Logistics Operations Coordinator
5 days ago
Gateshead
Logistics Operations Administrator Location: Team Valley, Gateshead Company: NEPS Logistics Job Type: Full-time Onsite Role (Not Hybrid) Please only apply if local to the area. About NEPS Logistics NEPS Logistics is a growing logistics and transport operation providing reliable delivery and operational support to businesses across the UK. As our operations expand, we are looking for a Logistics Operations Administrator to support the day-to-day coordination and administration of our logistics activities. This role plays a key part in ensuring deliveries run smoothly by managing documentation, updating internal systems, coordinating with drivers and subcontractors, and supporting the operations team. Key Responsibilities • Process, check, and upload PODs (Proof of Delivery) accurately and efficiently, • Liaise with drivers, couriers, and subcontractors to confirm ETAs and delivery status, • Update internal transport systems with delivery progress and job completion, • Prepare quotes and cost jobs for customers, • Coordinate deliveries with logistics partners and subcontractors, • Communicate with customers regarding delivery updates, quotes, and operational queries, • Prepare and maintain delivery documentation and operational records, • Support the operations team with general administrative tasks, • Identify and flag delays, missing PODs, or operational issues to the operations team, • Maintain accurate records for all logistics movements across the business Skills & Experience • Previous experience in logistics, transport administration, or operations support preferred, • Strong organisational skills with excellent attention to detail, • Confident communication skills when dealing with customers, drivers, and subcontractors, • Ability to work effectively in a fast-paced logistics environment, • Strong IT skills including email, spreadsheets and transport management systems Personal Attributes • Highly organised and reliable, • Proactive with strong problem-solving ability, • Able to prioritise tasks and work under pressure, • Team player with a professional approach What We Offer • Competitive salary (dependent on experience), • Supportive working environment, • On Site Parking, • Opportunities to develop and progress