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Claims Controller – Property Claims Responsibilities: The Technical Claims Controller is part of the operations team who allocate, monitor, handle and authorise claims in line with our client service level agreements and delegated authority levels. The unit manages Commercial Property claims from FNOL through to conclusion including payment management and MI reporting. As an experienced Claims Handler within a high performing loss adjusting business, you’ll deliver a customer focused proactive claims handling to a consistently high standard, to ensure efficient use of time and contribute to an ethos of team support and achievement. Other responsibilities of the Technical Claims Controller include (though are not limited to): • Providing advice and taking referrals on technical matters from the wider Desktop team, • Manage Commercial Property claims from cradle to grave making accurate policy engagement and coverage decisions, including Scheme binder data validation, • Keep fully up to date on Client requirements, technical or legal changes, which may have a bearing on a claim, including GDPR compliance, • Maintain accurate reserves and data accuracy throughout claim life, • Review technical reports, quotations/invoices and updates and provide instructions as required, within approved authority level, to policyholder/broker/supplier in accordance with client requirements, • Refer all claims above authority levels and record referral action point on claim, • Escalate cases to Insurers and Operations manager, where potential or reserve is over DA limit, repudiations, policy voidance and complaints in accordance with company & client requirements, • Ensure fees applied are accurate and in accordance with Client requirements, • Develop strong working relationships with clients to support changes and modifications to Client requirements, • Strive to achieve good end customer experience with excellent communication, guidance and signposting throughout the life of the claim. Ensure TCF principles are applied., • Ensure compliance with regulatory requirements at all times and highlight any contravention to the Head of Risk and Compliance Skills & Experience: • First class communication skills, • High level of self-motivation and accountability, • High degree of accuracy and technical application, • Business / commercial awareness, • Ability to adapt and respond appropriately to quickly to challenging situations, • Organised and efficient, with ability to prioritise and manage work loads, • Negotiation skills, • Good decision maker, even under pressure, • Highly ethical and professional standards, • Conflict resolution, being able to manage difficult situations and achieve the right outcomes, • Able to work confidentiality on sensitive claims, when required

Scrum Master – London Atrium EMEA are looking for an accomplished Scrum Master to guide the team and organization on how to use Agile/Scrum practices and self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks. You will assess the Scrum Maturity of the team and organization and coach the team to higher levels of maturity, at a pace that is sustainable and comfortable. - Removing impediments or guiding the team to remove impediments by finding the right personnel. You will be required in office 4 days a week and 1 day remote work. • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving., • Facilitating getting the work done without coercion, assigning, or dictating the work., • Facilitating discussion, decision making, and conflict resolution, • Assisting with internal and external communication, improving transparency, and radiating information. Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog. Providing all support to the team using a servant leadership style whenever possible, and leading by example Essential: • Experience playing the Scrum Master role for a software development team that was diligently applying Scrum principles, practices, and theory., • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency, • Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc)- Knowledge of other Agile approaches: XP, Kanban, Crystal, FDD, etc, • Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games, • Previous Financial services experience: Investment banking, • Previous experience as a Scrum Lead /Manager, • Excellent communication and mentoring skills Click Apply now/contact Lianne to be considered for the Scrum Master – London role

Location: Remote - Preference for Europe/Dubai/UK but open to candidates based in EST time zones Compensation: $130K - $150K We are building a secure computation network that is fundamentally changing how high-value data is stored and used globally. Our decentralized technology expands beyond traditional blockchain transactions into new verticals like AI, biometric data, health data, voting, and consumer data using privacy-enhancing technologies (PETs). Backed by a record-setting seed round and founded by high-profile leaders from Uber, Indiegogo, and Coinbase, we are seeking a highly experienced Head of Community to drive our global strategy. This is a critical, deeply cross-organizational role where you will design and execute innovative strategies to bring to life a vibrant global community. You will serve as the pulse of the project, collaborating closely with senior Marketing, Product, Engineering, and Research teams to align community initiatives with the project's development and vision. Key Responsibilities: • Strategy & Growth: Develop and execute creative strategies to drive community growth and engagement with intentionality., • Program Leadership: Lead end-to-end community initiatives, including ambassador programs, interactive forums, competitions, and social media campaigns., • Cross-Org Alignment: Collaborate closely with Marketing, Product, Engineering, Developer Relations, and Research teams to ensure a cohesive community strategy., • Events & Hosting: Organize and host community AMAs, webinars, workshops, and Twitter/X Spaces, and participate in live events., • Sentiment & Feedback: Monitor and analyze community sentiment, trends, and feedback to inform product and marketing strategies., • Team Building: Recruit, train, and manage a team of community ambassadors, setting clear goals and metrics., • Risk Management: Lead crisis management and conflict resolution within the community., • Experience: 4+ years of experience as a community leader in crypto/Web3., • Crypto Fluency: Deeply embedded in crypto culture, fluent in its narratives and evolving ecosystem., • Scaling Track Record: Proven ability to build and scale communities, ambassador programs, and engagement campaigns., • Technical Grasp: Strong grasp of blockchain technology and decentralized systems., • Soft Skills: Excellent communicator with strong interpersonal skills and high emotional intelligence., • Strategic & Analytical: Strategic thinker and planner, skilled in data-driven engagement strategies, and possessing creative problem-solving abilities with a bias for action., • Leadership: Empathetic and curious leader who motivates teams and builds resilient, growth-driven cultures. Preferred Experience (Nice-to-Have): • Active personal Twitter presence., • Experience at an early-stage startup or a Web3 protocol., • Skilled in community platforms and social tools., • Compensation: Competitive compensation package, inclusive of a base salary ($130K - $150K) and a vast token allocation (token award)., • Flexibility: 100% remote-first organization (primarily focused on European and US East Coast time zones) with working hours adaptable to your lifestyle., • Time Off: 25 days of annual paid vacation, plus paid sick leave & parental leave., • Culture & Offsites: Twice a year company offsite to work and have fun as a team, plus a mentorship-oriented work culture., • Wellness: Company-paid Employee Assistance Program (mental, financial, and legal help) and a monthly coworking stipend up to €150., • Impact: Work on new, complex problems in an emerging and dynamic field (secure computation, PETs, AI) and learn from world-class domain experts. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city. MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.

Purpose of Role Manage the day-to-day operations of a supported accommodation home in line with the Supported Accommodation (England) Regulations 2023, Ofsted Quality Standards, and Empowerhouse's Statement of Purpose. You will lead a team to deliver person-centred, trauma-informed support for young people aged 16+. Key Responsibilities • Leadership & Management: Oversee daily operations, manage staff rotas, provide supervision, and maintain professional boundaries., • Compliance & Records: Ensure audit readiness, manage risk assessments, support plans, and adhere to GDPR and Ofsted requirements., • Safeguarding: Prioritize young people's welfare, enforce safety protocols, and manage incident reporting and de-escalation., • Young People's Development: Facilitate independent living skills, education, employment, and resident decision-making., • Multi-Agency Working: Collaborate with social workers, families, and external agencies for professional meetings and reviews., • Financial & Household Oversight: Support young people with budgeting and benefits; maintain home standards, hygiene, and fire safety., • Team Development: Deliver staff supervisions, identify training needs, and foster a positive, inclusive culture. Essential Requirements • Mandatory: Must hold or be actively working towards a Level 5 qualification in Children, Young People and Families Manager in Residential Care., • 2-3 years' experience in supported accommodation, residential care, or youth work., • Strong understanding of safeguarding, trauma-informed care, mental health, and risk management., • Proficiency in behaviour management and conflict resolution., • Strong IT skills and experience in record keeping., • Proven track record of leadership within supported housing or residential teams., • Willingness to fulfil on-call and out-of-hours responsibilities. Desirable • Full UK driving licence (or working towards one)., • Familiarity with the Supported Accommodation Regulations 2023 and Ofsted inspection frameworks., • Experience with Ofsted inspection or regulatory audit processes.

Security & Loss Prevention Officer\nRate of pay: £13.71 per hour (£27,809)\nHours: Days only (5 days from 7 on a rota basis, 9 hours between 7:30am - 6pm, including some weekends). 40 hours per week.\n\nLocation: Isleworth & Hanworth/Feltham\n\nBenefits: Free breakfast, free parking, 23 days holiday (plus bank holidays), uniform provided, company discounts.\n\nApplicants should have great customer service and conflict resolution skills.\n\nYour duties will include:\n\n Providing a customer focused security presence\n\n Ensuring a safe and secure environment for staff and visitors\n\n Acting as a visual deterrent to crime and security incidents\n\n Monitoring CCTV systems\n\n Meeting and greeting customers in a friendly manner\n\n Security patrols of the store\n\n Work closely with store associates and the Store Manager\n\n Conducting internal investigations into stock loss, fraud and theft.\n\n Monitoring security systems\n\n Key holding\n\n Report all security incidents in the store\n\nYou should be:\n\n Fully flexible to work 5 out of 7 days including some weekends. These will be 9 hour shifts between the times of 7:30am – 6pm.\n\n Strong conflict resolution skills\n\n Customer focused\n\nMomentum Recruitment\n\nEstablished as a Security Recruitment specialist Momentum Recruitment provide a quality focused security recruitment service for the provision of permanent, contract & temporary staff across the EMEA region.\n\nMomentum Recruitment covers the following markets.\n\n Corporate Security\n\n Security Guarding - Management & Operations\n\n Security Officer & site personnel staff\n\n Retail Loss Prevention, Audit & Fraud\n\n * Facilities Management

Freightserve recruitment are looking for an Operations Manager for a well-established Freight Forwarder based in the Heathrow area.\n\nPurpose of role\n\nUnder the direction of The Director, the Operations Manager will be responsible for the full management function of the overall performance of the team (10 plus staff) in line with key performance requirements of the department.\n\nThis is a hands on managerial role that requires the individual to both manage and monitor output and deliverables but also take an active involvement to support the managers of each department to ensure operational success.\n\nResponsibilities:-\n\n Day to day operational requirement for Cross Border; Ecommerce and EU pallet groupage department and warehouse operations\n\n Supporting the team at an Operational Level, with escalation of queries both with staff and with service providers.\n\n On going focus to identify continuous improvement opportunities to enhance customer experience and support team effort through innovation and technology.\n\n Setting, managing and monitoring day to day KPI’s for internal process measure and improvements and ensure that laid out working procedures in each department are followed in conjunction with departmental managers\n\n Overall management of team’s performance and output\n\n Overall management and resolution of all operational and administrative processes ensuring correct profitability is met\n\n Dealing with crisis situations as they arise, including but not limited to transport delays and challenges, ferry and paperwork issues and challenges, tipping and delivery and slot delays or challenges.\n\n Ability to foresee situations before they arise and put in necessary corrective actions to avoid service failure to customers\n\n Support effective implementation of Cross Border operational requirements in conjunction with the warehouse team\n\n Ensure own warehouse in UK is operating in a compliant and organized manner that aligns with clients SLA’s\n\n Manage and maintain effective relationships with 3rd party suppliers and partners,\n\n Responsible for staff training and development\n\n Responsible for the facility management of the Heathrow site\n\n Work in conjunction with the Director for Compliance in terms of H&S requirements\n\nPerson Specification:-\n\n Must be well organized and work towards tight deadlines\n\n Previous experience in managerial role essential\n\n Ability to work at different levels of the organization across countries and disciplines\n\n Analytical mind that has the ability to interpret and draw relevant insights from various resources\n\n Has exceptionally high level of attention to detail\n\n Must have excellent verbal and written communication skills\n\n Is open to new approaches and alternative means to accomplish results despite setbacks\n\n Ability to manage conflict, solve problems and create sustainable solutions independently and together within the team\n\n There is a strong need to be independent and focused\n\n Ability to work in a challenging and dynamic environment as a team player\n\n * Must be flexible in approach and willing to work extended hours when required\n\nCompetencies:-\n\nIs dedicated to meeting the expectations and requirements of internal and external customers, ensures that the team performs at levels that consistently exceed customer expectations\n\nUses rigorous logic and methods to solve problems with effective solutions, probes all sources for answers, looks beyond the obvious and does not stop at the first answer.\n\nCan be counted on to exceed goals successfully delivery constantly and consistently.\n\nKnows how businesses work, knows the competition, is aware of how strategies and tactics work in the market, and has thorough product knowledge\n\nAs an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

