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Business Unit: COO, Digital Experience Centre Salary Range: £23,500 - £25,000 per annum DOE + benefits Location: UK Hybrid - Gosforth / Glasgow area with some remote working Contract Type: Permanent ✨ We’re buzzing about the year ahead — so much so that we’re hiring now for our 12th January and 2nd & 23rd February 2026 intakes! Don’t miss out — come and be part of the Virgin Money family. ❤️ Our Team Are you ready to embark on an exciting journey with Virgin Money? As a Digital Service Advisor, you'll play a pivotal role in creating rewarding relationships with our customers over the phone. Your mission: to support our customers in accessing our innovative products, services, and digital solutions through inbound conversations. You'll be the friendly voice of Virgin Money, delivering heartfelt service every day. What you’ll be doing • Be the Voice of Virgin Money, Guide customers over the phone, offering extra help and sharing how they can use our digital solutions., • Empower Customers, From navigating mobile and online banking to addressing everyday queries, you'll help customers feel confident in managing their finances., • Assist our Vulnerable Customers By identifying customers who may be vulnerable, you’ll provide them with the relevant support and where necessary record any support needs to ensure we are mindful and aware of their needs moving forward., • Deliver Exceptional Service, If customer service and doing the right thing are your passions, we want you on our team!, • Having brilliant inbound conversations, Develop skills to deliver the right outcomes for our customers., • Build Rapport, Use your excellent communication skills to understand and help customers., • Discover Solutions, Ask the right questions to explain our products, services, and digital applications in a way customers understand., • Thrive in a Fast-Paced Role, Contribute to the overall performance of the department as a keen team player. We need you to have • Strong experience of working within a fast paced, technology-led customer service environment., • Impeccable communication with experience of making in the moment decisions within a Contact Centre environment., • Proven track record of assisting vulnerable customers by asking questions and providing support., • A caring, positive attitude with a genuine desire to exceed our customers’ expectations., • A flexible and positive working approach to suit customer needs and business demands., • Experience of using Microsoft office applications It’s a bonus if you have but not essential • Some financial services experience, • Knowledge of banking products Working Hours: Rotational shifts including weekend work (8am-8pm) Hybrid Working: • Enjoy the best of both worlds with our hybrid approach, combining office time in Newcastle (Gosforth) and Glasgow with generous home working options. We value our time together to solve problems, learn, and stay connected. Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance., • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Customer Service Advisor - Banking - FTC until 31st March (with potential to go permanent).We're recruiting Customer Service Advisor - Banking on behalf of a leading national financial services organisation.This is a fantastic opportunity to join a supportive team environment where you'll be helping

An exciting opportunity has arisen for an experienced Financial Advisor to join an established and progressive Financial Planning practice, who are looking to strengthen their team as a result of a retiring adviser, offering an established client bank of 200 clients from day one. Job Title: Independ

The Old Mutual Story!***Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries.

RQF level 4 Diploma in Regulated Financial Planning (or equivalent). Previous experience as a Financial Adviser.

Financial Advisor to work on both an. As a business we operate a strong network of advisors based across the UK, these office and field-based roles are open to financial advisers who are looking to develop and grow. If you are an experienced Financial Advisor seeking a more supported role then this

Are you a Financial Adviser with experience in generating new business, seeking increased earning potential?This is a superb chance to join a well-established, reputable practice where you will benefit from:. Be confident advising across the full spectrum of financial planning products.

Our clients are a customer focused, social and eco responsible, financial services and lead generation company which goes over and beyond in the care of its customers and staff. Self Employed Equity Release Advisor -. Self Employed Equity Release Advisor.

This is a fantastic opportunity that will suit any experienced Financial Adviser, whether you come from an independent or a banking background who is frustrated in finding new clients and completing all the admin tasks that come with being a successful Financial Adviser. Financial Advisor to work on

Service Care Solutions are currently recruiting on behalf of an established Financial Advisory firm in West Sussex for Financial Advisors to join the team on a permanent basis. The Financial Advisors would come into a role with an existing portfolio and be given the responsibility to maintain and p

Partnering to deliver tailored financial planning solutions. As Associate Financial Adviser, you’ll work directly with the Director, supporting and servicing a portfolio of valued clients — with the long-term goal of stepping into their shoes and taking that portfolio forward.

