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Job Description Field Service Manager Jobs in Liverpool at Stannah - Join Our Team! Stannah is a proud leader in the global lift market, focused on the future and committed to keeping our products at the forefront of safety and innovation. We continue to evolve to meet the changing demands of the world around us. As Field Service Manager, you’ll lead the delivery of the Branch Business Plan—overseeing PPM performance, LOLER defect management, call‑out responsiveness, first‑time fix rates and overall margin contribution. You’ll champion our company values and ensure our service delivery consistently reflects our commitment to quality and operational excellence. You’ll manage and support our Field workforce and subcontractors, with Health and Safety, people development, customer satisfaction, operational efficiency and risk management at the core of your approach. Strong communication skills are essential, as you’ll work closely with colleagues across all levels of the organisation and convey complex technical information clearly and confidently. This is a great opportunity for an experienced Engineer ready to step into a management role or an experienced manger to inspire a team to deliver exceptional service aligned with our values and safety standards. The successful candidate will be based at our Warrington Service Branch, with travel across the North West expected, so a full UK driving licence is essential. Working hours: Monday-Thursday 08.00-16.45 and Friday 08.00-15:45 Field Service Manager Job Responsibilities: • Efficiently plan Engineers workloads, • Manage absence, performance, and appraisals for the team., • Ensure compliance with all Health and Safety procedures. Conduct risk assessments and method statements, • Carry out regular site monitoring, • Maintain relationships with customers, addressing any queries and complaints, • Maintain credit control logs and CRM Please see here for full Job Description: _ Qualifications Field Service Manager Job Requirements: • Previous experience working within the lift industry or similar service industry with transferable skills is essential, • Relevant technical or management qualifications would be desirable, • NVQ Level 3 Lift Engineering Additional Information If you’re an experienced Engineer with a solid technical background and are looking for a new challenge, we’d love to hear from you! This Lift Manager job would be suitable for someone who has previously worked as a Field Service Manager, Lift Service Manager, Lift Repair Manager, Lift Service Supervisor or similar Benefits Include: • Market Aligned Salary, paid on a monthly basis, • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits, • 25 days holiday, plus bank holidays, • Holiday scheme to buy extra days’ annual leave, • Pension Scheme. Matched contribution/salary sacrifice, • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more, • Life Assurance Scheme, • Long Service award scheme, with holiday benefit, • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more, • Employee Assistance Programme. A workplace initiative to support and enhance well-being, • Enhanced maternity and paternity provision, • Car allowance #LDS Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic. Category:Installation & Maintenance, Keywords:Field Service Manager, Location:Liverpool, ENG-L13 9AU

Date Posted:2026-03-26Country:United KingdomLocation:Otis Liverpool, Unit 1E & H, Wavertree Technology Park, Wavertree Boulevard South Liverpool, L7 9PF, UK.Site Manager - Lifts background is essentialSellafield - Carlisle Competitive Salary + Excellent BenefitsThe RoleOtis is currently recruiting for a Site Manager to manage day-to-day site operations of NE/Mod repairs and servicing Sellafield, strong background in lift MOD/Repair preferable. lead site meetings, update programmes, follow on site processes.Manage 2x office staff, 1 x FM and 10 engineersAs a Site Manager, you will:Ensure the 3 key absolutes of Safety, Ethics and Financial Control are maintained at all times. Ensure RAMS (Risk Assessment Method Statements) are in place, organize tooling, logistics and conduct required Co.Safety and process checks, inspections and safety briefings Ensure flow of materials to deliver project Off-hire Tooling at correct time and plan commissioning and Interfaces Control site resources, manage, coach and record and log site entries for attendanceRequired skills & experience:Strong knowledge of the lift industry, likely from a lift engineering backgroundExperience in managing engineers onsite Be IT literate - familiar with MS office applicationsBe organised and able to maintain under fluctuating demands and pressures. Be results driven and communicate effectively with colleagues and stakeholders. Good planning, problem solving and communication skills An understanding of the importance of delivering excellent customer serviceWhat can we offer you?Strong Remuneration PackageBonus schemeCompany VehicleAccommodation AllowancesA real commitment to career progression with access to funded study schemesA culture which encourages innovative ideas and appreciates our talent is the key to our successIf you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here .TPBN1_UKTJ

The Building Operations Manager will oversee operational building management, facilities and tenant operations whilst maintaining strong relationships with all stakeholders. This role, based in Liverpool area, will involve covering a portfolio of properties across the area, requiring an organised and proactive individual to ensure smooth and efficient service delivery. Client Details The hiring organisation is a respected entity within the healthcare sector in the Liverpool area, focused on providing comprehensive property and facilities management solutions. They are committed to supporting community well-being through their services. Description The Building Operations Manager will: Act as the primary liaison for tenants, fostering positive relationships and resolving queries. Manage the day-to-day management of the buildings and facilities effectively. Coordinate tenant meetings, variation requests, and new work approvals. Manage