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Job Title: Production Chef Contract: Full time, permanent Hours: 40 hours / week Mon - Thu: 12pm - 8pm Fri: 10am - 6pm On acceptance of the position, the successful candidate will be required to work 10am - 6pm each day for the first month in order to complete training alongside our senior chef. Location: Sydenham, London Description We are seeking a full time, experienced production chef to join our friendly team at our busy kitchen in Sydenham, London. The Family Food Co is on a mission to support parents by providing delicious, convenient and nutritionally balanced frozen meals and our amazing chefs are the heart of our business. You will be cooking all our meals from scratch for our brand, Pots for Tots, using the best ingredients in a friendly and supportive environment - this isn’t your regular chef role! Supported by our Senior Production Chef and reporting to our Head of Product, you will be responsible for ensuring every one of our frozen ready meals is cooked to perfection - attention to detail and a love of food is of course a must! Requirements - Minimum 3 years in a professional food environment to include a minimum of 1 year in a food production environment (restaurant/catering experience is useful, but it is essential you also have demonstrable experience in a production environment producing packaged food for retail, not just hospitality cooking) - Level 2 food hygiene certificate, a demonstrable knowledge of proper food hygiene practices and a full understanding of EHO requirements (a bonus if you also have knowledge of SALSA accreditation!) - Fast and flexible worker - it gets busy in our kitchen; we need you to be able to work quickly and efficiently while maintaining our super high quality standards and facing challenges with enthusiasm - Ability to follow recipes exactly - our meals are carefully designed to meet our nutritional and cost requirements, therefore you will need to produce to an exact specification ensuring all weights/measures and cook times are adhered to (there’s no room for creative flare during the cooking of our meals, as consistency is crucial - however, we regularly develop new meals and this is where you can bring your ideas and get creative!) - Confident working independently and leading a team of Kitchen Assistants - our KAs are invaluable, helping with everything from portioning meals, basic food prep and keeping the kitchen clean to loading/unloading deliveries and organising our storage space. Our Senior Chef works from 6am - 2pm, so once settled into the role and all training is completed, you will be responsible for overseeing the second half of the day and coordinating the KAs (support from the Head of Product is always on hand!) - Confident using a computer to input basic data into our systems / locate and print files etc - High level of spoken and written English Benefits - £28k pro rata - 30 days holiday pro rata inclusive of bank holidays - We believe in rewarding our staff, so, on successful completion of your probation period there is an opportunity to enter into the employee EMI option scheme
We are looking for a part-time experienced cocktail Bartender with weekend availability to join our team! Things we are looking for someone who is; - passionate about making great drinks - passionate about giving great customer service - fast at service and possesses a sense of urgency - attention to detail and keeping standards - Above all a passionate and friendly comrade who's looking to join a hospitality family. - Some one with knowledge of (or keen to learn about!) native Mexican spirits WEEKEND AVAILABILITY IS ESSENTIAL. What we offer: - £15-16p/h inclusive of holiday pay and service. - Staff food on shift - 40% staff discount on food and drink for you +1 - Plenty of tequila to keep you going - Activations and upcoming trips to Mexico from our suppliers - Friendly co-workers and a great working environment We look forward to meeting you!
Maintain customer experience through team member interaction and store presentation Develop and train retail sales team members by conducting daily sales observations, weekly report card sessions and weekly sales meetings Execution of company merchandising Maintain the sales quota through inside sales at retail store on a daily basis Supervise actions of the retail sales associates within his/her department Prepare cost analysis, quotes and profit calculations Maintain knowledge of new products and research, primarily computer systems Endeavor to meet and exceed team member expectations by providing department and service teamwork Demonstrate teamwork by assisting and cooperating with co-workers as needed
We are looking for an experienced and hard working Waiter/Waitress to join our team at EDO IZAKAYA. We are looking for someone with: - Excellent customer service skills - Good attitudes and work ethics - Great communication skills - Cooperative co-workers - Able to work in fast-paced environment - Able to work in flexible hours - Preferable to have background knowledge in Japanese cuisine Your responsibilities as a waiter/waitress will include but are not limited to: - Arrive to work on time for shift - Ensure that tables are set to standards - Maintain high standards of personal appearance and grooming, which include wearing the proper uniform while working - Present menus to customers and answer questions about menu items, making recommendations upon request - Inform customers of daily specials - Explain how various menu items are prepared, describing ingredients and cooking methods - Ensure orders are delivered on time - Ensure food presentation is up to par before serving it - Serve food and/or beverages to guests - Assure needs of guests are continually being met in a courteous and professional manner throughout the duration of their visit - Check with customers to ensure that they are enjoying their meals and take action to correct any problems - Maintain a friendly and warm demeanour at all times
The Worker duties includes: · Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback · Develops and implements policies and procedures to deal effectively with customer requirements and complaints; · co-ordinates and controls the work of those within shop; · discusses customer responses with other colleagues with a view to improving the product or service provided; · plans and co-ordinates the operations of help and advisory services to provide support for customers and users; Develop goals and report progress to the owners; Improving customer service experience, create engaged customers and facilitate organic growth; Taking ownership of customers issues and following problems through to resolution; Setting a clear mission and deploying strategies focused towards that mission; Keep accurate records and document customer service actions and discussions; Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment; Keep ahead of industry’s developments and apply best practices to areas of improvement; Control resources and utilise assets to achieve qualitative and quantitative targets; Maintain an orderly workflow according to priorities; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers Analyse statistics or other data to determine the level of customer service your organisation is providing; Produce written information for customers, often involving the use of computer packages and software; Write reports and analyse the customer service that organisation provides; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Finding ways to measure customer satisfaction and improve services.