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We are looking for an experienced Fire Safety Officer to join our Property team. This is a unique opportunity to take a leading role in fire safety across one of the worlds most iconic and complex historic buildings, alongside a wider estate that includes Chapter House, Amen Court and St Pauls Cathedral School. \n Working alongside our Health and Safety Officer, you will help ensure the effective mana... \n \n \n \n ZIPC1_UKTJ

35,237 annual salary (This includes 3587 London living allowance + Company Car or Car Allowance | Flexible ScheduleJoin us as a Field Officer and play a key role in supporting local communities. You’ll visit customers at their homes, discuss TV licence requirements, explain available solutions, and help them take the next steps—with full training, great benefits, and the freedom of working independently.Job title:Television Licence Field OfficerJob Description:What You'll Be DoingAs a Field Officer, you'll play an important role in supporting TV Licensing by engaging with customers across the SE London area. Working independently, you'll manage your own daily schedule, visiting addresses where no TV licence is recorded and helping customers understand their licensing obligations.Key responsibilities include:Visiting residential addresses throughout the SE postcode areaSpeaking with customers professionally and respectfullyExplaining TV Licensing requirements and available optionsSetting up payment plans where appropriateRecording visit outcomes accurately using mobile technologyMaking informed decisions and working independently in the fieldOccasionally attending court as part of the enforcement processYou'll start and finish your day from home, travelling locally using either a company vehicle or your own vehicle. Full training and equipment will be provided to help you succeed in the role.What We're Looking ForWe're looking for confident, resilient and customer-focused individuals who enjoy working independently and engaging with people from all walks of life.To be successful in this role, you'll need:A full UK driving licence (essential)To live within the SE postcode areaExcellent communication and interpersonal skillsThe ability to remain calm, professional and resilient in a variety of customer situationsStrong problem-solving skills and sound judgementGood attention to detail and accuracy when recording informationConfidence working independently and managing your own workloadBasic IT skills and confidence using mobile devices and applicationsA positive attitude and willingness to learnFlexibility to work a varied schedule, including evenings and weekendsExperience in a customer-facing role is highly desirable. More importantly, we're looking for people who can demonstrate professionalism, empathy, resilience and a commitment to delivering excellent customer service.Working PatternTo support customers at times that suit them best, you'll work 12 of your 36.5 weekly hours between 4pm and 9pm Monday to Friday, or at any time during weekends. This flexible working pattern allows you to organise the remainder of your week around your lifestyle and commitments.What’s in it for you?31,650 annual salaryCompany car (for work and personal use) or 3,700 annual car allowanceMileage paid—including your daily commute from homeFlexible 36.5‑hour working week, with the option of a four‑day scheduleGenerous holiday allowance, plus opportunities to purchase extra leavePension, life assurance, paid volunteering day and family‑friendly policiesSafety measures including Body Worn Video and a lone worker support systemAccess to discounts, wellbeing support, and colleague diversity networksFinancial wellbeing tools and resourcesAbout Capita TV Licensing:At Capita TV Licensing, we’re supporting the world’s oldest national broadcaster. We harness the latest technology so the BBC can continue to create high-quality, independent programmes that inform, educate, and entertain millions of people around the UK, and the world. Our teams visit four million addresses each year to check for license evaders, and they generate over 65 million of revenue, helping to fund the running of the BBC. Join us and discover better as you shape the future of public television.Unlock Your Potential with CapitaAt Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering endless opportunities to expand your skills, explore new paths, and advance your career.Join us and discover a career with purpose. #CareersWithPurpose🤝 Customer first, always🧑‍💻 Fearless innovation Achieve together💙 Everyone is valuedWhat we hope you’ll do next:Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.Equal OpportunitiesAt Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.comAI & Fair Recruitment at CapitaAt Capita, we use technology, including AI-enabled tools, to help us manage applications consistently and fairly. These tools support our recruitment teams, they do not make hiring decisions. Every application is reviewed by a trained member of our Talent Acquisition team, and all decisions are made by people. If you need any adjustments during the process, we’re here to support you.How We Use AI in Our Hiring ProcessTo help us deliver a fair, consistent and efficient recruitment experience, Capita uses AI-assisted technology at some stages of the process. These tools simply help us organise and assess information, they do not replace human judgement. All decisions are made by our recruitment team and hiring managers. If you have any questions or need adjustments, please let us know and we’ll be happy to support you. Location:London,United KingdomTime Type:Full timeContract Type:PermanentSummaryLocation: London; Bromley; BexleyType: Full time

Disclosure Officer \n\n • Annual Salary: £22.42 PAYE / £29.11 Umbrella per hour\n, • Location: Sutton, SM1\n, • Job Type: Full-time, Hybrid (1-year contract)\n\n As a Disclosure Officer, you will play a crucial role in managing and reviewing vast volumes of evidential material, ensuring compliance with legal standards and supporting fair criminal proceedings. \n Day-to-day of the role: \n\n • Review, assess, and manage all evidential and unused material in accordance with the Criminal Procedure and Investigations Act (CPIA) requirements.\n, • Prepare accurate and comprehensive disclosure schedules.\n, • Identify material that may undermine the prosecution case or assist the defence.\n, • Ensure correct handling, retention, and management of third-party material.\n, • Accurately describe material and assess sensitivity levels.\n, • Liaise closely with the Senior Investigating Officer (SIO), Crown Prosecution Service (CPS), counsel, and legal representatives.\n, • Present evidence and/or support disclosure processes during court proceedings where required.\n, • Maintain strict confidentiality and data integrity standards at all times.\n, • Uphold the highest standards of quality assurance, ensuring accuracy and attention to detail.\n\n Required Skills & Qualifications: \n\n • Proven experience in disclosure within complex criminal investigations.\n, • Strong knowledge of CPIA and Police and Criminal Evidence Act (PACE) requirements.\n, • Demonstrable attention to detail and commitment to evidential integrity.\n, • Investigative mindset with analytical capability.\n, • Proficiency in MS Excel and Microsoft Office applications.\n\n Desirable: \n\n • Experience of E-discovery & HOLMES.\n\n Additional Requirements: \n\n • Ability to work under pressure within a high-profile and sensitive investigation.\n, • Strong organisational skills to manage large volumes of material.\n, • Commitment to maintaining public confidence in the criminal justice system.\n, • Willingness to sign a Confidentiality Agreement upon appointment.\n\n Why This Role Matters: \n This role offers a unique opportunity to contribute to a pivotal investigation, supporting the pursuit of justice for victims and ensuring the integrity of one of the most extensive miscarriages of justice in British legal history. \n \n To apply for the Disclosure Officer position, please submit your CV.

Payroll Officer To assist in all aspects of the day to day delivery of a comprehensive and efficient payroll service, that ensures staff are paid accurately and on time and in accordance with legislation, regulations and Council policy. \n To act as first line contact to the full range of clients (employees, Council departments, schools and external bodies). \n Payroll Officer To provide specialist advice on all matters pertaining to payroll administration regulations and associated policies. \n Actively respond to and resolve payroll service desk items within performance targets. \n Responsibilities Payroll Officer \n\n • Payroll Officer To assist line management in ensuring the timely, efficient and effective delivery of payroll so that performance targets are met and that payroll is developed in a way that will drive through measurable service efficiencies and enhance both service delivery and client expectation and experience.\n\n \n\n • Administer the Council’s payroll and provide all the services associated with it in accordance with all relevant legislation, policies and procedures, including:\n\n \n\n • Statutory and contractual Maternity pay\n, • Statutory and contractual sick pay, including liaison with managers and HR officers to ensure compliance with statutory regulations\n, • NI Benefits\n, • PILON\n, • pay awards\n, • increments\n, • manual payments.\n\n \n \n\n • Responsible for checking the work of team colleagues to ensure the accurate and timely payment of salaries.\n\n \n\n • Take total responsibility for the completion of service desk items in addition to clearing down allocated post and emails within set timescales to ensure consistent and high performance.\n\n \n\n • Liaise directly with employees, employers, external bodies by correspondence, telephone or in person in a professional manner.\n\n \n\n • To undertake presentations, surgeries and one to ones as and when required.\n, • Deal with complex queries, utilising interpersonal and negotiation skills to build relationships and placing customer needs at the forefront.\n\n \n\n • Ensure that starters and leavers are processed in line with legislation and procedure.\n\n \n\n • Apply the terms and conditions relating to employees (teaching and non-teaching staff) and the Council’s policies and procedures in the calculation and processing of payments.\n\n \n\n • Process the employer functions in relation to pension scheme administration (e.g. TP, LGPS (Lambeth and LPFA), NHSPS and auto enrolment regulations).\n, • \n, • \n, • To provide sound, specialist advice on a range of payroll matters relating to Income Tax, National Insurance Contributions, Statutory Sick Pay, Statutory Parental Pay and Student Loans, Real Time information and any new statutory legislations.\n\n \n\n • To advise on problems and issues within the post holder’s competence and ensure action is taken in line with the Council’s policies and statutory requirements using guidance from managers or specialist staff.\n\n \n\n • To ensure that letters and emails to customers are clear and concise enabling customer queries to be resolved first time.\n\n \n\n • Ensure that payroll services are actively promoted to all employees, continuously building and maintaining strong relationships with both internal and external customers and stakeholders.\n\n \n\n • Process documentation to the Contributions Agency and Inland Revenue in accordance with Legislation. Dispatch payslips, P45’s, P60’s and other documents and arrange payment of State Scheme premiums as required.\n\n \n\n • Represent the payroll team at relevant forums and stakeholder groups.\n\n \n\n • To ensure that financial or management information required for the Council’s accountancy or management systems or auditors, and returns to statutory and other bodies (e.g. NFI), is produced as required.\n\n \n\n • Assist in the preparation of pay calculations, ensuring adherence to and implementation of Statutory legislation and a variety of Local Government Terms and Conditions of Service in place such as NJC, Teachers, Soulbury, Local agreements and EMBs etc.\n\n \n\n • Liaise with external bodies (Contributions Agency, Inland Revenue, other Local Authorities etc.) and internal departments under the appropriate guidance and provide relevant information to Officers of Courts, liaising with solicitors and court officials as necessary.\n\n \n\n • Check data received from HR and schools for accuracy and compliance, input variable data and carry out any necessary manual computations.\n, • Support line management in developing systems for minimising errors and omissions, highlighting potential anomalies in payroll calculations to mitigate risk of financial loss through overpayments.\n, • Foster an inclusive, diverse environment where every team member feels valued and supported as an individual; treated fairly and with respect; enabled and empowered to perform; supported and encouraged to achieve their potential.\n, • Work collaboratively within the team to ensure the service is provided in a way that promotes the Council’s approach to equality diversity and inclusion, at all times carrying out responsibilities/duties within the framework of the Council's EDI Strategy.\n, • Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post.\n\n

