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Marks Consulting Partners are currently looking for a Housing Officer to work with one of our Housing Association clients.What the Job Will be DoingManaging a designated patch of properties, delivering a proactive and customer-focused housing management service.Conducting tenancy sign-ups, introductory visits, tenancy audits and tenancy reviews.Investigating breaches of tenancy and taking appropriate enforcement action where necessary.Managing anti-social behaviour (ASB) cases from initial reports through to resolution, working alongside internal teams and external agencies.Carrying out regular estate inspections, identifying health & safety issues and ensuring communal areas are maintained to a high standard.Working closely with residents to resolve tenancy issues and promote sustainable tenancies.Managing succession applications, assignments, mutual exchanges and other tenancy changes.Supporting residents with safeguarding concerns and making referrals to appropriate support services where required.Working alongside Income Officers to support rent collection and tenancy sustainment.Liaising with Repairs, Income, Allocations and Customer Services teams to deliver a joined-up service.Responding to complaints, Member enquiries and resident queries in a professional and timely manner.Maintaining accurate case records and ensuring all actions comply with housing legislation, policies and procedures.What You Will NeedPrevious experience working as a Housing Officer, Neighbourhood Officer or Tenancy Officer within a Housing Association or Local Authority.Experience managing a housing patch and delivering a tenancy management service.Knowledge of housing legislation, tenancy management and best practice.Experience dealing with anti-social behaviour, tenancy breaches and estate management.Excellent communication, negotiation and conflict resolution skills.Experience working with vulnerable residents and safeguarding issues.Ability to manage a busy caseload and work to performance targets.Strong organisational skills with excellent attention to detail.Experience using housing management systems such as NEC, Northgate, Civica, MRI, Orchard or similar.Full UK Driving Licence and access to a vehicle (desirable).TPBN1_UKTJ

HR Business Partner – London (Permanent) HR Business Partner | Employee Relations | Change Management | Workforce Planning Location: London (Liverpool Street) – 3 days per week in the office following probation, 2 days from home. Important: During the first 3–6 months, the successful candidate will be required to work from our Wickford, Essex office 3 days per week to support onboarding and training. Following probation, the role will be based at our London office near Liverpool Street, with 3 office days and 2 remote working days per week. Candidates must be willing and able to commute to both Wickford and London. Reports To: HR Director – UK & Ireland About the Organisation Our client is a growing international organisation operating across multiple markets. With a collaborative and people-focused culture, the business is committed to innovation, continuous improvement and professional development. This role offers the opportunity to partner with leaders across the UK and Ireland, supporting strategic business objectives through effective people practices, employee engagement and organisational change. About the Role We are seeking an experienced and proactive HR Business Partner to support employees and leaders across the UK and Ireland. This is a broad generalist role that combines strategic business partnering with hands-on operational HR support. Working closely with the HR Director and business leaders, you will provide pragmatic HR solutions, support organisational change, manage employee relations matters and help drive employee engagement initiatives. The role requires someone who is comfortable operating in a fast-paced environment, balancing commercial objectives with employee experience while building strong relationships across the business. This opportunity would suit an HR professional who enjoys variety, thrives in evolving environments and wants to contribute to the development of a growing HR function. Key Responsibilities HR Business Partnering - Provide day-to-day HR advice and support to managers and employees across the UK and Ireland. - Partner with leaders on workforce planning, performance management and employee development. - Coach managers to support effective decision-making and minimise people-related risk. - Support business change initiatives and organisational development activities. - Build strong stakeholder relationships and position HR as a trusted business partner. Employee Relations & Compliance - Manage a range of employee relations cases including disciplinary, grievance, performance management and conflict resolution matters. - Ensure compliance with UK employment legislation and company policies. - Support managers in handling complex people issues with confidence, fairness and commercial awareness. - Identify and escalate risk appropriately while maintaining a pragmatic approach. Employee Experience & Engagement - Support initiatives that promote employee engagement and a positive workplace culture. - Act as a trusted point of contact for employees and managers. - Contribute to the development of an inclusive and collaborative working environment. HR Operations & Systems - Support effective HR processes including payroll, benefits administration and employee data management. - Maintain accurate HR records and reporting through Workday and other HR systems. - Identify opportunities to improve HR processes, efficiencies and ways of working. - Work collaboratively with colleagues to ensure consistency across HR activities. Change Management & Organisational Development - Support organisational change projects and restructuring activities. - Help leaders navigate periods of change and business transformation. - Contribute to organisation design initiatives that align people structures with business objectives. Diversity, Equity & Inclusion - Support DE&I initiatives across recruitment, development and engagement activities. - Promote an inclusive culture that values diverse perspectives and experiences. Skills & Experience - Minimum 4 years' HR experience with proven success in an HR Business Partner or similar role. - Strong generalist HR knowledge and understanding of UK employment law. - Experience supporting employee relations cases and organisational change initiatives. - Demonstrated ability to work effectively in fast-paced, evolving environments. - Strong stakeholder management and influencing skills. - Excellent communication and relationship-building abilities. - Commercially aware with sound judgement and a pragmatic approach to problem-solving. - Strong HR operations experience and understanding of core HR processes. - Proficiency in Workday is essential. - CIPD Level 5 qualified or equivalent experience preferred. Personal Attributes Collaborative, approachable and solutions-focused. Resilient, adaptable and comfortable managing competing priorities. Confident communicator with the ability to challenge constructively. Proactive, organised and able to work independently. Motivated by continuous improvement and professional growth. What We Offer Opportunity to play a key role within a growing international organisation. Exposure to a broad range of HR activities and strategic initiatives. Collaborative and supportive working environment. Professional development and career progression opportunities. Competitive salary and benefits package. If you are interested, please apply today

We're looking for a Senior Employee Relations Advisor for a public sector organisation based in Wiltshire (hybrid) on an initial 7-month contract, paying up to £574 per day (Inside IR35, Umbrella).This is a hybrid role with an expectation to attend the office in Wiltshire 3 days per week.The successful Senior Employee Relations Advisor will manage a caseload of high-risk, sensitive, and complex ER matters from initial stages through to resolution, including industrial disputes and employment tribunal engagement. They will provide expert advice to managers and employees on HR policy and UK employment law, and represent HR in formal hearings and appeals. They'll also deliver coaching and training to managers on ER processes and responsibilities.You will need proven experience working with the following:- 5 or more years of hands-on employee relations experience - Managing complex ER cases end to end, including disciplinary, grievance, and appeal hearings - Industrial disputes and employment tribunal engagement - Building and maintaining effective relationships with trade unions, legal advisors, and internal stakeholders - In-depth knowledge of UK employment legislation and its practical application - Representing HR at formal hearings and appeals - Preparing case summaries, policy documents, and formal reports - Conflict resolution and navigating sensitive or high-risk situations - Coaching and training managers on ER processes and responsibilities - Interpreting and applying HR policy and legal frameworksPublic sector experience would be beneficial.CIPD Level 5 Associate Diploma or equivalent is required for this role.You'll need to hold or be eligible to obtain SC clearance. Sole UK nationality is also required for this role.Interested?Please apply below.Senior Employee Relations Advisor, ER Advisor, HR Advisor, Employee Relations Specialist, HR Business Partner, Complex Case Management, Employment Tribunal, Industrial Disputes, Trade Union Relations, CIPD Level 5, UK Employment Law, Disciplinary and Grievance, Stakeholder Management, Wiltshire, Hybrid, Contract, Inside IR35TPBN1_UKTJ

