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Job summaryThe Head of Data & AI is responsible for leading the Trust's data, analytics, and AI function across Coventry & Warwickshire NHS Partnership Trust Adult and Children's Mental Health Services. The postholder will ensure high-quality, trusted, and actionable data is used to support safe patient care, operational delivery, regulatory reporting, service transformation, and population mental health improvement. As a member of the Informatics Senior Leadership Team this role will deputise for the Head of Informatics as and when requiredThe role will focus on strengthening local Trust data processes, improving reporting accuracy and timeliness, enhancing operational intelligence, and embedding practical AI-enabled solutions that support clinicians, operational teams, and senior leaders.Working closely with clinical services, operational managers, and digital teams, the postholder will lead the development of robust mental health data systems and analytics capabilities aligned with NHS England standards and local Trust priorities.Main duties of the jobTo deputise for the Head of Informatics when necessary and contribute to the Informatics senior management team.To manipulate and analyse highly complex data by using expert technical knowledge and skills in Access, Excel and additional data management tools i.e. SQL, TMI or multi-dimensional toolsTo have well developed knowledge and be the Trusts expert lead on local and national data standards, definitions and datasets and returnsTo support the Head of Informatics in the management and development of the interface between operational services, the clinical system ( EPR team) and the wider informatics teamTo be responsible for ensuring that all information performance requirements are effectively communicated across the Trust and reported on to agreed timetablesTo ensure that there is a robust process in place to consider, agree, manage and record all information variations.To implement and maintain robust "log" for managing, reporting and responding to all data management queriesTo develop and implement effective and efficient data quality practicesDevelop effective working relationships with internal and external colleagues, partner organisations and regulatory bodies.Work closely with service users, carers and other representatives to ensure that services delivered meet the needs of local people.Promote a culture of information assurance and continuous improvement and support policy implementation and delivery across the whole organisation.About usAt Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.generous annual leave entitlement which increases during your time with usexcellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much moresalary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and morediscounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemeswellbeing support, including an in-house counselling service, external helpline and morestaff networks and support groupWe're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.DetailsDate posted21 August 2026Pay schemeAgenda for changeBandBand 8aSalary 57,528 to 64,750 a year per annum ContractPermanentWorking pattern Full-time Reference number444-8246349-CORPJob locationsWayside HouseWilsons LaneCoventryCV6 6NYUnited KingdomJob descriptionJob responsibilitiesFor more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.Degree or equivalent experience in Data, Informatics, Analytics, Computer Science, Healthcare Information, or related field.Evidence of continuing professional development in data, digital, analytics, or leadership.Demonstrable ability to meet the Trusts ValuesStrong understanding of:NHS mental health data standardsMHSDS & CSDS reportingHealth Care PathwaysData governance and information standardsBusiness intelligence and analytics toolsPerformance management within NHS servicesStatistical analysis and predictive modelling techniquesETL (Extract, Transform, Load) transformation methodologiesData warehousing and architectural modelling principlesMicrosoft Fabric architecture and implementationPower BI semantic modelling, dashboard development, and enterprise reporting deliveryAbility to translate complex datasets into meaningful operational insight.Significant experience leading data, analytics, or information services within the NHS or healthcare sector.Experience working with NHS datasets and NHS reporting requirements.Experience improving operational reporting and data quality processes.Experience leading teams in a complex healthcare environment.Demonstrable experience supporting service improvement through data insight and analytics.AI and automation in healthcarePopulation health analyticsEPR optimisation programmesCloud-based analytics environmentsICS-wide reporting and integration initiativesKnowledge of NHS Federated Data Platform developments.Demonstrate commitment to compassionate, patient-centred mental healthcare.Promote equality, diversity, and inclusion.Support collaborative working across Adult and Childrens services.Champion ethical and responsible use of data and AI.Foster a culture of openness, learning, and continuous improvement.Strong stakeholder engagement and communication skills.Ability to manage competing priorities in a fast-paced operational environment. Able to travel between Trust sites and to meetings. Job description Job responsibilitiesFor more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.Degree or equivalent experience in Data, Informatics, Analytics, Computer Science, Healthcare Information, or related