106 Best cloakroom assistant Jobs in London (November 2025)

Cloak Room Attendant – Shanghai Me Shanghai Me, an award-winning fine dining and nightlife destination in the heart of London, is looking for a professional and reliable Cloak Room Attendant to join our dynamic team. As a Cloak Room Attendant, you’ll be the first and last point of contact for many of our guests, ensuring their experience is seamless and their belongings are handled with the utmost care. This role is ideal for someone who is personable, attentive, and thrives in a luxury hospitality environment. Key Responsibilities • Welcome guests warmly and assist with coats, bags, umbrellas, and personal items., • Issue and track cloakroom tickets to ensure accuracy and security., • Maintain the cloakroom area in a clean, organised, and presentable condition., • Return items promptly and accurately upon request., • Support with lost property procedures in line with company policy. Working Hours • Thursday to Saturday, • 9:00pm – 5:00am, • Flexibility for late-night events when required What We’re Looking For • Previous experience in hospitality or customer service preferred., • Excellent communication and interpersonal skills., • Reliable, trustworthy, and detail-oriented., • Ability to remain calm and efficient under pressure. This is a fantastic opportunity for a Cloak Room Attendant who takes pride in delivering exceptional service within a vibrant, high-end environment. Benefits • Competitive pay: £13 – £15 per hour (depending on experience), • Work in one of London’s most exciting venues., • Be part of a passionate and professional team. If you’re ready to step into this exciting role as our next Cloak Room Attendant, apply today and start your journey with Shanghai Me.

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We are looking for a Cloackroom Attendant to join the team as part of Cipriani Family Full Time Cloackroom Attendant (45 hours a week) Key Responsibilities: Greet guests warmly and assist with coat and belongings Maintain a clean and organized cloakroom area Provide excellent customer service with a smile What We Offer: Competitive pay Flexible hours A supportive team environment If you’re passionate about hospitality and enjoy creating a welcoming atmosphere, apply today. Cipriani Restaurant is one of the most popular and successful Restaurant in Central London. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

South Kensington, London

Who we are: The Lavery is home to a restaurant, café and elegant events spaces located on South Kensington’s Cromwell Place. The building takes its name and inspiration from its history as the former home and studio of Sir John Lavery (1856–1941), the renowned Anglo-Irish painter. Housed within a collection of Grade II-listed townhouses. The kitchen is led by Yohei Furuhashi. Yohei’s menu highlights Mediterranean seasonality while incorporating influences and ingredients from the British Isles. What we’re looking for: As the Receptionist for our restaurant and event spaces, you will play a key role in welcoming guests, managing bookings, and ensuring smooth operations at the front desk. You will act as the first point of contact for customers and play a vital role in delivering excellent customer service both in-person, over the phone and email. The ideal candidate will be proactive, organised, friendly, and comfortable working in a fast-paced environment. What you will be doing: Telephone & Bookings Management: Handle booking requests, modifications, and cancellations. Provide information on restaurant opening hours, menu, and special events. Take and relay messages for management or your colleagues. Confirm bookings and reservations system. Guest Services & Reception: Act as a first point of contact and greet guests warmly upon arrival. Handle walk-in enquiries about availability and waiting times. Assist guests with cloakroom service and retrieve coats upon departure. Manage lost property. Provide information about restaurant policies and services. Administrative & Communication Duties: Respond to email enquiries about bookings, private events, and special requests. Maintain an organised log of VIP guests or special occasions. Communicate guest preferences and special requests to the team. Coordinate with the front-of-house team to ensure smooth service. Update booking systems or guest records as needed. Event & Private Dining Coordination: Provide initial information about private dining and event bookings. Forward event enquiries to the appropriate team. Assist in organising guest lists or special event details. General Support Tasks: Assist with printing and preparing menus, place cards, or signage. Ensure the reception area is tidy and welcoming. Monitor guest feedback and pass relevant comments to management. Sort and deliver incoming post and parcels. Adhere to all fire safety procedures and assist in the evacuation process in the event of a fire. Carry out administrative tasks and provide support for all departments and when required. Conditions of Work: Flexible hours contract with weekend, sometimes 3+ evening shifts per week and bank holidays. £14 per hour + tronc What you’ll get: 50% Off at The Lavery Restaurant: Make the most of our incredible restaurant with a discounted price for you and up to 4 friends and family. Office Socials and Events: Strengthen team bonds and learn more about our industry with our exciting lineup of social events throughout the year.? Health Shield: Employee Assistance Program: Need a helping hand or a listening ear? Our employee assistance program is here to support you through life's ups and downs. From counselling services to wellness resources, we've got your back every step of the way.

Are you looking for an exciting opportunity in the hospitality industry? Look no further! Dream Works is currently seeking enthusiastic individuals to join our cloakroom team!!!

Gaucho Piccadilly is looking for an enthusiastic and experienced Receptionist to join our team! Key Responsibilities for Gaucho Receptionist: Offer an exceptional experience to all Gaucho guests on arrival, departure and during their visit. Organize reception desk. Attend cloakroom. Answer phone calls and ensure floor plan is appropriately organized. Ensure all Gaucho reservations are processed professionally and accurately. Support and assist the management team to maximise sales revenues through cover driving and business optimisation. Be the face of Gaucho and demonstrate service excellence through heightened hospitality. Requirements for Gaucho Receptionist: Be a team player. Work well within a fast-paced environment. Demonstrate a positive approach to own role and teamwork. Be approachable and well mannered. Be professional and respectful at all times. Have fun. Experience with Open Table or similar booking system is mandatory for this position. Benefits and Training for Gaucho Receptionist: 50% off at all Gaucho and M Restaurants Referral and Length of Service Bonuses Incentive and reward schemes Cycle to work schemes RARE Benefits Industry Apprenticeship Program Opportunities Career Development and Training Programs Training provided by the Gaucho Academy Breakfast and Dinner when working 28 paid annual holidays

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