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Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Launch Your Cyber Security Career – Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+, Forescout FSCA) plus real-world project work that doubles as hands-on experience. 100+ hours of live training Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into cyber security. Course cost - £2995, or, £249.58 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

About The Role FDM is a global business and technology consultancy seeking a Software Developer to work for our client within the public sector. This is initially a 6-month contract with very good prospects to extend, and will be a hybrid role that will be based in Newcastle. An active SC status is required for this role. Our client are seeking a Software Developer to contribute to the ongoing operation and evolution of a large-scale data platform supporting complex analytical use cases. The platform consolidates event data from a wide range of user-facing systems, processing and publishing it through shared internal analytics services. This role involves building and maintaining dependable data ingestion and delivery pipelines, with a strong focus on reliability, performance, and long-term maintainability. Responsibilities: • Drive delivery of groups of related user stories within iterative, agile development cycles., • Develop and maintain a deep understanding of the platform and actively share knowledge across the team and with non-technical stakeholders., • Work closely with Product, Analysis, and Engineering colleagues to refine requirements and implement high-quality technical solutions., • Support the operation, monitoring, and enhancement of live data pipelines and downstream publishing services., • Proactively identify opportunities to improve system efficiency, scalability, robustness, and security posture., • Provide technical guidance, code review, and mentoring to junior developers, promoting strong engineering standards and best practices.About You, • 3+ years of experience in Software Development, • Active SC is required for this role, • Strong experience using Python for data processing, transformation, and ETL workloads., • Practical experience working with AWS cloud services, including compute, storage, and security tooling., • Infrastructure-as-code experience using Terraform., • Distributed data processing using Apache Spark., • Workflow scheduling and orchestration with Apache Airflow., • Containerisation and environment management using Docker., • CI/CD pipeline implementation and maintenance using GitLab., • Awareness of and experience with security scanning and vulnerability tooling (e.g. Trivy, Trend Micro, Wiz or similar)., • Use of Jupyter Notebooks for development, experimentation, and data analysis.About Us Why join us? • Career coaching, mentoring and access to upskilling throughout your entire FDM career, • Initial upskilling pre-assignment that has been accredited by TechSkills, • Assignments with global companies and opportunities to work abroad, • Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more About Us FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK ‘Best Employer’. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Network Consultant Location: Remote, Hybrid or Office-Based (Newcastle upon Tyne) We’re recruiting for an experienced Network Consultant to join a growing technology business. This is a senior, hands-on position focused on network design, implementation, support, and customer consultancy across a range of networking technologies. Key Responsibilities • Deliver networking projects from design through to implementation and handover., • Provide 3rd Line support and act as an escalation point for complex network issues., • Manage and support on-premises and cloud-based network environments., • Monitor network performance, security, and availability., • Support Azure networking deployments and hybrid infrastructure projects., • Produce technical documentation and network diagrams., • Conduct customer network audits and provide technical recommendations. Essential Experience & Skills • Minimum 5 years’ commercial networking experience., • Strong knowledge of TCP/IP, DNS, VPNs, WAN/LAN technologies, OSPF and BGP., • Experience delivering networking projects independently., • Strong troubleshooting and root cause analysis skills. Cisco Experience Required • Cisco SD-WAN, • Cisco FMC & FTD, • Cisco ASA, • Cisco Meraki MX, • Cisco Nexus, • Cisco Catalyst Additional Vendor Experience Experience with one or more of: • FortiGate, • Dell Networking, • HPE Networking, • Ubiquiti Desirable • Citrix NetScaler, • Citrix SD-WAN Additional Information The role can be worked remotely, hybrid, or office based. Travel is generally infrequent but may be required for customer audits, project work, or datacentre maintenance. Standard hours are 9:00am – 5:30pm with flexibility around project and maintenance requirements. A full UK driving licence is essential.

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Launch Your Cyber Security Career – Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+, Forescout FSCA) plus real-world project work that doubles as hands-on experience. 100+ hours of live training Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into cyber security. Course cost - £2995, or, £249.58 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Rate: £375-£400 per day Inside IR35 Duration: 6 months initially Location: Remote in UK (no site travel) Role: Front-line operational support, particularly in venue based environments, with a proven ability to manage hyper care scenarios, rapid issue resolution, and out-of-hours support demands. Responsibilities: • Independently lead deployments, new builds, and expansion projects across corporate offices, M&A, and JVs., • Manage the full lifecycle of network equipment — procurement, configuration, implementation, documentation, and decommissioning — ensuring compliance with client design standards., • Contribute to design and configure LAN/WAN infrastructure, wireless, and SD-WAN environments using Cisco Meraki and Cisco Catalyst., • Support the growth and stabilization of network infrastructure, assisting with design, configuration, and rollout of new regional sites and integrations., • Partner with global IT and cybersecurity teams to drive patch compliance, strengthen network security posture, and support infrastructure hardening initiatives., • Configure, support, and maintain Zscaler ZIA/ZPA., • Take ownership of complex troubleshooting through all layers of the OSI model, coordinating with ISPs and internal stakeholders to restore service quickly and accurately., • Contribute to process improvement by recommending tooling, automation, and documentation enhancements to strengthen visibility and uptime across all environments. Requirements: • Meraki experience (Preferred), • Familiarity with other network tools, • 2-4 years of working experience in a customer driven support role for an organization of our size, • Understanding of network design theories, • Knowledge of the TCP/IP network stack and OSI model, • Practical knowledge of the IEEE 802 standards, • Knowledge and experience related to IT infrastructure preferred, • Demonstrated troubleshooting skills in a large Enterprise multi-vendor environment, • Hands-on experience with IPsec fundamentals (IKEv2, PSKs, tunnel monitoring/health checks, primary/secondary behavior), • Experience working in repeatable rollout patterns across many sites (templates/runbooks, per-site validation checklists, documentation hygiene), • Prior knowledge of best practices regarding network deployments for our venues, offices and client locations. (Preferred), • Ability to exercise sound judgment in complex, high pressure situations., • Ability to provide both hands-on solutions and management of projects as well as deliver training, • Proficient with Microsoft Office applications, including VISIO and Excel, • Strong oral and written communication skills, • Must be a self-starter with the ability to work well in a team environment, • Flexible schedule required

Location • Remote, but requirement to meet up once a month for in-person collaboration day, • UK based About Akixi Akixi is a fast-growing SaaS analytics company delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary We are seeking a Senior Platform Engineer with a deep understanding of AWS cloud infrastructure, Infrastructure-as-Code (IaC) tooling such as Terraform, and configuration management using Ansible. The ideal candidate will be a self-starter, passionate about Site Reliability Engineering (SRE) principles, and thrive in collaborative environments. You will play a pivotal role in automating infrastructure, improving reliability and scalability, and ensuring smooth CI/CD pipelines across multiple environments. You'll work closely with software engineering, and security teams to drive platform excellence. Key Responsibilities • Design, build, and manage scalable, secure, and resilient infrastructure on AWS using Terraform (modularized, reusable components)., • Implement configuration management solutions using Ansible, including playbook development, inventory structuring, and role-based automation., • Manage secrets securely using services such as AWS Secrets Manager or HashiCorp Vault., • Implement robust monitoring, alerting, and observability tooling (e.g., CloudWatch, Prometheus, Grafana, Datadog)., • Participate in incident response, root cause analysis, and resilience improvements., • Maintain and evolve CI/CD pipelines using tools such as GitHub Actions, Bitbucket Pipelines, or Jenkins., • Automate deployments for container-based workloads on ECS (Fargate), or Lambda, and manage supporting infrastructure., • Collaborate with development teams to optimize build/deploy cycles and reduce lead time for changes., • Ensure security best practices are embedded into infrastructure provisioning and pipeline execution., • Support compliance and auditing by implementing guardrails and controls as code (e.g., AWS Config, SCPs, IAM policy management)., • Some OOH work is required to maintain the production systems and also will be part of OOH critical ticket rota. Required Skills & Experience • 5+ years in DevOps, SRE, or Cloud Engineering roles., • Expertise in AWS core services: EC2, IAM, VPC, ECS/Fargate, CloudFormation, CloudWatch, RDS, DynamoDB, S3, Lambda., • Strong proficiency in Terraform (HCL) – including workspaces, modules, and Terraform Cloud or similar., • Ansible experience – developing roles, dynamic inventories, managing remote configurations., • Strong scripting knowledge (Bash, Python, or Go)., • Experience with container orchestration and deployment (Docker, ECS, or Kubernetes)., • Proficient with GitOps or IaC-based workflows., • Familiarity with Google SRE practices, particularly around reliability, observability, and operational excellence., • Understanding of systems reliability metrics and associated tooling Soft Skills & Behaviours • Self-driven with a bias toward action and ownership., • Excellent communicator, able to collaborate across disciplines and levels of technical understanding., • Experience working as part of a cross-functional team., • Comfortable working in agile environments (Scrum/Kanban).

Job Title: IT Engineer Location: Newcastle Salary: Up to £35,000 Job Description - We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Skill requirements - • MSP experience or a customer centric environment providing support., • Excellent verbal and written communication skills, • Active Directory and GPO administration, • Exchange & Intune administration, • Excellent experience with Microsoft technologies, • Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations, • Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard, • Backup Solutions - Azure/Veeam, • Virtualisation - Hyper-V, VMware, AVD, RDS, • In-depth Knowledge of O365 suite & MFA, • Able to answer general Networking questions. What We Offer - • Competitive salary and benefits package., • Opportunities for professional development and career progression., • A supportive and collaborative work environment., • Regular team-building activities and social events., • The chance to work with a divers...

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees. ...

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee with an average starting salary of £30k upon completion. We are currently placing over 100 of our graduates into new roles each month. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies...

Cyber Security Placement Programme - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£45K) upon completion. We are currently placing over 100 of our graduates into new roles each month. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands ...

Trainee Network Engineer - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Network Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£45K) upon completion. We are currently placing over 100 of our graduates into new roles each month. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you.The traineeship is completed in 4 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to...

IT Technical Services Manager - Up to £60,000 - Newcastle Position - IT Manager Location - Newcastle Salary - Up to £60,000 Key Responsibilities - A well-established company operating in the Newcastle area want to invest in your future! They are seeking a strategic thinker with strong leadership skills and a passion for technology. Take the next step in your career and apply now to become our IT Technical Services Manager in Newcastle. About the role and key responsibilities - • Seeking a high-skilled IT Senior professional to lead and mentor a small IT Team across BAU and Infrastructure Support, • Delivering a high-quality technical service, whilst also managing the global IT Function, • Act as a liaison between IT and other departments, addressing their technology needs and requirements, • Oversee the day-to-day operations of the IT department, ensuring smooth functioning of systems and networks. Technical and Management Skills Required - • In-depth knowledge of Hybrid Solutions, Cloud Technologies, Virtualisation and Server Administration, • Cisco networks - architecture and deployments, • Microsoft 365, Office 365, Autopilot and Intune, • End-u...

Launch Your Network Engineer Career – Job Guaranteed! With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. • 100+ hours of live training, • Practical skills in troubleshooting, networking (Cisco), Azure cloud, Splunk SIEM & Tenable vulnerability management, • Job guarantee with our hiring partners Get certified, get experience, get hired. Apply today and start your journey into networking. Course cost - £2795, or, £232.91 per month We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees. ...

Network Engineer Placement Programme - No Experience Required Our training will help you kick-start a new career in Network Engineering We are recruiting for companies who are looking to employ our Network Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 8-12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 – IT Technician placement You will be placed into your first role as an IT Technician, with a great starting salary. You will need to gain two years experience in this role before you can progress into a Network Engineer role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the networking field. This will consist of online training, practical training and an official exam. Network Engineer Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Network Engineer role. We have partnered with a number of large IT companies who have a massive shortage of qualified Network Engineers. At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

Cyber Security Placement Programme - No Experience Required Our training will help you kick-start a new career in Cyber Security. We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training courses will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 10-12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 – IT Technician placement You will be placed into your first role as an IT Technician. You will need to gain two years experience in this role before you can progress into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cyber security field. This will consist of online training, practical training and an official exam. Cyber Security Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Cyber Security Analyst role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

IT Technician Placement Programme - No Experience Required Our training will help you kick-start a new career in IT. We are recruiting for companies who are looking to employ our IT support Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 3 months: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement At this point you will have fully completed our IT Support Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £25-35k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £795, or 13 interest free monthly instalments of £68, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

IT Technical Services Manager • Up to £ 60 ,000 - Newcastle Position - IT Manager Location - Newcastle Salary - Up to £60,000 Key Responsibilities - A well-established company operating in the Newcastle area want to invest in your future! They are seeking a strategic thinker with strong leadership skills and a passion for technology. Take the next step in your career and apply now to become our IT Technical Services Manager in Newcastle. About the role and key responsibilities - Seeking a high-skilled IT Senior professional to lead and mentor a small IT Team across BAU and Infrastructure Support Delivering a high-quality technical service, whilst also managing the global IT Function Act as a liaison between IT and other departments, addressing their technology needs and requirements Oversee the day-to-day operations of the IT department, ensuring smooth functioning of systems and networks. Technical and Management Skills Required - In-depth knowledge of Hybrid Solutions, Cloud Technologies, Virtualisation and Server Administration Cisco networks - architecture and deployments Microsoft 365, Office 365, Autopilot and Intune End-user computer support - desktops, laptops, mobile devices and software applications Fortinet and Azure Certifications Benefits - Competitive Salary Package - Enjoy a salary of up to £60,000, commensurate with your experience and expertise. Comprehensive Benefits - We offer a comprehensive benefits package, including health insurance, pension contributions, and more. Career Growth Opportunities - Take your career to new heights with ample opportunities for professional development and advancement. Collaborative Work Environment - Join a supportive and inclusive workplace where your ideas are valued and your contributions make a difference. Don't miss out on this fantastic opportunity - apply today! TPBN1_UKTJ

As a Lead Technical Architect, you'll join DWP Digital's Digital Channels team, leading the architecture design behind our Digital Channels Contact Centre (DC3). This is a critical transformation programme moving from traditional voice-based services to a fully integrated omni-channel contact centre. You'll operate at the highest level of architecture leadership - shaping strategy, influencing senior stakeholders, and guiding the design of complex solutions across cloud, on-premise and hybrid environments. Your work will directly impact how citizens interact with vital public services, improving accessibility, efficiency and user experience at a national scale. This is a high-impact role where you'll define technical direction, govern architecture decisions and inspire teams across DWP Digital, driving one of the most significant digital transformations in government. What skills, knowledge and experience will you need? You can design complex technical systems across cloud, on-premise and hybrid environments, covering security, networking, data and integrations You use architecture principles, patterns and standards to guide decisions and create clear, consistent designs You've worked with delivery teams throughout the full lifecycle, from early concept through to live services, across agile, waterfall or blended approaches You can translate business needs into clear technical solutions and explain decisions so stakeholders understand and trust them You understand modern contact centre platforms and how they support multi-channel services and integrated customer journeys You can design end-to-end contact centre solutions, including call routing, customer journeys, agent workflows, and scalable/high-availability environments You have experience with telephony and contact centre technologies (such as Cisco, Avaya, Genesys, Amazon Connect or NICE CXone), including VoIP, IVR, CTI and ACD You understand AI and automation in contact centres, including conversational IVR, NLP, chatbots, speech analytics, real-time agent support, and WFM/WFO tooling You and your role As a Lead Technical Architect, you'll lead the design and evolution of DWP's next-generation contact centre platform. You'll drive the shift from traditional telephony to a fully integrated omni-channel environment, enabling seamless journeys across voice, chat and digital services. This includes designing conversational IVR and integrating AI-driven capabilities such as natural language processing and virtual agents - while ensuring services remain resilient, secure and scalable. You'll work across organisational boundaries to translate business needs into clear technical designs, guiding delivery from early concept through to live service and continuous improvement. You'll also own architecture governance, ensuring solutions align with strategy and long-term goals. Whether defining roadmaps, managing technical risk or identifying opportunities for innovation, you'll play a key role in shaping consistent, high-quality outcomes. Beyond delivery, you'll support and mentor other architects, sharing best practice and helping raise standards across the architecture community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £99,836. That's £75,026 salary plus a Government Digital and Data Allowance of up to £24,810 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application. TPBN1_UKTJ

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