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Our client’s goal is to offer children an amazing educational experience from birth to pre-school, their most formative years. They focus on every unique child and our highly skilled and qualified teams provide the very best early years’ experience in a safe and stimulating environment. Our client is looking to recruit a Nursery Manager. As a Nursery Manager you will be responsible for: • Playing a key role in creating a safe, welcoming and stimulating environment that promotes children’s learning, • You will effectively manage the day to day running of the nursery delivering outstanding standards of care and education in partnership with colleagues, parents and children, • Be accountable for meeting all objectives and nursery targets with a commercial and people focus, ensuring the nursery if efficient and profitable, • Lead the nursery team with a positive and passionate outlook, being able to deal with any conflict resolution while developing yourself and others through professional development and monitoring performance, • Be happy to be big on our differences and maintain minimum operating standards, • You will be big on inspiring, exciting, and challenging colleagues to deliver the best childcare and education The successful candidate will need: • Minimum Level 3 Qualification in Early Years, • Minimum two years early years’ experience, • Early years management experience preferable, • ICT qualification preferable or very good knowledge of Microsoft applications, • Excellent knowledge of the EYFS and Ofsted Early Education inspection Framework Benefits: Genuine opportunities for career progression Access to professional training Pension scheme 60% childcare discount, Enhanced maternity/paternity leave, Rewards and recognition, Refer a friend Bonus Scheme, Birthday off, Health & wellbeing support

WE ARE TOMMY, ARE YOU? Are you a digitally minded, proactive doer who takes pride in building strong client partnerships and spotting growth opportunities? Do you love working with some of the best digital and social creative talent in the business to deliver work that goes beyond expectations? Are you an enthusiastic problem solver who thrives on being hands-on across every stage of a campaign, while helping unlock new opportunities across both existing clients and the wider group network? Role Overview Tommy is looking for a highly capable and established Senior Account Manager to join our growing presence in Manchester. This will be a key hire for Tommy, acting as our sole Manchester-based team member and working from the Zeal Group office in Media City. The role will focus on identifying and uncovering opportunities within the Zeal Agency Group to introduce Tommy’s services to new brands and teams. You will work closely with both the Zeal team in Manchester and the Tommy team in London. We are looking for someone confident, proactive and experienced enough to hit the ground running. Alongside leading multiple projects at once, you’ll work closely with the wider Tommy team to shape strategic proposals and deliver first-class campaigns that strengthen long-term client partnerships, drive commercial success and support Tommy’s continued growth. You will be a key point of contact for both clients and internal teams. You must have the ability to create and act on new opportunities for Tommy, while maintaining strong, influential and collaborative relationships with both clients and colleagues. Key Responsibilities ● Act as the main Tommy presence in Manchester, building strong relationships and identifying opportunities for collaboration ● Bring structure and momentum to projects, keeping clients, internal teams and stakeholders aligned ● Represent Tommy confidently in meetings, pitches and day-to-day client conversations. ● Help shape the role as our Manchester presence grows, bringing initiative, ideas and a proactive attitude ● Develop a thorough understanding of our clients’ marketing objectives, strategies, processes and commercial goals ● Demonstrate a strong understanding of social and digital platforms, including TikTok, TikTok Shop, Meta and emerging platform trends, with the ability to advise clients on how social can drive business and brand impact ● Stay up to date with developments across marketing, advertising, social media and consumer trends, ideally with experience working across FMCG brands and fast-paced consumer campaigns ● Act as the main client contact across a roster of accounts, building strong, trusted relationships while confidently managing multiple projects and stakeholders simultaneously ● Proactively identify opportunities to grow existing client partnerships, as well as opportunities within the wider Zeal agency group to introduce Tommy’s services to new brands and teams ● Intake client briefs and translate them into clear internal strategic, creative and production briefs ● Lead project scoping, timelines, budgets and resource management, ensuring projects are delivered on time, on budget and to the highest creative standard ● Gain client alignment on project objectives, approaches, scopes and budgets whilst operating with Tommy’s best commercial interests in mind ● Collaborate closely with Strategy, Creative and Production teams throughout the strategic and creative development process ● Maintain accurate internal and client-facing finance trackers across multiple projects and accounts, monitoring incoming and outgoing revenue, third-party costs and overall account profitability ● Contribute to financial forecasting and support the Managing Director in achieving account revenue targets and commercial objectives ● Coordinate and lead internal and client-facing meetings, ensuring all project statuses, actions, timelines and deliverables are clearly communicated and tracked ● Evaluate ongoing account performance and proactively recommend improvements to ways of working, campaign effectiveness and client growth opportunities What We’re Looking For ● A self-starter who can work independently without needing heavy day-to-day direction. ● Strong experience in account management within an agency environment ● Comfortable being the sole Tommy team member in Manchester, while staying closely connected to the wider Tommy team in London ● A confident project lead who understands how to manage timings, budgets, scopes and stakeholders ● Someone commercially aware, with experience growing accounts and spotting new opportunities ● A strong relationship builder, able to work well with clients, internal teams and the wider Zeal Group ● Calm, organised and confident under pressure ● A clear communicator with good judgement and a proactive mindset ● Someone who can balance delivery, client service and commercial thinking ● Experience working across integrated, social, content or digital campaigns Qualifications and Experience ● 5 or more years working at a social or creative agency ● Seasoned experience in social media within an agency environment ● Proven track record in delivering against commercial targets ● Excellent verbal and written presentation skills, with the ability to build persuasive proposals ● A deep understanding and awareness of creative and project development, with experience tying project goals to business goals ● Strong organisational, conflict resolution and problem-solving skills ● A passion for making great creative work ● Positive interpersonal, communication and team player skills Nice to Have ● Experience working within a group agency structure. ● Existing relationships or experience within the Manchester agency or client market. ● Experience working across TikTok and TikTok Shop. ● Ideally, with experience working across FMCG brands and fast-paced consumer campaigns Get in Touch If you think you’ve got the skills, talent and style to be our new Senior Account Manager, get in touch with us at work@thisistommy.com. We’re committed to furthering equality and diversity in the creative industry, so we’ll be especially happy to see applications from underrepresented backgrounds. Tommy believes the advertising industry should reflect the world to which it speaks. Local applicants legally allowed to work in the UK and able to work in our Manchester office only, please. If you’re a recruiter, please don’t call us. We’ll call you.

