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  • Reservation Agent
    Reservation Agent
    2 hours ago
    Full-time
    London

    Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events. Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Ireland's best Hotel Restaurants, the Ocean View Restaurant, and Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher. Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living. Job Title: Reservations Agent Department: Reservations Responsible To: Reservations Manager /Revenue Manager Type of Contract: Seasonal Main Purpose of Job: • To ensure that reservations are dealt with in a professional effective manner while maximising room and golf revenue using our systems to achieve this. This will be achieved through extending excellent customer service to all our guests., • To ensure that the department provides a high level of customer service and meets the Forbes brand standard for all reservations., • To be proficient using our PMS Opera, Opera Cloud, Lightspeed (Golf system), Book 4 Time (Spa system) and Res Diary (Restaurant system) and any new systems introduced. Training will be provided for staff if they do not have operational knowledge of the systems., • To process reservations via the telephone and or email in an efficient and courteous manner, requesting all relevant information to make the Reservation. Thus, ensuring we have all the required information which is communicated to all relevant hotel departments–ensuring we meet and exceed guest expectations., • To ensure that Housekeeping & Front Desk and other operations departments are aware of any special requirements for guests and VIP guests within the daily and weekly communication meetings, ensuring all guest requests are exceeded., • To possess a strong knowledge of the region, the resort amenities, bedrooms, and suites and therefore sell all aspects of the resort., • Follow the Revenue strategy as set out by the Revenue manager via Opera. Be familiar with Special offers and promotions on and offline., • To ensure that a form of payment is secured for all reservations processed., • To focus on all up-selling opportunities, promoting the various levels of accommodation on offer., • Assist in training new personnel on all-reservations standards and procedures., • Continuously report proactively on risks and opportunities to the Revenue Manager so that insight is created for team decision-making., • To be able to use your initiative and plan for the future and possible consequences. Being pro-active in getting tasks done and exceeding expectations of both guests and colleagues where possible., • Support & respect team members on a day-to-day basis., • Be knowledgeable on creating groups on our pms (Opera) including weddings, as assigned by the Revenue manager. Liaise with Brides & Grooms throughout the wedding process., • Meet the grooming standards as laid out by the company., • Familiarise yourself with our Circle of Commitments which link to the desired behaviours that we expect all our employees to display., • To undertake special duties or work outside the normal daily/weekly routine, • To communicate sales enquiries for Rooms, Golf, Meeting rooms & dining to the Revenue and Sales manager as appropriate., • Review no-shows and cancellations and process charges according to the hotel policy, • Liaise closely with the front office team as required on a daily basis., • Familiarize yourself with our Trump Cornerstone & participate in Trump Talk Daily., • Participate in Company training programmes as required., • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which can include day, evening and Saturdays & some bank holiday Mondays. (9am-5pm, 10am-6pm). Flexibility required., • To have a thorough knowledge of and adherence to the law with regard to the following company regulations: Fire regulations and procedures Health and safety regulations., • Use discretion when dealing with guests at all times, adhering to GDPR rules & regulations., • To fulfil your obligations under the Health & Safety at Work Act 1989 and any revisions or additional legislation made thereto., • To ensure that reasonable care is taken for the health and safety of yourself, other employees, guests and any other person on the premises., • To keep your work area tidy and safe and report any hazard, accident, loss or damage to management., • To be aware of trained first-aid personnel on the premises and the location of the first aid box., • To observe all safety rules and procedures, including those laid down in the Health & Safety Statement for your place of work., • To carry out and promote fire and accident drills as directed by the hotel safety officer. OTHER DUTIES: • The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management. QUALIFYING CRITERIA • Computer literacy – word, excel, • Proven track record., • Professional Telephone etiquette, • A good mathematical skill base, • Effective organisational skills., • Strong team player, • Excellent communication skills both written and verbal., • Positive attitude, cheerful and courteous demeanour., • Ability to remain calm whilst under pressure. BENEFITS • Discounted staff and friends and family rates available in other group properties in the United States & UK., • Discounts in our Spa, Hotel & Golf course., • Opportunities to develop and grow through assisted educational opportunities., • Regular staff appreciation initiatives., • Regularly stocked canteen for meals, snacks and beverages while on duty, • Free Car parking., • Sick Benefit scheme., • Personal locker where required., • Opportunity to learn and play golf out of hours plus the opportunity to invite golf guests at a reduced rate., • Use of fitness centre out of season.