Reed are currently working with a leading business process and outsourcing company who have a track record of providing services to both the private and public sectors in the UK. \n We are currently supporting them with the search to hire a new Business Rates Recovery Officer, who will be working for a South East London based local authority, working out of their Bromley office. This is a permanent part time role working 26 hours a week reporting into the Recovery Operations Manager. You will have experience of working in the revenues and debt recovery field and with knowledge of Business Rates. \n Your duties and responsibilities will include : \n\n • Process documents for Business Rates accounts in line with agreed processes\n, • Proactive account housekeeping and debt chasing\n, • Undertaking tracing functions including company search for account payers\n, • Maintain and update Business Rates debtor records to allow accurate billing and collection of outstanding debts\n, • Process recovery administrative documents\n, • Assisting summons surgeries and attending NNDR recovery appointment meetings\n, • Monitor and review cases and progress outstanding debts through the recovery cycle\n, • Attend monthly Summons court hearing\n, • Referring cases to Enforcement Agents and processing returned cases for next recovery action\n, • Identifying and preparing cases for charging orders and bankruptcies.\n, • Ensure knowledge is kept up to date in relation to the Business Rates KPIs and SLA.\n\n Your experience, background and skillsets will include : \n\n • Proven experience of working in the Revenues and debt recovery field, with good knowledge of Business Rates regulations.\n, • Ability to communicate effectively both verbally and in writing with clients, customers, attorneys, members of the public, magistrates and other external agencies.\n, • A pro-active approach to debt recovery.\n, • Able to produce high quality and accurate documentation.\n, • Be an active member of the team and able to assist other team members when required to meet KPIs and SLA.\n, • Flexible approach to work in terms of managing peaks in workload and to undertake overtime during peak periods if required.\n, • Able to work on own initiative and to meeting agreed targets by prioritising and planning.\n\n Salary is £22,711 per annum. \n

Positive Employment is currently recruiting for an Income Project Officer for our client, a local government organisation based in Wembley, London. \n The successful post holder will play a key role in maximising income for Housing Management through robust rent collection and arrears management across a varied portfolio of properties and tenures. You will provide a high-quality, customer-focused and legislatively compliant income collection service, working closely with colleagues across Housing Management, Housing Needs, Adult Social Care and other partner services. \n The role will also work closely with the Income Project Manager and Income Maximisation Service Manager to deliver targeted projects designed to improve income collection, reduce arrears and support tenants to sustain their tenancies. \n This role is a temporary contract with an initial contract length of 12 months with the possibility to extend. Hybrid working with 3 days per week in the office. \n Duties and Responsibilities but not limited to: \n\n • Maximise income for Housing Management through effective rent collection, arrears management and income maximisation activity.\n, • Manage rent arrears cases across a range of housing portfolios and tenures, ensuring rent is paid and arrears are reduced in accordance with Council policies and procedures.\n, • Maintain up-to-date knowledge of welfare benefits, particularly Housing Benefit, Universal Credit and changes arising from Welfare Reform.\n, • Advise and assist tenants and clients on welfare benefits, debt management and income maximisation, making appropriate referrals to specialist advice services.\n, • Work collaboratively with Housing Needs, Housing Management, Adult Social Care, Rent Accounting, Housing Resolutions, Emergency Housing and Social Work teams to provide a joined-up, person-centred service.\n, • Provide detailed engagement and support to tenants and clients in arrears, including conducting home visits and working from different sites where required.\n, • Negotiate sustainable repayment arrangements and monitor payment plans to ensure they remain effective.\n, • Participate in the letting and sign-up process to help ensure rent is received from the commencement of a tenancy.\n, • Prepare accurate reports on arrears cases, service performance and key performance indicators.\n, • Reconcile closed accounts and ensure Housing Benefit has been correctly allocated, overpayments are cleared and customer credits are refunded in accordance with Council policy.\n, • Refer and monitor former tenant arrears with external debt collection agencies and recommend appropriate write-offs for unrecoverable debt.\n, • Attend and present at court cases and evictions where required, ensuring the Council's interests are protected.\n, • Implement effective procedures for fraud prevention and refer suspected fraud or misrepresentation to the appropriate investigation team.\n, • Work with internal and external partners, including the DWP, advice agencies, Housing Associations and other relevant organisations.\n, • Contribute to welfare reform and income-related working groups and provide updates on emerging issues and their impact on income collection.\n, • Support the development of effective payment methods, including promoting Direct Debits and online transactions.\n, • Maintain accurate customer records and ensure all statutory and service reporting requirements are met.\n, • Proactively monitor performance against targets and escalate risks and issues appropriately.\n, • Respond to complaints, Members' enquiries and customer issues, taking ownership through to resolution.\n, • Contribute to resident engagement and consultation activities to improve service standards.\n, • Work flexibly across income maximisation projects and housing portfolios, responding to changing priorities and service requirements.\n, • Promote a commercial and holistic approach to income collection, ensuring rent and Council Tax accounts are kept in payment wherever possible.\n, • Support safeguarding, equality, data protection, information governance, health and safety and other relevant Council policies and procedures.\n\n Personal Requirements: \n\n • Relevant experience in income collection, rent arrears, housing management or income maximisation, ideally within a local authority or social housing environment.\n, • Good knowledge and understanding of Housing Benefit, Universal Credit, welfare benefits and welfare reform.\n, • Understanding of rent arrears procedures and pre-action protocols.\n, • Experience working with tenants/customers, including individuals with complex needs or vulnerabilities.\n, • Experience of working effectively within a multi-agency or multi-disciplinary environment.\n, • Strong negotiation, interviewing, influencing and debt-resolution skills.\n, • Ability to manage a varied caseload and multiple workstreams autonomously, prioritising effectively to meet deadlines and performance targets.\n, • Ability to interpret data, maintain accurate records and produce clear and accurate reports.\n, • Strong customer service skills with a commitment to first-time resolution, ownership and positive outcomes.\n, • Ability to build effective working relationships across multiple teams and with external agencies.\n, • Excellent communication skills, both written and verbal, with the ability to communicate with tenants, colleagues, senior officers and Members.\n, • Strong problem-solving and decision-making skills, with the ability to identify risks and achieve pragmatic solutions.\n, • Highly organised, self-motivated and able to work proactively with limited supervision.\n, • A flexible, positive and solution-focused approach to service delivery.\n, • Good IT skills, including Microsoft Office and relevant housing/customer management systems.\n, • Commitment to equality, diversity, safeguarding and delivering accessible services to residents.\n\n Working Hours: 36 hours per week, Monday to Friday. \n Pay: £28.19 per hour. \n Please note this role is within IR35

Debt Recovery & Enforcement Officer \n Wembley | Immediate Start | Ongoing Temporary Contract \n Are you an experienced Debt Recovery professional with knowledge of Council Tax, Sundry Debt Recovery, or Enforcement processes? We're recruiting for four Debt Recovery & Enforcement Officers to join a busy local authority team responsible for maximising income collection while delivering a professional and customer-focused service. \n This is an excellent opportunity to join a high-performing revenues team and play a key role in recovering outstanding debts in accordance with legislation, court procedures, and council policies. \n Location & Working Arrangements \n\n • Office Base: Wembley\n, • Hybrid Working: Minimum 1-2 days per week in the office required, depending on business needs and meetings\n, • Flexible hybrid working arrangements apply subject to service requirements\n\n Contract Details \n\n • Immediate Start\n, • Ongoing Temporary Assignment\n, • Potential for long-term extension\n\n Pay Rates \n\n • £18.65 per hour PAYE\n, • £24.65 per hour Umbrella\n\n The Role \n As a Debt Recovery & Enforcement Officer, you will be responsible for recovering and enforcing debts across a range of portfolios, including Council Tax, NEC Sundry Debts (Oracle Advanced Collections), and other debt streams managed by the Council. \n You will assess cases, determine appropriate recovery action, liaise with customers and enforcement agencies, and ensure all activity is carried out in line with current legislation, case law, and local policies. \n Key Responsibilities \n\n • Recover outstanding debts and maximise income collection across designated debt portfolios.\n, • Manage Council Tax, Sundry Debt and other recovery cases from initial recovery through to enforcement action.\n, • Assess cases objectively and determine the most appropriate recovery route.\n, • Ensure all recovery and enforcement activity complies with legislation, case law, and Council policies.\n, • Liaise with customers, courts, enforcement agents, and other stakeholders to resolve outstanding debts.\n, • Maintain accurate records and case notes on relevant systems.\n, • Provide advice and support to customers while balancing the Council's responsibility to collect revenue effectively.\n, • Support the delivery of the Council's Debt Recovery Policy and financial objectives.\n\n About You \n To be successful in this role, you will have: \n\n • Previous experience working within debt recovery, revenues, enforcement, or income collection.\n, • Knowledge of Council Tax Recovery, NEC Sundry Debts, or similar debt recovery environments.\n, • Understanding of County Court and/or Magistrates' Court procedures relating to debt recovery and enforcement.\n, • Strong verbal and written communication skills with the ability to negotiate effectively.\n, • Excellent analytical, numerical, decision-making, and problem-solving skills.\n, • Experience interpreting and applying legislation, policies, and procedures.\n, • Strong customer service skills and experience working within a diverse community setting.\n, • The ability to manage a varied caseload and work effectively under pressure.\n\n If you have experience in debt recovery, council tax collections, enforcement, or revenues and are available to start immediately, we'd be keen to hear from you. \n

Main Purpose of the job: Environmental Crime Enforcement Officer \n \n To make a significant contribution to the delivery and performance of a dynamic, efficient and cost effective Environmental Enforcement Team by investigating enviro crime issues within the borough. This will require the issuing of fixed penalty notices & various other notices, prosecuting offenders when necessary and taking other formal/informal actions. \n . \n _ \n \n Summary of Responsibilities and Personal Duties: Environmental Crime Enforcement Officer \n \n \n\n • To investigate all instances of enviro crime within the borough. This includes at the managers discretion the following\n, • \n, • To utilise and be responsible for surveillance equipment in order to gather evidence in accordance with prescribed legislation, guidance and code of practice.\n\n \n\n • Issuing the license, taking money (not cash), chasing debt, preparing revocations for committee and any other work as necessary relating to the licensing of forecourts.\n\n \n\n • Investigate complaints regarding flytipping, dog fouling, littering, abandoned vehicles, untaxed vehicles and vehicles for sale on the public highway. To carry out searches of waste deposited on the highway, and private land (where necessary) to ascertain defendant details.\n\n \n\n • Working with staff within the team, other departments within the Council and external bodies to improve, enhance and promote cleaner streets within the borough.\n\n \n\n • Carry out any other work relating to any other environmental issue within the remit of the Environmental Enforcement Team\n\n \n\n • To prosecute offenders under: The Environmental Protection Act 1990, and other related criminal and environmental law. To issue Fixed Penalty Notices for littering and other offences which can be resolved through service of Fixed Penalty Notices. To effect enforcement by Anti Social Behaviour Orders where appropriate.\n\n \n \n\n • To prepare as required complex correspondence, reports, memorandums etc. This includes responses to letters from members of the public, and members enquiries. To answer requests for information by telephone.\n\n \n\n • Prepare statements of evidence and associated documentation, carrying out interviews and attend Court, Public Inquiries, etc., to give evidence on behalf of the Council where necessary under the prescribed legislation.\n\n \n\n • Make full use of new technology available, including mobile communication, specialised technical equipment such as CCTV equipment in accordance with the duties of the post.\n\n \n\n • Maintain concise manual and computerised record systems, and update as appropriate.\n\n \n\n • Attend and participate at Committee, Sub Committee meetings, resident meetings, councilor meetings, other working parties and other departmental meetings as required.\n\n \n\n • To manage workload to ensure that team and personal performance targets are met\n, • \n, • Undertake any duties consistent with the scope and functions of the post.\n\n \n\n • Carry out all duties under the Cleansing Enforcement Team outside normal office hours and at weekends if required.\n\n \n\n • Occasional flexible working across service teams may be required.\n\n \n\n • Carry out duties of the Council under delegated authority or as assigned.\n\n \n\n • Assist in carrying out the Council's environmental policy within the day to day activities of the post.\n\n \n\n • Carry out duties with regard to Councils Equal Opportunities Policy.\n\n \n \n Internal Contacts: These include Officers, Elected Members and staff in other Directorates \n \n External Contacts: These will include Members of the public, Local residents, other Local Authorities, Central Government, private sector organisations, \n \n \n \n To carry out the duties of the post with due regard to the Councils Equal Opportunities Policy and core values. \n \n \n All employees are required to participate in the Performance Evaluation Scheme (PES) and to undertake appropriate training and development identified to enhance their work. \n \n All employees are required to comply with the Council's Health & Safety policies and procedures at all times, taking due care for themselves, colleagues and members of the public. \n Knowledge Environmental Crime Enforcement Officer \n\n • A knowledge and understanding of the broad Environmental Health role and its impact on society.\n, • \n, • A sound knowledge of legislation such as the Environmental protection Act 1990, Local Government Act, London Local Authorities Act 1990, and other related legislation.\n, • \n, • Of relevant legislation in the areas of nuisance vehicles, the Refuse Disposal (Amenity) Act 1978 and the Clean Neighbourhood Environment Act 2005. \n\n