The role of the Security Senior Team Leader involves overseeing the day-to-day security operations and that they are completed in a safe and competent manner, in compliance with all safety and security regulation, policies and procedures. The role acts as a conduit between the team leads, members and senior management and the client.Contract Information:Monday - Friday 08:00am - 16:00pm40 Hours per weekEarn £19.25 per hourCore Responsibilities- Act as G4S management team point of contact for the client.- To act as the liaison and escalation point of contact between team leaders, individual team members and the Guardforce management.- Provide operational guidance and support , including front of house duties as and when required.- Schedule employees ,ensuring staffing levels meets compliance- Participate in the effective training of all new security officers to achieve the standard of suitably qualified and experienced personnel.- Maintaining the level of proficiency within the guardforce.- Conduct staff welfare assessments.- Maintain operational standards and effectiveness.- Ensure compliance with the rules and regulations of the site and local operation procedures.- Support identified training needs analysis.- Conduct incident/accident investigations and raise appropriate reports, including fault reports of assets to client.- Absence Management- Record KeepingKey Responsibilities- Performance Leadership: Set and monitor teams performance metrics (KPIs)- Operational Management: Organize daily work tasks , delegate effectively and ensure adherence and compliance to company/client policies and safety procedures.- Mentorship and Coaching: Mentor team members and team leaders , identify training needs and support development of staff.- Problem - Solving & Escalation: Resolve operational issues and conflicts, acting as an escalation point.- Communication: Act as a key liaison between senior management and team leaders/members and liaison with client in managers absence.Required Qualification & Skills- Experience: Generally, requires 3-5 years of experience in a leadership or supervisory role.- Leadership Skills: Proven ability to motivate teams , foster workplace collaboration and lead by example. providing leadership and conflict resolution and guidance and support.Communication:- Strong Customer service focus- Excellent interpersonal skills to communicate, interact and build strong positive relationships effectively with others in both personal and professional setting.Analytical Skills:- Ability to analyse performance data and improve operational standards and processes.Technical Proficiency:- Computer literacy and numeracy.- Experience in Risk Analysis and creating Risk Assessments.- Strong proficiency in Microsoft Excel and Microsoft Word. The ability to conduct and organise Job briefs.- Employee Scheduling- Strong Incident Management Reporting, Report writing and Investigation skills.Key Information and Benefits- 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual)- Workplace pension scheme- Life assurance benefit- Financial support for SIA Licence & renewal- Contributory Healthcare Scheme- Eyecare vouchers- Employee Discount Schemes- Progression, training & development opportunities- Referral Scheme- Free uniform providedJob ref: 1G4S (G144)Our client is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!About StafflineStaffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales.As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security.Important Information- Staffline and its subsidiaries do not charge any recruitment or job-seeking fees at any stage of the hiring process.- This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline.- Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.TPBN1_UKTJ

About StarComplianceStarCompliance is on a mission to make compliance simple and easy. Trusted globally by enterprise financial institutions, the user-friendly STAR platform empowers organizations to achieve regulatory compliance while safeguarding their integrity and business reputations. Through a customizable, 360-degree view of employee activity, the STAR software enables firms to automate the detection and resolution of potential areas of conflict while streamlining daily workflows and increasing efficiency. Location: Candidates MUST be UK based and have right to work. We are seeking a highly skilled and pragmatic Site Reliability Engineer (SRE) to help lead our evolution from legacy single-tenant monoliths to modern, scalable, multi-tenant microservices. This is a pivotal role for our business, enabling faster delivery, improved reliability, and real scalability across our SaaS portfolio. While we’ve got a solid handle on infrastructure monitoring, we’re still in the early innings when it comes to application-level observability, autoscaling, and progressive delivery strategies (e.g., canary releases, blue/green deployments). That’s where you come in. You’ll work closely with Infrastructure, Architecture, Engineering, and Support teams to design, build, and evangelize the next generation of SRE practices and tools that ensure uptime, resiliency, and customer trust. • Champion Reliability by Design: Collaborate with architects and engineers to build resilient, fault-tolerant systems across our evolving cloud-native stack., • Observability Overhaul: Lead the charge on full-stack observability, leveraging modern APM tooling, meaningful SLOs/SLIs, and actionable alerts., • Scaling Systems: Develop and implement auto-scaling strategies, load testing plans, and capacity forecasting for multi-tenant environments., • Progressive Delivery: Help implement and automate deployment strategies such as canary releases, feature flags, and blue/green rollouts., • Incident Response: Create and refine on-call processes, incident response playbooks, and blameless post-mortem routines., • Monitoring & Tooling: Own and evolve our monitoring infrastructure, integrating metrics, logs, and traces into a cohesive ecosystem., • Developer Empowerment: Build reusable templates, dashboards, and platform tooling to empower dev teams to “shift left” on reliability., • Cross-functional Collaboration: Work hand-in-hand with Infrastructure, Architecture, Support, and Engineering teams to drive shared accountability for uptime and performance., • 5+ years in SRE, DevOps, or Production Engineering roles, ideally within a SaaS or cloud-native environment., • Deep experience with cloud platforms (preferably Azure or AWS), and Infrastructure-as-Code tools (e.g. Terraform)., • Hands-on experience with Azure DevOps is strongly preferred, as our CI/CD and project workflows are fully built around it., • Proficiency with observability tools such as New Relic, Datadog, Prometheus, or similar., • Strong understanding of software deployment strategies, CI/CD pipelines, and release engineering., • Ability to code in at least one modern scripting or systems language (e.g., Python,PowerShell, Go, Bash)., • Experience operating multi-tenant environments with an emphasis on security, performance, and cost optimization., • Excellent communicator who thrives in cross-functional settings and can influence engineering culture around reliability., • Experience in regulated industries (e.g., financial services, healthcare)., • Background with service mesh architectures, distributed tracing, and gRPC/GraphQL., • Familiarity with incident management platforms (e.g., PagerDuty, OpsGenie)., • Contributions to open-source SRE tooling or frameworks. StarCompliance Background Checks All positions require pre-employment screening due to employees potentially having access to highly sensitive and confidential information involving finance and compliance; candidates must be trustworthy and have a heightened sensitivity to protecting confidential financial, professional information. To be eligible for employment with StarCompliance, candidates must undergo a rigorous background investigation with checks including, but not limited to, criminal record history, consumer credit, employment history, qualifications, and education checks. Equal Opportunity Employer Statement We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, gender identity or expression, marital/civil union/domestic partnership status, veteran status or any other protected characteristic as outlined by country, state, or local laws. This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. StarCompliance makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please request a copy of our Equal Opportunities Policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

YourParkingSpace is seeking a highly skilled and technical Senior Backend Engineer to join our innovative and forward thinking team. We are the UK’s fastest-growing parking technology provider, dedicated to making parking effortless for drivers and maximising revenue for space owners. Our on-demand marketplace connects drivers to thousands of spaces, while our comprehensive suite of B2B solutions transforms parking assets into connected mobility hubs. We are part of a global transport solutions group leading the way in making our cities more livable. Overview of role We are seeking an experienced Senior Backend Engineer with expertise in PHP and Laravel to join our team and play a critical role in the development and maintenance of our microservice based architecture. As a Senior Backend Engineer, you will be responsible for designing, developing, and maintaining microservices using PHP (8.4), and other technologies such as MongoDB, GoLang, AWS, Docker, and CI/CD. Location: Remote based in the UK. You will be required to: • Collaborate with cross-functional teams, including software engineers, product managers, and quality assurance, to gather requirements and design, develop, and implement microservices using PHP (Laravel)., • Write unit and integration tests using TDD best practices to ensure the reliability and stability of the code., • Optimise and maintain MongoDB databases for efficient performance, including maintaining Atlas search indexing and utilising aggregation pipelines., • Work with Docker to deploy and manage microservices in a scalable and containerised environment., • Utilise AWS services for building and deploying microservices in a cloud-based environment., • Participate in CI/CD processes, including automated build, test, and deployment pipelines, to ensure smooth and efficient software delivery., • Use Git for version control and collaborate with other team members to ensure effective code management., • Collaborate with other backend engineers to identify, manage and prioritise tech-debt., • Stay updated with the latest industry trends and technologies, and proactively suggest improvements to our technology stack. We require: • Strong experience in PHP (8.4) and Laravel (12) development, with a deep understanding of respective concepts and best practices., • Familiarity with microservices architecture and event driven design., • Proficiency in designing and maintaining MongoDB databases., • Experience with Docker for containerization and deployment of microservices., • Knowledge and experience with the core AWS services (ECS, EC2, S3, SQS)., • Proficient in using Git for version control., • Detail-oriented with strong analytical thinking and problem-solving abilities, with the capability to work in an agile-based environment, • Passionate about staying updated with the latest technologies and continuously improving the technology stack., • Strong interpersonal, communication, and conflict resolution skills with a positive, can-do attitude., • Resilient, adaptable, and self-motivated; effective both independently and in team environments. Ideally you will have: • Experience developing services and/or AWS lambdas using GoLang, • Knowledge of configuring infrastructure using Terraform, • Knowledge and experience with CI/CD pipelines. We offer you: ✨ Collaborative & innovative work environment 🌱 Professional growth & development opportunities 💰 Competitive salary 🏖️ 24 days annual leave (increasing with service to 27) plus your birthday 🎁 Comprehensive benefits (EAP, health cash plan, tech/cycle schemes, gym membership, retail discounts) Join our team and be a part of the future of the parking industry! If you have a passion for fostering long-term commercial success and are excited about joining a market leading, growing company, apply now.

We are seeking a proactive and customer-focused Customer Success Manager. As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their desired outcomes with our products or services. You will work closely with clients to understand their needs, provide support, and drive long-term relationships. Your goal is to maximize customer satisfaction, retention, and growth. Job Responsibilities Customer Relationship Management: • Serve as the primary contact for onboarding, training, and ongoing support for customers., • Build strong relationships with customers to understand their goals and ensure their success. Onboarding & Training: • Guide new customers through the onboarding process to ensure a smooth implementation of our product/service., • Conduct product demonstrations and training sessions tailored to customer needs. Customer Retention & Growth: • Proactively monitor customer health and engagement, identifying risks and opportunities for expansion., • Collaborate with sales and marketing teams to identify upsell or cross-sell opportunities. Support & Issue Resolution: • Act as the customer's advocate within the organization to resolve issues promptly., • Coordinate with technical and product teams to address customer feedback and improve user experience. Performance Metrics & Reporting: • Track and analyze key metrics such as Net Promoter Score (NPS), churn rate, and customer satisfaction., • Provide regular reports and insights to management on customer trends and areas for improvement., • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Requirements • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Minimum Technical and Work Environment Requirements: • Internet Connection:, • Primary internet connection with a minimum speed of 15 Mbps., • Backup internet connection with at least 10 Mbps., • Backup connection must be capable of supporting work during a power outage., • Primary Device:, • Desktop or laptop equipped with at least:, • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor., • A minimum of 8 GB RAM., • Backup Device:, • Must meet or exceed the performance of an Intel Core i3 processor., • Must be functional during power interruptions., • A functioning webcam., • A noise-canceling USB headset., • A quiet, dedicated home office space., • Peripherals and Workspace: A smartphone for communication and verification purposes., • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth., • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field., • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward., • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards., • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment., • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

In this position, you will provide clear, pragmatic HR advice to managers, leading on a wide range of employee relations matters including investigations, disciplinary and grievance processes, and informal conflict resolution. The role will also involve supporting and developing HR Assistants, coord

Our client, a reputable Housing Association based in Coventry, is seeking an experienced ASB Officer to manage anti-social behaviour cases and help maintain safe, sustainable communities. Key Responsibilities of an ASB Officer: Manage a caseload of ASB, nuisance, harassment, hate crime, domestic abuse, and tenancy breach cases. Investigate complaints, gather evidence, conduct interviews, and complete risk assessments. Work with residents, police, local authorities, and other partner agencies to resolve cases. Issue warnings, tenancy enforcement notices, and take appropriate legal action where required. Prepare legal documentation, witness statements, and court papers. Attend court hearings, case conferences, and multi-agency meetings. Conduct home visits and estate inspections. Maintain accurate case records and ensure cases are managed within service standards. Provide advice and support to residents affected by ASB. Essential Requirements Previous ASB case management experience within a Housing Association, Local Authority, or social housing environment. Good knowledge of ASB legislation, tenancy enforcement, and safeguarding. Experience preparing cases for legal action and court. Strong investigation, communication, and conflict-resolution skills. Ability to manage a varied caseload independently. Driving Requirement A full UK driving licence and access to a vehicle is essential , as regular travel across Coventry and surrounding areas is required. If this ASB Officer role is of interest, please apply or contact TPBN1_UKTJ

