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  • Operations Manager
    Operations Manager
    2 days ago
    Full-time
    London

    It started with a little oven in a backyard... Twelve years on, that same energy has taken us to 17 shops across London, with shop 18 just around the corner (and plenty more to come!). Along the way, we've thrown some pretty unforgettable parties, teamed up with incredible people, raised money for causes close to us and served a lot of pizza to our neighbourhoods. Through it all, one thing hasn't changed, we've always done things our way: handmade, hand-delivered and always local at heart. We're a team of passionate people who love great food, good vibes and doing things our own way. We take pride in every pizza we make and bring energy, care and personality to every shift. As we continue to grow across London, we're looking for people who bring the buzz, give a sh*t, support their teammates and genuinely care about creating brilliant experiences for our customers and communities. It's a fast-paced, friendly environment where everyone plays a part in our success and has fun along the way. Now we're at a seriously exciting point of growth and we're looking for an Operations Manager to join our Operations Team and help shape what's next! The Role: This role is all about driving operational excellence across multiple shops, building high-performing teams and delivering outstanding results! You'll work closely with our Shop Managers, supporting and developing them to deliver world-class pizza, exceptional customer service and strong commercial performance. This is a field-based role with regular travel across our London shops, alongside attendance at meetings and planning sessions! We expect our Operations Managers to spend the majority of their time in our shops, coaching teams, developing the management teams and making sure every location delivers the Yard Sale Pizza standard! We're looking for someone who brings great energy, leads from the front and never compromises on quality. Someone who builds strong relationships, communicates with confidence and holds themselves and others accountable. You'll play a huge part in creating a culture where our teams love coming to work, our customers love ordering from us and every shop consistently delivers the Yard Sale Pizza experience. What you'll be doing: • Leading and supporting five Yard Sale Pizza shops to deliver exceptional operational performance, customer experience and profitability., • Coaching, developing and motivating management teams to build high performing teams and create a culture of accountability and continuous improvement., • Taking ownership of sales, labour, food costs and overall P&L performance across your shops, identifying opportunities and implementing action plans to drive results., • Monitoring labour deployment and productivity to ensure every shop delivers outstanding service whilst maintaining efficient labour costs., • Driving industry leading delivery performance by improving out the door times, driver dispatch and operational efficiency., • Ensuring every single pizza leaving the kitchen meets Yard Sale Pizza's product and brand standards., • Conducting regular operational audits covering food safety, health & safety, equipment maintenance and compliance to ensure every shop operates to the highest standards., • Supporting recruitment, onboarding and development of management teams and shop teams, creating strong succession plans and a "Plan B" culture across your shops., • Working closely with GM's and marketing to deliver local marketing initiatives, community partnerships and sales driving opportunities., • Reviewing customer feedback, identifying trends and implementing long-term solutions to improve product quality, delivery performance and guest satisfaction., • Building strong relationships with your shop teams through regular visits, coaching sessions and hands-on operational support., • Using reporting and operational data to identify opportunities, improve performance and ensure every shop consistently achieves its KPIs. We're looking for someone who • Has previous experience as a Multi-Site Operations Manager within a high-volume hospitality or QSR environment (pizza delivery experience is a bonus)., • Has a strong commercial mindset with experience managing P&Ls, labour, food costs and driving profitable growth., • Is an exceptional people leader who enjoys coaching, developing and inspiring others to succeed., • Thrives in a fast-paced environment and can confidently manage multiple priorities across several locations., • Has a relentless focus upon operational excellence and never compromises on standards or quality., • Has excellent communication skills and builds strong relationships with people at every single level of the business., • Is highly organised, proactive and solutions-focused, always looking for ways to improve performance., • Enjoys being out in the shops, supporting teams and leading from the front rather than behind a desk., • Brings a great vibe to the team, approachable, supportive, positive and passionate about helping people and YSP grow! **What you'll get: We're offering a competitive salary based on a 45 hour contract, 28 days' holiday and Christmas closure. Benefits include: • Free pizza during your working hours., • Brilliant discounts for family, friends and online merchandise., • Cycle to Work Scheme., • Tech Scheme., • Company pension., • Access to our Wellbeing Hub and counselling through Hospitality Action. How to apply: If this sounds good, then we can't wait to hear from you! Please send your CV and a cover letter telling us why you'd be the perfect fit to [lucy@yardsalepizza.com](mailto:lucy@yardsalepizza.com).

