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Audit Manager | Liverpool City Centre Your new companyYou’ll be joining a dynamic, forward-thinking accountancy firm renowned for delivering exceptional client service while fostering a collaborative and inclusive culture. With a strong commitment to innovation, professional growth, and making a positive impact in the community, the firm is now seeking an experienced Audit Manager to join its team in the heart of Liverpool City Centre. Your new roleIn this role as Audit Manager, you will take ownership of audits from planning through to completion, ensuring compliance with statutory requirements and delivering high-quality outcomes. You will work closely with senior leadership to manage and develop the audit team, provide technical guidance, and drive best practice across the department. The position involves reviewing accounts, managing client relationships, attending meetings to support business development, and contributing to process improvements. You will also play a key role in team development through supervision, training, and CPD delivery, while organising regular team meetings to maintain engagement and performance. What you will need to succeedTo succeed in this role, you will be ACA or ACCA qualified (or equivalent) with strong technical knowledge of UK GAAP and IFRS. You should have previous experience in a managerial or leadership position within audit, combined with excellent organisational and communication skills. The ability to manage multiple priorities, work under pressure, and maintain strong client relationships will be essential for success. What you will get in returnYou’ll benefit from a competitive salary and a comprehensive benefits package, including flexible working arrangements, modern state-of-the-art offices, continuous professional development opportunities, regular wellbeing initiatives and social events, and an annual team trip abroad. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 4752108

Finance Analyst Job, Liverpool, Financial Services, £50000 to £60000 Your new company A large financial services business based in the heart of Liverpool. Working for this business you can expect to work collaboratively with multiskilled teams and to work for a business that can promote your career. They offer excellent benefits including hybrid working, a city centre location and fantastic pension. Your new role As Finance Analyst you will be responsible for analysing large and complex data sets. Duties will include: • Support the Financial Analysis Manager in their day to day role. Working collaboratively to ensure all items are delivered to a high quality in a timely manner., • Work collaboratively with the client facing analysis and insight team members as well as the analysis and data team., • Dealing with ad hoc requests from across the group for insight and data. Prioritising accordingly and managing stakeholders expectations., • Detailed modelling of strategic initiatives including but not limited to pricing requests and distribution remuneration calculations., • Preparation of key flows and reporting to address leadership requests., • Partner with the analysis and data part of the team to identify data and insights that are most relevant and which will have the greatest impact on business performance. What you'll get in return A highly competitive salary and benefits package is offered. Working from fantastic city centre offices you will need to complete 2 days a week in the office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 4761694

We’re hiring: Service Delivery Manager (Teleradiology) | HCPC Radiographer Location: UK, home-based (occasional travel to London) Reports to: Head of Clinical Operations Salary: £36,000–£44,000 About the Company Apollo Radiology International (ARI) is a global leader in diagnostic imaging services and part of the Apollo Hospitals Group. ARI delivers high-quality teleradiology and subspecialty reporting to healthcare providers across more than 30 countries, supported by an expert team of radiologists trained to international standards. Combining clinical excellence with innovative technology, including AI-driven diagnostic tools, ARI operates 24/7 to provide timely, accurate, and patient-focused reporting. Through continuous investment in education, research, and collaborative partnerships, ARI is committed to advancing radiology practice and improving patient outcomes worldwide. ARI is strategically focusing on expanding its services and partnerships within the UK market, building strong collaborations with the NHS and private healthcare providers to deliver innovative and scalable reporting solutions Apollo Radiology International (ARI) is expanding in the UK. We are looking for an HCPC registered radiographer who wants to step into a service delivery management role. You will lead the Service Delivery Team (SDT) and take day-to-day ownership of turnaround time (TAT) performance against contractual KPIs, while keeping quality and patient safety at the centre of delivery. What you’ll do Performance delivery (TAT ownership) • Be accountable for daily reporting performance, with a primary focus on TAT delivery against contractual KPIs., • Monitor workload and performance in real time, share daily status, and intervene early to prevent breaches., • Own prioritisation, allocation discipline, ageing controls, escalation, and recovery actions when performance is at risk., • Engage reporters/radiologists and stakeholders directly where required to secure delivery within KPI., • Build good working relationships with our reporters and use those relationships to manage capacity in real-time Team leadership and standards • Lead, coach and develop the SDT, setting clear expectations and embedding standardised SOPs., • Build a culture of accountability, ownership, and continuous improvement. Operational workflow and stakeholder management • Own operational handling of rejects, splits, queries, and blocked workflow items to maintain safe, consistent standards., • Lead daily operational calls and act as a key point of contact across SDT, radiologists, clients, and platform/PACS vendors., • Support peer review administration and governance responses with clear evidence and action tracking. Essentials (please only apply if you meet these) • HCPC registered Radiographer (essential)., • Clinical experience in imaging services, ideally with cross-sectional exposure (CT/MR) and understanding of clinical pathways and reportability requirements., • Understanding of reporting workflows and operational processes that impact TAT., • Evidence of service improvement or operational problem-solving (measurable impact preferred)., • Comfortable leading day-to-day delivery in a fast-paced environment (formal line management helpful, not essential). Desirable • Teleradiology / imaging operations experience., • PACS/RIS familiarity and awareness of DICOM/HL7., • Exposure to governance, incidents/complaints, or peer review processes. Recruitment Process • Stage 1 Interviews 18/03 - 20/03 (Interviews scheduled for 60 mins via MS Teams), • Stage 2 Interviews 25/03 (Interviews scheduled for 45 mins via MS Teams)

