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At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization. • Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly., • Enterprise Workplace Technology (EWT) - EWT supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. EWT will also support our internal technology needs by focusing on a better user experience., • Information Security (InfoSec) - InfoSec prevents, detects, responds, and mitigates cybersecurity risk, protecting EY and client data, and our information management systems. The Cyber & Investigative Services (CIS) Senior Cyber Incident Response Coordinator will exercise exemplary incident management techniques to coordinate incident response to cybersecurity events or incidents stemming from suspected threats on a global scale. Candidates for the role must have an exceptional comprehension of cybersecurity incident response plans and coordination of activities, establish and foster relationships on a global scale, and have superb verbal and written communication skills. Additionally, candidates must have a sense of diplomacy, ability to anticipate obstacles, and decision-making skills to handle the fast‑paced world of cybersecurity incident management. Advanced skills in cybersecurity incident response, incident management, chain-of-custody, forensics, cybersecurity event analysis, and hands‑on cybersecurity/digital‑forensics skills are required. • Coordinate response efforts to cybersecurity incidents caused by external threats that may involve nontraditional working hours, • Serve as a liaison and relationship manager to different businesses and interface with fellow team members and colleagues on other Information Security teams, as well as manage relationships with business partners, management, vendors, and external parties, • Establish, foster, and maintain relationships with General Counsel, Data Privacy/Protection, and Risk Management key contacts, • Drive and manage integration with other corporate incident management programs to ensure consistency and alignment with peer support teams within IT, • Lead process and documentation development and improvements by the Cyber & Investigative Services team, • Develop and document processes to ensure consistent and scalable response operations, and ensure continuous improvement to the firm’s global cybersecurity incident response plan, • Collaborate with Cyber Incident Response lead to review team performance and deficencies in order to identy areas for improvement, as well as institue programs for correction or enhancement, • Draft communications and ensure timely reports/updates to leadership for their own cases and the cases of those reporting to them during and after an event/incident, • Own and manage the team’s internal action playbooks and knowledgebase, • Must be willing to be on-call off hours in rotation with other team members (Required), • An very good comprehension of the incident response lifecycle in theory and practice, • The ability to coordinate complex, global cybersecurity incidents from the point of incident declaration through resolution, • Drive cybersecurity incident gap identification and post incident lesson’s learned efforts to resolution, • Have comprehensive knowledge in all domains of Information Security and associated technologies in the support of collaboration with partnering teams, eradication, and remediation efforts in support of cybersecurity incidents, and appropriate identification and assignment of gaps identified during response efforts, • Comfortable managing through ambiguity, making thoughtful and sound judgments during stressful environments, • Analyze findings in investigative matters, and develop fact-based reports, • Ability to identify and articulate opportunities for improvement while driving lessons learned activities, • Demonstrate integrity and judgment within a professional environment, • Inquisitive approach to analysis and peer review, • Application of emotional intelligence and calm under pressure, • Ability to appropriately balance work/personal priorities Education: Bachelor's or Master's Degree in Computer Science, Information Systems, Engineering, a related field, or equivalent experience. • 7+ years’ experience in at least two of the following roles:, • Security Operations Center (SOC) Analyst/Manager (3 years minimum), • Cybersecurity Incident Coordinator, • Cybersecurity Threat Intelligence, • Cybersecurity Detection Engineering, • Other relevant Cyber Defense functions, • Attack & Penetration Testing (Active Defense), • eDiscovery or related role performing forensic functions, • Deep understanding of security threats, vulnerabilities, and incident response, • Understanding of electronic investigation, forensic tools, and methodologies, including: log correlation and analysis, forensically handling electronic data, knowledge of the computer security investigative processes, malware identification and analysis, • Be familiar with a basic understanding of legalities surrounding electronic discovery and analysis, • Understanding of regulatory stipulations regarding security incidents, • Experience with SIEM technologies (i.e. Splunk, Sentinel), • Understanding of both Windows and Unix/Linux based operating systems Candidates must hold or be willing to pursue related professional