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  • Experienced Towing and Recovery Driver
    Experienced Towing and Recovery Driver
    12 days ago
    £1000–£1500 monthly
    Full-time
    London

    Job Title: An Experienced Towing and Recovery Driver Location: South East, London. Job Type: [Full-time / Permanent] Salary + Commission : £300 - £500 per week Job Description: We are looking for a reliable, skilled, and experienced Towing and Recovery Driver to join our busy team. In this role, you will respond to breakdowns, accidents, and vehicle recovery requests, providing excellent customer service to drivers in stressful situations. Key Responsibilities • Respond promptly to recovery dispatches for breakdowns and accidents., • Safely load, secure, and transport various vehicles using flatbeds, spec-lifts, or heavy recovery vehicles., • Diagnose minor roadside faults where possible or safely recover the vehicle to a garage or compound., • Maintain clear communication with the dispatch team and customers., • Conduct daily walk-around checks on your recovery vehicle and maintain accurate logs. Requirements & Qualifications • Experience: Minimum [e.g., 2 years] of commercial towing or vehicle recovery experience., • *Licence: Valid UK Driving Licence with [Class 1 (C+E) / Class 2 (C) / C1 / B+E] entitlement. (Select what applies to your fleet)*., • CPC & Digi Tacho: Valid Driver CPC qualification and Digital Tachograph card., • Clean Record: Maximum of [6] points on your licence (no DR/DD convictions)., • Skills: Excellent knowledge of vehicle tie-down/securing techniques and local road networks., • Availability: Willingness to work a flexible rota, including [nights, weekends, and on-call shifts]. What We Offer • Competitive weekly wages, • Modern, well-maintained recovery fleet., • Full uniform and Specialist PPE provided., • Ongoing training (including IVR modules if required) How to Apply: via interview

    Immediate start!
    No experience
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  • Head Pizza Chef
    Head Pizza Chef
    3 days ago
    £17.5 hourly
    Full-time
    London

    Yard Sale Pizza are on the search for an experienced Head Pizza Chef who is a collaborative team leader with excellent pizza making skills to join our amazing team! Offering new loyalty incentive - extra 50p per hour paid after 1 years continuous service Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We welcomed our sixth shop and FIRST south of the river in October 2020, during a difficult time where many other hospitality businesses sadly had to close their doors...a huge hats off to our brilliant delivery business model that facilitated us to open this beauty! Our full team of in-house drivers worked like mad delivering our handmade pizzas to the lovely folk of Dulwich and surrounding areas, a brilliant start! What will I be doing? • Leading and mentoring a hard working team of chefs in a busy environment., • You'll report to our Kitchen Operations Manager and General Manager and you will be responsible to run all areas of the kitchen on site., • Ensuring the smooth running of the kitchen whilst keeping a positive working environment for the team!, • You'll be responsible for overseeing and providing excellent pizza quality, kitchen speed and service., • Training and maintaining a competent chef team - providing regular appraisals and keeping the team engaged., • Ensuring that you hit successful GP and portioning figures., • Maintaining 5* Food Hygiene standards., • You'll be responsible for your team's rota in alignment with budgeted staff costs., • Stock ordering and rotation. What are we looking for? • Someone with masterclass Pizza-making skills with a real passion for pizza!, • Someone who is highly skilled in making Neapolitan-style pizza, making and stretching dough and baking in a stone-based marana oven., • A Head Chef who has previous experience leading and developing a team who enjoys collaboration and has excellent communication skills., • Someone who has first-class organisation skills and attention to detail., • Someone with good knowledge of risk assessments, food safety and hygiene within a commercial kitchen. What's on offer: • Competitive Hourly Rates., • Full time hours - around 40 per week. Loyalty incentive - extra 50p per hour paid after 1 years continuous service Paid overtime., • Holiday paid in days off or in cash., • Career progression with Yard Sale Pizza - our Shop Head Chefs earn a monthly bonuses based on KPI's., • Working with a brilliant team in a fast-growing company., • Free pizza on shift and brilliant discounts to enjoy with family and friends., • Staff parties throughout the year., • Uniform and other merchandise to celebrate your milestones working with us. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP

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