Our Biomedical Scientists cover a range of services in blood sciences including haematology, clinical chemistry, blood transfusion and the Jersey Blood Donor Service, meaning the roles are interesting and diverse. We are investing in our people and are devoted to build on our excellent scientific centre to deliver outstanding pathology services to our island community. Government of Jersey is looking to recruit qualified Biomedical Scientists for new roles, including a 12‑month contract Specialist Biomedical Scientist for Haematology and Blood Transfusion (working day shifts only), a permanent Biomedical Scientist Team Manager position for Haematology (working day shifts only) and a permanent Multidisciplinary Biomedical Scientist (rotation shifts including out of hours). This is your invitation to embrace a life that’s far from ordinary in Jersey whether you are ready for a fresh start or simply desiring a change of scenery. Step into a world where breath-taking scenery unfolds, where safety and inclusivity thrive and where miles of sandy beaches beckon during warm summers and mild winters. Jersey is a unique place to live and work and being a Biomedical Scientist in Jersey is different. As a crown dependency, we are an Island nation which includes our own healthcare Service. It is a service on the move. With our patients and health professionals at the centre of all we do, as a Biomedical Scientist you have more time to deliver your role and we give more time to you, for your development and wellbeing. And as with many aspects of Island life, our healthcare system is familiar enough for comfort but offers variances that mean our Biomedical Scientists have a different experience. To read more about our Biomedical team - ___ To find out more about relocating to Jersey - ___ Play a pivotal role in patient care by delivering expert analysis across haematology and transfusion. You'll provide specialist guidance on diagnostic techniques, helping to shape clinical decisions, support treatment strategies, and evaluate therapeutic outcomes. To qualify for this role we require demonstrated experience in haematology and blood transfusion with desirable BBTS or specialist portfolio in blood transfusion. This is an exciting chance where you’ll take the lead in delivering high‑quality, patient‑focused diagnostic services. If you are a specialist biomedical scientist with large experience in haematology we would like to hear from you. Step into a collaborative and forward‑thinking environment where your leadership will help shape patient care and accelerate scientific progress. To qualify for this role we require IBMS Higher specialist diploma in haematology or equivalent. Step into a key role at the heart of Jersey’s blood sciences service, supporting vital patient care during out of hours operations. You’ll work across haematology, blood transfusion and biochemistry, and if your expertise is focused in only one of these areas, we’ll provide full training to help you confidently cover the wider service. To qualify for this role we require IBMS specialist portfolio in one of the blood sciences areas (haematology, transfusion or clinical biochemistry) or equivalent. Our shift pattern includes a full week off, giving you the chance to relax, explore the island, or travel further afield. This role suits someone who enjoys working autonomously, thrives in a varied environment and is keen to broaden their skills while making a meaningful impact on patient care. Please note that you need to be HCPC registered to apply to any of those positions. If you are interested by these opportunities and would like to discuss further our positions, please contact

Reporting to: Director of Pastoral Development Location:Saint Margaret Clitherow Centre, Croxteth Drive, Liverpool, L17 1AA.Take the next step in your career now, scroll down to read the full role description and make your application.Contract: Part-Time 12-month Fixed Term Contract.Mission Statement Taking to heart the last words of the Lord Jesus, we will go into the world to proclaim the Good News to the whole of creation.To initiate, deliver, coordinate and evaluate the work of the Archdiocese relating to social justice and environmental issues, working with internal colleagues and external stakeholders.Main Duties and Responsibilities To assist the development of archdiocesan policy on social justice, including environmental issues.To advise the Archbishop, and others, on areas of social policy including opportunities to influence local and national public debate and practical action.To initiate, promote and support the establishment of social action projects across the archdiocese.To develop capacity and volunteers at local level (parish and deanery) to engage in social action issues.To support a social action reference group.To develop appropriate resources for use by the local church.To work with the Communications Team to raise awareness of social justice issues.To develop contacts and work with local, regional, and national partner organisations.To support the inclusion of social action and environmental issues within local pastoral and mission plans.To prepare the archdiocese for emerging social policy issues.To have specific officer responsibility for the development of archdiocesan environmental policy and initiation and coordination of environmental initiatives.To initiate and support relevant campaigning on social justice issues by the local church and partners (within and out with the faith sector) as agreed with the Director of Pastoral Development.To measure and report on the impact of social action activities which are led by the archdiocese, or with which we participate.To represent the work of the archdiocese where appropriate.To work collaboratively with officers from other departments.General Where necessary, attend, support and contribute to in house and external training programmes to aid continuous individual development.At all times act in a professional and appropriate manner and actively promote the ethos of the Archdiocese of Liverpool.To contribute to the Departmental life as an active team member, reflecting the Departmental priorities in all the Departments activities, and aiding synergy through effective teamworking both within and beyond the Department.To undertake such other duties as may reasonably be required of you that are commensurate with your level of responsibility and experience.Confidentiality During your employment, you may gain knowledge of confidential matters, which may include personal and/or business-related issues.Such information must be considered strictly confidential and must not be discussed or disclosed.Failure to observe this confidentiality could lead to disciplinary action being taken against you.Data Protection Where it is a requirement of the job for the post holder to use computers or other information technology, he/she will be required to ensure that security procedures are followed as appropriate and that confidential information for example, passwords, are not communicated to unauthorised individuals.Safeguarding The post holder, during the execution of this role, is unlikely to come into regular contact with children and vulnerable adults.At the date of issue this role, having been assessed by the Archdiocesan Safeguarding Department, has been deemed not to require a Disclosure and Barring Service check.Health and Safety All employees are required by Section 7 of the Health and Safety at Work Act to take reasonable care of their own health and safety and that of others who may be affected by their acts and omissions.Display Screen Equipment Users Section 39 of the Employee Handbooks states that employees who, following a suitable assessment, are deemed to be a Display Screen Equipment (DSE) User will be eligible to have an eye test funded by the Archdiocese of Liverpool and, where necessary, financial support towards the costs of lenses.This post does require the job holder to habitually use DSE as part of their normal work and therefore is classed as a Display Screen Equipment User.Voluntary Duties: During your employment, should you wish to engage with any activities in your local parish community, these are deemed voluntary in nature, and must be undertaken outside of your contractual working hours as they do not form part of your employment with the Archdiocese.General Clause: This job description is not intended to be exhaustive but to indicate the main responsibilities of the post and may be amended from time to time after consultation with the post holder. xjlbheb Any changes will be agreed in conjunction with the designated line manager.