Senior Property Manager\n\nLocation: Manchester City Centre Salary: £30,(Apply online only)-£35,(Apply online only) + Benefits Hours: Monday-Friday (with occasional Saturday cover) Recruitment Partner: Time Recruitment Solutions\n\nA well‑established and rapidly growing property organisation is seeking an experienced Senior Property Manager to take ownership of a diverse residential and commercial portfolio while supporting a busy property management team.\n\nThis is a fantastic opportunity for a confident, organised, and commercially minded property professional who thrives in a fast‑paced environment and enjoys leading others. Time Recruitment Solutions is proud to be partnering exclusively with this organisation to appoint the right individual.\n\n Role Overview\n\nYou will manage your own portfolio while providing day‑to‑day operational support to a team of Property Managers and in‑house Maintenance Contractors. This role blends hands‑on property management with leadership, compliance oversight, financial reporting, and maintenance coordination.\n\n️ Key Responsibilities\n\nPortfolio Management\n\nManage a mixed portfolio of residential and commercial properties\n\nDeliver full end‑to‑end property management services\n\nBuild strong relationships with tenants, landlords, contractors, and stakeholders\n\nOversee inspections, arrears, renewals, rent reviews, and compliance\n\nHandle escalated issues with professionalism and efficiency\n\nMaintain accurate records and reporting\n\nTeam Leadership\n\nSupport and mentor Property Managers on daily tasks and priorities\n\nAssist with workload planning and performance monitoring\n\nProvide guidance on complex property matters\n\nSupport onboarding and training of new team members\n\nMaintenance Coordination\n\nOversee the work of in‑house Maintenance Contractors\n\nEnsure repairs are completed promptly, safely, and cost‑effectively\n\nReview quotes, approve works, and monitor contractor performance\n\nEnsure all maintenance complies with regulations and company standards\n\nFinancial & Reporting\n\nProduce financial spreadsheets, reports, and landlord statements\n\nMonitor income, expenditure, and portfolio performance\n\nAssist with budgeting, forecasting, and financial analysis\n\nMaintain accurate financial records using Excel and property software\n\nCompliance & Administration\n\nEnsure all properties meet legal and regulatory requirements\n\nConduct routine inspections and compliance checks\n\nMaintain organised documentation and digital filing systems\n\nRespond to enquiries and manage shared inbox communications\n\nSkills & Experience Required\n\nMinimum 5 years' experience in property management\n\nPrevious senior or supervisory experience preferred\n\nStrong knowledge of property legislation and best practice\n\nExcellent communication and conflict‑resolution skills\n\nStrong organisational and multitasking ability\n\nExperience managing contractors and maintenance operations\n\nAdvanced Excel and reporting skills\n\nProficient with property management software\n\nFull UK driving licence\n\nARLA Level 3 (or ARLA qualified) essential\n\n⭐ Key Attributes\n\nProfessional, customer‑focused approach\n\nStrong leadership and mentoring ability\n\nHigh attention to detail\n\nProactive, solutions‑driven mindset\n\nAble to work independently and collaboratively\n\nBenefits\n\nCompetitive salary\n\nPerformance bonus\n\nCompany car or mileage reimbursement\n\nPension scheme\n\nSick pay\n\nOngoing professional development\n\nSupportive team environment\n\nEnhanced annual leave with service\n\nCompany events

Human Resources Officer\n\nWe are recruiting on behalf of a leading organisation operating across hospitality, travel, retail, leisure, and international events. The business delivers a range of services including installation, maintenance, and technology solutions.\n\nAbout the Role\n\nAs HR Officer, you will support both management and employees across the full employee lifecycle. You will play a key role in developing the HR function, ensuring smooth day-to-day operations, compliance, and effective people support.\n\nKey Responsibilities\n\nEmployee Relations\n\n Provide advice on HR policies, procedures, and employment law\n\n Manage grievances, disciplinary processes, investigations, and conflict resolution\n\nRecruitment & Onboarding\n\n Manage end-to-end recruitment including adverts, screening, interviews, and offers\n\n Carry out onboarding, including Right to Work and DBS checks\n\nHR Administration\n\n Maintain accurate employee records in line with GDPR\n\n Prepare contracts, offers, and HR documentation\n\n Manage absence, holidays, and employee data\n\nPerformance & Development\n\n Support appraisal and performance review processes\n\n Coordinate training and development activities\n\nCompliance & Reporting\n\n Ensure compliance with UK employment law and company policies\n\n Monitor updates in legislation and advise managers\n\n Produce monthly HR reports\n\nAbsence & H&S Support\n\n Manage absence processes and return-to-work cases\n\n Support Health & Safety compliance and risk assessments\n\nPayroll Support\n\n Assist with monthly payroll processing and timesheet checks\n\n Process pensions in line with auto-enrolment\n\n Produce statutory documents (P60s, P45s, P11Ds, PSA agreements)\n\n Maintain accurate payroll records and support year-end audit

Concept Engineer Cockpit (IP Console Seating)\n\nConcept Engineer will be responsible for the specification and integration of complex design & technical requirements for Cockpit & Seating within the Vehicle Architecture team\n\n.\nVehicle Architecture plays a critical role in driving the creation and development of cutting-edge vehicle concepts that are precisely aligned with our customers’ requirements. We are dedicated to delivering exceptional solutions through each stage of the development process, adhering to the needs of the Cycle Plan and Product Emergence Process timelines to achieve outstanding outcomes.\nSupport and Lead of Concept Design Development & Problem solv\n\ningUsing CAD and other virtual technologies to proactively resolve conflicts to support a robust concept delivery.\n\nKEY COMPETENCIES & QUALIFICATIONS\nSKILLS & EXPERIENCE\n\n1. Highly proficient in Catia with the ability to develop CAD models from scratch and using A-Surface geometry. Creating package solutions to specific requirements in a complex vehicle envir\n\nonment\n\n2. Confident with “blank paper” thinking and feasible idea’s cr\n\neation\n\n3. Experience of Cockpit & Seating systems, their specific requirements and integration with an A-Surface. Example - Instrument panel, Centre console, Seating systems, Occupant package, Safety system layout, UI / UX system require\n\nments.4. Comfortable in addressing technical and project conflict, processing complex technical information and presenting it in a clear and concise m\n\nanner.\n\n5. Strong problem-solving abilities, utilising a variety of tools and methodologies to deliver optimal results for the vehicle and our cust\n\nomers.\n\n6. Excellent presentation skills, with the ability to effectively communicate technical information to multiple stakeho\n\nlders.\n\n7. Confident in proposing innovative ideas in diverse forums to engage people in productive discu\n\nssions8. Comfortable interpreting and navigating technical and legal requirements appropriate as applied to vehicle systems and package.\n\n9. Experience in ownership of issues as part of a cross functional team with commitment to driving robust and agreed resolution.\n\n10. German language skills an advantage.\n\nExcellent opportunity. Apply online or call (phone number removed)

HR People Advisor - Manchester (North West Region)\n\nRegional Multi Site Role - Travel Required\n\nWant to be the best you can be? It's what drives us too.\n\nWorking with our People Team as a People Advisor you will be a key part of the organisation and supporting empowerment and capability of our leaders and colleagues. You will have excellent communication and organisational skills.\n\nAs part of a successful, global automotive group, you’ll broaden your experience across our wide portfolio of stores and brands. And with the right support from us, you’ll be able to progress as high as you can aim.\n\nWhat we can offer you\n\n Enjoy 33 days of annual leave (including bank holidays) to rest and recharge\n\n Save money every day with our exclusive retail discounts\n\n Drive a great deal with discounts on new and used cars, plus servicing offers\n\n Plan for the years ahead with our company pension scheme\n\n Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter\n\n Commute for less with our cycle-to-work scheme\n\n Prioritise your wellbeing with dedicated support for you and your family\n\n 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily\n\n Make a difference with a paid day to volunteer in your community\n\n Invest in your future with our company share purchase plan\n\n Earn financial rewards when you refer a friend to join the team\n\n Keep learning and growing with our training and development opportunities for everyone.\n\n Life assurance with the option to increase cover\n\n We’re open to flexible working options – just ask\n\nWhat you’ll do day to day\n\n Manage contact into the People Team from managers and colleagues, these may be via Teams, email or phone, providing a first point of contact service. This could involve providing information and advice or triaging to another member of the People Team.\n\n Manage, support, and coach managers through a volume and variety of employee relations cases effectively at any one time ensuring a fair, pragmatic and consistent approach is applied across the business.\n\n Coach and support managers to improve people management capability including all formal processes, contractual obligations, terms and conditions, policies etc.\n\n Offer impartial advice, support and guidance to colleagues regarding the application of our people processes and initiatives\n\n Be able to support conflict resolution via mediation.\n\n Ensure that all correspondence in relation to the above meets Company values and standards and external legal obligations and is recorded appropriately and in line with GDPR standards.\n\n Develop and maintain strong working relationships with People Business Partners, providing updates on cases, and advising on potential issues or trends arising to support the long-term people strategy and agenda\n\n Identify and contribute to continuous improvement within the People Team around our People advice and wider service offering.\n\n To support implementation of any change programmes and other organisational changes as appropriate\n\nHelpful skills and qualifications\n\nDon’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.\n\n Proven experience as an HR Advisor or in a similar HR role.\n\n Strong knowledge of UK employment law and HR best practices.\n\n Excellent communication and interpersonal skills.\n\n Ability to handle sensitive and confidential information with discretion.\n\n Strong organisational and time management skills.\n\n Proficiency in HR software and Microsoft Office Suite\n\n CIPD (or working towards) qualifications desirable\n\nBe part of something big\n\nGroup 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.\n\nBut you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people\n\nOur Values\n\nAt Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.\n\nRespect - Integrity - Transparency - Teamwork – Professionalism\n\nThese are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team

Assistant Service Manager – Commercial Vehicle Dealership\nCirca £35,000 basic with OTE £49,600 – £66,800\nManchester\nPermanent / Full Time\nWorking Hours:\nMonday to Friday: 8:00am – 6:00pm\n1 in 3 Saturdays 8:00am – 1:00pm\nJoin a Busy Aftersales Department\nWe are seeking a highly organised, resilient, and people-focused Assistant Service Manager to support the leadership and daily operation of a busy, commercial vehicle dealership service department. This is a demanding but rewarding role within a fast-paced dealership with career progression opportunities.\nWorking closely with the Service Manager, you will play a key role in leading, motivating, and developing a team of automotive professionals while ensuring operational excellence, outstanding customer satisfaction, and strong departmental performance.\nKey Responsibilities:\nLeadership & Team Management\n Support the Service Manager in leading, managing, and motivating the service and aftersales teams.\n Help foster a high-performance culture where success is recognised, rewarded, and underperformance is effectively managed.\n Coach, mentor, and support team members to maximise individual and departmental performance.\n Ensure the department is adequately resourced to meet customer demand and operational requirements.\n Promote a positive, collaborative working environment focused on continuous improvement.\nService Department Operations\n Support the day-to-day management of the service department in a busy dealership environment.\n Supervise and support the front-of-house aftersales team, ensuring exceptional customer service standards are maintained.\n Assist with workshop loading, job allocation, and resource planning to maximise productivity and efficiency.\n Monitor departmental workflows and proactively address operational challenges.\n Work closely with senior management to identify and implement operational improvements.\nCustomer Experience\n Ensure consistently high levels of customer satisfaction and service delivery.\n Handle customer concerns, complaints, and queries professionally, effectively resolving issues and maintaining positive customer relationships.\n Drive a customer-first culture throughout the department.\n Support the achievement of manufacturer and dealership customer satisfaction targets.\nPerformance & Reporting\n Assist with departmental reporting in line with group and manufacturer requirements.\n Monitor productivity, efficiency, and key performance indicators (KPIs).\n Support departmental revenue growth through effective upselling and service retention initiatives.\n Contribute to achieving departmental financial and operational targets.\nCompliance & Standards\n Ensure all manufacturer, company, and industry standards, processes, and procedures are consistently followed.\n Maintain compliance with health and safety requirements and dealership policies.\n Support continuous process improvement initiatives to enhance efficiency and customer experience.\nAbout You\nThe successful candidate will be:\n An experienced automotive aftersales professional with supervisory or management experience - this is essential.\n Highly organised and capable of thriving in a demanding, fast-paced environment.\n A strong communicator with excellent customer handling and conflict resolution skills.\n Passionate about developing and supporting teams to achieve success.\n Commercially aware, with a focus on productivity, efficiency, and customer satisfaction.\n Resilient under pressure and able to effectively prioritise competing demands.\n Experienced in workshop planning, job allocation, and performance management.\n * Committed to maintaining high standards and delivering exceptional customer experiences.\nTo find out more about this Assistant Service Manager vacancy, please apply to Adam Curtis of ACS Automotive Recruitment Consultancy today

About the Role\nWe are seeking a proactive and experienced Anti-Social Behaviour (ASB) Officer to join our team. You will play a key role in investigating and resolving ASB cases, working closely with residents, partner agencies, and internal teams to create safer communities.\n\nKey Responsibilities\n\n Manage a caseload of ASB complaints from initial report through to resolution\n\n Investigate incidents, gather evidence, and take appropriate enforcement action\n\n Work in partnership with police, local authorities, and support services\n\n Prepare legal documentation and attend court where necessary\n\n Provide support and guidance to victims of anti-social behaviour\n\n Maintain accurate records and ensure compliance with policies and procedures\n\n Contribute to prevention strategies and community engagement initiatives\n\nAbout You\n\n Proven experience in ASB, housing, or community safety role\n\n Strong knowledge of relevant legislation (e.g. ASB, Crime and Policing Act)\n\n Excellent communication and conflict resolution skills\n\n Ability to manage a varied caseload and prioritise effectively\n\n Experience working with external agencies and vulnerable individuals\n\n Confident in preparing case files and attending legal proceedings\n\n Full UK driving licence (desirable)

An exciting opportunity has opened for a Business Analyst Manager to join our Operational Change team in Manchester.\n\nIn this role, you’ll lead and develop a team of Business Analysts, providing both strategic direction and hands-on support. You’ll play a key part in delivering AJ Bell’s growth and cost objectives, while progressing your own career in a dynamic and forward-thinking environment.\n\nJob Responsibilities\n\n Responsibility for the business analysis service provision for the Operations and Regulatory Divisions, where advice given and decisions made will have a measurable impact on the profitability or effectiveness of the organisation. Determining the value proposition for the business analysis function.\n\n Work with executive stakeholders to determine the contribution that business and IT improvements can make to achieving business objectives, defining strategies, agreeing and prioritising business requirements, conducting feasibility studies, producing both organisational-level and detailed business models, and overseeing the definition and implementation of holistic solutions.\n\n Recognise opportunities for the business from organisational and technological change and define change initiatives that will exploit such opportunities.\n\n Advise and influence executive management throughout the business change lifecycle, ensuring that change initiatives are aligned with the strategy and enterprise architecture.\n\n Writing and presenting fluently and persuasively on all aspects of business analysis work will be a core skill of yours, while communicating effectively with executives and staff at all levels\n\n Manage the day-to-day tasks of the team to support timely and high-quality delivery in accordance with the agreed practices and methodology.\n\n Support the removal of blockers to delivery or escalate for resolution where appropriate.\n\n Liaise with external suppliers on deliverables.\n\n Support production incidents as appropriate.\n\n Conduct performance reviews acknowledging achievements and areas for development and improvement.\n\n * Supporting and enabling the business to achieve its regulatory requirements, including consumer duty.\n\nYour Skills and Competencies\n\nBusiness analysis. You can set the direction for business analysis within a programme of work, enterprise or wider sector. You can guide tactical decision making and influence the formulation of longer-term strategic plans in an evolving, complex and unpredictable environment. You can give colleagues the means and authority to make decisions about their approach to business analysis activities. You can ensure that the proposed solutions align with the organisational strategy and vision.\n\nBusiness modelling. You can set the direction of scope and methodology for the representation of real-world complex situations across a programme or organisation.\n\nConsultancy You can provide advice, guidance and recommendations based on your specialist knowledge and experience. You can propose methodologies to follow and approaches to implementation. You can frame problems so they can easily be understood, and troubleshoot where required, to support the business in operating more effectively.\n\nEnterprise and business architecture You can work with limited direction to translate business drivers, goals and constraints into business objectives. You can help to define required capabilities and support organisational changes to create operating models that meet business objectives.\n\nRequirements definition and management. You can direct the approach to requirements management. You can enable others to select and apply appropriate life cycle methods. You can influence the prioritisation of complex requirement sets, enabling long-term strategic decision making and short-term tactical fixes. You can ensure the proposed solutions align with the organisational strategy and vision. (Skill level: expert)\n\nStakeholder relationship management You can develop engagement strategies and lead on communication with stakeholders at all levels. You can actively establish relationships and apply the benefits of professional networks. You can act as a point of consultation and escalation to resolve conflict in complex situations.\n\nSystems analysis. You can set the direction for the identification and analysis of IT system capabilities. You can identify gaps in functionality and enable others to explore and assess the effect of software changes. You can demonstrate a strong understanding of business perspectives and technical concepts and can bring them together to form recommendations and a common understanding. You can communicate this effectively between users, development teams and external suppliers.\n\nWhat We’re Looking For\n\nLeadership Excellence: Demonstrated extensive leadership skills, with a focus on providing direction, fostering inclusivity and building high performing teams.\n\nExceptional communication: Strong interpersonal skills with the ability to engage effectively with business and technical stakeholders, including executive and board-level interactions.\n\nTechnical Proficiency - High technical competence of Business Analysis strategy and practices.\n\nWhat we offer\n\n 27days holiday, increasing with service + buy/sell scheme + bank holidays\n\n 8% Pension with matched contributions\n\n Discretionary bonus scheme\n\n Share schemes (including free shares and BAYE)\n\n Health Cash Plan and discounted private healthcare\n\n Free onsite gym\n\n Enhanced family leave (subject to qualifying criteria)\n\n Travel and bike loan schemes\n\n Employee Assistance Programme\n\nLife at AJ Bell\n\n Regular social events including summer and Christmas parties\n\n Learning and development opportunities tailored to you\n\n Casual dress code\n\n * Friendly, supportive team environment\n\nOur ways of working\n\nWe offer hybrid working, with a minimum of 60% of your working time per month spent in the office. For new starters, there’s an initial period of full-time office working to help you settle in and build relationships.\n\nInclusion & diversity\n\nWe’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential

Opportunity This is an opportunity to join IRIS Software Group as we transform into an AI-first company delivering cloud-native solutions that impact millions of lives globally. IRIS produces an integrated suite of mission-critical software applications spanning accountancy, HR, payroll, education, and business operations. You will be working as part of an Agile team to deliver innovative solutions to user stories and requirements, contributing to our modernisation journey that serves over 100,000 customers across 135 countries. The role is challenging and dynamic, with key deadlines to be met as we accelerate our cloud transformation and implement next-generation technologies. You’ll need to embrace continuous learning and bring a focused attitude to tasks that directly enable businesses, schools, and organisations to work smarter and more efficiently. You will be involved in a variety of cutting-edge technical solutions, ranging from the latest .NET technologies using C# to various Front End Web JS Frameworks, all while contributing to our AI-powered platform evolution. You will be supported in your career growth by a highly experienced team, comprehensive learning opportunities, and a vibrant technical community committed to creating exceptional solutions that make a real difference in how our customers operate and succeed. Role Purpose As a Senior Software Engineer, you will be a technical leader within your team, responsible for delivering complex full-stack web applications, serving millions of users, driving technical excellence, and mentoring other engineers. You'll be expected to bring commercial awareness to every technical decision, understanding that the best solution is the one that delivers value to customers and the business, not just the most elegant one. You will work hands-on with cutting-edge UI frameworks, .NET Core backends, and cloud-native technologies while contributing to architectural decisions and ensuring high-quality software delivery across containerised, scalable web products. Key Responsibilities Technical Delivery • Design and deliver complex, scalable systems (multi-service integrations, high-traffic APIs, data processing pipelines) that anticipate edge cases, scalability issues, and long-term maintainability, • Own large features or entire components across their complete lifecycle from conception to production support, • Make commercially aware technical decisions by weighing engineering trade-offs in the context of business commitments, delivery timelines, and customer impact, not just technical purity, • Lead technical discussions and influence architecture decisions within team systems and components, with