Tenancy Relations Officer | Hybrid (2-3 Days per Week, remainder remote) | £22.41 PAYE | £29.72 Umbrella (£31.15 Umbrella from Week 13) | 3-Month Temp Contract | Monday to Friday | 36 Hours per Week Adecco are currently recruiting for a Tenancy Relations Officer on behalf of a public sector housing service in South London. This is an excellent opportunity for an experienced housing professional with a strong understanding of landlord and tenant legislation, homelessness prevention, and enforcement within the private rented sector. The successful candidate will play a key role in protecting tenants from unlawful eviction and harassment while supporting residents to sustain their housing. Key Responsibilities Investigate complaints of illegal eviction, harassment, unlawful landlord practices, and tenancy-related disputes. Provide advice and guidance to tenants, landlords, agents, and partner organisations. Manage a varied caseload, carrying out investigations and gathering evidence where necessary. Conduct home visits and attend court proceedings as a witness when required. Work closely with internal teams and external agencies including landlords, solicitors, police, and housing partners. Support homelessness prevention by helping residents remain in or regain access to accommodation. Produce reports, correspondence, case records, and legal documentation to a high standard. Ensure compliance with relevant housing legislation and best practice. Essential Requirements Strong knowledge of housing legislation, including landlord and tenant law, homelessness legislation, and the Protection from Eviction Act. Experience investigating tenancy-related complaints and managing complex casework. Excellent communication, negotiation, and customer service skills. Ability to gather and assess evidence and make sound decisions. Experience working with vulnerable residents and managing sensitive situations. Strong organisational skills with the ability to manage a demanding workload independently. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Parking Appeals Officer Must have good working knowledge on parking appeals Key result areas/overview Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role. The Dimensions of this role To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures Make suggestions for developing procedures to improve service delivery , customer focus and efficiency To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve To liaise with SMPP on financial issues and use the council's ledger To process payments received directly at the council To process refunds To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases You will be required to work 36+ hours per week, Monday to Friday, including between the hours of 8am and 5pm (hybrid) This role of Parking Appeals officer will pay between £26 via umbrella Hybrid working available. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on (phone number removed) and press 1 for parking Unity offer referral schemes for all successful referrals at officer level* Previous Parking industry experience is essential for all parking vacancies

Housing Officer London Local Authority | Hybrid Working | Immediate Start Adecco is proud to be recruiting for an experienced Housing Officer on behalf of a large London local authority. Please note: Previous Housing Management experience within a local authority, housing association, ALMO, or social housing provider is essential. Applications without direct Housing Management experience cannot be considered. This is an excellent opportunity to join a busy and supportive housing team, delivering frontline housing services and making a real difference to residents and communities. Role Details Full Time, 36 hours per week, Monday to Friday Temporary assignment for an initial 3 months with likely extension £22.41 per hour PAYE (or Umbrella equivalent) Hybrid working, typically 2 to 3 days on patch and in the office, with the remainder working from home Immediate start available IT equipment provided Mileage and travel expenses reimbursed for visits Parking permit provided for estate inspections and resident visits Housing patch of approximately 700 properties About the Role As a Housing Officer, you will be responsible for delivering a high-quality, resident-focused housing management service across a designated patch. Acting as the visible and accountable face of Housing Services, you will work closely with tenants, leaseholders and partner agencies to ensure residents receive an excellent service and live in safe, well-managed neighbourhoods. The role combines tenancy management, estate management, anti-social behaviour casework, resident engagement and partnership working, with a strong focus on improving resident satisfaction and community outcomes. Key Responsibilities Manage a designated patch of tenancies and leasehold properties. Deliver effective tenancy and neighbourhood management services. Investigate and manage anti-social behaviour cases, working with residents and partner agencies to achieve positive outcomes. Conduct tenancy audits, estate inspections, property visits and pre-termination inspections. Support vulnerable residents and work with partner organisations to help sustain tenancies. Monitor estate standards and identify opportunities for environmental and community improvements. Ensure compliance with tenancy and lease conditions, taking enforcement action where required. Prepare legal documentation and casework for tenancy enforcement and court proceedings. Work collaboratively with internal teams, contractors, police, health services and support agencies. Respond to enquiries from residents, councillors, MPs, resident associations, solicitors and other stakeholders. Monitor communal repairs, health and safety concerns and estate-related issues, ensuring prompt resolution and escalation where necessary. Contribute to service improvement initiatives and projects that enhance resident satisfaction and neighbourhood standards. Essential Experience Proven Housing Management experience within a local authority, housing association, ALMO, or social housing provider. Experience managing a housing patch and delivering tenancy management services. Experience investigating and resolving anti-social behaviour cases. Experience undertaking tenancy audits, home visits, estate inspections and tenancy-related checks. Experience managing tenancy breaches and tenancy enforcement action. Experience working with residents, stakeholders and partner agencies to resolve complex housing issues. Strong working knowledge of housing management systems and Microsoft Office applications. Essential Knowledge and Skills Strong knowledge of housing legislation and anti-social behaviour legislation. Understanding of tenancy and leasehold management practices. Experience preparing legal casework and supporting enforcement action. Excellent communication and customer service skills. Strong organisational skills with the ability to manage a varied caseload effectively. Ability to analyse information, make sound decisions and resolve complex issues. Confidence building positive relationships with residents, colleagues and external partners. Commitment to delivering high-quality services and improving outcomes for residents. Why Apply? Work for a respected London local authority. Flexible hybrid working arrangement. Opportunity to make a genuine impact within local communities. Supportive team environment. Immediate start available. Strong likelihood of contract extension. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Change Needs You Become a Met Police Officer with a starting salary of over £42k The Met is working hard to drive more trust, reduce crime, and maintain high standards for London and its communities. The Met is made up of officers and staff from all backgrounds but we are committed to becoming more representative of the communities we serve. To do this the Met recognises the need to change. Whilst that change takes time, we want people like you to join and help to make a big difference. We’re looking for people who share our values of integrity, courage, accountability, respect and empathy to join the dedicated, honest, committed, hard-working officers and staff already in our team. Those who are committed to working hard to bring offenders to justice, protect vulnerable people and deliver the change needed for London and its communities. Change Needs You. Become a police officer, unlock your potential, support London’s communities and make London a safer city for all. Change Your Potential: Policing is a challenging but rewarding career like no other. With your will and determination, we will help you reach your full potential as a Met police officer and be the best you can be for yourself, your community and London. As a police constable in London’s Met, you’ll join over 30,000 colleagues working across 32 boroughs, all dedicated to serving over nine million residents in one of the most dynamic and diverse cities in the world. You’ll learn new things every day whether you’re out on patrol in the local community, giving evidence in court, investigating burglaries or supporting victims of crime. Every day brings a fresh challenge, the chance to learn something new and help others. A range of benefits: A career as a police officer offers many rewards and benefits, including: A competitive starting salary of c. £42,210 rising up to c. £59,994 as a PC, inclusive of allowances. Discounted rail travel up to 70 miles after initial training and free London travel Gain a fully-funded degree while earning and developing skills for life under our apprenticeship route Generous police pension scheme Generous annual leave and a range of other leave options, including career breaks, special leave, parental and adoption leave A comprehensive Health and Wellbeing service to help you stay healthy and well Access to a large number of subsidised leisure and sporting activities Becoming part of the Met family, and the policing family nationally - a unique and supportive network where you’ll meet friends for life while all working together to make London and the UK safer for everyone. Whether working collaboratively or on your own beat, your team and the wider Met are there to support you Flexible working options. Policing is a 24/7 service, and you will therefore be expected to work shift patterns including weekends and nights. However, we do aim to offer flexible working opportunities where operationally viable and depending on the role. A wide range of staff support associations which support the different interests of the staff and officers they represent, including but not limited to; the Association of Muslim Policing, the Metropolitan Police LGBT Network, the Metropolitan Police Black Police Association and the Network of Women How to join us: There are two routes of entry; our Police Constable Degree Apprenticeship (PCDA) or our Police Constable Entry Programme (PCEP). Police Constable Degree Apprenticeship (PCDA) A three-year programme where you can learn as you earn policing London's streets, gaining a (BSc) Hons degree in professional policing practice on completion. The Met covers all qualification fees so there's no cost to you, it's all fully funded. You’ll start by working with one of our partner universities learning the basics of the job, before joining a team of experienced officers teaching you invaluable skills that you’ll put into practice and build upon before returning to uni for an end of programme assessment. Police Constable Entry Programme (PCEP) A two-year programme which provides new recruits with a blend of classroom based and operational learning. Your initial training will take place at a Met training centre before you join one of our policing teams to gain practical, on-the-job experience. You will be regularly assessed on your knowledge, skills and behaviours but, unlike our other entry route, you will not be required to complete an academic qualification as part of your training or attend university. Change Your Future There are countless career opportunities available at the Met due to its size and diverse population that you wouldn’t find in any other UK city. Upon successful completion of your training period, you’ll be able to decide on how you want to shape your future career path. Whether that be undertaking a new role, joining a specialist team, training to become a detective, or promotion through the ranks; there will always be a role for you at the Met. You could choose to work in diplomatic protection, work with horses in our Mounted Branch, or even work in cyber-crime. These are just some of the many paths you could choose to follow as your career progresses. Change Needs You Apply Now

Senior Extra Care Officer Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Tenancy Management Officer South London - covering Southwark and Lewisham £33,600 - £37,000, depending on experience Successful candidate will undergo a basic DBS check Would you like to join Hyde as a Tenancy Management Officer? At Hyde, we believe everyone deserves a safe, secure and well-managed home. Our Tenancy Management Officers play a vital frontline role in making this happen—supporting customers, tackling anti-social behaviour, and protecting the sustainability of our communities. What you’ll be doing Leading and resolving ASB and tenancy enforcement cases from start to finish Conducting investigations, risk assessments and developing clear case plans Managing breaches including illegal occupation, abandonment and subletting Supporting sensitive cases involving safeguarding, domestic abuse and vulnerability Preparing high-quality legal documentation and attending court where necessary Working closely with police, local authorities, safeguarding teams and community partners Maintaining accurate records and ensuring compliance with legislation and policy Identifying trends and contributing to service improvement and prevention strategies What we’re looking for We are seeking someone with strong experience in Anti Social Behaviour (ASB) or tenancy management, ideally within social housing or a similar regulated environment. You will also bring: Strong investigative and case management skills Confidence handling complex, sensitive and sometimes confrontational situations Excellent communication skills with the ability to build trust and de-escalate issues Experience working collaboratively across agencies and internal teams A methodical and evidence-led approach to decision making A commitment to delivering fair, proportionate and legally sound outcomes Why join Hyde? At Hyde, you’ll be part of an organisation that is ambitious, professional, and deeply committed to making a difference. We take pride in delivering high-quality housing services and building stronger communities. We own and manage 125,000 homes and are driven by a strong social purpose—creating safe, affordable homes and thriving communities. This is a unique opportunity to make a meaningful difference in later living communities. You’ll play a vital role in ensuring customers feel safe, supported, and connected—while helping to shape thriving, inclusive neighbourhoods. Benefits Excellent pension Generous holiday allowance Life assurance Flexible benefits platform Career development & learning support Volunteering days Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we’re happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified

Senior Extra Care Officer (Housing) Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

This job is with Travers Smith, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Travers Smith is a leading full-service law firm, with a wealth of experience in its areas of specialisation. The firm has a market-leading reputation for its international expertise in Asset Management, M&A and Dispute Resolution & Investigations. Clients include asset managers across the alternative asset classes (private equity, venture, credit, infrastructure and real estate), publicly listed and private companies, financial institutions, and other business enterprises involved in large and complex UK and cross-border matters, transactions and disputes. Our purpose is to provide the highest quality of service to our clients whilst enabling our people to achieve professional fulfilment in a supportive, inclusive and enjoyable working environment. Department The Role Reporting to the Head of Opportunities, the role plays a central role in helping to develop and execute the firm's business development strategies and plans across one of the firm's legal divisions which contains the Employment and Disputes Resolution Practice Groups, the cross-practice Investigations Group and nominated initiatives. With an ability to collaborate across several distinct practice areas, the BD Manager will have the confidence to constructively lead and challenge on topics such as BD strategy and execution, and client relationship support. The role has high visibility and daily interaction with partners and other key people across the firm, as well as taking the lead on relationship management with our external referral network comprising barristers' chambers and domestic and international law firms. The role is both strategic and operational, focused on executing each group's business plan and always delivering an overall first-class service. The Practice Groups The Employment Practice Group consists of 5 partners and over 26 associates, trainees and paralegals. The Dispute Resolution Practice Group consists of 10 partners and over 32 associates, trainees and paralegals. The cross-practice Investigations Group is led by partners and associates in Employment and Dispute Resolution and includes partners from other practices across the firm. The role will work closely with the Heads of Department, partners, the Knowledge & Information team (centrally and within the respective Practice Group) and Legal Operations team to deliver on the business plan across all elements of our service offering. Key Responsibilities Business and Client Planning • Develop close working relationships with the partners and wider lawyer team, providing support to implement and refine business plans, demonstrating a deep and thorough understanding of the respective practice areas., • Create targeted business development and marketing activity plans that flow from the business plans, to help achieve the financial, client and market positioning and penetration objectives set in the respective group's business plan. Monitor, analyse and report on activity against objectives including ROI as appropriate., • Work with the Head of Opportunities to identify market, sector and client trends within each Practice Area and across the Contentious division, to target new prospects., • Work with the Head of Business Development and Head of Client Relationships to identify and maximise growth opportunities from existing clients., • Work closely with the firm's Head of Client Relationships to ensure that client action plans are created, monitored, supported and actioned for the most significant clients. A key component will be identifying common elements with action plans for other clients across the firm as well as coordinating the intersection with firm wide client initiatives., • Work with the wider Business Development team to ensure that activities are aligned across practice groups and cross-firm initiatives to ensure a 'one firm' approach to clients and to business development activities., • Develop a deep and broad understanding of the key client relationships and practices which includes specific partners and areas of specialism, and competitor and market trends to make recommendations to impact revenue and client growth, cross-selling with other practices and client service improvements. Business Development and Marketing Activities • Create an annual BD and marketing plan for each Practice Group and nominated 'horizontal' initiatives and ensure that each is executed well. Plans to include all elements of the marketing mix, including marketing brochures and materials, pitch documents, thought leadership articles, social media pages and content, website content, lawyer biographies, events and corporate hospitality., • Provide market and practice insights to support the Communications team in developing a media and PR plan. Together determine how best to utilise PR and media plans as a complementary business development tool and to position the practice groups to further the objectives of the business and marketing plans., • Work with the Events team to assess the value and relevance of various sponsorship, events and other corporate hospitality opportunities to ensure best value for the firm and our clients., • Work with the Knowledge Lawyers and Communications team to plan and deliver targeted thought leadership to clients to raise the profile of the practices' priority areas through targeted materials on the website, through email marketing, on LinkedIn and other appropriate channels., • Lead on pitches for the respective Practice Groups and cross-practice initiatives, which fall under the Contentious division, including Requests for Proposal, credentials documents and client presentations., • For firmwide or other cross-practice opportunities, assist the Pitch team in supporting, pitching and winning new business by providing practice, partner, client and market- specific insights to target and tailor each opportunity., • Take responsibility for managing the practices' directory and awards submissions in line with the firm's directory process, creating high quality content that delivers results., • Be the Client Relations Management champion for the practice groups and 'horizontal' initiatives working closely with the Head of Opportunities, Brand and Marketing team, the department PAs and lawyers in the practices to ensure that all contact and BD activities are regularly updated, and use the data to drive BD initiatives., • Manage and track the business development budgets for the groups and initiatives for which you are responsible., • Actively support the delivery of firm wide client initiatives and marketing programs including client listening, post pitch reviews and the TS Change programmes. People Management • Responsibility for managing and developing a BD Executive within the Contentious division, who will work across the Employment and Dispute Resolution practices, providing support for all aspects of BD and marketing. Other Responsibilities • Assist in developing the BD team's expertise through active engagement in team meetings and team initiatives, including coaching and mentoring, and proactively sharing best practices from previous firms, other industries, training and original research., • Work with the Chief Marketing Officer and legal Heads of Department to plan and manage annual business development budgets. Personal Specification - Experience, Knowledge & Skills • 5+ years' experience, with at least one to two years at Senior Executive level, working in a Business Development role in a professional services environment, preferably within a law firm., • Commercially astute with a strong track record in growing existing and new business., • High level proficiency in systems skills - Word, Excel, PowerPoint and InterAction., • Ability to understand macro-economic issues and use them to define appropriate business development plans and activity., • Excellent communication and presentation skills - able to speak with confidence and influence change both internally with senior leadership and externally., • Experience of managing, mentoring, and motivating team members., • Comfortable providing recommendations and advising with confidence to senior level stakeholders, even when there is ambiguity involved., • An ability to quickly gain confidence and challenge and change behaviours where required., • Able to inspire a team through a personal and energetic approach - active involvement in getting work done yourself as well as delegating to other team members., • Strong team player with a positive attitude - a natural coach and mentor., • Strategic and analytical thinker, able to set and measure the success of programmes across business development., • Proactive in generating high quality strategic ideas to help the firm grow., • Ability to build strong relationships with internal and external clients., • Excellent work management skills - capable of managing and coordinating a broad and demanding, fast-paced workload in an organised, controlled and efficient manner with the ability and confidence to prioritise as required. We are excited to have moved to a brand-new building in the City - Stonecutter Court. Diversity & Inclusion statement: We value and celebrate the unique backgrounds, perspectives, and experiences of every individual including differences in gender, ethnicity, disability, faith, and more. We are committed to building an inclusive workplace that reflects the diversity of our clients and communities, where everyone feels empowered, respected, and heard. We actively partner with organisations and networks that champion equality and fairness, ensuring our policies and practices uphold these values.

Disclosure Officer • Annual Salary: £22.42 PAYE / £29.11 Umbrella per hour, • Location: Sutton, SM1, • Job Type: Full-time, Hybrid (1-year contract) As a Disclosure Officer, you will play a crucial role in managing and reviewing vast volumes of evidential material, ensuring compliance with legal standards and supporting fair criminal proceedings. Day-to-day of the role: • Review, assess, and manage all evidential and unused material in accordance with the Criminal Procedure and Investigations Act (CPIA) requirements., • Prepare accurate and comprehensive disclosure schedules., • Identify material that may undermine the prosecution case or assist the defence., • Ensure correct handling, retention, and management of third-party material., • Accurately describe material and assess sensitivity levels., • Liaise closely with the Senior Investigating Officer (SIO), Crown Prosecution Service (CPS), counsel, and legal representatives., • Present evidence and/or support disclosure processes during court proceedings where required., • Maintain strict confidentiality and data integrity standards at all times., • Uphold the highest standards of quality assurance, ensuring accuracy and attention to detail. Required Skills & Qualif...

1. Job Purpose: To provide technical professional services with the overall aim of protecting and improving the health and wellbeing of every resident, worker, and visitor within the Borough. Providing assistance, advice and using available statutory powers to carry out all manners of enforcement to keep people safe and to maintain professional and legal standards. Achieving your full potential in delivering high quality services ensuring that the Council discharges their statutory obligations. To ensure that the impact from noise and nuisance on residents and others within the Royal Borough is controlled using appropriate enforcement powers, negotiation and practical knowledge both during office hours and as part of an out of hours service operation., 2. Key accountabilities: Environmental Health Officer Respond to, investigate and resolve, within published service standards, wherever possible, service requests relating primarily to noise and nuisance, but also complaints relating to other areas within the Environmental Services remit. Work between the hours of 8am and 8 pm as part of the Noise and Nuisance Services. To assist in the preparation of the service and enforcement of legal notices under the Environmental Protection Act 1990, Control of Pollution Act 1974 and any other legislation that is appropriate to secure the main purpose of the post. To follow up and re-visit where informal and formal action has been taken, checking works in progress, ensuring that the necessary works, etc. have been properly executed in accordance with good practice. To identify those cases where notices have not been complied with and take appropriate enforcement action. To contribute to a front line witnessing service, carrying out visits and gather evidence of reported breaches which may from time to time, be out of hours. To be involved, as appropriate in the event of emergency situations occurring within Barnet. To work closely with other teams (e.g. Licensing, Community Safety Team , Barnet Homes etc.) to promote collaborative working, data sharing, and co-ordinated intervention to ensure the best service for residents. Assist the instigation of all necessary legal action in line with Council policy, including the preparation and presentation of evidence at Court and Tribunals. Respond to correspondence and maintain up to date records on the Boroughs computer systems, officer notebooks, records of visits made and action taken to ensure a complete record of cases is maintained in the event of later enquiries, complaints or subsequent legal action. To give advice to the general public and commercial undertakings on Environmental Health matters relating to premises in the borough. Contribute to projects and initiatives in relation to the work of the Noise and Nuisance Team and, where appropriate, the Council or Team as a whole. To keep abreast of appropriate legal and technical developments. Meet performance targets for proactive and reactive work. Undertake projects and initiatives to improve the delivery of the service. These projects may reflect the impact of the wider environmental agenda on the operation of the premises visited. To prepare detailed reports relating to case work and wider noise and nuisance issues and attend internal and external meetings. Assist in maintaining Quality Assurance procedures and other documentation. Participate in the training of businesses, health promotion initiatives, and the staff training programme as required. Ensure effective liaison is maintained with other relevant colleagues about matters relating to work within their areas. Become familiar with operational policies, procedures and techniques relevant to the job. Undertake engagement and enforcement activities at events as required. Duties include monitoring and taking action under all relevant legislation where appropriate. Cover the work of colleagues in time of leave, sickness or other absenteeism. Carry out such other duties relevant to the post when required. As the Council moves towards further flexible ways of working be prepared to embrace different methods of working for example flexibility about working hours. To ensure all elements of investigations conducted by officers are compliant with the Criminal Procedures and Investigations Act 1996 and the codes of practice as well as the Police and Criminal Evidence Act 1984 and the codes of practice. Adhere to the Assurance Investigators Code of Ethics. Page 2 of 7 To wear appropriate Council Uniform whilst performing duties and ensuring the team are also suitably attired to be recognised as employees of Barnet. Working out of hours as and when required as part of a shift rotation and/ or agreed overtime. Carry out other duties as required by your line manager in accordance with the grading of the post. JBRP1_UKTJ