This employed, Chartered Financial Advisor job in Folkestone is available within a local, independently owned financial planning firm, who are looking to organically grow their team You will be joining a values driven firm who are passionate about doing what is right for the client and helping thro

This employed, Chartered Financial Advisor job in Maidstone is available within a local, independently owned financial planning firm, who are looking to organically grow their teamYou will be joining a values driven firm who are passionate about doing what is right for the client and helping through

Experience in a 2nd line financial crime team with a focus on AML, sanctions and other financial crime; preferably in a law firm or professional services environment. The Financial Crime team supports the Group in adhering to AML/CTF, sanctions, anti-bribery and other financial crime laws in the jur

They are looking to expand their team and ideally seeking a Mortgage Advisor who wants to progress into wealth advice or a Financial Advisor who is happy doing some mortgagesYou will receive a good number of mortgage leads, plus pension and investment leads. Our client is a local financial planning

Recruitment Consultant at deVere Group for Europe, Africa & Latin America.Vere Investment Ltd is one of the largest private investment banking companies in Mauritius, offering a unique opportunity for ambitious individuals to launch their careers in international finance.We are selecting a small gro

Independent Financial Advisor (IFA) North West LondonHybrid Working | Growing Financial Services Firm | Excellent Benefits167 Solutions are proud to be representing a dynamic and expanding Financial Services firm based in North West London. Our client is growing their advisory team and is seeking m

Our client is seeking an experienced Financial Advisor in Barnstaple to join their team and benefit from their employed package with bonuses on all new business written (plus other bonuses!), existing clients to takeover servicing, additional leads, full suite of back office support and fully indepe

Our Accounting, Advisory and Compliance Solutions team provide an outstanding quality of work and service to our clients, ensuring accurate and timely preparation of financial statements under FRS102 and the Companies Act as well as supporting them with additional accounting and advisory support. Yo

We’re working with a global law firm seeking a Senior Financial Crime Advisor to join their Compliance function in London. The Financial Crime team plays a key role in helping the firm meet its obligations across AML, sanctions, anti-bribery, and broader financial crime regulations. Advisors also

Our Accounting, Advisory and Compliance Solutions team provide an outstanding quality of work and service to our clients, ensuring accurate and timely preparation of financial statements under FRS102 and the Companies Act as well as supporting them with additional accounting and advisory support. Yo

Background in a second-line financial crime function with emphasis on AML, sanctions, and broader financial crime, ideally within a law firm or professional services setting. I am working with a top International law firm who are looking for a Senior Financial Crime Advisor to join their team for a

Ensure the organisation complies with its legal and regulatory obligations in relation to both financial and procurement activities.

RQF level 4 Diploma in Regulated Financial Planning (or equivalent). Previous experience as a Financial Adviser.

We’re working with a global law firm seeking a Senior Financial Crime Advisor to join their Compliance function in London. The Financial Crime team plays a key role in helping the firm meet its obligations across AML, sanctions, anti-bribery, and broader financial crime regulations. Advisors also

I am working with a top International law firm who are looking for a Senior Financial Crime Advisor to join their team for a permanent position. Background in a second-line financial crime function with emphasis on AML, sanctions, and broader financial crime, ideally within a law firm or professiona

As Associate Financial Adviser, you’ll work directly with the Director, supporting and servicing a portfolio of valued clients — with the long-term goal of stepping into their shoes and taking that portfolio forward. Partnering to deliver tailored financial planning solutions. Level 4 Diploma in

If you are an experienced Financial Advisor seeking a more supported role then this could be the opportunity for you!. Financial Advisor to work on both an. This is a fantastic opportunity that will suit any experienced Financial Adviser, whether you come from an independent or a banking background

As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team.