authority over component-level technical choices and escalation path to Engineering Lead for cross-team impacts, • Drive technical excellence by establishing architectural patterns, standards, and best practices that others can follow, • Ensure knowledge transfer and documentation for owned systems to enable team continuity Collaboration & Communication • Lead with AI-first practices by actively drive AI-led ways of working within the team, using tools such as Cursor, Copilot, and Claude Code as a core part of how you design, build, and ship, while bringing others along on that journey, • Lead story refinement sessions with Product Owners, providing technical expertise for estimation and risk assessment, • Partner with cross-functional teams (product, design, QA) to deliver comprehensive solutions that meet business objectives, • Influence technology choices based on deep technical understanding and business context, • Lead team Agile ceremony facilitation to drive continuous process improvements, and establish team practices that enhance delivery predictability, • Proactively identify and inspire resolution of technical debt and system improvements Quality & Standards • Champion comprehensive quality practices including TDD/BDD standards, automated testing strategies, and shift-left testing, • Lead security implementation across complex features establish security practices and conduct comprehensive security reviews, • Establish development tooling and practices used consistently within the team, • Lead troubleshooting efforts for complex software issues and production incidents, • Establish documentation standards for complex team systems and drive knowledge transfer practices across team deliverables Growth & Development • Mentor junior and mid-level engineers actively to raise team capability and technical standards, • Lead team code review standards establishment conduct complex feature reviews, and drive quality improvements across team deliverables, • Drive continuous improvement and champion responsible AI adoption with team governance practices Required Experience & Skills Technical Skills • Frontend Development: Strong proficiency with modern UI frameworks (e.g. Angular, React, Vue.js, Blazor) including performance optimisation and component architecture OR working knowledge with focus on backend specialisation, • Backend Development: Strong proficiency with .NET Core, C#, ASP.NET Core Web APIs, REST, application architectures, and distributed systems, • Database Systems and Data Architecture: Strong knowledge of SQL, NoSQL and data architecture decisions., • AI-Assisted Software Engineering: Actively engaged in AI-first ways of working by showing a genuine shift in how you approach design, development, and problem-solving with AI as a core part of the workflow, not just a productivity add-on., • Experienced integrating AI tools (Cursor, Copilot, Devin, Claude Code, etc.) into engineering practices to accelerate design, development, testing and debugging, using them critically and responsibly to improve quality, productivity and decision-making., • Observability: Advanced DataDog, Application Insights or Amazon CloudWatch implementation with performance tuning and cost optimisation, • Infrastructure as Code: Infrastructure as Code with either Terraform, Bicep, ARM Templates or AWS CloudFormation/CDK, • CI/CD Design: Design comprehensive CI/CD architectures for team deliverables, establish deployment strategies, and optimise pipeline performance for team efficiency, • Cloud Architecture: Strong proficiency in SaaS using Azure (Functions, Queue, Blob Storage, VMs, etc) or AWS (Lambda, SQS/SNS, EC2, etc.) services, infrastructure design, and performance tuning, • Container Orchestration: Strong containerisation (e.g. Docker) or Kubernetes (AKS/EKS) experience with production-scale deployments, • Architecture Expertise: Expertise in clean architecture principles, SOLID design patterns, and domain-driven design, • Quality & Testing: Drive TDD/BDD adoption in team testing strategy and quality governance, and implement comprehensive automated testing with continuous improvement, • Scalable Solutions: Experience with highly scalable solutions and internet-facing traffic levels, • Performance & Scalability: Profiling and benchmarking applications., • Application Security: Confident vulnerability management, thread modelling and tracking, • Production Support: Knowledge of observability and production support practices. Proficient in debugging complex issues, performance optimization, and production troubleshooting Experience Requirements • 5-7 years of professional software development experience, • Proven ability in delivering complex, multi-system solutions, • Experience working with highly scalable, internet-facing solutions serving millions of users, • Demonstrated technical leadership through architecture decisions, technical mentoring, and cross-team collaboration, • Track record of driving technical excellence, establishing standards, and influencing technology choices, • Active mentoring experience with junior and mid-level engineers, • Experience leading technical initiatives that span multiple sprints or quarters Soft Skills • Commercially aware and outcome-oriented — understands that engineering decisions exist within a business context, and prioritises delivery and customer value over technical perfection, • Demonstrates resilience and adaptability in the face of changing priorities or commercial commitments — able to pivot without losing quality or motivation, • Strong analysis and problem-solving skills for troubleshooting technical issues, • Excellent verbal and written communication skills with ability to explain technical concepts to non-technical stakeholders, • Technical leadership and influencing skills without formal authority, • Ability to utilise technical skills to develop and coach others through mentoring and knowledge sharing, • Collaborative approach and ability to work as part of wider Engineering, Platform and Quality teams, • Conflict resolution skills for technical disagreements and cross-team coordination, • Genuinely curious and AI-forward by continuously evolving how you work, with AI tooling as a natural part of your day-to-day, not an afterthought Desirable Skills • Experience working with regulated or complex domains (finance, health, govtech) with audit requirements, • Experience designing high-quality AI interactions through effective prompt engineering, efficient token usage, and optimisation techniques, combined with practical use of the Model Context Protocol (MCP) to integrate AI systems with tools and services for richer, automated workflows, • Expertise with advanced monitoring and APM strategies using Datadog, including custom dashboards and alerting (or similar observability platform), • Expertise with modern UI architecture patterns (micro-frontends, SSR/SSG), • Knowledge of security best practices and compliance requirements (OAuth2, OIDC, RBAC), • Experience with event-driven architectures, • Exposure to DevOps processes and automation ensuring end-to-end responsibility of features, • Advanced cloud certifications in Azure or AWS