Company description:Water Utility Company based in Yorkshire region of England.Job description:Flow & Spills Technical Specialist Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:We offer a competitive salary, from £42,881 to £50,709 depending on experience.This role has been classified as a Business Needs Users (BNU) and eligible for a Company Car or Cash Allowance (£3000 per annum) subject to company criteria.Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year).Attractive pension scheme (up to 12% company contribution).Development opportunities in line with the Flow and Spill Technical Specialist progression plan.25 days annual leave plus bank holidays - plus two extra wellness day!Life assurance cover of 4 times pensionable salary.A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.Retail savings scheme.Online GP service, cycle to work scheme, gym membership discounts and many more!We have an exciting opportunity for a Flow and Spill Technical Specialist to join the River Health department at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?Location: East Coast - Mobile worker, hybrid working with two to three days visiting our sites across the East Coast Water network.Work type: Permanent . 37 hours per week, Monday - Friday.What we do!Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this.We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. River Health are a key part of how we plan to meet the changing expectations of customers and regulators.The Flow and Spill Technical Specialists will play a pivotal role in delivering exceptional performance across all areas related to storm overflows, including Pass Forward flow compliance, storm overflow reduction, storm storage optimisation, and network optimisation.This role involves close collaboration with both operational and project delivery teams to ensure action plans are aligned across the business. It is critical to achieving 100% compliance with environmental permits and driving the company's environmental performance across these metrics.Where you fit in!As our Flow and Spill Technical Specialist you will:Analysis and Interpretation: Analyse and interpret spill and flow-related operational performance information, proactively identifying and implementing corrective actions in alignment with Health and Safety standards. Escalate regulatory or performance risks to the regulatory operational performance manager as appropriate.Action Plans: Create, track, and report on site and regional action plans to ensure all wastewater process spill and flow-related activities comply with legislation and regulatory obligations while achieving internal company performance targets.Technical Direction: Provide scientific, technical, and practical direction required for the short and medium-term operation of spill and flow-related assets.Performance Tracking: Utilise performance data to track flow and overflow performance and demonstrate the benefits of interventions. Analyse and explain operational performance data and review performance reports with the Flow & Spill Technical Manager and operational managers.Regulatory Compliance: Contribute to the provision of information for regulatory returns and EA correspondence. Take a lead role in ensuring quality assurance documents are developed and maintained in alignment with business requirements.Risk Management: Develop suitable risk registers to support Asset Planning in identifying risks and issues, monitoring strategic performance requirements, and prioritising risks and issues for investment or operational management.Collaboration: Work with operational teams to ensure that unfunded flow compliance and overflow risks are appropriately mitigated and tracked.Key Responsibilities: Conduct meetings and workshops with internal stakeholders to establish and agree on operational action plans and investment needs. Carry out desktop and onsite investigations into flow and spill performance. Optimise onsite assets to improve flow compliance and reduce storm overflow discharges. Educate and provide technical expertise to operational colleagues on flow and spill compliance and performance.Skills, Experience, and Qualifications Required:Experience working in wastewater with process understanding and Wastewater network experience would be beneficial.Excellent environmental compliance knowledge, experience, and passion.Be experienced in conflict resolution, change management and strategy delivery.Good organisational and planning skills.Good analytical and problem-solving skills, with the ability to clearly articulate complex issues to others.Have previous experience of operating within a regulated industry or framework and environmental regulatory understanding.Experience with implementing management systems.Processes and procedure creation and improvement.Excellent stakeholder management and collaborative working.Excellent stakeholder management and collaborative working. Be able to work comfortably and influence across multiple levels of the business and externally.Strong interpersonal and relationship-building skills and be able to coach less experienced team members.Ability to acquire, understand, interpret, and disseminate information, both technical and financial.You would also benefit from having:Previous experience with managing/leading people.Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy!Do we sound like your cup of tea?If you've got experience in Wastewater with process understanding and compliance and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.Closing Date 31st July 2026.Were committed to helping colleagues prioritise their growth and development in their current roles, building essential knowledge and capabilities in their area of expertise to support a successful career.To support this, we expect colleagues to have completed a minimum of two years in their current role before applying for internal job opportunities. For more information, please speak to your local HR Business Partner.If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.All our roles are subject to a medical questionnaire, and further medicals when required.We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.TPBN1_UKTJ

Intensive Temporary Accommodation Officer (Complex Needs)WatfordPermanent, 37 hours per weekThe VacancyAre you passionate about changing lives through housing? If youre someone who combines strong housing management expertise with empathy, resilience and a can-do attitude, our client wants to hear from you.Introduction to the roleTheyre looking for a dedicated and proactive Intensive Temporary Accommodation Officer to join our Housing Operations team. This is more than just a housing roleits an opportunity to support people with complex needs to sustain tenancies, rebuild independence, and thrive in their communities.Role purposeAs an Intensive Temporary Accommodation Officer, you will deliver a high-quality, person-centred housing management service to customers in their Housing First and Next Step programmes.Youll take ownership of tenancies from pre-assessment through to sustainment, ensuring customers receive tailored support while meeting essential housing management standards.Whats the role?Key AccountabilitiesManaging a portfolio of tenancies, ensuring residents are supported to maintain long-term, stable housingCarrying out pre-tenancy assessments, property inspections, and tenancy reviewsSupporting residents with rent management and reducing arrears through payment planning and monitoringHandling anti-social behaviour, tenancy breaches, and complex casework with professionalism and careWorking with partners, support agencies, and stakeholders to ensure a joined-up serviceRepresenting the organisation in court and at community or stakeholder meetingsEnsuring properties are safe, compliant, and re-let quickly to minimise void lossPlaying a key role in delivering a trauma-informed, customer-first approachWhat are they looking for?Essential:Experience in housing management, ideally within social housingStrong understanding of rent recovery, tenancy enforcement, and housing legislationExperience working with individuals with complex needs (e.g. mental health, substance misuse, domestic abuse)Excellent communication, negotiation and conflict resolution skillsAbility to work both independently and collaboratively in a fast-paced environmentA customer-focused, solution-driven mindsetA full driving licence and access to a car with business insuranceDesirable:Knowledge or experience of the Housing First modelCIH qualification or equivalentWho youll work withResponsible to: Temporary Accommodation Team LeaderDepartment: Housing OperationsWhat can they offer you?28 days annual leave (pro rata)Employer pension contribution of up to 11%Development opportunitiesComprehensive employee rewards schemeHow they workThey embrace agile working blending time in their communities, shared spaces, and remote working. With digital technology at the heart of their approach, they empower teams and individuals to work flexibly.How to applyIf this sounds like your next role, click apply now, tell them why youve got what it takes, and attach a copy of your current CV.Closing date: 26th July 2026Interviews: To be confirmed(Please note they reserve the right to close the vacancy early if they receive a large response.)TPBN1_UKTJ

ER Case Lead London 3-month Contract - Hybrid £500 per day Umbrella ARM are delighted to be working with our client to help them recruit a HR Caseworker on a 3 month contract. The Role: Lead and manage a portfolio of ER cases including disciplinary, grievance, performance, long-term sickness, and conduct matters. Ensure all casework is accurately documented, legally compliant, and resolved in a timely and fair manner. Manage flexible working requests, changes to terms and conditions, and exit processes. Support the delivery of formal processes including redundancy consultations and TUPE transfers. Provide expert guidance to line managers and HR Business Partners on employment law and ER best practices. Coach stakeholders on conflict resolution, policy interpretation, and procedural fairness. Escalate cases appropriately while maintaining ownership of resolution pathways. Requirements: Proven experience in managing complex ER cases in a fast-paced, matrixed organisation. Strong knowledge of UK employment law and HR policy frameworks. Excellent communication, coaching, and stakeholder management skills. Ability to handle sensitive matters with discretion and professionalism. Experience working with cross-functional teams including Legal and Compliance. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change

Customer Service Officer (6-month fixed term contract) Watford (Office Based)37 hours per weekThe VacancyIntroduction to the roleOur client work with their customers and communities to change lives, and theyre looking for a highly motivated Customer Service Officer to join their Customer Service Team and help them deliver an exceptional experience to their customers.As a Customer Services Officer, you will act as the voice and face and be instrumental in enhancing the customer experience by exceeding customer needs whilst supporting the team to achieve Key Performance Indicators (KPIs) within a call center.Role purposeThey put the customer at the heart of everything that they do and take a proactive approach for each customer contact through multi-channel communication.As part of their Customer Service team, you will use your communication skills to help them deliver high-quality customer services.The right candidate will be highly customer-focused and committed to delivering quality services to their residents and work effectively and proactively with colleagues to give their customers an exceptional customer experience.Whats the role?Key Accountabilities:Be the first point of contact for the organisations customers, assisting with a range of enquiries and liaising with other staff members as required.Assess and resolve enquiries, requests and complaints by telephone, email, online or face to face as reasonably possible.Effective administration of the repairs process to include call handling, email responses, diagnosing faults, raising jobs, allocating and issuing jobs, managing work in progress, updating, and completing works on the system in a timely and effective manner.Focus on creating a first-time resolution for the customer ensuring queries are dealt with where possible at first point of contact, taking ownership to resolve queries effectively.Apply sound judgement to resolve customer queries in relation to repairs and maintenance. Doing so in a timely manner as well as managing such queries sensitively and effectively through satisfactory resolution.Provide accurate repairs advice to customers.Demonstrating empathy, professionalism and the ability to manage conflict, achieving a balance between requirements of customers and internal stakeholders.Acting as a key point of contact for customer enquiries and signposting customer queries appropriately.Ensuring that all customer enquiries and requests are dealt with in a prompt, courteous manner that demonstrates excellent customer service in all communications with customers.Provide a comprehensive information service to all customers, advising on services, policies, procedures of the organisation to either inform or resolve the needs of the customer.To use sound judgement and take decisions within the established procedures/policies for each service request including logging, processing and progress chasing enquiries or repairs requests whilst adhering to the procedures, policies, service standards and key performance targets to maximise customer satisfactionWhat are they looking for?Essential:Experience in Customer Service / ReceptionQualifications in Customer Service / Customer CareYou will need to maintain a satisfactory basic level DBS checkWhat can they offer you?28 days annual leave (pro rata)Employer pension contribution of up to 11%Development opportunitiesComprehensive employee rewards schemeHow they workThey embrace agile working blending time in their communities, shared spaces, and remote working. With digital technology at the heart of their approach, they empower teams and individuals to work flexibly.How to applyIf this sounds like your next role, click apply now, tell them why youve got what it takes, and attach a copy of your current CV.Closing date: 5 August 2026Interviews: To be confirmed(Please note they reserve the right to close the vacancy early if they receive a large response.)TPBN1_UKTJ