JM Selection are currently recruiting for one of the UKs leading precision metal pressings, stampings and assemblies specialists, with a manufacturing heritage in Redditch . The company has made strategic investment s which includes a £500,000 site expansion to integrate the acquired Quality Springs & Pressings business, and a further £150,000 invested in additional Agie Charmilles wire erosion capacity to extend the in-house tool room. General role Reporting to the Production Manager, the Production Area Supervisor leads the setting and operations team within an allocated section of the power press shop. They are accountable for the safe, efficient and right-first-time delivery of production from that section leading their team day to day, coordinating tool changes and set-ups, driving OEE, output and quality performance, and protecting the welfare and development of their people. Key Responsibilities ? Lead, motivate and develop the setting and operations team within the allocated power press section. ? Hold daily shift briefings, allocate work clearly and ensure structured handovers between shifts. ? Manage day-to-day attendance, holiday cover, performance and conduct in line with company HR policy, with support from the Production Manager and HR. ? Coach and mentor team members, identify training and development needs, and actively support apprentices and new starters. ? Deliver the agreed production schedule for the section output, on-time delivery and adherence to plan. ? Coordinate planned and reactive tool changes with the Tool Room to minimise downtime and protect tool life. ? Monitor and drive section KPIs OEE, output, scrap, rework, downtime and changeover times taking targeted action when performance drifts. ? Ensure material flow into and out of the section is well-managed, and that right-first-off is achieved on every set-up. ? Ensure COSHH controls are observed for lubricants, oils, solvents and cleaning products. ? Lead toolbox talks, near-miss reporting and post-incident learning within the section. ? Ensure first-off inspections, in-process checks and end-of-run controls are completed in line with the quality plan. ? Work closely with the Quality team to contain , investigate and resolve non-conformances at source. ? Support APQP, PPAP and customer-specific quality requirements across our aerospace (EN9100), automotive (IATF 16949) and environmental (ISO 14001) accreditations. ? Lead 5S, standard work and visual management within the section. ? Identify and deliver improvements to changeover time (SMED), OEE and quality first-time. Key skills and experience ? Proven supervisory or team-leader experience within a power press, metal stamping or comparable batch-manufacturing environment. ? Strong working knowledge of mechanical and hydraulic power presses, including tool change and setting principles. ? Solid understanding of machine safety legislation and standards PUWER, machine guarding, light curtains, two-hand controls, lock-out / tag-out. ? Track record of delivering production KPIs output, OEE, scrap, on-time delivery and changeover time. ? Practical experience of lean manufacturing tools 5S, SMED, standard work, visual management. ? Strong people-leadership skills comfortable with day-to-day team management, coaching, performance conversations and conflict resolution. ? Computer literacy confident with MRP / MES systems and Microsoft Office. ? Experience supervising in environments accredited to IATF 16949, EN9100 or ISO 14001. ? Familiarity with high-speed press platforms Bruderer, Bihler, Finzer, Haulick & Roos , SMV or similar. ? Practical exposure to APQP / PPAP and other automotive or aerospace quality processes. ? Experience leading or contributing to formal continuous improvement programmes. Qualifications ? ILM Level 3 (or equivalent) team-leader / supervisory qualification held or willingness to work towards. ? IOSH Managing Safely or NEBOSH General Certificate held or willingness to obtain. ? Mechanical engineering apprenticeship or relevant technical qualification welcomed. Package and Benefits ? 39-hour working week. ? Life assurance cover. ? Employee Assistance Programme. ? Cycle to Work scheme. ? Company social events. ? On-the-job training, professional development and clear progression pathways within a growing business TPBN1_UKTJ

Job Description Our core value is building strong relationships with institutional clients, corporations, financial service providers, and fund managers. We help them buy and sell financial products on exchanges around the world, raise funding, and manage risk. This is a dynamic, entrepreneurial team with a passion for the markets and associated client experience, with individuals who thrive in fast-paced, changing environments and are energized by a bustling trading floor. Global Banking & Markets: Change Management The Global Banking & Markets Change Management Team is searching for dedicated individuals who thrive in a collaborative and challenging environment to join our team. Global Change Managers serve as program or project managers on high priority initiatives within the Global Banking & Markets Division. You will work alongside front to back teams to ensure solutions are designed and implemented across the portfolio. You will leverage your technical expertise and project management skills to influence and drive working groups to deliver these complex projects on time, within budget and with high quality. HOW YOU WILL FULFILL YOUR POTENTIAL • Lead complex and strategic cross divisional initiatives in partnership with front to back business teams including product, design, engineering and operations teams, • Understand and articulate how projects and benefits fit into both the program and broader firm strategy with the ability to influence and shape this, • Recognize, report, and escalate project risks to senior partners; oversee remediation of risks raised, • Provide transparency and progress of projects, issues, timelines, and budgets by running governance forums with senior GBM leadership, • Identify and remove impediments at program level, leveraging stakeholders, sponsorship, and other relationships to do so, • Work with product owners to build the strategic vision and forward-looking roadmap and refine the backlog of demand, while balancing competing priorities, • Define quality assurance and testing approaches, provide coaching to the team on testing best practices and develop migration strategies for post testing SKILLS & EXPERIENCE WE'RE LOOKING FOR • Bachelor's Degree, • 7-12 years’ relevant experience, in a business analysis / project / program management function; must have Finance Industry experience., • Strong project management skills; Proficient in managing the full front to back lifecycle of a project including scoping, defining a plan and deliverables, risk and issue management, status reporting and driving delivery, • Proven track record of delivering results in a cross functional team setting, on time and to budget, • Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders, • Extensive leadership experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large-scale program, • Ability to engage with and influence stakeholders outside their direct control, • Strategic thinker who can identify cross functional issues, provide innovative solutions, and communicate the implications of solutions across existing processes, systems and teams, e.g. costs, risk, service, • Must be hands‑on, able and willing to work with teams while coaching them to reach efficient and effective performance levels PREFERRED QUALIFICATIONS • Related experience in technology strategy or in a client service or business function and / or management consulting, • Core knowledge base of Global Banking & Markets, • Demonstrate understanding of Financial Services & Operations processes and procedures, • Knowledge of automated testing tools and frameworks, • Experience with tools like JIRA and Confluence or similar applications, • Knowledge of OKR frameworks and roadmaps, • Working knowledge of using AI to gain efficiencies within financial services ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. Locations London, Greater London, England, United Kingdom We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities. We offer a medical advocacy service for employees and family members facing critical health situations and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre‑approved amount). Read more about the full suite of class-leading benefits our firm has to offer.. Learn More #J-18808-Ljbffr

The ideal candidate will have an SIA licence with the CCTV element, strong reliability, a professional appearance, and skills in conflict resolution.

The Opportunity We have an exciting opportunity for a Retail HR Business Partner to join our beauty client and play a key role in shaping the employee experience across our growing retail network. In this role, you'll be a trusted partner to our Store Leadership teams, supporting them in building strong, engaged, high performing teams. From employee relations and performance management to HR operations, analytics and talent support, you'll bring consistency, clarity, and expertise to all areas of people management. Working closely with the Head of HR for Retail, you'll help foster a culture where our teams feel empowered, supported, and inspired, all while contributing to the next chapter of our expansion across the UK. What you'll be doing… You'll support and lead activity across the full HR generalist spectrum, including: Advise and coach store leaders on effective people management, ensuring alignment with policies and employment law. Act as a trusted point of contact for store teams, supporting performance, conflict resolution, and day to day HR queries. Partner with the ER Manager to support or lead ER cases (absence, performance, misconduct) and ensure accurate case reporting. Oversee HR documentation and administration, ensuring all processes are completed accurately and on time. Monitor absence trends through monthly reporting and ensure RTWs and follow up conversations are completed. Partner with store leaders to deliver the engagement survey, drive participation, and action key focus areas. Support cyclical HR activities (e.g., performance reviews, development processes) to promote a consistent employee experience. Drive effective internal communication across retail teams to ensure information is clear, timely, and engaging. * Prepare HR reports and insights to support data driven decision making across the retail business. What you'll bring… You'll be an adaptable and proactive with the confidence and capability to support busy store environments. You will also bring: • Strong generalist HR experience, ideally within fast paced retail or high volume environments. CIPD qualification (or working towards) is preferred. Proven experience supporting managers with people issues and coaching leaders. High levels of resilience and the ability to work with agility through constant change. Strong commercial awareness and exceptional people skills. Outstanding organisation, accuracy, and prioritisation skills. Excellent communication skills with the ability to influence at all levels. A hands on, solutions focused approach, with flexibility and adaptability. Proficiency in Microsoft Office (Word, Outlook, PowerPoint, Excel) and experience with HR systems. You'll find… Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead * Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Job Role: Projects Conformance Manager Location: UK Wide Salary: £90,000 About Our Client: Our client is a leading provider of innovative water and wastewater treatment solutions, supporting both municipal and industrial customers across the UK and internationally. Driven by a commitment to improving public health, protecting the environment, and supporting sustainable economic development, they deliver advanced technologies that help customers manage one of the world's most valuable resources - water. Their solutions focus on the treatment, recovery, and reuse of water and wastewater, helping organisations reduce energy consumption, minimise chemical usage, optimise land requirements, and improve operational efficiency. Through a combination of engineering expertise, innovation, and a strong commitment to quality, they continue to play a key role in advancing sustainable water management practices globally. About the Role: Our client is seeking an experienced Operational Conformance Manager to champion a "Right First Time" culture across their operational delivery teams. This is a high-impact role focused on driving quality, compliance, continuous improvement, and operational excellence throughout the business. Working closely with operational and HSQ teams, you will identify performance trends, investigate root causes of defects and rework, and implement sustainable solutions that improve project outcomes. You will play a key role in ensuring standards, quality, and governance are embedded across all areas of delivery while promoting a culture of accountability, transparency, and continual improvement. Key Responsibilities: Lead the management, investigation, and resolution of all rework, complaints, defects, and non-conformance issues. Conduct root cause analysis and implement effective corrective and preventative actions. Establish and monitor key operational performance indicators (KPIs), driving initiatives to maintain and improve performance. Develop and maintain risk-based priority plans, ensuring the highest-risk issues are addressed first. Carry out regular site visits to assess real-time performance, validate operational data, and identify opportunities for improvement. Audit operational activities, provide constructive feedback, and report findings with clear recommendations. Develop and maintain standards, procedures, governance frameworks, and controls to ensure projects are delivered right first time. Drive continuous improvement initiatives to eliminate repeat failures and strengthen operational performance. Work collaboratively across departments to promote ownership and accountability for quality and conformance. Champion lessons learned processes, ensuring findings are documented, communicated, and incorporated into future project delivery. Facilitate operational review meetings and improvement workshops, ensuring actions are tracked through to completion. Support post-project reviews, client feedback processes, and emergency response activities where required. Assist the Operations Director with recruitment and development of team members within the Project Conformance function. Ensure effective management of personal and team workloads to achieve agreed objectives and targets. About You: Engineering qualification, technical background, or significant practical site-based experience. Proven experience in quality, compliance, conformance, operational excellence, or continuous improvement roles. Strong understanding of root cause analysis, risk management, and performance improvement methodologies. Excellent communication and stakeholder management skills. Highly analytical with exceptional attention to detail. Ability to influence, motivate, and engage teams at all levels of an organisation. Strong customer focus and relationship-building skills. Knowledge of behavioural science principles would be advantageous. Self-motivated, proactive, and solutions-focused. High levels of integrity, professionalism, and ethical standards. Confident managing challenging situations and resolving conflict constructively. Reach out to Charlie Knight at Advance TRS to find out more about this exciting opportunity and take the next step in your career. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Our client, a leading consultancy in the rail sector, is currently seeking a Quality Manager to join their team in London on a fixed term contract. Key Responsibilities: Starting from the existing Quality Management System (QMS), the Quality Manager is responsible for developing and updating comprehensive documentation (Manual, processes, procedures and controls) in accordance with contractual requirements, ISO 9001 and other applicable standards (ITIL, ISO/IEC 20000, ISO 27001, ISO 31000, etc). Develop and implement a Project Quality Plan and the Quality Audit Schedule to assure QMS implementation. Analyse non-conformances and complaints for trends and root causes, reporting to senior management to enable the delivery of preventative solutions. Lead, mentor and develop a multidisciplinary Quality Team to ensure regular inspections, audits, controls, and reviews are executed, addressing non-compliance issues promptly. Coordinate with project managers, technical leads, operations managers, and client representatives. Identify quality risks and implement mitigation strategies to minimise impact on service delivery and contractual obligations. Provide training and guidance to project teams on quality management best practices, fostering a culture of continuous improvement and high standards. Develop a Supplier Quality Plan, reviewing supplier performance data to identify trends, risks, and improvement opportunities. Lead lessons learned analysis to ensure outcomes are documented, communicated, and applied, driving a continuous improvement culture. Measure and analyse the cost of poor quality and associated corrective actions. Prepare and present regular quality reports to stakeholders, highlighting performance metrics, areas for improvement, and progress on quality initiatives. Act as the main point of contact with the customer on quality matters, including quality claims, ensuring corrective actions are taken and leading excellence in customer satisfaction. Job Requirements: Bachelor's degree in Engineering, Quality Assurance, or a related discipline. Quality management certifications (e.g., IRCA Internal Auditor ISO 9001, ASQ Certified Quality Engineer). Experience in Quality Management, ideally in transportation systems, fare collection, IT operations, or complex technological projects. Experience leading quality teams in operational and technological environments. Proven track record in implementing ISO 9001 or similar standards. Experience with IT service management frameworks (e.g., ITIL) and back-office or service desk operations preferred. Experience working with UK public-sector clients, ideally within transport or infrastructure environments. Strong knowledge of international and UK quality management standards. Strong analytical and structured problem-solving skills. Skills Requirements: Excellent communication and stakeholder engagement abilities. Ability to engage effectively with both technical and non-technical stakeholders. Skilled in gathering undocumented knowledge through interviews and workshops. Decision-making under pressure, incident and conflict resolution, and a continuous improvement mindset. High degree of organisation, structure, and attention to detail. Ability to work under pressure and manage competing priorities. Benefits: 25 days' holiday per annum + 8 days' bank holidays (options to buy/sell days) Pension - 4% employee and 4% employer Private medical insurance (including dental & optical) Life assurance Income protection Employee assistance programmes Flexible/remote working options Charitable initiatives Social events (formal & informal) Learning and development programmes Innovative & collaborative work environment If you are an experienced Quality Manager looking to make a significant impact in the rail sector, we would love to hear from you. Apply now to join our client's dynamic team in London