Our client, an Energy Consultancy, is looking for an Account Manager to join their team. This role involves managing the full client lifecycle - from initial account setup through to contract analysis, negotiation, processing and securing agreements. You will manage client queries and ensure a seamless renewal process, while also identifying opportunities to enhance service delivery and increase account profitability. If you have account management experience gained from an energy broker/consultancy, immaculate attention to detail combined with excellent communication and organisational skills - apply today! Key Responsibilities • Preparing client’s account for tendering and identifying the best strategy for pricing, • Liaising with suppliers to ensure efficient and competitive pricing, • Analysing all received offers and preparing a clear and comprehensive analysis for the client, • Managing communication with clients and suppliers to ensure smooth transition and setup, • Managing all client queries to ensure prompt and satisfactory resolution., • Identify ways to add value to client’s portfolio and applying a cross-sell strategy, • Support the growth & development of the team, including training team members Skills and experience required: • Min. 1 year account management experience within the energy industry, • Good knowledge of B2B energy market, • Ability to deal with a conflict in a constructive way, • Good team player but able to work independently, • Provide exceptional service that consistently exceeds client expectations, • Build relationships with empathy and professionalism, • Demonstrate a strong drive for career growth and development Ref: 15066 Title: Account Manager (B2B energy consultancy) Location: Homebased (1 day a month in the South London office) Salary: Competitive DOE

YourParkingSpace is seeking a highly skilled and technical Senior Backend Engineer to join our innovative and forward thinking team. We are the UK’s fastest-growing parking technology provider, dedicated to making parking effortless for drivers and maximising revenue for space owners. Our on-demand marketplace connects drivers to thousands of spaces, while our comprehensive suite of B2B solutions transforms parking assets into connected mobility hubs. We are part of a global transport solutions group leading the way in making our cities more livable. Overview of role We are seeking an experienced Senior Backend Engineer with expertise in PHP and Laravel to join our team and play a critical role in the development and maintenance of our microservice based architecture. As a Senior Backend Engineer, you will be responsible for designing, developing, and maintaining microservices using PHP (8.4), and other technologies such as MongoDB, GoLang, AWS, Docker, and CI/CD. Location: Remote based in the UK. You will be required to: • Collaborate with cross-functional teams, including software engineers, product managers, and quality assurance, to gather requirements and design, develop, and implement microservices using PHP (Laravel)., • Write unit and integration tests using TDD best practices to ensure the reliability and stability of the code., • Optimise and maintain MongoDB databases for efficient performance, including maintaining Atlas search indexing and utilising aggregation pipelines., • Work with Docker to deploy and manage microservices in a scalable and containerised environment., • Utilise AWS services for building and deploying microservices in a cloud-based environment., • Participate in CI/CD processes, including automated build, test, and deployment pipelines, to ensure smooth and efficient software delivery., • Use Git for version control and collaborate with other team members to ensure effective code management., • Collaborate with other backend engineers to identify, manage and prioritise tech-debt., • Stay updated with the latest industry trends and technologies, and proactively suggest improvements to our technology stack. We require: • Strong experience in PHP (8.4) and Laravel (12) development, with a deep understanding of respective concepts and best practices., • Familiarity with microservices architecture and event driven design., • Proficiency in designing and maintaining MongoDB databases., • Experience with Docker for containerization and deployment of microservices., • Knowledge and experience with the core AWS services (ECS, EC2, S3, SQS)., • Proficient in using Git for version control., • Detail-oriented with strong analytical thinking and problem-solving abilities, with the capability to work in an agile-based environment, • Passionate about staying updated with the latest technologies and continuously improving the technology stack., • Strong interpersonal, communication, and conflict resolution skills with a positive, can-do attitude., • Resilient, adaptable, and self-motivated; effective both independently and in team environments. Ideally you will have: • Experience developing services and/or AWS lambdas using GoLang, • Knowledge of configuring infrastructure using Terraform, • Knowledge and experience with CI/CD pipelines. We offer you: ✨ Collaborative & innovative work environment 🌱 Professional growth & development opportunities 💰 Competitive salary 🏖️ 24 days annual leave (increasing with service to 27) plus your birthday 🎁 Comprehensive benefits (EAP, health cash plan, tech/cycle schemes, gym membership, retail discounts) Join our team and be a part of the future of the parking industry! If you have a passion for fostering long-term commercial success and are excited about joining a market leading, growing company, apply now.