room bookings and maximise space utilisation. Support compliance processes, health & safety, and fire risk assessments. Maintain accurate site documentation, contact lists, and security records. Promote available space and facilitate site visits for prospective tenants. Encourage community engagement and health campaigns within sites.Profile A successful Building Operations Manager should have: A proactive, organised professional approach with strong relationship-building skills. A passion for delivering excellent service. Minimum 2 year's experience in operational building management. Strong communication and stakeholder engagement skills. Experience in financial management and budget monitoring. Ability to work independently and prioritise under pressure. Proficient in Microsoft Word and Excel. A background in building, property or facilities management in the real estate and property sector. Health & Safety training (IOSH/NEBOSH) - desirable IWFM qualification - desirableJob Offer The role of Building Operations Manager benefits from: Competitive salary ranging from £38,000 to £42,000 per annum. 25 days holiday per year (excluding bank holidays). Generous Pension Scheme. Health Cash Plan. Group Income Protection (subject to T&C's). Employee Assistance Programme. Continuous Training for Personal & Professional Development. Blue Light Discount.If you are passionate about building services, facilities management and relationship building, this role in the Liverpool area could be the perfect fit for you. Apply now to take the next step in your career as a Building Operations Manager

Role: Qualified Independent Domestic Violence Advocate Location: Merseyside Type: Permanent Salary: £31,000 - £32,000 per annum Our client, a specialist domestic abuse charity, is seeking an IDVA to support survivors at high risk of harm from intimate partners, ex-partners, or family members. The role focuses on ensuring their safety and that of their children. Synopsis of duties: To provide practical and emotional support to women, applying the principles of effective casework when supporting survivors of domestic violence and other forms of violence and abuse at the highest risk and their children and to advocate for survivors to ensure their needs are met To establish the risks to and the needs of survivors of domestic violence and other forms of violence and abuse, identifying and prioritising those at the highest risk. To develop and deliver individual support and risk management plans to address the risk of harm to survivors of domestic violence and other forms of violence and abuse and their children, working directly with all key agency partners to ensure that their plans are coordinated through the MARAC. To advocate, both verbally and in writing, in a range of settings including in civil and criminal proceedings and with criminal justice professionals work in partnership with other agencies, including participation at the MARAC, and to contribute to the design of interventions and the design of plans which protect survivors and their children whilst maintaining an independent role on behalf of the survivors, keeping their safety central to the plans. To be an ambassador, working in partnership with other agencies to ensure an effective, coordinated community response to survivors of domestic violence and other forms of violence and abuse and their children To ensure that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of the advocacy coordinator, or if unavailable another manager To recognise, respect and address the needs of service-users who face barriers when seeking help to access the advocacy service, including those from different ethnic and cultural backgrounds, LGBT communities, disabled people and other hard to reach groups. To support the empowerment of survivors, assisting them to recognise the dynamics of domestic abuse present in their own situation, and to help them regain control of their lives. To carry out periodic and regular case reviews in liaison with the line manager, to review ongoing risk and needs, using the outcomes to inform action planning. To report any problems/difficulties/complaints to the line manager and participate in follow up investigations as required. To maintain confidentiality and to ensure that professional boundaries are observed when working with clients, staff and external bodies and to work within Code of Conduct. Essential Requirements: Qualified IDVA Worked with vulnerable adults and children, including those with complex needs. Keeping written/electronic records and evaluations.Supporting Futures Consulting acts as both an employer and an agency

This is a highly visible and varied role where you'll act as the key point of contact for tenants, stakeholders, service providers, and community partners. You'll oversee the day-to-day operational management of a portfolio of healthcare properties while championing excellent customer service, regulatory compliance, sustainability initiatives, and community engagement. Client Details We're partnering with a highly respected organisation responsible for managing a portfolio of healthcare and community-focused properties across the UK. They are seeking an Operations & Relationship Manager to play a pivotal role in ensuring their buildings remain safe, compliant, welcoming, and at the heart of the communities they serve Description Manage the operational performance of a portfolio of healthcare and community facilities. Conduct building inspections, health and safety reviews, audits, and compliance checks. Monitor hard and soft FM service delivery and drive continuous improvement. Lead tenant engagement activities and act as the first point of contact for building users. Organise and facilitate stakeholder meetings, inductions, and communication programmes. Support fire safety, water hygiene, PAT testing, and wider compliance obligations. Coordinate minor works, contractor activities, and operational project support. Drive customer satisfaction initiatives and manage feedback, complaints, and service improvements. Support sustainability programmes and environmental initiatives. Work with local groups and stakeholders to maximise community