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Contract Type: Fixed term (1 year) Full time (35 hours per week, at least two days a week in the office) Location: Edinburgh – Office-based with some home working agreed on a rotational basis with team colleagues Salary scale: Grade 2 £32,220 – £36,500 Benefits: 40.5 days of annual leave including public holidays, Flexible working arrangements, Civil Service Pension Scheme arrangements, Life Assurance scheme, Employee Assistance Programme The SPSO is the final stage for complaints about organisations providing public services in Scotland. We investigate complaints across a wide range of sectors including councils, the NHS, housing associations, most water and sewerage providers, the Scottish Government and its agencies and departments, colleges and universities, prisons, and most Scottish public bodies. Our Assessment and Guidance Team raise awareness, knowledge and understanding of our organisation with members of the public and the providers of public services. The Assessment and Guidance Team Assistant plays a pivotal role as the first point of contact to the SPSO and our complaints process. This involves handling incoming enquiry calls, providing relevant guidance and advice on how to make a complaint and information on the role of the SPSO. Strong communication, administrative skills and an attention to detail are essential as the this role takes lead responsibility in setting up new complaints on SPSO’s complaint handling system. To be successful in this role, you will have a minimum of two years’ experience of working in a frontline, customer-facing role, ideally with complaints handling. You will have good knowledge and experience of a customer services environment, ideally within a public service organisation under the Ombudsman’s jurisdiction. Strong administrative skills, attention to detail and experience of a range of IT applications is essential. If you are interested in joining an organisation that enjoys challenge and strives for continuous improvement, please visit our website for an application pack and for further information. Closing date: 10:00 on 19th March 2026 Interviews: To be held week commencing 20th April 2026 All applicants will be notified of the outcome of applications after 30th March. Please note we regret that we are unable to consider applicants previously unsuccessful at interview. Equal Opportunities Statement: We welcome applicants from all backgrounds and communities and in particular those that are currently under represented in our workforce. This includes, but is not limited to Black, Asian and Minority Ethnic candidates and candidates with disabilities. We are committed to providing equal opportunities in employment and in the service provided to complainants. No job applicant, staff member or person receiving a service from us will receive less favourable treatment on the grounds of sex, marital status, or racial grounds or on grounds of disability, age, sexual orientation, language or social origin, or of other personal attributes including beliefs or opinions, such as religious beliefs or political opinions. We are totally opposed to discrimination. We are committed to conducting the business in a way that is fair to all sections of the community. This may mean taking positive steps to ensure equal opportunities for staff involved in staff selection, staff management and service delivery.

Automotive Assistant Centre Manager required in Deeside Basic Salary: £33,000, plus Bonus OTE of £39,000 ! 5 Days per week (including some Saturday work) Fast Fit Centre in Deeside Growing National Automotive CompanyOur client, an automotive service centre / tyre retailer with multiple centres nationwide, are currently recruiting for an Assistant Centre Manager for their centre in the Deeside area. Are you an experienced automotive professional looking to progress into a supervisory role? This is an excellent opportunity for a motivated individual to support daily operations, lead a professional team, and deliver outstanding customer service within a busy environment. What’s on offer for an Assistant Centre Manager: £33,000 Basic Salary (possibly more for experienced candidates) Bonus scheme to enhance earnings 25 days annual leave plus bank holidays Pension scheme Staff discounts on products and services Ongoing training and professional development Cycle-to-work scheme Long service recognition Uniform and PPE suppliedDuties for an Assistant Centre Manager: Assist the Centre Manager with the smooth running of the service centre Help manage workloads, staffing levels, and operational targets Monitor and control stock levels effectively Ensure health and safety standards are always maintained Lead, motivate, and support the team to achieve high standards Provide exce...

Service Technician We are recruiting for an Assistant Centre Manager to work for our client who are in Buckley, County of Flintshire. THE DUTIES: • Ensure all work carried out on vehicles is completed safely and to a high standard, • Carry out fast-fit tyre fitting, including the use of wheel alignment equipment and making relevant adjustments, • Fit brakes, exhausts, and other mechanical components as required, • Work in accordance with health & safety regulations at all times ESSENTIAL QUALIFICATIONS: • NVQ level 2-3 or equivalent qualification, • You will have experience in Mechanical and fast fit repairs which may include tyre fitting, exhausts, brakes, suspension, general servicing and repair to a wide range of vehicles, • Great customer service skills, • Full UK Driving Licence THE HOURS: This is a Perm position. Monday – Friday: 8:30am - 5:30pm Saturday: 8:30am – 4pm THE PAY: You will earn an annual rate between £32k - £34k per annum. If you’re interested in this position, please give Louise a call, details are below: Louise Bowles Recruitment Consultant (phone number removed)

Job Title: Customer Experience AssistantSalary: £24,308 per annumClosing Date: 2026-03-19About the RoleWe are seeking a Customer Experience Assistant to join a dynamic team that handles a wide range of enquiries, no two days are the same. Identify customers' needs, clarify information, research ev

Job Title: Customer Experience Assistant - Reduced YearSalary: £24,308 pro rata, per annumClosing Date: 2026-03-19About the RoleThis is a reduced year role: 37 hours per week, 38 weeks per year. We are seeking a Customer Experience Assistant to become part of our team at the new Pudsey Sixth Form C

Station Services Customer Assistant (GTW) - Gatwick Airport Are you passionate about delivering outstanding customer service?Do you enjoy helping people?This is your opportunity, as you

As a Lidl Customer Assistant, you’ll work together as a retail team to make sure we maintain our high standards day after day, night after night. From taking responsibility for the cleanliness of the store, to making sure it’s well-stocked for our customers.

Customer Service Assistant - Platform (EBN) - Eastbourne Key InfoRole: Platform Assistant Location: Eastbourne Contract: Full Time, averaging 35 hours per week + rostered Sundays

What you'll do Be a Lidl expert, helping our customers with their questions, queries and requests Efficiently work deliveries as they arrive in store Passionately provide excellent customer service Proactively keep the bakery topped up by baking fresh goods Expertly merchandise and maintain our midd

About a career with ElisElis is an international multi-service provider, offering textile, hygiene and facility services solutions.With over 50,000 employees across 28 countries, we provide essential, sustainable services to the industrial, hospitality, healthcare, and commercial sectors.In the Indu

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As a Remote Customer Support Assistant, you will provide professional and timely support to customers via chat, email, and phone. Remote Customer Support Assistant | (Remote UK) | £12–£16 per hour. VITA CV is hiring a Remote Customer Support Assistant to join a UK-based service provider.

If you're interested in being part of a passionate, motivated team dedicated to providing excellent service to our customers, members, and communities, keep reading!. We’re looking for enthusiastic people who want to make a difference by helping our communities and customers when they need us most

By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our customers and our retail business – you’ll live and breathe our approach to sales and service and will ensure every time is just as special as the next. To deliver a great shopp

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This role involves preparing and serving fresh, high-quality food while ensuring a great customer experience. Join us in making every customer visit special! #J-18808-Ljbffr.

By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our customers and our retail business – you’ll live and breathe our approach to sales and service and will ensure every time is just as special as the next. Customer Assistant - Foo

A leading retail company is seeking a Retail Assistant in the UK to provide outstanding service to customers. You will play a crucial role in ensuring customer satisfaction while supporting the daily operations of the store.

A leading retail betting company in the UK is seeking a part-time Customer Service Representative to provide excellent support to customers in their shops. You will engage with customers, assist with betting processes, and promote safer gambling practices. Ideal candidates should have strong interpe

We’re on the lookout for enthusiastic Customer Service Assistants to join our Betting Team at Chester Racecourse. Providing a welcoming and friendly customer service. A fun and fast-paced customer service role at racing events.

A leading retail cooperative in the UK is seeking a Customer Service Assistant. You will ensure an excellent customer experience, handle tills efficiently, and keep the store organized.

Customer Service Assistant - Unity Square. The Customer Service Assistant plays a vital front-line role in delivering an outstanding student experience at Unity Square. The successful candidate will support all aspects of customer service, administration, and student engagement, with particular resp

Job Details: Customer Service Assistant - Combined Call Centre & Back Office (2 roles). Vacancy Name Customer Service Assistant - Combined Call Centre & Back Office (2 roles). Delivering high quality customer service by telephone and in writing in the customer services team.

We’re on the lookout for enthusiastic Customer Service Assistants to join our Betting Team at Chester Racecourse. We deliver an exciting, customer-focused betting experience, offering both Tote and Britbet branded bets as a key part of the race day atmosphere. Excellent Customer Service skills - e

As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? Do you consider yourself as a pe

To deliver a great shopping experience for their customers, putting customers before task every time. Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. Be the voice of our customer to help us continually improve.

A family-run pet store in Pulborough is seeking an experienced Assistant Manager to provide exceptional customer service and lead a team.

A leading retail chain in the United Kingdom is looking for a Customer Service Assistant. The ideal candidate will have strong communication skills, a passion for helping customers, and the ability to work effectively in a team.

The position requires enthusiastic individuals who enjoy communicating with customers and working in a dynamic team. A leading retail company in the UK is seeking a Retail Assistant to join their team. In this role, you will welcome and guide customers, assist with deliveries, and maintain high stor

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. Join M&S as a Customer Assistant in our Food section, where you’ll become at the frontline of the UK’s fastes

A leading UK bookmaker is seeking an Assistant Sales Manager to enhance customer experiences in retail operations. You will be responsible for processing bets, engaging customers, and maintaining a welcoming environment. Ideal candidates will exhibit outstanding customer service skills and a willing

A leading retail company in the United Kingdom is seeking a Customer Assistant in Operations. This role involves ensuring a great shopping experience for customers through efficient service and behind-the-scenes operations. Candidates should have strong customer service skills, adaptability to chang

A leading food service provider is seeking a Retail Assistant to deliver exceptional customer service in the UK. You will be the face of the business, serving customers and ensuring a seamless experience.

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our customers and our retail business – you’ll

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. Y

A leading onsite hose replacement company in the UK is seeking a Branch Assistant to provide excellent customer service from a busy trade counter. Responsibilities include processing sales orders, assisting with customer inquiries, and maintaining stock control. Ideal candidates should have experien

Customer Tech Support Assistant – Join Zzoomm’s Remote Customer Care Team. Zzoomm is looking for a Customer Tech Support Assistant to join its remote-first Customer Care Team. Stay calm and professional—even when customers are stressed.

By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our customers and our retail business – you’ll live and breathe our approach to sales and service and will ensure every time is just as special as the next. Join our team at M&S as

A leading retail company is looking for an Assistant Store Manager in Chester. You will motivate the shop team to create unforgettable customer experiences while supporting the Store Manager in daily operations.

By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our customers and our retail business – you’ll live and breathe our approach to sales and service and will ensure every time is just as special as the next. To deliver a great shopp

Provide a customer facing contact point to support the delivery and project management of the Penetration testing service by executing daily customer penetration testing request and oversee requests. Continuously refine and enhance the approach for handling customer inquiries and requests related to

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. It's your responsibility to establish and maintain positive communication with customers at all times and to kee

To deliver a great shopping experience for their customers, putting customers before task every time. Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. Comprehensive knowledge of customer shopping channels.

The ideal candidate will have previous experience in management and a passion for customer service. A leading motorway service operator in the UK is seeking an Assistant Manager to support unit operations and drive sales.

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve. Serve our