We are seeking a proactive and customer-focused Customer Success Manager. As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their desired outcomes with our products or services. You will work closely with clients to understand their needs, provide support, and drive long-term relationships. Your goal is to maximize customer satisfaction, retention, and growth. Job Responsibilities Customer Relationship Management: • Serve as the primary contact for onboarding, training, and ongoing support for customers., • Build strong relationships with customers to understand their goals and ensure their success. Onboarding & Training: • Guide new customers through the onboarding process to ensure a smooth implementation of our product/service., • Conduct product demonstrations and training sessions tailored to customer needs. Customer Retention & Growth: • Proactively monitor customer health and engagement, identifying risks and opportunities for expansion., • Collaborate with sales and marketing teams to identify upsell or cross-sell opportunities. Support & Issue Resolution: • Act as the customer's advocate within the organization to resolve issues promptly., • Coordinate with technical and product teams to address customer feedback and improve user experience. Performance Metrics & Reporting: • Track and analyze key metrics such as Net Promoter Score (NPS), churn rate, and customer satisfaction., • Provide regular reports and insights to management on customer trends and areas for improvement., • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Requirements • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Minimum Technical and Work Environment Requirements: • Internet Connection:, • Primary internet connection with a minimum speed of 15 Mbps., • Backup internet connection with at least 10 Mbps., • Backup connection must be capable of supporting work during a power outage., • Primary Device:, • Desktop or laptop equipped with at least:, • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor., • A minimum of 8 GB RAM., • Backup Device:, • Must meet or exceed the performance of an Intel Core i3 processor., • Must be functional during power interruptions., • A functioning webcam., • A noise-canceling USB headset., • A quiet, dedicated home office space., • Peripherals and Workspace: A smartphone for communication and verification purposes., • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth., • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field., • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward., • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards., • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment., • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

JOB DESCRIPTION About the role We have a new opportunity for an experienced Planned Delivery Resident Liaison Manager to join the Guinness team. The purpose of this role is to lead a team of Project Delivery Resident Liaison Officers as part of a liaison service for Guinness residents affected by planned investment works, ensuring positive outcomes for both residents and Guinness. Our Planned Investment Delivery teams deliver a cyclical programme of improvements that enhance the quality and safety of our residents’ homes. This could include a programme of replacing windows, roofs, communal decorations and more. This is a full time, 35 hours per week, permanent role based in our Oldham, Bower House Office. The role is agile‑based, enabling flexible collaborative working to support the planned delivery programme. What we are looking for We are looking for a confident leader with a proven track record of delivering high‑quality resident services, resolving cases effectively and managing conflict with professionalism. You will have experience working cross‑functionally and managing stakeholders under pressure, as well as developing and monitoring resident engagement strategies. This is a new role in Planned Delivery and you will be integral in shaping the way the team engage with Guinness Residents and regional teams. You will be able to demonstrate these essential skills: Proven track record of delivering high levels of sustained resident service, case resolution and conflict resolution. Experience of matrix working cross functionally and the ability to manage stakeholders in a high-pressured environment. Experience in developing and monitoring resident engagement strategies. Proven track record in leading, managing, motivating, developing and coaching teams. Experience of housing, repairs and tenancy management policy, practice and regulation, including H&S. Excellent oral and written communications. Excellent knowledge of Microsoft Office particularly Word, Excel, Outlook and PowerPoint. Demonstrates the Guinness Behaviours. Desirable skills: Experience of working with external agencies. Experience of working in a regulated environment. Good knowledge of The Social Housing (Regulation) Act 2023, including Awaab’s Law. Essential Qualifications: Educated to Level 3 (A-level or equivalent) or higher. Desirable Qualifications: Relevant professional qualification. If you are interested in finding out more about the key responsibilities of the role and to ensure you meet the essential criteria, please review the role profile. TGPCVL

Production Team Leader Location: Stockport Shifts: 1x Double Days & 1x Fixed Nights Shift: 05:45 – 14:00 (Mon-Thu), 05:45 – 12:45 (Fri) Late Shift: 13:30 – 21:45 (Mon-Thu), 11:45 – 18:45 (Fri) Nights: 20:30 – 06:30 (Mon-Thu) Salary: 15% Shift Allowance Double Days & 30% Night Shift Premium The Opportunity An exciting opportunity has arisen for an experienced Production Team Leader to join a well-established manufacturing business in Stockport. This is a people-first leadership role where you will be responsible for creating a positive, high-performing and engaged team environment. Working closely with the Production Manager, you'll lead, coach and develop your team while ensuring safety, quality, delivery and productivity targets are achieved. We're looking for someone who enjoys leading from the front, developing people and creating a culture of accountability, continuous improvement and teamwork. Key Responsibilities Lead and motivate a manufacturing team to achieve production targets Manage attendance, absence and return-to-work processes Conduct performance management activities, coaching and development discussions Handle employee relations matters including investigations, disciplinary processes and conflict resolution Ensure team members are trained, competent and supported in their roles Monitor productivity, quality and operational performance Drive continuous improvement and lean manufacturing initiatives Work closely with production, quality, engineering and support functions to resolve issues Maintain a visible shop floor presence and lead by example Promote a safe, positive and inclusive working environment About You To be successful in this role, you will ideally have: Previous experience in a Team Leader, Supervisor or similar people management position Strong employee relations experience including absence management, performance management and disciplinary processes Excellent communication and interpersonal skills Confidence managing difficult conversations and resolving workplace issues A proactive and solutions-focused approach Strong organisational and leadership skills Good IT skills including Microsoft Office Desirable Experience Manufacturing, assembly or production environment experience Lean manufacturing or continuous improvement knowledge SAP or ERP system experience Understanding of employment policies and workplace procedures What's On Offer? Stable and growing manufacturing environment Genuine leadership responsibility Opportunities for personal development and progression Supportive management team Competitive salary and benefits package If you're an experienced Team Leader or Supervisor who enjoys developing people and driving operational performance, we'd love to hear from you