Accounts Payable Manager WHAT WE OFFER • Competitive salary • Ongoing career progression, training and support in gaining nationally recognised qualifications (including Education Scheme and ACCA Support) • 30 days holiday entitlement pro rata (including Bank Holidays) with an additional day for each year of service • Great pension scheme (Penfold) • Fun company socials and events • Flexible hybrid working model • Employee Assistance Programme and coaching for personal and professional development • Enhanced parental leave policy (subject to length of service requirements) ABOUT US Williams, Stanley & Co is a leading accountancy firm catering to a diverse range of clients within the hospitality industry, from high street chains to family-run cafes. Our company began with a mission to provide accurate and actionable financial insights to businesses, drawing from our founders’ own experiences in managing multiple rapidly growing ventures. Driven by a commitment to customer-first accounting, we’ve assembled a team of experienced and trusted accountants who share our vision for excellence. With a strong emphasis on collaboration and expertise, our team operates seamlessly across different locations, including the UK, Philippines and Dubai. ABOUT YOU Our Accountancy firm seeks a reliable Accounts Payable Manager. The successful candidate will have extensive knowledge and experience of Accounts Payable as well as a strong proven managerial record. You will be someone who has experience working with a vast range of clients, building great rapports along with managing a team of up to 10. If you enjoy data entry, team management and can work efficiently in a fast-paced hybrid office/remote setting, please get in touch. You are: • An analytical thinker with excellent problem-solving and data analysis skills • Detail-oriented to ensure accuracy in financial transactions and reports • Proactive in identifying and resolving issues and improving efficiency and processes • A natural leader that can manage and train our AP team • Able to work independently and manage multiple tasks simultaneously • Highly organised – able to manage and prioritise your own and your team’s workload efficiently • Adaptable and flexible to handle changing priorities and deadlines • Technically proficient with advanced Excel skills and experience with NetSuite or other SAP systems • Proficient in Accounts Payable processes for optimisation, financial forecasting, and budgeting • A strong communicator, able to collaborate and build relationships effectively • Customer service-oriented to address and resolve supplier inquiries promptly • Capable of conflict resolution to handle escalations and disputes effectively What You’ll Be Doing: • Responsible for the AP Function, process implementation and development, team development and client controls • Liaise with all departments to ensure improved processes and automation across the business. • Ensuring that the work completed by the members of the team is correct by double checking the work where necessary. • Processing invoices • Responsible for maintaining the supplier ledgers for all entities including regular supplier statements and reconciliations • Employee responsibility • Defining and improving the systems and controls for the business as well as ensuring that processes are efficient and effective • Communicating with suppliers and clients and maintaining good rapports • Maintaining email and other system inboxes and workflows • Be an active team member and support colleagues in their work • Reviewing and approving prepared documents on our accounting systems, ensuring high level of accuracy Skills and Qualifications: • Minimum of 3 years’ experience managing AP teams. • Xero/QuickBooks/Sage systems experience • People management / Team management • Strong communication, both strong oral and written • Common sense and Self driven can-do attitude • Ability to work to tight deadlines and under pressure with good time management skills • Excellent attention to detail • Strong problem solver who applies novel techniques to solve issues, challenges long hold beliefs when necessary • Experience of high-volume invoice processing and automated approval workflow • Microsoft Excel, PowerPoint and Microsoft Office proficient user • Reliable Team player, who can work collaboratively with multiple stakeholders • Motivated to excel and perform the role to the best of their ability • Confident to suggest new ideas and listen to client’s needs • Thrives in a dynamic, fast-paced work environment Desirable: • XERO / Debt experience • NetSuite experience would be advantageous • Supplier statement reconciliations • Creditor list management • Payment Runs – proposing and processing • Bank Reconciliations • Xero Advisor Certification / QuickBooks Online Core Certification

HR Advisor Full-Time, permanent position £40,000 + car allowance Based in Westminster We are working with a leading Social Housing Construction Contractor to recruit an experienced, and pro-active HR Advisor to join their HR team based in Westminster. This is a full-time, permanent position As the HR Advisor, your key duties will include: Mobilisation end to end ownership Long term/short term sickness management and action plans Build partnerships Senior Managers HR Initiatives/projects to drive branch performance and maximise productivity Union negotiations and pay negotiations Capability and coaching Major terms and conditions changes Support on resource management Drive transforming work force action plan Conflict resolution Retention planning Redundancy consultations - end to end ownership Be a support for key roles interviews Structural reviews Support branches with gross misconduct and grievance hearings Deliver HR training Be the knowledge expert on HR issues providing business focused, risk balanced advise. Provide monthly statistics and information for the board report.This is a great opportunity for somebody looking to further their HR career with a business who really are passionate about their people. For more info please apply online or call Meg on (phone number removed) for more information

Description About us: Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn’t an option. And that problem isn’t exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities. Conventional home broadband doesn’t always work for them. Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms. We take the complexity out of connectivity. The role opportunity: The Senior Project Manager is imperative in leading large complex projects for either our customers or internal stakeholders. This is a busy, fast paced role that you can really make your own with the opportunity to implement real change. We are looking for an individual who enjoys working in a high-paced environment and who is able to deliver to tight timescales through innovative and organised methods. This person would also need to be prepared to conduct monthly client visits across the UK. Key areas of focus: Joining our Programmes & Installations team, you will be responsible for working across multiple projects from beginning to end within the agreed timescale. You will work with various stakeholders across the business to deliver customer driven projects independently or as part of a wider programme to time cost and quality criteria. Your day to day role will consist of the following responsibilities, you may be required to carry out further responsibilities at the company's discretion. • Lead the team of Project Managers for a given sector(s); ensuring they are supported to work at their most effective and deliver projects to time, cost and quality, • Responsible for the provision, content and quality of regular programme and project reports within your sector(s); working to ensure they are truthful, current and relevant, • Responsible for the successful delivery of larger projects or multi-site programmes within your sector; occasionally working under the direction of a programme manager for transformational programmes, • Support your team with prioritization of workload, and work yourself in line with company objectives, • Provide feedback, advice, project updates and encouragement to team members, • Manage deadlines and push the team (and yourself) to ensure timeliness, • Working within the senior leadership team, managing different teams to ensure delivery of projects on time to a high standard, • Manage multiple projects and controlling competing demands to ensure expectations are met, • Introduce new procedures to improve our customer experience, • Coordinate different project elements to ensure key milestones are met, • Evaluate project delivery to identify ongoing improvements to ensure a seamless service, • Provide advice on the management of projects, • Organise various people working on a project, • Ensure all project documentation is created and kept up to date, • Make sure that all the aims of the project are met, • Make sure the quality standards are met, • Drive multiple projects simultaneously and meet project goals and objectives by tracking costs, performance, service level agreements (SLAs), and other metrics., • You will lead or partner with the department, executing against the operational plan to ensure outcomes are delivered efficiently and effectively. Customer Driven: • Identify and assess customers’ needs to achieving and exceeding customer satisfaction, • Build sustainable relationships and trust with customers through open and interactive communication, • Handle customer queries, provide appropriate solutions and alternatives within the expected time frame and follow up to ensure resolution About you: You will be a passionate and motivated individual with the ability to spin multiple plates (projects) at once! You value an organised approach and are able to take individual tasks upon yourself to complete tasks on time. You are excellent at working with people and always strive to provide a customer driven approach. We are looking for someone that: • A motivated team player and leader with a true passion for what you do, • Strong analytical and problem-solving skills, • Excellent organisational skills with the ability to deliver in line with strict timescales, • Self motivated and able to seek information and develop knowledge and skill, • Leadership qualities, such as motivation techniques and conflict-management Your experience • Extensive experience in project management within IT, • In depth knowledge and skills of project management, • Experience of working with senior management and external customers, • Knowledge of the telecommunications industry, especially of internet service providers, • Proficient with Microsoft Office applications ( Word, Excel, PowerPoint, Visio). It would be beneficial to have... • Understanding of Data Network Technology – SD-WAN, MPLS, VPN, Internet, Cisco, etc., • Knowledge of managed Network Services, including but not limited to, SD-WAN, MPLS, VPN, security services, LAN/WAN, and cloud is required. We offer a competitive salary and benefits package which includes an ‘Annual Leave Buy & Sell Scheme’, in addition to a remote first working environment, allowing our employees more flexibility when it comes to the importance of a healthy work / life balance. Please be aware that the successful applicant to this role will receive an offer which is subject to the satisfactory completion of a basic level DBS check. At Wifinity we are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics which are identified by law (including sexual harassment).We are committed to treating candidates and employees with courtesy, dignity and respect. This advert can be available in other formats (upon request) for those who require it, please contact jobs@wifinity.co.uk for assistance.