certifications such as GCFE, GCFA, GCIH, CISA, CISM, CISSP, or CCIM • Demonstrated high level of integrity in a professional environment, • Ability and experienced in working independently, • Have a global mind‑set for working with different cultures and backgrounds, while fostering and building lasting relationships, • Knowledgeable in business industry standard security incident response process, procedures, and life‑cycle, • Excellent organizational skills and strong attention to detail, • Excellent teaming and management skills, • Excellent social, communication, and writing skills, • Excellent customer service skills required At EY, we'll develop you with future‑focused skills and equip you with world‑class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi‑disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability‑related adjustments or accommodations you may need. #J-18808-Ljbffr

Job Title: Community Fundraising Executive Location: Alresford (On site working required with some occasional home working as appropriate) Salary: £28,000 - £32,000 per annum plus benefits Job Type: Permanent, Full-Time. 37.5 hours per week, 5 days over 7. Some weekend, evening and holiday working will be required. The Watercress Line is now looking to recruit an experienced Community Fundraising Executive. In this role, you will be responsible for supporting the fundraising strategy with executive action and targeted communications. As our Community Fundraising Executive, you will be organised, patient, collaborative and have a passion for making a difference in an exciting and varied role. You will be working as part of a small paid team and a large, dedicated volunteer base. You will have an eye for detail and a flair for getting the best out of people. The Watercress Line works with different communities, each with their distinct motivations for giving. Locomotive, Railway, Local and Regional communities will be the focus of this role. Responsibilities of the Community Fundraising Executive: • On site and online fundraising asks creating and maintaining the solicitation of the public, • Manage website donation asks and appropriate web pages, • Promotion at Watercress Line and local events, coordinating the attendance at local and onsite events and the provision of suitable and relevant materials, • Recruit, train and support volunteers to attend events, • Coordinating the Membership team, including continuous training and recruitment and retention of the Membership Administration Team and volunteer administrators, • Coordinating fundraising communications - reviewing and monitoring all communications to ensure that the charity status of the organisation is constantly referenced, • Generate content and create posts for social media including LinkedIn feed, • Promote community fundraising events across all channels, • Managing the donor database, • Events management, • Reporting and budget management Required Competencies/Experience: • Solid experience in a fundraising role, • Some experience of being a volunteer, • Experience of managing small events, • Ability to communicate effectively to a broad range of people with an understanding of the different communications channels appropriate to different generations and types of people, • Creative writing skills, • An aptitude to motivate and manage teams of volunteers, • The ability to manage information, keeping detailed records and making connections across information sources, • Excellent prioritisation skills with the ability to meet deadlines Benefits: • Network Rail Staff Leisure Travel discount card after 1 years service., • Discounts for railway events, catering and retail, • Employee Assistance Programme for free personal, legal, emotional and financial advice and support. Holidays: 31 days including bank holiday allowance (or pro rata). We are a heritage steam railway operated by award-winning volunteers and supported by paid staff, bringing smiles to faces through the beautiful Hampshire countryside for 50 years. We are traditional but innovative; respectful but challenging; slow-moving but fast-paced; friendly, intergenerational, real world and hands-on. We deliver social value to our volunteers and visitors; economic value to our region; and cultural value to the nation in the preservation of memories and skills of the heritage steam and diesel. Candidates with the experience or relevant job titles of: Community Fundraising Executive, Fundraising Executive, Community Fundraiser, Community Fundraising Officer, Fundraising Officer, Fundraising Coordinator, Fundraising Manager, Fund Development Executive, Charity Fundraising Executive, Charity Fundraiser, Fundraising & Events Officer, may also be considered for this role. JBRP1_UKTJ

Workplace Experience Manager Liverpool City Centre | £27,000 - £32,000 | Full Time Are you passionate about creating exceptional workplace experiences? Our client is seeking a proactive and people-focused Workplace Experience Mana ger to become the driving force behind a modern, professional and engaging office environment. This is a fantastic opportunity to join a well-established organisation where you'll play a key role in shaping the day-to-day experience of colleagues, visitors and stakeholders whilst ensuring workplace operations run seamlessly. The Role Act as the first point of contact for visitors and colleagues Manage meeting rooms, office facilities and workplace resources Coordinate internal events, meetings and hospitality arrangements Build strong relationships with suppliers and service providers Support employee engagement initiatives and workplace communications Ensure the office environment remains welcoming, professional and efficient About You Previous experience in workplace experience, office management, hospitality or front-of-house roles Exceptional communication and customer service skills Highly organised with strong attention to detail Able to manage multiple priorities in a fast-paced environment Proactive, professional and solutions-focused What's On Offer Salary £27,000 - £32,000 Modern office environment Supportive and collaborative culture Opportunity to make a genuine impact on employee experience Excellent career development prospects If you thrive on creating outstanding experiences and take pride in delivering exceptional service, we'd love to hear from you. TPBN1_UKTJ

Are you passionate about creating meaningful social impact while driving significant fundraising growth? We're looking for an ambitious Community Engagement Manager (Fundraising) to join a growing community team and play a pivotal role in delivering an exciting fundraising strategy. This is an opportunity to shape the future of community engagement, charitable partnerships, and fundraising initiatives that make a real difference to people's lives. The Opportunity Reporting into the Community Manager, you will lead fundraising initiatives, develop strategic partnerships, and drive engagement across colleagues, customers, suppliers, and key stakeholders. You'll be responsible for identifying innovative ways to increase fundraising income while strengthening the organisation's social impact programmes. Key Responsibilities • Lead the development and execution of the fundraising strategy., • Drive fundraising income growth beyond £5m annually., • Identify and develop new fundraising opportunities, products, and partnerships., • Build compelling business cases to support future growth initiatives., • Influence senior stakeholders across Retail, Commercial, Marketing, and Communications., • Develop engaging fundraising campaigns for colleagues, customers, and suppliers., • Monitor performance, evaluate impact, and improve fundraising processes and reporting., • Build strong relationships across the charity, fundraising, and corporate responsibility sectors. What We're Looking For • Proven fundraising experience within the charity, non-profit, retail, or corporate social responsibility sector., • Track record of delivering successful 5 and 6-figure fundraising initiatives., • Experience managing community programmes or charitable partnerships., • Excellent stakeholder engagement and influencing skills., • Strong analytical, budget management, and reporting capabilities., • Highly organised with the ability to manage multiple projects., • Passionate about community impact, fundraising, and creating positive change. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ

Automation Manager Our client is a well-established and technically focused industrial automation company specialising in the design, development and delivery of bespoke automated machinery and control systems. We are looking for an experienced Automation Manager to lead the automation and controls function across a varied portfolio of industrial automation projects. This is a senior technical and leadership position, responsible for providing direction across PLC software, robotics, vision, motion control and machine automation. You will work closely with project, electrical and mechanical engineering teams, customers and suppliers to ensure projects are delivered safely, efficiently and to a high technical standard. The company's control platforms are predominantly Siemens and Allen-Bradley, with robotics from ABB, KUKA, FANUC and Yaskawa, and vision systems predominantly from Keyence and Wenglor. Key Responsibilities • Lead and manage the automation and controls engineering function across multiple projects., • Take technical ownership of automation software development and control system architecture., • Develop, review and maintain PLC software using Siemens and Allen-Bradley platforms., • Establish and maintain software standards, programming practices, reusable libraries and engineering procedures., • Provide technical leadership across PLC, HMI/SCADA, robotics, vision, motion control and industrial communications., • Support the integration of industrial robots including ABB, KUKA, FANUC and Yaskawa., • Oversee the integration and development of industrial vision systems, predominantly Keyence and Wenglor., • Provide technical leadership on advanced automation applications, including specialist robotic systems and bin-picking applications., • Ensure automation designs meet project specifications, customer requirements and relevant safety standards., • Produce and review functional specifications, software design documentation, test procedures and commissioning documentation., • Plan and oversee software testing, system integration, FAT, SAT and site commissioning activities., • Work closely with project managers, mechanical and electrical engineering teams to coordinate project delivery., • Liaise directly with customers and suppliers on technical matters, providing solutions and resolving issues throughout the project lifecycle., • Support engineers with complex technical problems and provide mentoring and development to the automation team., • Manage priorities, resources and engineering workloads to ensure projects are delivered on time and to the required standard., • Drive continuous improvement across automation engineering processes, software quality, documentation and project delivery., • Identify new technologies and opportunities to improve the company's automation capabilities.What Youll Bring, • Proven experience in a senior automation, controls or software engineering role within an industrial automation or machine-building environment., • Strong PLC programming experience, ideally across both Siemens and Allen-Bradley platforms., • Strong understanding of PLC programming principles, including Ladder Logic and Structured Text., • Experience with HMI/SCADA systems and industrial communication networks., • Strong practical understanding of machine control, sequencing, fault handling, diagnostics and commissioning., • Experience leading automation projects or providing technical leadership to a controls/automation team., • Industrial robotics experience would be highly advantageous, particularly with ABB, KUKA, FANUC or Yaskawa., • Experience with industrial vision systems, particularly Keyence and/or Wenglor, would be advantageous., • Experience with servo systems, motion control, drives and automated material handling., • Experience integrating multiple automation technologies into complete automated machines or production systems., • Exposure to specialist robotic applications such as bin picking would be advantageous., • Strong problem-solving skills and a methodical approach to engineering, testing and commissioning., • Ability to interpret electrical drawings and work effectively with mechanical and electrical engineering disciplines., • Excellent communication and leadership skills, with the ability to work effectively with engineers, project managers, customers and suppliers., • Strong technical documentation and software development practices., • Relevant engineering qualification such as HNC, HND, BEng or equivalent industry experience., • Full UK driving licence and willingness to travel to customer sites when required.Whats on Offer, • Competitive salary based on experience and technical capability., • The opportunity to lead the automation function within a growing and technically focused engineering business., • A varied project portfolio involving bespoke industrial automation, robotics and machine vision., • Exposure to leading automation technologies including Siemens, Allen-Bradley, ABB, KUKA, FANUC, Yaskawa, Keyence and Wenglor., • The opportunity to influence automation standards, engineering processes and future technology development., • Ongoing training and professional development., • Opportunities for career progression and increased technical and management responsibility., • A collaborative and technically driven engineering environment., • Company pension and holiday benefits., • Regular opportunities to work on challenging, bespoke automation projects for a range of industrial customers. JBRP1_UKTJ

Branch Manager position at TIS, a security and communications company known for quality, care, and reliability.

Work for a central government organisation in Liverpool as an Interim Internal Communications Manager. We need someone who can quickly step in to provide stability and deliver effective internal communications. Some of the Key Skills/experience we require are: Internal communications expertiseAbilit

We have a number of exciting positions available for Senior Residential Childcare Workers in the Liverpool area. You will work as part of a team providing quality residential childcare services for vulnerable children within a safe and secure environment. You will be working an average of 37.5 hours per week. In return you will receive a competitive salary of £26747 pa + £5400 Sleep in allowance pa. Senior Residential Childcare Workers are committed to providing the highest possible standards of support to vulnerable children and young people, working in an effective and cooperative manner in a united environment. You will be expected to lead shifts on a daily basis in the home supporting residential care workers alongside yourself to meet the direct needs of the children. You will be assisting with daily routine, as well as encouraging engagement in education and participation in daily activities. You will be strong, outgoing and genuine, with a desire to improve the lives of young people. You will be skilled in developing positive relationships while maintaining professional boundaries and remaining accepting and respectful. You will be expected to complete daily records for the children and ensure staff on shift complete there daily records, you will review daily records to ensure these are completed to the high level we expect at New Start and be fully involved with the leadership team to drive up standards within the home. In return we offer: • 2 on 4 off pattern, • £32,147.00 per annum, • 225 – 285 Hours Annual Leave Per Year, • Learning & Development Opportunities up to and including Diploma Level 5 in Leadership and Management • Company Pension Scheme, • Company Employee Assistance Programme & Medicash Responsibilities as our Senior Residential Childcare Worker: • Assist young people to deal positively with emotional and behavioural difficulties., • Develop the young people’s self-esteem and possess the ability to positively influence their life in a residential setting., • Ensure that all young people are encouraged to reach towards their full potential and to be sensitive and caring towards their needs., • Ensure that the wishes and feelings of the children are taken into account in matters and decisions relating to their daily care, appropriate to age and understanding., • Respect and promote the needs of each child arising from their racial, cultural, or religious background., • Be alert to the signs of distress or abuse, and in liaison with other professionals ensure that the young people are monitored and protected., • Safeguard and promote the welfare of children and young people., • Participate in the planning, preparation and delivery of activities for young people in the home and wider community., • Take charge of services under your remit in the sustained absence of a Registered Manager and take responsibility of its day-to-day activities., • Ensure that any known concerns about safeguarding young people within the home are reported to the Registered Manager or Deputy Manager immediately and take shared responsibility for seeking solutions., • Maintain communications with staff over all aspects of children and young people’s care, progress and behaviour and maintain appropriate records., • Communicate effectively with other staff, and actively participate in all staff meetings. What we’re looking for in our Senior Residential Childcare Worker: • NVQ Level 3 or above in Children and Young People, although not essential., • Demonstrable experience working within residential childcare., • Driving Licence, business insurance and own vehicle., • Experience of Ofsted and the inspection process., • Relevant experience / good understanding of the Children’s Homes Regulations 2005., • Knowledge and understanding of Safeguarding procedures and legislation within a residential children’s home., • Knowledge and understanding of relevant legislation (i.e. Care Standards Act 2000 and Children’s Homes Regulations)., • Working knowledge of barriers children and young people face and how to support them to overcome such barriers in a residential setting., • Knowledge of child development and to provide the correct level of support to each individual child based on their needs., • Excellent written and verbal communication skills, with the ability to consistently record relevant support for young people., • Excellent knowledge, understanding and application of Microsoft Office including, Excel and Word., • Portable DBS would be desirable. This post is subject to enhanced DBS criminal record disclosure

Salary: £43,250 – £48,055 (London) or £40,222 – £44,691 (Belfast) Location: London or Belfast (hybrid, minimum one day per week in the office) Working pattern: Full time, 35 hours per week, 12-month fixed term contract About Concern Concern is a non-profit humanitarian organisation, founded in 1968, working to reduce suffering and end extreme poverty in the world's poorest countries. We deliver life-saving and life-changing work, from emergency response to health, nutrition, livelihoods and education programmes, and we go to the hardest-to-reach places so that no one is left behind. We have more than 3,500 staff from 50 countries. Our vision is a world where no one lives in poverty, fear or oppression, and where everyone is treated with dignity and respect. Our mission is to permanently transform the lives of people living in extreme poverty by tackling its root causes and building resilience. The role You'll lead the development and delivery of Concern Worldwide UK's strategy to keep and grow income from individual cash supporters and Alternative Gifts buyers, through a programme of fundraising appeals and supporter communications. You'll report to the Supporter Development & Legacies Manager and manage two Direct Marketing Executives. The role is mainly remote. You'll be in the office at least one day a week, attend all in-office staff days, and go to face-to-face meetings with external stakeholders. What you'll be doing Delivering strategic projects within KPI targets that feed into the Public Fundraising and Engagement annual operational plan Analysing campaign results, spotting trends and making recommendations on marketing direction Line managing two Direct Marketing Executives, including training, coaching, delegation, performance monitoring and appraisals Managing campaigns from start to finish: agency briefs, materials, data selections, copy, approvals, proofing, Donor Care briefings, analysis, reporting, costs and invoices Growing the lifetime value of one-off cash donors through direct mail, email and online marketing Working with the Supporter Development Manager to manage and improve the Alternative Gifts range, fulfilment and product strategy, alongside the Acquisition and Innovation teams Monitoring budgets and helping to set future income and expenditure targets Working with the Analysis, Campaign Planning and Insight team to review campaigns and use insight to increase income Developing donor selection and prompting strategies so supporters receive the next best action Coordinating campaigns by theme, creative or audience to increase impact Working with the Major Donors team to build a mid-value programme and move high-value cash supporters into the Major Donor programme Leading the warm emergency strategy within the Emergency Fundraising Strategy, which can raise an extra £500k to £1m a year Keeping up to date with direct marketing legislation, best practice and regulatory requirements Travelling overseas and in-country when needed, and taking part in sector consortia What you'll bring Essential: Experience of carrying out complex procedures Strong analytical and numerical skills, including managing financial and budget reports Experience of supporter development fundraising, including cash appeals, newsletters and email marketing Experience of using a fundraising database to analyse direct marketing campaigns and giving trends Experience of working with external suppliers to deliver direct marketing campaigns Strong planning and project management skills The ability to work on your own initiative Excellent communication, interpersonal and negotiation skills Excellent writing skills, including writing and commenting on fundraising copy Strong organisation skills and experience of managing a varied workload Excellent attention to detail A good understanding of donor care and customer service Desirable: Line management experience Experience of managing a trading or value exchange product Experience of working with overseas teams New product and proposition development, ideally in fundraising Experience of marketing across different regions Knowledge of data protection legislation relating to direct marketing Additional information This is a 12-month fixed term contract. New starters join at the bottom of the pay band. The successful candidate will need to complete a criminal records self-declaration form and a Basic DBS or AccessNI check. Having a criminal record will not necessarily stop you working with Concern. This depends on the role and the circumstances of any offence. Concern has a Code of Conduct supported by three policies: the Programme Participant Protection Policy, the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. Everyone offered a role will be asked to sign these as part of their contract, and roles may be subject to vetting checks. Concern handles all applicant personal data in line with data protection legislation. You may have experience of the following: Senior Individual Giving Executive, Senior Supporter Development Executive, Individual Giving Manager, Direct Marketing Manager, Senior Fundraising Executive, Cash Appeals Manager, Supporter Care and Development Officer, Regular and Cash Giving Manager, Direct Response Fundraising Manager, Supporter Journey Manager REF- (Apply online only)

Payroll transformation project manager Liverpool £200 - £250 per day Main Responsibilities Lead the project management of the Payroll Transformation Programme, ensuring all activity is planned, tracked and delivered in line with agreed objectives, milestones and governance arrangements. Lead project governance, planning, reporting, risk management and stakeholder engagement across multiple workstreams, providing reporting updates for the Group HR Director and relevant steering groups. Lead and coordinate project activity to support the transition of approximately 450 employees from weekly to monthly pay. Lead the project management of the review, enhancement, testing and roll out of the Time and Attendance system. Coordinate multiple workstreams, dependencies and stakeholder inputs to support delivery of the transformation programme. Identify risks, issues and barriers to delivery, escalating appropriately and recommending practical solutions. Work collaboratively across Payroll, HR, Finance, IT, Learning and Development, Operations and employee representative groups to ensure business readiness and effective implementation. Build trusted and constructive relationships with Trade Union representatives at national, regional and local level. Organise and support consultation and engagement with affected employee groups and Trade Unions, ensuring communications are clear, timely, consistent and inclusive. Prepare consultation and supporting materials. Work with Group locations as required to support consultation, briefings, workshops, training and implementation activity. 52205TH INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position

As Interim Marketing & Communications Manager, you will lead a multi-channel marketing and communications function, driving digital performance, brand visibility and audience engagement across the organisation. You will provide leadership to the marketing team while delivering data-led campaigns, enhancing digital channels and supporting organisational growth objectives. Client Details Our client is a highly regarded not-for-profit organisation based in Liverpool with a strong reputation for excellence, innovation and creativity. Recognised within its sector and entering an exciting period of development, it offers the opportunity to make a visible impact within a collaborative and ambitious environment. Description Lead the delivery of integrated marketing, communications and digital campaigns that support organisational growth and recruitment objectives. Provide day-to-day leadership, management and development of the marketing team, ensuring the successful delivery of projects and campaigns. Develop and implement a digital marketing strategy focused on improving engagement, conversion and overall performance. Oversee website development, user experience, content optimisation, SEO and digital best practice. Lead the implementation, optimisation and effective use of CRM systems, ensuring data, automation and reporting support strategic decision-making. Use analytics, insights and performance data to evaluate campaigns, identify opportunities and drive continuous improvement. Manage external agencies, suppliers and creative partners to deliver high-quality marketing activity and value for money. Act as a guardian of the organisation's brand, ensuring consistent messaging, visual identity and communications across all channels.Profile A successful Interim Marketing and Communication Manager should have: Proven experience leading marketing and communications functions, with responsibility for delivering successful campaigns and organisational objectives. Strong people management skills with experience developing, motivating and leading high-performing teams. Demonstrable expertise in digital marketing, including website optimisation, SEO, content strategy and campaign delivery. Experience implementing and optimising CRM platforms to improve engagement, conversion and reporting outcomes. Strong analytical mindset with the ability to use data, insights and reporting tools to inform decisions and improve performance. Excellent stakeholder management and communication skills, with the ability to build effective relationships across an organisation. Hands-on and proactive leader who can balance strategic planning with operational delivery in a fast-paced environment.Job Offer Opportunity to manage and develop an established in-house marketing team. Drive strategy while remaining hands-on and influential. Make an immediate impact within a values-led organisation. £35,000 - £45,000 per annum or equivalent daily rateIf you're interested in this role, apply now

Job Title: Household Customer Service Representative Location: Liverpool / Hybrid Salary: £26,938 - £28,609 per annum plus up to £2,000 performance-related bonus Job Type: Permanent, Full Time Working Hours: Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work-life balance meets flexibility with three rotating shift patterns Early Shift: 08:30am - 17:00pm Mid Shift: 9:00am - 17:30pm Late Shift: 10:00am - 18:30pmAbout the role An Exciting Opportunity to Kickstart Your Career in Insurance! Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job - it's your chance to build a career, develop your skills, and be part of a high-energy, supportive environment that celebrates success. We're looking for a Customer Service Representative to join our thriving inbound contact centre, specializing in insurance - and we want YOU to be part of our journey! What you will be doing: Respond to all enquiries from customer and colleagues through all lines of communication. Provide high quality Customer Service and give the Customer a Positive helpful experience. As a brand ambassador always conduct yourself and communications in a courteous and helpful manner and ensure that all information required by either the customer or the colleague is obtained and communicated correctly and efficiently. Give suitable information to customers and assist with any queries relating to their insurance needs and policy cover. Build Report and trust with the Customer, resolving queries in a fast and efficient manner. Have multiple conversations with different Customers on webchat without compromising the quality of chats. Maintain an accurate record of the assessment of the customers awareness of risk and insurance as well as their circumstances and objectives. Using the system(s) you are provided, determine which insurer or scheme will provide the most competitive and suitable product for the query, and ensure that the best premium and policy cover and terms are obtained for the customer. Ensure that you look to resolve any customer dissatisfaction at first point of contact. Discuss any additional covers available to the customer to ensure that all their insurance requirements are satisfied. Demonstrate flexibility, empathy, consideration and respect when dealing with customers, team members and external organisations. Ensure that you are always working to agreed service levels. Be empathetic to Customer problems and find suitable solutions. Liaise with the relevant company departments or external insurance organisations to ensure that customers' needs, and requirements are always met by the company. Assist your Management Team with the day to day running of the department and any requests they may have. Complete all Key Learning and any additional training as requested by the Business. To bring to the attention of management any training or procedural issues needing to be addressed on either a personal or Company level, including suggestions for improvements on existing processes and procedures. Assist other team members as and when required. To report any act of a criminal, dangerous or deliberately negligent nature by another member of staff to your supervisor at the earliest opportunity. To behave in a responsible manner in the office always. Resolve Customer Complaints in a professional manner whilst demonstrating treating the customer fairly. Ensuring all details on NB applications are honest and accurate Performing checks on applicants' details to confirm accuracy Updating details and advising customers to any change in the price of their premium Assisting clients in providing vital information Promoting bespoke packages relating to the client's needs Assisting and learning underwritingWhat we're looking for: A Positive "can do" attitude. Excellent verbal and written communication skills. Great listening skills. High level of accuracy and attention to detail. Good problem solver. Ability to work in a fast paced environment. Ability to multi-task and manage time effectively. Be able to demonstrate patience and empathy. Excellent customer service skills, incorporating a confident and pleasant telephone manner.Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. A Few Things to Know Before You Apply: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered

Are you looking for a rewarding career in Children Services? We have a number of exciting positions available for Residential Childcare Workers in the Liverpool area. You will work as part of a team providing quality residential childcare services for vulnerable children within a safe and secure environment. You will be working an average of 37.5 hours per week. In return you will receive a competitive salary of £25350 pa + £5400 Sleep in allowance pa. Residential Childcare Workers are committed to providing the highest possible standards of support to vulnerable children and young people, working in an effective and cooperative manner in a united environment. You will be assisting with daily routine, as well as encouraging engagement in education and participation in daily activities. You will be strong, outgoing and genuine, with a desire to improve the lives of young people. You will be skilled in developing positive relationships while maintaining professional boundaries and remaining accepting and respectful. In return we offer: • 2 on 4 off pattern, • £30750 per annum, • 225 – 285 Hours Annual Leave Per Year, • Learning & Development Opportunities up to and including Diploma Level 5 in Leadership and Management, • Company Pension Scheme, • Company Employee Assistance Programme & Medicash Responsibilities as our Residential Childcare Worker: • Assist young people to deal positively with emotional and behavioural difficulties., • Develop the young people’s self-esteem and possess the ability to positively influence their life in a residential setting., • Ensure that all young people are encouraged to reach towards their full potential and to be sensitive and caring towards their needs., • Ensure that the wishes and feelings of the children are taken into account in matters and decisions relating to their daily care, appropriate to age and understanding., • Respect and promote the needs of each child arising from their racial, cultural, or religious background., • Be alert to the signs of distress or abuse, and in liaison with other professionals ensure that the young people are monitored and protected., • Safeguard and promote the welfare of children and young people., • Participate in the planning, preparation and delivery of activities for young people in the home and wider community., • Take charge of services under your remit in the sustained absence of a Registered Manager and take responsibility of its day-to-day activities., • Ensure that any known concerns about safeguarding young people within the home are reported to the Registered Manager or Deputy Manager immediately and take shared responsibility for seeking solutions., • Maintain communications with staff over all aspects of children and young people’s care, progress and behaviour and maintain appropriate records., • Communicate effectively with other staff, and actively participate in all staff meetings. What we’re looking for in our Residential Childcare Worker: • NVQ Level 3 or above in Children and Young People, although not essential., • Demonstrable experience working within residential childcare., • Driving Licence, business insurance and own vehicle., • Experience of Ofsted and the inspection process., • Relevant experience / good understanding of the Children’s Homes Regulations 2005., • Knowledge and understanding of Safeguarding procedures and legislation within a residential children’s home., • Knowledge and understanding of relevant legislation (i.e. Care Standards Act 2000 and Children’s Homes Regulations)., • Working knowledge of barriers children and young people face and how to support them to overcome such barriers in a residential setting., • Knowledge of child development and to provide the correct level of support to each individual child based on their needs., • Excellent written and verbal communication skills, with the ability to consistently record relevant support for young people., • Excellent knowledge, understanding and application of Microsoft Office including, Excel and Word., • Portable DBS would be desirable. This post is subject to enhanced DBS criminal record disclosure

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