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Activ Camps Ltd is a friendly and lively company running activity camps and after school clubs for children across South London. We are passionate about providing the highest quality experience for children within our community, as well as the best possible customer care experience for their parents and carers. We are looking for a warm, engaging and highly organised individual with experience in customer service and administration to join our team. This person should have a keen eye for detail and a systematic approach to work, as well as passion for supporting children and families. Key Responsibilities To act as the main point of contact for parents and carers, and other stakeholders, on phone, email and social media platforms, demonstrating a high level of knowledge of our provision and guiding customers through the booking process To handle all bookings, cancellations and changes to bookings with efficiency To clearly and confidently communicate Activ Camps’ policies, procedure and terms of booking to parents and carers To process payments from a variety of sources, including childcare voucher schemes and credit, chasing outstanding payments in a systematic and timely manner To assist in resolving complaints in a timely and appropriate manner, liaising with colleagues to ensure that these can be fully investigated with an appropriate response communicated to the complainant To prepare a variety of registers for our camps and clubs, including medical and special education needs and disability (SEND) registers, ensuring that all necessary information is recorded and collated To communicate regularly with staff members at our camps and clubs, ensuring that administrative processes are being adequately managed on site To participate in team meetings, sharing insights and updates on customer interactions, addressing any specific trends To contact and build relationships with local schools and parent/teacher associations to help promote Activ Camps to new customers To support the general organisation and administration of Activ Camps. Personal Specifications Essential Attributes: Previous experience in customer service and administrative roles Outstanding verbal and written communication skills Excellent numerical skills Previous experience working with Google Sheets/Excel spreadsheets Proactive and resolution-focused, with the capability of working independently Desirable Attributes: Passionate about children and/or sports and outdoor activities Experience working within the childcare industry An understanding of differing Special Educational Needs and Disabilities Knowledge of Childcare Voucher & Tax-Free Childcare payment processes Salary: £26,000 per annum Contract: Full Time Contract Start date: Tuesday 7th May 2024 Work hours: 0930 - 1800 During the school holidays hours will vary based on the requirements of our camps and clubs Holidays: 23 days pro-rata plus all public holidays Location: Company Office in Brixton, London, with the possibility to work from home on occasion Commencement subject to: Two rounds of interview, two suitable references and a contract returned with Associated Annexes signed. Safeguarding Activ Camps Ltd is committed to safe practice in recruitment and selection that includes consideration of issues to do with child protection, safeguarding and promoting the welfare of children and young people. Engagements of work will not be authorised unless staff have completed an Enhanced DBS, references verified and checks completed in line with our Safer Recruitment Policy. Inclusion & Diversity At Activ Camps, we know that diversity makes our team stronger and more successful. The children that we work with come from all backgrounds and it is important that our team reflects the diversity of the people that we work with. We welcome applicants from all backgrounds to apply for jobs with us and bring their perspectives and experience to our team. How to apply Successful candidates will be invited to interview as soon as convenient for both parties. Please note Activ Camps Ltd is unable to reimburse interview expenses. Information correct on 18.04.2024 and subject to change thereafter. Job Types: Full-time, Permanent Pay: £26,000.00 per year Benefits: Casual dress Company pension Schedule: Holidays Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person Expected start date: 07/05/2024
Job description Level 2 or above Nursery Team members We are looking for a Full Time, Level 2/3 qualified Practitioner to join ourJancett team As an Early Years Educator/Practitioner you will support the room leader and team to build strong parent partnerships, create bonds with the children and explore their love of playing and learning. You will develop and maintain curriculums and enabling environments, to assist in progressive learning opportunities. You'll embrace continuing your professional development with full support from our community. Supporting a positive, professional and honest team culture that works with our innate vision of 'Together we can Inspire, Develop, and Educate all'. About us Did you know, Jancett Childcare is a family run company, operating successfully in Sutton, Surrey for 55 years. We provide community-based childcare for Children aged 0–5 in our Nurseries and 4-11 in our out of school provisions. What Jancett are great at: Welcoming you – to the family. With the correct (and paid) induction process, friendly team members and our supportive buddy system in place. Empowering you – to be the best you can be, through guidance, bespoke training, and qualifications, creating the perfect route to success. Engaging you – by actively listening to your voice and ideas for growth, development, and change. We believe the best ideas and solutions come from our dedicated and creative team members. What we are looking for Committed to the development, care and education of each and every child in our community. Minimum Level 2 Early Years Educator qualification (or other full and relevant Early Years qualification) Understanding that this is an impactful and important profession; the first five years in a child’s life is critical. Strong knowledge and understanding of Safeguarding, Child Protection, and the wider legislative requirements for working with children * What we can offer you: 50% off childcare (including Nursery, Breakfast/After School and Holiday clubs in the local area – with priority booking!) Social Events - Free lunch provided daily for all staff! * Refer a friend bonus up to £250 per referral Access to FREE and FLEXI-PAY in-house training courses and qualifications 24/7 virtual access to a GP – to support you and your family with wellbeing and health. Progressive career opportunities Freedom to join our Innovation team – to come up with more benefits for our teams, because the best ideas always come from our great people! Why work with us? Don’t take our word for it, here is what our