field.Evidence of continuing professional development in data, digital, analytics, or leadership.Demonstrable ability to meet the Trusts ValuesStrong understanding of:NHS mental health data standardsMHSDS & CSDS reportingHealth Care PathwaysData governance and information standardsBusiness intelligence and analytics toolsPerformance management within NHS servicesStatistical analysis and predictive modelling techniquesETL (Extract, Transform, Load) transformation methodologiesData warehousing and architectural modelling principlesMicrosoft Fabric architecture and implementationPower BI semantic modelling, dashboard development, and enterprise reporting deliveryAbility to translate complex datasets into meaningful operational insight.Significant experience leading data, analytics, or information services within the NHS or healthcare sector.Experience working with NHS datasets and NHS reporting requirements.Experience improving operational reporting and data quality processes.Experience leading teams in a complex healthcare environment.Demonstrable experience supporting service improvement through data insight and analytics.AI and automation in healthcarePopulation health analyticsEPR optimisation programmesCloud-based analytics environmentsICS-wide reporting and integration initiativesKnowledge of NHS Federated Data Platform developments.Demonstrate commitment to compassionate, patient-centred mental healthcare.Promote equality, diversity, and inclusion.Support collaborative working across Adult and Childrens services.Champion ethical and responsible use of data and AI.Foster a culture of openness, learning, and continuous improvement.Strong stakeholder engagement and communication skills.Ability to manage competing priorities in a fast-paced operational environment. Able to travel between Trust sites and to meetings.Person Specification Qualifications EssentialDegree or equivalent experience in Data, Informatics, Analytics, Computer Science, Healthcare Information, or related field.Evidence of continuing professional development in data, digital, analytics, or leadership. Knowledge EssentialNHS mental health data standardsMHSDS & CSDS reportingHealth Care PathwaysData governance and information standardsBusiness intelligence and analytics toolsPerformance management within NHS servicesStatistical analysis and predictive modelling techniquesETL (Extract, Transform, Load) transformation methodologiesData warehousing and architectural modelling principlesMicrosoft Fabric architecture and implementationPower BI semantic modelling, dashboard development, and enterprise reporting deliveryAbility to translate complex datasets into meaningful operational insight. Experience EssentialSignificant experience leading data, analytics, or information services within the NHS or healthcare sector.Experience working with NHS datasets and NHS reporting requirementsExperience improving operational reporting and data quality processesExperience leading teams in a complex healthcare environment.Demonstrable experience supporting service improvement through data insight and analyticsAI and automation in healthcarePopulation health analyticsEPR optimisation programmesCloud-based analytics environmentsICS-wide reporting and integration initiativesKnowledge of NHS Federated Data Platform developments Other EssentialDemonstrate commitment to compassionate, patient-centred mental healthcareDemonstrate commitment to compassionate, patient-centred mental healthcareSupport collaborative working across Adult and Children's servicesChampion ethical and responsible use of data and AI.Foster a culture of openness, learning, and continuous improvementStrong stakeholder engagement and communication skillsAbility to manage competing priorities in a fast-paced operational environment.Travel Person Specification Qualifications EssentialDegree or equivalent experience in Data, Informatics, Analytics, Computer Science, Healthcare Information, or related field.Evidence of continuing professional development in data, digital, analytics, or leadership. Knowledge EssentialNHS mental health data standardsMHSDS & CSDS reportingHealth Care PathwaysData governance and information standardsBusiness intelligence and analytics toolsPerformance management within NHS servicesStatistical analysis and predictive modelling techniquesETL (Extract, Transform, Load) transformation methodologiesData warehousing and architectural modelling principlesMicrosoft Fabric architecture and implementationPower BI semantic modelling, dashboard development, and enterprise reporting deliveryAbility to translate complex datasets into meaningful operational insight. Experience EssentialSignificant experience leading data, analytics, or information services within the NHS or healthcare sector.Experience working with NHS datasets and NHS reporting requirementsExperience improving operational reporting and data quality processesExperience leading teams in a complex healthcare environment.Demonstrable experience supporting service improvement through data insight and analyticsAI and automation in healthcarePopulation health analyticsEPR optimisation programmesCloud-based analytics environmentsICS-wide reporting and integration initiativesKnowledge of NHS Federated Data Platform developments Other EssentialDemonstrate commitment to compassionate, patient-centred mental healthcareDemonstrate commitment to compassionate, patient-centred mental healthcareSupport collaborative working across Adult and Children's servicesChampion ethical and responsible use of data and AI.Foster a culture of openness, learning, and continuous improvementStrong stakeholder engagement and communication skillsAbility to manage competing priorities in a fast-paced operational environment.TravelDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameCoventry and Warwickshire Partnership TrustAddressWayside HouseWilsons LaneCoventryCV6 6NYUnited KingdomEmployer's websiteEmployer detailsEmployer nameCoventry and Warwickshire Partnership TrustAddressWayside HouseWilsons LaneCoventryCV6 6NYUnited KingdomEmployer's website