use and social value across the portfolio.Profile Experience within Facilities Management, Estates Management, Property Management, Building Management, or a similar operational environment. Strong customer service and stakeholder management skills. Knowledge of health and safety and property compliance requirements. Experience managing relationships with tenants, customers, contractors, or service providers. Excellent organisational and communication skills. A proactive, solutions-focused approach with the ability to manage multiple priorities. Confidence presenting information and leading meetings with stakeholders. Strong IT and administrative skills, including Microsoft Office and digital systems.Job Offer Join an organisation delivering essential infrastructure that supports local healthcare services. Enjoy a broad role with a mix of operational management, compliance, stakeholder engagement, and community-focused initiatives. Work within a collaborative and values-driven environment. Contribute to sustainability and social value programmes that make a real impact. Benefit from regional responsibility with exposure to a diverse property portfolio. Be part of an organisation committed to professional development and continuous improvement. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best

Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you.As proud bakers and chocolatiers and custodians of iconic global brands, we don’t compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits.To succeed at pladis you need to be purpose-led, resilient and positive to succeed here because we expect pace and agility, we insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impactClick “Apply” to get started.Our storyFamily and ideas have always been our ingredients. Our founding families believed biscuits and chocolates could bring moments of happiness to the world. Their ideas have stood the test of time. Their spirit continues to inspire our future. It’s in the care and the craft we bake into biscuits and chocolates that have been loved for generations. And it’s in the fresh ideas, the new twists, flavours and textures we add to old and new favourites.Our 16,000 colleagues across our global network of bakers, distribution sites and offices each with their own unique, diverse experience.To bring happiness with every bite.If you’re a part of the pladis team, you know what it means to bring it. Whether it’s or resilience, team spirit or go-getting attitude. Our courage and compassion. Our ownership. Our whole selves. We Bring it. Day in, day out. Inspired by youOur founders didn’t follow rules and recipes, they created them. We’re looking for fresh thinkers to help us create the next chapter for pladis.pladis succeeds because of people like you. People who wake up in the morning excited to get to work. Who believe in themselves and their potential. Who want to grow as part of a global community of like-minded colleagues! Because growth is our oxygen and our fuel. And it’s our deep and abiding belief that growth comes from working together, helping each other out, always passionate about our purpose to bring happiness with every bite.Our PurposeBring happiness with every bite!It’s a purpose that every one of our colleagues, all around the world believes in. And while we’re all unique, we also share the same values.Each of our values is important on its own. In combination they’re incredibly powerful. Our values have deep personal meaning to us. They’re part of who we are and what we stand for as an employer. Living our pladis values is a key part of success, look out for questions in your interview that link to these key pladis values. What will this role achieve? A pivotal role reporting into the site Factory General Manager, and forming part of the site Leadership Team, ensuring customer demand and supply are kept in balance in the short, medium and long term whilst also ensuring seamless management of inbound and outbound to and from site.The role is multi-faceted, and you will provide strategic leadership to the site as well as manage both analytically and operationally.What will be your key deliverables? Leadership of warehouse:Lead departmental safety improvement plan through area ownership, accountability and behavioural change programmeAct as a role model to always ensure the site H&S policy is implemented and followed and to encourage the importance of being mindful to potential hazards and ensuring a behavioural safety culture is developed and sustained on site.Accountable for delivering departmental quality improvement plan achieving good housekeeping standards and audit (including retailer) programmeAccountable for mentoring, developing and leading team members to deliver continuously improving operating performanceManage the design and delivery of Manufacturing Prime, Overhead and Operational budgetsResponsible for developing and delivering area productivity programme, offsetting inflation and achieving a departmental cost reductionResponsible for ensuring that standard methodology is shared between pladis sites and implemented on own siteFacilitate the creation of a dynamic performance orientated culture with aligned and motivated people, ensuring that recognition and financial rewards are clearly linked to measurable performance at all levelsBuild a performance climate where people expect to be held accountable for delivery of their commitmentsResponsible for the motivation of your team, for leading, mentoring and performance management, to ensure skill and proficiency levels are maintainedEnsure that all manufacturing metrics are well defined, understood by all and achievedLeadership of planning / MRP team:Delivery of strategic labour plans whilst always responding to a fluctuating customer demand, ensuring optimal labour cost performance (Prime Cost Variance - PCV)Key interface between site and central S&OP function, ensuring production plans can be operationalized and CTP achievedStrive for the perfect balance between labour costs and meeting our demand forecast to achieve great customer service (ISL).Working closely with the central S&OP team to produce the Constrained Production Plan which should