Contact centre manager jobs in Newcastle Upon Tyne

Collaborate with other departments to ensure smooth operations and optimize customer experience. To undertake any other responsibilities relevant to the role, or reasonably requested by the Line Manager. Minimum of 5 years of experience in contact centre operations, reporting, analytics, process ...

We are searching for an accomplished Marketing Manager with a solid background in Demand Generation to join our client who's one of the most exciting companies at the forefront of Business Communication solutions. As a Marketing Manager, you will be responsible for driving lead generation. Releva...

Community Manager Membership Body Homebased Basic Salary £34,000 with 25 days Holiday, 10% pension contribution and Health Sheild Cash Plan package. Permanent, Full Time Our client is the membership body looking for a full-time Community Manager who will be at the centre of all our activity. The ...

Job Title: New Business CCaas Development Manager Location: Remote / Bristol Company: IT Services and IT Consulting - Unified Communications and Contact Centre as a Service, IG Recruit are proud to be a valued recruitment partner that offers award-winning customer engagement solutions that help y...

Basic Purpose Execute tasks related to forecasting headcount requirements, producing schedules to meet requirements, and real-time monitoring of adherence and call handling for multiple lines of business across multiple domestic and international sites. Nature and Scope This position meets regula...

The purpose of this role to have responsibility for adherence to the quality systems and the requirement of all accreditation statuses for the relevant laboratories. To inspire and drive a culture of outstanding quality to exceed the requirements of our customers and embrace our core organisation...

Senior National Account Manager - Grocery £55,000 - £65,000 Basic Salary Car Allowance Pension PHC Home Based About the Business: One of the fastest growing and best loved British heritage brands in drinks are adding to their hugely talented team. This SME has received significant PE backing and ...

Technical Solutions Sales Manager / Up to £65,000 Base / Significant Bonus West Sussex - Hybrid An exciting Data and Professional services company is looking for a Technical Solutions Sales Manager to work with their UK and Europe clients across both the public and private sector. This is due to ...

We have a fantastic opportunity for an experienced Account Manager to join a global Travel Management Company. This is a national role in which the successful candidate will be responsible for exceeding budgeted revenue and margin and achieving targets set for their customers through the delivery...

Exciting opportunity representing a major smartphone & IoT manufacturer in a mobile network’s contact centre increasing brand advocacy and influencing sales through relationship building, training and interactions with the products. This role will appeal to candidates with both sales and project ...

Chatbot Product Manager | £65-75k + Shares | Fully Remote Chatbot Product Manager / Voicebot Product Manager needed by a Series A scale-up whose software is used across a range of business sectors to help improve customer service and all-round service management delivery. The Chatbot Product Mana...

The Opportunity: Nigel Wright Group are excited to be supporting a dynamic and rapidly expanding Software as a Service (SaaS) company in their search for an experienced Account Manager. Our client provides industry leading technology solutions, servicing a range of sectors including government, h...

Embedded C/Firmware Design Engineer Permanent Up to £55k + DOE Cumbria Able to obtain Security Clearance Company Benefits We are pleased to offer a compelling new opportunity for a skilled Embedded C Engineer to join our client's team, situated amidst the breath-taking natural landscapes of Cumbr...

Project Manager - Lead Engineering Projects & Drive Success at a Fast-Paced Innovator Do you thrive in a dynamic environment where your project management expertise directly impacts a company's success? This is your opportunity to take centre stage. A leading engineering firm in Laindon, Essex, s...

Role: Centre Manager Salary: £32,000 - £40,000 Type: Full-Time, Permanent Start Date: ASAP Are you a dynamic leader with a passion for education? Join a specialized educational institution in East London as a Centre Manager! We're proud to be approved by ICQ, NCFE CACHE, OTHM, and the Government ...

We’re looking for an experienced Senior Marketing or PR Account Manager or Client Services Manager, with a track record for excellent client relationships and business development. If this sounds like you, join our award-winning team. With a wide-ranging, global client portfolio, we’re looking fo...

Job Summary As an Infrastructure Manager in the IT department, you will have primary responsibility for overseeing and enhancing the WAN, LAN, SAN, and VOIP platforms. You will be tasked with developing and implementing cost-effective Infrastructure and Security strategies that align with busines...

Lead Contract Support Slough £38k to £42k Empro are working with a global leader in real estates to recruit a Lead Contract Support to join their Data Centre Solutions in Slough. Purpose of the Job A customer and team facing role to provide exceptional customer service and business support in ord...

Role: Programme Manager (Education) Based: Norwich/London (Hybrid, min 2 days in office)  Reports to: CEO of High Performance Foundation Hours: FT - 37.5 hours pw We're actively seeking a dynamic individual to join our team and spearhead the delivery of our ground-breaking education programme - G...

Account Manager / Technical Sales Manager - Plant Proteins B2B Location: UK - Home Office Reports to: Managing Director Our client specialises in providing high-quality plant-based proteins, including Chickpea, Red Lentil, and Fava Bean proteins, all manufactured in the UK to the highest standard...

Primary Purpose of the Role: The Thales Unmanned Air Systems (UAS) Trials and Training Centre (UTTC), based at West Wales Airport, delivers Air Test and Evaluation (T&E) of large complex UAS for UK MOD and other customers. Thales is expanding its UAS flight test capability, providing an opportuni...

Job Title: UK & Ireland Hydro Power Market Sales Manager                                                   Location: UK Benefits: You’ll receive benefits including a Company Car / Cash allowance, competitive pension scheme and life insurance, enhanced annual leave allowance plus bank holidays and...

Senior Design Manager - EMEA I am looking to recruit a Senior Design Manager or Design Manager to work for a Global Data Centre operator. You will primarily support projects in London , Amsterdam and Germany but will also have input on projects across the wider EMEA region which will include a va...

Who we are Leading e-commerce Corporate Services Group Services include Company Formation, Address Services, Business Telephony, Company Secretarial, Legal Services, Serviced Offices Customer base – 500,000 Covent Garden, London HQ 110+ employees Founder/owner CEO Profitable and growing at 20% pe...