Contact centre manager jobs in Coventry

Swanstaff LTD recruitment partner have an amazing opportunity with Swan Family, for a Assistant Deputy Manager full time contract. To liaise with the Centre Manager to arrange meetings, contact bookings and inform service users of these, and take payments if required. To provide feedback and repo...

Managing the service desk. * Thoroughly checking alarms throughout the day to ensure their ... contact you accordingly.

We are currently looking to recruit an Account Manager for our successful and family run business ... Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff ...

Near to City Centre of Coventry (free car park). Holiday 20 days plus 8 bank holidays.Hours of work ... Working closely with Office Manager Telephone facto face contact with customers Maintaining up to ...

Managing the service desk. Thoroughly checking alarms throughout the day to ensure their ... contact you accordingly.

... Manager full time contract. Job Type: Full time 40 hours, Monday - Friday 9.00 - 6.00pm, 1 hour ... In person This will be within our Children and Family Contact Centre and the community. The ...

AT Management (ATM) is an established contact centre which provides Customer Service/Sales solutions for major companies across the UK. We specialise in what we do and at the heart of our business ...

Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud ... contact you via email to arrange an interview.This role is subject to a DBS/PVG check, Boots is a ...

To manage consultants' performance within a contact centre environment. Drive the coaching initiative within the department. Identify training needs, themes and trends as well as areas for ...

Whilst managing advisor performance within a contact centre environment, ensuring KPI's are met, quality standards are kept high whilst also providing a high standard of service. It is essential that ...

The primary purpose of this role will be to manage all customer contact and enquiries throughout ... act as a centre of expertise for customers, the dealer network, key suppliers, and internal ...

Escalating and assisting with Major Incident Management * SLA adherence * Process documentation ... Call/contact centre experience * Experience in use of ITSM Platforms (Cherwell, ServiceNow, Jira ...

As a Senior Resource Planner, you will work closely with and influence the Contact Centre Manager and key stakeholders to improve forecasting abilities, performance reporting and resource strategies

About the role The Transmission Network Control Centre (TNCC) is truly on the front line of what we ... Playing a pivotal role in ensuring that the network is managed effectively and alarms received into ...

Coventry City Centre * Competitive Salary plus 20% bonus on revenue over target * Hybrid working ... Managing your own Claimant Personal Injury caseload including road traffic accident claims, holiday ...

On site city centre parking * Company pension scheme * 20 days holiday plus bank holidays and ... Take on the management of the office during the Branch Managers periods of absence or holiday

About the roleThe Transmission Network Control Centre (TNCC) is truly on the front line of what we ... Playing a pivotal role in ensuring that the network is managed effectively and alarms received into ...

Our Diversity and Inclusion commitmentDiversity and inclusion is at the centre of everything we do ... If successful, we will contact you to arrange an interview with the hiring manager. If you are ...

Manage jeopardies effectively. * Develop technical competence to support engineers and the public ... Telephone interview with Reed followed by an onsite assessment center with Cadent Gas Shift Pattern

Our Diversity and Inclusion commitmentDiversity and inclusion is at the centre of everything we do ... If successful, we will contact you to arrange an interview with the hiring manager.

About the role The Transmission Network Control Centre (TNCC) is truly on the front line of what we ... Playing a pivotal role in ensuring that the network is managed effectively and alarms received into ...

Field Service Technician Salary: £25,896 per annum Leamington Spa Service centre CV34 6RR Hours 8 ... Experience of face-to-face customer contact. * An awareness and understanding of people with ...

... managed correctly for all field resources. With training and development, you will become ... Recruitment process: telephone interview with Reed followed by an onsite assessment centre with ...

Product Lifecycle Management (PLM) - 3D Experience, Team Center, etc. * Microsoft Office (Word, PPT, Excel, Projects). For more information please contact the team at WEG Tech - enquires ...