be communicated effectively.Overall responsibility for planning inbound & outbound materials activity and the management thereof.Build a performance climate where people expect to be held accountable for delivery of their commitmentsResponsible for the motivation of your team, for leading, mentoring and performance management, to ensure skill and proficiency levels are maintainedEnsure that all manufacturing metrics are well defined, understood by all and achievedKey part of the ALT (Aintree Leadership Team):Critical role supporting the site FGM with Management Information coordinating the site operational scorecardAssuming leadership of key site wide activities as deemed vital, ie that may be broader than own function and involve leading other members of the site leadership team ensuring teamwork, leadership and influenceWhat do you need for this role? EssentialManufacturing and warehousing experienceLeading a team in a change environmentExperience of working in a unionised environmentExperience of working in a cross functional teamExperience of performance management of a large teamStrong communicatorThe ability to deliver multiple projects on time and in fullIn-depth OU and OE understanding and demonstrable improvement of lossesDesirableExperience of operating in a FMCG organisationProject Management skillsSpecific experience of handling continuous improvement processesPrevious budget management experienceExcellence plan implementationIOSH Managing SafelyFood Safety Level 3Degree qualifiedOur Values Purpose led – We’re energised and guided by our purpose to bring happiness with every biteAgile – We’re ever evolving, we never stand still, always improving for our customers and our consumersPositive – We’re highly motivated optimistic, courageous, and we inspire each other to be betterResilient - We’re persistent in the face of setbacks, quick to adapt, learn and move forwardCollaborative – We gain strength from operating as one pladis, winning and succeeding together.Best mix of ingredients pladis is an equal opportunities employer, like every great recipe we’re a thoughtful mix. A happy and inclusive place to work that’s as diverse as our consumers and the communities we support, live and work in, all around the world. Where every voice is heard, and difference is celebrated. Where fresh perspectives and new ideas help us grow and thrive.pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.We operate a strict Preferred Supplier List. If you are a recruitment agency and wish to submit candidate to be considered for this vacancy, you must have agreed to, and signed, our terms of business.We will not accept CVs from any other sources other than those currently on our PSL. We will not pay a fee for any candidate that has not been represented by a provider on our PSL.SummaryLocation: AintreeType: Full time

This job is with Munich Re, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Location: Remote - Nationwide travel Reporting to: Head of Technical Learning & Development Why Join HSB? We don't just inspect-we protect. At HSB, you'll join a team with a clear purpose, strong values, and a supportive culture where your expertise is respected and your contributions matter. From flexible working to wellbeing support, we invest in you so you can bring your best self to work-every day. Apply today and become part of a company that doesn't just engineer safety-but inspires trust. This role falls under MD Insurance. Why Join MD Insurance? Working within MD Insurance, part of the Munich Re family, you'll play an important role in developing the next generation of technical talent across our business. We don't just develop technical expertise-we build careers. As our Graduate and Apprenticeship Manager, you'll help shape the programmes, development pathways and professional opportunities that enable graduates, apprentices and early-career colleagues to build the skills and confidence they need to succeed. You'll join a collaborative environment where learning, technical excellence and professional development are highly valued. With the opportunity to influence programmes across the business, this is a role where your ideas, coaching skills and passion for developing people can make a lasting difference. What You'll Be Doing Working closely with the Head of Technical Learning & Development, you'll be responsible for the design, delivery and continuous improvement of graduate, apprentice and early-career development programmes. You'll: Support the recruitment, onboarding, training and progression of graduates, apprentices and early-career talent. Develop structured learning pathways aligned with business and technical competency requirements. Coach and mentor colleagues throughout their development. Work with managers and technical specialists to support future capability requirements. Support professional membership and Registered Building Inspector development. Monitor learner progress and programme effectiveness, identifying opportunities for continuous improvement. What You Bring A confident and credible communication style, with the ability to engage at all levels of the organisation. Strong coaching and mentoring capability. A proactive approach and the ability to work independently using your own initiative. Excellent organisational skills with a strong focus on results. The ability to balance multiple priorities while meeting deadlines. A flexible and adaptable approach. A passion for learning, development and professional excellence. What We Offer 25 days annual leave (with the ability to purchase more), plus 2 wellbeing days and volunteer days. Annual profit share bonus. Free private medical and dental insurance, with the option to upgrade. Pension - up to 10% employer contribution. Access to health and wellbeing programmes, employee assistance programmes and occupational health support. Mobile phone and tablet devices provided for work where appropriate. Cycle to work scheme and access to discounts through various retailers with Reward Gateway. Enhanced maternity, paternity and adoption leave. Reimbursement for professional fees. Diversity, Equity & Inclusion At HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.