new team of Educators say about Jancett Childcare: "I am so happy that I work for Jancett, this is the best job I have ever had, the opportunities are amazing, Thank you all so much. I now skip to work." "I was made to feel so welcomed, the atmosphere was fantastic, and I felt totally at ease" I learned about the visions for the nurseries and how it started, and I was humbled by it. I can also see how the community is benefiting from Jancett and this amazes me. Brilliant, I love the online app, I look forward to all the news we receive I was impressed at how many training courses Jancett have I have found the communication brilliant from the very beginning. I sent Lisa an email from the Jancett about joining the team and promptly heard the very next morning, a call was arranged for later the same day. Lisa then invited me into an interview. At interview I was greeted by the Manager who soon welcomed me into the nursery. The interview proceeded, I had my taster session in the room and was made to feel very welcomed by all the staff in the room. I started my induction training, with Kirsty who once again made me feel welcomed into the setting. Upon arriving at the welcome session to conclude my induction I met Lisa, followed by Kirsty who then introduced me to the company Directors, and they introduced themselves as well. It was a lovely atmosphere in the room with great communication between all. I have honestly found everyone in Jancett absolutely wonderful. It has been a fair time since I have worked in a setting and from the very beginning, I was made to feel welcomed by all. I genuinely love how diverse Jancett are. Thank you to everyone at Jancett and Jace for making my start so comfortable. Further information: Our settings are open 7.30am until 6.30pm. 51 weeks per year. Monday to Friday. We close for a week at Christmas and close for Bank Holidays. Jancett Childcare is committed to promoting Equal Opportunities, Diversity, and Inclusion. Jancett Childcare are committed to safeguarding and promoting the welfare of children and expects all colleagues to share this commitment. We are extremely vigilant in our recruitment processes, ensuring all those who work with children are appropriate to do so. We follow our safer recruitment policy, including the requirement of an enhanced DBS check and independent references. Job Types: Full-time, Permanent Pay: £11.50-£12.50 per hour Benefits: Childcare Company events Company pension Discounted or free food Employee discount Health & wellbeing programme Referral programme Schedule: Day shift Monday to Friday School type: Day nursery Experience: Nursery: 1 year (required) Licence/Certification: NVQ level 3 or 2 in child care (required) (required) Work authorisation: United Kingdom (required)
We are currently seeking enthusiastic and dedicated Early Years Practitioners to join our team. As an Early Years Practitioner, you will play a key role in providing high-quality care and education to young children, fostering their development and preparing them for future learning. Responsibilities: Plan and implement age-appropriate activities and learning experiences based on the Early Years Foundation Stage (EYFS) framework. Provide a safe, nurturing, and stimulating environment for children to explore, learn, and develop. Observe and assess children's development, maintaining accurate records and progress reports. Build positive relationships with children, parents, and colleagues to promote open communication and collaboration. Support children with their personal care routines, including feeding, toileting, and nap times. Promote positive behavior management strategies and encourage social skills and emotional development. Participate in team meetings, parent consultations, and continuous professional development opportunities. Maintain a clean, organized, and inviting learning environment, ensuring health and safety standards are met at all times. Requirements: Level 3 Early Years Educator qualification or equivalent (e.g., CACHE Level 3 Diploma in Childcare and Education, NVQ Level 3 in Childcare). Previous experience working with children in an early years setting is preferred. Knowledge of the Early Years Foundation Stage (EYFS) framework and its implementation. Strong communication, interpersonal, and organizational skills. Ability to work effectively as part of a team and independently. Passionate about early childhood education and child development. First Aid and Safeguarding training certificates are desirable. Flexibility to work various shifts, including mornings, afternoons, and occasional evenings. Joining our team offers the opportunity to make a positive impact on the lives of young children and their families. If you are a passionate and caring Early Years Practitioner with a commitment to early childhood education, we invite you to apply for this position. Please submit your resume and cover letter detailing your relevant experience and qualifications. We look forward to hearing from you!
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Are you ready to ignite young minds and shape the future? We are more than just a nursery; we're a canvas of curiosity, a playground of possibilities, and a garden of growth and are looking for a special and dedicated Early Years Educator to nurture tiny seeds into mighty oaks. Join our vibrant team where every day is an adventure! If this sounds interesting to you then please check out our current vacancy. Duties - Plan and deliver engaging and stimulating activities that promote children's physical, social, emotional, and cognitive development - Create a safe and inclusive learning environment that supports each child's individual needs - Observe and assess children's progress, documenting their achievements and identifying areas for improvement - Collaborate with colleagues to develop and implement individualized learning plans for children with special needs or specific learning goals - Foster positive relationships with parents, providing regular updates on their child's progress and addressing any concerns or questions - Maintain accurate records of attendance, incidents, and accidents - Ensure the health, safety, and well-being of all children in your care - Stay up-to-date with current best practices in early childhood education - Requirements - Minimum of a Level 2/3 Qualification in Childcare and Education is preferred but not essential. - Proven experience working with young children in an educational setting - Knowledge of child development principles and best practices in early childhood education - Excellent communication and interpersonal skills - Ability to work effectively as part of a team - Strong Knowledge of the EYFS - Current CPR and First Aid certification is preferred but not essential. If you are passionate about making a positive impact on the lives of young children and have the necessary qualifications, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.