Overview We are seeking a hands-on Quality Assurance Manager to lead the quality strategy across a portfolio of embedded software, firmware, and hardware products. This is a senior role for an experienced QA leader who can combine technical depth with people leadership, taking ownership of the full testing lifecycle across complex engineering products. You will be responsible for defining and driving the overall quality approach, from test frameworks and automation architecture through to Hardware-in-the-Loop (HIL) validation, reporting, release readiness, and continuous improvement. Working closely with R&D, product, and cross-functional engineering teams, you will help build a scalable and contribution-friendly test ecosystem that supports quality across the wider organisation. This role would suit someone with a strong background in embedded systems testing, automation, CI/CD, and system-level validation, who is comfortable leading a team while remaining close to the technical detail. Key Responsibilities Test Strategy & Framework Development Define and own the QA and test strategy across the full product lifecycle for software, firmware, and hardware-based products. Establish test frameworks, standards, and best practices to ensure consistent, scalable, and high-quality validation processes. Design modular and reusable test architecture, ensuring test assets are version-controlled, maintainable, and accessible to contributors outside the QA team. Create a contribution model including templates, governance, code review standards, and documentation to enable broader engineering participation in quality. Drive coverage across the test pyramid, including unit, integration, system, acceptance, and end-to-end testing. Automation & CI/CD Build and improve automated testing capability across embedded and system-level products. Integrate automated test execution into CI/CD pipelines using tools such as Jenkins, GitLab CI, or GitHub Actions. Implement quality gates, reporting, flaky test management, and automated feedback loops to support release confidence and development speed. Promote shift-left testing practices to improve defect prevention and increase early-stage quality ownership across engineering teams. Hardware-in-the-Loop (HIL) & Embedded Validation Plan, develop, and operate HIL test environments where the company's own hardware and embedded software are the components under test. Coordinate signal injection, fault injection, and real-time stimulus to validate behaviour under both nominal and edge-case operating conditions. Define HIL infrastructure requirements and work closely with hardware engineers on bench design, setup, calibration, and ongoing maintenance. Oversee system-level validation activities to ensure robust end-to-end product performance across hardware, firmware, and application layers. Reporting, Metrics & Release Readiness Produce clear and audience-appropriate test reporting covering execution progress, pass/fail rates, defect trends, coverage, and regression performance. Define and track quality KPIs such as test coverage, automation ratio, defect leakage, escape rate, MTTD/MTTR, and release readiness. Maintain requirements-to-test traceability to support verification, audit readiness, and confidence in delivered functionality. Provide release sign-off recommendations based on evidence, quality data, and clear risk assessment. Leadership & Team Development Lead, mentor, and develop a team of QA engineers across local and global teams. Set team objectives, conduct 1:1s, performance reviews, and support professional development and capability growth. Foster a quality-first engineering culture by supporting teams on testability, defect prevention, and continuous improvement. Run core QA ceremonies including sprint planning, defect triage, retrospectives, and alignment with wider delivery and release activities. Cross-Functional Collaboration Work closely with R&D, Product, and Customer Support teams to translate customer requirements, field issues, and product needs into robust test plans. Represent QA in architecture and design reviews to ensure quality and testability are considered from the earliest stages of development. Champion defect lifecycle management, including triage, prioritisation, root cause analysis, and post-mortem reviews. Collaborate with stakeholders across the organisation to improve quality visibility, governance, and release confidence. Required Skills & Experience Bachelor's or Master's degree in Computer Science, Electrical/Electronic Engineering, or a related technical discipline. Proven experience in QA, test engineering, or validation within embedded software and/or hardware product environments. Previous leadership experience managing and developing QA or test engineering teams. Strong hands-on experience with test automation, test framework design, and scalable validation strategies. Good understanding of the full test lifecycle, including unit testing, integration testing, system testing, BDD/acceptance testing, and end-to-end validation. Experience with Hardware-in-the-Loop (HIL) or equivalent embedded validation environments. Strong programming/scripting skills in at least one of Python, C, C++, or Java. Familiarity with CI/CD pipelines, version control systems such as Git, and automated quality reporting. Experience using defect tracking and test management tools such as Jira, Xray, Zephyr, or Polarion. Strong written and verbal communication skills, with the ability to work effectively with both technical teams and senior stakeholders. Demonstrated ability to improve QA maturity, drive process improvements, and build a collaborative quality culture. To find out more about Computer Futures please visit Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC(phone number removed) England and Wales

Director, Software Engineering TrueCommerce (Coventry) Limited Coventry, COV, GB Lead engineering excellence across products that protect revenue today while creating a stronger, more resilient foundation for critical business operations and future modernization. The Director is responsible for leading multiple software development departments delivering business-critical B2B integration solutions. The role combines people leadership, technical governance, and strategic alignment across a distributed, global organization. The Director ensures teams operate efficiently, follow defined processes and standards, and deliver secure, scalable, and high-quality solutions aligned with the company’s business objectives. We are looking for a leader that has led transformational efforts, created and delivered technical roadmaps, and creates engineering excellence. This leader plays a key role in protecting and generating revenue by ensuring our products meet the needs of our large and diverse customer base. • Partner with Product, QA, and Architecture teams to define the roadmap, prioritizing high-value initiatives and platform enhancements., • Drive the adoption of automation, CI/CD pipelines, and other tools to increase development velocity and reliability., • Define and continuously improve software development processes, methodologies, and SDLC best practices., • Establish and enforce release criteria, automated testing goals, and quality benchmarks across teams., • Ensure that development processes comply with regulatory and audit requirements, including ISAE3402., • Manage leaders and broader team across multiple locations (primarily Europe, Vietnam, China, and US)., • Lead four departments consisting of architects, developers, QA engineers, database specialists, and monitoring teams., • Define individual goals, follow up on performance, and conduct regular evaluations., • Drive employee engagement, motivation, and retention across geographically distributed teams., • Promote continuous learning by initiating cross training and identifying ways for the team to grow their skills and experiences., • Ensure strong alignment between development teams and key stakeholders, including Product, Services + Support, Tech Ops and Sales., • Act as a key interface between business and engineering to ensure delivery meets business expectations., • Contribute to cross-functional initiatives and organizational improvements., • Responsible for architecture, design, and security across a portfolio of multiple software products (approx. 10+ systems within B2B supply chain integration). • Promote innovation in architecture, automation, and development practices to improve scalability, reliability, and user experience., • Ensure that teams deliver according to agreed goals, roadmaps, and priorities., • Monitor performance and capacity across teams and initiate improvements where needed., • Drive execution excellence, ensuring that delivery is not only stable but continuously improving (moving beyond "BAU" mindset where relevant)., • Drive routines and commitments through leaders for daily standups and sprint planning to ensure roadmap alignment and timely resolution of high-priority issues., • Demonstrate proficiency and curiosity in using AI-enabled engineering tools to enhance productivity, code quality, and problem-solving, while adhering to secure coding standards and engineering best practices., • Bachelor’s degree in Computer Science, or related field preferred or equivalent work experience., • 10+ years of software engineering experience, with at least 5 years in engineering leadership, including leading global teams., • Proven success leading teams delivering SaaS or enterprise B2B products., • Expertise in development frameworks and languages (Java, C#, .NET, Node.js, Python, or similar)., • Demonstrated experience improving team velocity, scaling agile processes, and optimizing engineering workflows., • Experience owning release trains on live, customer-facing platforms with zero-disruption requirements., • Solid understanding of software architecture, development processes, and system design., • Strong stakeholder management and communication skills., • Ability to balance strategic thinking with operational execution., • Experience with governance, compliance, and audit-driven development processes., • Continuous improvement mindset with focus on quality and efficiency., • Evidence of building strong engineering culture rooted in autonomy, accountability, and technical excellence and KPIs., • Experience with integration platforms specifically Supply Chain preferred. TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We've empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, Siemens, Ocean Spray, and many more. Please visit our careers website for additional information. Full-time #J-18808-Ljbffr

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