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Customer Care Advisor – Temporary (1 Month) – £14.00 per hour A prestigious National Heritage site in Southwest London is seeking an experienced Customer Care Advisor to provide essential support to their busy Customer Care team. This temporary position starts immediately for an initial 1‑month assignment, working on-site Monday to Friday, 9:00am–5:15pm. The role pays £14.00 per hour. About the Role The Customer Care Administrator will handle a high volume of customer enquiries and complaints via phone and email, using CRM (D365) and ticketing (Galaxy) systems to ensure timely, accurate and professional responses. Key Responsibilities Managing inbound customer queries and complaints across phone and email Logging, updating and resolving cases using CRM (D365) Processing tickets and customer information via Galaxy Providing clear, courteous and efficient customer support Ensuring accurate record‑keeping and follow‑upSkills & Experience Required Experience in a customer service or contact centre environment Strong background in customer-facing roles and working with the public Confident handling complaints and resolving issues professionally Excellent communication, interpersonal and organisational skills Strong IT proficiency, including CRM systems (ideally D365) and ticketing platforms Experience within the heritage or cultural sector is an advantage

Pear Recruitment - Senior Sales Administrator (with PA support to Sales Director) Location – North London Salary - £36,000 Hours - Mon – Fri 9.00am – 5.30pm Our client is seeking a highly accurate and detail focused Sales Administrator to support their Sales Team within a busy housebuilding environment. This role is heavily data driven and requires a high level of precision. The successful candidate will be responsible for entering and maintaining sales data within their in-house system and generating client and internal reports directly from that data. Accuracy is crucial in this Role! In addition, the role includes PA support to the Sales Director; however, the primary focus is Sales Administration. Key Responsibilities Sales Administration (Primary Focus – approx. 70–80%): Accurately input and maintain all sales data within the in-house system Generate letters, reports, and documentation directly from system data Ensure all data entered is 100% accurate and fully checked before use Maintain plot trackers, pricing schedules, and reservation data Produce weekly and monthly sales reports using Excel Process HR related admin (holiday, sick, rota) & support onboarding (devices, uniform, PPE) Liaise with site sales teams to collect and verify accurate information Identify and resolve discrepancies in data, pricing, and plot status Monitor shared inbox and respond to enquiries Process cancellations & refunds Invoice checks & approvals - Log and track all financial actions and ensure compliance PA Support to Sales Director (Secondary – approx. 20–30%): Manage diary, meetings, and scheduling Prepare reports and presentations Coordinate internal communications Provide general administrative support Complaints handling Manage and coordinate: Document approvals (Docusign), invoices and expenses for the sales team Skills & Experience Required: Strong experience in a Sales Administration or data-driven admin role Advanced Excel skills Exceptional attention to detail and accuracy in data entry Proven ability to work with high volumes of data without errors Ability to check, validate information before submission Strong organisational skills and ability to prioritise workload Confident communicator, able to liaise with multiple teams Desirable: Experience within housebuilding or property sales Experience using CRM sales systems Experience generating reports and documentation from system data Personal Attributes: Highly methodical and detail-driven Takes ownership and accountability for accuracy Proactive and able to work independently Calm and reliable under pressure If you are interested in this Senior Sales Administrator position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis. Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client

Job Title: Admin Administrator ( Fire Doors department) Salary: £30,000 -£35,000 per year Location: Fulham Industry: Fire and Security Services Job Description: They are a growing Fire and Security company based in Fulham looking to hire an enthusiastic, detail-oriented Admin Administrator to join there team. This is a fantastic opportunity for someone looking to start or progress their career in administration, Full training will be provided. Key Responsibilities: * General office administration tasks (e.g., answering calls, filing, and data entry) * Assisting with scheduling and coordinating appointments for engineers and technicians * Maintaining accurate records and documentation related to fire and security services * Handling customer inquiries and providing excellent customer service * Supporting the team with day-to-day office operations * Managing office supplies and equipment * Assisting in the preparation of reports and other documentation as required Requirements: * Strong communication skills (both written and verbal) * Good organizational skills and attention to detail * Ability to work effectively in a team and independently * CRM - SIMPRO * Basic knowledge of Microsoft Office (Word, Excel, Outlook) * Positive attitude, reliability, and eagerness to learn What We Offer: * A competitive salary of £30,000 -£35,000 per year * Full training and development opportunities * Friendly and supportive working environment * Opportunities for career progression within the company * A chance to be part of a fast-growing, essential industry

Sales Administrator Location: UK (Office/Hybrid – depending on business needs) Hours: Monday to Friday, 8:45am – 5:00pm (37.5 hours per week) About the Role My client, a well-established brand is looking for a highly organised and proactive Sales Administrator to join their team and support the growth of sales across the independent, foodservice, and wholesale sectors in the UK. This is a varied and fast-paced role where you will provide essential operational support to the Business Development team while ensuring excellent customer service and smooth day-to-day operations. Key Responsibilities Process customer orders and coordinate deliveries with internal logistics teams and external partners Act as a key point of contact for customer enquiries, including logistics, payments, and promotions Build and maintain strong relationships with customers to support sales retention and growth Monitor sales data to identify trends and support initiatives to increase customer orders Assist with the planning and coordination of in-store demonstrations and promotional activities Support seasonal campaigns and ensure timely distribution of promotional materials Manage accounts receivable tasks, including sending invoices, statements, and payment reminders Liaise with the Finance team to ensure accurate customer account management Prepare monthly sales performance reports Maintain organised records, documentation, and sales materials inventory Handle incoming calls, correspondence, and general administrative duties within the sales department About You Previous experience in a sales administration or customer service role Strong organisational skills with the ability to manage multiple tasks efficiently Excellent communication skills and a customer-focused approach Comfortable working with data, reports, and internal systems Proactive, detail-oriented, and able to work both independently and as part of a team Confident using Microsoft Office and CRM systems