The Firm Established in 2020, KP Law (previously Keller Postman) is a specialist litigation boutique, focussing on collective redress. The firm has over 100 employees across offices in London, Manchester, Birmingham, and Liverpool, , representing over 250,000 individual clients across a range of cases in areas such as product liability, competition, worker rights, data breach and privacy and financial services. The firm’s ethos is to combine the best legal talent with a strong operational and technological platform to enable its clients to pursue cases that could not otherwise be brought against large corporates as a result of their wrongdoing. Uniquely, KP Law is owned and fully financed by a recognised UK litigation funder (Legatus Holdings). All of its cases are for claimants and carried out under contingent fee agreements at no cost or risk to its clients. KP Law was ranked Tier 1 for Group Litigation: Claimant in The Legal 500 UK Guide 2024. This follows our success in 2023 where we received a commendation for ‘Litigation Boutique Firm of the Year’ at The Lawyer Awards 2023 and won the Race Equality Initiative of the Year at the 2023 Women & Diversity in Law Awards. The Role We are looking for a Client Service Team Manager to join a fast-paced, customer-focused environment. This role is highly data-driven and plays a key part in understanding the end-to-end client journey, analysing customer behaviour, and translating insights into actionable recommendations. The successful candidate will have experience working with large customer datasets, ideally within a call-centre or contact-centre environment. Key Responsibilities: • Foster a positive, collaborative, and inclusive team culture aligned with the firm’s values, • Lead by example when managing workload, customer focus, accuracy, and operational excellence, • Identify patterns, trends, and anomalies in client’s behaviour and case data to drive timely intervention, improve case progression, and enhance operational efficiency., • Support the fast-paced delegation and allocation of tasks, ensuring workloads are managed effectively, • Own and lead the development, delivery, and continuous improvement of dashboards, reporting, and performance metrics, • Work closely with the Head of CST stakeholders and leadership teams to support continuous improvement Person Specification: Proven experience analysing customer or client data in a call centre or contact centre environment • Strong analytical skills with the ability to interpret complex datasets, • Experience with customer segmentation, behavioural analysis and process design., • Confident using reporting tools, dashboards, and data visualisation, • Ability to work effectively in a fast-paced, high-volume environment, • Strong attention to detail, ensuring the integrity and accuracy of underlying data, so that operational decisions are based on reliable and complete information, • Excellent communication skills, with the ability to explain data insights clearly to non-technical stakeholder, • Data-driven and commercially minded, • Proactive, organised, and able to manage multiple priorities, • Comfortable working at pace with changing demands, • Collaborative and stakeholder-focused Desirable Skills & Attributes: • Knowledge of customer experience (CX) or journey mapping frameworks Equal Opportunities Our approach to our people is underpinned by our commitment to equity, diversity, inclusion and well-being. Our ambition is to build a richly diverse workforce made up of the best talent in our industry. With a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues. This means that everyone who either applies to or works for KP Law is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation, or religious beliefs. Our Values At KP Law, we pride ourselves on being a values-led law firm. Our Values: Excellence in Everything We deliver high-quality work, ensuring accuracy, and attention to detail in everything we do. We seek continuing competence by embracing feedback, learning from our experiences and that of others, and developing our expertise. We hold ourselves and each other to account for upholding the highest professional standards, ensuring our clients receive exceptional service. Together We Achieve More We collaborate openly, valuing and respecting diverse perspectives to achieve the best results. We support and trust one another, fostering an inclusive environment where everyone can contribute and thrive. We recognise that success is a team effort, sharing knowledge and celebrating each other’s achievements. There’s Always a Way We approach challenges with a positive and proactive mindset, exploring creative and practical solutions. We take ownership of problems, staying committed and resilient until we achieve the best outcome. We embrace change and adaptability, seeing obstacles as opportunities to improve and innovate. Our Benefits We strive to offer a rounded benefits package, that employees value, no matter what stage of their career they are in. Current benefits include: • Annual discretionary bonus scheme, • Company contributory pension scheme, • Hybrid working, • Life assurance, • Cash-back healthcare scheme, • Enhanced family friendly police, • Employee Assistance Programme, • Subsidised gym membership, • Cycle to Work scheme, • Staff referral scheme

The Contact Centre Quality & Training manager supports our customer service and experience function for QVC UK. Contribute actively to the UK Senior Contact Centre Team Leadership group, promoting engagement and high performance. Proven leadership experience, ideally within a contact centre environm

The Contact Centre Quality & Training manager supports our customer service and experience function for QVC UK. Experience in Quality and Training leadership, formal L&D qualifications/accreditations, and Team Member NPS integration. In this role, you will lead and develop the UK Customer Experience

I require an experienced Mechanical Project Manager to work on a project in Dublin, Ireland on a long term basis (2 years +) for an established client. Paying a salary based on experience between £(Apply online only) a shift + “Outside IR35” + 2 year duration + Weekly payments The Project Manager will be responsible for overseeing sub contractors installing mechanical systems into a large data centre. Responsibilities will include: - • Working alongside a professional engineering team in the creation and execution of project delivery strategies., • Chair weekly meetings with the client, • Understanding the stages and milestones of the project life cycle, working alongside the design, delivery and commercial teams., • Ensuring the project program, documentation is being correctly administered and maintained., • Overseeing sub contractors and liaising with the client throughout the project adhereing to the clients standards., • Good knowledge of Health and Safety requirements., • Delivering these projects in accordance with a program of works., • Foreseeing any issues and working with all stakeholders to resolve them., • Reporting into the project director. This role will allow a project manager to take a lead role working for an experienced engineering company. Payments are £(Apply online only) a day with weekly payments, Outside IR35 and long term durations of works. Please send your CV or contact William on the number provided to discuss this role in more detail. Keywords // Mechanical // Mechanical Project Manager // Dublin // Data Centre

Your new company My client is an award-winning financial services organisation based in the heart of Liverpool's business quarter. They are seeking a professional complaints hander to join their team on a permanent basis. Working from contemporary offices, with excellent transport links, you will be joining a friendly and supportive team who offer progression. Your new role The position is offered full time Monday to Friday. A hybrid model is also in place with Monday and Friday being your home days. Hours of work are 09.00am until 17.30pm. The main purpose of this position is to be responsible for the logging and investigation of all new complaints, ensuring compliance with policy and regulatory requirements. Some of your duties will include but not limited to Work closely with the Complaints, Quality Assurance Officers and Team Manager to ensure a seamless complaints process is in place. Provide information as and when required to contribute towards comprehensive reports to support investigations and suggested final responses Liaise with dealers/ broker partners, customers, field staff, third-party finance partners in order to investigate complaint points raised.Providing a first-class service to both internal and external customers at all times Dealing with all administration Updating systems with detailed and correct information What you'll need to succeed Proven history in a complaint handing position, ideally within financial services Excellent communication skills both written and verbal Well presented with a passion for going that extra mile. Strong attention to detail Articulate with an inquisitive mindset What you'll get in return Competitive salary at between £27,000 and £29,000 per annum Great city centre location Contemporary offices Friendly and supporting team Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

About The Company A well established fit out and refurbishment contractor in Liverpool City Centre who specialise in delivering high spec projects to clients in the retail, leisure & hospitality sectors, education and commercial sectors. About The Role As Project Manager, you will oversee multiple fit-out and refurbishment projects simultaneously, reporting directly to the Construction Director. Each project team will typically include: • Site Manager, • Quantity Surveyor, • Direct and subcontracted workforce You will take overall responsibility for the safe and successful delivery of projects, acting as line manager to Site Managers and ensuring projects are delivered from pre-construction through to final handover. This is primarily an office-based role with site visits as required, and you will serve as the main client contact throughout the project lifecycle. Role & Responsibilities • Manage multiple fit-out and refurbishment projects concurrently from pre-construction through to completion and client handover, • Develop and maintain project programmes, budgets, and resource plans, • Coordinate with the Construction Director, Quantity Surveyors, Site Managers, and design teams to ensure projects run to schedule, • Provide leadership and line management to Site Managers, including performance support and problem resolution, • Ensure all projects are delivered in line with health & safety legislation, company policies, and CDM regulations, • Monitor project progress, risks, and costs, taking corrective action where necessary, • Chair and attend client meetings, progress meetings, and internal project reviews, • Act as the primary client contact, maintaining strong working relationships and managing expectations, • Review and approve method statements, risk assessments, and project documentation, • Support the procurement process, including subcontractor selection and coordination with the commercial team, • Ensure quality standards and specifications are met across all projects, • Oversee snagging, commissioning, and final handover processes, • Produce regular progress reports for senior management, • Contribute to continuous improvement of project delivery processes Requirements To succeed in this role, you should have: • Minimum 5 years’ experience in a senior management role within the fit-out/refurbishment sector, • Experience delivering projects for retail, leisure, commercial clients, • Strong organisation and multi-project management skills, • Excellent people management and client-facing communication skills What’s on Offer • Competitive salary, • Pension scheme, • 25 days holiday + bank holidays, • Discretionary bonus, • Vitality health cover, • Medicash plan, • Death in service benefit

Unified Communications & Contact Centre Product Manager. Ready to join the UK’s largest managed service provider? Apply today or contact our friendly Talent Acquisition Team.

As a Contact Centre Manager, you will have full operational responsibility for one or more functions within the centre, including direct line management of Team Leaders and their teams. We are seeking an experienced and proactive Contact Centre Manager to join our leadership team. Ensure the effecti

Lead and motivate the contact centre team to deliver consistent, patient-focused service. Contact/call centre operations experience. This is more than a typical Contact Centre role - its a leadership position with real impact.

This is a fantastic opportunity to work primarily on a greenfield programme working with enterprise architects, solution architects, product owners and engineers in agile delivery teams in the design and development of our new Salesforce centred insurance and customer platform.

This is more than a typical Contact Centre role - its a leadership position with real impact. Lead and motivate the contact centre team to deliver consistent, patient-focused service. Contact/call centre operations experience.

Are you a commercially driven Contact Centre leader who thrives in a high-performance, sales-focused environment? My Client is seeking an experienced Contact Centre Manager (Sales) to take ownership of a critical function within the business. As Contact Centre Manager (Sales), you will hold full acc

Lead and motivate the contact centre team to deliver consistent, patient‑focused service. This is more than a typical Contact Centre role - it’s a leadership position with real impact. Have Leadership experience in a call centre, recruitment agency or other fast paced, performance driven environ