ROLE : Children's Contact Centre Deputy Manager LOCATION : Sefton RESPONSIBLE TO : Contact Centre Manager Manager Salary : £27,982.50 Working hours : 39.5 hours per week Working days : Tues-Fri 10:00am-18:00m - Saturday 09:00m-17:00pm This is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance. Please note we will only accept candidates with the following qualifications: NVQ Level 3 Heath and Social Care Social Work Early Years Care and Education BTEC Level 3 Heath and Social Care Children and young Peoples Workforce Apprenticeship Level 3 Childrens Care, Learning and Development CACHE Level 3 Children and Young Peoples workforce Specialist support for Teaching and Learning in schools Teaching Assisant Pearson Edexcel Level 3 Heath and Social care Degrees (BA, MSC) Chilhood and Youth Studies Social Work Social Care Social Studies Social Work and Welfare Studies Family Wellbeing Psychology Counselling Social Care and Criminology Social Welfare and Community Education Early Years Education Education and Professional Studies Working with Children and Families PGE Main Objectives: The Deputy Manager supports the Centre Manager in the day-to-day management of the Family Time and Family Support services offered by the organisation, ensuring the safe, child-focused delivery of services. A key part of the role is the coordination and set-up of referrals, including meeting with parents, social workers and any other professionals involved to establish clear expectations, assess risk, and agree service arrangements. The Deputy Manager also plays a central role in reviewing cases where concerns arise, holding review meetings with parents and professionals as required, and ensuring appropriate safeguarding actions are taken. The role combines operational oversight, safeguarding support, staff supervision, and quality assurance, and provides cover for the Centre Manager when required. Key Responsibilities: General Proactively take ownership in developing own knowledge to understand the context of the work of the company and associated risks, challenges and priorities Maintain at all times strict confidentiality of information relating to any sensitive information Communicate information effectively using the correct channels; Ensure familiarisation and adherence with Swan Familys policies and procedures at all times Meet obligations in respect of Health and Safety, primarily not putting self and others at risk of harm Carry out responsibilities effectively, accurately, promptly and in a well-organised way Observe and work to the Swan Familys Core Values Dispose of confidential paperwork appropriately using secure methods To uphold Swan Family's core values, including treat all with respect. Swan Family operate as an anti-bullying organisation. Any abuse of this policy will be dealt with by disciplinary action, up to and including dismissal. Principal Duties To assist the manager in the general running of the centre and to undertake his/her responsibilities as may be designated in their absence, including attending the Centre Managers meeting at Head Office To manage the daily workload of the Supervised Contact Workers, matching workers to contacts and ensure all work is covered. To maintain and develop relationships with Local Authorities, social workers, solicitors and other professionals and service users whilst ensuring contact demands are met. To ensure the centre is a safe environment to work in and visit. Ensuring timely flow of information between Swan Family, its clients and workers. To conduct Safeguarding (Warner) interviews with candidates where required. To check the content of reports submitted by Supervised Contact Worker, addressing any issues identified by these reports to the relevant channels. Liaising with service staff to improve the quality of reports where required. To coordinate planning and review meetings and booking with our clients and service users, ensuring information is shared to the appropriate people, and take payments if required. To work with Swan Family departments to share information for the business needs and service delivery including data monitoring and service performance reviews. To write and deliver safeguarding training sessions for service staff as required, upon request of Family Support Services Manager. To follow Swan Family and NACCC policies and procedures for the service; including but not limited to safeguarding and child protection, confidentiality and Health and Safety. To resolve daily operational problems and queries efficiently and effectively. To promote a professional service at all times. To provide feedback and reporting to the Contact Centre Manager on a regular basis. To be prepared to work flexibly and outside office hours as appropriate, including supervising contacts if required. To ensure the centre standards are maintained and the centre is always clean and tidy. To ensure that the centre is a welcoming environment and that high customer service standards are upheld by all staff. Performance Measurement The jobholders commitment to, and success in, their Personal Development Plan. Improvement in the quality and content of service provided. Ability to cope with periods of high workload and prioritise tasks Contribution to the overall team effort Achievement of goals indicated in monthly performance reviews Achievement of all areas of minimum performance standards Strict Confidentiality Due to the nature of the information the job holder will be exposed to, it is essential that they maintain the highest level of confidentiality at all times. Failure to do so may result in disciplinary action, up to and including dismissal. Supervision The jobholder works within the guidelines laid down by the Manager, being adaptable to the changes in the priorities dictated by the superior. Decision Making The jobholder is responsible for prioritising his/her daily workload whilst accounting for the priorities of the Manager. Job Types: Full-time Benefits: Company pension Work Location: In personc272c101-f45c-4783-b4a0-50ad222b87c0

Job Ref: DAL5656 Branch: Maldron Hotel Liverpool Location: Maldron Hotel Liverpool, Liverpool Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 10/08/2026 Closing date: 10/09/2026 Perfectly positioned in the vibrant city centre, Maldron Hotel Liverpool places you right at the heart of the action. Just minutes from iconic landmarks, cultural venues, and major attractions, our team enjoys the best of what the city has to offer. From world-class concerts and sporting events at the M&S Bank Arena to the historic charm of the Royal Albert Dock, there's something for everyone just steps away. Shopping enthusiasts can explore Liverpool ONE, while music lovers can walk in the footsteps of The Beatles with famous sights nearby. Join us and be part of a workplace where city life meets opportunity. Head Chef Dalata Hotel Group are currently looking for an experienced Head Chef who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally. In this position, you will have a unique opportunity to shape your team's culture and success while contributing to the hotel's strategy. If you are looking for your next opportunity or a move in your career into a supportive environment that values innovation and excellence, we invite you to be part of our thriving community at Dalata Hotel Group. Benefits 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata hotel 30% off Friends & Family rate SAYE (Save As You Earn Scheme Pension access (Ask your HR Manager for local pension information) Performance-related bonus plan Development Opportunities through our Dalata Academy to support your career journey Free employee meals on duty Extra AL day for every year worked (5 days to a maximum of 5 days) Employee Assistance Programme Cycle to Work Scheme/Transport Schemes Staff Appreciation Initiatives, fun team-building activities and regular charity events Your Key Duties and Responsibilities: Take responsibility for the day-to-day leadership and smooth operation of the hotel kitchen, ensuring consistently high standards across all food outlets. Develop and implement menu strategies that reflect the hotel's offering, guest preferences, seasonal produce and commercial objectives. Lead, motivate and develop the kitchen team, creating a positive working environment and supporting colleagues through coaching, training and regular feedback. Maintain excellent standards of food quality, presentation and consistency, ensuring every dish meets both brand and guest expectations. Oversee food purchasing, stock control and supplier relationships, ensuring ingredients are high quality, responsibly sourced and delivered within budget. Work closely with the hotel's operational teams to deliver a successful conference, events and banqueting offering, including menu planning and service execution. Manage kitchen budgets, food costs, labour costs and waste levels to achieve agreed financial targets without compromising quality. Ensure full compliance with food safety, HACCP, allergen management, health and safety, and company standards at all times. Plan kitchen rotas and staffing levels effectively, ensuring the operation is appropriately resourced in line with business needs. Collaborate with the wider hotel management team to support guest satisfaction, revenue growth and the overall success of the hotel. Requirements: What You Will Need: Previous experience as a Junior Sous Chef, Sous Chef or in a similar senior kitchen role within a hotel or comparable high-volume hospitality environment. A genuine passion for food, with an unwavering focus on quality, presentation and consistency. A culinary arts qualification or similar is desirable, but not essential where you can demonstrate strong practical experience. Proven experience of leading, motivating and developing a kitchen team, helping colleagues perform at their best. Strong knowledge of food safety, HACCP, allergen management and health and safety requirements. Good commercial awareness, including an understanding of food costs, stock control, waste management and labour planning. A positive and ambitious approach, with a genuine desire to continue learning and developing within the role. Strong communication and organisational skills, with the confidence to contribute to the hotel's wider operational and commercial strategy. The ability to build positive working relationships and influence colleagues at all levels of the business. A calm, hands-on and solutions-focused approach, with the ability to maintain high standards during busy services and events. About us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Perfectly positioned in the vibrant city centre, Maldron Hotel Liverpool places you right at the heart of the action. Just minutes from iconic landmarks, cultural venues, and major attractions, our team enjoys the best of what the city has to offer. From world-class concerts and sporting events at the M&S Bank Arena to the historic charm of the Royal Albert Dock, there's something for everyone just steps away. Shopping enthusiasts can explore Liverpool ONE, while music lovers can walk in the footsteps of The Beatles with famous sights nearby. Join us and be part of a workplace where city life meets opportunity. TPBN1_UKCT