Activities Coordinator Do you have what it takes to bring joy, creativity and engagement to the lives of our residents, ensuring they feel valued and supported every single day? £13.15 per hour 13 hours per week (mainly weekends) Location: Connaught Court, St Oswalds Road, Fulford, York, YO10 4FA As an Activities Assistant, you'll play a central role in the lives of our residents, leading a variety of activities that foster social connections, promote wellbeing and empower them to live confidently and joyfully. Your creativity and compassion will help create a space where residents are engaged, valued and supported. If you're passionate about making a real difference through meaningful activities, this role is for you. At RMBI Care Co. , our values are Kind, Supportive and Trusted . They guide how we care, lead and work together. If these resonate with you, you will belong here. Whether you are an experienced Community Engagement Officer, Wellbeing Coordinator or Recreation Assistant, we provide the training and support to help you excel in your role. What You'll Gain A welcoming, values-driven team where your contribution is appreciated Free meals, parking and DBS check 28 days paid holiday (rising to 33 with long service) Paid induction and ongoing training from day one Discounts on shopping, gifts and family days out Health cash plan for dental and eye care and a pension scheme Care Friends Referral Scheme - earn rewards by referring talented colleagues to join our team Opportunities to grow your career with a dedicated learning and development team What You'll Bring A genuine care and warmth that makes residents feel valued and respected. Creativity and fresh ideas that inspire fun and meaningful activities for everyone. Strong communication skills that help build positive connections with residents, families and staff. Excellent organisational skills that ensure activities run smoothly and everyone is included. A listening ear and the ability to tailor activities based on residents' individual interests. A thoughtful approach to ensuring all activities are safe, enjoyable and fulfilling for residents. About the Role As an Activities Assistant, you'll help plan, design and lead a variety of social, cultural and recreational activities. Your role will be key in providing residents with opportunities to connect, express themselves and engage in meaningful activities. You'll work closely with the team to ensure the activities support the residents' physical, emotional and social needs. From group sessions to individual pursuits, you'll create a diverse and fulfilling schedule that reflects each resident's preferences. Why This Role Matters By creating meaningful activities, this role helps turn the care home into a place of connection, laughter, and joy, where every day holds the potential to make lasting memories. Apply Today If you're ready to contribute your skills and compassion to a caring team, apply online today or contact Lisa Neary, Business Relationship Manager, on or email . We are proud to be a Disability Confident - Committed employer and we actively encourage applications from people of all backgrounds and experiences. Connaught Court- "Rated Outstanding by CQC" , with 95% of RMBI Care Co. services either Outstanding or Good. INDCON TPBN1_UKTJ

Payroll Officer; Belfast; 6 month; Inside IR35 An exciting opportunity is open for a payroll officer to work with a defence sector client based in Belfast. The Payroll Officer plays a key role in the accurate and timely delivery of the Group's payroll services, ensuring employees are paid correctly and in accordance with statutory requirements and Company policies. The role is responsible for the end-to-end administration of allocated payrolls, maintaining payroll records, supporting pension administration, and ensuring compliance with all relevant payroll legislation. The post holder will utilise IRIS Payroll Professional, Staffology (HR and Time & Attendance), and associated payroll systems to process payroll efficiently. Experience of SAP would be advantageous, particularly when working alongside Finance and wider business functions. Key Responsibilities & Accountabilities Payroll Administration Take ownership of the end-to-end preparation, processing and administration of allocated weekly, fortnightly and monthly payrolls. Ensure payrolls are processed accurately and within agreed payroll deadlines. Maintain employee payroll records, ensuring all changes are accurately recorded and authorised. Process starters, leavers, contractual changes, salary amendments and other payroll variations. Calculate and process statutory and occupational payments including SSP, SMP, SPP, SAP and other family-related leave payments. Accurately calculate holiday pay, overtime, bonuses, allowances and payroll adjustments. Calculate final payments for leavers, including holiday entitlement and deductions, and issue P45s. Payroll Systems Process payroll using IRIS Payroll Professional and maintain accurate employee records within Staffology. Ensure effective integration between Staffology, payroll and time and attendance systems. Support system maintenance, testing and continuous improvement initiatives. Experience of SAP or other ERP systems is desirable, particularly for payroll reconciliations and Finance integration. Compliance & Statutory Requirements Ensure payroll processing complies with HMRC legislation, employment law, pensions legislation and Company policies. Import and apply HMRC tax code notifications, student loan deductions and other statutory updates via HMRC services. Complete Real Time Information (RTI) submissions and other statutory returns accurately and on time. Administer statutory deductions including Attachment of Earnings Orders (AEOs), Direct Earnings Attachments (DEAs), Child Maintenance Service (CMS) deductions and other court orders. Ensure all payroll documentation is maintained in accordance with GDPR and Company data retention policies. Pension Administration Administer workplace pension schemes, including Auto Enrolment, enrolment assessments, opt-ins, opt-outs and re-enrolment processes. Liaise with pension providers to ensure contributions are submitted accurately and within required deadlines. Maintain current knowledge of pension legislation and Auto Enrolment requirements. Financial Controls & Reporting Prepare payroll reports for Finance and management as required. Calculate payroll advances and liaise with Finance regarding payments. Reconcile payroll reports and identify discrepancies for investigation and resolution. Support payroll reconciliations and month-end activities where required . Customer Service & Stakeholder Support Respond professionally and confidentially to payroll queries from employees, managers and external organisations. Build positive working relationships with HR, Finance and operational departments to ensure accurate payroll processing. Provide payroll advice and guidance to managers and employees on payroll-related matters. Team Support & Continuous Improvement Provide cover and support for other Payroll team members during periods of absence or increased workload. Assist with internal and external audits by providing payroll documentation and supporting evidence. Identify opportunities to improve payroll processes, controls and efficiencies. Maintain up-to-date knowledge of payroll legislation and best practice. Carry out any other reasonable duties commensurate with the role as requested by management. Qualifications, Skills & Experience Essential Minimum of 2 years' experience processing payrolls across varying pay frequencies (weekly, fortnightly and/or monthly). Experience processing end-to-end payroll in a high-volume environment. Experience using IRIS Payroll Professional or a comparable payroll system. Experience using Staffology (or a similar HR and Time & Attendance system). Strong working knowledge of UK payroll legislation, HMRC requirements and statutory payments. Experience administering workplace pensions and Auto Enrolment. High level of accuracy with excellent attention to detail. Strong Microsoft Excel skills, including formulas, lookups and data manipulation. Excellent organisational and time management skills, with the ability to meet strict deadlines. Strong communication and customer service skills. Ability to handle confidential information with discretion and integrity. Desirable CIPP qualification (or working towards). Experience using SAP or another ERP system. Experience of payroll reporting and reconciliations. Knowledge of collective agreements or payrolls within a unionised environment. Experience working within a manufacturing, engineering or industrial environment. Continuous improvement mindset with experience of identifying efficiencies within payroll processes. Morson is acting as an employment business in relation to this vacancy TPBN1_UKTJ

About Avon Court Care Home Avon Court Care Home is a 56 bed care home located in Chippenham, Wiltshire. Providing nursing and residential care, the home offers a warm and welcoming environment where colleagues work together to deliver high quality, person centred care and make a real difference to the lives of Residents every day. Maintenance Operative Contract • £14.05 to £14.40 per hour, • Contracted to 37.5 hours per week, • Paid DBS, pension, uniform provided, • 5.6 weeks annual leave (based on a full time contract)Role Overview As a Maintenance Officer, you will play a key role in ensuring the home remains safe, well maintained and fully operational at all times. This is a hands on role with responsibility, where your practical skills and proactive approach will directly support the safety, comfort and overall environment. You will carry out a wide range of maintenance tasks across the building and grounds, including repairs, inspections, installations and general upkeep. You will ensure equipment and systems are working safely and efficiently, identifying issues early and taking appropriate action. Working closely with the Home Manager and wider team, you will support maintenance planning, compliance checks and contractor coordination where required. You will help maintain a well organised, safe and fully functional environment, ensuring all work is carried out in line with health and safety standards. What We Are Looking For • Previous experience in maintenance, facilities or a similar role, • Good knowledge of general repairs, electrical and building maintenance, • Ability to work independently and manage workload effectively, • Understanding of health and safety procedures, • A proactive and practical approach, • Reliable, organised and able to problem solveWhat We Offer, • Paid Enhanced DBS, • Uniform provided, • Group life assurance cover, • Wagestream - financial wellbeing support and flexible access to earned pay, • A nutritious meal during shifts of eight hours or more, • GP Online for you and your dependants under 16, • Access to more than 1,600 high-street and online discounts, • Free, confidential Employee Assistance Programme, available 24/7, 365 days a year, • Award-winning learning and development, with support to achieve recognised qualifications, • Clear opportunities for career development and progression, • Recognition initiatives and Long Service Awards, • 'Refer a Friend' scheme offering up to £1,000 per successful referral, depending on the roleAbout Care Concern Group Avon Court is part of Care Concern Group, a family-owned, market-leading care provider with a strong and growing presence across the UK. We are committed to delivering high-quality care and creating supportive, rewarding workplaces where our colleagues can grow, develop and thrive. Our five values Trust | Respect | Passion | Kindness | Inclusivity shape how we care, how we work and how we support one another. If you want a role where your experience is valued, your character matters and your work has genuine purpose, we would love to hear from you. JBRP1_UKTJ

Donkey Welfare Adviser We now have an excellent secondment opportunity for a dynamic and resourceful individual with a proven track record of community-based animal welfare work, excellent decision-making and time-management skills and a strong customer service ethic to join the team as Donkey Welfare Adviser for South Wales. Position: Donkey Welfare Adviser Location: Home based (it is preferable that candidates live centrally within region to gain easy access to travel and communication networks. However, locations close to the defined area may be considered if operationally viable) Hours: Full-time, working an average of 37.5 hours per week on an annualised hours basis. Salary: £40,389 per annum Contract: Fixed term maternity cover contract starting on 14 December 2026 until 3 March 2028 Closing Date: Sunday 27 September 2026. Please note this role may close earlier than advertised so apply as soon as possible. Interview Date: Sidmouth, on Tuesday 27th Wednesday 28th October 2026 About the Role Donkey Welfare Advisers are professionals in the field of donkey and mule welfare. They play a key front-line role in the work of the Sanctuary: responding to donkeys in need, supporting donkeys in the community, growing and managing a high-quality rehoming scheme, and acting as an ambassador for the charity at all times. Your principal duties and responsibilities will include: Promoting good welfare for donkeys and mules by working proactively to support, guide and educate key audiences and by sharing best practice. Communicating effectively with groups from all social, racial, and cultural backgrounds, often in highly emotive and sometimes confrontational circumstances. Delivering high quality, impactful training to a range of stakeholders in a style suitable to the audience and the resources available. Responding to future care enquiries, working creatively to identify suitable alternatives to sanctuary care where appropriate, and gathering and co-ordinating relevant information to inform donkey placement decisions and help owners make informed choices for their donkeys, including end of life decisions. Supporting a good quality rehoming scheme by ensuring donkeys are placed in the most suitable environments for their needs. Working proactively to prevent/alleviate suffering, referring to and/or collaborating with enforcement agencies when necessary. Providing reliable evidence for welfare investigation cases, including witness statements and other relevant evidence in court compliant formats, and attending court to give evidence as required. About You You will be a positive influencer able to promote and model our values in all areas of your work, with a high level of equine knowledge with significant experience of working with equines. You will also have: A working knowledge of legal practicalities and experience of the application of relevant animal welfare legislation. An understanding of equine behaviour and demonstrable practical experience in the field. Able to influence change and respond appropriately in emotional challenging or confrontational situations. Excellent communicator able to deliver advice and training to stakeholder groups with varying experience. Strong interpersonal skills, comfortable with making new contacts and able to develop and maintain strong working relationships with internal and external stakeholders. Before applying, please ensure that if successful in being called to interview, you would be able to attend in person on the specified date, as we cannot guarantee that we will be able to accommodate requests for alternative arrangements. Benefits include: Competitive pension. Life assurance - 2 x annual salary 31 days holiday (including Bank holidays), rising to 34 will each full year of service pro rata Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Life assurance. Subsidised restaurant and shop. About the Organisation Join one of the UK's largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Welfare, Animal Welfare, Equine, Donkey, Animal Welfare Advisor, Donkey Welfare Advisor, Animal Welfare Officer, Donkey Welfare Officer. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP TPBN1_UKTJ