Overall Purpose of Job The post holder is responsible for the effective administration under the Education Act 1996 and Children and Families Act 2014 of the statutory assessment of children and young people’s special educational needs, including their subsequent placement, monitoring and annual review. The post holder will report to the SEND Team Manager, this role does not have line management responsibilities. To act as a named Case Officer for children and young people 0-25 with complex additional needs supporting them through the statutory EHC assessment process, securing placements, providing support during key transition stages and completing annual reviews in line with the SEND Code of Practice and Children and Families Act 2014. The SEND Case Officer will support schools and settings with complex assessments, annual reviews and reassessments for children and young people with SEND, issuing and maintaining good quality EHCPs that enable the delivery of positive outcomes for children. This post holder will support the delivery of the multi-agency Quality Assurance Framework for EHCPs, advice and reviews ensuring that local practice is of a high standard. The post holder will support the SEND Team Manager to ensure all phased transfer processes are completed within required timescales. Key Tasks and Accountabilities Key tasks and accountabilities are intended to be a guide to the range and level of work expected of the post holder. This is not an exhaustive list of all tasks that may fall to the post holder and employees will be expected to carry out such other reasonable duties which may be required from time to time. Support the Council’s vision to enable every resident under 25 to be safe, happy and cared for, with positive activities to secure their long-term wellbeing. Discharge SEND Case Officer Responsibilities, on behalf of the Council, by co-ordinating, advising and negotiating support for children, young people. Maintain and initiating effective and timely communication with families, practitioners and partners throughout your involvement. Co-produce plans with children, young people and their families to ensure they are person centred and the needs and ambitions of the child are fully reflected in their plans. Commission and analyse professional advice from a wide range of sources in order to write and deliver tailored plans and support. Embed person centred and timely transition planning, promote the voice of the child and maximise opportunities for partnership work with parents and carers. Write, prepare and present information at the multi-agency SEND panel to support transparent, timely and consistent decision making. Create high quality, outcomes focused, and personalised Education, Health and Care plans, within statutory timescales. Prioritise the participation children, young people, parents and carers from the outset, being clear about parameters, treating all parties with dignity and respect. Ensure that information and communications with children and families are provided in an accessible format considering any language, communication needs and/or cultural barriers. Facilitate the placement of children and young people in settings appropriate to their special educational needs, as set out in their Education, Health and Care Plan and develop personal budgets. Conduct consultation exercises with schools and settings for children and young people in line with the SEND Code of Practice and local frameworks. Review the outcomes of Annual Review meetings and respond to changes within the statutory time period in accordance with the decision of the SEN panel and liaise with partner services and schools as appropriate to implement them. To attend targeted review, team around the family, or transition meetings, as required by the SEND Team Manager, both in and outside of the borough and consider the children and young people’s development, aspirations, outcomes and planning required. Deliver work tasks allocated to you within timescales, using information and formal supervision to highlight any barriers to this in a timely way. Respond to complex enquiries, challenges and or complaints in a professional and relational manner that supports resolution and demonstrated an in-depth knowledge of relevant legislation. Uphold the council’s HEART values and promote inclusive practice. Working with parents, carers, settings and professionals to wherever possible resolve conflict disagreements without the need to enter into more formal dispute routes through mediation and tribunals. Prepare information that may be required when the Council is challenged through the Special Educational Needs and Disability Tribunal. Support the leadership team by responding promptly and positively to requests which will include things such as providing reports, promoting the Local Offer and attending events. Uphold the highest data quality standards throughout the team, leading by example. Ensure effective case recording and tracking so that information is available to report progress against key performance indicators. Report any data quality challenges and opportunities in a timely way and seek opportunities to strengthen processes. Undertake any special projects as identified and directed by the SEND Team Manager with a focus on Special Educational Needs and Disability or the service. Adhere to guidance on the use of council premises and equipment as directed by the SEND Team Manager

Trainee Enforcement Agent (full training provided) OTE: £45,000-£60,000 per year + company vehicle / Basic Salary: £25,000, increasing to £27k following training | Hours: Monday to Friday (37.5). Start times from 6am. Location: London - we have vacancies in the following postcodes: SE, NW, W Would you like to become a full-time salaried Enforcement Agent? We have permanent Full-Time opportunities for trainee Enforcement Agents. Supported by a full 12-week training programme this is a role with real impact. You’ll manage complex and sensitive situations and execute warrants with professionalism and integrity. You will support local authorities by working with residents and business owners to bring their unpaid council tax or business rates up to date, whilst ensuring fairness, and delivering the highest standards of legislative practice - all while gaining a City & Guilds certification and developing a respected professional pathway with ongoing opportunities to grow. Experience required: • A full UK driving licence with no more than 6 points. You must have held your driving license for at least 12 months., • Strong communication skills with the ability to handle sensitive conversations, • Self-motivated and results focused with a motivation to exceed personal targets., • Able to use sound judgement to reach fair, practical decisions., • Be able to professionally and fairly assess people and their circumstances, navigate challenging cases and demonstrate empathy as required, • Good IT skills What You’ll Do • Carry out enforcement activity, including executing Liability Orders., • Make in‑person visits, assess circumstances, and secure payments or recover goods., • Manage a varied caseload, using investigative skills to locate individuals, with a strong focus on persistent evaders and high‑priority cases., • When needed, lead sensitive conversations - including with vulnerable people - using empathy, professionalism, and calm conflict resolution., • Maintain accurate records, manage payments, and ensure full compliance with regulatory, legal, and operational requirements., • Work flexibly, including early mornings, some evenings, and occasional weekends, with travel and overnight stays where required. What is offered; • Competitive salary and uncapped commission once training is completed., • Full training and support to achieve City & Guilds Taking Control of Goods Certification – there may be a travel requirement during your 12 week training period., • 25 days annual leave + bank holidays, • Enhanced family benefits, including comprehensive maternity and paternity packages., • Health cash-back plan to support your wellbeing., • Exclusive staff perks, including discounts on high-street shopping, travel, leisure activities, and wellness programmes., • Company van, fully equipped to support your work., • Fuel card and work phone to keep you connected and ready for success., • Pension scheme offering long-term peace of mind. Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Recruitment covers the following markets. Corporate Security Security Guarding - Management & Operations Security Guarding - Officer & site personnel staff Retail Loss Prevention, Audit & Fraud HSEQ (Health, Safety, Environmental & Quality Assurance) Facilities Management - Hard (M&E) & Soft Services Security Sales & Business Development Electronic Security Risk Management

Resident Liaison Officer Salary/Day Rate: Competitive (DOE) Location: Paddington, London Part-Time Opportunity (2–3 Days Per Week) / Full time options available. Start Date: ASAP The Opportunity Our client, a leading construction contractor, is looking to appoint an experienced Resident Liaison Officer to support the successful delivery of a major construction project in Paddington. This is an excellent opportunity for a personable and proactive individual to become the key point of contact between the site team and local residents, businesses and the wider community throughout the construction programme. Working closely with the Project Lead and Construction Manager, you'll play a vital role in keeping residents informed, managing enquiries and concerns, and ensuring a positive customer experience throughout the project. The role is expected to run 2–3 days per week until the end of 2026, with the potential for an extension into 2027. There may also be an opportunity to take on wider project support and logistics responsibilities as the project progresses. Key Responsibilities Act as the main point of contact for residents, businesses and local stakeholders affected by the project. Build positive relationships with residents and ensure excellent customer service throughout the construction programme. Keep residents informed of upcoming works, access requirements and programme updates. Organise and attend resident meetings, drop-in sessions and community engagement events. Produce and distribute newsletters, letters and project communications. Respond promptly to resident enquiries, complaints and concerns, ensuring issues are resolved professionally and efficiently. Maintain accurate records of resident interactions, complaints and resolutions. Work closely with the site management team to minimise disruption to residents wherever possible. Support the project team in delivering a positive customer journey from start to completion. Liaise with local authorities, housing providers and community organisations where required. Ensure all communications reflect the company's commitment to customer satisfaction and community engagement. About You We're looking for someone who enjoys working with people and has previous experience in a customer-facing role within construction or social housing. You'll ideally have experience as a: Resident Liaison Officer (RLO) Tenant Liaison Officer (TLO) Customer Liaison Officer Resident Engagement Officer Housing Officer Community Liaison Officer Experience Required Previous experience as a Resident Liaison Officer or similar customer-facing role within construction, social housing or planned works. Excellent communication and interpersonal skills. Experience handling resident enquiries, complaints and conflict resolution. Strong organisational skills with the ability to manage multiple priorities. Confident working alongside site teams, clients and residents. Professional, empathetic and customer-focused approach. Good IT skills, including Microsoft Office. Full UK Driving Licence (preferred but not essential). What's on Offer Competitive salary/day rate depending on experience. Flexible part-time opportunity (2–3 days per week). Long-term project through to the end of 2026 with the possibility of extension. Opportunity to work on a prestigious construction project in Paddington. Supportive and collaborative project team. Opportunity to broaden your experience into project logistics as the scheme progresses. Interested? If you're an experienced Resident Liaison Officer looking for your next opportunity, we'd love to hear from you. Contact Zach Grandy-Smith (phone number removed) ✉️ All applications will be treated in the strictest confidence. O’Neill and Brennan values diversity and promotes equality, All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation

Stakeholder Liaison Manager Construction / Infrastructure Project Day Rate: Competitive (DOE) Part Time Opportunity Location: Paddington, London Start: ASAP The Opportunity: A leading construction contractor is seeking an experienced Stakeholder Liaison Manager to support the delivery of a major project in Paddington. This is an excellent opportunity for a confident and proactive stakeholder engagement professional to become the primary point of contact between the project team and a diverse range of key stakeholders throughout the construction programme. Working closely with the Project Lead and Construction Manager, you will play a vital role in maintaining positive relationships, communicating project activities, and ensuring stakeholder concerns are managed effectively. The role is expected to be 2–3 days per week through to the end of 2026, with the potential for an extension into 2027. There may also be an opportunity for the successful candidate to take on wider Logistics Manager responsibilities as the project progresses on site. Key Responsibilities: Lead stakeholder engagement activities on behalf of the project team Meet with stakeholders to communicate project plans, upcoming works, and address queries and concerns Build and maintain strong working relationships with key stakeholders, including: -NHS and healthcare representatives -Commercial building owners and occupiers -Network Rail -Canal & River Trust -Transport for London (TfL) Organise and facilitate regular stakeholder meetings and weekly project updates Produce, maintain, and distribute weekly stakeholder newsletters Work closely with the Project Lead and Construction Manager to ensure clear and consistent communication Maintain stakeholder engagement records, complaints logs, and correspondence registers Investigate complaints and concerns, developing and implementing appropriate action plans Monitor stakeholder feedback and identify opportunities to improve engagement and communication processes Support the project team in maintaining positive community and stakeholder relations throughout the project lifecycle Experience: Proven experience in stakeholder engagement, community relations, public liaison, or a similar role within construction, infrastructure, rail, healthcare, or major projects Experience managing relationships with multiple stakeholder groups simultaneously Strong understanding of stakeholder management principles and community engagement best practice Experience dealing with complaints, issue resolution, and conflict management Excellent verbal and written communication skills Strong organisational skills with the ability to manage multiple priorities effectively Ability to build trust and develop productive working relationships at all levels Qualifications: Relevant experience in stakeholder engagement, public liaison, communications, or project management Strong proficiency with Microsoft Office Suite, including Word, Excel, and Outlook Excellent report writing and communication skills Qualification in Communications, Public Relations, Construction Management, or a related discipline Experience working on construction, infrastructure, rail, healthcare, or public sector projects Membership of a relevant professional body What's on Offer: Competitive salary and package dependent on experience Flexible part-time engagement (2–3 days per week) Opportunity to work on a high-profile project in Paddington Long-term opportunity with potential extension into 2027 Opportunity to expand into a wider Logistics Manager role as the project progresses Collaborative and supportive project environment Exposure to a broad range of public and private sector stakeholders Interested? Contact Zach Grandy-Smith on (phone number removed) or email for a confidential discussion. O’Neill and Brennan values diversity and promotes equality, All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation

Pear Recruitment: Property Manager Location: Finchley Salary: £35,000 - £38,000 Hours: Mon – Fri 9.00am – 6.00pm Are you an organised, proactive, and customer-focused Property Manager looking for your next challenge? We are recruiting on behalf of a successful and rapidly growing independent estate agency in North London. Renowned for its exceptional reputation, strong client relationships, and supportive team culture, this is an exciting opportunity to join a business that genuinely invests in its people. Managing a well-established portfolio of quality properties and working alongside a loyal landlord base, you will play a key role in delivering outstanding property management services while contributing to the continued growth of the portfolio. The Role: • Manage a portfolio of residential and/or commercial properties, ensuring high standards of service and compliance., • Schedule, coordinate, and conduct property management inspections, identifying maintenance requirements and potential risks., • Liaise with contractors to obtain quotations, coordinate repairs, and oversee the completion of maintenance works., • Provide property owners with advice on maintenance planning, budgeting, and property enhancement opportunities., • Negotiate and coordinate tenancy renewals, ensuring all agreements are completed accurately and on time., • Prepare tenancy agreements and associated documentation in accordance with current legislation., • Conduct tenant referencing and suitability assessments., • Collect, verify, and process documentation from landlords and tenants, maintaining accurate records., • Manage tenant move-ins and move-outs, ensuring a smooth transition and compliance with company procedures., • Carry out regular property inspections and produce detailed reports for landlords., • Ensure properties remain compliant with relevant housing legislation, regulatory requirements, and local authority standards. About You • Customer service and communication Skills, • Organisation and Communication skills, • Conflict Resolution skills, • Problem solving and decision-making abilities, • Ability to build positive relationships with Tenants and Landlords, • Driving Licence If you are interested in this Property Manager position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client

Job Role: Operations Manager Location: UK Wide Salary: £90,000 About Our Client: Our client is a leading provider of innovative water and wastewater treatment solutions, supporting both municipal and industrial customers across the UK and internationally. Driven by a commitment to improving public health, protecting the environment, and supporting sustainable economic development, they deliver advanced technologies that help customers manage one of the world's most valuable resources - water. Their solutions focus on the treatment, recovery, and reuse of water and wastewater, helping organisations reduce energy consumption, minimise chemical usage, optimise land requirements, and improve operational efficiency. Through a combination of engineering expertise, innovation, and a strong commitment to quality, they continue to play a key role in advancing sustainable water management practices globally. About the Role: Our client is seeking an experienced Operations Manager to lead the successful delivery of water and wastewater projects across their allocated regions. This is a senior leadership role responsible for client relationship management, operational performance, budget control, programme delivery, and team leadership. Reporting to the Operations Director, you will oversee a team of Project Managers and support staff, ensuring projects are delivered safely, efficiently, on budget, and in line with client expectations. You will champion a "Right First Time" culture across all aspects of project delivery, maintaining the highest standards of quality, compliance, and operational excellence. Key Responsibilities: Act as the primary point of contact for clients within your allocated region, building and maintaining strong, long-term relationships. Develop a detailed understanding of client requirements and project objectives to ensure successful delivery of works. Lead, mentor, and support a team of Project Managers and associated delivery personnel. Support the Operations Director with recruitment, onboarding, performance management, and development of operational staff. Ensure projects are delivered in accordance with agreed scope, programme, budget, and quality requirements. Monitor project performance through regular reviews of programme, cost, risk, and resource allocation. Promote and ensure compliance with the company's Integrated Management System and operational procedures. Collaborate with fellow Operations Managers and the Operational Conformance Manager to optimise resource utilisation and operational performance. Manage supplier and subcontractor relationships, including performance evaluation and selection of new delivery partners. Provide regular progress updates and operational reports to the Operations Director, highlighting project status, risks, and opportunities. Drive a culture of continuous improvement, accountability, and operational excellence throughout the business. Ensure efficient management of personal and team workloads to achieve business objectives and delivery targets. About You: Demonstrable experience delivering complex projects within the UK water and wastewater sector. Proven leadership experience managing multidisciplinary project delivery teams. Strong client-facing skills with the ability to build and maintain trusted relationships. Experience managing project budgets, commercial performance, and financial reporting. Strong planning, programming, and project controls experience. Engineering qualification, technical background, or significant practical site-based experience. Excellent communication, stakeholder management, and influencing skills. Highly motivated, proactive, and capable of driving high-performance teams. Strong problem-solving and conflict resolution abilities. High levels of integrity, professionalism, and ethical standards. Experience working within regulated utility, infrastructure, or environmental sectors would be advantageous. Chartered Engineer status would be beneficial but is not essential. Reach out to Charlie Knight at Advance TRS to find out more about this exciting opportunity and take the next step in your career. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Resident Liaison Officer (SHDF) | Ealing / NW London | £22.57 per hour Social Housing – Green Energy & Decarbonisation | Temp-to-Perm Here are the complete details for the Resident Liaison Officer role targeting the Ealing and North West London patch: THE OFFER Pay Rate: £22.57 per hour Contract Type: Temp-to-Perm (Clear path to a permanent staff contract) Base Location: Ealing (Field-based covering localised housing stock across North West London) Sector: Social Housing / Net-Zero Carbon Retrofit Travel: Fully mobile patch (Mileage / business travel expenses covered) Requirements: Must hold a full UK Driving Licence and have access to your own vehicle. THE ROLE (SHDF & Retrofit Focus) Working on an SHDF (Social Housing Decarbonisation Fund) contract is highly rewarding but structurally different from standard planned maintenance. As a mobile RLO, you will act as the vital face of the project on the ground, guiding residents through complex energy-saving upgrades and helping them understand the installation process. Key Responsibilities: Resident Education: Conduct home visits across the patch to explain the benefits of decarbonisation works and teach residents how to maximise new green technologies (such as smart thermostats). Surveys & Access Coordination: Carry out pre-work condition surveys and secure high access rates for specialist contractors to keep the mobile delivery programme running on schedule. Expectation Management: Act as the primary, reassuring point of contact for residents on your patch during invasive energy-efficiency upgrades (e.g., Solar PV, Air Source Heat Pumps, insulation, and ventilation upgrades). Conflict Resolution: Swiftly and professionally resolve any on-site resident queries or property protection concerns right at the doorstep to maintain high customer satisfaction scores. Progress Tracking: Utilise project trackers to log pre-start surveys, resident sign-offs, and daily communication history to ensure compliance with strict funding requirements. CANDIDATE REQUIREMENTS Experience: Proven experience as an RLO or TLO (Tenant Liaison Officer) within Social Housing. Prior experience on SHDF, EWI (External Wall Insulation), or domestic Retrofit works is highly advantageous. Mobility: Essential. Must hold a full UK Driving Licence and have access to your own reliable vehicle for daily mobile travel from the Ealing base. Communication: Exceptional interpersonal skills with the ability to break down technical green energy information into simple, empathetic, and easy-to-understand terms for residents. IT Skills: Competent in using Microsoft Office, particularly Excel for inputting site data and logging resident trackers on the go. Attitude: Empathetic, professional, and resilient, with a genuine passion for helping communities improve their day-to-day living conditions

Premier Work Support are recruiting a Branch Manager for a senior leadership role within a fast-paced builders' merchant/retail environment in West London. You will be responsible for driving operational performance, delivering excellent customer service, and leading and developing a team across all branch functions. Key Responsibilities Deliver excellent customer service in person and by phone Handle enquiries, orders, complaints, and ensure accurate processing and documentation Coordinate customer orders, deliveries, schedules, and stock management Oversee trade counter operations and ensure smooth daily running Maintain accurate stock control and support purchasing processes Ensure adequate staffing levels and act as Duty Manager when required (including key holding, opening/closing site) Manage daily admin including tills, banking, and sales reporting Produce and review sales and performance reports Ensure full Health & Safety compliance across the branch Oversee maintenance of premises, plant, and equipment Manage staff wellbeing, attendance, holidays, and sickness Act as the link between senior management and branch staff Handle staff relations, including conflict resolution and disciplinary matters The role may include occasional physical stock handling and requires flexibility with working hours.Requirements Strong leadership and team management experience Excellent customer service and organisational skills Ability to work in a fast-paced operational environment IT literate (Microsoft Office and internal systems) Builders' merchant or retail management experience preferred Forklift licence beneficial but not essentialBenefits Salary: £45,000 per annum 22 days holiday + 8 bank holidays Pension scheme Private medical cover (employee, partner, and dependants) Career progression opportunities Hours Monday-Friday 7:00am-5:00pm, plus 1 Saturday in 4 If you are an experienced leader looking for a senior branch role, apply today

Behaviour Mentor | Up to £130 per day | ASAP Start | Sidcup Sometimes the most important lesson a young person learns is that somebody hasn't given up on them Location: Sidcup Salary: £110 to £130 per day Contract: Full Time | Term Time Only Start Date: ASAP Not every student arrives at school ready to learn. Some arrive carrying challenges that cannot be seen. Some arrive feeling misunderstood. Some arrive believing they have already been written off. This is where exceptional Behaviour Mentors make a difference. We are looking for resilient, compassionate and engaging individuals who can build meaningful relationships with young people, helping them overcome barriers, regulate emotions and achieve success both inside and outside the classroom. This is not just a role. It is an opportunity to become a trusted adult in a young person's life and help shape a brighter future. The role: • Support students displaying challenging behaviour, SEMH needs or barriers to learning • Build positive and trusting relationships with students through a consistent and nurturing approach • Work on a one to one basis and in small groups to improve engagement, attendance and behaviour • Support students with emotional regulation, conflict resolution and social development • Act as a positive role model and mentor throughout the school day • Support pupils both inside and outside of the classroom to maximise learning opportunities • Work closely with teaching staff, pastoral teams and external professionals • Help implement behaviour support plans and intervention strategies • Monitor, record and report on student progress and wellbeing • Support break times, transitions and other key periods throughout the school day • Promote high expectations, resilience and personal accountability • Uphold safeguarding procedures and promote student welfare at all times We're looking for someone who: • Has experience working with children or young people, particularly those with SEMH, SEND or behavioural needs • Can build rapport quickly and maintain professional boundaries • Remains calm, patient and resilient in challenging situations • Has excellent communication and relationship building skills • Understands the importance of consistency, empathy and positive reinforcement • Is passionate about helping young people reach their potential • Holds an Enhanced DBS on the Update Service or is happy to apply for a new DBS What you'll gain: • Competitive daily rate of £110 - £130 per day depending on experience • ASAP start opportunities • Ongoing training and professional development • A supportive and experienced leadership team • Valuable experience within education, pastoral support and behaviour intervention • Career progression opportunities • The opportunity to genuinely change the trajectory of a young person's life Every student deserves someone who sees beyond the behaviour and recognises the potential underneath. Could that person be you? Apply today and start a career where the impact you make extends far beyond the classroom

Housing Officer — Neighbourhood Services Local Authority · West London Positions x5 Location: Area Housing Office, West London Contract: Temporary – 3 months initially, then rolling Hours: 36 per week, Monday to Friday Working Pattern: Office and patch-based Pay Rate: £23.07 per hour (PAYE) / £29.35 per hour (Umbrella PAYE) Thhis London Authority is one of London's most forward-thinking boroughs — a council that puts residents first and invests in the people who serve them. This is your chance to manage a real patch, make a tangible difference to people's lives, and grow in a team that genuinely values attitude as much as experience. What you'll own Your own patch of tenancies, leases and licences — you'll be the face of the council for those residents Proactive tenancy, leasehold and neighbourhood management, staying ahead of issues before they escalate ASB case investigation and resolution — balancing empathy with firm, fair action Regular estate inspections and tenancy verification — maintaining the standards residents deserve Front-line customer service that genuinely solves problems, not just logs them Occasional evening meetings or emergency cover — because housing doesn't clock off at 5pmWho we're looking for You'll have housing management experience, or strong transferable skills from a customer-facing role. We're looking for someone who: Communicates confidently — whether de-escalating conflict or updating a resident on their case Manages competing priorities without dropping the ball Works autonomously on a patch while feeding into a supportive wider team Understands what it means to put vulnerable people firstNot from a housing background? That's fine. If you've worked in social care, probation, community outreach, or a similar role, we'd still love to hear from you. Why this role? This authority consistently ranks among the best-run boroughs in London — you'll be part of something people are proud to work for. You'll have access to structured training and a clear pathway to grow your housing career, with temporary roles here regularly converting to longer-term opportunities. Benefits include a competitive pension scheme, generous annual leave, and employee wellbeing initiatives — backed by a management team that knows good housing work when it sees it. Apply Now We have multiple vacancies available and CVs are reviewed on a rolling basis — roles are filling fast. If this sounds like you, even if you're not 100% sure, apply now and one of our team will be in touch to talk it through

