Contact centre manager jobs in SouthallCrear alertas

Our client is Europe's leading company, serving 24 million customers across 7 countries. They're seeking an experienced Senior Procurement Manager to develop and deliver sourcing strategies for contact centre operations, manage key supplier relationships, and drive efficiency across their global supply network. If you have proven expertise in business process outsourcing procurement and thrive in complex, international environments, this is an opportunity to make a real impact. Position Overview In this role, you'll be responsible for developing and delivering sourcing strategies that protect business value and drive long-term growth. You'll manage major agreements with key suppliers, analyse spending patterns to identify savings opportunities, and build strong relationships with internal stakeholders and external partners. Working across Europe and the US, you'll monitor industry trends, manage risks, and ensure our client's contact centre operations remain competitive and efficient. Responsibilities • Develop and deliver sourcing strategies for contact centre services using industry knowledge and global reach, • Manage major supplier agreements to align with long-term business goals and performance objectives, • Analyse spending data to identify cost savings opportunities and drive operational efficiency, • Build and maintain strong relationships with internal stakeholders and key suppliers, • Lead negotiations on complex deals covering commercial, service and contract terms, • Monitor industry trends and manage potential supply chain risks, • Partner with procurement colleagues across Europe and the US to deliver consistent standards Requirements • Proven procurement experience in business process outsourcing, ideally within customer experience categories, • Demonstrated ability to develop and deliver sourcing strategies in global organisations, • Confident negotiation skills on complex commercial, service and contract matters, • Strong supplier relationship management experience and proven track record, • Driven mindset focused on achieving cost savings and improving supplier performance, • Ability to work effectively across multiple regions and time zones Benefits • Generous pension package and private healthcare cover, • Discounted mobile, broadband and exclusive rewards programme, • Access to on-campus facilities: 13 subsidised restaurants, gym, cinema and beauty salon, • Hybrid working arrangement balancing office and home flexibility, • Career development opportunities within a global organisation Alongside these benefits, you'll join a collaborative, value-driven environment where your expertise is valued and your contributions directly shape procurement strategy across a major international business. How to Apply For more information about this exciting role and if you meet the criteria, please submit your details without delay to quoting MB/1314073. Langley Search & Selection (langleysearch.com) is the leading specialist recruiter in the procurement, supply chain and purchasing field. We manage permanent and interim procurement and supply chain jobs across the UK, Europe and globally for our clients, from large global multinationals to SMEs

The On-Site Group are looking for Project Manager in London, W1H on new residential properties. Duties will include overseeing various projects for fire and data. Pay: £350per day Must have: A valid CSCS/ECS Card A valid SMSTS Full PPE Own Tools Up to date CV Recent references If this is of any interest for you, please contact Emma on 07918 776821. Based on the south coast of England, The On Site Group are a specialist recruitment consultancy supplying into the Construction, M & E, Industrial and Data Centre sectors. We have successfully supplied throughout the UK and Europe from Helsinki to Amsterdam and Paris to Frankfurt. TPBN1_UKTJ

Business Development Manager Automotive - Vehicle Maintenance & Repair Location • Based in the regions from theWatfordarea down to Kent Salary: up to £50,000 basic + Bonus & Company Vehicle Working hours: Monday - Friday, 9am - 5pm • Remote working, field based position Job Reference: 29884 Our client, a specialist provider of Vehicle Maintenance and repair services , is looking for an experienced Business Development Manager to drive growth within the fleet services market . This role suits a Business Development Manager seeking a long term opportunity. This role is focused on securing long-term partnerships with organisations that manage vehicle fleets including delivery and logistics companies, car rental providers, corporate vehicle pools, and fleet operators . You will play a key role in winning new business while strengthening and expanding existing client relationships. Benefits: Competitive salary with an attractive commission/bonus structure Opportunity to work with a growing, reputable automotive services provider High-impact role with autonomy to shape partnerships and revenue growth Supportive environment with clear progression opportunities 25 days holiday + Bank Holidays Company Vehicle Business Development Manager Key Responsibilities: Identify, target, and secure new fleet service partnerships across multiple sectors Proactively approach new clients and convert opportunities into long-term contracts Build, Manage, and grow key existing customer relationships , maximising account value Develop tailored commercial proposals aligned to client fleet maintenance and repair needs Manage the full sales cycle from prospecting and pitch through to negotiation and close Work closely with operational teams to ensure service delivery meets client expectations Monitor market trends, competitor activity, and emerging fleet requirements Deliver against agreed revenue, margin, and growth targets Business Development Manager Requirements: Proven Automotive industry experience , ideally within vehicle maintenance, repairs, fleet services, or aftersales Strong track record of winning new business and developing B2B client relationships Experience selling into fleet operators, logistics firms, rental companies, or corporate fleets is highly desirable Commercially astute with excellent negotiation and influencing skills Confident communicator with the ability to build trust at all levels Self-driven, organised, and comfortable working independently Full UK driving licence STHOJ Consultant: Jack Adams Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Car Sales Executive, Trainee Car Sales Executive, Commercial Sales Executive, Sales Experts, Business Manager, Transaction Manager, Sales Controller, Sales Manager, General Sales Manager, Fleet Sales Executives, BDM, Business Development Manager, Sales Administrator. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. TPBN1_UKTJ

Salary up to £65,000 depending on experience and qualifications 40 hours per week Monday to Friday Permanent Contract To Start: March 2026 Ealing, W13 Are you a Home Manger looking for your next challenge? We have a fantastic opportunity to join St Christopher's fellowship as a Home Manager for our Outstanding Ofsted rated and CYPN award winning childrens home in West London. You will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by Deputy Managers, Team Leaders as well as the rest of the team. Home Manager Recruitment Pack About Us Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future. St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home. We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities About the Role We have a passionate commitment to our young people, placing them at the centre of everything we do and as the Home Manager; you will be a key player in building and extending this commitment. You will lead and support a team: Deputy Managers, Team Leaders and Residential Workers and all committed to transforming lives and creating positive outcomes. In addition we have an in house team of Therapists providing support to staff and young people within the home. St Christophers Academy Our 'St Christophers Academy' ensures our staff is continually developing. We will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christophers Academy, please visit our website. The successful candidate will have Level 3 Diploma in Residential Childcare and, be either working towards or has achieved the Level 5 Diploma in Leadership and Management for Residential Childcare. Prior experience in residential childrens homes, including at least a year with staff supervision and management responsibility. A passion for achieving the best possible outcomes for young people. Excellent leadership and staff management abilities. Exceptional communication and interpersonal skills. The ability to deliver at least good in the homes Ofsted inspection. Sound business awareness and a flair for promoting the service. Flexibility, drive and resilience. This role will involve some shift work plus some on call duties in the evening and at weekends. Applicants will be subject to enhanced DBS (police) checks. In return we offer: Salary up to £65,000 per annum, depending on experience and qualifications. A friendly working environment, a fun, open and honest culture. 25 days holiday rising to 27 days after 3 years service, plus Bank Holidays, pro-rata. Industry Leading training programme including Young Peoples right and participation, CSE, empowerment, mental health, Social Pedagogy. Contributory pension scheme, Enhanced Maternity and Company Sick Scheme. UK Life Assurance (Death in service) to the value of 3 times your annual salary. BUPA Employee Assistance Programme, offering counselling, financial advice and legal support. Interest-free season ticket loan, cycle to work scheme, childcare vouchers. Bluelight card; discount shopping scheme at hundreds of retailers across the UK. Discretionary funded training programs. Employee Awards based on performance and length of service. Fantastic opportunities to develop your career through our newly launched St Christophers Academy Recruitment Process At St Christophers we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements. Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting. Your online application must include a supporting statement addressing the criteria stated in the Person Specification. CVs will not be accepted. For the full Job Description and Person Specification, please visit our website . For assistance during the application process, please contact us via our website. This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act occupational requirement. It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children. All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked. TPBN1_UKTJ

Salary:£34,436 per annum Permanent Contract Full time 40 hours per week Shift work including evenings, weekends and bank holidays Location: South West London, Balham We have a fantastic development opportunity to join our Childrens Homes in South West London. We are looking for candidates with the aspiration to develop their careers with us andbecome Registered Managers through our Leadership Passport and Management Training offer. Starting salary of £34,436 as Deputy Manager, and up to £50,000 as Registered Manager. Weare proud that 80%of our Registered Managers are internal promotions.Take your career to next level with our comprehensive in-house training and funded Level 5 qualifications. About Us Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future. St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home. We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities. St Christophers Academy When you join St Christophers, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions.If you want to learn more aboutSt Christophers Academy, please visit our website. Please visit our website to check out here our staff stories to see how you can develop your career with us The successful candidate will have: Two years recent experience of working with children/young people who are at risk in a residential or community based setting. Level 3 NVQ Diploma in Residential Childcare or equivalent; and a commitment to complete Level 5 diploma in Leadership and Management in residential care within 2 years of starting. Ability to develop appropriate one-to-one relationships with young people and employ mentoring skills that empower young people to achieve their goals. Numeracy skills to manage budgets efficiently and contribute to the budgetary process. An understanding of the regulatory framework relevant to the provision of residential services for children and young people. Awareness of issues facing young people such as bullying, gangs and exploitation and how these impact on behaviour. Ability to work shifts including weekends and bank holidays and undertake sleep-ins. Ability and willingness to be part of an on call rota overseeing multiple Homes. About the Role As Deputy Manager, you will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by a Registered Manager, Team Leaders, and the team of residential staff. Key aspect of the role: To assist the manager in safeguarding and ensuring every child and young person receives high quality care as measured by Ofsted in the social care common inspection framework. To assist the manager in the management of the home, including the staff, external relationships, the budget, the resources and fabric of the building. In return we offer: Starting salary of £34,436 per annum. Real opportunities to develop your career and become a Registered Manager. A friendly working environment, a fun, open and honest culture. 25 days holiday rising to 27 days after 3 years service, plus Bank Holidays, pro-rata. Industry leading training programme including access to level 3 qualifications, childrens right and participation, CSE, empowerment, mental health and social pedagogy. Contributory pension scheme, enhanced maternity and company sick scheme. UK Life Assurance (Death in service) to the value of 3 times your annual salary. BUPA employee assistance programme, offering counselling, financial advice and legal support. Cycle to work scheme. Bluelight card; discount shopping scheme at hundreds of retailers across the UK. Discretionary funded training programs. Employee awards based on performance and length of service. Fantastic opportunities to develop your career within our range of services. Recruitment Process At St Christophers we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements. Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting. Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification please visit our website. CVs will not be accepted. For more information or assistance during the application process, please contact us via our website This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act occupational requirement. It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children. All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked. TPBN1_UKTJ

Set the bar for greatness... The FA is excited to be recruiting a Risk Manager to join the Events team on a 9-month fixed-term contract. Reporting to the Head of FA Events, the role will coordinate the planning and delivery of safety and security services for FA Client Groups. This will be delivered on behalf of The FA, working closely with key security partners and stakeholders for FA events staged at venues 'on the road' away from Wembley. What will you be doing? Work with key partners and stakeholders (FIFA, UEFA, host Venue Team, relevant agencies and others) on the policies, procedures and processes related to the safety and security of events, including but not limited to entry into the key event areas on matchdays and non-matchdays for all target groups. To become established as a key conduit for day-to-day communication between key stakeholders, partners, and venues, to ensure a coordinated and consistent approach to safety and security for the event. To review all venue safety and security documentation, including, but not limited to, the Stadium Operations Manual and its Standard Operating Procedures, to help shape The FA's event-specific risk assessment. For the avoidance of doubt, the FA event risk assessment should complement the existing Stadium risk assessment, not replace it. Work with internal FA departments and external stakeholders to ensure a joined-up approach to safety, progressing Safety, Security and Service as an ethos throughout the wider event planning. To be the key point of contact for the venue's Safety Officer. To support the Event Manager in the delivery of a Situation or Crisis Response Procedure. Coordinate a pool of Risk Managers (casual workforce) across all FA fixtures to ensure sufficient resource has been allocated to each match to manage any risks associated to the event. You will take the lead on all high-risk fixtures. Work in partnership with The FA's Safety and Security Advisors (SSA's), and Safeguarding Leads on matchday to ensure a coordinated approach to risk management is achieved. Ensuring local venue readiness to host the event through robust planning processes and having oversight of venue security operations linked to FA Client Groups (excluding Team personnel). Create and manage venue-specific Risk Assessments, along with a holistic and centralised FA Risk Register for the event. Executes additional tasks as required to meet the FA's changing priorities. Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance. What are we looking for? Essential for the role: NVQ Level 4 in Spectator Safety Management, coupled with an extensive working knowledge of safety and security planning in a sports environment. Proven successful experience in managing safety and security operations for major sporting, football or music events. Confident communicator with a track record of establishing strong relationships. Extensive experience in coordinating and engaging diverse stakeholders. Advanced skills with Microsoft Office. Articulate and accurate at documenting plans and procedures. Beneficial to have: Has held the role of Safety Officer in a large capacity sporting environment. Extensive knowledge of security planning procedures and the stakeholders responsible for their delivery. Extensive knowledge of football safety and security planning procedures and the stakeholders responsible for their delivery. Have a proven track record in risk management. Experienced in Crisis & Situation Response Management. What's in it for you? We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire, which is an exceptional setting to develop and inspire high-performing England teams and leaders. We pride ourselvesonn offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below: Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encourages you to connect and learn with your colleagues and look after your mental health and well-being. Free, nutritious lunches at Wembley Stadium and St. George's Park. Free private medical cover. A contributory pension scheme. An additional 'Thank You' day, volunteering days, as well as 25 days of annual leave ( based on a full-time, permanent contract ) A hybrid working model which offers greater flexibility. For more information on what it is like to work at The FA, please visit our FA Careers page. Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page. We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work. We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance. TPBN1_UKTJ

Lead Maintenance Engineer Salary: Competitive salary Benefits: Company share save scheme, Pension up to 8% matched, Life insurance up to 4x salary Location: Pizza and Bread Aston, Nantwich, CW5 8DL Ways of Working: Site Based Hours of work: 4on 4off Rotating Days and Nights : 06:00am-18:00pm / 18:00pm-06:00am Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Nantwich, Aston, is a vibrant facility producing chilled speciality breads, including sliced baguettes, flatbreads, and dough balls. The site employs around 270 people and delivers high-quality products to a dedicated customer base. What you'll be doing Take the lead in a dynamic engineering role where you'll ensure production assets run at peak performance. You'll drive planned, predictive, and reactive maintenance, support machinery setups and changeovers, and collaborate across teams to deliver continuous improvement. With a focus on fault diagnosis, technical leadership, and hands-on problem solving, this role offers the chance to make a real impact in a fast-paced food manufacturing environment. Role Accountabilities: Perform planned, predictive, and reactive maintenance on production assets Diagnose and resolve faults across electrical, mechanical, and automation systems Support machinery setups, changeovers, installations, and removals Manufacture and repair components for processing and packaging equipment Lead and contribute to continuous improvement projects Maintain accurate engineering documentation and asset records Mentor and support technical development of team members Ensure tools and equipment are available and functioning Act as point of contact during weekends or manager absence Escalate issues to senior engineering management when required Participate in internal and external audits What we're looking for Strong people management experience A multi skilled background Experience completing both reactive and planned maintenance activity and small installations Strong communication skills both written and verbal Appropriate professional mechanical or electrical engineering qualifications and training Thorough understanding of common mechanical and electrical systems Professional attitude with plenty of drive and enthusiasm Good IT skills including Word, Excel and Outlook At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make everyday taste better. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. #LI-HF1 #CVL TPBN1_UKTJ

The Private Care Contact Centre Team provides a single point of enquiry and access to prospective private patients seeking advice and information regarding private treatment at the Royal Marsden NHS Foundation Trust. The team deals with many patients’ first point of contact with the Trust and it i

Contact Centre Operations Manager, Customer Services Manager, Repairs Customer Services Manager, Call Centre Manager. We have a fantastic new job opportunity for a Housing Repairs and Maintenance Contact Centre Manager to lead the day-to-day operation of a busy customer contact centre delivering rep

A leading healthcare provider in Greater London is seeking an experienced operational manager for their Private Care Contact Centre.

Lead the day‑to‑day operations of The O2 Contact Centre, including the Accessible Booking Line and Zendesk inbox. Support, coach and develop the Contact Centre team through regular catch‑ups, ensuring KPIs are achieved, standards are high, and every interaction delivers a standout guest experi

Are you an experienced contact centre leader who thrives in fast-paced, customer-focused environments? Do you have a strong track record of leading managers, driving performance, and improving service quality while balancing cost, compliance, and customer experience?. Interim Contact Centre Manager

Lead on the strategic development and operational delivery of services within the Private Care Contact Centre. Day-to-day management of the Private Care Contact Centre Team, ensuring that staffing matches demand. Previous experience in managing a contact centre or similar setting.

A leading entertainment venue in Greater London is seeking a Contact Centre Manager to lead the operations of its Contact Centre. Ideal candidates will have a strong background in customer service and familiarity with contact centre systems.

Contact Centre Manager page is loaded## Contact Centre Managerlocations: Chandlers Ford, UKtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 20, 2026 (30 days left to apply)job requisition id: JR100755Contact Centre ManagerRole: Contact Centre Manager *

We're looking for a delivery-focused manager, ideally from a contact centre outsourcer or managed service environment, who is comfortable driving performance through Team Managers and Team Leaders. Background in a contact centre outsourcer or managed service environment. Leading a high performing co

As a Contact Centre Manager, you will have full operational responsibility for one or more functions within the centre, including direct line management of Team Leaders and their teams. We are seeking an experienced and proactive Contact Centre Manager to join our leadership team. This role is centr