Delivery Driver (Self Employed).Many logistics service providers pay an increased rate during peak season.You can check this with the specific provider prior to contracting.We’re seeking reliable, hard-working, and motivated Delivery Drivers to join one of our logistics service providers.This is a

Early Morning (03:00 am – 09:00 am) 7 days a week.Valid UK/European Driving License, .Don’t have a van? We can point you in the right direction.This is an excellent opportunity to work with a leading brand in the wholesale industry, offering both security and flexibility.Warehouse work: Pac

Team Leader – Supported Living Service (Prudhoe).Location: PrudhoeContract Type: Full-time, Permanent.Are you looking for an empowering and rewarding career where you can help people lead their most independent lives?.At Lifeways Group, one of the UK’s leading providers of support

Early Morning (03:00 am – 09:00 am) 7 days a week.Valid UK/European Driving License, .Don’t have a van? We can point you in the right direction.This is an excellent opportunity to work with a leading brand in the wholesale industry, offering both security and flexibility.Warehouse work: Pac

Support Worker – Supported Living Service.Location: Prudhoe , Tyne and Wear .Join Lifeways and make a real difference!.Are you passionate about helping others live independently and lead fulfilling lives? Lifeways is the UK’s largest supported living provider, proudly supporting communities

Early Morning (03:00 am – 09:00 am) 7 days a week.Valid UK/European Driving License, .Don’t have a van? We can point you in the right direction.This is an excellent opportunity to work with a leading brand in the wholesale industry, offering both security and flexibility.Warehouse work: Pac

The Lifeways Group is one of the UK’s leading providers of support services for adults with learning disabilities, and we have a great opportunity to in our of our services in South Tyneside.Lifeways are looking to recruit a Team Leader to supervise the delivery of this care.You will be over

Early Morning (03:00 am – 09:00 am) 7 days a week.Valid UK/European Driving License, .Don’t have a van? We can point you in the right direction.This is an excellent opportunity to work with a leading brand in the wholesale industry, offering both security and flexibility.Warehouse work: Pac

Team Leader – Supported Living.Newcastle upon TyneFull-time | Rotational On-Call.Are you ready to lead a team that empowers people to live independently? Lifeways Group is seeking an experienced Team Leader to join our Supported Living services in Newcastle.Support the Service Manager in

Early Morning (03:00 am – 09:00 am) 7 days a week.Valid UK/European Driving License, .Don’t have a van? We can point you in the right direction.This is an excellent opportunity to work with a leading brand in the wholesale industry, offering both security and flexibility.Warehouse work: Pac

And this isn’t just any job.Ready to Change Lives—Including Your Own?.Join Lifeways and become part of something truly meaningful.We are proud to be the UK’s largest supported living provider, helping people with autism, learning difficulties, acquired brain injury and complex needs

Customer Service Advisor in Oldbury, full-time on-site, ASAP start. We are currently recruiting for Contact Centre Advisors to join a Local Authority in the West Midlands on a full-time temporary basis, supporting Birmingham’s waste and collection services.

Ready to Change Lives—Including Your Own?.Join Lifeways and become part of something truly meaningful.We are proud to be the UK’s largest supported living provider, helping people with autism, learning difficulties, acquired brain injury and complex needs live more independent, fulfilling lives.

New Building Control Opportunity.Our client is looking for a highly experienced Senior Building Control Surveyor to join its team on an initial 6-month contract dealing with a number of complex and high-risk buildings, including high-rise structures.Leading and managing building control operations.P

Are you a Experienced Team Leader with a passion for delivering care?.Exiting new service with new team.This role will at times be a challenging environment; therefore, .In order to support the team, we have a strong leadership team dedicated to this service, some of who are based on site, alo

As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team.

Support Worker – Emery Court, Cramlington.Location: Cramlington Full-time (37.Part-time (14–30 hrs), and Sessional/Bank roles available Shift pattern rota including some weekend work.Are you looking for an empowering and rewarding career where you can help people lead their most indepe

As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team.

Support Worker – Mental Health Services | Brunswick Village .Location: Brunswick Gardens ApartmentsContract Types: Full-time (37.Part-time (12–30 hrs), Bank/Sessional (flexible)Shift Pattern: Includes weekends on a rota basisSalary: Competitive + fully funded qualificati