First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential. The HR Business Partner (HRBP) is a strategic role designed to work closely with leadership/management teams and business units to align HR strategies with business goals. The HRBP acts as a trusted advisor, providing guidance on people-related matters, including talent management, organisational development, employee relations, and performance management. The role requires both strategic thinking and hands-on execution, ensuring HR initiatives drive business outcomes and foster a positive workplace culture. About the RoleHR Planning Collaborate and support the Group HR Director to understand business objectives and translate them into effective HR strategies and initiatives. Partner with management to develop action plans to address talent gaps, retention challenges, and other people-related business needs. Talent Management and Development Support performance management processes, including goal setting, feedback, and development plans. Assist with developing talent management programmes. Advise on learning and development requirements to ensure that the workforce is equipped with the necessary skills for current and future business needs. Employee Relations and Engagement Act as a point of contact for employee relations issues, providing guidance on conflict resolution, disciplinary actions, and grievances. Advise and coach managers on managing employee performance and behaviour. Promote employee engagement initiatives, gathering feedback and recommending actions to improve morale and productivity. Foster a culture of trust, collaboration, and high performance within teams. Support in Change Management Assist in implementing organisational changes, including restructures, TUPEs, or the introduction of new processes or policies. Support managers in communicating and managing change effectively across teams. Ensure the successful integration of change strategies into business operations. Workforce Planning and Organisation Development · Assist with the forecast of future workforce needs based on business goals and objectives. · Provide insights and guidance on optimising team structures, roles and responsibilities for improved performance. Talent Acquisition and Retention Work closely with the recruitment team to ensure that talent acquisition strategies align with business needs and priorities. Advise on retention strategies and work to reduce turnover by identifying the root cause and developing solutions to improve employee satisfaction and engagement. Participate in the recruitment process for mid to senior level roles, ensuring a good fit with the organisation’s culture and values. EDI Support the development and implementation of EDI initiatives. Partner with management and leadership to create a diverse, inclusive, and equitable workplace culture. Assist with the implementation of data monitoring. HR Reporting and Analysis Provide data and insights on HR metrics, such as turnover rates, absenteeism, and employee engagement, to help inform decision-making. Assist with HR audits, employee surveys, and feedback programs to improve HR practices. Requirements Bachelor’s degree (or equivalent) in HR, Business Admin, or a related field. 2-3 years of experience in an HR generalist role, preferably in a fast-paced environment. Level 7 CIPD (or working towards). Knowledge of employment law and HR best practice. Proven track record of implementing HR strategic initiatives. Exceptional communication and interpersonal skills, with the ability to influence and build relationships at all levels. Strong problem solving, analytical and decision-making abilities. Results oriented with a focus on achieving business goals through effective people strategies. Strong business acumen and the ability to balance strategic thinking with practical HR solutions. Excellent organisational skills and attention to detail. Empathetic and approachable with a strong customer service orientation. Resilient and capable of managing completing priorities in a fast-paced environment. Proactive attitude and a continuous improvement mindset

Description Key responsibilities: Conduct inspections of commercial premises and enforce environmental health legislation. Investigate complaints, incidents, and complex cases and prepare reports, case files, and prosecution documentation. Lead targeted operations and projects across areas such as: Health & Safety, Food standards, Infectious disease control, Licensing enforcement, and build strong partnerships with businesses and stakeholders to drive compliance. Provide expert advice to businesses and the public and manage complex investigations through to resolution or prosecution. Support, coach, and guide junior officers (PO3/PO4 levels) Qualification – Essential GCSE Grade (or equivalent) in English Language and Mathematics. To hold an appropriate Environmental Health Registration Board-approved academic qualification, i.e. an MSc, BSc (Hons) or Diploma in Environmental. Health awarded by EHRB or REHIS To be EHORB registered or have passed the CIEH Assessment of Professional Evidence of continuing professional development Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Criteria for Shortlisting - Ideal Candidate Profile: You will be a qualified Environmental Health professional with strong technical knowledge and enforcement experience. The Role may require evening, weekend, and out-of-hours work with flexible/field working. Broad knowledge & legal knowledge of environmental health enforcement matters, including domestic noise control and nuisance intervention. Understanding of planning applications, enforcement work and appeals. Experience in responding to complaints from the public, stakeholders and public elected members. Ability to build trusted relationships quickly and de-escalate conflict, providing education and advice and using regulatory powers to effect change. Experience of working with a range of agencies and professionals. Experience in case management, including gathering information and evidence to support legal action, and Understanding of the rules of evidence and court proceedings. Good interpersonal skills and an ability to build trusted relationships quickly. An ability to understand and explain legislation, procedures and requirements to others. An ability to listen carefully to others' points of view and influence their behaviour through the sharing of knowledge. Good written communication skills, ability to clearly and accurately document activity and consequences in correspondence and evidence. Ability to assess the proper intervention based on the risk to the public of non-compliance with regulations. Ability to make quick decisions on how to achieve compliance and reduce risk. Ability to plan and manage workload to agreed targets and standards within an agreed timeframe. Advanced IT skills, proficiency in Microsoft Office Suite. Essential Compliance Requirements 3 Years References/Work History Enhanced DBS Willing to engage in the mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace

Tribunals and Mediation Officer (Bromley) – Remote Bromley Council is seeking an experienced Tribunals and Mediation Officer to join its SEND Service on a fully remote basis. This role will focus on managing all aspects of SEND Tribunal and mediation processes, including attendance at hearings, Judicial Alternative Dispute Resolution (JADR) meetings, Tribunal Case Management Hearings (TCMH), mediations, and associated casework. The successful candidate will work closely with families, legal representatives, schools, educational settings, and partner agencies to ensure SEND Tribunal cases are managed effectively, statutory responsibilities are met, and positive outcomes are secured for children and young people with Special Educational Needs and Disabilities (SEND). Main Duties: Manage a caseload of SEND Tribunal and mediation cases in accordance with statutory requirements and local procedures Prepare, coordinate, and submit Tribunal case files, written responses, witness statements, and supporting documentation within required timescales Represent the Local Authority at SEND Tribunal hearings, mediations, Judicial Alternative Dispute Resolution (JADR) meetings, and Tribunal Case Management Hearings (TCMH) Liaise with parents, carers, legal representatives, schools, educational settings, and multidisciplinary professionals throughout the appeal process Review Education, Health and Care Plans (EHCPs) and associated evidence to support Tribunal and mediation activity Negotiate and seek resolution of disputes through mediation and alternative dispute resolution processes where appropriate Provide advice and guidance to SEND colleagues and educational settings regarding Tribunal procedures and appeal-related matters Ensure compliance with SEND legislation, Tribunal directions, and statutory deadlines Maintain accurate records and update relevant case management systems Monitor case progression and provide regular updates to senior managers and relevant stakeholders Promote positive working relationships with families and partner agencies to support early resolution and reduce escalation of disputes Contribute to service improvement initiatives and support the development of effective SEND Tribunal and mediation practicesRequirements: Significant experience working within SEND Tribunals, Mediation, Appeals, or a similar SEND statutory role Strong knowledge of the Children and Families Act 2014, SEND Code of Practice, SEND Regulations, and Tribunal procedures Experience preparing and managing SENDIST Tribunal casework, written submissions, and legal documentation Experience attending and representing a Local Authority at Tribunal hearings, JADR meetings, TCMHs, and mediations Excellent understanding of EHCP processes and SEND legislation Strong negotiation, mediation, and conflict resolution skills Excellent written communication skills with the ability to produce clear, accurate, and legally compliant documentation Strong organisational skills and the ability to manage a complex caseload effectively Experience working collaboratively with families, legal representatives, schools, and multidisciplinary professionals Experience using SEND case management systems would be advantageous Ability to work independently in a fully remote environment while contributing positively to a wider SEND team Why Join Our Agency? With over 10 years' experience in SEND and public sector recruitment, Ackerman Pierce provides a dedicated and supportive service throughout your placement. Each candidate is assigned a consultant for full support from registration through to completion of assignment. We offer a fast and efficient onboarding process, DBS assistance, and weekly pay. To discuss this Tribunals and Mediation Officer (Bromley) – Remote role, please contact Ella Hajittofis or send your updated CV today

People & Culture Advisor Salary: £36,500 pro rata (Open to discussion) Working Hours: Part-time (25-30 hours per week, ideally across 5 days; 4 days considered) Contract Type: 12-month FTC (maternity cover) Location: West London (primarily office-based with up to 1-day WFH) About Us My client is a London-based research and development company specialising in the design and manufacture of high-quality, award-winning technical products for the entertainment industry. They create industry-leading solutions with a strong focus on quality and reliability. Their expertise includes industrial hardware, software design, quality assurance, and manufacturing across areas such as lighting control, LED video processing and motion control. They work on both client-led projects and develop in-house products distributed globally. They are employee-owned and a certified B Corp, with a culture centred on innovation, collaboration and flexibility. About the Team The People & Culture team is a small, close-knit group covering recruitment, employee support, coaching, policy advice, analytics, pay and benefits, training, and health & safety. The team has strong interests in EDI, neurodiversity and maintaining B Corp standards. Job Summary This role partners closely with departments, building strong relationships with employees and leaders. You will contribute to a positive workplace culture, provide HR expertise, and support managers to maintain a high-performing environment. Key Responsibilities The People and Culture Senior Advisor will provide a high quality and empathic service across all departments. They will build strong relationships at all levels, with the support of the Head of People & Culture. This will include the ability to: Develop high-trust working relationships with line managers, meeting regularly to advise on employee issues, and offer guidance and support Oversee recruitment, with a focus on providing a positive experience for candidates at every stage of their contact with us Support managers to define recruitment needs, and to identify talented candidates Resolve complex or sensitive employee issues, showing patience and perseverance, seeking input from other team members where appropriate Use standard and adapted templates, to provide regular data for people plans and manager dashboards. Demonstrate attention to detail and accuracy, when processing payroll and pensions Provide an objective and balanced approach to complex casework, including investigations and (under guidance) informal resolution of concerns Maintain excellent quality written records, including file notes, investigation reports and other documentation Contribute to the review and development of company policies and procedures, showing a proactive interest in keeping your own knowledge and understanding up to date Deliver and co-ordinate company on boarding or training to individuals or small groups, building connection through each interaction.Essential Qualifications and Experience The ability to build trusted working relationships at all levels, connecting positively with people Calm and considered approach to finding solutions, with a willingness to consider all views Good understanding of HR best practice and employment law Excellent verbal and written communication skills, with the ability to adjust for your audience Able to resolve conflict or misunderstandings with sensitivity and care Analytical and reporting skills, ideally with experience providing information for data dashboards Possess the highest standards of confidentiality and discretion, handling sensitive information safely Act as a fair and neutral people professional, capable of co-ordinating investigations as part of casework Highly organised and accurate, maintaining excellent quality records and meeting notes Experience with payroll and pensions, including hands on use of payroll systems Experience conducting initial stage screening or interviews, and overseeing selection processes Comfortable using an HRIS for maintaining employee records, recruitment and performance tracking At least 1 years' experience working at Senior Advisor level or equivalent CIPD qualified, or working towards this with equivalent experience Desirable Extras Experience of working in an engineering or technology environment Have worked with skills matrices or performance development programmes Familiarity with PeopleHR (HRIS), Quickbooks (Payroll) and NetSuite (HR ticket tracking)Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Right Match Recruitment Group is working in partnership with a well established and international organisation in Rainham, Essex to recruit a Process Engineer to join their team. This is an exciting, full-time and permanent role. Work Pattern: Office hours, with flexibility to work around production requirements including occasional late/early working and weekends.Job purpose : To provide hands-on development of new Engineering projects from concept to implementation. The job holder will work closely with and as part of the Site and Engineering teams to maintain and improve the site effectiveness by delivering the site's annual CAPEX plan. The role also involves working more widely with suppliers and company management team. Key areas of responsibility: Adoption of current projects on site, conduct a gap analysis and implementation plan to successfully complete the CAPEX plan on time and within budget. Develop User Requirement Specifications (URS) for all project and ensure sign off by key stakeholders to ensure equipment is fit for purpose. Identify potential suppliers and obtain proposals to meet the requirements of the URS. Carry out continuous improvement tasks identified within the operation Trouble shooting on existing and new machines with the engineering team Identifying engineering improvement opportunities in production lines Improve process flow and develop project lists based on identified opportunities Provide new and innovative upgrades based on market and industry developments Evaluate and present the business with energy and cost saving projects Focus and prioritise projects delivering productivity and OEE improvements for the site Protecting business processes against obsolescence with suitable solutions Write capital expenditure justifications and track delivery of stated benefits and demonstrate that deliverables are achieved, tracking any variances to timeline and cost. Use project management tools and techniques to plan, communicate and deliver projects to time and budget. Identify, facilitate and drive complex projects in line with the Site strategic plan, from the early stage of initiation to the final implementation. Build strong and collaborative relationships across the operational teams and to be a trusted advisor and delivery resource to provide engineering expertise other technicians and operators. Safe management of contractors and internal resources - Including reviewing RAMs, overseeing compliance to site safety and SWP's, including control of Permits to Work as appropriate. Work closely with the engineering team to understand project risks and collaborate on risk mitigation strategies. Electrical and mechanical installation works control and hands-on activity as appropriate. Production of status reports for monthly management meetings. Deputising for the Asset Care Lead. Person specification: Actively champion health and safety A strong track record of Project Management Delivery as well as a delivery-oriented attitude Hands-on approach to project scoping, populating the needs of the team, translate into a URS and obtain quotes. A wide-ranging Engineering knowledge and experience will be core to your skill set Demonstrable ability to work under pressure and prioritise Strong communication skills - including verbal, written, and presenting to a group Solid Stakeholder management skillsQualifications/Experience required: Formal Engineering qualification either Multi-Skilled Apprenticeship with BTEC L3 or equivalent or Degree Qualified. Formal Project Management qualification (Prince2, Member of the APM/PMI or equivalent) - desirable. Formal CDM training or proven experience in delivering CDM Projects - desirable Experience in Food Manufacturing or similar. Demonstrable knowledge of project management within an FMCG environment. Budgetary preparation and control knowledge and experience. Demonstrable knowledge and experience of dealing with challenging people and conflict management resolution Deliver change as needed to ensure people and processes are aligned and reviewed to deliver the best possible performance Proven experience applying Lean/Continuous Improvement. Strong interpersonal skills, clear and engaging communicator. Demonstrate performance through existing KPIs and develop any future measures needed. If you are interested please apply or contact Tom Kurczab at Right Match Recruitment Group

Our client is currently seeking a dedicated Micromobility Coordinator. This contract position offers a unique opportunity to play a pivotal role in overseeing and optimising an extensive e-bike network. Key Responsibilities: Oversee operational and financial aspects of the e-bike network Administer and audit financial performance, including fee collection and revenue management Maintain daily operational oversight of Mobility Data Specification (MDS) platforms Monitor and enforce Service Level Agreements (SLAs) and geofenced parameters Track and audit contractual social value commitments, ensuring compliance with the London Living Wage Chair quarterly accessibility roundtables and update the Equalities Impact Assessment action plan Brief internal teams on infrastructure requirements, ensuring alignment with the London Cycling Design Standards (LCDS) Act as an expert consultee for Development Control team regarding micromobility integration Job Requirements: Experience in commercial contract management within local government, transport, or a regulatory environment Understanding of highways safety, equalities act (EQIA processes), and social value auditing Proficiency in using live data dashboards, API feeds, or Geographic Information Systems (GIS) Ability to act as a robust client-side manager, holding operators accountable to SLAs and financial caps Exceptional stakeholder navigation, conflict resolution, and negotiation skills Highly analytical mindset with excellent decision-making abilities based on complex data analysis Resilience to remain data-driven and objective in politically sensitive contexts Benefits: Contractual position with a focus on active travel and sustainable transport Opportunity to work across two boroughs with a hybrid working arrangement Engage with a wide range of stakeholders and advocacy groups Participate in innovative transport planning and implementation projects If you have experience in transport planning, active travel, and contract administration, we want to hear from you. Apply now to join our client's dynamic team and contribute to the success of this pioneering micromobility initiative

Overview: This is an unrivalled opportunity for an experienced FM Manager to join one of the leading SME contractors in the south east of England. Due to continued exceptional company growth and full order book, they once again look to recruit professional people. If you're an enthusiastic, committed FM Manager with Central London multi-site experience, this is a role for you. With expansion in mind, they are looking for someone to lead development of their Central London capability. As one of the key members of the team, they will play a vital role in the delivery of projects from tender to handover. FM Manager will oversee the delivery of Fabric FM reactive contracts and project works within the business. The role will have the responsibility for managing planned and reactive maintenance across several contracts within Central London ensuring that health and safety compliance is maintained at all times on sites and work locations. Ensure that routine planned, and preventative maintenance is carried out to all building plant, equipment and systems to meet and exceed expectations, and agreed service level agreements according to contract scope. Key Responsibilities Be a key member of the companies leadership team representing the interests of the business. Plan, coordinate and report on contracts within the portfolio, highlighting performance gaps and actions to address them Working with commercial support, report monthly on cost and value ensuring that opportunities and risks are managed accordingly. Support in the bidding and securing of new projects and frameworks Demonstrate ability to deliver competently within agreed budget and timeframes Manage the preparation of Health and Safety Plans, Quality Plans and Method Statements. Ensure compliance with client specifications, method statements, industry standards and legislation and identify and enable the resolution of conflict. Control of weekly progress against program and supporting budget. Full interface with external clients Build, develop and maintain an effective management team. Personal attributes A positive attitude with high levels of commitment and accountability for own actions and decisions A team leader, operating cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organisational effectiveness Ability to digest information and instructions from clients Team leader and team player High standard of numeracy, oral and written communication skills Flexible and enthusiastic in approach Developing and motivating self and others Building excellent customer and client relationships Communicates effectively and able to speak, listen and write in good English and in a clear, thorough and timely manner using appropriate and effective communication techniques and tools Willing to travel throughout London and the South East. Candidate Profile: It is envisaged that the successful candidate will have an at least: Proven experience of working on Hard FM type contracts on multi-site estates would be desirable. A positive attitude with high level of commitment to challenges and professional standards taking ownership and accountability for own actions and decisions Behaves in an ethical manner, understands ethical behaviour and business practices. Experienced in leading and developing a diverse team including managing performance and skills development across a geographical region. Communicates effectively, able to speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication techniques and tools. A team worker, operating cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organisational effectiveness. Experienced in leading, positively influencing others to achieve results that are in the best interest of our client. Make sound decisions, assessing situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization. Can manage own and others time setting priorities, develop a work schedule, monitor progress towards goals, and track activity Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem. Higher level (HNC or Degree) Qualification in building, engineering or related discipline is desirable What's on offer: Competitive salary, pension and 28 days holidays Car/Vehicle allowance Flexible working Professional growth and development Opportunities to be involved in all aspects of project delivery and have your say in taking the business forward Volunteering days off

Senior Professional SEN Casework Officer – Harrow Location: Harrow (Hybrid Working) 1 day a week in office Hours: 36 hours per week, Monday to Friday Rate: Up to £370 per day Umbrella PAYE We are recruiting for an experienced Senior Professional SEN Casework Officer to join. This is an excellent opportunity for a senior SEND professional with substantial Local Authority experience, strong leadership skills, and expertise in managing complex SEN casework. Essential Requirements Extensive experience as a Senior SEN Case Officer within a Local Authority SEN Service. Experience managing and supervising SEN Case Officers and/or EHC Coordinators. Strong knowledge of the Education Act 1996, Children and Families Act 2014, SEND Code of Practice 2015, and associated legislation. Proven ability to manage complex and contentious SEN casework. Experience providing staff supervision, support, training, and performance management. Key Responsibilities Support and challenge colleges regarding inclusive practice and compliance with the Education Act 1996, Children and Families Act 2014, SEND Code of Practice 2015, and related legislation and guidance. Line manage casework officers, ensuring workloads comply with statutory requirements, maintain high standards of quality, and are completed within statutory timescales. Lead on complex and contentious cases relating to placement and provision, including conflict resolution and mediation. Prepare and coordinate the Local Authority's response to internal complaints, Local Government Ombudsman investigations, and SEND Tribunal cases. Contribute to effective management information systems and the completion of statutory returns. Support casework officers in preparing for and attending meetings with schools, parents, carers, and professionals. Prioritise decisions and actions relating to provision and placements for Looked After Children, learners attending the Harrow Tuition Service following permanent exclusion, and those transitioning into post-16 education. Co-chair weekly panel meetings focused on quality assurance of Education, Health and Care Plans (EHCPs) and provision allocated through EHCPs. Motivate, train, develop, and performance manage staff to maintain a high-performing and effective workforce. Support the Service Manager with SEND funding matters and budget management. Work collaboratively with colleagues to develop commissioning and contracting arrangements for pupils with EHCPs. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Senior MEP Quantity Surveyor Meridian are working with a leading MEP/M&E and Construction consultancy that are looking to grow their London team due to increasing work in the area. They work with leading, Tier-1 contractors as well as smaller regionalised firms. With increasing workflow they are hiring for multiple commercial roles, including Senior staff. Offering a wide array of benefits including career progression, flexible working, great earning potential, and long-term career prospects, this is a great opportunity for a Senior MEP Quantity Surveyor looking to join a leading and reputable consultancy! Benefits include (but are not exclusive to): Immediate starts available (subject to successful application process) Flexible starting salary (DoE) Bonuses/appraisals available dependant upon performance Professional membership fees Working on regionalised contracts in the Greater London area Hybrid working available Car allowance available Training and development workshops Travel expenses Company pension scheme Company life insurance Private medical cover Real, working examples within the company of progression opportunities Joining a well-established and leading team within M&E Commercial Consultancies, that have experience across many sectors and dealt with sites across the UKDuties include: Managing the value and cost of complex M&E projects at various stages of project delivery Being the focal point for effective communications between clients, stakeholders, and internal teams to meet supply and delivery targets Delivering profitability on assigned project(s) and working with others to ensure targets and time demands are met Managing risk and change processes Working with legal teams to create agreements and contract documentation Providing commercial advice and support to the client, making sure quality is never compromised Produce client applications and cost value reconciliations (CVRs) Establish and grow both your and the consultancies professional network within the Built Environment Implement and monitor administrative and management systems to support existing project control systems Monitor and manage compliance with commercial agreements and administration Present in regular project cost reports and risk meetingsRequirements for the role: Already completed RICS or equivalent course - this is not an entry-level/trainee grade role Vast experience pricing and surveying MEP Building Services across various job locations and values Experience specifically within commercial M&E projects and building services, and an understanding of pre-construction as well as project delivery (at various stages) Excellent communication skills Strong computer-literacy and MS Office capability Ability to work with others and in team environments, with an emphasis on problem-solving and conflict resolution Excellent presentation skills in verbal and written formatsIf you are an ambitious and Senior MEP Quantity Surveyor looking to join a growing and well-established consultancy in the UK then this role is perfect for you! Please apply directly to the advert, or email (url removed) for more information. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy

MEP Quantity Surveyor Meridian are working with a leading MEP/M&E and Construction consultancy that work across the UK. They work with leading, Tier-1 contractors as well as smaller regionalised firms. Offering a wide array of benefits including career progression, great earning potential, and long-term career prospects, this is a great opportunity for a MEP Quantity Surveyor looking to join a leading and reputable consultancy! Benefits include (but are not exclusive to): Immediate starts available (subject to successful application process) Flexible starting salary (DoE) Bonuses/appraisals available dependant upon performance Professional membership fees Flexible working available Car allowance available Training and development workshops Travel expenses Company pension scheme Company life insurance Private medical cover Real, working examples within the company of progression opportunities Joining a well-established and leading team within M&E Commercial Consultancies, that have experience across many sectors and dealt with sites across the UKDuties include: Managing the value and cost of complex M&E projects at various stages of project delivery Being the focal point for effective communications between clients, stakeholders, and internal teams to meet supply and delivery targets Delivering profitability on assigned project(s) and working with others to ensure targets and time demands are met Managing risk and change processes Working with legal teams to create agreements and contract documentation Providing commercial advice and support to the client, making sure quality is never compromised Produce client applications and cost value reconciliations (CVRs) Establish and grow both your and the consultancies professional network within the Built Environment Implement and monitor administrative and management systems to support existing project control systems Monitor and manage compliance with commercial agreements and administration Present in regular project cost reports and risk meetingsRequirements for the role: Already completed RICS or equivalent course - this is not an entry-level/trainee grade role Experience specifically within commercial M&E projects and building services, and an understanding of pre-construction as well as project delivery (at various stages) Excellent communication skills Strong computer-literacy and MS Office capability Ability to work with others and in team environments, with an emphasis on problem-solving and conflict resolution Excellent presentation skills in verbal and written formatsIf you are an ambitious and experienced MEP Quantity Surveyor looking to join a growing and well-established consultancy in the UK then this role is perfect for you! Please apply directly to the advert, or email (url removed) for more information. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy

Behaviour Mentor Ealing, West London Location: Ealing Job Type: Full-Time | Long-Term / Permanent Start Date: September 2026 (or ASAP) Salary: £100 - £130 per day (dependent on experience) Are you passionate about supporting young people to overcome barriers to learning and achieve their full potential? We are currently recruiting for a dedicated and resilient Behaviour Mentor to join a supportive school in Ealing. This role offers the opportunity to work closely with pupils who require additional behavioural, emotional, and pastoral support. About the Role As a Behaviour Mentor, you will work with students on a 1:1 basis and in small groups to promote positive behaviour, emotional wellbeing, engagement, and academic progress. You will support pupils who may present with: • SEMH (Social, Emotional and Mental Health Needs), • ADHD, • Autism Spectrum Disorder (ASD), • Challenging behaviour, • Attendance and engagement difficulties, • Emotional regulation needs Key Responsibilities • Provide mentoring and behaviour support to pupils, • Build positive relationships and act as a trusted adult, • Support students with emotional regulation and conflict resolution, • Implement behaviour support plans and interventions, • Work closely with teaching staff, SENCOs, and pastoral teams, • Monitor and record student progress and engagement, • Promote positive attitudes towards learning and school life Requirements • Previous experience working with children or young people, • Strong behaviour management and communication skills, • Patient, resilient, and empathetic approach, • Experience within education, youth work, care, mentoring, or support work desirable, • Commitment to safeguarding and pupil wellbeing What We Offer • Competitive rates of pay, • Long-term and permanent opportunities, • Supportive leadership and pastoral teams, • Ongoing training and professional development, • Opportunity to make a genuine difference in young people's lives This role is ideal for Behaviour Mentors, Youth Workers, Teaching Assistants, Support Workers, Psychology Graduates, and aspiring teachers

Resident Liaison Office Main Contractor Fire Remediation Project Freelance: 24 Months Rate: Up to £18 per hour Location: Elephant & Castle We are currently searching for a Resident Liaison Office to join the team of a busy main contractor specialising in Fire Remediation projects. This project in Elephant & Castle has a 24 month run time and will see various fire stopping packages stripped out and reinstalled to specification. As Residential Laison Office you will be required to: Act as the main point of contact for residents throughout construction, refurbishment, and maintenance works, ensuring clear and effective communication at all stages. Build and maintain positive relationships with residents, addressing queries, concerns, complaints, and providing timely resolutions. Carry out resident consultations, property visits, and pre-start meetings to explain project scopes, programmes, and potential disruptions. Keep residents informed of project progress, changes to schedules, access requirements, and any planned works affecting them. Coordinate access arrangements between residents, site teams, and subcontractors to ensure works are completed efficiently. Record and maintain accurate resident communication logs, complaints, and project documentation. Support site and project teams in minimising disruption and maintaining high levels of customer satisfaction. Liaise with clients, housing associations, local authorities, and internal teams to ensure resident needs are effectively managed. Required: Previous experience working as a Resident Liaison Officer, Customer Service Advisor, Housing Officer, or within a customer-facing construction environment. Strong communication and interpersonal skills with the ability to engage confidently with people at all levels. Experience dealing with customer complaints and conflict resolution in a professional manner. Good understanding of construction, maintenance, social housing, or refurbishment environments would be advantageous. Excellent organisational skills with the ability to manage multiple tasks and priorities. Strong administrative skills and experience maintaining accurate records and reports. Proficient in Microsoft Office packages. To apply for this role please send your CV through the portal or get in contact with Sam Marsden at Lonsite directly

Behaviour Support Teaching Assistant - Waltham Forest Behaviour Support Teaching Assistant Waltham Forest | Full-Time | September 2026 Are you experienced in supporting young people who require additional behavioural and pastoral support? Tradewind Recruitment is working with secondary schools across Waltham Forest seeking confident and resilient Behaviour Support Teaching Assistants to join their teams. The Role You will work closely with students who may face behavioural, emotional, or social challenges, helping them remain engaged in education and achieve positive outcomes. Key Responsibilities Supporting students both in and out of lessons Building positive relationships and acting as a trusted adult Implementing behaviour support strategies Assisting with de-escalation and conflict resolution Monitoring attendance, engagement, and wellbeing Supporting reintegration into mainstream learning The Ideal Candidate Experience working with secondary-aged students Strong behaviour management and communication skills Ability to remain calm under pressure Passion for supporting vulnerable young people Experience within education, youth work, mentoring, or pastoral support Benefits Long-term opportunities with potential for permanent contracts Supportive pastoral teams and leadership Valuable experience within secondary education Opportunity to make a lasting impact on students' lives If you're looking for a rewarding role where no two days are the same, apply today

Purpose of Role Manage the day-to-day operations of a supported accommodation home in line with the Supported Accommodation (England) Regulations 2023, Ofsted Quality Standards, and Empowerhouse's Statement of Purpose. You will lead a team to deliver person-centred, trauma-informed support for young people aged 16+. Key Responsibilities Leadership & Management: Oversee daily operations, manage staff rotas, provide supervision, and maintain professional boundaries. Compliance & Records: Ensure audit readiness, manage risk assessments, support plans, and adhere to GDPR and Ofsted requirements. Safeguarding: Prioritize young people's welfare, enforce safety protocols, and manage incident reporting and de-escalation. Young People's Development: Facilitate independent living skills, education, employment, and resident decision-making. Multi-Agency Working: Collaborate with social workers, families, and external agencies for professional meetings and reviews. Financial & Household Oversight: Support young people with budgeting and benefits; maintain home standards, hygiene, and fire safety. Team Development: Deliver staff supervisions, identify training needs, and foster a positive, inclusive culture. Essential Requirements Mandatory: Must hold or be actively working towards a Level 5 qualification in Children, Young People and Families Manager in Residential Care. 23 years' experience in supported accommodation, residential care, or youth work. Strong understanding of safeguarding, trauma-informed care, mental health, and risk management. Proficiency in behaviour management and conflict resolution. Strong IT skills and experience in record keeping. Proven track record of leadership within supported housing or residential teams. Willingness to fulfil on-call and out-of-hours responsibilities. Desirable Full UK driving licence (or working towards one). Familiarity with Supported Accommodation Regulations 2023 and Ofsted inspection frameworks. Experience with Ofsted inspection or regulatory audit processes. TPBN1_UKTJ

JOB DESCRIPTION About the role We have a new opportunity for an experienced Planned Delivery Resident Liaison Manager to join the Guinness team. The purpose of this role is to lead a team of Project Delivery Resident Liaison Officers as part of a liaison service for Guinness residents affected by planned investment works, ensuring positive outcomes for both residents and Guinness. Our Planned Investment Delivery teams deliver a cyclical programme of improvements that enhance the quality and safety of our residents’ homes. This could include a programme of replacing windows, roofs, communal decorations and more. This is a full time, 35 hours per week, permanent role based in our London, Euston Road Office. The role is agile ‑ based, enabling flexible collaborative working to support the planned delivery programme. What we are looking for We are looking for a confident leader with a proven track record of delivering high ‑ quality resident services, resolving cases effectively and managing conflict with professionalism. You will have experience working cross ‑ functionally and managing stakeholders under pressure, as well as developing and monitoring resident engagement strategies. This is a new role in Planned Delivery and you will be integral in shaping the way the team engage with Guinness Residents and regional teams. You will be able to demonstrate these essential skills: Proven track record of delivering high levels of sustained resident service, case resolution and conflict resolution. Experience of matrix working cross functionally and the ability to manage stakeholders in a high-pressured environment. Experience in developing and monitoring resident engagement strategies. Proven track record in leading, managing, motivating, developing and coaching teams. Experience of housing, repairs and tenancy management policy, practice and regulation, including H&S. Excellent oral and written communications. Excellent knowledge of Microsoft Office particularly Word, Excel, Outlook and PowerPoint. Demonstrates the Guinness Behaviours. Desirable skills: Experience of working with external agencies. Experience of working in a regulated environment. Good knowledge of The Social Housing (Regulation) Act 2023, including Awaab’s Law. Essential Qualifications: Educated to Level 3 (A-level or equivalent) or higher. Desirable Qualifications: Relevant professional qualification. If you are interested in finding out more about the key responsibilities of the role and to ensure you meet the essential criteria, please review the role profile. Please note that the advertised salary includes an additional £4,000 local job supplement due to the role being based in London. TGPCVL

Senior MEPQuantity Surveyor Meridian are working with a leading MEP/M&E and Construction consultancy that are looking to grow their London team due to increasing work in the area. They work with leading, Tier-1 contractors as well as smaller regionalised firms. With increasing workflow they are hiring for multiple commercial roles, including Senior staff. Offering a wide array of benefits including career progression, flexible working, great earning potential, and long-term career prospects, this is a great opportunity for a Senior MEP Quantity Surveyor looking to join a leading and reputable consultancy! Benefits include (but are not exclusive to): Immediate starts available (subject to successful application process) Flexible starting salary (DoE) Bonuses/appraisals available dependant upon performance Professional membership fees Working on regionalised contracts in the Greater London area Hybrid working available Carallowance available Training and development workshops Travel expenses Company pension scheme Company life insurance Private medical cover Real, working examples within the company of progression opportunities Joining a well-established and leading team within M&E Commercial Consultancies, that have experience across many sectors and dealt with sites across the UK Duties include: Managing the value and cost of complex M&E projects at various stages of project delivery Being the focal point for effective communicationsbetween clients, stakeholders, and internal teams to meet supply and delivery targets Delivering profitability on assigned project(s) and working with others to ensuretargets and time demands are met Managing risk and changeprocesses Working with legal teams to create agreements and contract documentation Providing commercial advice and support to the client, making sure quality is never compromised Produce client applications and cost value reconciliations (CVRs) Establish and grow both your and the consultancies professional network within the Built Environment Implement and monitor administrative and management systems to supportexisting project control systems Monitor and manage compliance with commercial agreements and administration Present in regular project cost reports and risk meetings Requirements for the role: Already completed RICS or equivalent course - this is not an entry-level/trainee grade role Vast experience pricing and surveying MEP Building Services across various job locations and values Experience specifically within commercial M&E projects and building services, and an understanding of pre-construction as well as project delivery (at various stages) Excellent communication skills Strong computer-literacy and MS Office capability Ability to work with others and in team environments, with an emphasis on problem-solving and conflict resolution Excellent presentation skills in verbal and written formats If you are an ambitious and Senior MEP Quantity Surveyor looking to join a growing and well-established consultancy in the UK then this role is perfect for you! Please apply directly to the advert, oremail for more information. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy. TPBN1_UKTJ

MEPQuantity Surveyor Meridian are working with a leading MEP/M&E and Construction consultancy that work across the UK. They work with leading, Tier-1 contractors as well as smaller regionalised firms. Offering a wide array of benefits including career progression, great earning potential, and long-term career prospects, this is a great opportunity for a MEP Quantity Surveyor looking to join a leading and reputable consultancy! Benefits include (but are not exclusive to): Immediate starts available (subject to successful application process) Flexible starting salary (DoE) Bonuses/appraisals available dependant upon performance Professional membership fees Flexible working available Carallowance available Training and development workshops Travel expenses Company pension scheme Company life insurance Private medical cover Real, working examples within the company of progression opportunities Joining a well-established and leading team within M&E Commercial Consultancies, that have experience across many sectors and dealt with sites across the UK Duties include: Managing the value and cost of complex M&E projects at various stages of project delivery Being the focal point for effective communicationsbetween clients, stakeholders, and internal teams to meet supply and delivery targets Delivering profitability on assigned project(s) and working with others to ensuretargets and time demands are met Managing risk and changeprocesses Working with legal teams to create agreements and contract documentation Providing commercial advice and support to the client, making sure quality is never compromised Produce client applications and cost value reconciliations (CVRs) Establish and grow both your and the consultancies professional network within the Built Environment Implement and monitor administrative and management systems to supportexisting project control systems Monitor and manage compliance with commercial agreements and administration Present in regular project cost reports and risk meetings Requirements for the role: Already completed RICS or equivalent course - this is not an entry-level/trainee grade role Experience specifically within commercial M&E projects and building services, and an understanding of pre-construction as well as project delivery (at various stages) Excellent communication skills Strong computer-literacy and MS Office capability Ability to work with others and in team environments, with an emphasis on problem-solving and conflict resolution Excellent presentation skills in verbal and written formats If you are an ambitious and experienced MEP Quantity Surveyor looking to join a growing and well-established consultancy in the UK then this role is perfect for you! Please apply directly to the advert, oremail for more information. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy. TPBN1_UKTJ