We are seeking a proactive and customer-focused Customer Success Manager. As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their desired outcomes with our products or services. You will work closely with clients to understand their needs, provide support, and drive long-term relationships. Your goal is to maximize customer satisfaction, retention, and growth. Job Responsibilities Customer Relationship Management: • Serve as the primary contact for onboarding, training, and ongoing support for customers., • Build strong relationships with customers to understand their goals and ensure their success. Onboarding & Training: • Guide new customers through the onboarding process to ensure a smooth implementation of our product/service., • Conduct product demonstrations and training sessions tailored to customer needs. Customer Retention & Growth: • Proactively monitor customer health and engagement, identifying risks and opportunities for expansion., • Collaborate with sales and marketing teams to identify upsell or cross-sell opportunities. Support & Issue Resolution: • Act as the customer's advocate within the organization to resolve issues promptly., • Coordinate with technical and product teams to address customer feedback and improve user experience. Performance Metrics & Reporting: • Track and analyze key metrics such as Net Promoter Score (NPS), churn rate, and customer satisfaction., • Provide regular reports and insights to management on customer trends and areas for improvement., • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Requirements • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Minimum Technical and Work Environment Requirements: • Internet Connection:, • Primary internet connection with a minimum speed of 15 Mbps., • Backup internet connection with at least 10 Mbps., • Backup connection must be capable of supporting work during a power outage., • Primary Device:, • Desktop or laptop equipped with at least:, • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor., • A minimum of 8 GB RAM., • Backup Device:, • Must meet or exceed the performance of an Intel Core i3 processor., • Must be functional during power interruptions., • A functioning webcam., • A noise-canceling USB headset., • A quiet, dedicated home office space., • Peripherals and Workspace: A smartphone for communication and verification purposes., • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth., • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field., • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward., • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards., • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment., • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Our client, an Energy Consultancy, is looking for an Account Manager to join their team. This role involves managing the full client lifecycle - from initial account setup through to contract analysis, negotiation, processing and securing agreements. You will manage client queries and ensure a seamless renewal process, while also identifying opportunities to enhance service delivery and increase account profitability. If you have account management experience gained from an energy broker/consultancy, immaculate attention to detail combined with excellent communication and organisational skills - apply today! Key Responsibilities • Preparing client’s account for tendering and identifying the best strategy for pricing, • Liaising with suppliers to ensure efficient and competitive pricing, • Analysing all received offers and preparing a clear and comprehensive analysis for the client, • Managing communication with clients and suppliers to ensure smooth transition and setup, • Managing all client queries to ensure prompt and satisfactory resolution., • Identify ways to add value to client’s portfolio and applying a cross-sell strategy, • Support the growth & development of the team, including training team members Skills and experience required: • Min. 1 year account management experience within the energy industry, • Good knowledge of B2B energy market, • Ability to deal with a conflict in a constructive way, • Good team player but able to work independently, • Provide exceptional service that consistently exceeds client expectations, • Build relationships with empathy and professionalism, • Demonstrate a strong drive for career growth and development Ref: 15066 Title: Account Manager (B2B energy consultancy) Location: Homebased (1 day a month in the South London office) Salary: Competitive DOE

YourParkingSpace is seeking a highly skilled and technical Senior Backend Engineer to join our innovative and forward thinking team. We are the UK’s fastest-growing parking technology provider, dedicated to making parking effortless for drivers and maximising revenue for space owners. Our on-demand marketplace connects drivers to thousands of spaces, while our comprehensive suite of B2B solutions transforms parking assets into connected mobility hubs. We are part of a global transport solutions group leading the way in making our cities more livable. Overview of role We are seeking an experienced Senior Backend Engineer with expertise in PHP and Laravel to join our team and play a critical role in the development and maintenance of our microservice based architecture. As a Senior Backend Engineer, you will be responsible for designing, developing, and maintaining microservices using PHP (8.4), and other technologies such as MongoDB, GoLang, AWS, Docker, and CI/CD. Location: Remote based in the UK. You will be required to: • Collaborate with cross-functional teams, including software engineers, product managers, and quality assurance, to gather requirements and design, develop, and implement microservices using PHP (Laravel)., • Write unit and integration tests using TDD best practices to ensure the reliability and stability of the code., • Optimise and maintain MongoDB databases for efficient performance, including maintaining Atlas search indexing and utilising aggregation pipelines., • Work with Docker to deploy and manage microservices in a scalable and containerised environment., • Utilise AWS services for building and deploying microservices in a cloud-based environment., • Participate in CI/CD processes, including automated build, test, and deployment pipelines, to ensure smooth and efficient software delivery., • Use Git for version control and collaborate with other team members to ensure effective code management., • Collaborate with other backend engineers to identify, manage and prioritise tech-debt., • Stay updated with the latest industry trends and technologies, and proactively suggest improvements to our technology stack. We require: • Strong experience in PHP (8.4) and Laravel (12) development, with a deep understanding of respective concepts and best practices., • Familiarity with microservices architecture and event driven design., • Proficiency in designing and maintaining MongoDB databases., • Experience with Docker for containerization and deployment of microservices., • Knowledge and experience with the core AWS services (ECS, EC2, S3, SQS)., • Proficient in using Git for version control., • Detail-oriented with strong analytical thinking and problem-solving abilities, with the capability to work in an agile-based environment, • Passionate about staying updated with the latest technologies and continuously improving the technology stack., • Strong interpersonal, communication, and conflict resolution skills with a positive, can-do attitude., • Resilient, adaptable, and self-motivated; effective both independently and in team environments. Ideally you will have: • Experience developing services and/or AWS lambdas using GoLang, • Knowledge of configuring infrastructure using Terraform, • Knowledge and experience with CI/CD pipelines. We offer you: ✨ Collaborative & innovative work environment 🌱 Professional growth & development opportunities 💰 Competitive salary 🏖️ 24 days annual leave (increasing with service to 27) plus your birthday 🎁 Comprehensive benefits (EAP, health cash plan, tech/cycle schemes, gym membership, retail discounts) Join our team and be a part of the future of the parking industry! If you have a passion for fostering long-term commercial success and are excited about joining a market leading, growing company, apply now.

About StarComplianceStarCompliance is on a mission to make compliance simple and easy. Trusted globally by enterprise financial institutions, the user-friendly STAR platform empowers organizations to achieve regulatory compliance while safeguarding their integrity and business reputations. Through a customizable, 360-degree view of employee activity, the STAR software enables firms to automate the detection and resolution of potential areas of conflict while streamlining daily workflows and increasing efficiency. Location: Candidates MUST be UK based and have right to work. We are seeking a highly skilled and pragmatic Site Reliability Engineer (SRE) to help lead our evolution from legacy single-tenant monoliths to modern, scalable, multi-tenant microservices. This is a pivotal role for our business, enabling faster delivery, improved reliability, and real scalability across our SaaS portfolio. While we’ve got a solid handle on infrastructure monitoring, we’re still in the early innings when it comes to application-level observability, autoscaling, and progressive delivery strategies (e.g., canary releases, blue/green deployments). That’s where you come in. You’ll work closely with Infrastructure, Architecture, Engineering, and Support teams to design, build, and evangelize the next generation of SRE practices and tools that ensure uptime, resiliency, and customer trust. • Champion Reliability by Design: Collaborate with architects and engineers to build resilient, fault-tolerant systems across our evolving cloud-native stack., • Observability Overhaul: Lead the charge on full-stack observability, leveraging modern APM tooling, meaningful SLOs/SLIs, and actionable alerts., • Scaling Systems: Develop and implement auto-scaling strategies, load testing plans, and capacity forecasting for multi-tenant environments., • Progressive Delivery: Help implement and automate deployment strategies such as canary releases, feature flags, and blue/green rollouts., • Incident Response: Create and refine on-call processes, incident response playbooks, and blameless post-mortem routines., • Monitoring & Tooling: Own and evolve our monitoring infrastructure, integrating metrics, logs, and traces into a cohesive ecosystem., • Developer Empowerment: Build reusable templates, dashboards, and platform tooling to empower dev teams to “shift left” on reliability., • Cross-functional Collaboration: Work hand-in-hand with Infrastructure, Architecture, Support, and Engineering teams to drive shared accountability for uptime and performance., • 5+ years in SRE, DevOps, or Production Engineering roles, ideally within a SaaS or cloud-native environment., • Deep experience with cloud platforms (preferably Azure or AWS), and Infrastructure-as-Code tools (e.g. Terraform)., • Hands-on experience with Azure DevOps is strongly preferred, as our CI/CD and project workflows are fully built around it., • Proficiency with observability tools such as New Relic, Datadog, Prometheus, or similar., • Strong understanding of software deployment strategies, CI/CD pipelines, and release engineering., • Ability to code in at least one modern scripting or systems language (e.g., Python,PowerShell, Go, Bash)., • Experience operating multi-tenant environments with an emphasis on security, performance, and cost optimization., • Excellent communicator who thrives in cross-functional settings and can influence engineering culture around reliability., • Experience in regulated industries (e.g., financial services, healthcare)., • Background with service mesh architectures, distributed tracing, and gRPC/GraphQL., • Familiarity with incident management platforms (e.g., PagerDuty, OpsGenie)., • Contributions to open-source SRE tooling or frameworks. StarCompliance Background Checks All positions require pre-employment screening due to employees potentially having access to highly sensitive and confidential information involving finance and compliance; candidates must be trustworthy and have a heightened sensitivity to protecting confidential financial, professional information. To be eligible for employment with StarCompliance, candidates must undergo a rigorous background investigation with checks including, but not limited to, criminal record history, consumer credit, employment history, qualifications, and education checks. Equal Opportunity Employer Statement We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, gender identity or expression, marital/civil union/domestic partnership status, veteran status or any other protected characteristic as outlined by country, state, or local laws. This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. StarCompliance makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please request a copy of our Equal Opportunities Policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Description We are seeking a driven and results-oriented Partnership Manager to play a pivotal role in building and managing strategic partnership across EMEA. This role offers an exciting opportunity to collaborate closely with Partners and develop model partnerships that showcase the strength and value of our combined offerings. You will be responsible for driving alignment across sales, marketing, and engineering teams to achieve ambitious sales targets and establish a successful partnership. The ideal candidate will excel in new partner acquisition, both through outbound sales activity and partner development, and will thrive in a fast-paced environment. We plan to hire someone for this position who permanently resides in EMEA. Key Responsibilities: 1. Partner Development and New Business Acquisition: • Facilitate communication and collaboration between Wowza and partner teams., • Lead outbound sales activities to identify and target new partners in the EMEA region, focusing on both strategic and regional opportunities., • Track and measure the success of Partnership initiatives., • Actively source, qualify, and close new partnerships to drive business growth, ensuring a robust pipeline of new partner accounts., • Lead onboarding and training processes for new partners. 1. Engagement and Collaboration: • Identify and qualify in-bound and outbound leads prioritizing new business opportunities with high-potential partners., • Collaborate with the Partner & Wowza Sales Team to organize reseller roadshows to present Wowza’s solution to prospects., • Collaborate with Sales Leadership and GTM teams for effective opportunity closure., • Establish productive relationships with marketing for regional partner marketing., • Maintain a working knowledge of Wowza’s products, services & competitive advantages. 1. Performance and Reporting: • Achieve or exceed monthly quotas and communicate forecast changes early., • Deliver growth targets for each partner., • Contribute to the enhancement of the Wowza partner program., • Provide credible forecasts and recommendations for partner relationships., • Maintain updated and accurate HubSpot Account Records for managed Partners. 1. Contract Management: • Negotiate standard contract elements and identify/escalate contract-related issues. 1. Strategic Alignment: • Work collaboratively with sales leadership to address key GTM Sales priorities., • Manage channel conflicts to positive outcomes., • Execute partner plans for revenue growth. 1. Additional Responsibilities: • Other duties as assigned. Special Conditions: • Quota-carrying role., • Travel required., • Primary regional responsibilities as assigned., • Flexible work hours, Partner time-zone dependent. Qualifications/Experience: • 3+ years of successful partnering sales experience., • Understands selling habits unique to specific regions., • Demonstrated ability to create and maintain relationships across all levels of a business, including C-Level, • Participate in channel strategy discussions for positive outcomes. Alert to issues or inhibitors for success. Bring potential resolutions to solve issues., • Ability to prioritize workload across multiple countries and time zones., • Proven track record in developing partners for software or technology sales., • Solid presentation skills and collaborative communication style., • Professional working proficiency of English required., • Skilled conflict resolution both internally and externally., • University degree. Benefits Benefits and compensation to be confirmed based on location. Compensation will include base salary and variable compensation plan based on incremental sales growth. Who We Are: Wowza Media Systems is a Colorado-based, globally-known leader in video streaming software solutions. Wowza’s software enables its customers to deliver high-fidelity video streams from any source to any destination, reliably at large scale and with low latency. Wowza’s solutions are implemented by tens of thousands of customers in more than 100 countries, across education, healthcare, enterprise, gaming, fitness, auction, e-commerce, and government applications. Founded nearly fifteen years ago, Wowza is backed by private equity firm Clearhaven Partners. Why Work for Wowza: Join a fast-paced, private equity-backed Colorado software company sitting at the intersection of mission critical video streaming applications. Wowza has long standing reputations for technical prowess and consistent innovation and has been a consistently growing company. In addition, Wowza’s team works to connect the larger community with our passion for tech. From live-streaming graduation ceremonies for local schools to helping parents monitor their children in the NICU, employees can cultivate the same creative energy that first brought the company to life. Our employees are encouraged to take ownership of their role and coworkers are happy to help one another along their video journey. We have a brand-new company headquarters office as well as remote employees across the US and around the globe.

