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Role: Head of Charitable Services Reporting to: CEO Salary: £40,000 (pro-rata) Terms: Permanent, 3 days a week with option to extend to 4 days a week within 6 months (FTE 37.5 hrs a week) Background Buckinghamshire has a fast-growing older population who are the heart and soul of our communities – for example as employers, workers, volunteers, mentors, carers and child-minders. They help make our worlds go round. But when the challenges of older age feel overwhelming, and someone’s own world shrinks, Age UK Bucks is there to support them. Based in Aylesbury and working across the county, our services support older residents to maintain their independence and well-being, especially when times are difficult, helping local older people age batter and access support they deserve. We have grown as an organisation recently, expanding our services and increasing staff numbers and income as we endeavour to meet the needs of older people in the county, who are struggling to cope with the cost-of-living crisis, after the lasting impact of the pandemic. The Head of Charitable Services is a new role and will play a pivotal part in leading this growth and supporting and developing the teams and culture that deliver them. Alongside this, a key priority is person-centred support and empowerment, and a focus on staff, volunteer and client safety and safeguarding, and skills development. We’ll also be looking to engage service users more dynamically to measure impact and co-produce new services they need and want. With growing demand for our services and ambition to be an even more effective voice and empowering champion of older Bucks residents across our communities, there has never been a more exciting time to join Age UK Bucks. Job purpose Lead services and teams that support, champion and empower older Bucks residents to meet the many challenges and opportunities of ageing, through charitable services that have high impact and that are sustainably funded, working with all communities in Bucks and through partner collaboration. The role Will oversee the development and delivery of high quality, person-centred, compassionate and effective support and services for older people across Bucks that has demonstrable impact and quality - building community connection and championing older people’s needs and opportunities. You will help shape the charity’s charitable approach, work on developing new services, funded from grant applications and community collaboration, and build cases for support and demonstrable impact case studies. Reporting to the CEO, you will work closely with the Head of Commercial Services and Development, dovetailing referral pathways and aligning practice and processes. Key tasks and responsibilities • Meet the needs of older Bucks residents through effective, high quality, safe and compassionate support and services that can demonstrate impact and are sustainable financially, meeting appropriate quality standards where required, • Develop our people and volunteers, including supporting our safeguarding lead on best practice supervision, risk assessment and mitigation, case work guidance, safeguarding, line management and people development, • Work with SLT to support our Trustee Board, Board Officers and Sub-Committees to enable them to guide and steward the charity appropriately, including developing reports and information/KPIs, • Develop and deliver financially sustainable services, planning and managing income and costs in line with strategy and budgets, working with the Finance leadership and SLT, • Help develop and transform our data collection and story-telling, enabling the organisation to create and share compelling and inspiring impact and outcome reports for stakeholders, • Support the maintenance and development of our website and social media strategy and assets to support our work and programmes, • Optimise and raise awareness of our services and impact, through developing effective outreach and presentations to key stakeholders, groups, communities and funders, • Strong and demonstrable people leadership and management skills, • Strong operational delivery experience and skills, • Empathetic to the needs of older people and their families, • Significant Adult social and/or health care experience and knowledge, including safeguarding, • Budget planning and delivery, • Significant impact and outcomes reporting and data collection experience, • Service creation and mobilisation experience, • Experience managing and liaising with commissioners/funders/partners, • UK driving licence Equal Opportunities Age UK Buckinghamshire strives to meet the needs of all older people in Bucks but is also aware that some communities could be better served by us. We therefore want to become more representative of the community we serve. We encourage equality, diversity and inclusion in the workplace and encourage applications from our wonderful rainbow of talent in Bucks and people of all ages. Application Process: • Submit your CV and cover letter via CharityJob, • Your cover letter should be no more than 1-2 pages and must explain how you meet the criteria specified in the job description with examples., • Closing Date: 5th June 2026

Plumber (Level 2) Location: HMP Grendon Springhill - HP18 0TL Salary: £36,066.96 Contract: Permanent - Full Time Monday-Friday - 39 hours We are seeking a dedicated Plumber (Level 2) to join our team at HMP Grendon Springhill. HMP Grendon is a Category B training prison, while HMP Springhill is a Category D open prison, and they are jointly managed and maintained by the same facilities team. Join a team that is more than just a group of colleagues - we work Monday-Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Grendon Springhill runs like a self-contained city it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As a Plumber / Mechanical Engineer (Level 2) you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a five-year-old Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Plumber / Mechanical Engineer (Level 2) with: - NVQ Level 2 certificate in a mechanical or plumbing discipline or equivalent - Good Health & Safety knowledge - Excellent organisational, time management and people skills If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans. GFSL has been notified by it's shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company

Electrician Location: HMP Grendon Springhill - HP18 0TL Salary: £46,177.30 including £3,000 additional allowances Contract: Permanent - Full Time Monday-Friday - 39 hours We are seeking a dedicated fully qualified Electrician to join our team at HMP Grendon Springhill. HMP Grendon is a Category B training prison, while HMP Springhill is a Category D open prison, and they are jointly managed and maintained by the same facilities team. Join a team that is more than just a group of colleagues - we work Monday-Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Grendon Springhill runs like a self-contained city, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As an Electrician, you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, other Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for an Electrician with a combination of: - Certificate in BS7671:2018 (18th edition) - Level 3 qualification in Electrical Installation or Electrotechnical Services (City & Guilds/EAL), including relevant NVQs and competency assessments (AM2/AM2S). For example: 2367 or 2357. - Two years' experience working in a role as a fully qualified electrician - Experience working on commercial or industrial electrical systems - Good working knowledge of planned and preventive maintenance operations - Good Health & Safety knowledge - Excellent organisational, time management and people skills If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans. GFSL has been notified by it's shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company

Plumbing Supervisor Location: HMP Grendon Springhill - HP18 0TL Salary: £48,574.47 Contract: Permanent - Full Time Monday-Friday - 39 hours Are you an accomplished Plumber with experience managing or leading teams from a Facilities, Forces or Healthcare background looking for your next challenge? We are seeking a dedicated Plumbing Supervisor to join our team at HMP Grendon Springhill. HMP Grendon is a Category B training prison, while HMP Springhill is a Category D open prison, and they are jointly managed and maintained by the same facilities team. Join a team that is more than just a group of colleagues - we work Monday - Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Grendon Springhill runs like a self-contained city, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As a Plumbing Supervisor, you will have the opportunity to work alongside and lead experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Supervisor with one of the following NVQ Level 3 qualifications and combination of skills: - C&G 6189 Plumbing and domestic heating - C&G 5962 certificate in Plumbing (Advanced craft) - C&G 6019 Mechanical Engineering services (plumbing) - C&G 6018 heating and ventilation installation - C&G 6129 certificate in Plumbing - C&G 214 Engineering systems maintenance - C&G 6188 Heating and ventilating - C&G 6088 certificate in heating and ventilating - C&G 6032 the advanced craft certificate in plumbing - EAL Diploma in Plumbing and Heating - A minimum of five years' experience, ideally within an FM environment and/ or secure environment, military, health or similar sectors. - Experience working on commercial or industrial heating, water or building service systems. - Familiar with, and ability to, work to Water Supply Regulation and Control of Legionella L8 requirements. - Good Health & Safety knowledge. - Excellent organisational, time management and people skills. - A rounded knowledge of risk and compliance and demonstrable planning & project management skills. If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans. GFSL has been notified by it's shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company TPBN1_UKTJ

The Senior Communications Officer is a pivotal role responsible for shaping how the department communicates with it’s residents, partners, stakeholders and staff. This is a hybrid position that combines strategic leadership with hands on operational delivery, ensuring a maintained clear, consistent and proactive voice. As the professional lead for Communications, you will set the overall direction of our internal and external communications, protect and develop the brand and provide high quality advice to senior stakeholders. You will play a key role in managing the reputation, leading crisis communications when needed, and ensuring all communications meet legal, regulatory and accessibility standards. This is an exciting opportunity for a communications professional who can think strategically, deliver effectively and help shape the Organisations identity and engagement with the Community. Job Responsibilities We are seeking a skilled communications professional to develop, implement, and regularly review our communications strategy. You will provide expert advice to stakeholders on all communication matters, while leading corporate messaging to ensure it remains clear, consistent, and aligned with the wider corporate plan. The role involves identifying potential reputational risks and advising on appropriate mitigation, as well as leading crisis and business continuity communications in close partnership with other departments. You will also provide regular strategic updates and performance reports to the Committee. In addition, you will play a key role in shaping and protecting the organisation’s brand and public identity, ensuring all communications are accessible, fully compliant, and aligned with legal obligations, including GDPR, Accessibility Regulations, and the Transparency Code. Campaigns, Planning & Stakeholder Management You will need to develop annual and project-specific communications plans across all departments. You will work closely with managers and staff to identify key communications needs and priorities, while overseeing multi-channel campaigns that deliver measurable impact and strong organisational buy-in. The role also involves supporting internal communications strategies that strengthen culture and enable effective change, as well as building trust and understanding of the communications function across the organisation. In addition, you will monitor performance by reporting on communications outcomes and analytics, providing clear and actionable strategic insights. Press, Media & Public Relations You will be acting as the primary media contact for the organisation. You will build and maintain strong relationships with local, regional, and sector media, while proactively identifying and pursuing opportunities to promote key initiatives. The role also involves responding to press enquiries in a timely and professional manner, preparing clear and accurate statements, and briefing senior officers and Members to ensure consistent and effective media engagement. Operational Communications Delivery You will be overseeing all corporate communication channels, ensuring content is high-quality, timely, and accessible. You will manage print publications, digital newsletters, and Member communications, as well as attend events—including evenings and weekends—to deliver live social media coverage and photography where required. The role includes approving content produced by the Communications Officer and supporting high-profile copywriting tasks, alongside creating clear, accurate, and accessible content aligned with the corporate tone of voice. You will also advise teams on appropriate content formats and accessibility standards, while maintaining and updating content calendars and channel process documentation to ensure consistency and efficiency. Digital, Data & Technology Weideally want a forward-thinking communications professional to lead the development of digital engagement channels including social media, the organisation’s website, and e-communications tools. You will oversee website content to ensure full compliance with accessibility regulations, while using analytics and engagement data to shape strategy and continually improve performance. The role also involves identifying and driving opportunities for digital innovation, helping to enhance community engagement and strengthen the organisation’s overall digital presence. Project Leadership You'll need to deliver key projects arising from the Communications Strategy. You will support organisation-wide initiatives, including events, consultations, and major programmes, ensuring they are effectively communicated and well coordinated. The role also involves embedding communications support into all corporate projects from the outset, helping to ensure clear, consistent, and impactful messaging across the organisation. Line Management You'll need to line manage the Communications Officer, ensuring their work is aligned with strategic priorities and organisational goals. You will provide coaching, mentoring, and ongoing professional development, while identifying any skills gaps and arranging appropriate training and support. The role also includes providing operational cover for the Communications Officer when required, ensuring continuity and consistency across communications activity. Qualifications & Training • Degree-level education or equivalent professional experience in communications, marketing, digital media or a related field., • Evidence of ongoing professional development in communications, media, digital engagement or related areas. Knowledge You'll need to have a strong understanding of strategic communications, branding, and reputation management. You will have knowledge of public sector communication standards, including accessibility requirements (WCAG 2.1), GDPR compliance, and transparency obligations. A solid grasp of media relations is essential, including responding to enquiries, preparing statements, and managing coverage effectively. You will also bring knowledge of social media platforms, website content management, and best practice in digital communications, alongside an awareness of the political environment and the role of Town and Parish Councils. Experience • Experience developing and delivering communication strategies or major communications plans., • Experience producing high‑quality content across digital and print channels., • Experience managing social media accounts, websites and interpreting digital analytics., • Experience handling media enquiries and drafting press releases or public statements., • Experience managing communications projects or campaigns from planning to evaluation., • Experience providing communications advice to senior officers, managers or decision‑makers., • Experience leading, supervising or mentoring staff or demonstrating leadership within a communications setting. Skills & Abilities • Excellent written and verbal communication skills with the ability to adapt messaging to different audiences., • Ability to think strategically while delivering effective operational communications., • Strong copywriting, editing and proofreading skills., • Ability to analyse data and insights to inform communications activity., • Ability to manage competing priorities, meet deadlines and work independently., • Strong interpersonal and relationship‑building skills., • Political sensitivity and the ability to handle confidential or contentious information appropriately., • Ability to identify reputational risks and provide sound professional judgement., • Creative problem‑solving skills and the ability to generate new ideas. Personal Attributes We are looking for someone who's proactive, a self-motivated communications professional who is confident working autonomously and delivering high-quality work under pressure. You will demonstrate a professional and calm approach in all situations, with excellent attention to detail and a strong commitment to accuracy and quality. The role requires flexibility, including a willingness to attend events during evenings and weekends when needed. A commitment to equality, diversity, and inclusion across all communications is essential, alongside a strong sense of public service and dedication to supporting the local community. Benefits: • Pay scales that are competitive and reviewed annually., • 23 days annual leave plus bank holidays (pro-rated for part time)., • Increase to 26 days annual leave after 5 years’ service (pro-rated for part time)., • 2 days statutory leave., • Health and Wellbeing services including fast-track and free counselling service., • Other benefits include health insurance, dental insurance, financial guidance, retail discounts, mortgage advice and gym membership., • Hybrid working arrangements available