Anti-Social Behaviour Officer 37 hours per week 2-3 month contract Newton Abbot Based £20 plus holiday pay or £27 Umbrella Are you passionate about making a difference in communities? Do you have a talent for resolving conflict and enforcing positive change? We are currently recruiting for one of our key clients in Devon and are looking for a dedicated Anti-Social Behaviour & Enforcement Officer to join the team. In this role, youll play a critical part in ensuring safe, welcoming, and harmonious neighbourhoods where customers are proud to live. As an ASB & Enforcement Officer, you will play a vital role in delivering excellent housing services to customers, ensuring that they feel supported, valued and safe in their community. In this rewarding role, you will be the first point of contact for customers for nuisance and anti-social behaviour; managing a caseload, while promoting thriving communities. You will work collaboratively with colleagues and partner agencies to ensure that customers receive the best possible support and outcomes. Key Responsibilities: Manage anti-social behaviour (ASB) and hate crime cases, to sustain safe and peaceful communities. Be solution focused, confident and able to foster positive neighbour relationships. Build strong partnerships with police, local authorities, and community groups to drive effective resolutions. Compile evidence, prepare legal documentation, and confidently present court proceedings. Offer advice, guidance, and support to colleagues and customers, ensuring consistency and professionalism in all enforcement actions. This role is being offered on a temporary basis working 37 hours per week. The role will be based out of Newton Abbot. A hybrid working style is an option. Appointment to this role is subject to a satisfactory Enhanced DBS check. For this role you should have: Experience in social housing or related profession, preferably with a focus on anti-social behaviour. Experience of dealing with challenging behaviour and resolving conflict with partner agencies. Experience of court procedure and litigation. Demonstrable experience of improving customer satisfaction. Knowledge of how to enhance performance or working practices to deliver improved value for money. Knowledge of social housing policy, good practice, current trends and application. Knowledge of Landlord and Tenant Legislation and case law and best practice. Knowledge of anti-social behaviour, harassment, domestic abuse and hate incident legislation and case law best practice. Knowledge of legal casework best practice and of knowledge of quality management. Takes a flexible and adaptable approach to hours of work in order to meet customer and operational needs. Hold a full UK driving licence and have access to a suitable vehicle Start Date: ASAP For further details, please contact specialist Social Housing Recruiter, Mark Grove, on 0117 923 9100 or apply via this site TPBN1_UKTJ

You will work closely with the Arts and Heritage Officer to deliver community focused Arts learning programmes across different age groups. Learning Through The Arts 4 Penta Court Station Road Borehamwood WD6 1SL Phone: 07510 917517 J-18808-Ljbffr.

An opportunity has arisen for a Finance Business Support Officer to join the Central Placements team at Bromley Council, based at Churchill Court, Bromley. The role supports the administrative and financial aspects of the team’s work, with particular regard to the Council’s financial regulations

OCS UK & Ireland is recruiting for a Cluster Relief Officer to cover a multi-site group of court and tribunal buildings in Central London.You will oversee access control, monitor activity and respond to incidents, ensuring a safe, secure, and welcoming environment for visitors and staff.You will ope

South London Coroners Court is seeking a Coroners Officer on a contract basis.

OCS UK & Ireland is looking for an Area Relief Officer to maintain a safe, secure and welcoming environment across court and tribunal sites.

As an Operations & Performance Officer, you'll support the delivery of Road User Charging (RUC) operations across a range of schemes, including Congestion Charging, air quality initiatives and traffic enforcement. The post holder will be expected to contribute to the management of a range of service

As an Income Officer, you will manage a caseload of rent accounts, helping residents to sustain their tenancies while maximising rental income for the Council. You will complete home visits, attend court hearings and collaborate with internal teams and external agencies to resolve issues and achieve

Parking Appeals Officer Must have good working knowledge on Parking Appeals Key result areas/overview: Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role. The Dimensions of this role To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures To hold a Traffic and Parking Legislation knowledge and to consider appeals following 'representations' in line with legislation. Responsible for decision making on whether the appeal is to be accepted or rejected. Make suggestions for developing procedures to improve service delivery, customer focus and efficiency To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve To process payments received directly at the council To process refunds To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases The candidate we need must be an excellent communicator with previous Parking Appeals experience of 6 months or more, you will have an eye for detail along with experience of working with computerised systems. You will be required to work 36 hours per week, Monday to Friday, usually between the hours of 8am and 5pm or 9am and 6pm. This role of Parking Appeals officer will pay between £24-£26 an hour via umbrella If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on (phone number removed) and press 1 for parking Unity offer referral schemes for all successful referrals at officer level* *Previous Parking industry experience is essential for all parking vacancies

Private Sector Housing Officer London Hybrid working £50-£55 per hour, depending on experience Initial 3-month rolling contract Are you an experienced Private Sector Housing Officer looking for your next London contract? I'm supporting a London Local Authority that is looking to appoint an experienced officer to join its Private Sector Housing and Enforcement team, helping to improve housing conditions, protect tenants and take action against non-compliant landlords. The role will involve managing a varied housing enforcement caseload, responding to service requests, carrying out property inspections and independently progressing cases from inspection through to resolution. You will also undertake HMO inspections, investigate unlicensed properties and take appropriate informal and formal enforcement action. Key responsibilities: Carrying out inspections of privately rented accommodation and identifying housing hazards. Undertaking HHSRS assessments and determining appropriate enforcement action. Responding to complaints and service requests from tenants in the private rented sector. Managing a varied private sector housing enforcement caseload. Inspecting Houses in Multiple Occupation (HMOs). Investigating unlicensed properties and licensing breaches. Preparing and serving statutory notices. Taking appropriate informal and formal enforcement action where required. Progressing cases in accordance with the Housing Act 2004, HHSRS and other relevant housing legislation. Maintaining clear evidential records and independently progressing cases through to resolution. Communicating confidently with tenants, landlords, managing agents and partner organisations. Essential experience: Strong experience working within Private Sector Housing enforcement. Competent and experienced in carrying out HHSRS inspections. Experience of HMO inspections and enforcement. Good working knowledge of the Housing Act 2004. Experience preparing and serving statutory notices. Experience managing complex housing service requests and enforcement cases. Strong inspection, problem-solving and decision-making skills. The ability to independently manage a demanding caseload. Confidence dealing with landlords, tenants and other relevant parties.Experience with civil penalties, prosecution case preparation, court or tribunal work and licensing enforcement would be advantageous. The successful candidate will join a busy London regulatory service on an initial 3-month rolling contract, offering £50-£55 per hour depending on experience, with hybrid working based on service requirements. This is an excellent opportunity for an experienced Private Sector Housing Officer in London who is confident managing enforcement cases independently and looking for their next well-paid contract opportunity. To apply or find out more, please contact Shaye on the below details, there's multiple vacancies so if you know anyone interested feel free to send Shaye's details to them! Shaye (phone number removed) ✉️ (url removed)

Food Safety Team Leader - London £60-£65 per hour 3-Month Rolling Contract Hybrid Working I'm currently recruiting for an experienced Food Safety Team Leader to join a busy London local authority on an initial 3-month rolling contract. This is an excellent opportunity for an experienced food safety professional looking for their next interim Food Safety job, with responsibility for the day-to-day management of a well-established team alongside a small caseload of more complex enforcement matters. The role: Lead and manage a team of officers delivering food hygiene and food standards inspections Oversee workload allocation and ensure the inspection programme is delivered in line with the Food Law Code of Practice Carry out regular 1-2-1s, staff performance management and technical support Provide technical advice and guidance to officers across a range of food law matters Ensure policies and procedures are up to date and consistently followed Oversee delivery of the Food Hygiene Rating Scheme, including appeals, right to reply and FSA uploads Review complex cases and formal enforcement action, including prosecution cases Support business planning, performance management and wider service priorities Maintain a small caseload of more complex food safety matters where requiredThe Food Safety Team Leader will primarily be responsible for a team of around 11 officers, including administrative support, rather than carrying a large individual caseload. What we're looking for: You'll need significant, recent local authority food safety enforcement experience and strong practical knowledge of: Food Safety inspections Food Standards inspections Food Hygiene Rating Scheme Statutory Notices Hygiene Emergency Prohibition Prosecution case preparation and oversight Formal and informal enforcement options Evidential standards and case managementExperience in court, approved establishments and managing staff would also be advantageous. Candidates must hold the appropriate qualification required under the current Food Law Code of Practice. A Higher Certificate in Food Control is mandatory, alongside the required professional competency/registration. Contract details: £60-£65 per hour Initial 3-month rolling contract London Hybrid working 9am-5pm ASAP startIf you're searching for Food Safety jobs in London and have experience as a Food Safety Team Leader, Principal Environmental Health Officer, Senior Food Safety Officer or experienced Food Safety Enforcement Officer, get in touch to discuss the role in more detail. (url removed)

A fantastic opportunity has emerged for a Section 20 Consultation Officer to join the Home Ownership team at one of Adecco's most improved public sector housing clients in a temporary assignment, initially for three months. This is a full time role for 35 hours each week (Monday to Friday), working hybridly from our client's North London office. As a Section 20 Consultation Officer, you will play a key role in ensuring statutory compliance and effective delivery of major works consultation and billing processes. You will be responsible for preparing and issuing Section 20 consultation notices and major works invoices, ensuring all documentation is accurate and served in line with legislative requirements, company policies and strict statutory timescales. You will: Manage the end-to-end Section 20 consultation process, ensuring consistency, accuracy and compliance with relevant legislation and procedures Provide advice and guidance to colleagues and residents on major works consultation, billing and leaseholder obligations Liaise with leaseholders, resident groups and stakeholders to support understanding and maximise income recovery for major works Prepare documentation and present evidence for First Tier Tribunal or Court proceedings where required Maintain accurate manual and electronic records, ensuring data is up to date and compliant with company standards Monitor performance against targets and contribute to service improvements and process development Investigate enquiries, complaints and Member/MP correspondence, providing clear and timely responses You will take responsibility for managing your workload independently, making informed decisions on complex cases and ensuring all statutory and corporate deadlines are met. About You We are looking for a detail-oriented and customer-focused individual who can work effectively in a fast-paced and high-pressure environment. You will: Have experience working in a customer-facing role, providing advice and information to residents or stakeholders Demonstrate strong organisational and administrative skills, with excellent attention to detail Be able to manage competing priorities and deliver work to strict deadlines Have the ability to review and interpret information and apply policy in a practical and consistent way Be a confident communicator, able to explain complex information clearly and handle challenging conversations professionally Show initiative and take ownership of your caseload, working both independently and collaboratively Possess a strong working knowledge of leasehold legislation, service charges and major works consultation processes (desirable but not essential). You must have: Good standard of literacy and numeracy with strong attention to detail Experience of office administration systems, case management and record keeping Ability to work effectively in a busy, customer-focused environment with changing priorities Experience of responding to enquiries from the public and providing clear, accurate advice Additional Information The role reports to the Home Ownership Manager and has no direct line management responsibility The role may require attendance at evening meetings, tribunal hearings or other company locations You will be expected to support continuous improvement and contribute to service development within the team Only applicants who feel they meet the above criteria and who can interview in early/mid September 2026 need apply

Parking Appeals Officer Must have good working knowledge on parking appeals Key result areas/overview Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role. The Dimensions of this role • To work within a team of officers providing the customer interface in parking services including correspondence ,appeals, permits, telephone calls , income, Invoicing , refunds ,complaints , courts bailiffs and data entry To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures Make suggestions for developing procedures to improve service delivery , customer focus and efficiency To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve To liaise with SMPP on financial issues and use the council's ledger To process payments received directly at the council To process refunds To provide the highest level of customer care as the first point on contact for teams dealing with all aspects for parking including complex and contentious cases You will be required to work 36+ hours per week, Monday to Friday, including between the hours of 8am and 5pm (hybrid) This role of Parking Appeals officer will pay between £26 via umbrella Hybrid working available. If this role is of interest to you or anyone you may know that works within the parking industry please contact the parking team at unity recruitment on (phone number removed) and press 1 for parking Unity offer referral schemes for all successful referrals at officer level Previous Parking industry experience is essential for all parking vacancies

Senior Extra Care Officer (Housing) Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Marks Consulting Partners are currently looking for an Income Officer to work with one of our Housing Association clients. What the Job Will Be Doing • Managing a patch of approximately 850 General Needs, Leasehold and Shared Ownership accounts., • Proactively managing rent arrears in line with the organisation's income recovery procedures and court protocols., • Taking ownership of arrears cases, progressing them through each stage of the recovery process, including legal action where appropriate., • Supporting residents to sustain their tenancies through early intervention and effective income recovery., • Assisting residents with Discretionary Housing Payment (DHP) applications and referring them to specialist advice services where appropriate., • Referring vulnerable residents to the internal Outreach Team to ensure they receive the right support., • Completing income and expenditure assessments and agreeing realistic repayment arrangements., • Building positive relationships with residents while delivering a firm but fair approach to income collection., • Working closely with Housing Management, Finance and external partner agencies to achieve positive outcomes., • Maintaining accurate case records and updating housing management systems., • Delivering excellent customer service while meeting income collection targets and performance standards. What You Will Need • Previous experience working as an Income Officer within a Housing Association or Local Authority., • Experience managing arrears across General Needs, Leasehold and Shared Ownership portfolios., • Strong knowledge of rent arrears recovery, tenancy sustainment and legal recovery processes., • Experience completing income and expenditure assessments and negotiating affordable repayment plans., • Knowledge of welfare benefits, including Universal Credit and Discretionary Housing Payments (DHPs)., • Excellent communication, negotiation and customer service skills., • Ability to work independently and manage a busy caseload with minimal supervision., • Strong problem-solving skills and a collaborative approach to working with colleagues and partner agencies., • Experience using housing management systems, with knowledge of Rubix being advantageous

A reputable London housing provider is seeking an experienced Temporary Accommodation Officer to join its Housing Solutions team on a long-term temporary basis. This is an excellent opportunity for an experienced housing professional to manage a portfolio of temporary accommodation properties and homeless households, covering tenancy management, rent arrears, voids, repairs, property inspections, landlord liaison and resident support. Rate: £24.00–£24.43 PAYE / approx. £30.00 Umbrella Contract: Temporary / Interim Duration: Long-term opportunity Department: Housing Solutions / Economy Directorate Working Pattern: Hybrid / x3 days Site-based The successful candidate will work closely with internal Housing Solutions teams, external landlords, accommodation providers and partner agencies to ensure temporary accommodation is effectively managed and statutory homelessness duties are delivered. Key Responsibilities Manage a portfolio of Temporary Accommodation (TA) properties and households, including voids, lettings, tenancy management, repairs and rent arrears. Arrange the admission of homeless households into temporary accommodation and ensure residents understand their rights and responsibilities. Monitor occupancy, minimise void periods and support the effective collection of rent and reduction of arrears. Undertake regular property and resident visits, ensuring accommodation meets required health, safety and fitness standards. Liaise with landlords, accommodation providers, contractors and external partners regarding property management, repairs and compliance. Manage PLAs, HALs and other accommodation suppliers, including invoice processing and contractual compliance. Investigate and respond to complaints, neighbour disputes, tenancy issues and member enquiries, taking appropriate remedial action. Manage tenancy/licence breaches, including Notices to Quit, termination recommendations, legal proceedings and court attendance where required. Support residents with housing options, welfare benefits, employment and training opportunities, making referrals to appropriate external agencies. Coordinate the discharge of households from temporary accommodation, including the management, storage or disposal of abandoned belongings. Maintain accurate housing, financial and case management records and produce performance information, KPIs and financial returns. Use Excel and Power BI to monitor data, expenditure, performance and temporary accommodation spend. Maintain inventories and ensure appropriate provision of furnishings, appliances, bedding and other essential equipment. Monitor Council Tax and other property-related enquiries and work with relevant services to maximise occupancy. Ensure compliance with relevant housing and homelessness legislation, statutory guidance, health & safety requirements and council policies. Build effective working relationships with Housing Solutions teams, landlords, residents, elected members and external agencies.We are looking for candidates with strong experience in Temporary Accommodation, Homelessness, Housing Management or Property Management. You will have experience working with vulnerable households and be confident managing a varied caseload involving tenancy issues, rent arrears, property management, repairs and resident complaints. The ideal candidate will have: Proven experience within Temporary Accommodation, Homelessness or Housing Management. Good knowledge of relevant housing and homelessness legislation and statutory guidance. Experience managing tenancies/licences, rent arrears, voids and property-related issues. Experience working with vulnerable or homeless households. Strong customer service and resident-facing skills. Experience managing complaints, disputes and complex customer issues. Knowledge of property inspections, health & safety and accommodation standards. Excellent organisational, case management and record-keeping skills. Strong written and verbal communication skills. Experience working to KPIs and performance targets. Advanced Microsoft Excel skills; Power BI experience is highly desirable. Ability to work independently across multiple sites and manage a busy workload. A professional, proactive and solutions-focused approach.Why Apply? This is a strong opportunity for an experienced Temporary Accommodation Officer, Housing Officer, Homelessness Officer or Housing Management professional to secure a long-term interim role within an established London housing organisation. You will gain exposure to a broad range of Temporary Accommodation, homelessness, tenancy management, property management, landlord liaison, financial management and resident support responsibilities. APPLY NOW for the Temporary Accommodation Officer role

Good Afternoon, I am currently representing Brent Council who are offering an initial temporary contract for a period of 6+ months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Trading Standards Enforcement Officer this role will be based at: Hybrid 3 days office based; HA9 0FJ The right candidate will: To achieve compliance with all statutory and non statutory requirements that come within the functional responsibility of the post by providing advice and enforcement of consumer protection legislation in the subject areas of fair trading, safety, scams, rogue trading, underage sales and weights & measures (with suitable qualification). • Scrutinise service request/complaints, notifications, referrals, consultations, license/registration applications and intelligence databases to make appropriate and informed decisions as to when to exercise any statutory powers and when performing use of powers., • Make comment and/or draft Council policies, consultations, reports, procedures, risk assessments, inspection plans, service plans or similar, advise on their adequacy within your field of professional expertise and implement as required., • Deliver a range of functions including test purchasing, business inspections, surveys, market surveillance, investigations, sampling, interviews, processing service requests and leading primary authority relationships in accordance with internal procedures, legislative requirements and/or other codes of practice or policies., • Complete investigations making recommendations of formal sanctions, gathering evidence when necessary for legal proceedings in the Magistrate and Crown Courts; appearing and giving evidence in Court, applying for surveillance and communications data applications, entry warrants or presenting evidence in any other statutory hearing. We require the following: • Undertaking investigations into non-compliance, using a range of enforcement powers and preparing well documented infringement reports., • Possess an in-depth and current knowledge of the confidential nature of Trading Standards work and when and under what circumstances, data can be disclosed., • Tackling non-compliances swiftly, fairly and proportionately, if necessary using formal or regulatory controls. To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon

Housing Engagement Officer, Location: Hertfordshire Salary: £29000 - £33,200 dependent on experience Contract: Permanent, Full Time Braxfield Recruitment is delighted to be working exclusively with a leading housing provider to recruit a Housing Engagement Officer, acting as the key point of contact between the organisation, its service providers and its residents. This is a great opportunity for a housing professional with strong tenancy and relationship-building skills to make a genuine difference to residents' day-to-day experience, working across engagement, communications, anti-social behaviour, complaints, and the management of warnings and evictions. The Role As Housing Engagement Officer, you'll work with the different service providers to ensure trusted relationships with residents through regular check-ins, meetings and forums, while coordinating engagement activity with internal teams and care/support providers. You'll manage resident communications, support the warnings and evictions process, respond to and record anti-social behaviour, and ensure complaints and compliments are resolved promptly and accurately. You'll also produce regular reporting on resident interactions and trends, including the annual Tenant Satisfaction Measures (TSM) survey. Key Responsibilities Act as the main point of contact for residents, building trusted relationships through regular check-ins, meetings and forums Coordinate resident-focused support and engagement activity with internal teams and care/support providers Support day-to-day warnings and evictions processes, ensuring lawful, well-documented handling, and represent the business at court hearings where required Identify and escalate safeguarding concerns in line with the Company's Safeguarding Policy Coordinate the resolution of resident complaints and compliments, maintaining accurate records of issues, actions and outcomes Produce regular reporting on resident interactions, ASB and trends, including the annual TSM survey and engagement strategy Keep the tenancy management system up to date with accurate tenant documentation and occupancy information Occasionally work outside normal hours and travel to services, including providing cover for colleagues when needed About You Experience of working within housing, with a good understanding of tenancy law and tenancy management Good understanding of the housing benefit system Understanding of housing standards, including health & safety and fire compliance within social housing Experience liaising and building relationships with external support servises Excellent interpersonal and communication skills, both verbal and written Strong conflict resolution and negotiation abilities Ability to engage with a diverse range of residents and stakeholders Good standard of education with good literacy, numeracy and IT skills Full UK driving licence Desirable A relevant housing qualification Experience working within a supported living environment or with vulnerable adults Familiarity with community development principles This is a fantastic opportunity to join an organisation that puts residents at the heart of everything it does, offering genuine scope to build lasting relationships and improve services within the community. To apply, please submit your CV, or contact Braxfield Recruitment for a confidential conversation about the role. Braxfield Recruitment is acting as a recruitment agency on behalf of our client for this vacancy

Tenancy Management Officer South London - covering Southwark and Lewisham £33,600 - £37,000, depending on experience Successful candidate will undergo a basic DBS check Would you like to join Hyde as a Tenancy Management Officer? At Hyde, we believe everyone deserves a safe, secure and well-managed home. Our Tenancy Management Officers play a vital frontline role in making this happen—supporting customers, tackling anti-social behaviour, and protecting the sustainability of our communities. What you’ll be doing Leading and resolving ASB and tenancy enforcement cases from start to finish Conducting investigations, risk assessments and developing clear case plans Managing breaches including illegal occupation, abandonment and subletting Supporting sensitive cases involving safeguarding, domestic abuse and vulnerability Preparing high-quality legal documentation and attending court where necessary Working closely with police, local authorities, safeguarding teams and community partners Maintaining accurate records and ensuring compliance with legislation and policy Identifying trends and contributing to service improvement and prevention strategies What we’re looking for We are seeking someone with strong experience in Anti Social Behaviour (ASB) or tenancy management, ideally within social housing or a similar regulated environment. You will also bring: Strong investigative and case management skills Confidence handling complex, sensitive and sometimes confrontational situations Excellent communication skills with the ability to build trust and de-escalate issues Experience working collaboratively across agencies and internal teams A methodical and evidence-led approach to decision making A commitment to delivering fair, proportionate and legally sound outcomes Why join Hyde? At Hyde, you’ll be part of an organisation that is ambitious, professional, and deeply committed to making a difference. We take pride in delivering high-quality housing services and building stronger communities. We own and manage 125,000 homes and are driven by a strong social purpose—creating safe, affordable homes and thriving communities. This is a unique opportunity to make a meaningful difference in later living communities. You’ll play a vital role in ensuring customers feel safe, supported, and connected—while helping to shape thriving, inclusive neighbourhoods. Benefits Excellent pension Generous holiday allowance Life assurance Flexible benefits platform Career development & learning support Volunteering days Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we’re happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified

Job Title: Process & Debt Recovery Officer Location: Havering (Office-based with some home working available) Salary: £18.92 hour PAYE Term: Temp, initially 3 months The Opportunity Our client is seeking a dynamic Process & Debt Recovery Officer to become part of a vibrant Highways, Traffic & Parking team. This role presents an exciting chance for an individual with exceptional customer service skills who thrives on problem-solving, investigating cases, and making fair, evidence-based decisions. Key Responsibilities In this engaging position, the successful candidate will: Investigate and respond to parking-related challenges, representations, and appeals. Review evidence and make decisions in line with legislation and council policies. Handle customer enquiries via telephone, email, and written correspondence. Manage Penalty Charge Notice (PCN) processes from issue through to resolution. Process debt recovery cases and liaise with enforcement agents as needed. Prepare documentation and evidence packs for London Tribunals and court proceedings. Support permit applications and general parking administration. Maintain high levels of accuracy while adhering to service targets and deadlines. What We're Looking For Our client is looking for candidates who possess: Experience in parking, debt recovery, enforcement, or a customer service environment. Strong written communication skills with the ability to draught professional responses. Comfort in dealing with challenging or sensitive customer situations. The ability to assess evidence, make balanced decisions, and follow legislation and procedures. Excellent organisation skills to manage a busy workload effectively. A keen attention to detail and accuracy. Desirable Experience Candidates with the following backgrounds will be particularly attractive: Parking enforcement or parking administration. Knowledge of PCN processes or debt recovery procedures. Experience in a target-driven environment. Qualifications A City & Guilds Assured Notice Processing qualification (or equivalent) is desirable, with a commitment to obtain it within six months if not held. What's on Offer Hybrid working arrangements (subject to manager agreement). Training and development opportunities. A supportive team environment. The chance to develop specialist knowledge within parking and debt recovery services. This role is perfect for those coming from parking services, local government, debt recovery, appeals processing, customer service administration, enforcement support, or contact centre environments handling complex cases. If this sounds like the opportunity for you, consider taking the next step in your career! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Homelessness Prevention Tenancy Relations Officer Temporary 3-6 months initially 2 days a week in the office Competitive Rates West London area Our client is looking for a dedicated professional to join their Homelessness, Independence and Prevention Service (HIPS) to deliver a specialist private rented tenancy advice service that protects households facing eviction, repossession, issues of disrepair, landlord harassment, and affordability within private rented accommodation.As a Homelessness Prevention Tenancy Relations Officer, you will be at the frontline of preventing homelessness. This is a high-impact, specialist role where you will provide housing advice to private rented tenants within the Borough, in-person and remotely. You will attend possession hearings to provide on-the-day triage, advice, and advocacy for tenants. You will hold a caseload whilst providing wider support to HIPS regarding private rented tenancy issues. You will also be a technical expert, navigating complex legislation such as the Renters' Rights Act 2025 and the Homelessness Reduction Act 2017 to identify misuse of possession grounds and secure adjournments that allow for vital prevention activity. Court Advocacy & Representation: Representing the Council and private rented tenants in court and tribunal proceedings, drafting witness statements, and negotiating with lenders and landlords. Enforcement & Protection: Investigating breaches of housing legislation to assist with civil penalty notices and pursuing remedies like Rent Repayment Orders. What you will need: Comprehensive understanding of the Housing Act 1996, Renters' Rights Act 2025, and Protection from Eviction Act 1977. Proven track record of investigating legislative breaches, making statutory decisions, and producing legally robust reports. Please click apply now or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We are currently seeking an experienced Disrepair Case Officer to join a busy Housing Repairs service within a South London Local Authority on an initial 5-month contract. The successful candidate will be responsible for managing a caseload of housing disrepair matters, helping to minimise the Council's exposure to legal action and ensuring cases are resolved efficiently and effectively. You will manage disrepair cases from initial complaint or threat of litigation through to resolution, working closely with surveyors, repairs teams, contractors and Legal Services. You will monitor case progress, costs, deadlines and potential liabilities, ensuring necessary repair works are ordered and completed within agreed timescales. The role will also involve preparing information for Legal Services, supporting the settlement of claims, responding to Stage 2 and Ombudsman complaints, maintaining accurate case records and representing the Council in court proceedings where required. The successful candidate will have: ·Experience managing housing disrepair cases within a local authority or social housing environment ·Knowledge of housing repairs, complaints and disrepair litigation ·Strong case management and organisational skills ·Experience liaising with legal teams, surveyors and contractors ·Excellent written communication and stakeholder management skills ·Ability to manage competing deadlines and high-risk cases How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Job Title: Housing Liaison Officer Location: Newham Rate: £21.91 PAYE hour Term: Temp, initially 3 months Mainly on site on the Estates engaging with residents, as well as some anchor days in the office. Our client, a reputable organisation dedicated to providing excellent resident services, is seeking a motivated and enthusiastic Housing Liaison Officer to join their dynamic team. This role is crucial in ensuring a seamless connection between residents and housing services, while promoting a safe and compliant living environment. Key Responsibilities: Monitor and respond to resident enquiries through various channels, including in-person, phone, and correspondence. Conduct interviews with residents via phone, in the office, or through home visits as necessary. Provide expert advice on fire safety and housing compliance to ensure residents are well-informed. Coordinate and facilitate resident meetings, forums, and multi-agency site visits, ensuring comprehensive minute-taking. Perform regular inspections of properties to identify and address fire safety hazards promptly. Manage and investigate breaches of lease and tenancy agreements, collaborating with other services and agencies. Support vulnerable residents in sustaining their tenancies and navigating any tenancy breaches. Promote a variety of payment methods and assist residents in accessing financial support. Attend court or tribunal sessions as required, representing the organisation effectively. Ideal Candidate: The successful candidate will demonstrate a proactive approach, strong communication skills, and the ability to work collaboratively with various stakeholders. A commitment to providing exceptional customer service and a passion for enhancing resident experiences are essential. Skills: A demonstrable understanding of multi tenure housing management. Specialist knowledge in at least one of the following areas: Fire Safety Tenancy Audit Resident Engagement Housing Compliance Block Management If you are ready to take on a rewarding role that makes a real difference in the community, this opportunity is for you! Apply today to become a vital part of our client's mission to support residents and ensure their housing needs are met with care and efficiency. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Estate Manager Richmond TW1 3AB Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension £21.70 per hour PAYE / £28.29 per hour UmbrellaTo manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Title: Casework Officer (NB - Service Charge Tribunal Casework Officer) Contract Type: 12 Month Fixed Term Contract, Full Time - 35 Hours Salary: Starting from £31,955.00 per annum, depending on experience (London Weighted Salary) Grade: 5 Reporting Office: Stratford, London Working Location: West Ham Lane - FTT Court Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 21st September 2026 Interview Dates: Interviews will take place in-person (dates to be confirmed) Please click here for the role profile - Service Charge Tribunal Casework Officer Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months. Join our Rent & Service Charge Team at L&Q: We are looking for a highly organised and detail-oriented Service Charge Tribunal Casework Officer to join our Rent & Service Charge Team. This newly created role offers an exciting opportunity to support L&Q's representation at the First-tier Tribunal (Property Chamber), ensuring tribunal cases are managed efficiently, documentation is accurate and compliant, and key deadlines are met. Reporting to the Service Charge Team Leader, you will work closely with Service Charge Managers, Service Charge Specialists, Managing Agent Specialists, and wider teams across the business to coordinate tribunal casework and provide high-quality administrative support. Your Impact and responsibilities in the Role Provide casework and administrative support for service charge tribunal proceedings. Coordinate the preparation of tribunal bundles, witness statements, and supporting submissions. Maintain accurate case records, trackers, and document management systems. Monitor tribunal directions, deadlines, and key milestones to ensure compliance. Liaise with Legal, Property, Finance, and Service Charge teams to support robust case preparation. Attend tribunal hearings with members of the Management and Specialist Teams when required. Support the implementation of lessons learned and best practice arising from tribunal outcomes. Ensure all documentation is complete, accurate, and presented professionally. Through your work, you will help ensure L&Q delivers effective service charge representation while maintaining high standards of compliance, accuracy, and customer service. What you'll bring: Essential Experience providing administrative or casework support within a housing, legal, property, or service charge environment Experience maintaining accurate case files, document management systems, and trackers Experience working to strict deadlines, including managing competing priorities Strong working knowledge of Microsoft Office (Word, Excel, Outlook) Good understanding of service charge processes or similar financial/operational documentation (e.g. invoices, costs, contracts) Confidence supporting case preparation discussions with internal teams Desirable Strong attention to detail and commitment to accuracy Ability to process and structure large volumes of information clearly Effective written and verbal communication skills Ability to work collaboratively with operational and legal stakeholders This role would be ideal if you enjoy working with data, processes and legislation, with a keen eye for detail, taking pride in ensuring accuracy and compliance while delivering excellent service to colleagues and customers. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! #CVL

Job Title: Private Sector Housing Officer Location: Hackney, London E8 Contract Duration: 3 Months Interview Date: Interviews taking place after 12th October Pay Rates: PAYE: £23.94 - £26.19 per hour Umbrella: £32.26 - £35.29 per hour Role Overview We are seeking an experienced Private Sector Housing Officer to join the Neighbourhoods & Housing team in Hackney. This role plays a key part in improving living conditions and management standards across the private rented sector, ensuring safety, compliance, and support for vulnerable residents. Key Responsibilities Inspections & HHSRS: Conduct property inspections under Part 1 of the Housing Act 2004 (Housing Health and Safety Rating System) and the Environmental Protection Act 1990. Property Licensing: Assess applications for property licences (including HMOs), investigate licensing status, and monitor compliance with conditions. Enforcement: Issue notices, orders, Simple Cautions, and Financial Penalty Notices. Prepare prosecution cases under PACE/RIPA guidelines and attend court or First-tier Tribunals when necessary. Grants Delivery: Assess and process Disabled Facilities Grants (DFGs) and Minor Adaptations to support independent living. Candidate Requirements Qualifications: Degree or Diploma in Environmental Health (or equivalent housing-related qualification). Certified HHSRS assessor. Experience: Proven track record in local authority private sector housing inspections, enforcement, and/or grant administration. Experience handling HMO licensing and complex casework. Legal Knowledge: Strong working knowledge of the Housing Act 2004, PACE, RIPA, and statutory enforcement procedures. Skills: Strong written and verbal communication, proficient with property databases, and a proactive, collaborative approach. How to Apply If you meet the requirements and are ready to make an immediate impact, submit your CV Interviews will be scheduled shortly after 12th October. Please note due to the high number of applications only successful candidates will be contacted Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy