Customer care jobs in United Kingdom - Page 3

Job Location BROOKLANDS GO Job Description Do you want to be in the driver’s seat, building new business, winning complex opportunities and working with globally recognised brands? Procter & Gamble (P&G) is one of the world’s largest consumer goods companies, home to iconic brands such as Ariel, Fairy, Flash, Oral‑B and Gillette. P&G Pro is a growing and dynamic part of the business, bringing the innovation and performance of well-known P&G brands into professional environments across hospitality, healthcare, food service, care homes and leisure. This is a unique opportunity to join P&G Pro as a Sales Development Manager, with an emphasis on new‑business generation. Role & responsibilities: Operating under the strategic direction of the Channel Leader, you will be accountable for identifying new commercial opportunities, leading tender processes and negotiating long‑term national or multi‑site contracts, while establishing the customer relationships required to build strong commercial foundations. You will take ownership of commercial opportunities from early engagement through to contract award and implementation, supported by the scale, credibility and performance of P&G Professional brands. Specifically, you will: • Grow the P&G Pro business by identifying and developing new customer opportunities across hospitality, healthcare and food service, • Lead end-to-end tender processes and commercial negotiations, securing long‑term national or multi‑site agreements, • Build customer relationships that enable the development of long‑term business plans as part of winning and expanding partnerships, • Develop and sell customer‑relevant solutions, leveraging the performance and credibility of P&G Professional brands, • Work closely with distributor partners in the Food & Janitorial industries, • Develop a strong understanding of customer needs and operations to continuously identify new growth opportunities What we offer you: • Meaningful Work from Day 1: From Day 1, you’ll be owning your part of the business and helping it to grow. You’ll be given the space and opportunity to bring your experience to make a genuine impact right from the start, supported by your manager and the wider team., • Competitive Benefits: P&G take a Total Rewards approach meaning on top of your competitive salary, which is reviewed annually, you can expect a whole range of benefits including: a double-matched pension scheme, private health insurance, participation in a stock ownership scheme, 25 days holiday and your very own ‘Flex4Me’ Fund which enables you to allocate a portion of your benefits package to the areas that matter most to you., • Head Office Location: This role is based in our UK Head Office in Weybridge, Surrey which is an easy commute from London with regular trains from Waterloo and a free shuttle service from the station to the office. There is free on-site parking with access to dedicated electric vehicle charging points. There is also an on-site Costa Coffee, discounted restaurant for breakfast and lunch and a state-of-the-art gym facility., • Flexibility: We operate a flex at work approach, with flexibility built into the role. Our teams spend 3 days of their week collaborating together in our offices or at our external partners. This is balanced with 2 of their days spent on focused work which most tend to do from home. Job Qualifications What You’ll Bring • Experience working on complex commercial opportunities, including tenders, RFPs and structured contract negotiations, either from a business development or buyer/procurement perspective, • Proven ability to identify and progress new opportunities in competitive, fast‑moving environments, • Sector experience in hospitality, healthcare, food service, care or leisure, ideally within non‑food, hygiene or chemical categories, • Commercial credibility and confidence engaging different stakeholders, with the ability to turn customer needs into strong proposals, • Excellent organisational and project management abilities to deliver consistently high-quality output across multiple workstreams, • A proactive, opportunity‑focused mindset with good commercial judgement, • Valid Driving License for the UK Right to Work For this role, P&G are willing to provide sponsorship to those who require a visa to live and work in the UK, subject to meeting all the necessary Home Office requirements. Full details on visa restrictions can be found on the Home Office website and immigration rules are subject to change. P&G is legally required to ensure all candidates have the right to work in the UK from Day 1 of their employment. All applicants will therefore be asked to provide evidence of their right to work at the conclusion of the recruitment process as a condition of employment At P&G #weseeequal We are an equal opportunity employer and value diversity at our company. At P&G we strive to build a culture where everyone feels welcome, included, and able to bring their full selves to work. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please click _ if you require an accommodation during the application process. Please make sure to wait to hear back from us regarding your accommodation before proceeding with the online assessment, we thank you in advance for your patience. Job Schedule Full time Job Number R000144068 Job Segmentation Experienced Professionals Starting Pay / Salary Range

Job Role: Qualified Nursery Practitioner Location: Mulberry House, Trinity Court, Sutton, SM1 1SH Salary: Starting from £29,000 Hours: Full & Part time options available Would you like autonomy to inspire children in your own way every day? It is a privilege to have a lifelong impact on the lives of children in our care, and we are looking for the very best individuals to join the founding team at our new setting in Sutton. YES, we follow EYFS guidelines YES, wze are Ofsted registered, and all requirements (and more) are followed YES, children’s safety is absolutely paramount to EVERYTHING that we do And…how we engage, inspire, bring joy, and support learning is in your hands. Your voice matters. How you would like to interact and communicate with our children is up to you and your immediate team. It is about putting children at the heart of everything that we do. We are looking for passionate, committed and diligent Nursery Practitioners to join our BRAND-NEW Nursery in Sutton. Your role will be to promote the nursery and provide world-class customer care to our parents. What is in it for you? • Competitive Salary, • Access your Pay as you earn it, • Company Pension, • Learning & Development Opportunities supporting both personal and professional growth, • Generous childcare discount, • Retail Discounts, • Employee Assistance Programme, • Online GP (so you and your family can get the medical support anytime, anywhere at the touch of a button), • A surprise on your birthday, • An extra day of annual leave on your work anniversary (up to 5 additional days) Nursery Practitioner Role: Our Nursery Practitioners play a critical role in the successful operation of our world-class nursery. This role will be focused on providing the very best care for our children, ensuring their individual needs are met in a group setting. What you will be asked to do: • Provide the BEST experience for all children with safety and their well-being at the centre of focus, • Adhere to all the rules, regulations, procedures and principles, • Drive a fun, action-packed day of activities, following the EYFS framework, • Communicate with the parents – complete observations, maintain records & note next steps, • Provide an enhanced and positive mealtime experience, • Contribute to a positive and collaborative work environment What you’ll need to succeed: • A passion and dedication to providing world-class care to children, • To hold a full and relevant early years qualification of Level 3 or above, • It is a requirement to have at least a level 5 (Grade C) in GCSE Maths and English, • Prior experience of working with children aged 3 months to 5 years, • Strong communication skills and a team player #NEWHP My Ohana is an equal opportunities employer and values equity, inclusion and diversity. We welcome people of different nationalities, backgrounds, beliefs, experiences, abilities and perspectives. We commit to continuing to build a more diverse workforce, which is inclusive and supportive for every individual. Applicants will need to show they have the right to work in the United Kingdom and the successful candidate will be subject to a DBS, reference and social media checks.

We're looking for a kind, compassionate and resilient Income Officer to join our Landlord and Customer Service team located in our Head Office in Islington. £36,000.00 per annum, working 35 hours per week. Want to feel in control of your career? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: • Annual leave increasing up to 30 days with length of service, • Free DBS, • A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Income Officer is responsible for delivering frontline income management activity across a defined patch of Look Ahead's supported housing services, including both commissioned services and housing for people with vulnerabilities living in the community. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Rent Collection and Arrears Management • Manage rent and service charge accounts across a defined patch, ensuring payments are Housing Benefit, Universal Credit and Income Stability • Liaise with Housing Benefit, Universal Credit and Department for Work and Pensions teams to support claims, verify information and resolve delays or discrepancies affecting rent accounts. Court and Legal Process Support • Prepare documentation and evidence for legal action in relation to rent arrears, under Cross-Team Working and Communication • Work closely with Housing Operations, Income colleagues and Care and Support teams Record-Keeping, Compliance and Quality • Maintain accurate, timely and auditable records for all income-related activity on the housing management system. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. • Income Manager and Income Team About you: • Fair-minded and approachable, with the ability to build constructive working Skills and Abilities • Ability to communicate clearly, professionally and sensitively with tenants, colleagues and partner agencies. What you'll bring: Essential: • Experience of working in an income-related role within social housing, supported housing, or a similar environment is required. Desirable: • Experience of working within supported housing, homelessness services or other settings supporting people with vulnerabilities. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

ROOTED FINANCE Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We’re committed to making money and debt advice accessible, for everyone. The people we work with come from all walks of life and so do we. We employ advisers from all backgrounds, not just because it’s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment. Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth. We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly. You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences – advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey. You will have strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team. The post holder will be part of a small team and need to be a proven self-starter. The team language is English, and Rooted Finance is an Equal Opportunities employer. JOB DESCRIPTION Job : Title Money Guidance Officer Salary: £28,000 Hours: 35 Hours per week Benefits: 25 days annual leave plus bank holidays Day of leave on your birthday Additional day of leave for each year of service up to 35 days 3% Pension contribution stakeholder pension £200 home-office equipment allowance Costco membership. Employee Assistance Programme Hybrid and flexible working arrangements available and agreed according to business needs Contract: Permanent/Fixed Term (subject to funding) Location: Rooted Finance delivers primarily an in-person service, postholder will be required to attend outreach locations/RF office. Hybrid arrangement with remote working will be incorporated where possible based on business demands. Purpose of the Job Rooted Finance provides client focused and impact driven services. The ability to provide first class advisory and casework services that impact individuals, and the communities they live in, is fundamental to the way in which Rooted Finance provides transparent and evidence-based services. RF is looking for a proven self-starter to support our advice services and preventative initiatives. You’ll be passionate about working with people and committed to delivering a high-quality community engagement and support program. You’ll be adept at delivering comprehensive support to individuals within diverse community settings. You will be confident in working with community members to grow and develop projects to reach isolated individuals. Working flexibly across dates (including occasional weekend working), times and locations, responding to project and community needs as required. The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of ongoing support. You will be trained and expected to keep up to date with regards to legislation, case law and policy changes relating to debt and a working knowledge of welfare benefits as directed by Line Manager. Training and development Rooted Finance will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Rooted Finance in building capacity amongst its team members. Reporting The post holder will report directly to the Advice Manager of Rooted Finance Role Requirements This role aims to address the additional barriers and needs faced by overindebted individual, ensuring they are supported in navigating these challenges and can focus on the debt advice process effectively. As a Money Engagement Officer you will work across our various community partners, delivering money mentoring support and income maximisation services to local communities with the aim of promoting financial resilience and wellbeing. You will also provide assist in collecting essential documents and information for advisers to progress their cases. You will maintain accurate client and project records and contribute/support Manager(s) with effective project monitoring and reporting. You will capture learning to share with project stakeholders to help inform Rooted Finance’s wider approach to financial inclusion services. Key functions and impact of the role will include; Outreach and Engagement: Actively engage overindebted individual through various outreach initiatives such as community events, workshops, and partnerships with local organisations to raise awareness about debt advice to encourage individuals to seek help early and facilitate this through practical 121 support. Support and guidance: Provide ongoing support needs to keep people with money worries engaged in the debt advice journey. Often people struggling with money worries have additional barriers and needs, this role focuses on the 'support function' which will be available to help people navigate barriers so they can focus on the specialist debt advice needed and offered through Rooted Finance and other support services. Referral and Collaboration: foster a cohesive relationship to build partnerships and to collaborate with debt advice services, community organisations, and other stakeholders to facilitate referrals and ensure a seamless transition into debt advice services. Maintain strong partnerships with service providers to enhance accessibility and support for individuals in need. Empowerment and Education: Equip our services users by providing ‘digestible’ financial education, coaching, and advocacy to help them make informed decisions, improve their financial literacy, and build long-term financial resilience. Data Collection and Reporting: maintain accurate records of all outcomes, advocacy and support provided to all individuals, diligently record outcomes to track the effectiveness of the triage process and measure the impact of the engagement efforts on increasing access to debt advice and other services. Duties & Responsibilities: The main duties will include 1. Work closely with RF advice team in identifying client’ needs to work together to implement a holistic approach to supporting individuals., 2. Manage a joint caseload with debt advisers to ensure successful engagement in the debt advice journey, monitor progress and maintain diligent records across all systems, 3. Working closely with advisers to support their more vulnerable clients, 4. Delivering both 121 and group sessions to build individuals’ financial knowledge and resilience., 5. Increasing the visibility and awareness of the advice services through external events and roadshows, 6. Develop and maintain good working relationships with clients to facilitate engagement in debt advice journey by explaining and outlining what debt advice offers, support to engage in attending debt advice appointment, follow up with obtaining required documents, make effective referrals for additional services and provide on-going support., 7. Draw up a personalised plan supporting clients to access and engage with the extensive range of support available in the community. Actively connect clients with a wide variety of services through signposting for additional help around health, wellbeing, housing, welfare, immigration, social support and financial advice., 8. Identify aftercare support to help individuals increase their ability around ongoing financial capability and literacy skills and to reduce further and future financial exclusions, 9. Working with, and recruiting clients to, our Lived Experience Steering Committee, 10. Provide one to one/group sessions to encourage and increase engagement in the debt advice service, 11. Develop marketing and creative initiatives to promote and engage with service users to increase uptake in debt advice service and increase full journey completion., 12. Ensure all project monitoring requirements are adhered to and all learning (including risks and opportunities) is captured and recorded in a timely manner., 13. Perform consistent impact measurements on project components, including undertaking financial wellbeing checks before, during and after, beneficiary engagement with RF service in a non-intrusive manner, 14. Actively participate in team meetings and work with colleagues and beneficiaries to further develop the project, 15. Maintain effective communication between colleagues, stakeholders and beneficiaries at all times., 16. Undertake recommended and self-identified ongoing training and development to ensure gaps in knowledge/skills are acquired to meet requirement of the role and quality assurance processes in timely manner as directed by Supervisor/LM., 17. Work to an agreed work-plan, meeting targets on time and all required KPI, 18. Work collaboratively to share good practice in performance and quality improvement with fellow advisers/wider team., 19. Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice as outlined in organisational policies., 20. Ensure all work is fully compliant with Rooted Finance policies and procedures and Quality Standard, 21. Ensure data protections regulations are adhered to and office procedures followed, 22. Abide by all Health & Safety at Work Act procedures, 23. Adhere to policy and procedures around safeguarding vulnerable adults at risk, 24. Demonstrable understanding and application of the provisions of GDPR, 25. Behave in a professional manner at all times, 26. Act as an ambassador for Rooted Finance, reflecting the objectives and values, and to always work in the best interests of the charity. Other 1. Undertake additional tasks as defined by Advice Manager of RF and senior management team. PERSON SPECIFICATIONS Qualification Desirable: Educated to a degree standard or equivalent. Essential: Relevant professional qualification (i.e.CMA Connect Money Mentor training)/ or equivalent gained through experience Evidence of continued professional development Skills Desirable: Excellent understanding of the principles and current best practice in debt, financial capability and financial inclusion. Essential: Knowledge and understanding of the welfare benefit system and experience of advising customers on benefits.Understanding and commitments to the aims, principles, values and quality standards of Rooted Finance services. Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients Ability to remain non-judgmental and apply active listening Ability to provide outstanding customer service Good communications skills – including written and personal presentation skills. Ability to give and receive feedback objectively and sensitively, and work as part of a team and be open to learning from others. Ability to manage own time and meet deadlines.High standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information Knowledge and experience of using case management systems to maintain accurate records Working in a small team and autonomously, experience of working in client facing role. A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics Experience Desirable: Experience of supporting and guiding junior team members (volunteer/trainee team members) Essential: Experience of working directly in a community setting such as adult health and social care, learning support or information and advice settings Experience of gathering, providing and disseminating complex and sensitive information Experience of liaising with partner agencies; Excellent communication, negotiation and organisational skills; Commitment to working flexibly across all RF services, including evenings and weekends (TOIL applied) OTHER: This role will be subject to an enhanced DBS check Rooted Finance is registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored. This job description and personal specification does not form part of any contract.

We're looking for an organised, kind and resilient Senior Support Worker to join our Mental health service in Kensington & Chelsea. £29,684.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: • Annual leave increasing up to 30 days with length of service, • Free DBS, • Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card, • Fully paid induction programme and further training, • ILM courses and Apprenticeship Programmes, • Cycle to work scheme, • Employee Assistance Programme for 24-7 confidential support, • Online wellbeing resources, • A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply), • Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. To enable vulnerable people to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package. The shift pattern for this role is as follows: Scattered sites 9 - 5pm Monday till Friday and weekend occasional What you'll do: • Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager, • Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions, • Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available, • Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation, • Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: ? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement ? Approachable and open behaviour ? Prefers working as part of a group or team ? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement ? Has a practical and logical mind and is naturally well organised ? Thrives on change and enjoys dynamic diverse environments ? Is confident with high levels of self-esteem ? Is respectful, articulate and sensitive in style of communication ? Is essentially customer-focused ? Is motivated towards excellence and improvement of personal performance with a can do attitude ? Ability to cope positively with challenging and diverse behaviours What you'll bring: Desirable: • Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see our website for full job description

Charity People is delighted to be partnering with the Association of Anaesthetists to recruit for the organisation's interim Digital Project Manager. For over 90 years, the Association of Anaesthetists have set standards, shared knowledge, and supported thousands of people. With over 10,000 members, the organisation represents the life-changing, life-saving profession of anaesthesia worldwide. Its mission is to safeguard patients by educating, supporting and inspiring every anaesthetist throughout their career, enabling them to provide the best care in every healthcare setting. Interim Digital Project Manager Contract: Full time, 18-month fixed term contract Salary: £45,077 per annum Location: Hybrid role between home and London office, with ideally two days per week in the London office Closing date for applications: 9am on Monday 15th June Interviews: week commencing 22nd June The interim Digital Project Manager will be responsible for planning, coordinating, and delivering a portfolio of digital and systems projects across the Association. This role encompasses hands-on management of multiple projects ensuring that key systems such as website, HR, finance, customer relationship management (CRM) and learning platforms are effectively implemented, integrated and optimised to support the Association's strategic objectives. The post holder will work across internal teams and with external suppliers to ensure that projects are planned, coordinated, delivered on schedule and within budget. This is a wonderful opportunity to play a key role within an organisation that delivers vital service to anaesthetists worldwide. Core responsibilities within your role will be: • Manage the end-to-end delivery of the website redesign project, including planning, governance, supplier management, and delivery against timelines and budget, • Develop test scripts and manage the end-to-end user acceptance testing cycles, • Communicate with all stakeholders in a timely and clear manner and provide status reports and updates as required, • Work with the educational events team to deliver a tender process for a new learning management system (LMS), including requirements gathering, supplier evaluation and selection, • Plan and coordinate the implementation of the selected LMS, liaising with other teams to ensure seamless integration to the CRM and website, • Manage any data migration to the new system, • Work with the Finance team to review and identify areas for improvement on the effectiveness of current core finance system, • Identify opportunities for automation and process efficiency and integration between systems to reduce duplication and manual processes, • Support the selection and implementation of any solutions identified, • Provide project management support to other teams as needed for other IT projects, • Identify opportunities to streamline current workflows and improve user experience across systems, • Manage relationships with external suppliers and implementation partners, ensuring quality delivery and value for money, • Oversee ongoing external supplier engagement and performance We'd love to hear from individuals with the following core skills and experience: • Proven experience delivering complex digital or systems transformation projects on time and on budget, • Strong project management experience, including managing multiple workstreams simultaneously, • Experience of project reporting, risk and budget management, • Experience of delivering website redesign and content management system projects, • Experience managing third-party suppliers and procurement processes, including tenders, • Demonstrable experience of developing user testing scripts and managing cycles of user acceptance training, • Strong understanding of digital systems, integrations, and business process improvement, • Demonstrable ability to work across business functions, with excellent stakeholder management, negotiation and communication skills, • Ability to translate business requirements into clear specifications and practical, deliverable solutions, • Analytical mindset with the ability to use data to inform decisions and measure impact, • Knowledge of finance systems and automation tools or HR systems, • Experience working with customer relationship management systems (ideally Microsoft Dynamics), • Experience improving data quality, reporting, and data governance If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached by applying to this job. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Church Engagement & Fundraising Officer 12-month Fixed Term Contract. Full Time, Home-based Location: London and the South East of England Salary: £44,500 per annum About us Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart. We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. This is a homeworking role and you are expected to be in the London office once a month About the role Reporting in to the Church Engagement & Fundraising Advisor, the Church Engagement & Fundraising Officer will empower people and amplifying change by proactively identifying opportunities to inspire and equip a defined set of churches, groups, specialist volunteers, and individuals. The post-holder will foster relationships built on trust and openness, collaborating both across and outside the organisation to drive meaningful impact in fundraising and campaigning activities. Some of the main areas of responsibilities of the Church Engagement & Fundraising Officer include: • Develop and manage Christian Aid’s relationships with a defined group of key churches and Christian Aid groups through face-to-face and online engagement., • Maximise the involvement of churches and groups as agents of change in alignment with Christian Aid’s values and goals., • Proactively identify and engage churches that have not previously supported Christian Aid, building and maintaining a pipeline of prospective churches to Give, Act, and Pray., • Build and nurture meaningful existing relationships with churches and groups to ensure alignment with Christian Aid’s values and goals., • Actively promote Christian Aid’s presence and profile by delivering impactful contributions, such as speaking at events, attending festivals, participating in meetings, and utilising communication channels., • Adapt engagement based on the insights gained from stakeholders to consistently achieve departmental and team targets., • Supervise and support volunteers, ensuring they are effectively developed and equipped to fulfil Christian Aid’s objectives., • Monitor and maintain accurate records of all activities involving supporters and volunteers, utilising the CRM supporter database., • Use collected data and insights to inform priorities and drive continuous improvement in processes and outcomes., • Consistently deliver high-impact outputs, ensuring alignment with organisational goals and striving to maximise the impact of Christian Aid’s work. About you Who we are looking for: Essential: • Demonstrable experience and knowledge of church audiences across all denominations., • Experience of mentoring volunteers to add capacity, skills and aptitude to empower and support them., • Detailed knowledge of the principles of good donor management or customer care, and understanding of the principles of relationship building., • Developed communication skills to inspire others to take action and use their skills and resources to fundraise and donate., • Developed communication skills to communicate complex messages creatively and effectively to diverse audiences., • An ability to analyse and interpret information and data to prioritise work and achieve results., • Organisational skills to work under pressure and manage competing priorities to deliver multiple concurrent activities., • The ability to travel frequently to locations, including some evenings and weekends. Desirable: • Knowledge of current fundraising legislation and good practice., • Knowledge of relevant church networks and denominational structures., • Ability to effectively portray development messages in a theological context., • Knowledge of global development issues and Christian Aid’s work., • Good knowledge of the London and South East geographical region. Further information At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams. We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

Job Title: Subscriptions Manager (part-time) Salary: £27,000 per annum (£45,000 p.a. full-time equivalent) Location: Hybrid: Working time split between your Home and our London Office Hours of work: Part-time (21 hours per week) Reporting to: Publishing Director At Premier, the UK’s Christian Media Mission Agency, our mission is to help people encounter God through media and experience renewal. We create thoughtful, biblically grounded content that reaches Christians from all backgrounds through radio, magazines, podcasts, digital platforms and more. We’re looking for an experienced and commercially minded Subscriptions Manager to help shape the future growth of our print and digital magazine brands. This is a unique opportunity for someone who combines strong commercial instincts with a passion for Christian media and audience engagement. Role Overview As our Subscriptions Manager, you’ll own and drive the acquisition, retention and growth of Premier’s print and digital magazine subscribers. You will work closely with editorial, marketing, data, digital telemarketing and events teams, acting as the single point of ownership for subscription performance across the organisation. You will create and deliver a subscription growth strategy, make evidence-based decisions on pricing, offers and paywalls, leading cross-functional activity to deliver sustainable growth in recurring revenue and strengthen relationships with our audiences. You’ll be responsible for optimising pricing and offers, improving subscriber journeys, reducing churn and identifying new opportunities to increase recurring revenue. This is a senior commercial role with significant accountability and influence, ideal for someone who enjoys using insight, experimentation and collaboration to deliver measurable results. Key responsibilities: • Own subscriber acquisition, retention and growth targets with clear KPIs, • Lead subscription performance reviews and trading discussions, • Develop and optimise pricing, offers, promotions and conversion journeys, • Shape subscription and paywall strategies through data-led decision making, • Manage the full subscriber lifecycle, from acquisition through to retention and win-back, • Identify and reduce churn through insight-driven improvements, • Oversee acquisition activity across channels (email, website, radio, podcast, social media, events), • Explore new opportunities for audience and subscription growth, • Partner with editorial and content teams to maximise subscriber engagement, • Lead audience insight and research initiatives, • Collaborate with marketing teams to focus investment on the most effective growth opportunities About you You’ll have: • Proven experience of owning and growing subscriptions, memberships or recurring revenue, • Strong understanding of acquisition funnels, retention, churn and customer lifetime value, • Experience of working across marketing, editorial and data teams, • Confidence making commercial decisions on pricing, offers and conversion, • A data-led, test-and-learn approach, • Strong communication and stakeholder management skills Experience in publishing, magazines or media is desirable, as is knowledge of the UK Christian community. Please note that Premier is a Christian media agency and there is an occupational requirement for applicants to have a personal Christian faith and a commitment to Premier’s mission to help people encounter God through media. If you’re excited at the sound of this role and you’re ready to make a lasting impact, we’d love to hear from you! Information for candidates Why Join Premier? Premier offers a great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually! Competitive salary and benefits package: • Flexible, hybrid working arrangements based on the requirements of the role, • 25 days’ annual leave plus UK bank holidays (pro rata for part-time roles), • Additional leave on your birthday, • Contributory pension scheme, • Life Assurance scheme, • Employee Assistance with online GP scheme, • Eye care scheme, • Enhanced Family leave and Pay In addition we offer: • Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people., • Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration., • Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.

Salary \n \n Between about £34,445 and £37,568 per annum with overtime available (previous PCV driving experience taken into account) \n \n \n We are looking for qualified bus drivers / PCV licence holders to join our Rainham Garage team. Come and join our front line heroes working for a sustainable, diverse and community focused employer who puts its people at the heart of its business. \n \n Our Stagecoach heroes continue to keep London’s people moving and the safety and support of our people is paramount and at the heart of our business. \n \n Our vision is to help people lead more sustainable lives, harnessing new and greener technology, whilst protecting our people and customers. The health and wellbeing of our diverse people is a priority as we support people to be themselves at work and supporting our local communities with our charitable partnerships. \n \n So come our join our Rainham garage heroes. \n\n • Typical annualised earnings of between about £34,445 and £37,568, based on experience, with overtime available (we will give you our current open rate based on all your previous PCV driving experience, subject to conditions)\n\n \n\n • Working different shifts with different days off each week\n\n \n You’ll be one of our great team of bus drivers who transport our fantastic customers safely and comfortably every day to healthcare and employment, to shopping and leisure, and to friends and family. \n \n Aside from the satisfaction of being a key worker in your community, there’s loads of reasons for you to join the Stagecoach London team… \n\n • Great benefits including a generous company pension scheme, 20 days holiday, free financial education and affordable loans, and finally a range of money-saving opportunities including discounts on holidays and retail, cinema outings, dental insurance, vehicle breakdown cover and hotels and attractions\n\n \n\n • Free travel for you and a household member on TfL bus and rail services (this is a non-contractual benefit) and outside London there is free travel for you and a companion on Stagecoach buses.\n\n \n\n • Guaranteed 41 minimum hours with overtime for those who want to increase their earnings\n\n \n\n • Plenty of job security from being a key worker at the heart of our communities, where we always need great people behind the wheel\n\n \n\n • UK-wide opportunities whereby if you’re moving out of choice or circumstance, as we run bus companies across the UK, you can transfer to a new location\n\n \n\n • Supportive and high quality training from some of the best (and nicest!) driver trainers in the industry – we’ll teach you everything you need to know about our routes, our vehicles, how to offer the best customer service and more.\n\n \n\n • Career development including our Trade Up scheme for drivers who want to move into engineering, promotion opportunities to Driver Mentor, Regulator/Controller and Driving Instructor, and routes into management and leadership for those who want that\n\n \n\n • Secondment opportunities to work elsewhere in the business – either on big events like Silverstone and Cheltenham Festival, or into our Stagecoach wide head office support functions\n\n \n\n • An employee assistance programme to support health and wellbeing through a confidential service available 24 hours a day which provides specialist guidance and assistance on a range of personal and work-related issues, from dealing with stress and anxiety to managing financial, marital or legal issues.\n\n \n\n • A great working environment with loads of opportunity to make new friends from a bunch of great workmates, managers who work hard to create great places to work, and employee networks building inclusive environments for women, veterans, carers, multicultural and LGBTQ+ colleagues. We are proud to advocate and partner with our corporate charity, as well as a number of community engagement projects – in addition to proudly promoting an array of health, wellbeing and family initiatives.\n\n \n The recruitment process is simple – you apply online, we’ll get you in for an interview, and that’s it! \n \n It doesn’t matter if you’re working in customer service, the care industry, retail, hospitality or in a warehouse or factory, the only things we need are… \n\n • You need to hold a PCV driving licence (category D) with no more than 6 penalty points (unless you have held the licence for under two years)\n, • You need to want to deliver great customer service\n, • You need to have a patient, safe and courteous approach to driving\n\n \n So if that’s you, and you like what we’re offering, then apply above! \n Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age. \n \n Location: \n \n Stagecoach Rainham Garage Units 2,3 and 4, Albright Industrial Estate, Ferry Lane Rainham RM13 9BU

Job Title - Aesthetic Doctor Location - Dartford Highly attractive salary or fee structure, continual professional development, great working environment with a professional team A bit about us - and why we need you! Sk:n clinics have over 30 years unrivalled client care and millions treated, we want every client to have access to the best in dermatology and skin care treatments, to help them on their journey to confidence in better skin. The Opportunity We currently require an Aesthetic Doctor with accredited training to fulfil Aesthetic treatment sessions in our Dartford clinic, providing out-patient clinics with an emphasis on laser treatments and aesthetic procedures, to include botox and filler injections, as well as minor ops and dermatology consultations. You will maintain an excellent standard of customer care at all times, monitoring the clients' journey from start to finishing ensuring full client satisfaction by offering expert advice on treatments and post treatment aftercare. Our people are our greatest asset and we are interested in hearing from qualified Doctors who are interested in employed or sessional hours with the UK's market leader. As an integral part of the sk:n team, you will work independently offering expert advice during consultations and delivering aesthetic treatments. Our clinics benefit from a robust system of governance with strict protocols for all our treatments and regular audits. All sk:n clinics are registered and inspected by the Care Quality Commission, ensuring exacting clinical standards and peace of mind for our clients. We are a UK market leader within the Aesthetic and Cosmetic industry, providing treatment to thousands of clients every month through our nationwide network of clinics. Our brand has been built over the last 30 years on the foundations of efficiency, knowledge and trust. Our expert team includes renowned consultants, surgeons, doctors, nurses and medical professionals who have decades of experience in delivering world-class treatment and client service. JOB REQUIREMENTS Experience, Qualifications and Personal Qualities: • All applicants must be a qualified Aesthetic Doctor with a valid GMC pin number that can perform minor ops., • Written confirmation of adequate professional indemnity insurance., • Able to provide immunisation records., • Experience in lasers in dermatology are desirable., • Administering advanced Aesthetic procedures are essential by a trusted provider., • Experience of working in a demanding, time governed environment, • Passionate about helping people to achieve greater confidence through better skin, • Formulation of treatment plans

Title: Dual Clinic Manager Location: Dartford covering Maidstone Hours: 40 hours per week Salary: £45,000 plus bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. If you’re looking to work for a market leader, then read on as we are looking for a Dual Clinic Manager to work in our clinics in Dartford and Maidstone, where you’ll have responsibility of managing the performance of the teams. Key Responsibilities You will be customer facing and you will help drive performance for the practice. You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser surgery to patients. You may come from a retail background where world class customer service comes naturally to you. You will have strong management experience within a high-end retail or Optical setting. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management. It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express. Day to day • Effectively and efficiently manage resources to meet customer demands, • Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express, • Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence, • Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs What’s in it for you? • Competitive salary, • Free or discounted optical products and procedures, • Career progression, • Modern working environment with superb technological support Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Tripod are recruiting for an experienced Team Manager Occupational Therapist to work in the Harrow area. Hybrid working Role – Locum Team Manager Occupational Therapist Location – Harrow, London Rate – £40-£44 an hour Hours – Full time ideally Contract Length – Ongoing The role is responsible for leading the delivery, performance, and strategic development of an efficient operational referral, assessment, care management, commissioning, and review service for adult service users • To demonstrate a commitment to the Council’s Equal Opportunities Policy and the ability to understand and implement the policy in relation to the job responsibilities, • To ensure compliance with your responsibilities as laid out in the council’s health and safety policy and take an active role in promoting a positive health and safety culture., • To promote and participate in the council’s individual performance appraisal and development initiatives and information management best practice., • To ensure compliance with the council’s information security policies and maintain confidentiality. In accordance with the Immigration Act 2016, where the role is customer-facing and the post holder is required to speak to members of the public, the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post Apply now or refer a friend for £500.

Job Title - Aesthetics Practitioner Location - Chiswick & Clapham Hours of work - Full time The Harley Medical Group and sk:n clinics are now part of the same Group that owns Optical Express and ACES, two of the leading ophthalmology providers, dedicated to giving both private and NHS patients world class levels of service and clinical care. We are seeking an Aesthetic Practitioner to join our friendly, reliable and talented team at our Chiswick Clinic as well as working within our Clapham clinic. Please note candidates must be flexible with late shifts and Saturdays. The Role: As part of your role as beauty/laser Practitioner, you will be responsible for meeting and greeting your clients, supporting and advising them on suitable treatments and products available to them and carrying out a wide range of advanced treatments. With outstanding levels of customer service and a genuine care and passion, you will be supporting your clients gain and achieve greater self-confidence through better skin! You will also be supporting with reception, diary management, and general administration and retailing of products. Experience, Qualifications and Personal Qualities: • Qualified to Level 3 in Beauty Therapy (or equivalent), Level 4 is highly desirable., • A minimum of 1 years’ experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment., • Team player, with a positive can do attitude., • Passionate about giving great customer service., • Experience of working to sales targets and be happy to get involved with promotional activity, • You should be willing and able to work evenings and weekends. What we offer: We offer genuine opportunities for career progression within the group and we have a structured career path for Practitioners to become Senior and Advanced Practitioners. We are the UK’s market leader within the rapidly expanding Aesthetic and Cosmetic industry and proud to be the leading dermatology, laser and skin experts with decades of experience. Treating over 25,000 clients each months through our nationwide network of over 50 clinics, we have a truly recognisable brand which have been carefully built over 25 years on the foundations of efficiency, knowledge and trust. What's in it for you? • A competitive hourly rate plus industry leading bonuses and commission, • Free Laser Eye and Intraocular Lens Surgery, • Discounts on prescription eyewear and sunglasses, • Generous Optical Express family & friends discount, • 33* days annual leave FTE, • Extensive training in the life changing treatments that we offer, • Workplace Pension Scheme If this sounds like the career path you have been looking for, we look forward to hearing from you! Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Job Title – Receptionist Location – White City, London Hours – Full-time, 40 hours per week (flexible across clinic opening hours including weekends) Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers. For over 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry. Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss. If you’re looking to work for a market leader, then read on as we are looking for a Receptionist to work in our prestigious practice in White City, London. You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience. Every day will bring something new but your day to day role will involve - • Covering the reception area, maintaining a priority for incoming calls at all times, • Take clear and concise messages, • Communicating all messages promptly and accurately, • Provide administrative support to the Manager, • Maintain stationery stocks and oversee the ordering of new supplies, • General reception duties as and when required We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times. What’s in it for you? • Free or discounted optical products/procedures, • Career progression, • Modern working environment with superb technology support Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer

Clinic Operations & Patient Experience Coordinator Richmond, London Full-time Founded in 2013, Smile & Smile is an established independent dental practice entering an exciting new chapter with the relocation to beautifully designed new premises in Richmond, reflecting a modern and progressive vision for patient care and experience. We are looking for an ambitious, organised and personable graduate or early-career professional to join us in a varied front-of-house and operations role within a modern healthcare environment. This is not a traditional receptionist position. The role combines: • Patient experience and front of house, • Clinic operations and administration, • Office coordination, • Marketing and growth support Responsibilities include: • Welcoming and looking after patients, • Managing appointments, calls and emails, • Supporting day-to-day clinic operations, • Assisting with invoices, reporting and staff administration, • Supporting social media, reviews and local marketing initiatives Previous dental experience is not essential. We are particularly interested in candidates from backgrounds such as business, marketing, hospitality, psychology, healthcare or customer experience. We are looking for someone who is warm, professional, organised, proactive and interested in operations, business and growth. This is an excellent opportunity for someone looking for progression and increasing responsibility within a growing independent practice. To apply, please send your CV and a short introduction to: info@smileandsmile.co.uk www.smileandsmile.co.uk

Job Title: Hearing Care Assistant Location: North London Salary: Competitive base salary About the Company Audiological Science Ltd is a leading provider of audiology services, dedicated to improving the quality of life for our patients. We provide expert care across both NHS and private sectors, blending clinical excellence with patient-focused, technology-driven solutions. About the Role We are seeking a skilled, and motivated Hearing Care Assistant to join our team. This is a patient‑facing role supporting both NHS and private patients across multiple clinic locations. The ideal candidate is compassionate, organised, and confident working in a busy clinical environment. You will play a key role in delivering high‑quality aftercare, troubleshooting hearing aids, and supporting audiologists in day‑to‑day operations. Key Responsibilities • Provide aftercare for hearing aids, including cleaning, re‑tubing, minor repairs, and troubleshooting., • Educate patients on correct use, maintenance, and expectations., • Deliver empathetic, patient‑centred support to help patients adjust to hearing aids., • Maintain accurate patient records and follow data protection requirements., • Manage clinic stock and equipment, ensuring everything is organised and ready for use., • Work collaboratively with audiologists and support smooth clinic operations. Qualifications & Skills • Hearing Care Assistant qualification (University Certificate or equivalent), • Strong communication and interpersonal skills, • Basic computer literacy, • Commitment to delivering patient‑centred care Preferred Skills • Wax removal qualification, • Experience in customer‑facing or clinical environments, • Familiarity with clinical or office software, • Valid UK driving licence (location dependent), • Ability to work independently in a clinical setting Benefits • BUPA private healthcare to support your wellbeing, • Competitive salary with uncapped commission, • Opportunities for professional development and career progression, • Supportive, collaborative, and patient-focused working environment Join Audiological Science Ltd as a Hearing Care Assistant and play a key role in supporting patients on their hearing journey, delivering hands‑on aftercare and compassionate guidance as part of a growing and innovative team!

Job description: Who We Are At Skin Laundry, we’re flipping the script on skincare! We’ve made advanced laser technology safe, affordable, and accessible—and we’re not stopping there. Backed by certified medical professionals and a team of skin-savvy Medical Advisers, we’re helping people everywhere glow from the inside out. We’re growing fast, opening new clinics, launching innovative products, and creating unforgettable client experiences. Our mission? To help everyone feel confident in their own skin with real results and zero downtime. Who You Are You're passionate about skincare, obsessed with results, and love seeing others look and feel their best. You're a people-person with a knack for building trust, making product recommendations, and guiding clients toward their skin goals. Bonus points if you've got experience in sales, beauty, or customer service—and double bonus if you bring the energy, warmth, and professionalism that keeps our clients coming back for more! Your Day-to-Day Glow-Up Includes: • Performing our signature laser facials, • Addressing client skin concerns and tailoring treatment plans, • Recommending memberships, products, and follow-up services, • Creating a warm, welcoming clinic vibe where clients feel truly cared for Why You’ll Love It Here: • Work with cutting-edge skincare tech, • Be part of a fast-growing, beauty-forward brand, • Friendly, supportive team culture, • Opportunity to grow your career in aesthetics, • Discounts on treatments and products (your skin will thank you!) Ready to bring the glow? Apply now and join our mission to change skin—and lives—for the better. Core Responsibilities Operations • Warmly greeting clients, walking them into the treatment room, and ensuring high-level care is provided throughout the appointment., • Collects information on patient status from a variety of sources using assessment skills including observation, communication, and physical assessment., • Evaluating and treating clients within established treatment protocols., • Providing a friendly and comfortable environment for clients to be treated in, • Update and maintain client records on the system with their treatment details., • Is adept and knowledgeable with the use of specific equipment., • Is trained to efficiently operate the machines used for all Skin Laundry treatments., • Provide clients with pre-and post-treatment care., • Explain all treatment procedures to clients., • Perform skin analysis and evaluation to determine an appropriate treatment plan., • Perform the required treatment in a time-efficient manner while maintaining a pleasant attitude., • Advise and coordinate with clients on all aspects of the treatment and answer any questions or concerns they may have in a professional and friendly manner., • Speak with clients about additional services and recommendations., • Answer clients’ questions or concerns about treatments and/or products., • Manage clients with grace, even during peak demand., • Inform clients about new treatments and discounts., • Upsell treatments and products when appropriate., • Proactively identify and resolve client issues using Skin Laundry’s protocol system., • Provide timely and comprehensive oral updates throughout the shift., • Ensuring that the treatment rooms are clean and organized., • Be responsible for all aspects of health and safety and compliance., • Maintains the strictest confidentiality and performs all duties in a professional manner., • Assists in the implementation of goals, objectives, policies, procedures, and systems for all operational areas of the clinic., • Enforcing all health and safety regulations and protocols., • Work collaboratively with different team members of Skin Laundry., • Flexible work schedule: some evenings and weekends will be required., • Support client coordinators and the front of house team with administrative responsibilities as required by the Business. Any other duties and responsibilities as assigned. • Customer Service, • Adheres to the Skin Laundry’s vision and brand values., • Has knowledge of principles and processes for providing excellent client service including client needs assessments, meeting quality standards for services and evaluation of customer satisfaction., • Ensure correct information is available for the cashier to charge. What You’ll Bring to the Role – Own Your Glow • Take pride in your craft—always be learning, growing, and living Skin Laundry’s core values., • Show up with integrity and professionalism every single day—we’re all about accountability., • Keep your knowledge fresh! Stay updated with the latest clinical techniques and skincare innovations., • Maintain your professional development folder like your skincare routine—regularly and with intention., • Ensure your license and registration with the local health authority are current and compliant., • Embrace ethical, evidence-based practice in everything you do—we trust you to be the expert. What Makes You a Skin Laundry Star • Stellar communication skills—both written and verbal. You’re clear, kind, and confident., • A natural people person—you build connections, not just conversations., • Always polished, well-mannered, and ready to make a great impression., • You understand how systems work—from clinic operations to healthcare regulations., • Tech-savvy and confident using Microsoft Office (Word, Excel) and booking platforms., • Analytical thinker—you can gather, interpret, and explain data with ease., • Confident drafting emails, writing reports, and handling professional correspondence., • Proactive and self-driven—you take initiative, solve problems, and make smart decisions., • NVQ Level 4 in Beauty Therapy is required with laser certification. Personal Traits – Your Vibe • Positive energy, self-motivation, and a can-do attitude that lifts the whole team., • Service-driven and laser-focused (pun intended) on client satisfaction., • Calm under pressure and a whiz at juggling tasks and timelines., • Clear, professional speech and strong presentation skills., • Passionate about appearance, grooming, and setting the standard in hygiene., • Organized, efficient, and always one step ahead., • Flexible with working locations—where the clients go, you shine! Educational Qualifications – Your Foundation • NVQ Level 4 or above in Beauty Therapy (Required) Supervision You’ll Give • You’ll be the go-to for clients—but no team members will report to you. Supervision You’ll Receive • You’ll be guided and supported by the Clinic Manager. Job Type: Part time 30 hours over 4 days per week. The role expects flexibility to work both weekends and weekdays over a rotating schedule.

Dispensing Optician -Private Independent Opticians Location: Croydon Salary: £33,000 – £37,000 DOE Employment Type: Full-time | Monday to Saturday rota (1 Saturday off per month) | No Sundays or Bank Holidays Visa Sponsorship: Not available Compass Associates are proud to be working in partnership with a well-established, patient-focused independent optical practice in Croydon who are looking to hire a GOC-registered Dispensing Optician to join their friendly and professional team. This is a fantastic opportunity for a confident dispenser who enjoys delivering exceptional patient care, working with high-quality products, and being part of a supportive environment with genuine long-term career prospects. Located in a busy and well-connected area of Croydon, the practice benefits from a strong and loyal patient base, excellent transport links into Central London, and a diverse community demographic, creating a varied and rewarding dispensing environment. The Role As Dispensing Optician, you’ll play a key part in the patient journey, acting as the vital link between the consulting room and the dispensing process. You’ll provide expert advice, deliver a premium experience, and ensure every patient leaves with the best possible solution for their lifestyle and visual needs. Key Responsibilities • Deliver outstanding customer service with a warm, professional approach, • Support the three-way handover between the Optometrist and patient, • Guide patients through frame and lens selection with confidence, • Take accurate measurements, including the use of digital dispensing tools where required, • Ensure orders are processed smoothly and liaise with suppliers when needed, • Carry out quality checks, fittings, and adjustments to ensure comfort and accuracy, • Complete administration and clinical record keeping to a high standard, ensuring GDPR compliance, • Handle transactions accurately and in line with practice procedures, • Support and supervise Dispensing Assistants, providing training where appropriate, • Assist with minor repairs to spectacles and hearing devices, • Resolve patient queries professionally, escalating where necessary, • Maintain excellent standards of presentation in both personal appearance and practice environment, • Keep up to date with products, clinical techniques, CPD, and GOC requirements Requirements • Previous experience within an optical dispensing environment, • Level 6 Diploma in Ophthalmic Dispensing (or equivalent), • GOC registration, • Strong communication skills with a patient-first mindset, • Confident using IT systems with strong organisational skills, • Positive, adaptable, and motivated to develop within a progressive independent practice Package & Benefits • Competitive salary: £33,000 – £37,000 DOE, • 33 days holiday including bank holidays, • No Sunday or Bank Holiday working, • 1 Saturday off per month, • Company pension scheme (salary sacrifice option available) and Life Assurance, • Incentive scheme, • Staff and family discounts, • Ongoing training and development support, including CPD events, • Company sick pay, • Perkbox, Employee Assistance Programme, and Cycle to Work scheme, • Team-building events and a genuinely supportive culture Interview Process The process is swift and transparent, designed to assess both clinical and cultural fit: • Initial telephone interview with the Practice Manager, • Final on-site interview within the practice Interested? If you’re a GOC-registered Dispensing Optician seeking an opportunity within a well-established independent practice, we’d love to hear from you. This is an excellent opportunity to join a highly regarded independent practice that genuinely prioritises patient care, staff development, and long-term career progression. Contact Ben Warnes Compass Associates – Audiology & Hearing Care Division 07908 224 207 bwarnes@compassltd.co.uk

Salary: Competitive - experience dependant Contract: Permanent Hours: 22.5 hours per week over 3 days: Tuesday, Thursday, Friday. Are you ready to embark on an incredible part time career opportunity with Vita Health Group? Are you an experienced physiotherapist who has a strong passion for providing outstanding patient care? Would you like to have the opportunity to grow and develop your skillset within a friendly, established team? If so, this role is perfect for you! We have an exceptional opportunity for an experienced MSK Physiotherapist to join our team in Kings Cross and West Hampstead where you will deliver face to face physiotherapy sessions. You will be responsible for carrying out high quality MSK physiotherapy assessment and interventions. Committing to delivering effective, evidence based and patient centred assessments and treatments sessions, with a focus on providing high levels of customer service. This is a face to face role in our amazing Kings Cross & West Hampstead clinics for 22.5 hours per week over 3 days: Tuesday, Thursday, Friday. Skills and Experience Essential: • Degree in Physiotherapy, • Registration with all relevant statutory bodies including the Health Professions Council and the Chartered Society of Physiotherapy, • Previous experience in managing a varied caseload of patients (3 year minimum), • Previous experience in the delivery of group supervisions and ISTs Desirable: • Qualifications in Injection Therapy or Ultrasonography, • Experience working within the private physiotherapy sector. Experience in an Advanced Practice Physiotherapist position To learn more about us, visit: / We're looking forward to hearing from you! Click the link to apply with an up-to-date CV!

About ALYVE We’re a fast-growing personalised nutrition brand on a mission to simplify health. From tailored supplements to nutrition support, we’re building something that actually works for real people, not just the industry. As we continue to grow, we’re looking for a Nutritionist to join our team — someone who’s just as comfortable in a 1:1 consultation as they are on camera educating thousands. The Role You’ll be working closely with another in-house Nutritionist and supported by a Dietitian, delivering high-quality, personalised support to our customers while also helping shape the voice of ALYVE across content and education. This is a hands-on, varied role combining customer care, consultations, and content creation. Key Responsibilities • Deliver 1:1 nutrition consultations, including onboarding calls, • Respond to customer emails and nutrition enquiries, • Support customers with personalised supplement and lifestyle guidance, • Be involved in content creation and filming for social media and ads, • Contribute to monthly nutrition newsletters, • Create monthly recipe cards and meal plans, • Attend and support occasional brand events Requirements (Must-Have) • Registered Nutritionist or equivalent accredited qualification, • Based in London and able to work in-office (Wandsworth), • Comfortable on camera and being featured across social media, • Strong knowledge of supplements, • Confident communicator with excellent written and verbal skills Preferred Experience • Knowledge of blood testing (though internal training will be provided), • Comfortable with public speaking, • Experience with digital meal planning and recipe creation tools What We’re Looking For • Someone personable, confident, and clear in communication, • Passionate about making nutrition simple and accessible, • A team player who thrives in a fast-paced start-up environment, • Someone who can balance science with relatability Perks & Benefits • 25 days holiday + bank holidays, • Free personalised vitamin subscription, • Work benefits via our team app, • Training budget & professional courses, • Regular team events and days out, • Discounts at local shops and wellness brands, • Opportunity to grow within a fast-scaling company Salary £34,000 - £38,000 (depending on experience) Location: Wandsworth, London (Hybrid) Hours: Full-time, 9:00am – 5:30pm (with 1-hour paid break) To Apply If you’re excited by the idea of shaping the future of personalised nutrition and being part of a brand that’s doing things differently, we’d love to hear from you.

Job Description We are looking for a dedicated and patient-centered Clinic Manager who wants to be part of the journey to redefine healthcare services of the future. We are not currently in a position to offer sponsorship to candidates for this role. Job Role: Clinic Manager Location: Primarily Fulham-based, with cross-site responsibilities extending to our Marylebone clinic and UK-wide digital services. Some remote flexibility may be available depending on operational needs. Salary: £45,000 - £50,000 per year (depending on experience) Employment Type: Full-time Directly reporting to: Dr James Denny About Dr Dropin & skindoc. Dr.Dropin was founded in Norway in 2017 by Dr Daniel Sorli, with a simple but ambitious idea: that accessing a doctor shouldn't mean weeks of waiting or navigating a system that wasn't built around the patient. That idea grew quickly. Dr.Dropin is now Norway's leading independent healthcare provider, operating across more than 34 clinics in Norway and Sweden, and recognised as one of Scandinavia's fastest-growing health start-ups. Seeing the same access challenges playing out in the UK with NHS waiting times continuing to rise Dr.Dropin made the move to London, opening its first UK clinic in Fulham before expanding to Marylebone. Since launching in the UK, the team has treated over 10,000 patients and built a reputation for high-quality, affordable, same-day care, reflected in a 4.9/5 rating across more than 300 Google reviews. skindoc was launched in 2021 by two London-based Consultant Dermatologists who shared a frustration with how difficult it had become for patients to access specialist dermatology care. Starting as a digital-first service, skindoc quickly became one of the select few CQC-approved online dermatology providers in the UK. In 2022, skindoc joined forces with Dr.Dropin - a natural partnership that brought together skindoc's clinical dermatology expertise with Dr.Dropin's infrastructure, ambition, and international track record. Together, they opened a face-to-face dermatology clinic in Fulham, alongside Dr.Dropin's existing GP and psychology services. Although two independent businesses, Dr.Dropin and skindoc operate as one collaborative team, pioneering a digi-physical model of care that seamlessly combines online and in-person services across dermatology, general practice and psychology. The goal is straightforward: to build the leading independent healthcare provider in the UK, and to make genuinely good healthcare accessible to everyone who needs it. If you're passionate about healthcare, want to be part of something that's genuinely changing how people access care, and are ready to make a real impact then we'd love to hear from you. If you are passionate about healthcare, eager to be part of a forward-thinking team redefining what private care looks like in the UK, and ready to take real operational ownership, we invite you to apply. Our Values Those who succeed here strongly align with our values: • Care for the patient The healthcare services of the future need to focus on highly available quality care. That requires empathy, respect and passion for the patient and healthcare as a profession. • Shoulder to shoulder We create magic and results through collaboration and initiative. We look after each other, cultivate talent and combine expertise. • Integrity as identity Professional quality and ethical considerations come first. We stand tall and face difficult decisions together. • Two steps ahead Better solutions require innovative thinking, trust, and implementation power. We know that everything is possible and have the courage to deliver first. About the Role • We are looking for a highly organised, proactive and operationally capable Clinic Manager to oversee the day-to-day running of our growing multidisciplinary healthcare services across both Dr.Dropin and skindoc., • This is a varied and hands-on operational leadership role spanning private healthcare operations, digi-physical healthcare delivery, telemedicine, governance, compliance, team leadership and service improvement., • The successful candidate will primarily be based at our Fulham clinic while also supporting operational oversight of our Marylebone location and digital clinical pathways., • You will work across two closely integrated healthcare businesses operating as one collaborative team, supporting services spanning dermatology, GP and psychology care., • This role would suit someone who enjoys ownership, structure, problem-solving and operational leadership within a fast-moving healthcare environment., • Please note: clinics operate during evenings and weekends, and occasional on-call operational support may be required. Candidates must be available for this flexibility. Key Responsibilities • Oversee day-to-day clinic operations across Fulham, Marylebone and digital services., • Line manage reception, administration, HCA/nursing and virtual support staff., • Support recruitment, onboarding, probation reviews and disciplinary processes., • Manage rota coordination, staffing coverage and sickness monitoring., • Coordinate incident management, complaints handling and governance follow-up., • Support CQC readiness and maintenance of governance standards., • Maintain governance trackers and mandatory training compliance., • Support safeguarding, infection control, GDPR and risk assessment processes., • Coordinate operational audits and support clinical audit cycles., • Support digi-physical and teledermatology service delivery., • Monitor operational KPIs, including commercial performance metrics, patient conversion rates, customer support metrics, revenue targets and support service improvement initiatives, • Help improve systems, workflows and operational efficiency across services., • The role may be expected to support the CQC Registered Manager function as nominated individual, and, in time, hold the post as Registered Manager. Applicants with existing Registered Manager experience or CQC inspection readiness skills are particularly welcomed. Person Specification Essential • Previous experience within healthcare operations or clinic management., • Experience managing teams within healthcare or clinical environments., • Excellent organisational, communication and leadership skills., • Strong operational problem-solving ability and attention to detail., • Calm, professional and capable under pressure., • Digitally confident and comfortable using modern healthcare systems., • Understanding of HR, governance, confidentiality and compliance standards., • Commercial awareness within a private and self-pay healthcare environment, including understanding of revenue drivers, patient journey optimization and P&L accountability. Desirable • Experience within private healthcare or NHS practice management., • Experience working within multidisciplinary healthcare environments., • Familiarity with telemedicine or digital healthcare services., • Experience with Semble, Microsoft 365, G Suite or digital patient systems., • Experience supporting operational scaling or service development., • CQC Registered Manager status, or experience supporting a CQC Registered Manager through inspections and ongoing compliance. What We Offer • Competitive salary and pension contributions., • 25 days annual leave, your birthday off, plus bank holidays., • Complimentary dermatology care., • Regular sponsored team social events., • A collaborative multidisciplinary environment., • Opportunities for growth, leadership and professional development., • A role with real operational responsibility and impact. Key Points • The role is full-time (37.5 hours per week)., • The position is primarily site-based in Fulham with cross-site responsibilities., • Some remote flexibility may be available depending on operational needs., • Clinics operate during evenings and weekends, therefore occasional operational availability or on-call support may occasionally be required., • Six-month probation period. How to Apply Please send your CV and a short covering note outlining your relevant experience and availability to james@skindoc.uk

Assistant Manager - Westfield Stratford From a single kiosk in Westfield London to where we are today, Sushidog has always been about doing the simple things exceptionally well. We TAKE PRIDE in the quality of our food, the care we put into every detail, and the way we show up for our customers and each other. We communicate openly and honestly, rolling SushiDogs and freshly made Sushi Bowls and Salad Bowls, serving them fast, friendly, and without fuss. We believe the best results come when people THRIVE TOGETHER by learning, supporting one another, and growing as a team. We listen closely to feedback, stay curious, and focus on making small, meaningful improvements to get 1% BETTER every single day. Our mission is simple: to serve fulfilling food that makes people happy, just the way they like it. WHAT WE ARE LOOKING FOR Do you thrive in a fast-paced, energetic environment? Are you passionate about leading a team and delivering an outstanding customer service? If so, we want YOU to be part of our growing team! WHAT'S IN FOR YOU • Free Gym membership, • Healthcare Support, • Extra holidays on top of the usual 28 days (Based on length of service), • Extra holiday day on your birthday, • Paid Sabbatical month after 5 years of service, • Achievable Bonus Scheme, • Social company events, • Stint - Pay (withdraw up to half your salary at any point during the month), • Free Meal when on shift and up to 70% discount when not on shift, • Career progression YOUR TALENTS • Outstanding communication skills, • Approachable, understanding and patient, • Great time-keeping and very good organizational skills, • Positive "CAN DO" attitude who lives the values, • Strong customer facing skills, • Strong problem-solving mind, • Capable of prioritising task JOB RESPONSIBILITIES • Lead and motivate the team to deliver outstanding service and food quality., • Oversee daily operations, ensuring everything runs smoothly during your shifts., • Deliver exceptional customer service, ensuring customer satisfaction., • Assist with training, scheduling, and managing staff performance., • Communicate clearly and confidently with customers and team members., • Oversee the day-to-day management of the store, ensuring smooth operation., • Ensure all food safety & health and safety standards are met., • Maintain and improve store standards to meet company expectation., • Help implement new ideas and strategies to improve the customer experience and operations REQUIREMENT • Experience as an Assistant Manager or Supervisor role within the sector., • Minimum of 1 year or more of experience in QSR (Quick Service Restaurant) or similar type of business within the hospitality industry., • Leadership skills with the ability to inspire and motivate a team., • Strong organisational and time management skills., • Ability to thrive under pressure and think on your feet, • A passion for food, service, and creating a positive work environment

Supervisor - London From a single kiosk in Westfield London to where we are today, Sushidog has always been about doing the simple things exceptionally well. We TAKE PRIDE in the quality of our food, the care we put into every detail, and the way we show up for our customers and each other. We communicate openly and honestly, rolling SushiDogs and freshly made Sushi Bowls and Salad Bowls, serving them fast, friendly, and without fuss. We believe the best results come when people THRIVE TOGETHER by learning, supporting one another, and growing as a team. We listen closely to feedback, stay curious, and focus on making small, meaningful improvements to get 1% BETTER every single day. Our mission is simple: to serve fulfilling food that makes people happy, just the way they like it. WHAT WE ARE LOOKING FOR Are you a natural leader who loves working in a dynamic, fast-moving environment? Do you have a passion for great food and customer service? If you're ready to take charge and help a team succeed, we want you to join us! WHAT'S IN FOR YOU • Free Gym membership, • Healthcare Support, • Extra holidays on top of the usual 28 days (Based on length of service), • Extra holiday day on your birthday, • Paid Sabbatical month after 5 years of service, • Achievable Monthly Bonus Scheme, • Paid breaks, • Social company events, • Stint - Pay (withdraw up to half your salary at any point during the month), • Free Meal when on shift and up to 70% discount when not on shift, • Career progression YOUR TALENTS • Outstanding communication skills, • Approachable, understanding and patient, • Great time-keeping and very good organisational skills, • Positive "CAN DO" attitude who lives the values, • Strong customer facing skills, • Capable of prioritising task JOB RESPONSIBILITIES • Responsible of the team during shifts to keep everything running efficiently., • Ensure that all food quality and safety standards are met., • Lead by example, whether it's handling customer inquiries, jumping in to assist the team, or solving problems on the spot., • Help train and coach staff to perform at their best., • Maintain a clean, organised, and welcoming restaurant environment., • Handle stock counts and orders as needed., • Communicate clearly with both customers and team members, ensuring smooth service.

Supervisor - Canary Wharf From a single kiosk in Westfield London to where we are today, Sushidog has always been about doing the simple things exceptionally well. We TAKE PRIDE in the quality of our food, the care we put into every detail, and the way we show up for our customers and each other. We communicate openly and honestly, rolling SushiDogs and freshly made Sushi Bowls and Salad Bowls, serving them fast, friendly, and without fuss. We believe the best results come when people THRIVE TOGETHER by learning, supporting one another, and growing as a team. We listen closely to feedback, stay curious, and focus on making small, meaningful improvements to get 1% BETTER every single day. Our mission is simple: to serve fulfilling food that makes people happy, just the way they like it. WHAT WE ARE LOOKING FOR Are you a natural leader who loves working in a dynamic, fast-moving environment? Do you have a passion for great food and customer service? If you're ready to take charge and help a team succeed, we want you to join us! WHAT'S IN FOR YOU • Free Gym membership, • Healthcare Support, • Extra holidays on top of the usual 28 days (Based on length of service), • Extra holiday day on your birthday, • Paid Sabbatical month after 5 years of service, • Achievable Monthly Bonus Scheme, • Paid breaks, • Social company events, • Stint - Pay (withdraw up to half your salary at any point during the month), • Free Meal when on shift and up to 70% discount when not on shift, • Career progression YOUR TALENTS • Outstanding communication skills, • Approachable, understanding and patient, • Great time-keeping and very good organisational skills, • Positive "CAN DO" attitude who lives the values, • Strong customer facing skills, • Capable of prioritising task JOB RESPONSIBILITIES • Responsible of the team during shifts to keep everything running efficiently., • Ensure that all food quality and safety standards are met., • Lead by example, whether it's handling customer inquiries, jumping in to assist the team, or solving problems on the spot., • Help train and coach staff to perform at their best., • Maintain a clean, organised, and welcoming restaurant environment., • Handle stock counts and orders as needed., • Communicate clearly with both customers and team members, ensuring smooth service.

Salary \n \n about £34,445.27 with overtime available \n \n \n Come and join our front line heroes working for a sustainable, diverse and community focused employer who puts its people at the heart of its business. \n \n Our Stagecoach heroes continue to keep London’s people moving and the safety and support of our people is paramount and at the heart of our business. \n \n Our vision is to help people lead more sustainable lives, harnessing new and greener technology, whilst protecting our people and customers. The health and wellbeing of our diverse people is a priority as we support people to be themselves at work and supporting our local communities with our charitable partnerships. \n \n So come and join our Rainham garage heroes. \n\n • Get paid to train as not only will you be earning from day one, we’ll also pay for all of your training costs, worth around £4,000\n\n \n\n • Typical annualised earnings of about £34,445.27 with overtime available\n\n \n\n • Working different shift with different days off each week\n\n \n You’ll be one of our great team of bus drivers who transport our fantastic customers safely and comfortably every day to healthcare and employment, to shopping and leisure, and to friends and family. \n \n Aside from the satisfaction of being a key worker in your community, there’s loads of reasons for you to join the Stagecoach London team… \n\n • Great benefits including a generous company pension scheme, 20 days holiday, free financial education and affordable loans, and finally a range of money-saving opportunities including discounts on holidays and retail, cinema outings, dental insurance, vehicle breakdown cover and hotels and attractions\n\n \n\n • Free travel for you and a household member on TfL bus and rail services (this is a non-contractual benefit) and outside London there is free travel for you and a companion on Stagecoach buses.\n\n \n\n • Guaranteed 41 minimum hours with overtime for those who want to increase their earnings\n\n \n\n • Plenty of job security from being a key worker at the heart of our communities, where we always need great people behind the wheel\n\n \n\n • UK-wide opportunities whereby if you’re moving out of choice or circumstance, as we run bus companies across the UK, you can transfer to a new location\n\n \n\n • Supportive and high quality training from some of the best (and nicest!) driver trainers in the industry – we’ll teach you everything you need to know about our routes, our vehicles, how to offer the best customer service and more.\n\n \n\n • Career development including our Trade Up scheme for drivers who want to move into engineering, promotion opportunities to Driver Mentor, Regulator/Controller and Driving Instructor, and routes into management and leadership for those who want that\n\n \n\n • Secondment opportunities to work elsewhere in the business – either on big events like Silverstone and Cheltenham Festival, or into our Stagecoach wide head office support functions\n\n \n\n • An employee assistance programme to support health and wellbeing through a confidential service available 24 hours a day which provides specialist guidance and assistance on a range of personal and work-related issues, from dealing with stress and anxiety to managing financial, marital or legal issues.\n\n \n\n • A great working environment with loads of opportunity to make new friends from a bunch of great workmates, managers who work hard to create great places to work, and employee networks building inclusive environments for women, veterans, carers, multicultural and LGBTQ+ colleagues. We are proud to advocate and partner with our corporate charity, as well as a number of community engagement projects – in addition to proudly promoting an array of health, wellbeing and family initiatives.\n\n \n The recruitment process is simple – you apply online, we’ll get you in for an interview, and that’s it! \n \n It doesn’t matter if you’re working in customer service, the care industry, retail, hospitality or in a warehouse or factory, the only things we need are… \n\n • You need to be 18 years old and hold a driving licence with no more than 6 penalty points (unless you have held the licence for under two years)\n, • You need to want to deliver great customer service\n, • You need to have a patient, safe and courteous approach to driving\n\n \n So if that’s you, and you like what we’re offering, then apply above! \n Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age. \n \n Location: \n \n Stagecoach Rainham Garage Units 2,3 and 4, Albright Industrial Estate, Ferry Lane Rainham RM13 9BU

As the Social Media Specialist, you will implement social media communications for our Marketing strategy. You will manage and support brand-led and home-specific social media channels including planning a wide range of advertising campaigns and creating social media post templates for our care homes to use on their pages. This also includes managing admin rights for home-specific pages. Your focus will be on enhancing Barchester''s presence online through the brand''s social media platforms through organic and paid activity, with the ultimate aim of driving the reputation of the home to our target market and generating enquiries through our social advertising campaigns You will collaborate with the Head of Digital Marketing and our Social Media agency to boost social media engagement and meet commercial goals. This is a fantastic opportunity to work on a wide range of online marketing campaigns and initiatives as part of a fast-paced team. Hybrid working, working from home whilst visiting our offices once a week located in Finsbury Square, London. Will also include frequent visits to our care homes and hospitals across the UK, flexibility and a willingness to travel is important. Your specific responsibilities as a Social Media Specialist at Barchester will include: \n Write social media templates for our care home admins to use on their pages including community engagement templates and brand led templates that showcase our USPs and offer \n Writing and scheduling weekly posts through our social media management tools \n Producing weekly social media round-ups and monthly social media reports \n Working inconjuction with our social media agency to plan, execute and deliver a wide range of advertising campaigns to drive interest \n Utilise data from our CRM to better target our potential customers through social advertising Liaising with our Customer Service Manager and PR team as required to support on any social or PR issues to protect our reputation Assisting with ad-hoc digital projects, campaigns, initiatives, or events. \n ABOUT YOU To join us as a Social Media Specialist at Barchester, you will have proven marketing experience and management of brand profiles within social media including social advertising. You must have excellent written communications skills and experience of using Brandwatch (or similar) and social media monitoring tools. You must have experience of utilising data from CRM platforms to improve the targeting of our social media campaigns. Your strong attention to detail and can-do approach means you'll be happy to turn your hand to a range of different tasks, while your solid organisational and prioritising skills ensure you can work on and deliver several different projects at the same time. You're someone who's full of initiative, with interpersonal skills that enable you to work well as part of a team. If you have a degree that would be an advantage, but isn't essential. REWARDS PACKAGE As well as a competitive salary, we can offer you impressive benefits which would include a contribution pension scheme and free training and development. You'll also have plenty of opportunity to grow your career in a large organisation with a warm and supportive environment. If you'd like to use your marketing, writing and communications skills in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be.

Barchester's marketing team has an exciting opportunity looking for a proactive and creative PR Executive to join the Brand Team. Working closely with the PR Manager, you'll play a key role in strengthening our reputation within local communities and supporting our care homes to drive commercial success. You'll be at the heart of our positive storytelling creating compelling PR content, supporting homes with media opportunities, and ensuring our brand shines across every channel. With strong communication skills, a keen eye for detail, and a passion for great customer service, you'll help us celebrate what makes Barchester exceptional. NEED TO DO: Develop and deliver PR stories that highlight the quality of our care services Create self-serve PR tools and guidance to help homes generate positive local coverage Manage media enquiries and coordinate filming opportunities Celebrate and amplify great press coverage across the business Maintain and optimise intranet content to support an intuitive user experience Promote care ratings, awards, business successes, brand initiatives, and our Charitable Foundation Leverage content that showcases what we want to be known for including our care services, Care & Life Enrichment framework, dining experience, and life enrichment Support PR activity for homes under construction or refurbishment Work with internal stakeholders to share content across multiple channels Collate and distribute daily press cuttings to key stakeholders Track and report on weekly and monthly coverage Maintain monthly trackers to keep Operations informed Analyse trends to identify successes and areas needing additional focus NEED TO HAVE: Strong written and verbal communication skills High attention to detail A customer-focused mindset Ability to work at pace and manage multiple priorities A passion for storytelling and brand reputation REWARDS PACKAGE: Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Senior Therapist - The Peak - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. \n\n About The Job \n\n An opportunity has arisen for a Senior Therapist at The Peak to join us at Jumeirah Carlton Tower. \n\n\n\t • Perform spa treatments to the highest standards, ensuring adherence to protocols and providing professional service.\n\t, • Ensure therapists are prepared for guests, conduct consultation questionnaires, and handle complaints or queries effectively and professionally.\n\t, • Maintain a clean and safe spa environment in line with regulations, ensuring adherence to SOPs and UAE regulations.\n\t, • Oversee therapist training paths, maintain treatment room standards, and participate in continual training with product houses.\n\t, • Keep treatment costing and inventory par stock updated, minimize waste, and ensure the "Cost of sales" aligns with budget.\n\t, • Achieve retail sales targets through personal prescriptions, provide beauty demonstrations, and maintain product knowledge.\n\n\n About you \n\n The ideal candidate for this position will have the following experience and qualifications: \n\n\n\t • High School Diploma.\n\t, • Qualified to NVQ level 3 or equivalent BTEC, BABTEC, CIDESCO or body therapy NVQ Level IV.\n\t, • 2 - 4 years of experience as a Spa Therapist within luxury hospitality or luxury customer service.\n\n\n About the Benefits \n\n At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n\n Benefits include: \n\n\n\t • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty!\n\n\n

Virgin Active are committed to changing people’s lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. \n We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world-class member experience. We are now looking for a New Member & Sales Host to join our Acquisition Team. \n It’s a truly exciting time to be joining Virgin Active. We are transforming our clubs and redefining who we are — evolving into social wellness clubs that connect people, movement, relaxation and community all under one roof. With refurbishments underway across the majority of our estate and a renewed focus on experience-led wellness, this role plays a key part in shaping the first impression of our new era. \n The New Member & Sales Host is responsible for inspiring people to begin their wellness journey, delivering an exceptional sales and onboarding experience, and ensuring every new member feels welcomed, valued and supported through their first 90 days. You are the first impression of the club and a core part of building long-term member relationships. \n The Role \n\n • \n Take ownership of individual membership sales targets, contributing to overall club growth and retention. \n\n • \n Engage prospects with empathy and curiosity, delivering value-led tours based on their goals and motivations. \n\n • \n Drive self-generated leads and maintain consistent follow-up using CRM systems. \n\n • \n Personally welcome new members and deliver a tailored onboarding experience. \n\n • \n Guide members through their first 90 days, ensuring regular engagement and a sense of belonging. \n\n • \n Create moments of generosity that surprise and delight, bringing Unreasonable Hospitality to life. \n\n • \n Encourage participation across classes, PT, recovery, and club services. \n\n • \n Collaborate with instructors, trainers, and club teams to ensure a seamless experience. \n\n • \n Maintain high standards of administration, time management, and communication. \n\n • \n Support the smooth operation of the club and uphold all Virgin Active brand standards. \n\n\n Experience \n\n • \n Previous experience in sales, hospitality, wellness, or customer-facing environments (desirable). \n\n • \n A strong passion for people, wellness, and meaningful connection. \n\n • \n The ability to meet and exceed targets while delivering a premium experience. \n\n • \n Excellent communication and interpersonal skills – warm, confident, and engaging. \n\n • \n Strong organisational skills with attention to detail and follow-through. \n\n • \n A proactive, positive attitude and a natural sense of care and hospitality. \n\n • \n Flexibility to work early mornings, evenings, weekends, and club events. \n\n\n Our Perks \n\n • 30 days (including bank holidays) annual leave – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.\n

In-Room Dining Supervisor - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa. \n\n About the Job \n\n An opportunity has arisen for a In-Room Dining Supervisor to join us at Jumeirah Carlton Tower. \n\n The main duties and responsibilities of this role: \n\n\n\t • Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity.\n\t, • Develop and implement timelines, delegate tasks, and brief staff on duties across various departments.\n\t, • Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly.\n\t, • Compile duty rosters and advise on changes as necessary.\n\t, • Prepare reports and maintain appropriate filing systems.\n\n\n About you \n\n The ideal candidate for this position will have the following experience and qualifications: \n\n\n\t • Excellent listening skills and customer orientation.\n\t, • Adaptability and appreciation of cultural diversity\n\t, • Passion for driving excellence\n\t, • Adaptable and flexible\n\t, • Two years of experience in a similar role within a luxury Hotel.\n\n\n About the Benefits \n\n At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n\n Benefits include: \n\n\n\t • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty\n

Store Manager Designate Store Manager Designate - South London - 39 Hours Who are we? At Pets at Home, we're passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions. What's the role? As a Store Manager Designate, you will report to the Area Manager, and you will be working in one of several stores within the local area. You will empower the teams you are working with to maximise sales and performance across all major KPI's. You will inspire your team, inject fun into the workplace and create a truly fantastic place to shop and work. A Designate role is a great way to experience working with different teams and different sized stores to develop your skills as a Store Manager. When recruiting for Store Manager Designates, we intend that you'll complete a few months in a Designate role but that you will eventually take responsibility for your own store. Your key responsibilities will include: • Overseeing all aspects of daily operations, from stock control to store standards., • Leading and inspiring your team to achieve sales targets and exceed KPIs., • Creating a positive and fun working environment for your colleagues., • Ensuring health and safety compliance across the store., • Delivering outstanding customer service, embodying our mission to be the Best Pet Care Business in the World. We'll provide industry-leading training to help you thrive in your role and equip you with the skills and knowledge needed to deliver exceptional service and care for both customers and their pets. Who are we looking for? We're looking for someone with: • At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast-paced setting., • A passion for retail and a proven track record of delivering excellent results., • Flexibility to work a 7-day shift pattern, including weekends and bank holidays., • Strong communication and leadership skills to engage and motivate your team., • A willingness to complete 6 months of comprehensive training covering customer service, pet care, and health & safety. Benefits We reward our Store Managers with a comprehensive package designed to support your well-being, including: • Annual bonus opportunities., • 28 days paid leave, rising to 33 days after 2 years (including bank holidays)., • A birthday day off to celebrate in style., • Life assurance worth 4x your annual salary., • A 4% company pension contribution., • Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products. Click here to read our Values & Behaviours Click here for more details and other benefit We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!" Don't wait-apply now! We may close the vacancy early due to high interest.

Barchester Healthcare is looking for a dynamic Brand Manager to join our Brand Team and play a pivotal role in shaping how we engage customers across the UK. Reporting to the Head of Brand Marketing, you'll develop and deliver a compelling brand proposition that drives engagement, strengthens our reputation, and supports commercial performance across our portfolio of care homes and hospitals. This is a role for someone who thrives on collaboration, understands what truly matters to customers, and can translate that into powerful messaging and tools that support our teams on the ground. NEED TO DO: Create and refine the key messages that matter most to our customers Build strategies to grow awareness of our homes and services Use demographic insight to tailor brand activity to our audiences Work with stakeholders to bring our Care & Life Enrichment Framework to life externally Stay ahead of industry trends to identify opportunities and risks Oversee the development of print and digital collateral that inspires confidence and drives enquiries Ensure all customer-facing materials reflect our brand guidelines and tone of voice Partner with the digital team to maintain a cohesive brand presence across all channels Lead the creation of event collateral and assets through our web-to-print system Develop self-serve tools and guidance that help homes drive engagement and enquiries Ensure a smooth, intuitive customer journey for teams using these tools Lead a team that delivers exceptional customer service and fast response times Gather feedback from homes to continually improve support and resources Oversee the full delivery of our flagship annual awards (Barchester Care Awards) Manage cross-functional teams to deliver a high-quality event on time and on budget Support the coordination of the in-person event for 450 attendees, plus live streaming to homes and hospitals Maintain regular communication with Operations throughout the process Analyse data to identify trends, opportunities, and areas for optimisation Report on performance and adjust strategies accordingly Oversee brand investment to ensure it delivers against our objectives Set clear objectives aligned to our brand strategy Foster a culture of continuous improvement, collaboration, and engagement with Operations NEED TO HAVE: A confident brand marketer with experience developing propositions and multi-channel messaging Strong stakeholder management and communication skills A strategic thinker who can translate insight into action Experience leading teams and managing multiple projects simultaneously A passion for delivering high-quality work that supports both customer experience and commercial goals REWARDS PACKAGE: Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766

Financial Accountant - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with one of London’s largest naturally lit swimming pool. \n\n About the Job \n\n An opportunity has arisen for a Financial Accountant to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: \n\n\n\t • Ensure completeness and verification of daily transactions for Finance Manager approval.\n\t, • Assist in preparing monthly financial reports and analysis.\n\t, • Establish guidelines and deadlines for monthly work to ensure timely reporting.\n\t, • Maintain standard operating procedures for uniformity and departmental objectives.\n\t, • Schedule and distribute departmental work efficiently among team members.\n\t, • Organize monthly training sessions for finance colleagues to enhance competence.\n\n\n About you: \n\n The ideal candidate for this position will have the following experience and qualifications: \n\n\n\t • Degree in Finance & Accounting / Commerce / Mathematics / Economics.\n\t, • Minimum 5 years of finance experience within the hospitality or customer service industries, with a background in hotel operations highly preferred.\n\n\n About the Benefits: \n\n At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n\n Benefits include: \n\n\n\t • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty\n\n\n

As a Sales Coach, you will play a pivotal role in increasing occupancy across our Barchester Healthcare services by delivering high-quality learning solutions that strengthen sales capability at every stage of the customer journey. You'll immerse yourself in how families choose care, identify barriers to conversion, and design training that turns missed opportunities into confident, consistent sales success. NEED TO DO: Enquiry-to-admission insight - immerse yourself in current practices and results Training needs analysis to identify gaps and propose commercially focused programmes Identify key conversion points and build learning that maximises occupancy Review mystery shopping and insight data to shape performance-boosting interventions Support new builds and refurbished homes to achieve rapid commercial success Become fully versed in Customer Experience, Resident Experience and Life Enrichment to spot missed opportunities Create a suite of training materials aligned to Barchester's brand and L&D framework Develop structured learning that enhances both technical knowledge and sales skill Use a wide range of learning methodologies to deliver impactful, innovative training Offer blended delivery -digital, face-to-face, in-home coaching and more Travel nationally to deliver learning where it's needed most Build effective learning environments with the right tools and systems Prepare and deliver high-quality sessions that inspire confidence and capability Implement modules on our Digital Learning Platform and future HRIS Plan and communicate training schedules across homes, regions and divisions Continuously refine and improve training content and delivery Deliver dynamic presentations and coaching that motivate and empower leaders Provide one-to-one coaching to strengthen sales confidence and consistency Enhance product knowledge, refine sales processes and ensure consistent messaging Act as a role model for exceptional sales and customer experience behaviours Maintain your own development plan to stay ahead of modern sales techniques Use varied evaluation methods to measure impact and refine learning Work closely with Divisional Sales & Marketing Managers and Regional Directors Collaborate with senior leaders, product and marketing teams to support sales growth Maintain an engaging Sales Training area on the Digital Learning Platform Observe practice in homes, report findings and recommend improvements Align with L&D quality assurance to enhance training effectiveness Maintain accurate digital training records aligned to statutory and mandatory requirements Store documentation clearly and consistently Monitor completion rates and provide regular reports to leaders Ensure all supporting e-learning and system training is completed NEED TO HAVE: Proven experience in L&D with a strong sales and commercial focus Demonstrable success improving performance through learning interventions Experience delivering competency-based learning and coaching Strong understanding of best-in-class sales and customer experience practices Excellent stakeholder management and cross-functional collaboration Skilled in digital learning and blended delivery Creative, commercially minded and results-driven Full UK driving licence and willingness to travel nationally REWARDS PACKAGE: Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team 7766

Are you passionate about swimming – someone who’s willing to go the extra mile to inspire our members to reach their goals? \n Your job… \n\n • Ensuring all poolside activities and scheduled swimming lessons are promoted effectively and delivered to the highest standard, creating an exceptional experience for our members.\n, • Responsible for developing creative and innovative classes following the Swim England (ASA) national plan for Teaching Swimming.\n, • Providing a safe and enjoyable environment for all of our members within the pool & surrounding areas.\n, • Deliver great customer service by providing personal attention and care to all members.\n, • Accurately complete records for the function to track attendance and improvements in fitness making sure individual, team and department targets are being consistently met.\n, • Work closely with Swim management to meet and exceed set targets and objectives, help achieve commercial success within the department and wider Club team.\n\n What we can’t live without… \n To be successful, you’ll need to be flexible, friendly and approachable. You’ll be ready for an exciting challenge and have the ability to connect with our members and get on well with people from all walks of life. \n\n • Swim England/ASA Level 2 in Teaching Swimming or STA Level 2 Certificate in Swimming Teaching\n, • Exceptional communication skills and experience in a customer facing environment, able to respond appropriately & professionally to everyone you interact with in all manners, including face to face, over the phone & via email correspondence.\n\n Your commitment…. \n This role is part time. Flexibility is required to meet the needs of the business; typical lessons take place after school or in the mornings for pre school, as well as weekends, and sporadic 1-2-1 lessons.

Credit Control Manager - Drive AR Performance in a Global Beauty Brand Your new company A fast-growing international group in the Beauty and Skin Care industry, home to multiple brands and operating across global retail, distribution and e-commerce channels.With rapid expansion, increasing customer complexity and exposure to major international accounts, our Group Credit Control function plays a vital role in protecting cash flow and managing credit risk. As the business continues to scale, they are looking for an experienced and hands-on Credit Control Manager / Senior Credit Controller to join our team and strengthen our global finance operations. Your new role • Manage end-to-end Credit Control activities for assigned entities., • Handle daily payment allocation and cash application, • Chase overdue balances and follow up with customers, • Manage offsets, reconciliations and chargebacks, • Lead dispute resolution and communication with key accounts, • Prepare and maintain DSO, ageing and AR exposure reports, • Standardise and automate AR reporting across entities, • Monitor overdue balances and risk positions, • Support AR consolidation for the US, Italy and Spain, • Participate in weekly and bi-weekly AR review meetings, • Implement process improvements, automation and simplification, • Set up and manage automated payment reminders, • Act as the main Credit Control contact for major customers, including Amazon, • Collaborate closely with Finance, Sales and local Credit Control teams, • Challenge commercial decisions that increase credit risk, • Support decisions on credit limits, payment terms and credit insurance, • Work confidently across multiple ERP systems (Business Central, IBM-based systems, NetSuite) What you'll need to succeed • 5+ years’ Credit Control experience, ideally at senior level, • Industry knowledge either in FMCG or Retail, • Strong operational receivables background, • Solid reporting and data analysis skills, • Experience assessing credit risk, • Good understanding of credit insurance and policy management, • High proficiency in Excel (advanced formulas, pivot tables), • Experience working with large/global customers (Amazon highly desirable), • Ability to thrive in a fast-growing, multi-entity environment What you'll get in return • A key role in a high-growth global business, • Exposure to international stakeholders and major retailers, • Opportunity to drive real process improvements and automation, • A collaborative, fast-paced and entrepreneurial environment, • The chance to shape and strengthen a growing Group Credit Control function What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4732168

Deputy Manager Join Our Team as Deputy Manager - Friern Barnet - 39 hours Who are we? We're more than just a pet store, we're a one-stop destination for everything pets need and pet lovers love. From toys and treats to groom rooms and veterinary care, our community-focused Pet Care Centres bring together passionate teams and devoted customers across the UK. We believe in creating a welcoming, supportive space where pets are family, and where our people thrive. What's the role? We're looking for a passionate and proactive Deputy Manager to join the leadership team at our Friern Barnet Pet Care Centre. This role is about more than just supporting day-to-day operations it's about leading by example, inspiring your team, and delivering an exceptional experience for both pets and their people. As Deputy Manager, you'll work closely with the Store Manager and take shared responsibility for the pet care centre's performance, team development, and customer engagement. You'll step up to lead when the Store Manager is away and play a key part in shaping a welcoming, knowledgeable, and pet-loving environment. No two days will be the same and that's just how we like it! What you'll be doing: Leading from the front setting the tone, inspiring your team, and driving performance every step of the way. Managing store operations, from stock control and merchandising to operational excellence and compliance. Creating a culture of fun, inclusivity, and collaboration where everyone feels welcome and supported. Delivering a best-in-class customer experience, tailored advice, expert support, and genuine care for every visitor .....and their pets! Living and breathing our values to help us become the Best Pet Care Business in the World. What's in it for you? We'll set you up for success with industry leading training, a comprehensive 6-month onboarding programme, and continuous development to help you thrive, in pet care, customer service, team leadership, and beyond. You'll also enjoy generous colleague discounts, career progression opportunities, and the chance to make a real impact in your community. Who are we looking for? You don't need to know everything about pets .... yet, we'll teach you that. But you do need to bring: • Have experience of running a team in a busy retail, hospitality or customer-focused environment as a manager / supervisor, • Worked with KPI'S and driven team performance, • A passion for people, coaching, developing, and motivating those around you to do their best., • A love for delivering great results and an eye for operational excellence., • Strong communication and organisational skills, you keep calm, even on the busiest days., • Flexibility to work a 7-day rota including weekends and bank holidays. Whether you're a seasoned retail leader or ready to take that next step in your career, if you care about people, pets, and creating brilliant experiences, we'd love to meet you! We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you

Veterinary Care Assistant - Greenford Veterinary Care Assistant - Greenford Vets for Pets We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Greenford Vets for Pets practice. Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities. You will assist all colleagues with non-clinical duties to support smooth running of the practice and provide the best standard of patient care. This a great opportunity for someone who is looking to progress into a student nurse role in the future. This is a full-Time position working 40 hours per week. This will include working 1 in 3 weekends. If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you. The attributes required: • You are the friendly and welcoming face for the client and their pets when they arrive at the practice., • You can provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available., • You are calm, attentive, and always focus on the clients' needs., • You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets., • You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy's first visit to the vet., • Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice. In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference. Benefits In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance. Please note training will take place across Greenford Vets for Pets & Brentford Vets for Pets. Location: UB6 0UW We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!

Store Manager Store Manager - Ruislip - 39 Hours Who are we? At Pets at Home, we're passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions. What's the role? We're looking for a Store Manager to lead our team in Ruislip. Reporting directly to the Area Manager, you'll take full responsibility for the daily running of your pet care centre, driving sales and performance while ensuring an exceptional shopping experience for our customers. Your key responsibilities will include: • Overseeing all aspects of daily operations, from stock control to store standards., • Leading and inspiring your team to achieve sales targets and exceed KPIs., • Creating a positive and fun working environment for your colleagues., • Ensuring health and safety compliance across the store., • Delivering outstanding customer service, embodying our mission to be the Best Pet Care Business in the World. We'll provide industry-leading training to help you thrive in your role and equip you with the skills and knowledge needed to deliver exceptional service and care for both customers and their pets. Who are we looking for? We're looking for someone with: • At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast-paced setting., • A passion for retail and a proven track record of delivering excellent results., • Flexibility to work a 7-day shift pattern, including weekends and bank holidays., • Strong communication and leadership skills to engage and motivate your team., • A willingness to complete 6 months of comprehensive training covering customer service, pet care, and health & safety. Benefits We reward our Store Managers with a comprehensive package designed to support your well-being, including: • Annual bonus opportunities., • 28 days paid leave, rising to 33 days after 2 years (including bank holidays)., • A birthday day off to celebrate in style., • Life assurance worth 4x your annual salary., • A 4% company pension contribution., • Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products. Click here to read our Values & Behaviours Click here for more details and other benefit We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!" Don't wait-apply now! We may close the vacancy early due to high interest.

Order Taker - In Room Dining - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. \n\n About The Job \n\n An opportunity has arisen for an Order Taker to join us at Jumeirah Carlton Tower within our In-Room Dining Team. \n\n The main duties and responsibilities of this role are: \n\n\n\t • Maximize sales and profits through exceptional value and service, utilizing effective up-selling and cross-selling techniques throughout the hotel.\n\t, • Maintain a thorough knowledge of all in-room dining menu items and actively review relevant information such as hotel events and daily specials.\n\t, • Demonstrate an understanding of hotel facilities and become proficient in hotel management systems such as Opera, Epicure, and Hotsos.\n\t, • Adhere to punctuality and uniform standards while fostering positive relationships with colleagues and other departments.\n\t, • Ensure compliance with hotel policies related to Fire, Health, Hygiene, and Safety, and possess a pleasant demeanor with proficiency in English and preferably additional languages.\n\n\n About You \n\n The ideal candidate for this position will have the following experience and qualifications: \n\n\n\t • Strong communication and interpersonal skills\n\t, • Strong customer service orientation\n\t, • Ability to tolerate moderate amounts of walking\n\t, • Ability to work flexible hours\n\t, • Demonstrates excellent grooming standards\n\n\n About The Benefits \n\n At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n\n\n\t • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty!\n

Are you passionate about swimming – someone who’s willing to go the extra mile to inspire our members to reach their goals? \n Your job… \n\n • Ensuring all poolside activities and scheduled swim lessons are promoted effectively and delivered to the highest standard, creating an exceptional experience for our members.\n, • Responsible for developing creative and innovative classes following the Swim England (ASA) national plan for Teaching Swimming.\n, • Providing a safe and enjoyable environment for all of our members within the pool & surrounding areas.\n, • Deliver great customer service by providing personal attention and care to all members.\n, • Accurately complete records for the function to track attendance and improvements in fitness making sure individual, team and department targets are being consistently met.\n, • Work closely with Swim management to meet and exceed set targets and objectives, help achieve commercial success within the department and wider Club team.\n\n What we can’t live without… \n To be successful, you’ll need to be flexible, friendly and approachable. You’ll be ready for an exciting challenge and have the ability to connect with our members and get on well with people from all walks of life. \n\n • STA level 2 certificate in teaching swimming or Swim England (ASA) level 2 certificate in teaching swimming. Together with;\n, • STA Level 2 Award in Aquatic Teaching - Baby & Pre-School or Swim England (ASA) Level 2 Teaching Pre-School Swimming\n, • Exceptional communication skills and experience in a customer facing environment, able to respond appropriately & professionally to everyone you interact with in all manners, including face to face, over the phone & via email correspondence.\n\n Your commitment…. \n This role is part time. Flexibility is required to meet the needs of the business; typical lessons take place after school or in the mornings for pre school, as well as weekends, and sporadic 1-2-1 lessons.

Receptionist - Hook, Hampshire \n\n Receptionist Overview: \n\n To be the first point of contact for all guests, in person and on the telephone at the heart of the Hotel. \n\n As a Receptionist working with our Front of House Team, you will excel at proving guests with first class service, ensuring a smooth check-in/out service and deal with any enquiries swiftly and efficiently. \n \nAs the first port of call for guests, you will directly affect their impression and experience of staying within an Elite Hotel. We are proud of the level of service offered at our hotels and you will provide a pivotal role in maintaining these standards. Although specific hotel reception experience is not essential, you will need to have an understanding of what constitutes outstanding service. You will have excellent communication and administration skills as well as an eye for detail. \n\n Receptionist Key Responsibilities: \n\n\n\t • To ensure the Guest Service & Switchboard Staff are managed, directed and motivated at all times to maintain the highest levels of customer care, relating to both our external and internal guests.\n\t, • To oversee the day to day operation of the Reception Desk, liaising closely with all Heads of Departments.\n\t, • To ensure that quality standards within the Guest Service Team are maintained and, wherever possible, improved upon. Red Star and Elite Standards to be the benchmark in all measurements.\n\t, • To ensure that all staff use the Fidelio Opera PMS, Concept and Squirrel POS to maximum effect, ensuring that all Reception Staff are fully conversant in all appropriate functions.\n\t, • The effective use of the Guest History (Profiles), logging and acting upon all guest feedback.\n\n\n At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about. \n\n

PingPong is on a mission to digitize trade, simplifying global growth for businesses. With $300B+ in payments processed, we're one of the world’s leading cross-border platforms – and we’re just getting started. PingPong currently has 38 offices in 15 countries and over 1,500 employees. Our international presence helps businesses solve complex payment needs in every major economy across all time zones. Now, we're scaling and looking for a Customer Success Manager to build and lead our customer operations function while establishing a scalable enterprise account management capability from scratch. WHAT’s THE CHALLENGE The Customer Success Manager will lead our customer operations team to deliver world-class support and onboarding experiences and help scale our enterprise account management function from the ground up. This is a rare opportunity to shape how we retain and grow our most strategic accounts while ensuring operational excellence across our customer base. WHAT YOU’LL BE DOING Customer Operations Leadership • Manage and develop our customer operations team, setting clear KPIs and maintain a high level of customer satisfaction., • Oversee day-to-day operations across all aspects of our business that impact our customer experience, from onboarding to transactions to issue resolution., • Identify friction points in the customer journey and work cross-functionally to drive systematic improvements., • Build scalable processes and leverage automation to improve team efficiency, • Provide commercial teams with operational insight to support deal structuring and strategic planning. Enterprise Account Management • Help design and launch our enterprise account management function, defining the playbook, engagement model and success metrics., • Personally manage a portfolio of strategic accounts, building deep relationships with these accounts., • Proactively identify ways to add value for our key clients, • Partner with BD and Product to structure complex deals and pilot new solutions with strategic accounts., • Translate customer insights into actionable product feedback. WHAT YOU BRING • 8 - 10 years of experience in payments/fintech (PSPs, cross-border payments, banking, or related) — with a mix of customer operations and account management experience, • 2+ years managing high-performing teams, • Proven track record of revenue expansion in an account management role, • Technical credibility – comfortable discussing APIs, integration and technical implementations, • Background in high-growth startup or scale up environments, • Familiarity with customer success tools and business intelligence platforms, • Fluent written and spoken English is required. Mandarin proficiency is preferred. WHO YOU ARE • You are entrepreneurial - comfortable with ambiguity, move fast and don’t need perfect instructions to get started, • You are equally comfortable being hands-on with strategic accounts and providing leadership to a team, • You understand operational detail and are able to build scalable processes but can also spot and act on commercial opportunities, • You are customer-centric and genuinely care about customer outcomes, • You thrive in fast-changing environments and find pragmatic ways forward, • You are data-driven and have the analytical ability to look at operational data to identify underlying issues and develop pragmatic and innovative solutions, • Excellent communication and relationship-building skills – able to influence internal and external stakeholders WHAT WE OFFER • Competitive salary, • Private medical insurance, • Dental insurance, • Salary sacrifice benefits, • Pension Scheme, • 25 days annual leave plus bank holidays, • Enhanced Parental leave (maternity/paternity) This role is based out of our London office. We are office-first company and value in-person collaboration If you're excited about this role but your experience doesn't align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles. PingPong is proud to be an equal-opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.

Head of Technical East London Food Manufacturing £90,000 - £95,000 + £7k Car Allowance + Private Healthcare This is a rare opportunity to lead technical at one of the UK’s largest and most complex food manufacturing operations. A flagship site. High profile. High expectation. And a genuine platform into a future group-level role. The site employs over 1,000 people and supplies a broad portfolio of complex products across both retail and foodservice channels. From a food safety perspective, the site is in a strong position. The challenge now is around consistency, standards and driving technical performance to the next level. There is a clear strategy already in place. What’s needed is someone capable of executing it - building alignment across the operation, strengthening the culture and ensuring technical standards are consistently delivered throughout the site. As the lead technical contact for customers, you’ll play a key role in managing relationships, building credibility and navigating difficult conversations when required. This is not a role for someone who simply says “yes” to everything. The business needs a strong, commercially aware technical leader who can challenge constructively and make balanced decisions. Reporting into group with a dotted line into site leadership, you’ll take ownership of the technical function, including budget responsibility and leadership of a team of 25+. A Technical Manager sits beneath you, meaning much of your time will naturally be customer and strategy focused. That said, visibility on the factory floor is essential. The business wants a leader who is present, approachable and engaged with the operation - someone who supports, develops and elevates the people around them. What’s in it for you? This is the kind of role that genuinely changes the trajectory of your career. Successfully delivering at this site will place you firmly on the radar for future progression within the wider group. The exposure, scale and complexity of the operation will give you the opportunity to operate at a very senior level, with a clear pathway toward group leadership in the future. Background It is essential that you have experience within chilled, high-care or high-risk food manufacturing, ideally gained in a large, fast-paced and complex operation. You’ll already be operating at Senior Technical Manager or Head of Technical level and be able to demonstrate success in leading teams, managing customer relationships and driving standards within demanding manufacturing environments. Equally important is your leadership style. The business is looking for someone grounded, credible and people-focused - a leader who can build trust across the site while still holding high standards and driving performance. Interested in finding out more? Apply below for a confidential conversation. There may be flexibility for the right individual.

Ideal candidate: • Will have experience of iTrent, preferably within an implementation role, • Will have contextual experience of HR and Payroll, • Will be adept with Business Objects and other reporting solutions, • Will have a firm grasp of change control Typical work activities: • Provide solutions to customer problems and escalate to the vendor where a common issue is becoming apparent, • Pro-actively supporting customers by spotting issues which may escalate into more serious technical problems, diagnosing those issues and resolving them, • Work closely with our internal departments on improvement plans, • Following standard, best practice processes to ensure our systems are maintained and pro actively supported, • Identify issues and support the HR & Payroll team to implement and test fixes, • Take the lead user acceptance testing procedures, • Maintain systems with a high degree of care and focus on customer improvements, • Administer the change control procedures and acceptance, • Identify opportunities for automation and improved communication through the use of Batch Processes, Scheduled Reports, Workflows and Process Chains/Chesklists, • Ensure our payroll is ‘audit ready’ and assist users with producing user audit journeys and reports, • Develop new reports for payroll and HR users to support key processes, • Work alongside the HR & Payroll function to interpret data and provide information to customers, • Support the ongoing maintenance and development of integrations between iTrent and third party solutions, • Support end users with user training and ongoing assessment of skills gaps The client is also closing their iTrent implementation project and will be looking for assistance with rolling out below modules so experience with below would be an advantage: Modules: HR Management and Administration Payroll Absence Management Employee Self Service Manager Self Service Performance Management Dashboards Organisational Charting e-Slips Case Management Paid Time Survey Builder Insight Builder Time & Attendance (Toil/Flexi) Offboarding Interactive Payslip E-Signatures Total Reward Statement Check-Ins Unified Sign On / Single Sign On

About the job As part of the Transform Together Consulting team you will lead impactful change primarily in the area of Data and AI by partnering with industry-leading companies to shape strategy and drive operational excellence. You will be working across organisational levels, depending on your comfort and experience, from SMEs to the C-Suite to help provide structure, knowledge, and insight into the best methods to deliver their transformation agenda. This typically involves taking a business objective from discovery through to adoption into BAU, utilising a combination of agile and traditional project and change management techniques. You will get real responsibility and accountability from the outset - you tell us how far you want to go; it's our job to get you there! About Transform Together Our mission is to enable people to live and work to their greatest potential. We are a consultancy full of business and technology transformation specialists who share the same values, attitude and work ethic. We believe that we do our best work with clients when we collaborate, feel truly valued and put happiness at the forefront of our operating model. At Transform Together, we help clients define, design, assess and deliver their transformation initiatives. But make no mistake, delivery and measurability are at the forefront of our consulting model. Our fresh, innovative viewpoint and delivery discipline create a competitive advantage, which is evident in our growth rate; we have maintained a triple-digit growth rate year-on-year. We are a delivery and team-oriented firm looking for like-minded individuals who have a passion for value creation. In return, you will be rewarded in ways that other consultancies don’t: all-inclusive weekends away to the world’s best cities, a fantastic array of benefits and most importantly, you’ll always be treated with respect. About You Essential Skills and Experience: • Minimum of 3 years of consulting experience, • Minimum of 4 years financial services experience, specifically Wealth, Asset Management, Investment and Insurance, • Minimum of 6 years total professional experience, • University degree in Business Management or Administration, Economics, Technology or Engineering, or a related field; a Master’s degree is a plus, • Identifying, assessing and leading on the implementation of opportunities for operational performance improvement, automation and AI-enabled operations management to reduce cost, increase productivity, and enhance customer experience., • Managing data-driven diagnostics of operational performance to identify and prioritise delivery opportunities, including waste reduction, reword elimination and automation, • Using process intelligence, AI-enabled tooling, and other delivery accelerators to drive end to end operational transparency, surface improvement opportunities, and measure outcomes against delivery targets, • Ensuring alignment across stakeholders by using collaboration and delivery management tools to track progress, benefits, and risks, • Defining KPIs and reporting frameworks to baseline, measure, and demonstrate the value delivered, • Contributing to delivery methods and tools, using data and AI to improve outcomes, performance, and transformation team efficiency, • Experience working closely with technical and non-technical stakeholders to align priorities, shape delivery plans, and turn requirements into practical outcomes, • Deep understanding of the mechanisms and tools to manage the successful delivery from both a traditional and agile perspective, • Excellent communication, presentation and stakeholder management skills., • A natural collaborative approach to your work, confident even amongst challenging stakeholder groups, • A positive, can-do attitude, strong team ethos and ability to work in an entrepreneurial environment, • Proactive approach to your work, maintaining high-quality standards while embracing innovative approaches to solve complex challenges Desirable Skills and Experience: • Experience using AI tools to accelerate delivery, automate routine activity, improve decision making, and increase transformation team efficiency is highly desirable, • Lean Six Sigma or alternative problem-solving accreditations, • Understanding and experience in utilising modern data analytics, governance and migration approaches, • Experience managing post-merger integration in the Finance, Wealth or Asset Management sector Benefits and Perks • Highly competitive base salary and industry leading bonus scheme, • Shareholding in Transform Together (opportunity to be part of a growing scale-up boutique consultancy), • Training opportunities and incentives - improving yourself through experience and knowledge is one of Transform Together's top priorities, • Life Assurance (4 x annual salary), • 25 days annual leave plus bank holidays, • Private Health Care with a leading provider, • Transform Together on Tour (See our LinkedIn), • Quarterly Socials and more Requirements added by the job poster Applicants must have the legal right to work in the UK. All offers of employment are conditional upon the successful completion of a pre-employment right to work check .

About us Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. The Role The Head of CRM will lead the development and execution of our global customer lifecycle strategy. This is a commercially critical role focused on maximising customer lifetime value, repeat purchase, retention, loyalty and advocacy. The successful candidate will bring strategic rigour to our CRM function, using segmentation, automation, predictive analytics, and insights to deliver meaningful growth. The role will report into our Chief Growth Officer and will work closely with our ecommerce, customer service and brand marketing teams. Please note: This is a full-time, permanent position based in either Edinburgh or London. We are currently operating a hybrid working approach with a minimum of 3 fixed days required each week working from our beautiful Townhouse in Edinburgh City Centre or London City Centre office. To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 19th May 2026. Please note that CVs submitted without a covering letter will not be considered. Key Responsibilities Customer Retention & Repeat Purchase Strategy • Own and implement a best-in-class customer retention strategy, driving improvements in second- and third-purchase conversion rates, frequency and lifetime value., • Define lifecycle stages and build on our existing behavioural comms flows across the full customer journey, from post-purchase nurture and upsell, to winback and re-engagement., • Map and optimise all touchpoints to minimise drop-off and maximise value including transactional comms, educational content and product care, and reorder nudges., • Use Klaviyo’s predictive analytics to proactively intervene and prioritise high-value or at-risk customers Segmentation & Automation • Develop a robust segmentation framework using behavioural, transactional, demographic and predictive data to enable a move away from broadcast comms to personalised, high relevance messaging., • Conduct cohort analysis by acquisition source, product, or timeframe to identify lifecycle patterns and refine campaigns., • Lead a structured programme of A/B testing across flows and campaigns to incrementally improve performance., • Optimise existing and new automated flows, differentiating journeys by region, product type, or previous actions., • Use Shopify and Polar Analytics data to power dynamic content and journeys. Campaign Strategy & Execution • Guide and elevate the CRM Campaigns Manager’s output, moving from broad segmentation to a refined, insight-led approach., • Set performance benchmarks (open, click, CVR, revenue per send) and drive continual improvement through reporting, feedback and test plans. Loyalty, Advocacy & Community Building • Own the strategic roadmap for our Insiders loyalty reward programme, • Analyse rewards take up and gather insights into what Insiders most value from the programme in order to optimise the offer, • Partner with the Creative, Content and Social teams to surface customer stories and advocacy moments in brand channels. Measurement, Reporting & Data capture • Refine the CRM reporting framework, tracking performance across retention, repurchase, CLV, engagement and revenue., • Build comprehensive dashboards to monitor and communicate performance, and share actionable insights with cross-functional teams., • Lead a structured programme of A/B testing to optimise first party data capture across all channels., • Ensure data capture methodology is clean and compliant at every stage of the customer journey. What We Offer • The chance to shape and influence the growth of a truly unique luxury brand on a remarkable growth trajectory., • A dynamic, entrepreneurial, and supportive working environment., • Competitive salary and performance-related incentives., • Opportunities for personal and professional growth in a high-impact, high-visibility role. About You To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • 5+ years in a senior CRM, lifecycle marketing or customer retention role in a fast-growth DTC luxury or premium brand context, • A strategic, data-driven marketer who can define long-term CRM vision and deliver day-to-day execution. You’re as comfortable building and testing flows as you are presenting customer strategy to senior stakeholders., • Analytical mindset with strong command of data interpretation, cohort analysis, and performance optimisation., • Demonstrable experience building segmented customer journeys that drive measurable CLV uplift., • Expert-level knowledge of Klaviyo, Shopify, and ideally Yotpo, • Strong grasp of luxury brand standards, able to balance data and performance with tone, elegance and brand voice., • Passion for customer experience, storytelling and long-term brand building. Interested? To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 19th May 2026. Please note that CVs submitted without a covering letter will not be considered.

Google PPC Manager Reporting to: Head of Growth Job Type: Full Time Location: Hybrid – Old Street / WFH About OMRE OMRE (meaning “lifespan” in Farsi) exists to build one of the defining longevity brands of our generation. We create science-backed supplements designed to improve healthspan—not just lifespan—by targeting the root causes of aging. Our CEO is a former medical doctor who left clinical practice after seeing first-hand that most chronic disease is preventable. In just over two years, we’ve reached global scale with the USA as our primary market. We have strong product-market fit, a premium brand, and a high-intent customer base. We are now scaling aggressively—and paid search is a key part of that growth. The Opportunity We’re hiring a Google PPC Manager who understands that running ads is the easy part. The real job is building funnels that convert and scaling them profitably. This role is for someone who: • Doesn’t just manage campaigns—they build growth systems, • Understands that Google Ads performance is driven by the funnel, not just the account, • Is obsessed with testing, iteration, and speed If you’re looking for a role where you just “optimise bids and budgets,” this isn’t it. What You’ll Be Doing Campaign Execution & Scaling • Build, manage, and scale campaigns across Google Ads and Microsoft Ads, • Own performance across Search, Shopping, YouTube, and Performance Max, • Continuously optimise for efficiency while scaling spend, • Structure campaigns in a way that supports testing and rapid iteration Funnel & Landing Page Ownership A click means nothing if it doesn’t convert. • Build and optimise landing pages to improve conversion rates, • Work across different funnel types:, • Standard PDP / product pages, • Advertorial funnels, • Direct response landing pages, • Understand when and how to deploy each based on intent and traffic type, • Run continuous A/B tests across headlines, structure, and offers, • You will have support from the eCommerce Manager, CMO, and Performance Creative Strategist—but the expectation is that you can independently manage, build, and optimise funnels yourself, making rapid tweaks and improvements without relying on others for execution. Relentless Experimentation • Constantly test new ad angles, messaging, and campaign structures, • Experiment with different funnel approaches (not just ads), • Launch tests quickly and iterate based on data, • Treat every campaign as a live experiment Data-Driven Execution • Monitor performance daily and act fast, • Kill underperforming campaigns quickly, • Aggressively scale what’s working, • Use data to identify bottlenecks across the funnel—not just within the ad account Speed & Output • Turn ideas into live campaigns fast, • Prioritise execution over over-analysis, • Thrive in a fast-paced environment where speed matters, • Maintain high output without sacrificing quality What We’re Looking For • 1–3 years of hands-on experience running Google Ads (eCommerce preferred), • Strong understanding of Search, Shopping, YouTube, and Performance Max, • Experience working with landing pages and CRO (not just ads), • Understanding of different funnel types (PDPs, advertorials, direct response pages), • Highly proactive with a strong bias for action, • Comfortable working with data and making decisions quickly, • Strong desire to improve, learn, and master performance marketing How You Think • You are conversion-obsessed—traffic is meaningless without results, • You test instead of debate, • You move fast and learn faster, • You take ownership and don’t wait for permission, • You care about outcomes, not activity Technical & Tools • Comfortable building and editing landing pages (Shopify, WordPress or similar), • Strong working knowledge of Google Ads platform and tracking, • Familiar with analytics tools (GA4, tracking platforms, etc.), • Actively using AI tools (ChatGPT, Gemini, Claude) to improve workflow and output What Success Looks Like • Campaigns are consistently improving through structured testing, • Winning funnels are identified and scaled, • Conversion rates improve over time, • New ideas are tested quickly and systematically, • Paid search becomes a reliable, scalable growth channel What We Offer • The opportunity to sit at the centre of growth in a high-scaling eCommerce brand, • Direct impact on revenue and company trajectory, • Close collaboration with an experienced leadership team, • Fast progression as the business scales, • 25 days holiday + birthday off, • Flexible working + hybrid setup, • Work from abroad (up to 3 weeks/year), • Free access to our premium longevity supplements Two questions Please include your answers (max 400 words each) in your CV or cover letter when you apply. 1. Yesterday’s Google results look down. How do you decide what’s real, what’s noise, and what to do next?, 2. You need a landing page live today. Creative is busy. What do you do?