The Building Operations Manager will oversee operational building management, facilities and tenant operations whilst maintaining strong relationships with all stakeholders. This role, based in Liverpool area, will involve covering a portfolio of properties across the area, requiring an organised and proactive individual to ensure smooth and efficient service delivery. Client Details The hiring organisation is a respected entity within the healthcare sector in the Liverpool area, focused on providing comprehensive property and facilities management solutions. They are committed to supporting community well-being through their services. Description The Building Operations Manager will: Act as the primary liaison for tenants, fostering positive relationships and resolving queries. Manage the day-to-day management of the buildings and facilities effectively. Coordinate tenant meetings, variation requests, and new work approvals. Manage room bookings and maximise space utilisation. Support compliance processes, health & safety, and fire risk assessments. Maintain accurate site documentation, contact lists, and security records. Promote available space and facilitate site visits for prospective tenants. Encourage community engagement and health campaigns within sites.Profile A successful Building Operations Manager should have: A proactive, organised professional approach with strong relationship-building skills. A passion for delivering excellent service. Minimum 2 year's experience in operational building management. Strong communication and stakeholder engagement skills. Experience in financial management and budget monitoring. Ability to work independently and prioritise under pressure. Proficient in Microsoft Word and Excel. A background in building, property or facilities management in the real estate and property sector. Health & Safety training (IOSH/NEBOSH) - desirable IWFM qualification - desirableJob Offer The role of Building Operations Manager benefits from: Competitive salary ranging from £38,000 to £42,000 per annum. 25 days holiday per year (excluding bank holidays). Generous Pension Scheme. Health Cash Plan. Group Income Protection (subject to T&C's). Employee Assistance Programme. Continuous Training for Personal & Professional Development. Blue Light Discount.If you are passionate about building services, facilities management and relationship building, this role in the Liverpool area could be the perfect fit for you. Apply now to take the next step in your career as a Building Operations Manager

Job Title: Fire & Security Systems Engineer Location: Liverpool Salary: Starting salary of £25,000 to £35,000 (dependent on experience) plus bonus with potential OTE of £50,000+ Job type: Permanent contract, working locally Monday to Friday 8am to 5pm but with flexibility to suit. Are you passionate about safety and security? Do you thrive in a dynamic environment where your expertise can make a real difference? Look no further! We are seeking dedicated professionals to join our client's family-run business-a leading independent fire and security solutions provider. The Role: As an Engineer, you will assist in the installation and maintenance of fire and security equipment and expand your knowledge on different systems. Your workdays will be dynamic and diverse. One day, you might be installing fire extinguishers, while the next, you will be servicing a large commercial fire or intruder alarm system. Regardless of the task, one constant remains: you will always represent our client's business and recognise the importance of delivering exceptional customer service. Variety: No two days are the same. You will tackle exciting challenges and contribute to safety. Impact: Beyond fixing systems, you will safeguard lives and property. Community: Join our close-knit team and make a difference in your local area. The Important Bit - The Package: 20 days holiday plus Bank Holidays. Additional days awarded based on length of service Additional day off available for your birthday Christmas Shutdown Continuous ongoing training opportunities with direct access to training centre and support from the National Training Manager Company pension Company van, tools, laptop, mobile phone and uniform provided Regular team building days/nights out Recognition awards for outstanding performance Christmas Bonus Opportunity to progress within the business across different departments or branches Requirements: Experience in maintaining and fault-finding fire alarms or access control systems, intruder alarms and CCTV (further training will be available) Experience of servicing fire alarm, emergency lights, CCTV, intruder alarms (further training will be available) Able to carry out minor works Excellent interpersonal and communication skills Ability to manage own workload with minimal supervision Diligence and commitment to providing excellent customer service Full UK driving license Due to the nature of the business, successful applicants will be subject to Security Screening in accordance with BS7858 We'll Train You In: Fire alarms and panels Fire extinguisher servicing Emergency lighting CCTV and access control Intruder alarms Customer service and compliance You bring the right attitude • we'll teach you the rest. About Us: With over 30 years of experience, our client specialises in comprehensive fire and security solutions. Their services include supplying, installing, commissioning, and maintaining fire extinguishers, fire alarms, emergency lighting, access control systems, intruder alarms, and CCTV. As an NSI Gold-accredited company for both Fire and Security, they take pride in their commitment to excellence. Why Choose Us? Local Impact: Their growing franchise network across the UK provides personalised service, ensuring safety and security in their communities. Expertise: Their engineers are BAFE registered, bringing top-tier skills to every project. Respected Reputation: Since their formation in 1991, they have steadily grown to become one of the most respected solutions-led companies in the field. More About the company: Our client is committed to promoting diversity and inclusion in the workplace. They believe that a diverse and inclusive workforce enhances our ability to meet the needs of clients and fosters a positive and collaborative work environment. Applications are invited from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, gender identity, age, religion, disability, or any other characteristic. Hiring decisions are based on merit, qualifications, and business needs. Our client strives to create an inclusive culture where all employees feel valued and respected. As an equal opportunities' employer, we actively encourage candidates from underrepresented groups to apply. Please note: The earliest you can expect to hear from us will be 28th August. Candidates with the relevant experience or job title of; Fire Alarm Systems Engineer, Security Systems Engineer, Infrastructure Engineer, IT Infrastructure Systems Engineer, Technical Systems Engineer, may also be considered for this role. TPBN1_UKTJ

Job Title Residential Support Worker Location Bootle, Merseyside Reports To Registered Manager / Deputy Manager Salary £13.49 - £15.02 per hour Hours Flexible shift patterns, including evenings, weekends, bank holidays and sleeping nights. Job Purpose As a Residential Support Worker, you will play a vital role in providing high-quality care and support to children and young people living in our residential home in Bootle. You will help create a safe, nurturing and stable environment where young people can develop confidence, resilience and independence. This role is about more than providing care-it is about becoming a positive, reliable role model who builds trusting relationships and supports children and young people to achieve the best possible outcomes. Key Responsibilities Care and Support • Provide high-quality, child-centred care in accordance with each young person's individual care plan. Build positive, trusting relationships with children and young people. Promote emotional wellbeing through consistent support, encouragement and positive role modelling. * Help young people feel safe, respected and valued within the home. Daily Living • Support young people with daily routines, including personal care where appropriate. Encourage participation in education, training and employment. Assist with appointments, activities and community engagement. * Promote healthy lifestyles, positive routines and good decision-making. Independence and Development • Support children and young people to develop life skills, including budgeting, cooking, personal hygiene and household responsibilities. Encourage independence appropriate to age and ability. Celebrate achievements and support young people to reach their personal goals. Safeguarding • Maintain the safety and welfare of all children and young people. Follow safeguarding policies and procedures at all times. Report concerns promptly and accurately. * Support behaviour management through positive, trauma-informed approaches. Record Keeping • Complete accurate daily records, incident reports and care documentation. Contribute to care planning and review meetings. Maintain confidentiality in line with GDPR and organisational policies. Teamwork • Work collaboratively with colleagues, families and external professionals. Attend team meetings, supervision sessions and mandatory training. Contribute to maintaining a positive, supportive team culture. Person Specification Essential • Genuine passion for improving the lives of children and young people. Caring, resilient and compassionate nature. Excellent communication and interpersonal skills. Ability to work flexibly across shifts, weekends and sleeping nights. Full UK Driving Licence. Ability to work as part of a team and independently when required. Commitment to safeguarding and promoting the welfare of children. Desirable • Level 3 Diploma in Residential Childcare (or equivalent). Previous experience working with children and young people in residential care, education or support settings. Understanding of trauma-informed practice and positive behaviour support. Training and Development If you do not already hold a Level 3 Diploma in Residential Childcare, we will fully fund and support you to achieve this qualification. You will also receive ongoing professional development, mandatory training and regular supervision to help you build a rewarding career in children's residential care. Employee Benefits • Competitive hourly pay of £13.49-£15.02. Flexible shift patterns. Paid sleeping nights (where applicable). Fully funded Level 3 Diploma in Residential Childcare. Private Medical Insurance after six months' service. Employee Assistance Programme. Company Pension Scheme. Recommend a Friend Bonus Scheme. Ongoing training and career progression opportunities. * Supportive management team and positive working environment. Our Commitment We are committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to an Enhanced DBS check, satisfactory references and all safer recruitment checks in line with current legislation. If you're looking for a career where every day brings the opportunity to make a genuine difference, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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