Liquid Personnel is recruiting experienced Family Court Advisers (FCAs) to join a dedicated service supporting children and families through family court proceedings. This is a full-time agency role offering £33.50 per hour and highly flexible home working of up to 4 days per week. As a Family Court Adviser, you will play a vital role in ensuring that the voice, welfare, and best interests of children remain at the heart of every decision made by the court. Working across both Public Law and Private Law proceedings, you will undertake complex assessments, provide expert analysis and recommendations, and work collaboratively with families, professionals, and the judiciary to achieve the best possible outcomes for children. • Pay rate of £33.50 per hour, • Highly flexible home working – up to 4 days per week, • Supportive and experienced team environment, • Meaningful and rewarding work influencing positive outcomes for children and families, • Access to ongoing professional development, • Dedicated support from an experienced recruitment consultant As a Family Court Adviser, you will: • Conduct safeguarding checks and risk assessments within family court proceedings., • Gather, analyse, and evaluate complex information relating to child welfare and protection concerns., • Prepare high-quality court reports, statements, and professional recommendations., • Represent and advocate for the child’s wishes, feelings, and best interests throughout proceedings., • Undertake direct work with children, young people, and families., • Provide expert advice to courts on safeguarding and welfare matters., • Manage a varied caseload across Public Law and Private Law proceedings., • Work effectively with local authorities, legal representatives, schools, healthcare professionals, and partner agencies., • Support the delivery of the Child Focused Court Model (CFC), ensuring children remain central throughout court proceedings., • Maintain accurate case records and effectively utilise electronic case management systems., • Apply professional judgement and evidence-based practice to support high-quality decision-making., • Contribute to positive outcomes through effective communication, analysis, and partnership working. To be successful in this role, you must have: • A recognised Social Work qualification (BA, MA, DipSW, or equivalent), • Registration with Social Work England, • A minimum of 3 years' post-qualifying experience working with children and families, • Strong experience in safeguarding, risk assessment, and child protection work, • Excellent report-writing and analytical skills, • Strong communication skills with children, families, legal professionals, and partner agencies, • Effective negotiation and conflict-resolution skills, • Excellent case management and organisational abilities, • Competent IT skills and experience using electronic case management systems, • Ability to remain professional and resilient when managing sensitive, complex, and high-conflict situations, • Previous experience within Family Court Advisory, Child Protection, Looked After Children, or Court Teams, • Experience working within Public Law and/or Private Law proceedings, • Knowledge of the Child Focused Court Model (CFC), • Understanding of current family justice legislation and court processes, • Free DBS and compliance service, • Twice-weekly payroll and Faster Pay service, helping you get paid more quickly, • Access to exclusive roles not available through other agencies, • Free access to Liquid Personnel’s exclusive social work training and CPD portal, • Dedicated consultant with extensive social work knowledge, • Access to a wide selection of social work opportunities across the UK, • Refer a Friend Bonus – Receive £500 for every social worker you refer who we successfully place*, • Find Your Own Job Bonus – Receive £250 for bringing your own position to us*, • Ongoing recruitment support throughout your placement If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement. Liquid Personnel is an equal opportunities employer. Liquid Personnel Ltd is acting as an Employment Business in relation to this vacancy. Terms and conditions apply to our bonus schemes. BH – 200813 GH – 35532

Location: Remote - Preference for Europe/Dubai/UK but open to candidates based in EST time zones Compensation: $130K - $150K We are building a secure computation network that is fundamentally changing how high-value data is stored and used globally. Our decentralized technology expands beyond traditional blockchain transactions into new verticals like AI, biometric data, health data, voting, and consumer data using privacy-enhancing technologies (PETs). Backed by a record-setting seed round and founded by high-profile leaders from Uber, Indiegogo, and Coinbase, we are seeking a highly experienced Head of Community to drive our global strategy. This is a critical, deeply cross-organizational role where you will design and execute innovative strategies to bring to life a vibrant global community. You will serve as the pulse of the project, collaborating closely with senior Marketing, Product, Engineering, and Research teams to align community initiatives with the project's development and vision. Key Responsibilities: • Strategy & Growth: Develop and execute creative strategies to drive community growth and engagement with intentionality., • Program Leadership: Lead end-to-end community initiatives, including ambassador programs, interactive forums, competitions, and social media campaigns., • Cross-Org Alignment: Collaborate closely with Marketing, Product, Engineering, Developer Relations, and Research teams to ensure a cohesive community strategy., • Events & Hosting: Organize and host community AMAs, webinars, workshops, and Twitter/X Spaces, and participate in live events., • Sentiment & Feedback: Monitor and analyze community sentiment, trends, and feedback to inform product and marketing strategies., • Team Building: Recruit, train, and manage a team of community ambassadors, setting clear goals and metrics., • Risk Management: Lead crisis management and conflict resolution within the community., • Experience: 4+ years of experience as a community leader in crypto/Web3., • Crypto Fluency: Deeply embedded in crypto culture, fluent in its narratives and evolving ecosystem., • Scaling Track Record: Proven ability to build and scale communities, ambassador programs, and engagement campaigns., • Technical Grasp: Strong grasp of blockchain technology and decentralized systems., • Soft Skills: Excellent communicator with strong interpersonal skills and high emotional intelligence., • Strategic & Analytical: Strategic thinker and planner, skilled in data-driven engagement strategies, and possessing creative problem-solving abilities with a bias for action., • Leadership: Empathetic and curious leader who motivates teams and builds resilient, growth-driven cultures. Preferred Experience (Nice-to-Have): • Active personal Twitter presence., • Experience at an early-stage startup or a Web3 protocol., • Skilled in community platforms and social tools., • Compensation: Competitive compensation package, inclusive of a base salary ($130K - $150K) and a vast token allocation (token award)., • Flexibility: 100% remote-first organization (primarily focused on European and US East Coast time zones) with working hours adaptable to your lifestyle., • Time Off: 25 days of annual paid vacation, plus paid sick leave & parental leave., • Culture & Offsites: Twice a year company offsite to work and have fun as a team, plus a mentorship-oriented work culture., • Wellness: Company-paid Employee Assistance Program (mental, financial, and legal help) and a monthly coworking stipend up to €150., • Impact: Work on new, complex problems in an emerging and dynamic field (secure computation, PETs, AI) and learn from world-class domain experts. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city. MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.

