Crisis management jobs in BanburyCreate job alerts

Make a real difference to the lives of people experiencing domestic abuse We are looking for a compassionate, motivated and resilient individual to join our high‑risk domestic abuse team as an Independent Domestic Violence Advisor (IDVA) or Trainee IDVA. This is a rewarding opportunity to support adults at high risk of serious harm, helping them to increase their safety, navigate complex systems and rebuild stability for themselves and their children. Whether you are already a qualified IDVA or bring strong transferable skills from a related field, we will provide the training, supervision and professional development you need to thrive in this specialist role. About the Role As an IDVA (or Trainee IDVA), you will: • Provide specialist, trauma‑informed support to adults experiencing domestic abuse., • Undertake risk assessments and develop robust, personalised safety and support plans., • Offer practical and emotional support around housing, finance, health, children, and criminal and civil justice options., • Advocate for survivors with partner agencies including police, housing, health, children’s services and the courts., • Participate in MARAC and other safeguarding processes, ensuring survivors’ voices are heard., • Work collaboratively within a supportive, experienced high‑risk team. As a Trainee IDVA you will follow a structured development plan, hold a smaller caseload initially and receive close supervision, with a clear pathway to becoming a fully qualified IDVA. What We’re Looking For We welcome applications from: • Qualified IDVAs, or, • Candidates with a minimum two years’ experience in a related field such as support work, housing, social care, youth work, criminal justice, mental health, substance use or advocacy. You will be operating across North and West Oxfordshire, so a full drivers licence is required. You will need to be located within a reasonable travelling distance of this region. We are seeking candidates who can demonstrate the following skills and behaviours: Commitment to Survivors • A compassionate, non‑judgemental and person‑centred approach., • A genuine desire to improve safety and outcomes for adults and their children. Trauma‑Informed Practice • Ability to recognise trauma responses and adapt support accordingly., • Sensitivity, patience and emotional intelligence when working with people in crisis. Risk Awareness & Safety Planning • Confidence (or willingness to learn) in assessing risk and developing effective safety plans., • Ability to respond calmly and decisively in high‑risk situations. Strong Interpersonal & Communication Skills • Ability to build trust quickly and communicate clearly., • Skilled at active listening and explaining complex information in accessible ways. Resilience & Self‑Awareness • Ability to manage emotionally challenging work and maintain personal wellbeing., • Willingness to use supervision constructively and reflect on practice. Organisation & Case Management • Ability to manage a busy caseload, prioritise effectively and keep accurate records., • Strong attention to detail and reliability in meeting deadlines. Teamwork & Partnership Working • Willingness to collaborate with colleagues and external agencies., • Ability to build constructive, professional relationships that support safeguarding. Commitment to Learning • Openness to training, including completing an accredited IDVA qualification., • Motivation to keep practice up to date with legislation and best practice. What We Offer • Competitive salary, • Regular supervision and reflective practice, • Comprehensive training and development opportunities, • Supportive, experienced colleagues, • A clear pathway from Trainee IDVA to Qualified IDVA, • The chance to make a meaningful, lasting impact The Recruitment process Submission of CV and covering letter which demonstrates how you have met the above skills and behaviours. Please note applications without a supporting covering letter will not be accepted. 10-to-20-minute introductory call with one of the team One day on-site shadowing Previous applicants need not apply This vacancy is being managed by our retained HR Consultancy – HRCentral Limited. No agents, please

Senior Support Worker - Homelessness Services Banbury, Oxfordshire £29,350 per year 37.5 hours per week | Permanent Shift Pattern (4-week rota) Week 1: Monday - Friday, 8:00am - 4:00pm Week 2: Monday - Friday, 12:00pm - 8:00pm Week 3: Monday - Wednesday, 9:00am - 5:00pm | Saturday & Sunday, 8:00am - 8:00pm Week 4: Wednesday - Friday, 9:00am - 5:00pm About the Role A well-established homelessness support provider in Banbury is looking for a Senior Support Worker to join their dedicated team. This role supports two key services designed to assist individuals experiencing homelessness and those with complex needs. One service provides Step Down accommodation for individuals discharged from hospital , helping them transition safely into the community. The second provides temporary accommodation and support for individuals preparing for independent living or requiring emergency housing provision . Working as part of a small, supportive, and dynamic team , you will play a key role in providing high-quality support, managing complex cases, and helping individuals move towards stability and independence. This is a rewarding opportunity for someone passionate about supporting vulnerable people and making a genuine difference in the community. Key Responsibilities Assess, monitor, and manage risk for individuals accessing the service Review referrals, assess suitability, and coordinate client admissions Deliver high-quality support and housing management in line with organisational policies Develop individualised support and move-on plans for clients with complex needs Work closely with partner agencies including healthcare services, housing providers, and social services Support clients to move towards suitable long-term accommodation within agreed timeframes Facilitate activities and engagement opportunities to build confidence and independent living skills Manage and maintain Housing Benefit claims Maintain accurate records and update internal IT systems Attend and represent the service at multi-agency meetings Respond to challenging situations and follow safeguarding procedures where necessary Support new staff and contribute positively to the wider team environment What We Are Looking For Essential Understanding of the challenges faced by people experiencing homelessness Experience working in a frontline, face-to-face support environment Experience supporting individuals with mental health, substance misuse, or complex needs Knowledge of trauma-informed approaches Strong communication and relationship-building skills Ability to manage challenging behaviour and crisis situations Good IT skills including Microsoft Office Strong organisational and case management skills Desirable Experience working in a hostel or supported housing environment Experience working within homelessness services or community support organisations Personal Qualities We are looking for someone who is: Compassionate and empathetic Motivated by helping others achieve positive outcomes Able to work well under pressure in a fast-paced environment A strong team player with a proactive and positive attitude Organised, resilient, and solution-focused Safeguarding & Equality This organisation is fully committed to safeguarding vulnerable adults, children, and young people . All staff are expected to share this commitment and follow safeguarding policies and procedures. They are also committed to equal opportunities and diversity , welcoming applications from all sections of the community. Interested? Apply now to join a passionate team supporting individuals to rebuild their lives and move towards a more stable future. #OxSW TPBN1_UKTJ

Senior Support Worker - Homelessness Services Banbury, Oxfordshire £29,350 per year 37.5 hours per week | Permanent Shift Pattern (4-week rota) Week 1: Monday - Friday, 8:00am - 4:00pm Week 2: Monday - Friday, 12:00pm - 8:00pm Week 3: Monday - Wednesday, 9:00am - 5:00pm | Saturday & Sunday, 8:00am - 8:00pm Week 4: Wednesday - Friday, 9:00am - 5:00pmAbout the Role A well-established homelessness support provider in Banbury is looking for a Senior Support Worker to join their dedicated team. This role supports two key services designed to assist individuals experiencing homelessness and those with complex needs. One service provides Step Down accommodation for individuals discharged from hospital, helping them transition safely into the community. The second provides temporary accommodation and support for individuals preparing for independent living or requiring emergency housing provision. Working as part of a small, supportive, and dynamic team, you will play a key role in providing high-quality support, managing complex cases, and helping individuals move towards stability and independence. This is a rewarding opportunity for someone passionate about supporting vulnerable people and making a genuine difference in the community. Key Responsibilities Assess, monitor, and manage risk for individuals accessing the service Review referrals, assess suitability, and coordinate client admissions Deliver high-quality support and housing management in line with organisational policies Develop individualised support and move-on plans for clients with complex needs Work closely with partner agencies including healthcare services, housing providers, and social services Support clients to move towards suitable long-term accommodation within agreed timeframes Facilitate activities and engagement opportunities to build confidence and independent living skills Manage and maintain Housing Benefit claims Maintain accurate records and update internal IT systems Attend and represent the service at multi-agency meetings Respond to challenging situations and follow safeguarding procedures where necessary Support new staff and contribute positively to the wider team environmentWhat We Are Looking For Essential Understanding of the challenges faced by people experiencing homelessness Experience working in a frontline, face-to-face support environment Experience supporting individuals with mental health, substance misuse, or complex needs Knowledge of trauma-informed approaches Strong communication and relationship-building skills Ability to manage challenging behaviour and crisis situations Good IT skills including Microsoft Office Strong organisational and case management skillsDesirable Experience working in a hostel or supported housing environment Experience working within homelessness services or community support organisationsPersonal Qualities We are looking for someone who is: Compassionate and empathetic Motivated by helping others achieve positive outcomes Able to work well under pressure in a fast-paced environment A strong team player with a proactive and positive attitude Organised, resilient, and solution-focusedSafeguarding & Equality This organisation is fully committed to safeguarding vulnerable adults, children, and young people. All staff are expected to share this commitment and follow safeguarding policies and procedures. They are also committed to equal opportunities and diversity, welcoming applications from all sections of the community. Interested? Apply now to join a passionate team supporting individuals to rebuild their lives and move towards a more stable future. #OxSW