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2nd Line Infrastructure EngineerSitting within the Infrastructure practice, the 2nd Line Engineer is a vital member of LIMA’s Service Desk team, actively engaging with customers and taking ownership of technical issues. This individual can confidently troubleshoot and resolve a wide range of support tickets, delivering high-quality service while maintaining strong communication and a customer-focused approach.Day to day responsibilities: • Manage incidents from customers and LIMA’s hosted environment on a priority basis and provide the highest standards of professionalism and skill, in order to resolve customer issues efficiently and accurately., • Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) in a timely manner in alignment with SLA’s., • Provide your knowledge to troubleshoot and identify technical issues raised by our monitoring platform or by customer engagement. Continuing to either resolve or provide a clear escalation to the 3rd Line engineers, whereby you will assist in the resolution and still develop your skillset, • Provide a knowledgeable point of technical escalation relating to your skillset and assist our CSMs, who are aligned to our customers and offer guidance on breaking down technical issues into clear communications for non-technical parties., • Take long standing or repeat incidents and progress them under ITIL problem management processes to ensure the long-standing reliability for our customer environments., • Support our customers through planned release management processes by planning, preparing, conducting, and documenting the process., • Align to the On-Call rota as an escalation engineer that will support LIMA customers outside of standard business hours and weekends in a 1-week-in-4 rota. Experience and Skills:, • Proven experience with technical accreditations and demonstrable expertise in supporting and troubleshooting infrastructure solutions across a range of technologies, including NetApp FAS, AFF, and E-Series storage; VMware and Hyper-V hypervisors; Veeam Backup & Replication, Commvault, Rubrik, and Datto backup solutions; Cisco UCS, Dell PowerEdge, and HP ProLiant hardware; cloud platform administration; and monitoring and observability tools such as LogicMonitor and Zabbix., • A demonstrably good troubleshooting methodology, • A good communicator at a technical and non-technical level in written and oral forms, • An understanding of Risk/Impact of changes made to customer environments, • Experience managing your own time and responsibilities whilst keeping to strict customer SLA’s, • Good time recording and record keeping, maintaining customer information, • Experience in working alongside service departments within the standard ITIL frameworkDesirables:, • Certifications in the aforementioned technologies, • Certified to ITIL Foundation or higher, • Experience delivering backup and disaster recovery planning, testing and improvements, • Experience in completing Root Cause Analysis documents, post-incident, • About LIMAAt LIMA, we help organisations achieve their ambitions through insight-led technology strategy and managed services that enhance resilience, drive performance, and support sustainable growth. But we know that our success is powered by our people. We’re proud to be a Great Place to Work company for the second year running, and our team consistently tells us that the people are the best thing about working here. We recognise and reward the hard work of our colleagues with competitive salaries, professional development opportunities, wellbeing support and a strong benefits package. REF-228 808

IT Support Manager – Manchester Our client is undergoing a major digital transformation and is looking for an experienced IT Support Manager to lead and modernise their internal IT function. This is not a traditional “maintenance” role — it is an opportunity to take ownership of a complex IT environment, improve operational performance, and help shape a modern, cloud-first infrastructure. Working closely with senior leadership, you will lead the IT support function, improve service delivery, strengthen security and infrastructure, and drive operational excellence across a distributed business environment. This role is ideal for someone who thrives in fast-paced environments, enjoys building high-performing IT operations, and can balance strategic leadership with hands-on technical expertise. Key Responsibilities IT Operations & Infrastructure • Lead the company’s internal IT support and infrastructure operations, • Manage networking, cloud-hosted services, and enterprise systems, • Oversee the transition toward a modern Microsoft 365 and cloud-based environment, • Maintain and improve security, backup, and disaster recovery systems, • Manage enterprise networking environments including firewalls, VPNs, LANs/VLANs, DNS, and DHCP Service Delivery & Operational Improvement, • Introduce and manage structured SLAs, KPIs, and incident management procedures, • Shift the IT function from reactive support to proactive service delivery, • Oversee the IT Helpdesk function and ensure high levels of user support across multiple locations and remote teams, • Create and maintain systems architecture and technical documentation, • Manage vendors and ensure accountability across third-party suppliers Leadership & Transformation, • Lead, coach, and develop the IT team, • Support major infrastructure, cloud migration, and hardware transformation projects, • Assess emerging technologies and conduct cost-benefit analysis for future investment, • Manage IT budgets and contribute to long-term technology strategy Skills & Experience, • Proven experience in a senior IT leadership or IT Support Manager role, • Strong background in infrastructure, networking, and cloud-based IT environments, • Experience managing Microsoft 365, Entra ID, SharePoint, Teams, and virtualised server environments, • Strong understanding of Cisco, Palo Alto, VPNs, firewalls, DNS, DHCP, and enterprise networking, • Experience with AWS or other cloud infrastructure platforms, • Familiarity with Apple environments, macOS/iOS device management, and Jamf is advantageous, • Experience with Google Workspace, Okta, Zoom, Atlassian products, and cloud collaboration tools, • Strong service delivery mindset with experience implementing SLAs and operational KPIs, • Excellent troubleshooting, leadership, and stakeholder management skills Why Join? This is an opportunity to play a key role in a business-wide technology transformation with strong backing from senior leadership. You will have the autonomy to improve systems, modernise operations, and create a high-performing IT environment that supports long-term business growth. Benefits • Early finish every Friday, • Flexible working arrangements, • Company pension scheme, • Life assurance, • Private Medical Insurance Interested? Please Click Apply Now! IT Support Manager – Manchester

Trainee Network Engineer - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Network Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£45K) upon completion. We are currently placing over 100 of our graduates into new roles each month. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you.The traineeship is completed in 4 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 - IT Technician placement (£24K-£30K) You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £24K-£30K. You will need to gain two years experience in this role before you can progress into a Network Technician role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the networking field. This will consist of online training, practical training and an official exam. Network Engineer Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Network Engineer role. We have partnered with a number of large IT companies who have a massive shortage of qualified Network Engineers. In this role the average starting salary is £45K. We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees back. We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords:IT Security, Cyber Security IT Support, IT Technician, Support Engineer, 1st Line Support, and 2nd Line Support, First Line Support, Second Line Support, Trainee, Training Course, Support, Network Engineer, IT Network Technician, IT Network Support, Trainee Network Engineer, Networking, Junior Network

Job Title: Technical Network Consultant (Juniper / Aruba / WAN / SASE)Locations: University of Plymouth, Cambridge Aerospace, University of Manchester (Hybrid – UK travel required)Rate: Up to £500/day (Outside IR35)Duration: 6-month contract (with potential extensions)Start: ASAP We are seeking a senior, hands-on Technical Network Consultant to support multiple large-scale enterprise network programmes across higher education and aerospace environments. This is a delivery-focused role spanning design, build, migration, and live cutover activity across multiple UK sites.Key Responsibilities • Deliver end-to-end enterprise network solutions across wired, wireless, and WAN environments, • Lead network design assurance and produce Low Level Designs (LLDs) and build standards, • Own and execute live migrations and production cutovers across multiple concurrent sites, • Provide technical leadership across complex, multi-client delivery engagements, • Define configuration standards and support repeatable deployment models, • Produce as-built documentation and support operational handover, • Act as escalation point during live delivery and transition phases, • Ensure continuity of service and knowledge transfer during organisational changeEssential Experience, • Proven delivery of enterprise wired, wireless, and WAN networks end to end, • Strong experience producing and owning LLDs and technical build standards, • Hands-on experience with live production migrations and cutovers, • Experience working across multiple concurrent projects or client environments, • Ability to operate as technical authority alongside PMs and stakeholders, • Experience working in Statement of Work (SOW)-led delivery environmentsEssential Technical Skills, • Juniper switching, • Aruba switching (AOS-CX), • Juniper Mist WLAN, • Aruba Central, • Enterprise WiFi 6 / WiFi 7 deployments, • Cato Networks (SASE / WAN edge), • Firewall integration and troubleshooting (Juniper / Cisco), • Experience with Cisco coexistence or migration environments, • Cloud-managed networking platforms (Mist, Aruba Central, Cato)Desirable Skills, • BGP routing (WAN / firewall adjacency), • Python scripting or network automation, • Campus, education, or multi-site estate experience, • Exposure to aerospace or higher education environmentsWays of Working, • Delivery-focused, outcome-driven approach aligned to SOWs, • Comfortable working across multiple concurrent client engagements, • Hands-on delivery across remote and on-site environments, • Strong focus on stability, quality, and successful live cutovers, • Clear communication with technical and non-technical stakeholders

IT Field Engineer Location: Manchester Salary: £35,000 Hours: 37.5 hours per week Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud solutions, infrastructure support, cyber security, communications, and business technology services to a varied client base. The business has grown significantly over recent years and offers excellent long-term career development. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company, which is a strong reflection of the career progression, stability, and opportunities available. This is an excellent opportunity for an experienced IT Field Engineer who enjoys working with a broad range of technologies, visiting customer sites, supporting projects, and being part of a collaborative technical team. The role The IT Field Engineer will provide both on-site and remote technical support to clients across the UK. You will be responsible for installing, configuring, maintaining, and troubleshooting IT systems, hardware, software, networking equipment, and cloud-based services. The role will involve regular travel to customer sites, supporting reactive technical issues, planned project work, system rollouts, migrations, infrastructure upgrades, and new site setups. When not working in the field, you will support the service desk with escalated tickets and remote troubleshooting. This role would suit someone who is technically strong, customer-focused, organised, and comfortable working across both support and project environments. Key responsibilities • Provide on-site technical support to clients across the UK, • Install, configure, maintain, and troubleshoot IT hardware, software, networks, and infrastructure, • Support IT projects including migrations, deployments, upgrades, office moves, and new site setups, • Work closely with senior engineers, project teams, and service desk colleagues, • Diagnose and resolve hardware, software, server, cloud, and network issues, • Provide 1st and 2nd line support when required, • Assist with escalated service desk tickets when not attending customer sites, • Support Microsoft 365, Azure, Active Directory, Windows Server, and endpoint environments, • Troubleshoot networking technologies including TCP/IP, VLANs, firewalls, and wireless networks, • Support firewall technologies such as Fortinet, Cisco, SonicWall, or WatchGuard, • Support backup and recovery solutions, including Veeam and Azure Backup, • Assist with virtualisation platforms including VMware, Hyper-V, AVD, and RDS, • Maintain accurate documentation, ticket updates, and technical records, • Deliver excellent customer service and clear communication at all times, • Identify recurring issues and recommend long-term improvements, • Manage workload effectively across travel, project work, and support responsibilities Skills and experience required • Minimum of three years’ experience in a similar IT support, field engineer, or infrastructure support role, • Previous MSP experience or experience in a customer-focused technical support environment, • Strong knowledge of Microsoft technologies including Microsoft 365, Azure, Windows, Active Directory, Group Policy, and Windows Server, • Good all-round infrastructure knowledge across networking, servers, endpoints, cloud, and security, • Experience troubleshooting PCs, servers, printers, scanners, switches, firewalls, and networked devices, • Good understanding of cyber security technologies such as firewalls, web filtering, endpoint protection, and recovery solutions, • Experience with backup solutions such as Veeam, • Experience with VMware and/or Hyper-V, • Strong problem-solving and troubleshooting skills, • Excellent written and verbal communication skills, • Ability to take ownership of user issues and work proactively, • Full clean UK driving licence, • Willingness to travel to customer sites across the UK Desirable experience • Microsoft certifications in Azure, Microsoft 365, or related technologies, • VMware VCP, • Citrix experience, • Veeam certifications or strong Veeam experience, • Experience supporting Apple Mac environments, • Experience working on cloud migrations, infrastructure upgrades, and larger IT projects Personal attributes The successful candidate will be a technology enthusiast who enjoys solving problems and working with people. You will be approachable, organised, and able to work both independently and as part of a wider technical team. You will be someone who takes pride in delivering excellent customer service, enjoys learning new technologies, and wants to build a long-term career within a growing technology business. Why apply? • Join a growing UK technology group with strong career development opportunities, • Work across a wide range of technologies, clients, and projects, • Excellent progression opportunities within the wider group, • Stable and supportive working environment, • MFK Recruitment has placed 46 IT professionals across the group in the past six years, with 31 still with the business, • Opportunity to develop technically across cloud, infrastructure, networking, cyber security, and project delivery

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee with an average starting salary of £30k upon completion. We are currently placing over 100 of our graduates into new roles each month. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £25K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. You will be starting on a salary between £25K-£35k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £795, or 13 interest free monthly instalments of £68, this represents a great opportunity to start a rewarding career in IT. We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Infrastructure Engineer £42.17 an hour (Umbrella)3 MonthsHybrid (1-2 days in Oldham)Currently looking for an Infrastructure Engineer to deliver 2nd and 3rd line support of incidents within the Data Centre network and security infrastructure of a Public Sector body.Skills and experience required for this role are as follows: Proven knowledge of Cisco and Fortinet Proven knowledge of Networking Monitoring Tools (like solarwinds) Experience of working in an ITIL environment Experience of Incident & Problem Management* Experience of storage virtualisation, network and security Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Senior Account Manager | MSP / IT Solutions £55,000 to £60,000 + uncapped commission Manchester | Hybrid working (3–4 days in the office with travel expected) A growing MSP and technology solutions business is looking to appoint a Senior Account Manager to join the commercial team during an exciting period of growth and transformation. This is far more than a traditional account management role. The business is investing heavily in its sales function and looking for someone who can bring energy, structure and commercial drive into the team. You’ll have the opportunity to make a genuine impact, both in terms of revenue growth and shaping how the sales function evolves moving forward. The role will combine managing and developing existing client relationships with generating new business opportunities across a broad technology portfolio including cloud, infrastructure, networking, cyber security and managed services. You’ll be engaging with a wide range of stakeholders, from technical teams through to senior leadership, helping clients navigate complex technology challenges and identify the right solutions for their business. What we’re looking for: • Proven sales success within an MSP, IT reseller or technology solutions environment is essential, • Experience selling consultative, multi-service solutions rather than a single product offering, • Exposure to key vendor partnerships such as Cisco, Microsoft or similar, • Strong relationship building and stakeholder management capability, • Commercially driven, proactive and motivated by growth, • Someone naturally curious and invested in continuous development What’s on offer: • A visible, influential role within a growing business, • Strong existing vendor partnerships and a warm client base, • The chance to help shape the direction of the commercial function, • Long-term earning potential through a recurring commission structure, • A collaborative and ambitious leadership team If you’re currently working within an MSP or IT solutions business and feel ready for a role where you can make a bigger impact, I’d love to have a confidential conversation.

Position: Sales Engineer Salary: £80k base (OTE £120k) Industry: Audio Visual / Unified comms Fully remote - UK based Office location: London Do you have experience as a Sales Engineer in the Audio Visual / Unified comms space? If so, this is your opportunity to get onboard with a very exciting company and help them make huge waves in the industry! The timing is perfect, video is taking-off and our client are firmly in the driving seat. Their platform is getting a lot of attention by some big names, so now is 100% the right time to be joining. It's a fully remote role, and you'll be supporting a geographically dispersed team across UK, mainland Europe and Dubai, helping with their demo's & architecture, mostly via video link and also in-person, when you can. If you've previously worked for the likes of Cisco, Crestron, Q-SYS, Pexit, or had experience working on platforms such as MS Teams or Zoom, then this role will fit like a glove. Likewise, if you've previously worked for an SI, and you're someone who understands SaaS tech-based monitoring platforms or end users of the products, then this would be great too. If the above sounds like you and you're ready to take that next step in an industry that's flying and with a start-up that has incredible potential, then please send me your CV as a word doc or PDF to matt@hawksworthuk.com or message me on here and we can catchup over a call. Thank you for reading our advert and I look forward to speaking with you soon and sending you the full position description. #audiovisual #salesengineer #unifiedcomms #fullyremote #cisco #monitoringsystems

Location: Hybrid (Home/Head Office) Salary: £50,000 – £59,000 Are you a proactive presales engineer or technical consultant who enjoys translating complex IT requirements into robust, deliverable solutions? If you want to design infrastructure that genuinely improves teaching and learning, and see your solutions make a tangible impact on the education sector, this could be the role for you. About the role As a Solutions Consultant, you will act as the technical bridge between our customers' educational goals and Dataspire’s IT solutions. You will lead technical discovery and design end-to-end solutions covering networks, cloud platforms, security, and devices for small and medium-scale bids. You will work directly with customers and internal teams to ensure your designs are technically sound, commercially viable, and perfectly aligned with education standards. You will be a key voice in customer meetings, working closely with Sales and Implementation to ensure a smooth transition from proposal to live service. Key responsibilities • Lead technical discovery, requirements gathering, and scoping, including site assessments and stakeholder workshops in schools and trusts., • Design end-to-end solutions covering networks, cloud platforms (Microsoft 365/Google Workspace), security, and devices, using Dataspire reference architectures and DfE/NCSC guidance., • Produce high-quality proposal content, including solution overviews, architectures, scope boundaries, and implementation approaches., • Work with Sales and Finance to size, price, and package solutions, balancing commercial constraints with future scalability., • Present solutions to customers in formal meetings, adjusting your language to engage both technical IT Managers and non-technical school leadership., • Collaborate with the Implementation team to validate deliverability, create transition plans, and agree on clear acceptance criteria., • Capture lessons learned from delivered projects, updating our design patterns, templates, and standard offerings. Technologies you'll work with • Networking & Connectivity: Campus and edge networking, Enterprise Wi-Fi, and perimeter security (HPE Aruba, Cisco, Firewalls)., • Platforms & Virtualisation: Windows Server, Hyper-V, VMware, and Apple platform management., • Identity & Cloud: Microsoft 365, Google Workspace, Active Directory, and Azure AD / Entra ID., • Endpoint Management: SCCM, Intune, and Google Endpoint Management., • Security & Safeguarding: Web filtering, safeguarding platforms (DfE/KCSIE compliant), and secure remote access (VPN, RDS)., • Storage & Backup: Enterprise storage (SAN/NAS) and backup platforms like Redstor. What we’re looking for • Experience in an MSP or similar environment, delivering or designing infrastructure (networks, servers/virtualisation, Microsoft 365/Azure, security)., • Strong ability to translate business and educational outcomes into clear technical designs and requirements., • Confidence in customer-facing roles, with a proven ability to run workshops, demos, and solution walkthroughs., • Strong documentation skills: capable of writing clear proposals, assumptions, and scope boundaries., • A collaborative approach: comfortable working alongside Sales and Implementation as part of a "One Team" ethos., • Nice to have: An education background (or experience working in or designing IT solutions for schools or MATs). What matters most is your ability to apply IT best practices to educational environments. About Dataspire Solutions Dataspire is a Manchester-based education IT managed services company, delivering a broad portfolio of services spanning managed IT, cybersecurity, cloud infrastructure, connectivity, and large-scale ICT projects for new school builds and major refurbishments. We have completed more than 120 DfE-funded projects, reflecting our expertise and the depth of our experience in the education sector. We are proud to be a Mental Health at Work Committed organisation and a Disability Confident employer. We are committed to creating a working environment where everyone feels supported, valued, and able to perform at their best. How to Apply If you have the experience, focus, and capability this role demands, we want to hear from you. Please send your CV and a covering note outlining your suitability to careers@dataspire.co.uk. Dataspire is a Mental Health at Work Committed organisation and a Disability Confident employer. We encourage applications from all suitably qualified candidates and are committed to an inclusive recruitment process.

Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to be a key figurehead between a leading provider of IT services and solutions and their Cisco customers? Do you want to grow your career, within a company that provides real opportunities to develop on both a personal and technical level? Opportunity to join an epic business as a Cisco Technical Success Manager within a key team where you will work with many different parts of the team to assist clients in maximising their use of Cisco products and services. As the Cisco Technical (not hands-on) Customer Success Manager, you will be part of the specialist team that guides clients on their adoption strategy and consumption, this include current and future helping them to better understand their Cisco landscape and how to improve their understanding and usage to be of maximum benefit to them. Anyone with an exceptional understanding of the Cisco 360 Partner Program would be a great fit for this role. A full working knowledge of Cisco Products, their usage, application, and best adoption practices is essential. You are expected to hold your own in technical conversations with customers, giving advice or enlisting further technical resource where required. You will be working on a Hybrid basis, with (flexible 1-3) 2 days a week in an office, Leeds, Birmingham, Manchester, or Buckinghamshire as well as some travel to visit clients and Cisco’s head office. Key Skills: • Strong understanding of Cisco products and solutions to enable you to support customers with their adoption of products and services, • Great knowledge of Cisco360, • Be highly self-motivated and goal-orientated, • Confidence to work in a customer-facing capacity, • Strong organisational skills, • Willingness to travel Duties and Responsibilities: • Customer relationship management / rapport building, • Become a trusted advisor to customers and the glue between customers/internal teams, • Strong understanding of Cisco technologies and the elements of an End-to-End service., • Ability to engage with customers, educate them on tech, best practices, and advice on new areas where value can be added., • Experience in Senior-level IT Management and leadership within a Cisco environment, • Ability to inspire, lead and give guidance to technical and non-technical teams in IT operational environments., • Strong customer-facing experience., • Pipeline management – tracking customer projects, progress reports, and feedback, • Identifying and passing on expansion opportunities to Specialists and Account Managers, • Involvement and contribution towards shared inbox activities and any other shared team initiatives

Infrastructure Engineer\n\n£42.17 an hour (Umbrella)\n3 Months\nHybrid (1-2 days in Oldham)\n\nCurrently looking for an Infrastructure Engineer to deliver 2nd and 3rd line support of incidents within the Data Centre network and security infrastructure of a Public Sector body.\n\nSkills and experience required for this role are as follows:\n\n Proven knowledge of Cisco and Fortinet\n Proven knowledge of Networking Monitoring Tools (like solarwinds)\n Experience of working in an ITIL environment\n Experience of Incident & Problem Management\n* Experience of storage virtualisation, network and security\n\nHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

First Point Group have 3 IP Network Engineer opportunities on a project with a global technology services & solutions company. The successul candidate must have experience of Cisco Catalyst, Nexus and VMware NSX Firewalls. This is an inside IR35 contract (extendable) and suits someone immediately available that is looking for an immediate start. The role is deployment-centric and requires hands-on expertise in enterprise routing and switching technologies, so strong exposure to Cisco Catalyst, Nexus, and VMware NSX Distributed Firewall implementations is required. This opportunity requires an initial 5-days on-site in Manchester for initial onboarding and deployment which will turn into hybrid-working. * PLEASE NOTE - sponsorship cannot be provided so candidates must live in teh UK with valid rights to work. Key Responsibilities • Interpret designs to deploy, implement, and support IP network infrastructure across enterprise environments., • Hands-on configuration and deployment of Routing & Switching using Cisco Catalyst and Nexus platforms., • Execute VMware NSX deployments including Distributed Firewall configuration., • Support onsite implementation, migrations, and network cutovers., • Troubleshoot complex LAN, DC, and virtualized networking issues., • Participate in conceptual discussions on DNS and SD-WAN technologies. Mandatory Technical Skills • Routing & Switching – Enhanced level (minimum 5 years hands-on experience), • Cisco Catalyst and Nexus platforms, • VMware NSX and Distributed Firewall – 1–2 years deployment/implementation experience, • Conceptual exposure to DNS and SD-WAN Experience & Profile Requirements • Overall experience starting from 5 years in pure deployment roles, • Strong troubleshooting and documentation skills, • Ability to work independently in onsite customer environments Desirable Skills • Experience in large enterprise or global infrastructure environments, • Knowledge of ITIL-based operational processes, • Cisco or VMware certifications (preferred)

About the Opportunity Our client is a well-established, award-winning technology consultancy and Cisco Gold Partner, delivering complex networking, collaboration, and security solutions across enterprise environments. They specialise in supporting mission-critical infrastructure for a broad range of organisations and are recognised for their strong technical capability and customer-focused approach. The Role We’re looking for a skilled 3rd Line Support Engineer to join a growing technical support team. The role is heavily focused on Cisco enterprise networking and would suit someone with strong experience across wireless networking, Cisco ISE, and Cisco DNA Centre/Catalyst Centre within software-defined networking environments. You’ll act as a senior escalation point for complex technical issues, supporting both internal teams and external customers across critical networking infrastructure. Responsibilities • Handle escalated issues from 1st and 2nd line support teams, providing advanced troubleshooting and resolution., • Support and maintain Cisco enterprise networking environments, including wireless and ISE technologies., • Manage and troubleshoot Cisco DNA Centre/Catalyst Centre software-defined networking environments., • Work closely with stakeholders to identify and resolve complex technical issues., • Respond to critical incidents and technical outages to minimise downtime., • Provide technical mentoring and guidance to junior engineers., • Maintain accurate technical documentation and knowledge articles., • Stay up to date with developments in Cisco networking and software-defined technologies. Requirements • Ideally CCIE level certification or equivalent hands-on experience., • Proven experience in a 3rd Line Support or senior networking support role., • Strong knowledge of Cisco enterprise networking technologies., • Extensive experience with wireless networking and Cisco ISE., • Experience supporting Cisco DNA Centre/Catalyst Centre environments., • Strong troubleshooting and analytical skills., • Excellent communication and stakeholder management skills., • Comfortable working within fast-paced technical environments., • Familiarity with ITIL and ITSM best practices. Experience • 3+ years in a similar senior support or infrastructure role., • Experience resolving complex enterprise networking issues., • Previous experience within Cisco-focused environments. Skills & Attributes • Strong technical and problem-solving ability., • Customer-focused mindset with excellent relationship-building skills., • Able to work independently and collaboratively., • Strong organisational and time management skills., • Passion for continuous learning and professional development., • Adaptable and confident working with evolving technologies., • Calm and professional under pressure., • Excellent written and verbal communication skills.

Rate: £375-£400 per day Inside IR35 Duration: 6 months initially Location: Remote in UK (no site travel) Role: Front-line operational support, particularly in venue based environments, with a proven ability to manage hyper care scenarios, rapid issue resolution, and out-of-hours support demands. Responsibilities: • Independently lead deployments, new builds, and expansion projects across corporate offices, M&A, and JVs., • Manage the full lifecycle of network equipment — procurement, configuration, implementation, documentation, and decommissioning — ensuring compliance with client design standards., • Contribute to design and configure LAN/WAN infrastructure, wireless, and SD-WAN environments using Cisco Meraki and Cisco Catalyst., • Support the growth and stabilization of network infrastructure, assisting with design, configuration, and rollout of new regional sites and integrations., • Partner with global IT and cybersecurity teams to drive patch compliance, strengthen network security posture, and support infrastructure hardening initiatives., • Configure, support, and maintain Zscaler ZIA/ZPA., • Take ownership of complex troubleshooting through all layers of the OSI model, coordinating with ISPs and internal stakeholders to restore service quickly and accurately., • Contribute to process improvement by recommending tooling, automation, and documentation enhancements to strengthen visibility and uptime across all environments. Requirements: • Meraki experience (Preferred), • Familiarity with other network tools, • 2-4 years of working experience in a customer driven support role for an organization of our size, • Understanding of network design theories, • Knowledge of the TCP/IP network stack and OSI model, • Practical knowledge of the IEEE 802 standards, • Knowledge and experience related to IT infrastructure preferred, • Demonstrated troubleshooting skills in a large Enterprise multi-vendor environment, • Hands-on experience with IPsec fundamentals (IKEv2, PSKs, tunnel monitoring/health checks, primary/secondary behavior), • Experience working in repeatable rollout patterns across many sites (templates/runbooks, per-site validation checklists, documentation hygiene), • Prior knowledge of best practices regarding network deployments for our venues, offices and client locations. (Preferred), • Ability to exercise sound judgment in complex, high pressure situations., • Ability to provide both hands-on solutions and management of projects as well as deliver training, • Proficient with Microsoft Office applications, including VISIO and Excel, • Strong oral and written communication skills, • Must be a self-starter with the ability to work well in a team environment, • Flexible schedule required

Location • Remote, but requirement to meet up once a month for in-person collaboration day, • UK based About Akixi Akixi is a fast-growing SaaS analytics company delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary We are seeking a Senior Platform Engineer with a deep understanding of AWS cloud infrastructure, Infrastructure-as-Code (IaC) tooling such as Terraform, and configuration management using Ansible. The ideal candidate will be a self-starter, passionate about Site Reliability Engineering (SRE) principles, and thrive in collaborative environments. You will play a pivotal role in automating infrastructure, improving reliability and scalability, and ensuring smooth CI/CD pipelines across multiple environments. You'll work closely with software engineering, and security teams to drive platform excellence. Key Responsibilities • Design, build, and manage scalable, secure, and resilient infrastructure on AWS using Terraform (modularized, reusable components)., • Implement configuration management solutions using Ansible, including playbook development, inventory structuring, and role-based automation., • Manage secrets securely using services such as AWS Secrets Manager or HashiCorp Vault., • Implement robust monitoring, alerting, and observability tooling (e.g., CloudWatch, Prometheus, Grafana, Datadog)., • Participate in incident response, root cause analysis, and resilience improvements., • Maintain and evolve CI/CD pipelines using tools such as GitHub Actions, Bitbucket Pipelines, or Jenkins., • Automate deployments for container-based workloads on ECS (Fargate), or Lambda, and manage supporting infrastructure., • Collaborate with development teams to optimize build/deploy cycles and reduce lead time for changes., • Ensure security best practices are embedded into infrastructure provisioning and pipeline execution., • Support compliance and auditing by implementing guardrails and controls as code (e.g., AWS Config, SCPs, IAM policy management)., • Some OOH work is required to maintain the production systems and also will be part of OOH critical ticket rota. Required Skills & Experience • 5+ years in DevOps, SRE, or Cloud Engineering roles., • Expertise in AWS core services: EC2, IAM, VPC, ECS/Fargate, CloudFormation, CloudWatch, RDS, DynamoDB, S3, Lambda., • Strong proficiency in Terraform (HCL) – including workspaces, modules, and Terraform Cloud or similar., • Ansible experience – developing roles, dynamic inventories, managing remote configurations., • Strong scripting knowledge (Bash, Python, or Go)., • Experience with container orchestration and deployment (Docker, ECS, or Kubernetes)., • Proficient with GitOps or IaC-based workflows., • Familiarity with Google SRE practices, particularly around reliability, observability, and operational excellence., • Understanding of systems reliability metrics and associated tooling Soft Skills & Behaviours • Self-driven with a bias toward action and ownership., • Excellent communicator, able to collaborate across disciplines and levels of technical understanding., • Experience working as part of a cross-functional team., • Comfortable working in agile environments (Scrum/Kanban).

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees. ...

Cyber Security Placement Programme - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£45K) upon completion. We are currently placing over 100 of our graduates into new roles each month. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands ...

Launch Your Cyber Security Career – Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+, Forescout FSCA) plus real-world project work that doubles as hands-on experience. 100+ hours of live training Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into cyber security. Course cost - £2995, or, £249.58 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees. ...

Pre-Sales Consultant / Solutions Architect / Pre-Sales Solution Architect – Remote role with the ability to attend either of the following office's, Manchester or Birmingham or Wakefield or London or Glasgow some client travel required. As Pre-Sales Consultant / Solutions Architect / Pre-Sales Solution Architect you will customer facing, technical understanding working closely with Sales Specialists and other Pre-Sales, Delivery and Vendor partners across the full lifecycle. Successful Pre-Sales Consultant / Solutions Architect / Pre-Sales Solution Architect will be our Fortinet subject matter expert, and have experience of providing strong technical capability across Fortinet-based solutions, including firewall, SD-WAN, CISCO, Extreme, Kato, Sassi and a good knowledge of Connectivity and centralised management. As Pre-Sales Consultant / Solutions Architect / Pre-Sales Solution Architect you should have strong experience in a pre-sale's role working closely with Sales teams to support opportunity qualification, solution design, and deal progression. Ideal Pre-Sales Consultant / Solutions Architect / Pre-Sales Solution Architect would typically come from a Solutions Architect or Senior technical background and be experienced in producing high quality documentation including High-Level Design(HLD's), statements of Work (SoWs), proposals, and techni...

Launch Your Cyber Security Career – Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+, Forescout FSCA) plus real-world project work that doubles as hands-on experience. 100+ hours of live training Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into cyber security. Course cost - £2995, or, £249.58 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees. ...

IT Field Engineer - £35,000 - Manchester The Role We're looking for an experienced IT Field Engineer to join a busy MSP team, delivering hands-on technical support across a diverse UK client base. You'll split your time between on-site visits, project delivery, and remote service desk support - making every day varied and fast-paced. What You'll Be Doing • Provide on-site IT support across the UK - installation, configuration, and troubleshooting, • Contribute to project work including migrations, deployments, infrastructure upgrades, and office moves, • Support the service desk with escalated tickets and remote troubleshooting when not in the field, • Administer Active Directory, Group Policy, Microsoft 365, and Exchange environments, • Support networking technologies including TCP/IP, VLANs, firewalls, and wireless, • Manage firewall solutions (FortiGate, Cisco, SonicWall, WatchGuard), • Maintain backup solutions such as Azure Backup and Veeam, • Support virtualised environments: Hyper-V, VMware, Azure Virtual Desktop, and RDS, • Keep documentation accurate and tickets up to date What We're Looking For • 3+ years' experience in a similar IT support role, • MSP or customer-facing environment experience, • Strong knowledge of Microsoft technologies: 365, Azure, Windows, AD, Serv...

Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to be a key figurehead between a leading provider of IT services and solutions and their Cisco customers? Do you want to grow your career, within a company that provides real opportunities to develop on both a personal and technical level? Opportunity to join an epic business as a Cisco Technical Success Manager within a key team where you will work with many different parts of the team to assist clients in maximising their use of Cisco products and services. As the Cisco Technical (not hands-on) Customer Success Manager, you will be part of the specialist team that guides clients on their adoption strategy and consumption, this include current and future helping them to better understand their Cisco landscape and how to improve their understanding and usage to be of maximum benefit to them. Anyone with an exceptional understanding of the Cisco 360 Partner Program would be a great fit for this role. A full working knowledge of Cisco Products, their usage, application, and best adoption practices is essential. You are expected to hold your own in technical conversations with customers, giving advice or enlisting further technical resource where required. You will be working on a Hybrid basis, with (flexible 1-3) 2 days a week in an office, Leeds, Birmingham, Manchester, or Buckinghamshire as well as some travel to visit clients and Cisco’s head office. Key Skills: • Strong understanding of Cisco products and solutions to enable you to support customers with their adoption of products and services, • Great knowledge of Cisco360, • Be highly self-motivated and goal-orientated, • Confidence to work in a customer-facing capacity, • Strong organisational skills, • Willingness to travel Duties and Responsibilities: • Customer relationship management / rapport building, • Become a trusted advisor to customers and the glue between customers/internal teams, • Strong understanding of Cisco technologies and the elements of an End-to-End service., • Ability to engage with customers, educate them on tech, best practices, and advice on new areas where value can be added., • Experience in Senior-level IT Management and leadership within a Cisco environment, • Ability to inspire, lead and give guidance to technical and non-technical teams in IT operational environments., • Strong customer-facing experience., • Pipeline management – tracking customer projects, progress reports, and feedback, • Identifying and passing on expansion opportunities to Specialists and Account Managers, • Involvement and contribution towards shared inbox activities and any other shared team initiatives

Cisco is seeking a Business Development Manager in Manchester to lead the Country Digital Acceleration strategy within the Higher Education sector. The successful candidate will collaborate with sales teams and manage investment programmes to deliver measurable outcomes and enhance Cisco's positioni

The role involves deploying and supporting IP network infrastructure, utilizing Cisco Catalyst, Nexus, and VMware NSX technologies.

A leading IT services company in Manchester is looking for a Network Engineer to work in a hybrid setting. Ideal candidates will have extensive experience in IP Networking, particularly with Cisco, and possess relevant certifications such as CCNA. The role involves proactive network monitoring, remo

This role involves developing and implementing sales strategies, managing client relationships, and leading a team of sales representatives. The ideal candidate will have deep knowledge of the Higher Education market, a proven ability to influence C-suite executives, and experience managing complex

Proven experience in leading strategic programmes or operational excellence functions, ideally within the technology or Higher Education sectors. Your primary responsibility is to lead the CDA operational framework, manage the investment programme performance, and empower our sales teams to capture

You will build and configure Cisco network infrastructure across over 90 sites, focusing on installation and ongoing improvement. The ideal candidate will have strong Cisco experience, including ASA and Firepower, and will enjoy mentoring others.

Network Engineer Placement Programme - No Experience Required Our training will help you kick-start a new career in Network Engineering We are recruiting for companies who are looking to employ our Network Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 8-12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 – IT Technician placement You will be placed into your first role as an IT Technician, with a great starting salary. You will need to gain two years experience in this role before you can progress into a Network Engineer role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the networking field. This will consist of online training, practical training and an official exam. Network Engineer Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Network Engineer role. We have partnered with a number of large IT companies who have a massive shortage of qualified Network Engineers. At a one off cost of £990, or a deposit of £149 followed by 10 interest free monthly instalments of £104, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

IT Technician Placement Programme - No Experience Required Our training will help you kick-start a new career in IT. We are recruiting for companies who are looking to employ our IT support Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 3 months: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement At this point you will have fully completed our IT Support Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £25-35k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £795, or 13 interest free monthly instalments of £68, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

Cyber Security Placement Programme - No Experience Required Our training will help you kick-start a new career in Cyber Security. We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training courses will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 10-12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 – IT Technician placement You will be placed into your first role as an IT Technician. You will need to gain two years experience in this role before you can progress into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cyber security field. This will consist of online training, practical training and an official exam. Cyber Security Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Cyber Security Analyst role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

IT Support Manager – Manchester Our client is undergoing a major digital transformation and is looking for an experienced IT Support Manager to lead and modernise their internal IT function. This is not a traditional “maintenance” role — it is an opportunity to take ownership of a complex IT environment, improve operational performance, and help shape a modern, cloud-first infrastructure. Working closely with senior leadership, you will lead the IT support function, improve service delivery, strengthen security and infrastructure, and drive operational excellence across a distributed business environment. This role is ideal for someone who thrives in fast-paced environments, enjoys building high-performing IT operations, and can balance strategic leadership with hands-on technical expertise. Key Responsibilities IT Operations & Infrastructure Lead the company’s internal IT support and infrastructure operations Manage networking, cloud-hosted services, and enterprise systems Oversee the transition toward a modern Microsoft 365 and cloud-based environment Maintain and improve security, backup, and disaster recovery systems Manage enterprise networking environments including firewalls, VPNs, LANs/VLANs, DNS, and DHCP Service Delivery & Operational Improvement Introduce and manage structured SLAs, KPIs, and incident management procedures Shift the IT function from reactive support to proactive service delivery Oversee the IT Helpdesk function and ensure high levels of user support across multiple locations and remote teams Create and maintain systems architecture and technical documentation Manage vendors and ensure accountability across third-party suppliers Leadership & Transformation Lead, coach, and develop the IT team Support major infrastructure, cloud migration, and hardware transformation projects Assess emerging technologies and conduct cost-benefit analysis for future investment Manage IT budgets and contribute to long-term technology strategy Skills & Experience Proven experience in a senior IT leadership or IT Support Manager role Strong background in infrastructure, networking, and cloud-based IT environments Experience managing Microsoft 365, Entra ID, SharePoint, Teams, and virtualised server environments Strong understanding of Cisco, Palo Alto, VPNs, firewalls, DNS, DHCP, and enterprise networking Experience with AWS or other cloud infrastructure platforms Familiarity with Apple environments, macOS/iOS device management, and Jamf is advantageous Experience with Google Workspace, Okta, Zoom, Atlassian products, and cloud collaboration tools Strong service delivery mindset with experience implementing SLAs and operational KPIs Excellent troubleshooting, leadership, and stakeholder management skills Why Join? This is an opportunity to play a key role in a business-wide technology transformation with strong backing from senior leadership. You will have the autonomy to improve systems, modernise operations, and create a high-performing IT environment that supports long-term business growth. Benefits Early finish every Friday Flexible working arrangements Company pension scheme Life assurance Private Medical Insurance Interested? Please Click Apply Now! IT Support Manager – Manchester

Pre-Sales Consultant / Solutions Architect / Pre-Sales Solution Architect – Remote role with the ability to attend either of the following office's, Manchester or Birmingham or Wakefield or London or Glasgow some client travel required. As Pre-Sales Consultant / Solutions Architect / Pre-Sales Solution Architect you will customer facing, technical understanding working closely with Sales Specialists and other Pre-Sales, Delivery and Vendor partners across the full lifecycle. Successful Pre-Sales Consultant / Solutions Architect / Pre-Sales Solution Architect will be our Fortinet subject matter expert, and have experience of providing strong technical capability across Fortinet-based solutions, including firewall, SD-WAN, CISCO, Extreme, Kato, Sassi and a good knowledge of Connectivity and centralised management. As Pre-Sales Consultant / Solutions Architect / Pre-Sales Solution Architect you should have strong experience in a pre-sale's role working closely with Sales teams to support opportunity qualification, solution design, and deal progression. Ideal Pre-Sales Consultant / Solutions Architect / Pre-Sales Solution Architect would typically come from a Solutions Architect or Senior technical background and be experienced in producing high quality documentation including High-Level Design(HLD's), statements of Work (SoWs), proposals, and technical responses to RFP's and tenders. TPBN1_UKTJ

Juniper Network Consultant Permanent Location: UK - Remote Salary: £60,000 - £70,000 (+ benefits including private healthcare) Skills: Juniper, Routing & Switching, Firewalls, BGP/OSPF, HLD/LLD We're working with a specialist technology consultancy looking for an experienced Juniper Network Consultant to support complex enterprise infrastructure programmes. This is a senior, client-facing role suited to someone with strong Juniper networking experience and advanced knowledge of enterprise routing, switching and firewalling. You'll be working on technically challenging environments, helping clients design, deliver and improve secure, resilient network infrastructure. This is a fully remote role with limited travel. Key responsibilities Design and deliver complex enterprise network solutions Work across Juniper networking environments, ideally including SRX, EX, QFX and/or Mist Support advanced routing and switching across enterprise and datacentre environments Design, configure or advise on firewalling, segmentation, VPNs and secure connectivity Produce HLDs, LLDs and technical documentation Act as a technical authority across network infrastructure projects Engage with senior technical and non-technical stakeholders Support network transformation, datacentre and hybrid connectivity projects Work alongside cloud, infrastructure and platform teams where required Key skills Strong Juniper networking experience, ideally across SRX, EX/QFX and/or Mist Advanced routing and switching knowledge Strong firewalling and network security experience Experience with technologies such as BGP, OSPF, VLANs, VPNs, segmentation and high availability Ability to produce HLD / LLD documentation Experience working in complex enterprise environments Strong stakeholder engagement and consultancy skills Useful experience Juniper Mist, wired/wireless assurance or cloud-managed networking JNCIA, JNCIS, JNCIP or equivalent Juniper experience Cisco, Palo Alto, Fortinet, Check Point or other enterprise networking/security technologies Public cloud networking across AWS, Azure, GCP or Oracle Cloud Datacentre migration, cloud connectivity or hybrid infrastructure projects Terraform, Ansible or infrastructure-as-code exposure Active SC clearance About you You'll be someone who is comfortable operating beyond day-to-day support. You should be able to understand complex network environments, challenge designs, advise customers and remain technically credible with engineering teams. You don't need to be purely Juniper-focused, but you should have enough hands-on Juniper experience to operate confidently in environments where Juniper networking is a key part of the estate. Juniper Mist experience would be advantageous, but broader Juniper routing, switching and firewall experience across SRX, EX or QFX is equally relevant. This is a good opportunity for a senior network professional who wants varied project work across complex enterprise, public sector, defence, financial services or critical infrastructure environments. TPBN1_UKTJ

Senior Security Engineer Location: Manchester 5 days per week onsite Salary: £100,000 £140,000 + benefits Clearance: Active SC clearance required as a minimum, with willingness to undergo DV clearance Senior Security Engineer required for a major secure programme in Manchester. This Senior Security Engineer role will suit an experienced Security Engineer, Infrastructure Security Engineer, Network Security Engineer, Platform Security Engineer, Cyber Security Engineer or DevSecOps Engineer with strong enterprise firewalling, secure infrastructure, Elastic / SIEM, public cloud security and hands-on security engineering experience. This is a senior, hands-on role working across firewalling, on-premise and cloud security, secure infrastructure, network security, workload segmentation, hardening, monitoring, incident response and security architecture. The environment is highly secure and regulated, with a strong focus on enterprise firewalling, Elastic / Elasticsearch, VMware-based infrastructure, Cisco, Palo Alto, Windows hardening and AWS / public cloud security. Benefits Salary between £100,000 £140,000 depending on experience Full employee benefits package Private healthcare Pension Major secure programme Senior technical role with strategic influence Opportunity to shape security across a critical platform High-security, high-impact environment The Role You will act as a key technical security point of contact across the platform, working closely with infrastructure, operations, engineering and leadership teams. The role requires someone comfortable operating at both strategic and hands-on level: able to advise on approach and direction, while remaining close to the technical detail. Responsibilities will include: Designing, configuring and improving security controls across secure infrastructure Working heavily across enterprise firewalling, firewall policy, network segmentation and workload segmentation Managing and hardening Palo Alto Networks firewalls, including Panorama, App-ID / User-ID, NAT, VPN and threat prevention Supporting Cisco security technologies, including ASA / FTD firewalls, ISE and secure routing / switching Working with VMware NSX / vDefend security controls, including distributed firewall policies and micro-segmentation Working with Elastic Stack / Elastic Security for logging, SIEM, monitoring, threat detection and dashboards Supporting AWS / public cloud security across secure and regulated environments Hardening Windows Server environments, Active Directory, Group Policy and endpoint configurations Implementing, auditing and remediating against CIS Benchmarks, STIGs and security hardening standards Supporting vulnerability management, incident response, root cause analysis and remediation planning Embedding security into DevSecOps / CI/CD practices, including automated security testing and policy-as-code Collaborating with vendors, auditors and internal teams in a high-security environment Mentoring engineers and helping promote a security-first culture Key Skills The successful Senior Security Engineer will ideally have experience across several of the following: Enterprise firewalling, firewall policy, firewall hardening and firewall management Palo Alto Networks, Panorama, GlobalProtect, threat prevention, NAT, VPN, App-ID / User-ID Cisco ASA, FTD, ISE, secure routing and switching Elastic Stack, Elasticsearch, Kibana, Beats, Logstash, Elastic Security, SIEM or security monitoring AWS security, public cloud security or secure cloud infrastructure VMware NSX, vDefend, distributed firewalling or micro-segmentation Security engineering within secure, regulated or high-compliance environments On-premise infrastructure security Network security, workload segmentation and zero-trust principles Windows Server hardening, Active Directory, Group Policy and endpoint security CIS Benchmarks, STIGs and practical hardening standards Vulnerability management, incident response and remediation DevSecOps, CI/CD security, automated security testing or policy-as-code TCP/IP, OSI model, routing, VPNs, IAM and encryption Clearance Requirements Active UK SC clearance is required as a minimum. Candidates must also be willing and able to undergo DV clearance due to the nature of the programme and end-client environment. What We Are Looking For This role would suit a senior hands-on security engineer, infrastructure security engineer, network security engineer, platform security engineer, cyber security engineer, DevSecOps engineer or security-focused infrastructure specialist. You will need to be comfortable working onsite in Manchester, operating in a high-security environment and taking responsibility for security across critical systems. This is not a passive monitoring role. It requires someone who can own, improve and shape security across a critical platform while remaining close to the technology. If you are an experienced Senior Security Engineer / Security Engineer with active SC clearance and strong experience across enterprise firewalling, secure infrastructure, Elastic / SIEM, VMware, Palo Alto, Cisco, Windows hardening and AWS / public cloud security, please apply for a confidential discussion. All the best, Charlie Syrett at Richmond Consulting Ltd TPBN1_UKTJ

Proven knowledge of Cisco and Fortinet.