Head of Conflicts Leading entrepreneurial international law firm seeks a new Head of Conflicts to join their London office to directly support a Risk and Compliance Partner: • Generous salary + excellent employee benefits, • Annual gym membership contribution, • Long service annual leave accrual, • Hybrid working (3 days office / 2 days remote), • City location / Bank The Head of Conflicts will report to the Risk and Compliance Partner and the successful candidate will be required to conduct a gap analysis and to train and build up a team of conflicts analysts. Line management and supervision of those currently running conflict checks will be required. Key Responsibilities of the Head of Conflicts: • Lead on, and successfully deliver, a large-scale project to implement improvements to the firm's internal conflicts processes and procedures., • Identify and resolve potential conflicts of interest and confidentiality issues arising from client matters, lateral hires, and mergers., • Draft waivers and consent language required in the resolution of conflicts of interest and confidentiality issues., • Update the conflicts and confidentiality provisions in the firm's Terms of Business, as may be necessary from time to time., • Lead on internal investigations and other queries which involve conflict of interest or confidentiality issues., • Draft and update the firm’s internal conflicts of interest policies and procedures., • Provide training to partners and staff, globally, on conflicts of interest and confidentiality., • Regularly report to the firm’s management, Conflicts Committee, and partners on conflicts related issues. Key Requirements of the Head of Conflicts: • Qualified lawyer with preferably 10 years of experience as a Conflicts Lawyer in an international firm., • Strong people management skillsand experience of successfully leading a team., • Excellent communication, negotiation, and stakeholder management skills., • Demonstrable strategic and leadership skills., • Strong problem-solving and holistic risk assessment abilities., • Ability to work under pressure and to deadlines., • In-depth and hands-on experience of using IntApp suite of products (Open, Walls etc).

Senior Conflicts Analyst A fantastic opportunity has arisen for a Senior Conflicts Analyst to join a fast-growing transatlantic law firm on a permanent basis. In this role, you will work within new business intake in London and will play a key role in supporting the Firm and the Business Acceptance team in the identification, substantive analysis and resolution of ethical and commercial conflicts and related regulatory compliance matters. • Salary to £100,000, • Superb employee benefits, • Hybrid working (3 days office / 2 days remote), • Subsidised on-site restaurant and coffee bar, • Enhanced family leave, • GymFlex Senior Conflicts Analyst Key Responsibilities: • This role will be a key point of liaison between the US conflicts team and UK Partners to support the resolution of conflicts which will mainly be cleared in accordance with ABA rules. This will involve an explanation of the ABA rules and the differences with SRA rules to obtain the information required to support decision making., • Analyse search results in accordance with applicable ethical rules and Firm policies; proposing issue resolution in a clear and concise manner for escalation to the US team where appropriate., • Review standard and non-standard engagement letters and draft waivers / consents as needed., • Confirm the need for ethical walls, prepare supporting documentation, escalating as appropriate., • Work with the Head of Business Acceptance to analyse and resolve complex conflict issues., • Review and approve new client forms prepared by the Conflict Analysts. Senior Conflicts Analyst Skills & Requirements: • 3+ years’ experience in a similar role within a law firm., • Degree or the equivalent with strong academic performance required., • Demonstrated experience in ABA conflicts and analytical research gained within a corporate environment., • Proficiency in Microsoft Office, Excel, and Adobe Acrobat with the ability to adapt to new software and applications required.., • Substantive knowledge applying the SRA and American Bar Association Model Rules., • Strong critical thinking, analytical, and problem-solving skills.

Conflicts Analyst Leading global law firm on an exciting growth path seeks an experienced Conflicts Analyst with strong critical thinking, analytical, and problem-solving skills to join its Risk Management team, driving ethical compliance and conflict resolution across the Firm. • Salary to £80,000, • Tremendous employee benefits, • Enhanced family leave, • Hybrid working (3 days office / 2 days remote), • Subsidised on-site restaurant and coffee bar Conflicts Analyst Key Responsibilities: • Evaluate information obtained from partners through the Intapp Open intake system for accuracy and completeness, • Prepare and provide preliminary analysis from search results in accordance with applicable ethical rules and Firm policies, • Produce detailed conflicts reports and propose effective resolutions, • Maintain and update the firm’s conflicts database with precise and current information on clients and matters, • Participate in the testing and review of new software systems and applications Conflicts Analyst Skills & Requirements: • Some experience in conflicts, compliance, analytical research gained within a law firm, • Prior experience of ABA conflicts rules would be of benefit but not required as training will be provided, • Proficiency in Microsoft Office, Excel, and Adobe Acrobat, and in Intapp products preferred, • Willingness and ability to learn conflicts analysis applying the SRA and American Bar Association Model Rules

Our client is currently seeking a dedicated Micromobility Coordinator. This contract position offers a unique opportunity to play a pivotal role in overseeing and optimising an extensive e-bike network. Key Responsibilities: Oversee operational and financial aspects of the e-bike network Administer and audit financial performance, including fee collection and revenue management Maintain daily operational oversight of Mobility Data Specification (MDS) platforms Monitor and enforce Service Level Agreements (SLAs) and geofenced parameters Track and audit contractual social value commitments, ensuring compliance with the London Living Wage Chair quarterly accessibility roundtables and update the Equalities Impact Assessment action plan Brief internal teams on infrastructure requirements, ensuring alignment with the London Cycling Design Standards (LCDS) Act as an expert consultee for Development Control team regarding micromobility integration Job Requirements: Experience in commercial contract management within local government, transport, or a regulatory environment Understanding of highways safety, equalities act (EQIA processes), and social value auditing Proficiency in using live data dashboards, API feeds, or Geographic Information Systems (GIS) Ability to act as a robust client-side manager, holding operators accountable to SLAs and financial caps Exceptional stakeholder navigation, conflict resolution, and negotiation skil...

HR Officer | Hook, Hampshire | £40,000£45,000 We are looking for an experienced HR Officer to take on a varied, standalone people role with the opportunity to shape and develop their own team. This permanent, full-time position would suit someone confident, organised, and ready to provide practical HR support across the business, supporting around 150 employees across the Group. The role reports into the FD and will be fully office based initially during the handover and while you get to know the business. Key responsibilities of the HR Officer • Act as a trusted HR contact across the UK business and wider group., • Support management systems, personnel activity, and day-to-day employee matters., • Lead recruitment and induction for new starters., • Keep HR policies compliant with employment law and statutory requirements., • Advise senior management on employment law, salaries, redundancy, and confidential people matters. About you Youll be organised, approachable, commercially aware, and confident working independently. Youll bring: • Strong UK employment law knowledge., • HR Officer or similar experience, including recruitment, induction, pay, benefits, appraisals, training, and development., • Experience with performance management, conflict resolution, people management, and project work., • Knowledge of q...

Conflicts Analyst Leading global law firm on an exciting growth path seeks an experienced Conflicts Analyst with strong critical thinking, analytical, and problem-solving skills to join its Risk Management team, driving ethical compliance and conflict resolution across the Firm. • Salary to £80,000, • Tremendous employee benefits, • Enhanced family leave, • Hybrid working (3 days office / 2 days remote), • Subsidised on-site restaurant and coffee bar Conflicts Analyst Key Responsibilities: • Evaluate information obtained from partners through the Intapp Open intake system for accuracy and completeness, • Prepare and provide preliminary analysis from search results in accordance with applicable ethical rules and Firm policies, • Produce detailed conflicts reports and propose effective resolutions, • Maintain and update the firm’s conflicts database with precise and current information on clients and matters, • Participate in the testing and review of new software systems and applications Conflicts Analyst Skills & Requirements: • Some experience in conflicts, compliance, analytical research gained within a law firm, • Prior experience of ABA conflicts rules would be of benefit but not required as training will be provided, • Proficiency in Microsoft Office, Excel, and Adobe Acrob...

Director of Business Acceptance (Conflicts & AML) An award-winning international law firm is seeking a dynamic and strategic Director of Business Acceptance to join its growing Risk function. This newly created leadership role offers a unique opportunity to shape and drive the firm’s approach to Conflicts and Anti-Money Laundering (AML) across the UK and EMEA, while collaborating closely with colleagues in the US. • Highly lucrative salary + excellent benefits, • Hybrid working structure (3 days office, 2 remotely) on a full-time 9.30am-5.30pm basis, • Ultra-modern office space close to City Thameslink Director of Business Acceptance Key Responsibilities: • Lead the firm's Business Acceptance function, acting as the primary escalation point and overseeing the team, • Serve as Deputy MLRO, supporting AML and financial crime matters, including internal reports and SARs, • Liaise with the US Conflicts team and supervise London-based analysts supporting US conflicts processes, • Monitor and implement changes in relevant legislation, regulations, policies and procedures, • Act as the firm's Anti-Bribery & Corruption Officer, providing guidance and overseeing gifts and hospitality compliance, • Oversee preparation of the annual AML Risk Assessment and Independent AML Audit, • Build strong relationships across business services teams and contribute to operational initiatives, • Deliver risk and compliance training across the firm as required Director of Business Acceptance Skills & Requirements: • Qualified solicitor or barrister or an experienced risk professional within a law firm, • Able to demonstrate understanding of the risks faced by an international commercial law firm, • Ability to manage the resolution of legal and commercial conflicts of interest with regards to the applicable regulatory requirements, • Experience of the US ABA conflict of interest roles will be an advantage, • Shares knowledge across the team, and provides ongoing instruction and support

Principal Enforcement Officer – Housing (HHSRS Specialist) Location: London Bridge (Hybrid – 3 days in office) Rate: £50 per hour We are seeking a highly experienced Principal Enforcement Officer with a strong background in housing standards and enforcement. This is a critical role requiring an expert who can operate confidently at a senior level and handle complex, high-risk cases. Key Responsibilities: Carry out detailed property inspections in line with HHSRS requirements Prepare and issue enforcement notices under the Housing Act 2004 Develop comprehensive schedules of work Lead on high-level enforcement action, including prosecutions and Civil Penalty Notices (CPNs) Prepare prosecution bundles and represent the authority as a witness in court and/or at First-tier Tribunal (FTT) hearings Manage challenging situations with professionalism, demonstrating strong conflict resolution skills Essential Requirements: Extensive experience conducting HHSRS inspections Proven track record of serving enforcement notices and taking formal legal action Strong experience preparing prosecution cases and attending court or tribunal hearings Demonstrable experience issuing CPNs Excellent conflict management and stakeholder handling skills This is a demanding role suited to a seasoned professional who is confident working autonomously and making high-level enforcement decisions. To find out more information please ...

£1,000 - New Starter Bonus ?Our client’s goal is to offer children an amazing educational experience from birth to pre-school, their most formative years. They focus on every unique child and our highly skilled and qualified teams provide the very best early years’ experience in a safe and stimulating environment. Our client is looking to recruit a Nursery Manager. As a Nursery Manager you will be responsible for: ? • Playing a key role in creating a safe, welcoming and stimulating environment that promotes children’s learning, • You will effectively manage the day to day running of the nursery delivering outstanding standards of care and education in partnership with colleagues, parents and children, • Be accountable for meeting all objectives and nursery targets with a commercial and people focus, ensuring the nursery if efficient and profitable, • Lead the nursery team with a positive and passionate outlook, being able to deal with any conflict resolution while developing yourself and others through professional development and monitoring performance, • Be happy to be big on our differences and maintain minimum operating standards, • You will be big on inspiring, exciting, and challenging colleagues to deliver the best childcare and education The successful candidate will need: ? • Minimum Level 3 Qualification in Early Years, • Minimum two years early ...

Job Family Group: Ethics & Compliance Group Job Description: Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need new talent to pursue commercial opportunities, fuelled by world-class insight and expertise. Were always striving for more innovative digital solutions, sustainable outcomes and closer collaboration across our company and beyond, and you could be part of that too. About the role: We have an excellent opportunity for a Compliance Manager to implement an effective and consistent ethics and compliance (E&C) program in our London and Hanover trading offices. In this role, you will support and provide timely advice to our European APac Power and Carbon (EPAC) Trading & Origination businesses, perform trade and communications surveillance, and assist in developing and deploying bps algorithmic trading governance framework, all while sharing knowledge and building strong relationships across all of E&C as part of a best-in-class compliance department in the energy industry. Main responsibilities and tasks The position reports to the Senior Compliance Manager in London and is primarily responsible for performing surveillance of business activities, influencing culture and providing guidance to the business to ensure compliance with all laws, regulations and bp policies and procedures. More specifically, you will: Business communications and market surveillance Perform trade surveillance to ensure compliance with commodity trading venue rules and regulatory requirements, including the Market Abuse Directive (MAR) and Regulation on Energy Market Integrity and Transparency (REMIT). Perform business communications monitoring to meet our obligations around potential market abuse and/or inside information under MAR and REMIT. Assist in the development of our trade surveillance programme to maintain effective arrangements, systems and procedures to detect and report suspicious orders and transactions. Advisory / support Provide regulatory and compliance advice and support to the EPAC business and support functions. Coordinate a risk-based trading compliance monitoring program in London and Hanover, ensuring that all bp trading compliance policies and procedures are appropriately documented, updated and available for reference. Develop strong relationships and partnerships with the business, establishing E&C as a functional business partner. Build strong working relationships with other E&C team members in London and Singapore to ensure effective knowledge sharing and timely resolution of incidents. Support in the monitoring and assessment of new regulatory requirements impacting a commodity trading business (i.e. new requirements around REMIT, MiFID II). Assist the business to identify and mitigate risks involved in new business activity (both physical commodity and regulated financial activity). Assist in compliance training and promoting a top-class culture of compliance. Algorithmic activity Support the development and deployment of an effective governance framework and appropriate control environment to manage and mitigate regulatory risk associated with algorithmic and electronic trading. Work with our trading teams to understand and mitigate potential inside information risks associated with algorithmic activity. About you: Essential requirements: Relevant University degree or equivalent working experience. Energy commodity trading knowledge and an understanding of traded products, markets and general business processes. A background in gas and power markets would be a strong advantage. Working experience with automated / algorithmic trading (trading, monitoring or other relevant tasks). Fluent English language skills (both written and verbal). Experience, knowledge and understanding of relevant regulations (MiFID, MAR, REMIT, EMIR etc), commodity trading venue rules, FCA regulatory requirements and managing regulatory relationships. Experience of designing and conducting compliance monitoring and surveillance activity. Ability to demonstrate integrity, courage and sound judgement. Ability to impact and influence at all levels of the organization. Strong work ethic, initiative and creativity to achieve identified goals, both individually and as a team player working in a global and fast-paced environment. Strong problem-solving skills with ability to see the next step and follow through on operational detail. Great communication and interpersonal skills capable of advising on E&C matters and adopting a variety of styles to achieve the desired result and build consensus with diverse partners. Nice to have German language skills would be an advantage. Experience in using in-house and/or third-party trade surveillance systems such as SCILA. Ability to develop and deliver training materials. Why Join Us? At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and others benefits. Reinvent your career as you help our business meet the challenges of the future. Apply now! Travel Requirement: Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Algorithmic Trading, Commodity Trading, Compliance Policies, Conflict Management, Data Analysis, Decision Making, Employee and labour relations (Inactive), Ethical Compliance, Ethical judgement, Facilitation, German Language, Global Perspective, Global trend analysis across society, economies and structures, Industry knowledge and advocacy, Influencing, Intelligence writing and briefing, Issues and Policy Management (Inactive), Knowledge Sharing, Presenting, Regulatory Compliance, Stakeholder Engagement, Stakeholder Management, Strategic Thinking, Surveillance, Trading Fundamentals, Sentiment and Trends ? Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status.Individuals with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process,pleasecontact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. TPBN1_UKTJ

Resilience Support Worker - SEMH Specialist Teaching Assistant Location: Specialist school settings across Doncaster Contract: Temporary, term-time only (Monday-Friday) Daily Rate: £92.56 - £110 (holiday pay included) Higher pay bands available based on experience, additional qualifications, and placement budgets. Connect. Stabilise. Progress. Academics Agency are on the lookout for a patient, perceptive, and proactive SEMH Teaching Assistant to join our bank of specialist staff. Your Day-to-Day: • Build trusting, consistent relationships with pupils who may exhibit challenging behaviours, anxiety, or trauma-informed needs. Deliver targeted interventions that promote emotional literacy, conflict resolution, and self-regulation (e.g., zones of regulation, restorative practice, and sensory circuits). Adapt lesson materials and classroom environments to reduce cognitive overload and sensory triggers. Work closely with class teachers, pastoral leads, and external agencies to implement personalised behaviour plans and EHCP outcomes. De-escalate tense situations with calm, de-personalised language and proactive redirection techniques. * Support pupils during transitions-between lessons, settings, or key stages-to maintain continuity and security. What We Offer You: • Competitive daily remuneration with holiday entitlement already calculated. Fully funded CPD library - including trauma-informed practice, de-escalation strategies, attachment theory, and restorative approaches. £75 Love2Shop voucher for every successful referral you make. Diverse placement opportunities across Doncaster's SEMH schools, PRUs, and specialist hubs - no two days alike. Dedicated consultant who knows the SEMH landscape and provides ongoing guidance, check-ins, and career advice. What You Bring: • Qualification: Minimum Level 3 Teaching Assistant award, or equivalent youth work/care background. Experience: Demonstrable track record working with children or young people with SEMH needs, behavioural challenges, or adverse childhood experiences-within education, care, or youth justice settings. Clearance: Enhanced DBS certificate registered on the Update Service (or happy to apply fresh). References: Two strong professional referees from recent employment. Attributes: Unshakeable patience, emotional resilience, genuine empathy, and a solutions-focused outlook-even on the toughest days. Keen to turn setbacks into comebacks? Get in touch with Charlotta - we're ready when you are. Academics - connecting purpose with potential, one placement at a time.