    Immediate start!
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  • Software Engineer
    Software Engineer
    9 hours ago
    £12.95–£14.5 hourly
    Full-time
    London

    Software Engineer Intern (12-Month Internship) Company: Eminence Inc Limited Location: United Kingdom Duration: 12 Months (Full-Time Internship) Salary: UK National Minimum / National Living Wage (in line with current UK Government guidelines) About the Opportunity Eminence Inc Limited is offering an exciting 12-month Software Engineer Internship for motivated and passionate individuals looking to gain hands-on experience in real-world software development projects. This internship provides the opportunity to work on live projects from initial concept through to deployment, collaborating closely with clients, stakeholders, and experienced development teams. Key Responsibilities As a Software Engineer Intern, you will: • Gather and analyse software requirements from clients and stakeholders, • Assist in designing software frameworks, data flows, and work processes, • Develop and design information systems and integrated applications, • Participate in feature development and full software development lifecycle, • Evaluate application feasibility and identify/report bugs, • Support testing, debugging, and vulnerability assessments, • Assist in building and maintaining IT security for applications, • Contribute to system enhancements and performance improvements, • Help integrate software with internal back-end systems, • Develop scripts for automation and data visualisation, • Support architecture development and algorithm analysis, • Participate in product design meetings and client discussions, • Assist in documentation, diagrams, and technical presentations, • Contribute to cloud storage and data storage planning Requirements • Currently pursuing or recently completed a degree in:, • Computer Science, • Software Engineering, • Information Technology, • Or related field, • Basic knowledge of programming languages Java, Python, C++, JavaScript or similar, • Understanding of software development lifecycle, • Knowledge of databases and cloud technologies (desirable), • Strong analytical and problem-solving skills, • Good communication and teamwork abilities, • Interest in cybersecurity and software testing (advantageous), What You Will Gain, • Real-world industry experience, • Exposure to full-cycle software development, • Experience working with clients and stakeholders, • Hands-on practice in testing, security, and system integration, • Mentorship from experienced engineers, • Opportunity to develop professional and technical skills, • Potential opportunity for permanent employment upon successful completion

    Immediate start!
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  • Business Development Executive
    Business Development Executive
    3 days ago
    £12570 yearly
    Full-time
    London

    Synetal Solutions Limited is a Leading IT firm in digital transformation with c. 100-200 employees, operating in Multiple countries (Synetal Solutions Announces Strategic Expansion into European and UAE Markets). We committed to a secure future and provide tailored Compliance security, Educational Training, IT Services, cybersecurity, cloud and high-performance computing, end-to-end solutions for all industries. The purpose of Synetal Solutions is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the company enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. Job Title: Business Development Executive Location: London, UK Salary: Salary with performance-based bonus Skilled worker visa Opportunity Roles & Responsibilities: • Drive sales of training and placement services to UK-based clients, managing the full sales lifecycle from lead generation to deal closure., • Identify and engage prospective clients through calls, emails, and virtual meetings, delivering strong pitches and consultations., • Understand client needs and recommend suitable training and recruitment solutions with a consultative approach., • Work aligned with UK business hours while maintaining high standards of communication and client engagement., • Manage sales pipelines, forecasting, and reporting using CRM or sales tracking tools., • Achieve defined sales KPIs, revenue targets, and performance metrics with a target-driven mindset., • Collaborate with internal teams to ensure smooth delivery, client satisfaction, and successful placements., • Responsible for creative sales ideas, campaigns and implementation of these ideas. Benefits • Competitive salary with performance-based bonus, • Sponsorship Opportunity, • Flexible working environment with international exposure, • Opportunity to grow with a rapidly expanding digital transformation company, • Continuous learning and career development opportunities Diversity, Equity & Inclusion At Synetal Solutions Limited, we are committed to building a diverse, inclusive, and supportive workplace. We welcome applications from candidates of all backgrounds and are dedicated to creating equal opportunities for everyone. We believe that diversity drives innovation and helps us deliver better outcomes for our clients and communities worldwide.

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