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We’re expanding our Security Operations Centre in Farnborough and looking for sharp, collaborative L2 SOC Analysts to protect enterprise-scale environments across the Defence sector. You’ll investigate real threats, tune detections, and make measurable impact—using Microsoft Sentinel, Splunk, and MISP. Your work fuels national security. Your growth fuels our mission. Role based on site in our Farnborough office and is shift work. 2 x 6am to 6pm, 2 x 6pm to 6am, 4 days off. You do need to be eligible for DV Clearance for this role, and cannot start until your clearance is through. What you'll be doing: • Monitor, analyse security alerts and events, conduct initial investigations, and determine the appropriate response., • Raise complex incidents to Senior Analysts., • Manage SOC Incident queues., • Support the maintenance of monitored asset baselines of the customer environments., • Prepare reports for managed clients to both technical and non-technical audiences,, • Collaborate on improving detection rules and use cases aligned with Mitre Att&ck and threat-informed defense., • Participate in a team effort to guarantee that corporate data and technology platform components are shielded from known threats., • Collaborate with team members to maintain and update security incident documentation, including incident reports, analysis findings, and recommended mitigation strategies., • Aid the development and use of threat intelligence throughout the service., • Experience demonstrated in Security Operations Centre., • Experience using Microsoft Sentinel and Splunk., • Knowledge and experience with Mitre Att&ck Framework., • Basic knowledge of client-server applications, multi-tier web applications, relational databases, firewalls, VPNs, and enterprise AntiVirus products., • Understanding of networking principles including TCP/IP, WANs, LANs and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP., • Entry level cyber security certification (e.g. CompTIA Security+, CEH, CPSA)., • CREST Practitioner Intrusion Analyst/Blue Teams Level 1 or other SOC related certifications., • Programming and scripting such as Python, Perl, Bash, PowerShell, C++., • CREST Practitioner Intrusion Analyst/Blue Teams Level 1 or other SOC related certifications. Employment Type: Permanent Location: Office based in Farnborough Security Clearance Level: Eligible for DV Clearance Internal Recruiter: Jane Salary: To £58K Depending on experience, plus on shift allowance. Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension. Loved reading about this job and want to know more about us? Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.

Project Coordinator (ERP Software Delivery) £35,000 - £45,000Hybrid - Fleet (3 days per week initially, then 2 days per week) An established ERP reseller is looking for a Project Coordinator to support the delivery of business software implementation projects across SME and mid-market customers. Working closely with Project Managers, Consultants, Developers, and customers, you'll help ensure projects run smoothly from kick-off through go-live. This is a great opportunity for someone already coordinating software delivery projects who wants to build a long-term career in ERP implementation and project management. The Role You will support multiple concurrent software implementation projects by helping coordinate timelines, documentation, communication, and delivery activity. Typical responsibilities include: • Supporting ERP implementation projects from planning through go-live, • Maintaining project plans, milestones, and documentation, • Coordinating consultants and development teams, • Organising customer meetings and tracking actions, • Monitoring risks, dependencies, and progress updates A Project Coordinator or PMO Analyst with experience of any software or IT projects The Opportunity You'll be working alongside an experienced delivery team including Project Managers, Consultants, Developers, and technical specialists in a collaborative environment with clear progression into ERP Project Management. Hybrid working: • First 3 months: 3 days per week in the Fleet office

IT Service Desk Analyst • Full-time onsite role based in Farnborough, • Must be eligible for SC clearance, • High-volume service desk with clear progression pathways ABOUT THE CLIENT: Our client is a well-established organisation with a large, modern IT estate and a strong focus on service excellence. Their technology teams support a diverse user base in a fast-paced environment, with continuous investment in tools, training and career development. Due to continued growth, they are looking for an IT Service Desk Analyst to join their team. THE BENEFITS: • Structured shift patterns with clear expectations, • Ongoing training and access to online learning resources, • Career progression into senior, technical or leadership roles, • Exposure to a broad IT environment, • Supportive team culture THE IT SERVICE DESK ANALYST ROLE: You will be responsible for managing and resolving IT support tickets while delivering excellent customer service in a busy service desk. The role involves working across Microsoft 365 environments, handling inbound queries, and troubleshooting a wide range of issues. You will collaborate with colleagues to maintain service levels and support business operations effectively. IT SERVICE DESK ANALYST ESSENTIAL SKILLS: • 18 months to 2 years Service Desk experience, • Strong knowledge of Microsoft 365, • Experience with ServiceNow or similar ticketing systems, • Excellent communication and customer service skills, • Strong troubleshooting and problem-solving ability TO BE CONSIDERED: Please either apply through this advert or emailing me directly via . For further information please call me: 07719 065949. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS Service Desk, IT Support, Microsoft 365, ServiceNow, Troubleshooting, Customer Service, IT Support Analyst, NSD

Job Description: Customer Success and Support Analyst at everyLIFE Technologies Salary: £27,000 per annum, with salary reviewed on successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent Location: Hybrid: Farnborough head office and Remote Benefits: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’ Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience We are rapidly expanding our team and looking for a full-time Customer Success and Support Analyst to support our growing customer base. The Customer Support team are a multi-disciplined, technical and customer-driven team delivering excellent service. About the role This is a fast-paced, customer-facing support role where you will work across multiple channels, with a strong focus on telephone-based support. You will spend a significant portion of your time speaking directly with customers, helping them resolve issues in real time, guiding them through workflows, and ensuring they get the most value from our products. Confidence and clarity on the phone are essential. You will: • Deliver high-quality customer support across email, in-product chat, and telephone, with phone support as a core part of the role, • Confidently handle a high volume of inbound and outbound customer calls, including troubleshooting issues and guiding users step-by-step through solutions, • Ensure customers receive an easy, memorable, and valued service across all touchpoints, • Seek to understand how customers use our products, and proactively offer guidance to help them get the best value, • Troubleshoot issues live with customers, often in real-time over the phone, • Maintain an accurate record of enquiries with all relevant information within Salesforce to ensure timely and accurate resolution of issues and customer queries, • Provide emergency support out of hours on a rotational basis (after initial onboarding period), • Use software tools to thoroughly investigate, test and replicate customer issues to identify causes of problems, • Work with connected technology providers to effectively implement integrated solutions or solve problems affecting customers, • Research and interpret application log files and user behaviour to help diagnose issues, • Document and share workarounds or key steps via our Help and Support Centre and with wider customer-facing teams, • Use software such as Intercom, Aircall, Confluence, Jira, Kibana, Postman and Bugfender, as well as Microsoft suite of products You have: • Proven experience in a customer-facing role with regular telephone-based support (e.g. contact centre, service desk, or high-volume support environment), • At least 1–2 years’ experience handling customer support via telephone in a fast-paced environment, • Strong verbal communication skills, with the ability to build rapport quickly, control conversations, and explain technical concepts clearly over the phone, • Experience handling challenging conversations and confidently de-escalating frustrated customers, • The skillset to follow up with customers and deliver timely updates on tickets and cases, • Experience of working in a high-performing, busy team, • A logical approach, with good judgment to ensure the appropriate customer outcome, • Initiative to resolve customer issues and provide an exceptional service, • The ability to manage a varied workload, • A desire to increase your technical knowledge, • Willingness to contribute ideas, innovation and team spirit You may have: • Experience or interest in the Care industry, • An inclination to keep up with developments in technology and social care, • Experience using Salesforce, Intercom and Jira, • An ambition to continuously grow and develop Why join everyLIFE? Be part of a team that is transforming the UK care industry. If you thrive supporting customers, enjoy building relationships and making a meaningful impact, we’d love to hear from you! Our mission is to create effective tools and services that release the potential of care teams. Established in 2014, everyLIFE Technologies is a fast-growth SaaS provider primarily to the UK social care market. We exist to support care services to be the best that they can be. We design, build, release, manage and support software and mobile applications that are crucial parts of the care being given to tens of thousands of people across the UK. We must get it right, every day! Our ideal teammates are thoughtful, humble, curious, achievement-oriented professionals who can both zoom into the details and zoom out to embrace the big picture. We are customer-led and always aim for the highest standard. We believe in being transparent in all our dealings; acting fairly, openly, and honestly in everything we do. Please note that we are only able to accept applicants with the right to live and work in the UK without the need for sponsorship. If you are on a visa and interested in applying for this role, please contact us for further information. If you have any questions, or to apply with your CV, please email Due to the high volume of applicants that we receive, we cannot always guarantee that you will receive a response.

Graduate Support AnalystTech Stack: Salesforce, Intercom, Aircall, Confluence, Jira, Kibana, Postman - (Experience of ANY of these would be great)Market Leading Healthcare Company Established for over 12 years. Office Location: Surrey (GU postcode) Hybrid Working - Tuesday, Wednesday, Thursday in the office, Monday and Friday WFH Working Hours: 8:30am - 5:30pm Free Onsite Parking £27,000 + earn up to £4k for on call duties (only available after 6 month probation period) G.R.E. Recruitment Limited is delighted to partner yet again with a market leading Healthcare company who are looking to add a Graduate Support Analyst to their growing Customer Success team. I am looking for a Graduate Support Analyst who has experience of: • Ensuring customers receive an easy, memorable and valued service via email, telephone and in product conversations., • Ensuring the customer is getting the best value out of the product suite, being a natural problem solver.

Experience youll bring as our Order Management Analyst - Italian Speaker: Fluent in English and Italian both written and verbal and if you have Greek it would be an advantage Supply Chain Experience or understanding of end-to-end Supply Chain (desirable) Previous experience in customer services and

Order Management Analyst - Portuguese and Spanish Speaker C JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. Function: Shared Service Centre - Customer Fulfilment Location: Frimley, Surrey Role to start 6th July 2026 Please note this role is not eligible for relocation. About the Order Management Analyst - Portuguese and Spanish Speaker role As part of the EMEA Shared Service Centre, you'll provide outstanding service for all aspects of service for customers in our Portuguese & Spanish markets (retailers) and for the SCJ sales team for which you're responsible. As well as this you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders, and liaise with internal stakeholders and working closely with the team to plan and organize every detail of the customer fulfilment journey. About the function The Customer Supply Chain function is made up of 5 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full, to our customers. What’s in it for you as our Order Management Analyst - Portuguese and Spanish Speaker? Flexible starting and finishing times + 4.5 day working week 33 days annual leave including public holidays due to supporting European countries Profit Share, Pension, Life cover & Health Insurance Shuttle bus from local train stations, Cycle to Work Scheme, EV Charging, Free parking Newly revamped Gym with free classes and NEW Spin Studio! Responsibilities as our Order Management Analyst - Portuguese and Spanish Speaker: To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets. To work closely with other members of the customer Fulfilment team, as well as the Associate Manager to provide outstanding service to all customers. To maximize collaborative ways of working with trade customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives. To professionally manage stock allocations in line with local sales & supply chain teams’ expectations in low or out of stock situations. To ensure the effective management of new product listings and delists into customers through liaison with the local sales & logistics service providers. Supported by promotional grids, to work closely with local sales teams and customers to ensure the professional management of customer promotions/other trade events. Ensure the accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP. To deliver ongoing effectiveness improvements to the order management activity using LEAN Tools and Methodologies. Experience you’ll bring as our Order Management Analyst - Portuguese and Spanish Speaker: Fluent in English and Portuguese, written and verbal, with a minimum of conversational Spanish (preferred) Should be of graduate caliber Supply Chain Experience or understanding of end-to-end Supply Chain (desirable) Previous experience in customer services and order management experience (desirable) Intermediate level in Word, Excel and Outlook Knowledge of Lean methodology & tools an advantage (desirable) Behaviours you’ll need: Ability to work under pressure and excellent attention to detail Ability to establish collaborative and trusting business relationships, through professional, proactive interactions Good team player and must show flexibility/adaptability Mindset to seek continuous improvement Strong communication and influencing Skills If you feel you have what it takes to become our Order Management Analyst - Portuguese and Spanish Speaker, then please click ‘apply’ now! #LI-DC1 Inclusion & Diversity We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive. We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment

Service Centre Team Leader (Customer Service / Operations) Location: Farnborough Business Park (Office-based role) Working pattern: 4 days on / 4 days off shift pattern (Rotating shifts, 7am-7pm / 7pm-7am) Hours: 38.5 hours per week Job type: Full time, Permanent Competitive salary + Shift allowance + Overtime + Full training - 25 days annual leave Telent are looking for an experienced Service Centre Team Leader to join our growing 24/7 Service Centre operation based at our Farnborough office. This role sits within the same division as our Service Desk Analysts and plays a critical leadership role at the heart of our service delivery function. The Service Centre operates as a single point of contact for a wide range of customers, supporting incident management, coordination, customer communication and service performance. As a Service Centre Team Leader, you will lead the Service Desk Analyst team on shift, act as a point of escalation, and ensure services are delivered in line with agreed SLAs, KPIs and operational processes. This is a people‑focused leadership role, not a technical IT role. Experience in retail, customer service, service centres, contact centres or call handling environments is highly welcomed. THIS IS A SHIFT-BASED ROLE - 4 days on / 4 days off, working 11-hour rotating shifts: 7am-7pm (days), and 7pm-7am (nights). The role is office-based in Farnborough, therefore candidates must be commutable to the office (typically within a 20‑mile radius of GU14 7DL). Service Centre Team Leader - What you'll do Lead and support the Service Centre team while on shift, ensuring smooth and effective service delivery Act as the primary escalation point for customer issues, incidents and service concerns Take ownership of major incidents out of hours, coordinating internal teams and stakeholders through to resolution Ensure incidents, requests and queries are logged accurately and managed effectively Monitor call queues, workloads and resource levels to maintain service continuity Drive performance against SLAs and KPIs, escalating risks where targets may not be met Line manage team members, including 1:1s, coaching, performance management and development planning Manage rotas alongside other Team Leaders, including holiday planning and coverage Support continuous improvement initiatives to enhance customer experience and operational efficiency Provide cover for senior operational colleagues where requiredService Centre Team Leader - Who you are You are a confident, people-focused leader with a strong background in customer service or operational environments. You are calm under pressure, comfortable managing escalations, and motivated by delivering a high-quality customer experience. This role does not require a background in IT, Networks, Cloud, Cyber or ICT. Instead, we are looking for someone who brings: Strong customer handling experience Team lead experience A proactive, solutions-focused mindset Confidence leading teams on shift and making decisionsFull training will be provided on Telent systems, processes and services. Service Centre Team Leader - Key requirements Previous experience in a customer service, service centre, contact centre, call centre or operational environment Experience supervising, leading or mentoring others (formal line management desirable, but not essential) Confident communication skills, including handling escalations and difficult conversations Ability to prioritise, multi-task and remain effective in a fast-paced, 24/7 environment Comfortable working rotating days and nights on a 4 on / 4 off shift pattern Competent using Microsoft Office tools (Word, Outlook, Teams, Excel) Eligible for SC (Security Clearance) - including meeting minimum UK residency requirements Able to commute daily to FarnboroughDesirable (but not essential): Experience in service desk, triage or incident-based environments Previous rota or resource planning responsibility ITIL awarenessTelent - What we offer A career at Telent gives you the opportunity to work across customers, services and teams while developing leadership skills in a supportive, inclusive environment. We offer: Ongoing training and career development Company matched pension Flexible benefits portal Family-friendly policies Occupational health & wellbeing support Discounts via the Telent Reward schemeAbout Telent Telent is a leading UK technology company specialising in the design, build, support and maintenance of the UK's critical digital infrastructure. Our work supports essential services across transport, emergency services, defence and telecommunications. We are guided by our core values: Be Inclusive Take Responsibility Be Collaborative Be Customer Focused

Order Management Analyst – Scandinavian Speaker SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. Order Management Analyst (Internal Customer Fulfilment Analyst) – Scandinavian Speaker Location: Frimley, Surrey Function: Supply Chain – Shared Service Centre Role to start 6th July 2026 This role is not eligible for relocation About the Role As part of the EMEA Shared Service Centre, you'll provide outstanding service for all aspects of service for customers (retailers) in our Scandinavian market. In addition to that, you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders and liaise with internal stakeholders and working closely with the team to plan and organise every detail of the customer fulfilment journey. Using Lean methodology & tools, you’ll be looking for ways to improve and standardise processes. The Customer Supply Chain function is made up of 5 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time and in full, to our customers. What’s in it for you as our Order Management Analyst – Scandinavian Speaker? Flexible starting and finishing times + 4.5 day working week 33 days annual leave including public holidays due to supporting European countries Profit Share, Pension, Life cover & Health Insurance Free Parking, Shuttle bus from local train stations, EV Charging, Cycle to Work scheme Newly refurbished onsite Gym + free Classes + NEW Spin Studio! Responsibilities as our Order Management Analyst – Scandinavian Speaker include: To deliver exceptional customer experience through efficient and accurate operational order management To ensure the effective management of Material Master Data in SAP, new product listings and delists into customers through liaison with the local sales & logistics service providers Supported by promotional grids, to work closely with local sales teams and customers to ensure the effective management of customer promotions/other trade events Monitor order flow to proactively identify problems, resolve issues, develop alternative solutions, and avoid shipping discrepancies To manage stock allocations in line with local sales & supply chain teams’ expectations in low or out of stock situations Drive efficiency by simplification and standardisation of processes & procedures across multiple countries Work closely with other members of the Customer Fulfilment team as well as members of the Supply chain team and Logistics to provide outstanding service to all stakeholders Ensure compliance and Audit readiness To maximise collaborative ways of working with customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners to drive commercial and supply chain initiatives Experience you’ll bring as our Order Management Analyst – Scandinavian Speaker: Fluent in both English and in one or all Scandinavian languages (Danish, Swedish and/or Norwegian) written and verbal Supply Chain Experience or understanding of end-to-end Supply Chain (desirable) Previous experience in customer service and order management (desirable) SAP knowledge (desirable) Intermediate level in Word, Excel, and Outlook Knowledge of Lean methodology & tools an advantage (desirable) Behaviours you’ll need: Ability to work under pressure and excellent attention to detail Ability to establish collaborative and trusting business relationships, through professional, proactive interactions Good team player and must show flexibility/adaptability Mindset to seek continuous improvement Strong communication and influencing Skills If you feel you have what it takes to become our Order Management Analyst – Scandinavian Speaker, then please click ‘apply’ now! #LI-DC1 Inclusion & Diversity We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive. We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment

Order Management Analyst - Italian Speaker SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. • Location: Frimley, Surrey, • Function: EMEA Shared Service Centre (SSC) – Customer Fulfilment About the Order Management Analyst - Italian Speaker role As part of the EMEA SSC, you'll provide outstanding service for all aspects of service for a portfolio of defined customers (retailers) and for the SCJ sales team for which you're responsible for this reason we will require you to speak Italian. As well as this you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders and liaise with internal stakeholders and working closely with the team to plan and organize every detail of the customer fulfilment journey. About the Team/Department The Customer Supply Chain function is made up of 7 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full to our customers (retailers) What’s in it for you as our Order Management Analyst - Italian Speaker? Flexible starting and finishing times + 4.5 day working week 33 days annual leave including public holidays due to supporting European countries Profit Share, Pension, Life cover & Health Insurance Free parking, Shuttle bus from local train stations, EV Charging, Cycle to Work Scheme Newly updated onsite Gym with free classes + NEW Spin Studio! Responsibilities as our Order Management Analyst - Italian Speaker include: To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets; To maximise collaborative ways of working with trade customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives; To professionally manage stock allocations in line with local sales & supply chain teams’ expectations in low or out of stock situations; To ensure the effective management of new product listings and delists into customers through liaison with the local sales & logistics service providers; Ensure the accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP. Experience you’ll bring as our Order Management Analyst - Italian Speaker: Fluent in English and Italian both written and verbal and if you have Greek it would be an advantage Supply Chain Experience or understanding of end-to-end Supply Chain (desirable) Previous experience in customer services and order management experience (desirable) Intermediate level in Word, Excel and Outlook Behaviours you’ll need: Influencing, presenting, communication and problem- solving skills Ability to establish collaborative and trusting business relationships, through professional, proactive interactions Very good team player Mindset to seek continuous improvement If you feel you have what it takes to become our Order Management Analyst - Italian Speaker, then please click ‘apply’ now! #LI-DC1 Inclusion & Diversity We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive. We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment

Order Management Analyst – Scandinavian Speaker SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. Order Management Analyst (Internal Customer Fulfilment Analyst) – Scandinavian Speaker Location : Frimley, Surrey Function : Supply Chain – Shared Service Centre Role to start 6th July 2026 This role is not eligible for relocation About the Role As part of the EMEA Shared Service Centre, you'll provide outstanding service for all aspects of service for customers (retailers) in our Scandinavian market. In addition to that, you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders and liaise with internal stakeholders and working closely with the team to plan and organise every detail of the customer fulfilment journey. Using Lean methodology & tools, you'll be looking for ways to improve and standardise processes. The Customer Supply Chain function is made up of 5 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time and in full, to our customers. What's in it for you as our Order Management Analyst – Scandinavian Speaker? Flexible starting and finishing times + 4.5 day working week 33 days annual leave including public holidays due to supporting European countries Profit Share, Pension, Life cover & Health Insurance Free Parking, Shuttle bus from local train stations, EV Charging, Cycle to Work scheme Newly refurbished onsite Gym + free Classes + NEW Spin Studio! Responsibilities as our Order Management Analyst – Scandinavian Speaker include : To deliver exceptional customer experience through efficient and accurate operational order management To ensure the effective management of Material Master Data in SAP, new product listings and delists into customers through liaison with the local sales & logistics service providers Supported by promotional grids, to work closely with local sales teams and customers to ensure the effective management of customer promotions/other trade events Monitor order flow to proactively identify problems, resolve issues, develop alternative solutions, and avoid shipping discrepancies To manage stock allocations in line with local sales & supply chain teams' expectations in low or out of stock situations Drive efficiency by simplification and standardisation of processes & procedures across multiple countries Work closely with other members of the Customer Fulfilment team as well as members of the Supply chain team and Logistics to provide outstanding service to all stakeholders Ensure compliance and Audit readiness To maximise collaborative ways of working with customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners to drive commercial and supply chain initiatives Experience you'll bring as our Order Management Analyst – Scandinavian Speaker: Fluent in both English and in one or all Scandinavian languages (Danish, Swedish and/or Norwegian) written and verbal Supply Chain Experience or understanding of end-to-end Supply Chain (desirable) Previous experience in customer service and order management (desirable) SAP knowledge (desirable) Intermediate level in Word, Excel, and Outlook Knowledge of Lean methodology & tools an advantage (desirable) Behaviours you'll need: Ability to work under pressure and excellent attention to detail Ability to establish collaborative and trusting business relationships, through professional, proactive interactions Good team player and must show flexibility/adaptability Mindset to seek continuous improvement Strong communication and influencing Skills If you feel you have what it takes to become our Order Management Analyst – Scandinavian Speaker , then please click ‘apply' now! #LI-DC1 Inclusion & Diversity We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive. We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. TPBN1_UKTJ

Order Management Analyst - Portuguese and Spanish Speaker C JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story. Function: Shared Service Centre - Customer Fulfilment Location: Frimley, Surrey Role to start 6th July 2026 Please note this role is not eligible for relocation. About the Order Management Analyst - Portuguese and Spanish Speaker role As part of the EMEA Shared Service Centre, you'll provide outstanding service for all aspects of service for customers in our Portuguese & Spanish markets (retailers) and for the SCJ sales team for which you're responsible. As well as this you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders, and liaise with internal stakeholders and working closely with the team to plan and organize every detail of the customer fulfilment journey. About the function The Customer Supply Chain function is made up of 5 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full, to our customers. What's in it for you as our Order Management Analyst - Portuguese and Spanish Speaker? Flexible starting and finishing times + 4.5 day working week 33 days annual leave including public holidays due to supporting European countries Profit Share, Pension, Life cover & Health Insurance Shuttle bus from local train stations, Cycle to Work Scheme, EV Charging, Free parking Newly revamped Gym with free classes and NEW Spin Studio! Responsibilities as our Order Management Analyst - Portuguese and Spanish Speaker: To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets. To work closely with other members of the customer Fulfilment team, as well as the Associate Manager to provide outstanding service to all customers. To maximize collaborative ways of working with trade customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives. To professionally manage stock allocations in line with local sales & supply chain teams' expectations in low or out of stock situations. To ensure the effective management of new product listings and delists into customers through liaison with the local sales & logistics service providers. Supported by promotional grids, to work closely with local sales teams and customers to ensure the professional management of customer promotions/other trade events. Ensure the accurate and smooth processing of customer orders and master data (Customer & Material Data) in SAP. To deliver ongoing effectiveness improvements to the order management activity using LEAN Tools and Methodologies. Experience you'll bring as our Order Management Analyst - Portuguese and Spanish Speaker: Fluent in English and Portuguese, written and verbal, with a minimum of conversational Spanish (preferred) Should be of graduate caliber Supply Chain Experience or understanding of end-to-end Supply Chain (desirable) Previous experience in customer services and order management experience (desirable) Intermediate level in Word, Excel and Outlook Knowledge of Lean methodology & tools an advantage (desirable) Behaviours you'll need: Ability to work under pressure and excellent attention to detail Ability to establish collaborative and trusting business relationships, through professional, proactive interactions Good team player and must show flexibility/adaptability Mindset to seek continuous improvement Strong communication and influencing Skills If you feel you have what it takes to become our Order Management Analyst - Portuguese and Spanish Speaker , then please click ‘apply' now! #LI-DC1 Inclusion & Diversity We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive. We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. TPBN1_UKTJ

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