The Role Lead and develop a small team of Customer Experience Advisors Inherit, implement and continuously refine the documented Customer Experience Operating System Deliver structured training directly to the team, including service standards, communication frameworks and conflict resolution Overse

Job title Legal Recoveries Administrator Function Finance / Credit Control Location Manchester or Ripponden Office Reports to Legal Recoveries Team Leader Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. Role overview In-house debt collection team to maximize cash recovery, reduce aged debt, and maintain positive customer relationships while ensuring compliance with company policies and relevant regulations. Managing overdue accounts internally to safeguard cash flow. Specialists are responsible for the end-to-end recovery lifecycle, including pre-action communication, negotiating payment plans, and preparing contract and statements Key tasks Reconciliations of Accounts Will initiate customer contact. Will coordinate with sales and other departments/divisions in the resolution of disputes that affect the ability to collect receivables. Will utilize industry best practices to conduct root cause analysis in order to identify underlying issue(s). Contacts customers by phone according to priority list Updates software program with accurate and detailed information regarding collections status. Follows established processes to ensure customers comply with contractual payment terms. Negotiates with customers, when applicable, in order to protect companys best interests. Escalate collections issues to Management/Sales in a timely manner when necessary. Meets individual monthly cash collections targets. Meets individual monthly aged debt targets. Meets individual daily average call targets. Adheres to the appropriate company collection plan as outlined by management. Identifies and recommends system enhancements, process changes to improve collection effectiveness. Directs customers to appropriate systems to pull invoice copies and supporting documentation Other duties and responsibilities as assigned. Proof of Debt Prep for Liquidated Customers Key Performance Indicators (KPIs) Cash collected versus target. Reduction in aged debt. Promise-to-pay conversion rate. Compliance and complaint levels. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Previous experience in debt collection or credit control. Experience leading or supervising a collections team. Strong negotiation and conflict resolution skills. Excellent communication and customer service abilities. Experience (what you have done) Analytical skills with experience using collection or CRM systems. Proficient in Microsoft Excel and reporting tools. Strong organizational and time management skills. Contract Handling Personal qualities (the way you think and act) Results-driven and commercially aware. Professional and ethical. Resilient under pressure. Strong decision-making and problem-solving skills. Able to motivate and develop others. High attention to detail and accuracy. Qualifications TPBN1_UKTJ

Inclusion Support Manager - Mainstream Secondary School South West London Full-Time | September Start Are you passionate about supporting students to overcome barriers to learning? Do you have the experience and leadership skills to make a positive impact on behaviour, attendance and student wellbeing? We are seeking an experienced and proactive Inclusion Support Manager to join a successful and inclusive mainstream secondary school in South West London from September. This is an excellent opportunity for an experienced pastoral professional, behaviour lead or inclusion specialist looking to play a key role in supporting students both academically and personally. Working closely with the Senior Leadership Team, Heads of Year and the SEND department, you will lead interventions that promote positive behaviour, improve attendance and ensure students receive the support they need to thrive in school. The Role: • Lead on day-to-day inclusion and behaviour support across the school. Work closely with students who require additional pastoral or behavioural intervention. Develop positive relationships with students, parents and carers to improve engagement. Coordinate targeted interventions to reduce barriers to learning. Support the school's behaviour policy through restorative approaches and effective behaviour management. Monitor student progress, attendance and behaviour, maintaining accurate records. Liaise with external agencies where appropriate to ensure students receive the support they need. * Work collaboratively with teaching staff, Heads of Year, SEND and senior leaders to promote positive outcomes for all students. The Ideal Inclusion Support Manager Will Have: • Previous experience in an inclusion, pastoral, behaviour or safeguarding role within a secondary school. Strong leadership, communication and organisational skills. Excellent behaviour management and conflict resolution abilities. A calm, resilient and proactive approach to supporting young people. Experience working with students with additional needs, including SEND, SEMH or those at risk of exclusion. A genuine commitment to inclusion and improving outcomes for vulnerable students. Location within or ability to travel to South West London. The School Offers: • A supportive and experienced leadership team. A strong commitment to staff wellbeing and professional development. Clear behaviour systems and an inclusive school culture. Opportunities to progress within pastoral and inclusion leadership. Excellent transport links across South West London. This is a rewarding opportunity for an ambitious Inclusion Support Manager who is committed to ensuring every student has the opportunity to succeed, regardless of the challenges they face. If you are interested in this Inclusion Support Manager position, we would love to hear from you. Apply today with your CV to be considered for a September start.

Position Overview The Floor Manager is responsible for overseeing the daily operations of the front-of-house area, ensuring excellent guest service, smooth team performance, and high operational standards. The role involves supervising staff, managing service, resolving guest concerns, and coordinating effectively with the kitchen and management team. Key Responsibilities Oversee daily front-of-house operations and ensure smooth and efficient service. Welcome guests and ensure a warm, professional, and personalized experience. Supervise, motivate, and support front-of-house staff during service. Allocate staff sections and coordinate daily floor operations. Monitor service quality, staff performance, and guest satisfaction. Handle guest requests, feedback, and complaints professionally and promptly. Coordinate closely with the kitchen, bar, and other departments to ensure efficient service. Ensure tables, service areas, and front-of-house spaces are clean, organized, and presented to company standards. Monitor reservations, table management, and guest flow. Conduct pre-service briefings and communicate daily updates to the team. Assist with staff training, onboarding, and development. Ensure compliance with health, safety, hygiene, and company policies. Monitor stock levels of front-of-house supplies and report shortages when necessary. Support cash handling, billing, and end-of-shift procedures as required. Prepare or assist with daily operational reports and shift handovers. Manage service issues and resolve operational challenges quickly and effectively. Lead by example and maintain a professional, positive, and service-focused working environment. Support the Restaurant Manager or General Manager with operational duties and special events. Requirements Previous experience in a supervisory or management role within hospitality, restaurants, hotels, or similar environments. Strong knowledge of front-of-house operations and customer service. Excellent communication and leadership skills. Ability to motivate and manage a diverse team. Strong organizational and problem-solving abilities. Professional appearance and positive attitude. Ability to remain calm and effective under pressure. Good knowledge of health, safety, and hygiene standards. Flexible availability, including evenings, weekends, and public holidays. Key Skills Team Leadership Guest Relations Staff Supervision Service Management Conflict Resolution Communication Organization and Time Management Problem Solving Attention to Detail Food & Beverage Operations Order Product TPBN1_UKCT

worked in the building industry also, so is used to managing building issues and liaising with the relevant parties/stakeholders etc. Property Manager (Residential Lettings) Location: Richmond, Surrey Salary: +pound;33,000 +ndash; +pound;38,000 per annum + Performance Bonus Hours: Monday to Friday, 9am-5:30pm +ndash; 8.5 hours per day (including 1-hour lunch break) with some Saturdays 9am-3pm (a day off in the week is provided) Holiday: 20 days initially (rising to 25 days) + Bank Holidays Start Date: Immediate start available (Latest start: late August / early September 2026) About the Role: We are seeking an experienced and driven Residential Property Manager to oversee the daily operations of a busy property management department. In this role, you will manage a dedicated portfolio of residential properties, balancing hands-on maintenance coordination, strict legal compliance, and exceptional customer service. This is an excellent opportunity for a professional who thrives in a fast-paced environment and enjoys building strong relationships with landlords, tenants, and contractors. Key Responsibilities: Daily Operations: Manage the day-to-day running, general administration, and electronic record-keeping for your assigned portfolio. Maintenance + Projects: Coordinate contractors for daily reactive repairs and oversee major refurbishment projects. Compliance Management: Ensure all properties meet strict UK statutory regulations, specifically tracking and renewing EPCs, EICRs, and Gas Safety Certificates (GSI). Property Inspections: Carry out routine site visits to identify maintenance or compliance issues, implementing swift corrective actions. Tenancy Lifecycle: Manage end-of-tenancy processes, including check-outs, deposit negotiations, and property turnarounds. Conflict Resolution: Act as the primary point of contact to handle complex queries, tenant complaints, and landlord updates professionally. Financial Administration: Process contractor invoices accurately into our property management software and prepare regular operational reports. What We Are Looking For: Experience: Proven property management experience within a residential lettings environment is essential, or experience working in the building industry - managing building issues and liaising with the relevant parties/stakeholders etc. Qualifications: ARLA Level 3 qualification is highly desirable, though not essential for candidates with strong industry experience. Communication: Exceptional verbal and written English, with the ability to build trust and resolve disputes confidently. Skills: Strong administrative skills, great attention to detail, and proficiency in MS Word, Excel, and Outlook. Attributes: A smart, well-presented team player who can also work autonomously. Licence: A clean, valid driving licence is required to conduct property inspections. What We Offer Competitive base salary up to +pound;38k plus bonus potential. Growing holiday allowance from 20 to 25 days over time. A supportive, collaborative team environment.

Purpose of Role Manage the day-to-day operations of a supported accommodation home in line with the Supported Accommodation (England) Regulations 2023, Ofsted Quality Standards, and Empowerhouse's Statement of Purpose. You will lead a team to deliver person-centred, trauma-informed support for young people aged 16+. Key Responsibilities Leadership & Management: Oversee daily operations, manage staff rotas, provide supervision, and maintain professional boundaries. Compliance & Records: Ensure audit readiness, manage risk assessments, support plans, and adhere to GDPR and Ofsted requirements. Safeguarding: Prioritize young people's welfare, enforce safety protocols, and manage incident reporting and de-escalation. Young People's Development: Facilitate independent living skills, education, employment, and resident decision-making. Multi-Agency Working: Collaborate with social workers, families, and external agencies for professional meetings and reviews. Financial & Household Oversight: Support young people with budgeting and benefits; maintain home standards, hygiene, and fire safety. Team Development: Deliver staff supervisions, identify training needs, and foster a positive, inclusive culture. Essential Requirements Mandatory: Must hold or be actively working towards a Level 5 qualification in Children, Young People and Families Manager in Residential Care. 23 years' experience in supported accommodation, residential care, or youth work. Strong understanding of safeguarding, trauma-informed care, mental health, and risk management. Proficiency in behaviour management and conflict resolution. Strong IT skills and experience in record keeping. Proven track record of leadership within supported housing or residential teams. Willingness to fulfil on-call and out-of-hours responsibilities. Desirable Full UK driving licence (or working towards one). Familiarity with Supported Accommodation Regulations 2023 and Ofsted inspection frameworks. Experience with Ofsted inspection or regulatory audit processes. TPBN1_UKTJ

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu