Trabajos customer experience director en Reino Unido

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Director, Strategy EY-Parthenon , London The opportunity At EY-Parthenon, our unique combination of transformative strategy, transactions, tax and corporate finance delivers real-world value – solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity. With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, boards, private equity and governments every step of the way. The EY-Parthenon Financial Services (FS) Strategy team is currently seeking to expand their team and recruit Directors who will be able to leverage and build on their current strategy development, transaction and commercial experience, to lead a number of diverse and demanding projects for blue chip and entrepreneurial clients. In the EYP FS Strategy team, you can expect to work with a range of Financial Services clients (e.g., banks, insurers, payments providers, wealth and asset managers, FinTechs), advising on strategy development (e.g., growth strategy, product strategy, new market entry), and both corporate and private equity clients on the investment, acquisition and divestment of FS-specific businesses. The FS sector is highly dynamic, where regulation, new entrants, digitisation, and evolving customer behaviour are just some of the market forces influencing the landscape and future outlook. As such, for those with experience and a keen interest in Financial Services, this role provides the opportunity to continue to immerse yourself in one of the most complex and exciting sectors. Our work Our work is typically focused on applying our deep sector & strategy knowledge across Financial Services to various types of strategic projects, including: • Commercial Due Diligence: where in “buy-side” scenarios we work with private equity or trade investors to conduct analysis related market size and growth, competitor analysis, customer requirements/preferences, as well as assessing business’ revenue forecasts to inform the commercial and strategic merit of a proposed investment/acquisition. In “sell-side” situations, we work directly with the business’ Management team to provide similar analysis to support the sale/investment of the business., • Corporate Strategy: where we support Financial Institutions – from incumbent players, mid-size specialists to scaling FinTechs – to identify their strategic priorities and support in actioning them. We typically perform detailed assessment of the performance of these institutions, analyse how well they compete in their markets, and help them to define their strategic roadmap as part of key topics including growth and product strategy, new market entry, and cost/bottom-line optimisation among others. Typical output is the identification of most viable strategic options which will allow our clients to build competitive advantage in the markets they play, and position them for long-term, sustainable growth. You'll work with a high-performing, integrated team which focuses on a variety of global and local corporate clients and private equity clients. You'll have a diverse range of stretching leadership experiences which will give you continuous learning and development opportunities as well as a great sense of achievement. Your key responsibilities As a Director, you’ll typically be responsible for leading our largest client projects, shaping the deliverables, client relationships, and developing the wider team, with the support and coaching of our partners. You’ll drive exceptional client service across all engagements and guide your teams to ensure high quality of work and client ready outputs. Directors are expected to build recurring client relationships within their sector of expertise, acting as a trusted advisor and will often be consulted by clients beyond the project. You’ll also be involved in developing proposals and bids and actively contribute to EY-Parthenon thought leadership and internal operational initiatives. Directors form a fundamental part of the EY-Parthenon firm leadership team and are expected to help generate sales, especially via existing client and internal relationships, in order to drive the revenue targets of the business. Coaching and mentoring are at the heart of EY-Parthenon Strategy’s culture. Directors are expected to proactively support the professional development of the more junior members of the team as well as manage effectively upwards, working to develop an inclusive culture that drives high-performing teams whilst supporting the work-life balance experience of all involved in an engagement. This role will include: • Managing multiple project teams of between 4 – 10 consultants, • Creating an inclusive culture throughout the team and within engagements, • Developing our business – identifying opportunities within existing clients and driving sales activity, • Working closely with wider EY teams – across Business Consulting, Tax & Law, Strategy & Transactions and Assurance to drives cross-selling opportunities across the business and bring the best of the firm to our clients, • Taking responsibility for team management on risk, independence, objectivity, and compliance with EY policies across all that we do, • Overseeing engagement financials and manages book of business to optimise margin for the business, • Developing a community within the team – owning or developing internal practice initiatives such as Training, Professional Development, Innovation, Recruitment, etc., • Counselling of Consultants to provide career direction and advice Skills and attributes for success Successful candidates are intellectually curious, passionate about solving complex problems, hardworking, have an enthusiastic and approachable demeanour with an entrepreneurial mind-set. We want people who are great communicators, who collaborate well with people and teams, are willing to share technical knowledge with the team, and have a real desire to both learn and coach others. To qualify for the role, you must: • Have a minimum of 8+ years working experience, • Have prior experience of strategy consulting, preferably with commercial due diligence experience, or have strong commercial experience and/or relevant transaction experience, • Have relevant sector experience across Financial Services (e.g., subsectors including banking, insurance, wealth and asset management among others), • Have credible project management experience and demonstrate an ability to plan, deliver, structure, write and present work against tight deadlines, • Have experience in business development, and overseeing engagement financials, • Have analytical work experience across activities including market sizing, competitor analysis, and assessing a company’s performance/capabilities, • Be willing to share your technical and other knowledge with your team What we offer you We will fuel your ambition and potential with future-focused skills development that equips you with state-of-the-art methodologies and technology-enabled solutions. With more than 25,000 people in 150 countries, you will join an inclusive and empowering culture that values your uniqueness, prioritizes your wellbeing, and immerses you in the diverse thinking and cross-cultural experiences necessary to help deliver impact to clients across the globe and to help build a better working world. Learn _ about careers at EY-Parthenon. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY's Financial Services practice is a unique industry-focused business unit that provides a broad range of integrated services to financial institutions and other capital markets participants, including banks, insurers, wealth and asset managers and government. EY UK’s Remediation Team works across all sectors on a broad range of engagements with a diverse portfolio of clients, delivering consultancy services and support focused on the execution of remediation programmes and the management of regulatory risk. The team focuses on delivering some of the industry’s largest and most complex remediation programmes. This includes supporting firms in qualifying potential issues, root cause analysis, as well as designing and implementing past business reviews and redress schemes to remediate consumer harm. The opportunity Our objective is to continue being the market leader in delivering large-scale, complex remediation programmes within the Financial Services sector. We collaborate and work closely with teams across EY to design and execute technology-enabled delivery solutions that bring structure, pace and control to high profile programmes for our clients, while also building and deepening senior client relationships and identifying opportunities to support clients across the remediation lifecycle. As a Director, you will play a pivotal role in shaping EY’s remediation delivery strategy, taking end-to-end accountability for programme set-up and execution, and acting as a trusted adviser to senior client stakeholders on delivery approach, governance, risks and good customer outcomes. You will also be expected to originate and shape new opportunities, lead pursuits and proposals, and bring the best of EY to clients through strong relationship management and market-facing insight. Your key responsibilities As a Director within the Remediation Team, you will lead complex multi-workstream programmes from mobilisation through to closure, setting the delivery strategy, establishing governance and controls, and assuring high quality outcomes. Typical engagements include leading, directing and assuring the design, implementation or review of: • Past business reviews and large-scale remediation programmes for firms, • Programme design and control, including integrated plans, dependencies, RAID management, milestones, and operational execution, • Governance and operating rhythm, steering committees, working groups, decision forums, and clear escalation pathways, • Performance management and reporting including MI and insights, outcome tracking, executive dashboards and Board‑level reporting, • Resource and financial management comprising budgeting, forecasting, capacity planning, and commercial oversight, • Workstream leadership across multi‑disciplinary teams (operations, technology, data, risk) to deliver at pace, • Quality management incorporating assurance frameworks, outcome testing and continuous improvement across delivery lifecycle, • Delivery of FCA agreed actions including Section 166 reviews and Skilled Person engagements, • Development of programme artefacts, including policy frameworks, remediation principles and redress methodologies to scale repeatable delivery, • Originating, shaping and leading significant business development opportunities for new and existing clients The successful candidate will be expected to: • Provide visible leadership across EY’s largest and most complex remediation programmes, acting as the primary point of accountability for delivery, quality and outcomes, • Be a very established Programme Manager with significant experience of setting up and delivering large scale remediation programmes, • Set the overall programme strategy and delivery approach, including mobilisation, governance design, delivery controls, reporting and assurance, • Lead multiple workstreams and engagement teams concurrently, ensuring clear ownership, strong delivery cadence, and effective decision‑making discipline, • Own commercial performance and programme control, including budgeting, resourcing, risk management and contractual delivery commitments, • Translate complex regulatory expectations into actionable delivery plans and operating models that teams can execute at scale., • Operate confidently at senior levels, with strong written and verbal communication skills for Board‑level reporting, regulator engagement and executive presentations, • Proactively identify and convert opportunities for EY to provide additional advisory services, leveraging existing client relationships, • Lead, or play a senior role in, the development and governance of proposals for significant new client opportunities, • Build, maintain and deepen senior client relationships, acting as a trusted adviser across remediation, regulatory risk and broader transformation agendas, • Create a high‑performing team culture, mentoring senior managers and managers, and taking accountability for talent development, succession and performance outcomes, • Demonstrate a proactive, ownership‑driven mindset with a clear ambition to progress to Partner and help shape the future direction of the practice Skills and Attributes for Success: • Demonstrate extensive programme leadership experience, including setting up and delivering large scale remediation programmes, • Proven programme leadership experience delivering large‑scale, multi‑workstream transformation and/or remediation programmes, with complex governance and stakeholder landscapes, • Strong programme management disciplines and the ability to establish strong delivery controls, • Working knowledge of financial services regulation and remediation, with the ability to translate regulatory expectations into executable delivery plans and measurable outcomes, • Outstanding communication skills, strong commercial acumen and the ability to provide constructive challenge at senior levels, • Highly organised, structured and disciplined, with the flexibility to operate effectively across multiple priorities and under significant regulatory and delivery pressure, • Proactive and outcomes‑focused, anticipating issues, shaping solutions and driving decisions to conclusion, • Strong client‑facing presence, with the ability to build trusted relationships with senior executives, regulators and external advisers, • Confident in managing ambiguity and complexity, balancing regulatory expectations with pragmatic delivery considerations, • Demonstrated ability to originate, shape and grow new business opportunities within remediation and adjacent regulatory risk services, • A collaborative leader who works effectively across EY’s wider Financial Services practice and promotes a strong, inclusive team culture To qualify for the role, you must have some or all of the following: • Typically, 12+ years’ experience working within Financial Services or significant experience leading large‑scale remediation programmes, • Proficient in programme set‑up and execution (governance, planning, controls, reporting, resourcing and budget management) with the ability to translate regulatory expectations into effective delivery plans, • Sound technical knowledge of financial products and customer‑facing regulated activities (e.g. complaint handling, redress, conduct risk), • Strong academic background, ideally to a degree level or equivalent, • FPC or QCF Level 4 qualified (preferable but not required), • Proven experience managing, developing and sponsoring senior talent What we look for We are looking for individuals with a strong sense of ownership, commercial awareness and ambition to help transform the financial services industry. If you have a passion for leading some of the industry’s most complex and high‑profile remediation programmes, and are motivated by progression to Partner, this role is for you. What we offer We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: • Support, coaching and feedback from some of the most engaging colleagues around, • Opportunities to develop new skills and progress your career, • The freedom and flexibility to handle your role in a way that’s right for you If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

The Accounts Receivable Controller plays a key role in the financial management of the School, ensuring the accurate and timely billing, reconciliation, and collection of all tuition, transport, financial aid, after-school, and extracurricular fees. The role manages billing and collection processes for over 900 families and partner organisations, ensuring data accuracy, financial compliance, and an exceptional level of customer service. \n This position supports approximately £50 million in annual tuition and related income and requires a detail-oriented, technology-savvy, and proactive professional capable of operating efficiently in a fast-paced, deadline-driven environment. \n Key Responsibilities Billing and Data Management \n\n • Manage end-to-end billing for tuition, transportation, financial aid, after-school programs, and all ancillary charges for the School and its subsidiary.\n, • Maintain accurate family and student billing records in the school’s finance and student information systems (Microsoft Dynamics Business Central).\n, • Collaborate with Admissions, and departmental administrators and other internal stakeholders to ensure timely updates to student and fee data.\n, • Generate, review, and distribute invoices within strict deadlines; ensure compliance with Accounting and VAT regulations as well as school policies and contractual obligations.\n, • Monitor and reconcile data between finance, admissions, and student databases to ensure billing integrity.\n, • Prepare and maintain accurate audit trails for all transactions.\n\n Collections and Customer Relations \n\n • Manage the collection of fees and ensure that payments are received in line with the School’s terms and conditions.\n, • Communicate effectively and empathetically with parents, companies, and sponsors regarding outstanding balances.\n, • Negotiate payment plans where appropriate, maintaining professionalism and discretion when dealing with sensitive personal circumstances.\n, • Work collaboratively with the Finance Manager and Director of Finance & Operations to review overdue accounts and agree on next steps.\n\n Reconciliation and Reporting \n\n • Perform regular reconciliations between the fees ledger, bank accounts, and other sub-ledgers.\n, • Analyse billing and cash flow trends; prepare reports for management, auditors, and the Board as required.\n, • Produce insightful analytical reports on billing to assist in long-term financial planning.\n, • Support external audits and provide all necessary documentation related to fees and revenue.\n\n Systems, Innovation, and Process Improvement \n\n • Utilise financial systems effectively; identify opportunities to improve automation, reporting accuracy, and user experience.\n, • Contribute to digital transformation initiatives such as online payment platforms, automated invoicing, and data analytics tools.\n, • Ensure compliance with relevant UK financial, consumer, and data protection legislation, including GDPR, Consumer Credit Act, and HMRC guidelines.\n, • Maintain awareness of Anti-Money Laundering (AML) regulations and apply appropriate due diligence when processing and verifying payments from individuals and organisations.\n, • Identify and escalate potential compliance or irregular payment concerns to the Director of Finance & Operations.\n, • Develop and document best practices and standard operating procedures to ensure efficiency and consistency.\n\n Teamwork and Collaboration \n\n • Work closely with colleagues across Finance, Admissions, Operations, and Academic departments.\n, • Provide support and training to other team members on billing processes and systems.\n, • Contribute to a culture of continuous improvement, collaboration, and customer service.\n\n Qualifications and Experience \n Essential \n\n • A professional qualification in the accounting and finance field or equivalent.\n, • Substantive experience in an accounting, billing, or accounts receivable role.\n, • Proficiency with financial management systems (e.g. Business Central, iSAMS, Sage, or similar).\n, • Advanced Excel and data reconciliation skills.\n, • Strong understanding of financial controls and internal audit practices.\n, • Awareness of Anti-Money Laundering (AML) principles and responsibilities.\n, • Excellent interpersonal and cross-cultural communication skills.\n\n Desirable \n\n • Experience in the education sector, particularly within an international or independent school.\n, • Familiarity with financial aid administration, bursaries, or corporate billing.\n, • Experience managing large account portfolios (500+ customers).\n, • Knowledge of UK accounting standards and charity finance compliance.\n\n Key Competencies and Attributes \n\n • Accuracy and Attention to Detail: Ensures precision and reliability across all financial processes.\n, • Technological Proficiency: Experienced with finance software, databases, and advanced Excel functions.\n, • Analytical Thinking: Able to interpret and reconcile complex financial data.\n, • Communication Skills: Strong written and verbal communication, with diplomacy and cultural sensitivity.\n, • Deadline Management: Works efficiently under pressure, meeting strict billing and reporting deadlines.\n, • Compliance Awareness: Understands financial, AML, and data protection responsibilities.\n, • Team Player: Collaborative, supportive, and approachable.\n, • Initiative and Innovation: Continuously looks for ways to improve processes and customer experience.\n

Senior Public Affairs Manager \n \n London 40 hours per week \n Monday - Friday, 4 days in the office, 1 day from home \n \n Shape the public affairs agenda of a market-leading business \n \n Verisure is looking for an experienced and ambitious Public Affairs Manager / Senior Public Affairs Manager to join our UK business. \n \n This is a newly created, high impact role with significant visibility across the organisation and externally. Reporting directly to the UK Managing Director, you will have the opportunity to shape and lead Verisure’s public affairs and regulatory agenda at a time of significant growth and change. \n You’ll work at the heart of one of Europe’s fastest-growing companies, helping shape how our brand engages with government, regulators, policymakers, industry bodies, law enforcement and other key stakeholders. \n \n This is a role for someone who can think strategically, influence at senior levels and, importantly, roll up their sleeves and make things happen. \n \n Why Verisure?: \n \n Verisure is a global leader in professionally monitored security services, protecting more than 6.3 million customers across 18 countries. \n \n Every day, our teams use leading technology and 24/7 professional monitoring to deter, detect, verify and intervene, helping protect our residential and small business customers from burglary, intrusion, fire, physical attack and other threats. \n \n Our mission is simple: to protect what matters most. \n \n We are operating in a market with significant potential for further growth, supported by a strong recurring revenue model, long-term customer relationships and a high-performing culture built around purpose. \n \n We’re growing fast, we’re doing it right, and we’re still just getting started. \n \n The opportunity: \n As Public Affairs Manager / Senior Public Affairs Manager, you will take ownership of Verisure’s UK public affairs and regulatory strategy, ensuring it is closely aligned with our business priorities, risk profile and long-term growth ambitions. \n \n You will build on strong foundations while developing a compelling public affairs narrative and establishing Verisure as a credible and influential voice across the security, technology and connected services sectors. \n \n The role will span a broad regulatory and stakeholder landscape, including: \n\n • The private security sector and its regulatory environment\n, • Relationships with police, law enforcement and public security stakeholders\n, • Consumer regulation and broader regulatory developments affecting our business\n, • Political and government engagement\n, • Industry associations, policy groups and other external stakeholders\n\n \n A key part of the role will be understanding the stakeholder landscape, identifying opportunities and risks, developing Verisure’s external narrative and then driving consistent execution against it. \n You will also identify opportunities for senior leaders, including the Managing Director and Operations Director, to engage externally and, where appropriate, represent Verisure directly with key stakeholders. \n \n This is a rare opportunity to build and shape an important public affairs function within a high-growth, consumer-focused business, with the autonomy and visibility to make a genuine difference. \n \n What you'll be doing \n\n • Develop and execute Verisure’s UK Public Affairs and regulatory strategy, aligned with business objectives and Group priorities.\n, • Develop and articulate a compelling Verisure public affairs and regulatory narrative, positioning the company as a credible and influential voice within the sector.\n, • Build, maintain and strengthen relationships with UK regulators, policymakers, government authorities, police and law enforcement bodies, industry associations and other key stakeholders.\n, • Monitor political, regulatory and legislative developments, translating complex issues into clear, commercially relevant advice for senior leadership and Group stakeholders.\n, • Identify emerging regulatory risks and opportunities and proactively develop strategies to mitigate risk and support sustainable business growth.\n, • Represent Verisure externally across relevant forums, trade associations, industry events and advocacy platforms.\n, • Support the development of policy positions, regulatory messaging and advocacy strategies across the security, technology and connected services sectors.\n, • Work closely with the Group Regulatory & Public Affairs team to ensure a coordinated approach to UK and wider legislative and regulatory priorities.\n, • Coordinate with Group and regional teams to ensure effective execution of Public Affairs and Regulatory initiatives across the UK.\n, • Support senior leaders with high-profile stakeholder engagement and strategic external interactions.\n, • Develop clear plans, objectives and KPIs for public affairs activity and ensure effective delivery against them.\n, • Provide insight and guidance to internal stakeholders, helping the wider business understand and respond to changes in the external environment.\n\n \n What we're looking for: \n We’re looking for an experienced public affairs professional who brings credibility, maturity and impact from day one, combined with the curiosity, energy and ambition to build something for the future. \n \n You’ll be a strategic thinker who is equally comfortable getting into the detail and delivering the plan. You’ll know how to influence senior stakeholders, build trusted external relationships and turn complex political and regulatory issues into clear business decisions. \n \n You’ll ideally bring: \n\n • 10+ years’ experience in public affairs, government relations, regulatory affairs or a closely related discipline, ideally gained within a large, fast-paced B2C environment.\n, • A proven track record of developing and delivering public affairs and regulatory strategies that achieve measurable business outcomes.\n, • Strong understanding of the UK political, regulatory and stakeholder landscape, with an established network across relevant government, regulatory and industry bodies.\n, • Experience engaging with UK regulators and policymakers and influencing policy or regulatory agendas.\n, • Strong spokesperson and external representation skills, with the ability to develop compelling narratives and communicate with credibility and confidence.\n, • The ability to operate as a senior stakeholder influencer, advising, challenging and partnering with senior leaders.\n, • Strong commercial and business acumen, with the ability to understand complex business priorities and translate them into effective public affairs strategies.\n, • Excellent project leadership and organisational skills, with the ability to take initiatives from concept through to execution.\n, • Experience managing complex, cross-functional or multi-market projects with clarity, structure and pace.\n, • A highly hands-on and delivery-focused approach, someone who enjoys turning strategy into action rather than simply setting the direction.\n, • Experience within a regulated and/or publicly listed business, particularly in technology, telecommunications, consumer services or a related sector, would be advantageous.\n, • Experience of legislative or policy development within Parliament, government or a relevant regulatory authority would also be beneficial.\n\n \n You’ll have: \n\n • Direct exposure to senior leadership, including the UK Managing Director.\n, • The opportunity to build and shape Verisure’s UK public affairs function.\n, • Significant influence over the company’s external positioning and regulatory agenda.\n, • The opportunity to work across a broad and evolving regulatory landscape.\n, • Exposure to Group and international stakeholders.\n, • The chance to represent a market-leading brand with millions of customers.\n, • A role where your ideas, relationships and execution can have a tangible impact on the business.\n\n \n Diversity, Equity, Inclusion & Belonging: \n At Verisure, we are committed to fostering a diverse and inclusive workplace, recognising that diversity of thought and background makes our teams stronger and more innovative. \n We reject all forms of discrimination and bias and believe everyone should have access to opportunity, regardless of gender, age, disability, race, sexual orientation or any other status. \n \n If you’re ready to shape the public affairs agenda of a growing, market-leading business, we’d love to hear from you.

What if you could do the kind of work the world needs?At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.A little more about the role As an Associate you will give detailed advice in the field of expertise being vertical transportation refurbishment and maintenance management. Responsibility for management of lift refurbishment and maintenance management and future strategy development for new business within these key vertical ransportation business segments as well as vertical transportation project management. Objective: This position combines a multi-functional role. The principal tow objectives are: Responsible to manage and secure business in the building Maintenance and refresh / re purpose market sector by undertaking vertical transportation portfolio management and Modernisation of existing vertical transportation units. Provide management and leadership for projects within this business segment described. Vertical Transportation portfolio management Manage and lead a geographic business region for maintenance management and refurbishment. Secure maintenance management growth within the UK. Strategise and target growth areas. Manage existing client vertical transportation portfolio. This will include the Harrods account. Manage and when required carry out all associated tasks relating to maintenance management, including but not limited to:- Vertical transportation audits. 10 year asset planning. Client meetings. Survey and Report’s. Budget management. Vertical Transportation maintenance management contract preparation. Technical Support. Produce Marketing collateral. Develop process and procedures to support the business. Field Expertise (but not limited to) Attend site as required. Review record drawings and O&M manuals Review lifts / escalator performance and issue report as required. Technical assistance on an ad hoc basis for client experience higher breakdowns on specific units. Surveys Provide UK wide support to undertake asset surveys. Present report and findings to customer. Reporting to Regional Technical Director Provide ad-hoc lift Consultant activities as requested by management team. What we are looking for you to demonstrate Technical lifts and escalator experience from within the Vertical Transportation Industry. Degree/Masters would be advantageous but not prerequisite. Career aspiration to develop and grow. Imagine a better future for you and a better future for us all.Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today.Full timePosting Date: 2026-03-05

Analyst, STR - London Job Description ANALYST, STR - LONDONOVERVIEWCoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index , CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. STR is the global leader in hospitality data benchmarking, analytics and marketplace insights for the global hospitality industry. STR delivers data that is confidential, accurate and actionable to empower our clients to strategize and compete in their markets.Learn more about STR.ROLE DESCRIPTIONSTR, a CoStar group company, is seeking a London-based Analyst to support international forecasting efforts and ensure STR maintains its position as a leading provider of forward-looking hotel performance data worldwide. This role demand an efficient, data-driven thinker with excellent research and analytic skills and a strong understanding of global hospitality performance. The Analyst will be part of a global forecast team responsible for producing hotel performance forecasts on a quarterly basis alongside actionable narratives underscoring the forecasted data.RESPONSIBILITIESForecastingUnder the direction of the Forecast Director, assist in the production and delivery of STR's Market Forecasts outside of North America.Contribute to development of forecasting methodology that captures region-specific macroeconomic and hotel performance trends.Collaborate with internal teams, STR's external partners, and conduct market research to investigate market conditions and demand drivers, adjusting forecast projections accordingly.Proactively build an in-depth understanding of global hotel performance and key trends impacting the hospitality industry, using knowledge of market trends and demand drivers to create compelling hotel performance storylines.Communicate effectively through written memos/analyses and verbal interactions with clients and colleagues regarding hotel performance trends and forecast data and assumptions.Data analysis, visualization, and storytellingPromote STR as a thought leader within the industry, transforming data into meaningful insights by visualizing STR's data for conferences, events, meetings, and client engagements.Contribute analyses to blogs, articles and white papers, which are distributed to clients and stakeholders on a regular basis.Data integrity, security, and qualityMaintain high levels of data quality and accuracy by applying and maintaining process and robust review. Investigates anomalies and potential errors in data to understand the root cause and find resolution.Adhere to STR’s standards and guidelines for data confidentiality.Personal and professional developmentMaintain proactive and open communication with the Product team, as well as STR’s global analyst teams, whose members sit in different offices throughout the world.Keep up to date on hotel industry trends and news, with particular emphasis on the facts that affect hotel performance.Ensure CoStar brand and corporate values are evident to the customer at all times.QUALIFICATIONS:Strong understanding of the hotel industry, with experience working within the industry a plus.Must be adept in use of MS Office applications, particularly Excel, PowerPoint and Word.Familiarity with Power BI and SSMS preferred.Customer-focused with excellent relationship-building skills and the ability to present to clients.Adaptable to changing working environments, priorities, and organizational needs.Results-oriented with the ability to plan, prioritize, and execute tasks independently or as part of a team.Analytical and research skills, including the ability to analyse, interpret, and visualize data, and conduct research to explain data and validate information.Strong decision-making skills, making timely decisions based on available information and taking ownership of decisions.Proficient in presenting trends and insights to relevant stakeholders, both internal and external.Excellent organizational and planning skills, with the ability to manage multiple projects within tight deadlines across different time zones.Bachelor’s degree and minimum two years of related work experience; or equivalent work experienceWHATS IN IT FOR YOUWorking at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment, equipped to help you to be your best, other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more!At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds including but not limited to; people of all genders, of all ages, sexual orientations, ethnicities, nationalities, religions and beliefs.#STR#LI-SC3 CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testingSummaryLocation: UK-LondonType: Full time

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryDirector, New Product DevelopmentWho is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.Overview:Mastercard Foundry is the innovation engine of Mastercard and a hub for new product development. We do this by driving product innovation in emerging technologies and interfaces while focusing on developing a point of view to enhance existing solutions and new use-cases. We also focus on building revenue generating ecosystems and flywheels that can be standalone in adjacent segments and markets. Examples of focus areas include commercial payments, new payment flows, data and services, and applications of artificial intelligence.Within Foundry, the Director, Product Development will be supporting the execution of new to market product development across core payments and services. Role responsibility includes identification, execution, and in-market delivery of new products and solutions. The responsibilities will include execution of near-term opportunities that drive significantly in-year revenue and strategic differentiation for Mastercard, as well as scoping, identification, in-market testing of longer-term product concepts and solutions. In addition, the role will support identification and partnerships with ecosystem partners (e.g., banks, merchants, fintechs, marketplaces) that are critical to testing and launching B2B2C products.This role requires strong product development leadership with the ability to seamlessly move between technical depth, commercial modelling, and strategic framing, depending on the audience and stage of development.Role: • Identify, assess, and prioritise market opportunities across core payments and services, translating customer needs and market signals into clear product opportunities. • Develop compelling narratives, value propositions, and business cases supporting investment and prioritisation decisions. • Drive thought leadership and a structured learning agenda across priority opportunity areas, incorporating insights from market tests, pilots, and partner engagements. • Act as a trusted partner to senior stakeholders, influencing product strategy, innovation priorities, and go to market decisions. • Partner closely with cross functional teams across Mastercard—including Technology, CXD, Legal, Risk, and Commercial—to design solutions, manage dependencies, and secure alignment and buy in. • Lead and contribute to idea generation for new to market products and solutions, including workshop facilitation, concept development, and creation of supporting collateral. • Work with product management, engineering, CXD and legal teams to progress ideas from concept to commercialisation. • Operate effectively within a matrixed organisation, influencing outcomes and delivering results within tight timelines and evolving priorities.All About You • Demonstrated experience in product development roles, with a strong track record of taking products from opportunity identification to commercial launch. • Strong understanding of the global commercial payments ecosystem. • Excellent analytical, written, and verbal communication skills, with the ability to synthesize complex topics into clear, executive ready narratives. • Proven critical thinker, comfortable working with technical detail, commercial models, and strategic frameworks simultaneously. • Strong collaborator with a flair for connecting people and ideas, and the ability to influence in a matrixed, cross functional environment. • Right to work in the UK without restriction.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.Job SummaryJob number: R-274218Date posted : 2026-09-03Profession: Product ManagementEmployment type: Full time

Director, Forward Deployed EngineeringAt Scale AI, we're not just building AI tools—we're pioneering the next era of enterprise AI. The world's largest enterprises are racing to deploy Generative AI into the core of their operations, and Scale is the partner that gets them there. Our Forward Deployed Engineering team sits at the intersection of customer delivery and core platform development, embedding alongside customers to turn research breakthroughs into production systems that drive measurable business outcomes.We're hiring a Director of Forward Deployed Engineering to oversee delivery for our largest and most strategic accounts. You'll lead a team of elite engineers who embed directly with Fortune 500 customers to ship deeply integrated AI agents—owning everything from agent design and evaluation to the backend services, data systems, and cloud infrastructure that make them production-ready. You'll partner closely with our Forward Deployed and Product teams to make sure we're shipping as efficiently as possible, turning hard-won field lessons into reusable platform capabilities that compound our velocity over time.This is a high-autonomy, founder-mindset role. You'll own outcomes end-to-end, scale a team that can operate under pressure, and shape how AI adoption actually happens inside the world's biggest enterprises. Your success will be measured by how consistently your team ships, how durably those deployments stick, and how clearly the signal from the field sharpens our product roadmap.You WillOwn delivery for our largest accounts. Lead end-to-end execution across our most strategic enterprise customers—scoping engagements, sequencing delivery, removing blockers, and making sharp trade-offs between scope, speed, and quality to drive production adoption.Lead and grow the team. Hire, develop, and retain a world-class team of Forward Deployed Engineers. Set the technical bar, establish hiring standards, and build onboarding and career frameworks that let the team scale without losing intensity.Provide holistic technical oversight. Maintain a deep working understanding of every layer of what we ship—agents, models, evaluations, backend services, data pipelines, and cloud infrastructure—so you can review architectures, debug production issues, and raise the quality bar across every engagement.Partner with Product and core Engineering. Work closely with Forward Deployed, Product, and Platform teams to ensure we ship efficiently. Identify patterns across engagements and codify them into reusable platform capabilities, playbooks, and building blocks that make the next deployment faster than the last.Engage directly with customer leadership. Forge trusted relationships with senior stakeholders at Fortune 500 customers. Translate ambiguous business problems into concrete technical roadmaps with measurable outcomes, and represent Scale at the executive level.Enforce production excellence. Set and hold the standard for reliability, security, observability, and evaluation across deployed agents—making sure the systems we ship are genuinely enterprise-ready, not just demo-ready.Drive the feedback loop into product. Translate field insights into sharp, actionable input for Product and Research, influencing model choices, platform features, and roadmap priorities.Operate with founder mindset. Own outcomes without waiting to be asked. Move with urgency in ambiguous environments. Make sound calls under pressure and model the calm, focus, and judgment the team needs when stakes are high.Ideally You’d Have10+ years of software engineering or technical delivery experience, including 3+ years leading high-performing customer-facing engineering teams (Forward Deployed, Solutions Engineering, Applied AI, or similar).A solid engineering background. You've led high-pressure technical projects from prototype to production, and you're still comfortable whiteboarding system architectures, reviewing code, and debugging production issues alongside your team.Proven ability to scale a delivery team. You've built hiring bars, onboarding programs, and operating standards for technical organizations, and you've interviewed and hired at volume for senior engineering roles.Hands-on fluency with the full AI stack. Deep familiarity with LLMs and agent systems, evaluation frameworks, backend and API design (Python or TypeScript), data systems (PostgreSQL, DynamoDB, MongoDB, or similar), and cloud infrastructure (AWS, Azure, or GCP) including Kubernetes, Docker, and IaC tooling.Experience deploying AI into complex enterprise environments, including navigating security reviews, identity/SSO, data residency, legacy integrations, and compliance requirements.A track record of turning field work into product leverage. You've codified repeatable patterns from customer engagements into tools, libraries, or platform features that scaled across the next wave of deployments.Strong cross-functional leadership. You've aligned Sales, Product, Engineering, Research, and Customer Success around shared goals and delivered outcomes that required all of them to row in the same direction.Founder mindset. High autonomy, high motivation, high ownership. Comfortable operating with ambiguity, bias toward action, and the judgment to know when to ship and when to raise the bar.Exceptional communication. You can translate technical tradeoffs into decisions for executive and non-technical audiences, and model the customer empathy you expect from your team.PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.About Us:At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst& Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Description Manager, Biostatistics (FSP)Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job ResponsibilitiesJob DescriptionJOB TITLE: Manager, BiostatisticsSELECT ONE: Clinical SolutionsJOB CODE:00021JOB FAMILY: BiostatisticsREPORTS TO:Associate Director, Biostatistics or designeeJOB SUMMARYThis position is responsible for hiring, managing, developing, and accountability for the biostatisticians in assigned department and for meeting assigned financial targets. A Manager may interact with clients and other departments to ensure client satisfaction through relationship management and successful execution of projects.JOB RESPONSIBILITIESEnsures that the Biostatistics department meets timelines, provides high quality deliverables, complies with contractual project requirements and Standard Operating Procedures (SOPs), and conducts projects within budget. May participate in the development of department SOPs and guidelines, promoting standardized and consistent processes to maximize the efficiency of the Biostatistical department.Responsible for staff development, training and retention. Oversees development of direct reports by setting goals, managing performance, evaluating and monitoring training needs, supporting development plans, mentoring, and coaching.Facilitates succession planning and maintains a Biostatistics staff with diverse skills, abilities, and competencies to meet the business needs of the Biostatistics department.Makes recommendations for, and participates actively in hiring, onboarding, transferring, and terminating staff.Maintains a good working knowledge of clinical drug development, ICH, and other regulatory guidelines, and biostatistics in order to effectively serve as a Biostatistics department mentor. Develops and provides training for Biostatistics associates.Prioritizes activities across Biostatistics projects and facilitates mutually beneficial resolutions to project conflicts between groups or individuals, creating solutions to address business and operational challenges.Supports the assignment of, or directly assigns Biostatisticians to projects in a manner which keeps associates at their utilization goal and which matches associates to projects appropriate to their skills, training and experience.May conduct senior review of project deliverables, ensuring that output meets expectations and is consistent with analysis described in study documents.May be responsible for leading or participating in projects across multiple studies or programs.May support business development activities.May participate in, or lead departmental or corporate initiatives.Performs other work-related duties as assigned. Minimal travel may be required.Get to know Syneos HealthOver the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.Additional InformationTasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.Summary This position is responsible for hiring, managing, developing, and accountability for the biostatisticians in assigned department and for meeting assigned financial targets. A Manager may interact with clients and other departments to ensure client satisfaction through relationship management and successful execution of projects.

Location: London Borough of HaveringSalary: 59,511 - 63,966 per yearEmployment: Full timeCategory: CommunityPosted: 2026-09-09Valid to: 2026-10-02Apply: https://elfy.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/4180Employer: London Borough of HaveringJob DescriptionGrade 10- 59,511-63,966paLondon Borough of Havering- Bereavement ServicesAre you an experienced operational manager with a passion for delivering high-quality public services?Havering is seeking an exceptional Operations Manager - Cemeteries & Crematorium to lead and develop our highly regarded Bereavement Services operation based at the South Essex Crematorium.This is a unique opportunity to manage a sensitive, customer-focused service that supports residents at some of the most important and difficult times in their lives. You will oversee the operational delivery of four cemeteries located across Upminster, Romford, Hornchurch and Rainham, together with the South Essex Crematorium in Upminster. As a key member of the Bereavement Services Management Team, you will lead a dedicated workforce, drive continuous improvement, deliver capital projects, manage budgets and ensure the service remains compliant with all relevant legislation and professional standards,About the RoleReporting to the Assistant Director for the Customer, Bereavement & Registration Service , you will have responsibility for the operational management of cemeteries and crematorium services, including management of supervisory and operational teams across multiple sitesYour responsibilities will include:Leading, motivating and developing operational teams to deliver excellent customer service and high performance.Managing all aspects of burial and cremation services, ensuring compliance with legislation, professional codes of practice and service standards.Overseeing grounds maintenance across approximately 75 acres of cemetery and crematorium land.Managing revenue and capital budgets and ensuring effective financial performance.Planning and delivering service improvements and capital projects.Managing specialist cremation, filtration plant and cemetery operational assets.Developing and reviewing policies, procedures and operational standards.Building effective relationships with funeral directors, faith groups, stakeholders, contractors, professional bodies and community organisations.Ensuring health and safety, environmental and memorial safety compliance.Handling customer feedback and complaints sensitively and professionally.Deputising for the Assistant Director when requiredAbout YouWe are looking for a highly motivated and resilient manager with substantial experience leading operational teams and delivering high-quality customer-focused services. You will demonstrate:Proven experience managing staff, budgets, contracts and resources.A strong track record of delivering service improvements and operational excellence.Experience of business planning, performance management and project delivery.Excellent communication, influencing and stakeholder management skills.Experience of developing partnerships with public, private and voluntary sector organisations.The ability to manage complex situations with professionalism, sensitivity and empathy.Strong leadership skills with the ability to motivate, coach and develop teams. Essential QualificationsYou will ideally hold:A relevant professional qualification in bereavement, crematorium, cemetery, horticulture or operational management disciplines.Membership of a relevant professional body such as ICCM or FBCA.ICCM Intermediate or Full Diploma (or willingness to work towards).IOSH or equivalent Health and Safety qualification.A recognised management qualification. What We OfferAt Havering, you'll have the opportunity to make a real difference to local communities while working within a supportive and ambitious service.In return we offer:A rewarding and varied leadership role.Opportunities for professional development and training.Local Government Pension Scheme.Flexible working arrangements where service needs allow.A strong commitment to employee wellbeing, equality and inclusion.The opportunity to shape and develop one of London's leading bereavement services.Working ArrangementsThis role requires a flexible approach to working hours, including occasional evening meetings, emergency response availability and attendance across multiple sites. Access to a vehicle for business use is essential. The successful candidate may occasionally be required to undertake operational duties to ensure service continuity. Please view Job ProfilehereJoin us and help deliver compassionate, professional and outstanding bereavement services for the residents of Havering. Please note, candidates should be available for interview, in person, on the 13th & 14th October 26For an informal discussion about the post, please contact Louise.Roast@havering.gov.ukThe closing date for the receipt of applications is 2/10/26 however interest in this job may be high and we therefore reserve the right to close the vacancy early.Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770Additional InformationWe want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.About usWith its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. By making the most of its position and opportunities, Havering is becoming a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries.Find out why you should work for Havering Council.

OverviewThe Lateral Analyst reviews and analyzes Professional Responsibility Questionnaires (“PRQs”) for accuracy and alignment with firm processes, policies, systems, and strategies within Orrick New Business & Conflicts Department (“NB&C”). Processes new business and lateral conflicts, and evaluates new business and lateral conflict submissions using firm and third party research databases. Enters conflict information into firm systems. Coordinates the sharing and use of financial information with the Finance department. Examines new business and laterals for compliance purposes in accordance with firm policies and procedure. If necessary, runs additional reports utilizing family tree structures to determine related entities. Communicates effectively with team and interdepartmentally within the firm.ResponsibilitiesMain responsibilities include:Working with Director of New Business & Conflicts, Lateral Compliance Manager and other NB&C team members, review and analyze research reports for issues and scope of conflict.Perform data entry and analysis of conflicts data as submitted with conflict check requests.Monitor conflict and information quality control, with a specific focus on data repurposing efforts for finance, business development, knowledge management, and risk management purposes.Ensure timely and efficient processing of lateral and conflict requests.Communicate via e-mail and telephone regarding lateral, new business and conflict submissions in accordance with firm policies and procedure.Review incoming lateral Professional Responsibility Questionnaires (“PRQs”) for accuracy and completion.Process the PRQs for new hires firm wide (partners, of counsel, associates (including summer and fall), paralegals and temporary attorney positions for Document Review Services).Correspond with recruiting department regarding requests for additional details and information on lateral candidates.Monitor lateral inbox and prioritize urgent requests.Cross reference conflict reports for new hires.Employ and enforce risk management processes and procedures.Coordinate with NBC management regarding firm wide NBC training and outreach efforts.Implement departmental projects and initiatives as assigned.Assumes additional responsibilities as requested.Identifies and supports all customer service needs.QualificationsIdeal candidates will demonstrate:College degree or comparable experience preferred.1-2 years of data intake processing and customer service experience.Experience with legal or conflicts database preferred.Experience with business financial operations preferred.Ability to work, communicate, and establish credibility effectively with lawyers and firm personnel at all levels.Experience working in a team-oriented, collaborative environment.Ability to understand, interpret, and follow written and oral instructions in a timely mannerAbility to apply and follow Risk Management, Firm Management and other policies and procedures.Ability to prioritize and execute tasks in a dynamic environmentProven ability to exercise sound decision making abilities and good judgment.Excellent problem solving skills.Excellent listening, communication and interpersonal skills.Proficient personal computer skills and knowledge of firm software including conflicts software, workflow software, intake software, MS Excel and Word.Strong ability to learn new technologies as necessary.

DescriptionAbout ZegoInsurance is one of the most important industries in the world and one of the least loved. It's complex. It's confusing. It doesn't champion the customer. Zego is changing that. We combine telematics, technology and a relentless focus on the customer to build motor insurance products that actually reward good drivers and serve the businesses and individuals who keep the world moving.We operate as a regulated insurance group with a UK Holding company and MGA, a Gibraltan carrier and a growing Portuguese subsidiary, with finance sitting at the centre of all of it.Purpose of the roleThe External Reporting Manager is accountable for the delivery of statutory accounts, the SFCR narrative, the external audit cycle, the tax compliance pack and FCA / GFSC regulatory returns across the Group and MGA. You'll work directly with the Finance Director, the actuarial function, the Director of Legal and Regulatory Affairs, external auditors (Deloitte) and external tax advisors - and you'll have real visibility with the CFO, the Audit Committee and the Board.This is a hands-on role for someone who wants to own a meaty external reporting remit end-to-end, in a regulated environment, with the breadth of an insurance group and the pace of a tech company.Why this role and why now?You'll be the single accountable lead for the full external reporting cycle of the Group and MGA, working directly with the Finance Director and CFO, with regular Audit Committee exposure. You'll be supported by, and expected to lead, a Finance function that's genuinely AI-native. If you want to build the technical depth of a Big 4 senior manager, with the breadth and pace of a scale-up, this is the seat.What you’ll be doingStatutory accounts (FRS 102) & External audit managementPrepare and deliver annual statutory financial statements for the MGA and Group holding entities under FRS 102. Draft technical accounting papers on judgemental areas (intangibles, going concern, intra-group transactions, R&D and other tax items) and own the disclosure checklist. Maintain the group accounting manual and ensure consistent policy application across UK, Gibraltar and Portuguese entities.Act as the primary day-to-day contact for Deloitte across the MGA and Group. Run the audit timetable, deliverables tracker and Prepared By Client list. Manage substantive audit queries, draft responses on technical positions, and prepare the Audit Committee paper pack. Close out management letter points within agreed timescales.SFCR (Solvency II Pillar 3 narrative reporting)Own the production and consolidation of the annual SFCR narrative across Sections A to E, working closely with the actuarial team (who own the QRTs and technical provisions), risk and capital management, and the Director of Legal and Regulatory Affairs. Co-ordinate the cross-functional sign-off process and the external regulatory audit of the SFCR.Tax & FCA / GFSC regulatory reportingCoordinate the corporation tax compliance cycle with external advisors (current and deferred tax computations, group relief, transfer pricing documentation).Manage VAT (including any partial exemption and reclaim positions), PAYE/PSA, and the R&D tax credit cycle including any HMRC enquiry support.Own the tax provisioning conversation in the year-end accounts and maintain the SAO sign-off file.Prepare and submit FCA returns for the MGA and Group (RMAR / RegData), and group-level GFSC returns. Maintain the regulatory reporting calendar and the controls framework around submissions (data lineage, four-eyes review, evidence pack). Support ad hoc regulatory requests and thematic reviews.Controls, process and teamOperate and improve the financial reporting control framework (key controls catalogue, evidence packs, reconciliations). Drive automation and the use of AI and reporting tools to compress close timelines and improve quality. Mentor junior team members and act as a technical sounding board across the wider Finance team.AI expectation at ZegoAI is core to how we work at Zego. We actively encourage and expect every Finance team member to use AI tools (Claude, ChatGPT, Copilot, and our internal MCP integrations across Snowflake, Gmail, Drive, Slack and Looker) to do their job faster and better. You don't need to be an AI expert - but you do need curiosity, fluency with at least one AI tool, and the appetite to make AI part of how you operate every day.You'll be expected toUse AI as a first-draft accelerator for technical accounting papers, audit query responses, regulatory submissions, disclosure language and Audit Committee narratives - bringing well-prepared drafts to the FD rather than blank pages.Automate the manual in reporting cycles - reconciliations, variance commentary, consistency checks, tie-out files - using AI alongside Excel, Python and our existing data stack.Apply judgement, not just output - AI accelerates the work, but you remain accountable for technical accuracy, auditor-readiness and regulatory compliance. We expect you to challenge, refine and own every output.Build and share what works - if you find an AI workflow that compresses a process, we want you to document and roll it out across the team.What you’ll need to be successful EssentialACA / ACCA qualified, ideally Big 4 or Top 10 trained with a financial services portfolio2-4 years post-qualified experience in industry or auditInsurance, MGA or broader financial services backgroundHands-on experience preparing statutory accounts under FRS 102Working knowledge of the SFCR narrative structure and the regulatory reporting environmentExperience working through an external audit, ideally from both auditor and auditee sidesWorking knowledge of UK corporation tax, VAT and R&D tax creditsStrong technical writing - auditor-ready papers and clean disclosure proseAdvanced Excel; comfortable with large data sets and reconciliationsActive and curious user of AI tools in day-to-day workDesirableExposure to a multi-entity group structure, including offshore (Gibraltar / Guernsey) or European subsidiariesFamiliarity with FCA RMAR / RegData and GFSC returnsPython, SQL or Snowflake skillsExperience working in a fast-growth, scale-up or fintech / insurtech environmentHow We WorkWe believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid!We foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend at least one day a week in our central London office. Every team has the flexibility to choose the day that works best for them. We cover the costs for all company-wide events (3 per year), and also provide a separate hybrid contribution to help pay towards weekly travel costs. We think it's a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life.BenefitsWe reward our people well. Join us and you'll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that's just for starters.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. If you need any support with your application please get in touch with us on people@zego.comJob SummaryID: ACF6B56794Department: Finance

At Stantec, we have some of the world’s leading professionals passionate about enabling our business to be its best. Our business teams include finance, procurement, human resources, information technology, marketing, corporate development, HSSE, real estate, legal, and practice services. We bring diverse backgrounds, skills, and expertise and create a caring culture where everyone can thrive. Through teamwork and collaboration, we’re building a stronger, more resilient Stantec every day.Your OpportunityStantec is seeking a motivated and customer-focused Corporate Fleet Coordinator to join our Fleet Management team.Reporting to the Director of Fleet Management and working closely with the Corporate Fleet Coordinator, this role will support the day-to-day administration of Stantec's fleet program across North America.The Corporate Fleet Coordinator will work with employees, managers, vendors, dealerships, and service providers to ensure fleet vehicles are acquired, maintained, regulated, and replaced in accordance with company requirements and operational needs. The successful candidate will provide exceptional customer service while helping to support a fleet operating throughout the United States and Canada.This position offers an exciting opportunity to build a long-term career in fleet management while contributing to a growing North American fleet program.Your Key ResponsibilitiesServe as a primary point of contact for employees and managers regarding fleet-related inquiries.Assist with the administration of vehicle acquisitions, deliveries, transfers, replacements, and disposals.Maintain accurate vehicle, driver, and asset information within fleet management systems.Coordinate vehicle registrations, renewals, title documentation, insurance certificates, and related records.Manage and respond to inquiries received through the Fleet Management shared inbox.Work with dealerships, leasing providers, maintenance vendors, upfitters, and internal stakeholders to support fleet operations.Assist with fleet reporting, recordkeeping, and data validation activities.Support invoice administration and fleet-related financial processes.Support vehicle replacement planning and lifecycle management activities.Assist internal stakeholders with understanding fleet programs, procedures, and requirements.Participate in special projects and continuous improvement initiatives.Provide exceptional customer service while building positive relationships across North America.Your Capabilities and CredentialsStrong customer service orientation with the ability to build positive working relationships.Exceptional organizational skills and attention to detail.Ability to manage multiple priorities in a fast-paced environment.Strong written and verbal communication skills.Strong problem-solving and analytical abilities.Demonstrated initiative and willingness to learn.Ability to work independently and collaboratively.Proficiency with Microsoft Outlook, Excel, Word, and Teams.Experience working with databases, reporting tools, fleet systems, or operational software is considered an asset.Interest in fleet operations, transportation, vehicles, logistics, or operational support.Preferred QualificationsExperience in fleet management, fleet leasing, transportation, customer service, operations support, logistics, equipment administration, or a related field.Experience coordinating vendors and service providers.Experience maintaining records, documentation, and databases.Experience supporting geographically dispersed operations.Education and ExperiencePost-secondary education in business administration, logistics, transportation, supply chain management, or a related discipline, or an equivalent combination of education and experience.Four or more years of experience in customer service, fleet administration, operational support, transportation, logistics, leasing, or a related field.Typical office environment working with computers and remaining sedentary for long periods of time.This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.About StantecStantec is a global leader in sustainable engineering, architecture, and environmental consulting. The diverse perspectives of our partners and interested parties drive us to think beyond what’s previously been done on critical issues like climate change, digital transformation, and future-proofing our cities and infrastructure. We innovate at the intersection of community, creativity, and client relationships to advance communities everywhere, so that together we can redefine what’s possible.Pay Transparency: In compliance with pay transparency laws, pay ranges are provided for positions in locations where required. Please note, the final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible. Actual compensation for part-time roles will be pro-rated based on the agreed number of working hours per week.Benefits Summary: Regular full-time and part-time employees (working at least 20 hours per week) will have access to health, dental, and vision plans, a wellness program, health care spending account, wellness spending account, group registered retirement savings plan, employee stock purchase program, group tax-free savings account, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage, and paid time off.Temporary/casual employees will have access to group registered retirement savings plan, employee stock purchase program, and group tax-free savings account.The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements.Primary Location: Canada | AB | CalgaryOther Locations: Canada | AB | EdmontonOrganization: BC-1204 Procurement & Real Estate-CAEmployee Status: RegularBusiness Justification: New PositionTravel: NoSchedule: Full timeJob Posting: 17/08/2026 04:08:03Req ID: 1007265#additional

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Overview of the RoleEnterprise Corporate Sales (ECS) is a strategic pillar of Salesforce's Enterprise go-to-market model. The team partners with some of Salesforce's largest Enterprise customers across the UKI market, spanning private and public sector industries. ECS drives approximately 70% of Enterprise transactions and contributes around 30% of total UKI Enterprise revenue.This is an opportunity to build deep Enterprise sales capability within Salesforce—combining pace, scale, coaching, and long-term career growth. ECS Account Executives focus on growing existing Enterprise customers through cross-sell and upsell across the full Salesforce platform.You will manage a portfolio of around 10 Enterprise customers, sell across all core Salesforce solutions, and own opportunities up to 150k ACV. You will operate in a high-velocity, fast-paced sales environment with best-in-class coaching, clear career progression into broader Enterprise Account Director and leadership roles, and a deep commitment to Diversity, Inclusion, and Operational Excellence. This role is based in London with hybrid working options.ResponsibilitiesManage a portfolio of approximately 10 Enterprise customers and drive cross-sell and upsell opportunities across the full Salesforce platformOwn and close opportunities up to 150k ACV while maintaining pipeline hygiene, forecast accuracy, and a rolling 90-day book of businessWork closely with Core Account Directors, Sales Development Representatives, Solution Engineers, Customer Success Managers, and the broader virtual account team to deliver customer outcomesParticipate in structured coaching, enablement programs, and regular feedback sessions to continuously improve sales execution and Enterprise selling skillsRequired QualificationsDemonstrated experience managing multiple sales opportunities simultaneously in a fast-paced, high-velocity environmentProven ability to maintain accurate forecasting, pipeline hygiene, and consistent quota attainmentStrong collaboration skills with the ability to work effectively across cross-functional teams including account directors, solution engineers, and customer successExperience selling technology solutions, SaaS products, or Enterprise software with a focus on customer growth and retentionPreferred QualificationsExperience selling within Enterprise accounts across private or public sector industriesFamiliarity with customer relationship management (CRM) platforms and sales productivity toolsTrack record of success in a coaching-driven, team-oriented sales cultureExperience with complex, multi-stakeholder sales cycles and value-based selling methodologiesUnleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.SummaryLocation: United Kingdom - LondonType: Full time

SummaryAbout usFounded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique.Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity.In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director.In July 2025, Pierpaolo Piccioli was appointed Creative Director of BalenciagaJob DescriptionYour opportunityYou can significantly contribute to the store sales, by providing Balenciaga signature to all internal and external clients, support the management team and represent Balenciaga brand and image.How you will contributeEnsure to achieve daily and monthly sales targets & KPIs by using appropriate sales techniques to ensure they are metAct as a “host” for customer, interact and consistently strengthen and build strong customer relationshipsDevelop and maintain good product knowledge and provide excellent and professional customer serviceReplenish stock, maintain high standards of merchandise. Product presentation and control products from a quality point of viewMaintain store cleanness and tidiness, grooming and appearance of all areas respecting the visual merchandising standardSupport all the store processes compliance and follow-up Who you arePrior experience in multinational brand environment. With related experience is a plus.Product and Fashion sensitivity with good knowledge of fashion trendStrong sense of responsibility and team spiritAbility to work under pressure in a fast-paced environmentGood command of both spoken and written English and ChineseGood PC skills such as MS Office and other digital toolsWhy work with us?This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity CommitmentBalenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.Job TypeRegularStart Date2026-09-04ScheduleFull timeOrganizationBalenciaga UK Ltd.Department:Sales

DescriptionPosition at EzraJob Role: Solutions LeadLocation: London (Hybrid - 3 days in Office)Who We Are:We believe everyone can be better with a coach... and we won’t stop until we get there. Coaching changes people’s lives. It helps them be happier and more productive in their work. It turns entire companies into more inclusive, more productive places to be. That’s why we’ve made it easy for more people – not just those at the top – to benefit from the world’s best coaches. This is true of our EZRA team. We believe a happy team is a productive one. We help our people grow, to care deeply about and be proud of what we do.The Role:As a Solutions Lead you will be part of EZRA Labs, a growing center of excellence at the heart of EZRA. Our mission is to design propositions and solutions backed by science that create positive behavioral change and lead organizational impact.As a team of versatile experts, we are organized around three distinct practices: Science, Solutions and Strategy - with Solutions being the customer-facing practice within the lab which partners with our commercial functions to provide strategic advisory and design high impact solutions that measurably improve our client’s business outcomes.In this role, you'll report to the Director of Solutions, EMEA & APAC. This is a genuinely exciting role- our first dedicated New Business Solution Lead in EMEA, created to help us win and shape relationships with prospective clients from the very first conversation.You'll thrive here if you:Build trust and rapport with new people fastGet energy from pitching and winning over a roomCan translate a prospect's challenges into a solution that landsOwn It Together with the internal team to bring it all togetherJuggle multiple live opportunities and deadlines without losing momentumIf that sounds like you, we want to hear from you.What You’ll Do:Partner with current and prospective clients to help them understand EZRA’s offering and its potential impact on their learning and development strategiesPartner with Sales to develop and deliver presentations, workshops, and proposalsLead discovery workshops with clients to understand their talent priorities and how to operationalize them through EZRA’s offeringsDesign solutions that meet clients’ needs using different coaching formats, content configuration, assessments, and moreDesign engagement strategies to increase the use of EZRA across large global organizations; partner with Marketing to develop and implement those strategiesAdvise and design measurement strategies that examine the return on investment of EZRA; partner with the Insights & Assessments team to conduct and report-out on the results About You:5+ years' experience in a HR or Learning and Development consulting role, internal Learning and Development role, or Solutions Consulting roleMasters Degree in Organizational Psychology or similarExperience leading consultations and engagement with senior level team members across a range of industries; international experience is expectedConsultative in approach, curious and keen to learn from internal and external partners, including our clientsYou can encourage and lead other team members, you are a collaborative worker, and motivated to succeedLife at EZRA:Your Own World-class coach to help you grow personally and professionally.Coaching for Friends and family because coaching is a gift worth passing on. Charity Days to support the causes close to your heart - because doing good feels good.Learning Budget to fuel your curiosity. If it helps you grow, we’re in.Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset.Regional benefits flex to fit your location and lifestyle.A welcoming place to do your best work. Comfortable, collaborative and inclusive.#LI-HybridWe’re an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves. We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more. In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws.

Regulatory Conduct DirectorLondonShape the future of regulatory conduct advisoryWe are looking for an experienced Regulatory Conduct Director to play a pivotal role in growing and leading our Conduct Risk offering within our specialist Financial Regulatory Consulting practice.This is an opportunity to work at the intersection of regulatory consulting and legal advisory, helping some of the world's leading financial services organisations navigate complex regulatory challenges, drive meaningful change and deliver better customer outcomes.As a senior leader within the business, you will advise Boards, Senior Management Functions (SMFs), executive teams and regulators on some of the most significant conduct risk and regulatory transformation programmes in the market. From Skilled Person Reviews (s166) and large-scale remediation programmes, through to governance enhancement, culture reviews and customer outcome initiatives, you will deliver impactful solutions that combine strategic insight with practical execution.Working closely with the Head of Financial Regulatory Consulting, you will help shape the future direction of the practice, drive business growth and play a key role in developing a market-leading advisory capability.What you'll doLead the delivery of complex conduct risk, regulatory transformation and remediation engagements for financial services clientsProvide trusted advisory support to Boards, senior executives and regulators on conduct risk frameworks, governance, culture, consumer duty and customer outcomesOversee major regulatory programmes, including Skilled Person Reviews (s166), remediation initiatives, regulatory investigations and governance transformation projectsEnsure engagements are delivered to the highest quality standards, maintaining robust governance, evidencing and regulatory readiness throughoutLead and develop multidisciplinary teams across consulting, legal and operational disciplinesBuild strong relationships with key client stakeholders and become a recognised trusted advisorContribute to the development of innovative regulatory solutions and thought leadership in response to emerging market and regulatory trendsSupport the continued growth of the practice through business development, proposal creation, pricing, pitching and client relationship managementWork collaboratively across consulting, legal and Vario teams to deliver integrated solutions and maximise the breadth of the firm's capabilitiesWhat we're looking forWe're interested in hearing from individuals with significant experience gained within a financial services consultancy, regulated financial services organisation, regulatory body or professional services environment.You'll bring:Deep expertise in conduct risk, regulatory advisory, compliance, remediation or regulatory transformationA strong understanding of FCA and PRA supervisory expectations, regulatory priorities and enforcement themesDemonstrable experience leading Skilled Person Reviews (s166) and complex regulatory remediation programmesSignificant experience advising Boards, SMFs and senior leadership teams on regulatory mattersExpertise in governance, culture and behaviours, product governance and customer outcome frameworksExperience managing regulatory engagement, evidence gathering and regulatory-quality documentationA proven track record of winning work, developing client relationships and contributing to the growth of an advisory practiceStrong leadership skills with the ability to inspire teams and deliver exceptional outcomes for clientsWhy join us?This is a unique opportunity to help build and shape a growing regulatory consulting practice with the support, reach and reputation of an international professional services business.You'll work on some of the most complex and high-profile regulatory issues in the market while collaborating with leading specialists across consulting, legal and managed services.Our CommitmentWe are committed to creating a diverse and inclusive workplace where everyone feels able to achieve their full potential. We welcome applications from all suitably qualified candidates and will make reasonable adjustments throughout the recruitment process where required.#LI-VG1Full timePosting Date: 2026-08-27

Manage a team of commercial and contractual negotiators based across EMEA.Serve as a trusted advisor to EMEA sales leaders on winning complex deals and structuring them to accelerate revenue.Represent Google in commercial negotiations with major customers and engage directly with customer executive leadership.Collaborate with internal stakeholder groups to build automated and policy-based solutions that enable the expedient closure of deals.Influence and lead dotted-line commercial operations functions aligned with EMEA Deal Pursuit, including Sales Support and Business Practices.Minimum qualifications:Bachelor's degree or equivalent practical experience.15 years of experience in commercial negotiations, business development, consulting, or planning.10 years of experience managing people and leading teams.Preferred qualifications:Juris Doctor, equivalent legal degree, or MBA.Experience building teams and organizations from the ground up and leading complex strategic or operational initiatives.Experience leading cross-functional teams and technical discussions around cloud products and solutions.Understanding of regulatory environments such as healthcare, financial services, or manufacturing.Analytical and problem-solving skills, with business judgment and the ability to present analysis clearly.As Director, EMEA Deal Pursuit Organization (DPO), you will structure and negotiate agreements between Google Cloud and our customers. You will bridge customer business needs with the capabilities of Google's products, processes, and systems, serving as a core partner to the Sales team in achieving sales targets and accelerating revenue. In this role, you will develop solutions for complex, ambiguous, and high-visibility business challenges in partnership with Product, Engineering, Sales, Legal, Accounting, and Finance.You will leverage a commercial and operational business mindset to streamline processes, ensure contract and pricing accuracy, and expedite deal flow. You will partner with senior stakeholders to address strategic issues and communicate effectively with cross-functional audiences to drive change. Your deep understanding of EMEA customers and macroeconomic nuances will be critical to successful deal negotiations.We are looking for an execution-biased leader who can drive creativity and continuous improvement, while advocating for the health and well-being of a high-performing team.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Individual pay is determined by factors including job-related skills, experience, and relevant education or training. Ireland: 232000 - 237000 (EUR) + 30% bonus target + equity + benefitsLearn more about benefits at Google.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: London, UK; Dublin, Ireland.Bachelor's degree or equivalent practical experience.15 years of experience in commercial negotiations, business development, consulting, or planning.10 years of experience managing people and leading teams.

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.As we continue to grow, we're hiring a Senior Director (Global Aftersales) to shape the entire aftersales journey, from first customer contact through to repair, replacement, and recommerce. Position based in London (circa 30% travel) About the Role A senior leadership role with genuine global scope, accountable for the full aftersales value chain from the moment a consumer needs help through to repair, replacement, and recommerce. You will own the strategy, the P&L, and the partnerships that make post-purchase experience a competitive advantage for SharkNinja. You will also be a key partner to product development, ensuring future products are designed with repairability in mind and that SharkNinja stays ahead of fast-evolving regulatory requirements across EMEA, North America, and LATAM. What You'll Do Define and execute the global aftersales strategy, across planning, operations and aftersales partners Lead teams delivering end to end reverse logistics and returns execution across international markets, optimising grading, refurbishment, and recommerce to maximise recovery value and sustainability Partner Consumer Experience to deliver an industry leading consumer repair and warranty journey, driving digital triage and self-service to improve first-time fix rates Manage all third-party repair centre relationships including partner selection, SLAs, quality standards, and performance Serve as the organisation's SME on Right to Repair and global warranty legislation, embedding compliance into product and supply chain decisions Own the aftersales P&L and track KPIs across NPS, repair turnaround, cost per repair, and warranty claim rates What You'll Bring 10+ years in senior aftersales, post-purchase, or service operations leadership within consumer electronics or home appliances Deep knowledge of international Right to Repair legislation and the French Repairability Index including scoring, labelling, and ADEME reporting Proven experience managing large-scale reverse logistics and third-party repair networks internationally Strong commercial acumen with experience building parts sales channels and managing cost-to-serve Experience with digital triage, self-service repair tools, or AI-driven consumer service is a strong plus Additional European language capability in French, German, or Spanish would be a real advantage Our CultureAt SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.What We OfferWe offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinjaOutrageously Extraordinary SharkNinja Candidate Privacy NoticeFor candidates based in all regions, please refer to this Candidate Privacy Notice.For candidates based in China, please refer to this Candidate Privacy Notice.For candidates based in Vietnam, please refer to this Candidate Privacy Notice.We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com

A fast-growing, multi-channel fashion business is seeking an experienced Fractional Finance Director to support its next stage of growth. \n Operating across retail, wholesale and e-commerce channels, the company owns and manages a portfolio of established fashion and apparel brands and is backed by overseas shareholders. With ambitious growth plans and an entrepreneurial culture, this is an opportunity to join a business where finance plays a critical role in supporting commercial decision-making and sustainable expansion. \n The Opportunity: \n Reporting directly to the Founders and working closely with international shareholders, you will lead the finance function on a fractional basis, providing both strategic financial leadership and hands-on financial management. \n This is not a traditional corporate Finance Director role. We are looking for someone who thrives in a founder-led environment, enjoys working at pace and is equally comfortable analysing strategic opportunities as they are managing day-to-day financial operations. \n A strong understanding of apparel, fashion, retail and inventory-led businesses is essential. The successful candidate will understand the challenges associated with stock management, supply chains, seasonal trading cycles, gross margin optimisation and working capital management. \n Key Responsibilities: \n \n Cash Flow & Working Capital \n\n • Own and maintain rolling cash flow forecasts.\n, • Drive working capital improvements across stock, debtors and creditors.\n, • Monitor liquidity and provide recommendations on funding requirements.\n, • Support inventory purchasing decisions and stock investment planning.\n, • Ensure growth plans remain aligned to cash generation and availability.\n\n \n Financial Reporting & Shareholder Communication \n\n • Produce monthly management accounts and financial reporting packs.\n, • Deliver clear reporting to overseas shareholders.\n, • Prepare P&L, balance sheet and cash flow reporting.\n, • Develop KPI dashboards and performance analysis.\n, • Act as the key financial contact for shareholders and external advisers.\n\n \n Commercial Finance & Business Partnering \n\n • Provide financial insight and support strategic decision-making.\n, • Analyse profitability by product category, customer and sales channel.\n, • Support pricing, margin and investment decisions.\n, • Contribute to budgeting, forecasting and business planning processes.\n, • Act as a trusted adviser to the leadership team.\n\n \n Inventory, Retail & Supply Chain Finance \n\n • Monitor inventory valuation and stock performance.\n, • Analyse stock turns, ageing inventory and sell-through rates.\n, • Support buying and supply chain decisions through financial analysis.\n, • Improve inventory efficiency and working capital performance.\n, • Provide insight into margin optimisation across the business.\n\n \n Finance Leadership \n\n • Oversee day-to-day finance and accounting activities.\n, • Ensure accurate financial records and robust controls.\n, • Manage VAT, statutory compliance and external reporting requirements.\n, • Improve financial processes, systems and management information.\n, • Build scalable finance infrastructure to support future growth.\n\n \n About You: \n You will be a qualified accountant (ACA, ACCA or CIMA) with previous experience as a Finance Director, Head of Finance or Financial Controller within a fashion, apparel, retail, consumer or inventory-led business. \n \n You will bring: \n\n • Strong cash flow and working capital management expertise.\n, • Experience reporting to shareholders, investors or business owners.\n, • A deep understanding of inventory and supply chain dynamics.\n, • Excellent financial reporting and commercial finance skills.\n, • A hands-on approach and willingness to operate within a lean team.\n, • Experience supporting founder-led or entrepreneurial businesses.\n, • Strong Excel and financial modelling capability.\n, • Experience using Xero and cloud-based accounting systems.\n\n

DIRECTOR OF PRODUCT ENGINEERING £150,000 LONDON \n This is a unique opportunity to join a fast-growing AI business at a pivotal stage of its growth. You'll be responsible for building a scalable Product Engineering function, leading multidisciplinary technical teams whilst helping transform bespoke client delivery into repeatable, enterprise-grade products. The role offers significant autonomy, executive exposure and the chance to help shape the future direction of the business. \n THE COMPANY \n Our client is an innovative AI and customer analytics company helping large enterprises unlock more value from their customer data. Working with organisations across Financial Services, Insurance, Retail and Healthcare, they combine Data Science, AI and Engineering to solve complex customer growth challenges. Following continued success and increasing demand, they are investing heavily in their technical capability and product platform. \n THE ROLE \n\n • Lead teams across Data Science, Data Engineering, Platform Engineering and Application Development\n, • Build a repeatable and scalable Engineering function capable of supporting continued growth\n, • Own technical solution design, architecture, quality standards and production readiness across products\n, • Work closely with enterprise clients and senior stakeholders to deliver AI and analytics solutions\n, • Drive the transition from bespoke client projects towards reusable platform capabilities\n, • Remain technically involved through architecture reviews, problem solving and delivery support\n, • Develop team capability through leadership, mentoring, hiring and engineering best practice\n\n YOUR SKILLS AND EXPERIENCE: \n\n • Proven experience leading Data Engineering, Data Science and broader Product Engineering teams\n, • Strong background within consultancy, services or client-facing environments\n, • Experience building, scaling or transforming technical functions\n, • Strong understanding of modern data platforms, engineering best practices and architecture\n, • Experience working with first-party customer data and customer analytics solutions\n, • Technical credibility with the ability to get hands-on when required\n, • Previous management experience leading teams of 5+ people across multiple disciplines\n, • Experience with Azure, Microsoft Fabric, AI or enterprise analytics platforms would be advantageous\n\n SALARY AND BENEFITS \n\n • £140,000-£150,000 base salary\n, • Share options with a clear growth and exit strategy\n, • Hybrid working model\n, • Expenses covered for client travel\n, • Significant autonomy and influence across the organisation\n, • Direct exposure to executive leadership team\n\n HOW TO APPLY \n Please register your interest by sending your CV to Harry Lack through the 'Apply' link.

We are currently recruiting on behalf of a prestigious luxury automotive brand for the position of New Business Development Manager. This role offers a unique opportunity to lead and develop a high-performing sales and marketing team within a renowned dealership in central London. The New Business Development Manager will be responsible for delivering strategic client acquisition, managing key relationships, and driving sales growth in the luxury automotive sector. \n Benefits of the Business Development Manager: \n\n • Competitive basic salary of £60,000\n, • Realistic OTE of £90,000\n, • 45-hour working week, with additional VIP and ad hoc event opportunities\n, • Opportunity to work with a globally recognised luxury automotive brand\n, • Dynamic environment with chances for leadership and career development\n, • Access to an exclusive network within the luxury automotive industry\n\n Duties of the Business Development Manager: \n\n • Identify and attract new prospects to achieve automotive manufacturer's sales objectives\n, • Develop and implement strategic marketing plans targeting new-to-brand clients\n, • Build and maintain strong relationships with existing clients to encourage loyalty\n, • Lead, mentor, and develop the marketing team to optimise performance\n, • Oversee and coordinate marketing events, including test drive initiatives and customer experiences\n, • Analyse campaign results and ROI to refine marketing strategies\n, • Work closely with the Brand Director and sales teams to meet commercial targets\n, • Utilise customer data and insights to inform marketing and sales approaches\n, • Manage database segmentation and implement targeted campaigns\n\n Requirements of the Business Development Manager: \n\n • Proven experience in B2B sales and new business development within the luxury or prestige automotive market\n, • Strong connections within the London and international luxury automotive scene\n, • Excellent communication and presentation skills\n, • Ability to develop and execute long-term marketing strategies\n, • Leadership experience with the ability to motivate and inspire teams\n, • Degree in Marketing, Communications, or a related field (preferred but not essential)\n, • Between 5 and 10 years of successful marketing or business development experience, with a track record of exceeding targets\n\n If you are passionate about luxury automotive sales and business development, this is an exceptional opportunity to progress your career. \n Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Mayfair and Greater London, today to discover more about this fantastic Business Development Manager opportunity. \n Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Finance Director \n Location: London Salary: £140,000 to £170,000 + bonus (DOE) Hybrid: Yes \n About the Company \n We are proud to be partnering with an established and growing hospitality group with a strong reputation for quality, innovation and customer experience. \n With a diverse portfolio of businesses, a complex multi entity structure and continued growth across the UK and internationally, the organisation is strengthening its senior finance leadership. \n They are now looking to appoint a Finance Director to take senior ownership of financial control, reporting, governance and finance infrastructure across the Group. \n This is a technically led role for someone with the experience and judgement to operate effectively across a complex, fast moving and entrepreneurial organisation, while working closely with an experienced senior leadership team as a senior finance voice within the business. \n Job Requirements \n As a Finance Director, you will: \n\n • Take senior ownership of Group financial reporting and consolidation across a complex multi entity structure\n, • Ensure accurate and timely delivery of the Group P&L, balance sheet and cash flow, with strong oversight of the underlying financial control environment\n, • Maintain a clean and well governed balance sheet across all entities, ensuring reconciliations, intercompany balances and key accounting schedules are appropriately controlled\n, • Own Group accounting policy and provide senior technical judgement across complex accounting matters\n, • Lead the Group statutory audit process from planning through to completion, ensuring accounts are delivered accurately and on time\n, • Take ownership of the Group tax position, working closely with external advisers across corporate tax, VAT, employment taxes and international requirements\n, • Ensure strong financial governance, controls and compliance are maintained across all entities and jurisdictions\n, • Oversee Group treasury, liquidity and cash management, ensuring appropriate visibility over working capital and funding requirements\n, • Maintain oversight of intercompany funding, banking structures, payment controls and cash movements across the Group\n, • Support the financial infrastructure required for continued international expansion, including new entities, multi currency reporting, tax, audit, banking and financial controls\n, • Ensure appropriate finance processes and controls are established as new territories and operations are launched\n, • Maintain oversight of Group structure and statutory governance, including incorporations, intercompany arrangements and entity management\n, • Work closely with senior leadership to ensure financial risks are clearly understood and appropriately managed\n, • Provide constructive challenge and technical guidance to senior stakeholders where required\n, • Lead and develop senior members of the finance team, setting clear standards around financial control, reporting and accountability\n, • Manage key external finance relationships including auditors, tax advisers, banks and other professional partners\n, • Drive continuous improvement across financial reporting, controls, systems, processes and data quality\n, • Ensure the finance environment continues to scale effectively alongside the growth and increasing complexity of the organisation\n\n Key Person Requirements \n\n • A qualified accountant, ACA, ACCA or CIMA, with significant post qualified experience operating within technically strong finance environments\n, • Currently operating as a Finance Director, Group Financial Controller, Director of Finance or in a comparable senior finance leadership position\n, • Demonstrable experience leading financial control, Group consolidation, financial reporting and balance sheet governance across complex multi entity and multi site organisations\n, • Experience within hospitality, retail, leisure, consumer or another operationally complex environment\n, • Demonstrable ownership of statutory audit, financial controls and year end reporting\n, • Strong understanding of corporate tax, VAT and broader financial compliance, with the ability to effectively manage and challenge external advisers\n, • Hands on experience of treasury, cash management, intercompany and Group structures\n, • Experience operating within an international or multi currency environment\n, • Technically strong and control minded, with the ability to remain close to the detail while operating at senior leadership level\n, • Confident managing senior stakeholders and able to provide credible challenge in a fast moving and entrepreneurial environment\n, • Strong leadership capability, with experience developing high performing finance teams and raising standards across a function\n, • Pragmatic, resilient and delivery focused, with the ability to introduce rigour and structure without unnecessarily slowing the pace of the business\n\n If you are looking for a broad and highly visible Finance Director role where you can take ownership of financial control across a complex, growing and increasingly international business, while working closely with an experienced senior leadership team, we would love to hear from you. \n Please submit your CV for immediate consideration. \n #INDFT

City + Capital are currently representing a highly respected and growing specialist property finance lender who have retained our services to appoint a senior and commercially minded Head of Operations. \n This is a high-impact appointment at an important stage of the lender’s continued development. Reporting directly to the Managing Director, the successful individual will take ownership of the day-to-day \n operational framework of the business and play a major role in shaping the systems, processes and controls required to support future growth. \n The Company \n Our client is an established specialist property finance lender operating within the UK market, providing tailored funding solutions across specialist real estate finance. \n The business has developed a strong reputation within its market and is continuing to invest in the infrastructure, systems and operational disciplines required to support its next phase of growth. \n Operating with a compact and highly experienced team, the business maintains an entrepreneurial environment where senior individuals have genuine visibility and influence over how the company develops. \n This newly created Head of Operations position is therefore a central appointment, designed to bring greater structure, accountability and consistency across an evolving lending platform. \n Role Overview \n The Head of Operations will take responsibility for the effective day-to-day operation and continued development of the business, ensuring appropriate processes, policies, governance frameworks and controls are embedded throughout the organisation. \n Reporting directly to the Managing Director, you will operate as a key conduit between sales, credit, risk, finance and senior management, helping ensure each area remains aligned operationally and commercially. \n You will take ownership of operational and compliance-led responsibilities currently shared across senior stakeholders, including regulatory reporting, regulated lending processes, management information and operational governance. \n Alongside maintaining strong controls, you will be expected to identify opportunities to streamline processes, develop systems and improve operational efficiency as the lender continues to scale. \n Responsibilities \n\n • Develop, implement and continuously improve operational processes, systems and controls.\n, • Ensure the business meets relevant regulatory, legal and internal governance requirements.\n, • Maintain and develop operational policies and procedures.\n, • Coordinate activity across sales, credit, risk, finance and senior management.\n, • Manage FCA reporting requirements and support reporting to the lender’s institutional funding partner.\n, • Oversee regulated lending suitability processes and ensure customer assessments are completed consistently.\n, • Support the development and effective use of the company’s CRM system.\n, • Produce and analyse management information to support performance and strategic decision-making.\n, • Manage relationships with key suppliers, professional advisers and external service providers.\n, • Lead operational change and continuous improvement initiatives.\n, • Support staff development through training, coaching and knowledge sharing.\n\n Candidate Requirements \n The successful individual will be a commercially aware and hands-on operations professional who is comfortable operating at senior level within an entrepreneurial business. You will combine strong judgement and attention to detail with the confidence to challenge existing processes, work independently and build effective relationships across the organisation. \n\n • Strong experience within financial services operations or another regulated environment.\n, • Good understanding of operational processes, governance, compliance and regulatory requirements.\n, • Exposure to specialist property finance, bridging or development finance would be advantageous.\n, • Understanding of regulated lending and the distinction between regulated and unregulated lending.\n, • Previous involvement with FCA reporting or other regulatory returns would be highly relevant.\n, • Experience developing business processes, operational controls or systems.\n, • CRM implementation, development or optimisation experience would be beneficial.\n, • Strong communication skills with the confidence to work directly with directors and senior stakeholders.\n, • Proactive, organised and commercially aware approach.\n, • High levels of integrity, professionalism, judgement and attention to detail.\n\n On Offer \n Our client is looking to pay up to c£120k as a basic salary, dependent on experience, although higher offers may be considered for exceptional individuals. \n This is a permanent senior-level appointment with direct exposure to the Managing Director and wider leadership team. \n The opportunity is London based on a hybrid basis. \n Most importantly, the successful individual will have genuine scope to shape the operational model of an established specialist lender, creating the processes, systems and infrastructure that will support its continued development. \n Next Steps \n There is a reasonable amount of urgency to fill this position in line with the lender’s objectives. \n Due to the nature of the role and opportunity, we do not expect it to be on the market for long. \n If this role does sound like one that you are both qualified for and interested in, then we look forward to your application as soon as possible. \n Once we have reviewed your application, we will be in touch with an update. We look forward to hearing from you. \n The City + Capital Team \n

Business Development Director (Estate Agency) \n (New Business Development & Client Services) \n Location: Crouch End – Islington – Hampstead \n This is a great opportunity to join North London’s most successful Independent Estate Agencies. \n The Business Development Director will lead the client services team while driving new business development efforts. This role is responsible for managing the client experience, boosting client retention, and developing strategies for customer satisfaction, as well as identifying and converting new business opportunities to increase market share and revenue. The ideal candidate will be proactive, customer-focused, and skilled at managing both client service operations and sales development initiatives. \n Key Responsibilities: \n\n • Manage, motivate, and train the client services team to achieve service targets and key performance indicators (KPIs).\n, • Ensure the team is well-informed about market trends, legal requirements, and internal procedures through regular training.\n, • Monitor and enhance the client experience, ensuring top-tier service and client satisfaction.\n, • Develop and implement strategies to improve client retention and loyalty.\n, • Identify and target potential clients (homeowners, landlords, developers) through proactive cold calling, canvassing, and networking.\n, • Build and manage a pipeline of prospects, converting leads into valuations and new business opportunities.\n, • Develop and execute creative strategies to generate and capture new leads and re-engage dormant clients.\n, • Achieve and surpass monthly and quarterly sales targets.\n, • Ensure compliance with relevant property regulations and industry standards (e.g., ARLA, RICS guidelines).\n, • Stay updated on the London property market, including trends, pricing, and competitor activity, to inform pitches and client conversations.\n, • Provide informed and professional advice to clients regarding market conditions and potential opportunities.\n, • Work closely with the sales and lettings teams to optimize the client experience and ensure effective handovers and follow-ups.\n, • Develop strategies to enhance cross-selling and upselling opportunities for other agency services.\n, • Maintain and document client interactions using CRM systems, ensuring records are up-to-date and accurate.\n, • Prepare and present regular performance reports to senior management.\n, • Monitor and analyse client feedback to identify areas for improvement in service delivery and business growth strategies.\n, • Track and report on KPIs, maintaining a data-driven approach to performance management.\n\n Key Skills/Experience: \n\n • Minimum 3-5 years of experience in client services, customer service, or a related role, ideally within the property or estate agency sector.\n, • Proven track record of managing a team and meeting both service and sales targets.\n, • Strong leadership, communication, and negotiation abilities.\n, • Excellent problem-solving skills and the ability to manage multiple priorities.\n, • Proficiency with CRM systems and Microsoft Office Suite.\n, • Good understanding of the London property market and estate agency operations.\n, • Familiarity with relevant property regulations is a plus.\n, • Highly motivated, target-driven, and proactive.\n, • Resilient and confident, capable of handling rejection positively.\n, • Customer-focused mindset with strong interpersonal skills.\n, • Highly organized with attention to detail.\n\n \n Additional Information: \n\n • Regular performance-based incentives and opportunities for career progression.\n, • Flexibility required, including occasional evening or weekend work for client engagements.\n

Purpose of the role Project Manager - Interim \n The interim Project Manage will support the Programme Director with the day-to-day project management, coordination, control and reporting of the CAST programme. The role will help move the programme from strategy and action planning into controlled delivery by maintaining programme plans, governance, reporting, risk and issue management, dependency tracking, budget monitoring, benefits monitoring and delivery evidence. The postholder will also undertake standard project management duties, including meeting coordination, action follow-up, stakeholder liaison, documentation control, issue resolution support and day-to-day progress tracking across agreed workstreams. \n 1. Scope of work Project Manager - Interim \n\n • maintain the integrated CAST programme plan and key milestones\n, • coordinate programme governance, including Programme Board, workstreams, DLT engagement and senior reporting\n, • prepare highlight reports, dashboards, decision logs and action trackers\n, • maintain RAID, dependency, decision, action, budget and benefits trackers\n, • support the Programme Lead to identify slippage, resourcing pressures, delivery risks and escalation points\n, • provide day-to-day project management support, including meeting planning, agenda preparation, minutes, action follow-up and progress chasing\n, • coordinate workstream inputs, workshop logistics, stakeholder engagement and documentation so delivery activity stays organised and visible\n, • maintain project documentation, version control and evidence records in line with agreed programme standards\n, • support change control, milestone tracking and delivery assurance across agreed CAST activity\n, • track delivery against the Customer Experience Strategy, public action plan and internal delivery plan\n, • ensure workstream leads provide timely, consistent and evidence-based updates.\n\n 1. Required skills and experience Project Manager - Interim \n\n • project management and PMO experience in a complex organisation\n, • ability to coordinate meetings, actions, workshops, stakeholder inputs and day-to-day delivery activity\n, • good documentation management, version control and project administration discipline\n, • experience supporting change control, delivery assurance and escalation of blockers\n, • experience supporting transformation, digital, technology or customer service change\n, • ability to manage plans, risks, issues, dependencies, budgets and benefits\n, • strong written reporting and governance skills\n, • ability to work with senior leaders, service managers and operational teams\n, • experience producing highlight reports, board packs, trackers and action logs\n, • ability to work at pace and bring structure to ambiguity\n, • public sector or local government experience is desirable.\n\n

Where you’ll work: Based at our Dartford campus, with occasional travel to the Gravesend / Hadlow / Tonbridge sites if required. \n Your hours: 37 hours per week (Monday to Friday), 52 weeks per annum. \n Your pay: £28,200 per annum. \n An exciting opportunity has arisen to join North Kent College as a People Resources Coordinator. \n Working as part of a close-knit People team – including Director of People, Deputy Director of People, two People Business Partners, People Resourcing Manager, People & Resourcing Partner, and a second People Resources Coordinator – you’ll collaborate to deliver responsive, high-quality services across the organisation. \n As a People Resources Coordinator, you’ll provide customer-focused, pragmatic support to both internal and external stakeholders. You'll work in partnership with colleagues across the People team to deliver a proactive, value-adding service to your designated business areas, building trusted relationships with staff and managers. \n Highly organised and detail-oriented, you’ll ensure People processes are delivered accurately, efficiently, and in line with organisational policies, procedures, and best practice, while helping to create a positive experience for everyone you support. \n This could be the role for you if you: \n\n • Have experience in an HR Administrator or HR Assistant role and are ready to take the next step in your career, or can demonstrate transferable skills and a genuine interest in building a career in HR.\n, • Have a sound understanding of HR principles and employment legislation, and are confident providing first-line advice on routine People matters, such as sickness absence and certification.\n, • Have experience supporting end-to-end recruitment and onboarding processes, or have transferable experience coordinating high-volume, process-driven activities with accuracy and attention to detail.\n, • Are highly organised, IT proficient, and confident maintaining HR systems and records with a high degree of accuracy and confidentiality.\n, • Thrive in a collaborative, customer-focused environment, building positive working relationships while managing competing priorities effectively.\n\n If you're a proactive team player with excellent communication and organisational skills, a keen eye for detail, and the ability to prioritise a varied workload while delivering exceptional service, we'd love to hear from you! \n The benefits: \n In addition to a competitive salary, you can expect the following benefits. \n\n • 33 days’ annual leave (including Christmas / New Year break), plus bank holidays.\n, • Enrolment onto the People’s Pension Scheme (as part of the staff of North Kent College Business Services Ltd, a wholly owned subsidiary of North Kent College).\n, • Access to free parking and a number of onsite facilities, including gyms, restaurants and coffee shops.\n\n How to apply: \n If this sounds like the right next step for you, please visit North Kent College’s staff vacancies page to view the full job description and submit your application. \n The closing date for applications is Thursday, 17 September 2026. However, if the quality of existing applications allows, we reserve the right to close prior to this point. \n Please note previous applicants do not need to reapply. \n North Kent College is committed to safeguarding and promoting the welfare of children, and all staff have a responsibility to share and maintain this commitment. In line with the requirements of ‘Keeping Children Safe in Education’, appropriate safeguarding checks (including an enhanced DBS check) will be undertaken on all individuals selected for appointment. Posts at the College, a specified establishment where the work gives opportunity for contact with children, are exempt from the Rehabilitation of Offenders Act (ROA) 1974. It is an offence to apply for a post which involves engaging in regulated activity relevant to children if you are barred from doing so. Please be advised that, again in line with ‘Keeping Children Safe in Education’, shortlisted candidates (who wish to accept an invite to interview) will be required to complete and submit prior to their interview a self-declaration of their criminal record or information that would make them unsuitable to work with children. Further guidance / information from the Ministry of Justice can be found on GOV.UK.

An excellent opportunity has arisen for an Accounts Payables clerk to join a busy team on a permanent basis. \n The Billings Manager plays a key role in the financial management of this establishment, ensuring the accurate and timely billing, reconciliation, and collection of all fees, transport, financial aid, and extracurricular fees. The role manages billing and collection processes for over 900 customers and partner organisations, ensuring data accuracy, financial compliance, and an exceptional level of customer service. This position supports approximately £50 million in income and requires a detail-oriented, technology-savvy, and proactive professional capable of operating efficiently in a fast-paced, deadline-driven environment \n Key Responsibilities \n\n • Billing and Data Management\n, • Manage end-to-end billing\n, • Maintain accurate family and student billing records in the school’s finance and student information systems (Microsoft Dynamics Business Central).\n, • Collaborate with departmental administrators and other internal stakeholders to ensure timely updates to fee data\n, • Generate, review, and distribute invoices within strict deadlines; ensure compliance with Accounting and VAT regulations as well as policies and contractual obligations\n, • Monitor and reconcile data between finance, admissions, and student databases to ensure billing integrity\n, • Collaborate with internal departments to resolve payment issues.\n, • Provide support for audits and financial reporting requirements.\n, • Prepare and maintain accurate audit trails for all transactions\n\n Reconciliation and Reporting \n\n • Perform regular reconciliations between the fees ledger, bank accounts, and other sub-ledgers.\n, • Analyse billing and cash flow trends; prepare reports for management, auditors, and the Board as required.\n, • Produce insightful analytical reports on billing to assist in long-term financial planning.\n, • Support external audits and provide all necessary documentation related to fees and revenue. Systems, Innovation, and Process Improvement\n, • Utilise financial systems effectively; identify opportunities to improve automation, reporting accuracy, and user experience.\n, • Contribute to digital transformation initiatives such as online payment platforms, automated invoicing, and data analytics tools.\n, • Ensure compliance with relevant UK financial, consumer, and data protection legislation, including GDPR, Consumer Credit Act, and HMRC guidelines.\n, • Maintain awareness of Anti-Money Laundering (AML) regulations and apply appropriate due diligence when processing and verifying payments from individuals and organisations.\n, • Identify and escalate potential compliance or irregular payment concerns to the Director of Finance & Operations.\n, • Develop and document best practices and standard operating procedures to ensure efficiency and consistency\n\n The Ideal Candidate \n You will be an organised and pro-active individual with an adaptable approach to business requirements. \n A professional qualification in the accounting and finance field or equivalent. \n Substantive experience in an accounting, billing, or accounts receivable role. \n Proficiency with financial management systems (e.g. Business Central, iSAMS, Sage, or similar). \n Advanced Excel and data reconciliation skills. \n Strong understanding of financial controls and internal audit practices. \n Awareness of Anti-Money Laundering (AML) principles and responsibilities.

Overview We're looking for a strategic, hands-on Lead Product Manager to own and evolve our Profile Platform, a core part of the Chambers product ecosystem and the primary way customers turn recognition into commercial opportunity. From firm, department and individual profiles to the tools that help customers benchmark performance, strengthen their market position and win work, you'll define the direction for a product area with a direct impact on customer value and business growth. \n Reporting to the Product Director, you'll own strategy, discovery and delivery, bringing together customer insight, commercial thinking and strong product judgement to make confident decisions in complex and ambiguous spaces. As a senior individual contributor, you'll set the standard for product craft, influence across the business, and help elevate the capability of those around you. Main Duties and Responsibilities \n\n • Own the Profile Platform and chambers.com - Take ownership of chambers.com and Profile Platform — our core commercial platform — and its role in helping customers turn recognition into results.\n, • Discovery - Apply modern discovery techniques (customer engagement, experimentation, prototyping, data) to identify opportunities that are valuable, viable, usable, and feasible, and to de-risk them before building.\n, • Delivery & Product Development - Lead a cross-functional squad — engineering, design, research, and beyond — to deliver high-quality product outcomes on a credible cadence.\n, • Prioritisation – Prioritise the most important work in a busy portfolio, highlighting essential trade offs and putting forward recommendations\n, • Communication, Leadership & Coaching - operate confidently amid ambiguity: set direction where none yet exists, and make well-reasoned calls on incomplete information.\n\n Why you should apply \n This is a role with unusual scope for its level. Rather than owning a slice of someone else's platform, you'll own the Profile Platform — the commercial core of Chambers and the primary way our customers turn hard-won recognition into won work. The decisions you make are felt directly by ranked firms and lawyers across the global legal market, and directly in the commercial performance of the business. \n If you're a senior product person who's tired of narrow remits, slow decision-making, and being one of hundreds, this is the opposite of that: \n\n • Discovery and delivery. You'll get to do the whole craft well: framing the right problems, testing and killing ideas, and shipping high-quality product that moves the numbers. Both halves matter here.\n, • Genuinely interesting problems. A two-sided legal-market platform, the shift toward AI-driven discovery and intelligence, and the challenge of turning third-party recognition into measurable customer value — the problem space is rich and largely uncharted.\n, • Visible impact. In an organisation of our size, good work is seen. You'll have direct access to senior leadership and a clear line between what you build and the results it drives.\n\n We offer meaningful ownership of something that matters, the room to do your best work, and the chance to shape the future of the legal industry. \n Skills, Experience & Personal Attributes \n\n • Proven experience in product management, ideally on customer-facing web platforms.\n, • Strong across both discovery and delivery — able to frame and de-risk the right problems and ship high-quality product on a credible cadence.\n, • A data-informed approach — comfortable interpreting product and customer data to guide decisions.\n, • Demonstrated success leading cross-functional teams, building alignment, and managing diverse stakeholders.\n, • Excellent communication and interpersonal skills — an active listener who understands the importance of context, able to influence and build buy-in at all levels, including with senior leadership.\n\n We welcome applications from people of all backgrounds and experiences. If you’re not sure you meet every requirement, we’d still like to hear from you — we value potential as much as experience. \n Depending on the role, we may be able to offer flexible working options such as hybrid working, part-time or job-share arrangements, or flexible hours Equal Opportunity Statement \n We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. \n Applicants who identify as Disabled and/or Neurodiverse will be entitled to an interview if the

We're looking for a Event/Show Accountant to join the finance team of a well know entertainment business. Working closely with the Finance Director, you'll play a key role in managing venue settlements, bookkeeping and the financial administration of live shows across the UK. This role will be on an initial temporary basis with potential to go permanent. \n Key responsibilities: \n\n • Process venue settlements and show reconciliations\n, • Manage supplier invoices, payment runs and customer invoicing\n, • Perform bank, credit card and supplier reconciliations\n, • Liaise with venues, promoters and internal stakeholders\n, • Support month-end processes and continuous improvement initiatives\n\n About you: \n\n • 2+ years' experience in live entertainment, concert promotions or event finance\n, • Experience with Xero and good Excel skills\n\n Handle Recruitment is acting as an Employment Business in relation to this vacancy.

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. \n \n We’re now looking for a Senior Legal Counsel, Corporate to play a pivotal role within our UK&I Legal Team. Reporting to the Group Director of Legal (Sport, Connectivity & Other Strategic Partnerships), you’ll be a trusted adviser at the heart of Sky’s corporate operations. \n \n In this high‑impact role, you’ll partner with key corporate functions — including Finance, Tax, Compliance, and Company Secretariat — providing expert guidance across a broad spectrum of corporate and corporate finance matters. You’ll support the wider Legal Department, act as a strong delegate for the Group Director, and collaborate closely with Comcast’s Corporate Legal team on Sky’s M&A activity. \n \n Your work will ensure that business strategies are supported with sharp, commercially focused legal advice that enables SKY teams to move with confidence. \n \n Based in the UK, you’ll also have the chance to work across Sky’s international markets, connecting with legal teams across the group. This opportunity is ideal for a solicitor with 4+ years’ PQE (England & Wales or equivalent), bringing a strong corporate background from private practice or an in‑house environment. \n \n What you’ll do: \n You'll play a key role in supporting the Legal team on high-profile, strategically significant deals and projects, while running and coordinating large matters and independently managing smaller matters. \n \n You'll support Sky group management and advise on corporate matters, including: \n\n • Advising on General corporate matters (e.g., directors’ duties; restructurings, solvency, dormancy and liquidation of entities; corporate elements of commercial transactions etc.)\n, • Advising on Corporate finance matters (e.g., intragroup and external debt management; recapitalisations; dividend payments)\n, • Support for JVs on the strategic questions around divestment/ exit/ renewal from the Sky perspective as well as interaction with the commercial deals which form part of the JVs;\n, • Support for other investments (BAU matters, including preparation for board and shareholder meetings, corporate resolutions, investor consents, director/officer appointments, letters of support etc.)\n, • Flexible support for new acquisitions and other M&A activity (point person for Sky) working closely with Comcast corporate legal in London and Philadelphia.\n, • Instructing and managing external corporate legal support.\n\n \n What you’ll bring: \n\n • English qualified solicitor of a minimum of 4+ years PQE (or equivalent)\n, • Strong corporate background with experience in English corporate law (or equivalent) either from private practice or equivalent in-house across a range of corporate transactions (including share and asset acquisitions, disposals and JVs)\n, • Excellent attention to detail, negotiation, drafting and analytical skills\n, • Proactivity, taking the initiative and with a willingness to help out on a range of projects\n, • Strong organisational skills and ability to adapt quickly, organise, prioritise and plan effectively in a fast-paced environment with competing priorities\n, • An ability to think strategically, creatively and commercially and to advise stakeholders on legal and commercial risks.\n, • Strong communication skills and proven track record in distilling complex legal issues and risks into concise summaries suitable for commercial stakeholders and an ability to think laterally and identify creative, customer-focused solutions.\n, • Excellent inter-personal skills, a positive outlook and the ability to build trust and rapport at all levels and work collaboratively across the Sky Group to deliver Sky’s objectives.\n, • Experience in instructing and managing external legal counsel\n, • Prior in-house or secondment experience at a corporate with a developed legal function is a plus.\n\n \n How you’ll work \n At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds – time working at home, as well as time in the office. \n The hybrid working expectations for this role are 3 days in the office per week. \n \n Where you’ll work: \n Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers. \n \n On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. \n \n Team overview: \n Sky’s Legal department is a fantastic place to work. We comprise over 200 industry leading lawyers and legal and compliance professionals across the Sky territories, providing commercial, risk-based advice to the wider business. We regard ourselves (and are recognised) as trusted partners of the business functions we support. We seek to employ the “Believe in Better” mantra in our day-to-day work, both in our output and in our behaviours. Our Vision is to be one team, business partnering to deliver Sky’s Protect & Grow plan, empowered to be our best. \n \n The rewards: \n There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: \n\n • Sky Q, for the TV you love all in one place\n, • A generous pension package\n, • Private healthcare\n, • Discounted mobile and broadband\n, • Access a wide range of exclusive Sky VIP rewards and experiences\n\n \n Inclusion: \n We’re an equal opportunity employer and value diversity at our company. We don’t discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We’re a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We’ll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. \n \n Why wait? \n Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. \n To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. \n \n Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Financial Controller | Fast Growth Global Consumer Brand | London (Hybrid) \n \n The Client \n Harmonic are delighted to be partnering with a well established global consumer brand with a strong international following and a reputation built on the quality and longevity of its product. \n The business is privately owned, highly profitable, and several years into a sustained period of strong growth. There are several hundred people worldwide, the majority of them in the UK, and European expansion is now underway, with regional finance teams being built and managed from the London head office. \n \n The Role \n A newly created Financial Controller position, reporting to the Finance Director for UK and Europe and sitting at the top of a finance team of 12+ colleagues. \n You own the financial control across a multi entity, multi currency operation: month end and year end close, balance sheet integrity, statutory reporting and audit, the AP and AR functions, inventory, and the internal controls framework the next phase of international growth will run on. You are also central to embedding a newly implemented ERP, leading the ongoing refinement of processes and controls that sit around it. \n \n That is the technical half of the job. The other half, and the real reason this role exists, is the team: this is a position for someone who actively enjoys people management. You will be building rather than inheriting, recruiting as European expansion adds entities and volume, lifting the technical standard, and handing individuals genuine ownership of processes that currently escalate upwards. Success in year one looks like a finance team that has held steady through the changes that growth has brough around, and a function which is stronger in terms of automation, systems and ready for future international growth. \n \n Key Responsibilities \n\n • Lead a finance team of 12+ across financial control, accounts payable, accounts receivable and management accounting, with four to six direct reports\n, • Recruit, onboard and develop new team members as the function scales to support global / European expansion\n, • Coach and train the team technically, building clear ownership and accountability at every level and reducing the function's dependency on senior leadership\n, • Act as the primary escalation point for operational finance issues, resolving blockers at pace, whether this is something to do with credit or support to FP&A for example.\n, • Own end to end financial control across the group: month end and year end close, balance sheet integrity, statutory reporting and external audit\n, • Take full ownership of the accounts payable and accounts receivable functions, including payment runs, invoice processing, banking controls and supplier and customer master data, at high volume and to a high standard\n, • Oversee inventory accounting across the group, including valuation, movement tracking and reconciliation\n, • Design, maintain and strengthen the internal controls framework in line with audit requirements and best practice, and drive process improvement through the ongoing ERP programme\n, • Partner with IT, BI, FP&A and the wider finance team to embed and optimise processes within the ERP and surrounding platforms, identifying opportunities for automation and efficiency\n, • Drive consistency and standardisation of finance processes across all business channels, keeping them scalable and fit for a high growth, multi channel and multi jurisdictional business\n, • Proactively identify and manage risk across finance operations, ensuring issues are resolved at pace with root causes understood, addressed and clearly communicated\n\n \n Essential Experience \n\n • Proven experience leading an in house finance team of 10 or more, across multiple layers of seniority\n, • A genuine appetite for the people side of the job: recruiting, onboarding, teaching, training and developing accountants at every level, with the presence and emotional intelligence to lead across all of them\n, • Qualified accountant (ACA, ACCA, CIMA or equivalent) with at least three years in a comparable Financial Controller role\n, • Background in a product business: retail, consumer goods, FMCG or a comparable branded product environment, with inventory exposure\n, • Strong technical accounting knowledge (IFRS) and a track record of designing and improving internal controls at scale\n, • International exposure across multi currency, multi entity environments\n, • Comfortable stepping into a fast paced, high growth environment and providing immediate stability, with the resilience and judgement to make decisions and manage competing demands\n\n \n Desirable Experience \n\n • Systems implementation experience, ideally Dynamics 365, NetSuite or a comparable ERP\n, • Experience building or managing finance teams across multiple European entities and tax jurisdictions\n, • Previous experience at Financial Controller, Head of Financial Control, Senior Finance Manager or Group Finance Manager level\n\n \n Package \n Salary: £90,000 to £120,000 \n Bonus: 20% (half company performance, half personal KPIs) \n Location: London \n Hybrid: 3 days in the office, 2 days at home \n Hours: 37.5 per week \n Start Date: Flexible, with September or October preferred to allow a proper onboarding runway \n \n \n At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Are you someone who thrives in the Insurance Industry? We’re on the hunt for a talented Insurance Account Director or experienced Account Executive who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity what you are looking for? Then please, read on… \n So, what does the role of an Insurance Account Director here involve? \n This role will be made for you if you love fostering relationships and helping clients find the right Insurance products to fit their needs. Our Account Directors are excellent at tailoring their approach, working with clients face to face, on the phone or via video calls. Our clients will need your support all year round and then there are those all-important networking and prospecting activities that will help you to build and develop your portfolio as you go. \n Unlike similar roles focused on growth, working with us puts you in a unique position to offer clients solutions from a diverse range of brands and wide breadth of products with huge opportunity across the Everywhen Group. We are open to hearing from people from all backgrounds to join us, so speak to us about our hybrid and flexible ways of working for Account Directors if the 9-5 life always in an office isn’t for you. \n \n What experience do our Account Directors need? \n This area of the business look after very large and complex cases, and will require an individual with exposure to large corporate risks. You will be a high performer and have a history of looking after a large book of business. \n The rest is all about you as a person; \n\n • \n Most important is your ability to bring your best self to work every day to give our clients the best possible experience \n • \n Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit to identify opportunities to grow our business \n • \n Be driven to learn and be curious, especially about the Insurance Industry \n • \n Work well with your team, support others and have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. There is never a dull moment with us. \n • \n Always demonstrate integrity, not only is this essential within a financially regulated organisation, it’s also the right way to be \n\n \n In return you will be welcomed and supported by our Everywhen family, with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: \n\n • \n Holiday entitlement of 26 days plus bank holidays \n • \n Opportunity to progress your career across the entire Everywhen family \n • \n Gain CII or ACII qualifications to boost your knowledge and career prospects \n • \n Pensions scheme for when you feel it’s time to retire \n • \n 24-hour support for physical and mental wellbeing \n • \n 1 days paid volunteering day to give back to our communities \n • \n The Spotlight Awards, where we shine a light on the brightest talent across our group \n\n \n So, what are you waiting for? Apply today and one of our team will be in touch. \n #LI-TM1 #LI-Remote #AIB \n \n Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. \n If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. \n Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please. \n Click here to see our standard benefits page

Position: Training Coordinator (Events) \n Hours: 9am–5pm, Monday to Friday \n Location: London Bridge / Hybrid working \n About Us \n At the Knowledge Exchange Group, we don't just talk about the issues shaping UK public policy - we get the right people in the room to solve them. Across our three brands, Westminster Insight, Holyrood Insight, and Policy Wales, we deliver over 100 conferences and 150 training courses a year, giving public sector and policy professionals the insight, tools, and connections they need to make a real difference. Our client list speaks for itself - from government departments and public sector bodies to charities doing genuinely meaningful work, right through to some of the biggest household names in UK private industry. \n If you are highly organised, love the buzz of bringing people together and want a role where every project is different, keep reading. \n The Role \n We're looking for a Training Coordinator to join our fast-paced, friendly events team - someone who thrives on organisation, enjoys a full inbox, and gets a real kick out of seeing a training course come together from a blank page to course full of engaged delegates. \n Whether it's a small, focused workshop of 5 or a full course of 30, our training courses are designed to engage every delegate.You'll be working closely with our Director and the marketing, product, and operations teams to make sure every course lands well, and appeals to a mix of clients. \n No two days will look the same, and while some experience in event coordination is great, what matters most is your drive, your eye for detail, your passion for good customer experience, and solid negotiation and organisational skills. We'll provide full training and teach you the rest. \n What You'll Be Doing \n\n • Building and nurturing relationships with trainers and industry bodies\n, • Negotiating trainer fees and keeping projects on budget\n, • Working with trainers to shape course content - chasing bios, materials, logos and slides\n, • Building course websites and email campaigns\n, • Coordinating pre-event questionnaires to keep content sharp and relevant\n, • Securing CPD certification for our courses\n, • Supporting delegates - joining instructions, tech troubleshooting, and friendly customer service\n, • Gathering feedback and evaluation post-course to keep raising the bar\n, • Handling cost and invoice admin\n, • Liaising directly with clients on bespoke in-house training\n\n About You \n\n • At least a year's experience in a professional environment\n, • Some background in events or training\n, • Confident with everyday tech - Microsoft Office, Zoom, email systems, etc.\n, • Sharp organisational skills - checking the details, meeting multiple deadlines\n, • Experience with email marketing or website builders is a bonus\n, • A natural at customer service - warm, helpful, and solutions-focused\n, • Comfortable negotiating and thinking commercially\n, • A calm problem-solver who takes things in their stride\n, • A genuine team player who builds relationships easily\n, • A clear, confident communicator\n\n What You'll Get \n\n • 23 days' annual holiday, rising to 25 after 2 years and 28 after 3\n, • 2 dedicated personal development days plus access to CPD-accredited training\n, • Company pension scheme\n, • Regular company social events\n, • Hybrid working\n, • A genuinely dynamic, supportive, and agile team to be part of\n, • Progression within the role and the company.\n

Introduction \n \n Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. \n \n \n The Role \n \n The Head of Business Development (BD) & Sales leads on Customer engagement in their market sector and is responsible for creating, identifying, validating and pursuing business leads and opportunities within the United Kingdom Operational Country (OpC). \n \n The responsibility covers various elements of Saab's Air portfolio, as assigned by the Director of BD and Sales. With particular focus but not exclusively on Air products and services for the RAF and occasionally RN air requirements. The Head of BD & Sales position acts as the Customer Sales Responsible (CSR) for their prospects. Working closely with the Head of BD and Sales for Naval and also BlueBear, your responsibilities include the key account management of the customer relationships and responsibility for the relevant parts of the Winning Business (WB) process for their assigned prospects. The CSR leads the business realisation in accordance with the WB process from Market Appraisal up to and including Deliver and Follow Up Tender, and for the customer relationships throughout and beyond the WB process. \n \n This is a key role within the BD and Sales team and will represent Saab's continued relationship building with the RAF and wider MOD therefore, the individual will be required to have an intricate understanding of the Air environment and be capable of establishing and maintaining relationships with key stakeholders, creating a narrative and having the capability to identify opportunities for the business across campaigns and sales. \n \n The ideal individual will have come from an RAF or other similar Air background, of OF3 or above, with a demonstrable understanding of how the RAF develops and delivers capability. Experience working with DE&S, procurement as well as some wider commercial, business development or sales experience would also be advantageous. \n \n Stakeholder engagement at all levels within the MOD is essential to this role. Therefore, applicants will need to have had prior involvement in running large campaigns and stakeholder management. \n \n Key Responsibilities: \n \n\n • \n Deliver order intake and gross margin in accordance with set budget \n • \n Establish and maintain customer relationships \n • \n Lead on marketing and sales prospects for part of Saab's Surveillance product portfolio \n • \n Act as a customer-facing Saab ambassador \n • \n Deliver on KPIs in accordance with annual goals set during the IPM process \n • \n Identify, prioritise and qualify new business opportunities and leads \n • \n Update all qualified cases in the CRM tool \n • \n Create business-winning strategies for each opportunity \n • \n Conduct market, customer and competitor analysis in order to develop business \n • \n Develop and maintain relevant product knowledge \n • \n Establish and maintain relevant Business Unit networks \n • \n Collaborate with the PSR for respective projects \n • \n Maintain, evaluate and develop relations with other Original Equipment Manufacturers (OEM) for Business-to-Business opportunities \n • \n Participate at exhibitions and other customer-facing events \n • \n Other tasks within the Country Unit as deemed relevant from time to time \n\n \n Qualifications and Skills: \n \n Essential: \n\n • \n Evidence of Air Domain experience in the defence environment \n • \n Experience and understanding of the UK Defence, acquisition process and budgets \n • \n Experience of working at or with DE&S \n • \n Excellent written and spoken communication skills in English \n • \n Developed social skills and a positive attitude \n • \n Documented experience of marketing and sales or other relevant sectors \n\n \n Desirable: \n\n • \n Integrated Air and Missile Defence knowledge \n • \n Electronic Warfare (EW) knowledge \n • \n Command and Control (C2) knowledge \n • \n Radar systems and sensor knowledge \n • \n Air Training and Simulation knowledge \n • \n ISTAR knowledge \n • \n Space & SDA knowledge \n • \n Knowledge of business and planning processes \n • \n Have sufficient product knowledge in terms of technical base specifications and commercial aspects in order to be able to assume the CSR role \n\n \n Saab UK Company Benefits: \n \n \n\n • \n 30 days annual leave \n • \n Workplace pension scheme with 8% company contribution \n • \n Private medical insurance \n • \n Group income protection scheme \n • \n Death in service insurance \n • \n Up to 5% share matching scheme \n • \n Company enhanced Maternity/Adoption & Paternity leave. \n • \n + Much more \n\n \n By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview \n

We are partnering with a well-established, multi-site consumer business to appoint their first Head of Payroll. \n This is a rare opportunity to establish and lead an in-house payroll function for a recognised British brand as it transitions away from an outsourced payroll provider. Reporting directly to the Finance Director, with a dotted line into the Head of HR, you will take full ownership of payroll strategy and operations, leading the implementation of a new payroll system while building robust processes, controls and governance to support the future growth of the business. \n Initially, this will be a hands-on role, with responsibility for the day-to-day delivery of payroll. However, the organisation is looking for a senior payroll professional who can provide strategic direction, influence senior stakeholders and build a best-in-class payroll function from the ground up. \n If you're looking for an opportunity where you can genuinely make your mark and shape the future of payroll within a successful, growing organisation, this role offers exactly that. \n The Role \n\n • Take full ownership of the payroll function, ensuring the accurate and timely delivery of end-to-end payroll for approximately 200 employees.\n, • Process payroll for a combination of permanent employees and self-employed workers, including commissions, variable pay and TRONC arrangements.\n, • Lead the transition from an outsourced payroll model to a fully in-house payroll function.\n, • Evaluate, select and oversee the implementation of a new payroll system, working closely with the Finance Director.\n, • Develop and implement robust payroll processes, controls and governance frameworks to support business growth.\n, • Act as the organisation's payroll subject matter expert, providing guidance on payroll legislation, compliance and best practice.\n, • Partner closely with Finance, HR and operational teams to ensure payroll integrates seamlessly across the business.\n, • Build strong relationships with senior stakeholders, influencing decisions and driving continuous improvement.\n, • Identify opportunities to improve efficiency through automation, process optimisation and technology.\n, • Ensure payroll remains fully compliant with current legislation, HMRC requirements and internal policies.\n\n About You \n To be successful in this role, you'll ideally have: \n\n • Significant end-to-end payroll experience, operating at Payroll Manager, Head of Payroll or equivalent level.\n, • Experience leading or playing a significant role in bringing payroll in-house or implementing a payroll system.\n, • A strong understanding of payroll legislation, governance, controls and compliance.\n, • Previous experience within a multi-site environment, ideally across retail, hospitality, leisure, beauty or another customer-facing business.\n, • Experience processing payroll involving commissions, variable pay and/or TRONC.\n, • Excellent stakeholder management skills with the confidence to influence senior leadership.\n, • A strategic mindset, balanced with a willingness to remain hands-on where required.\n, • A track record of improving payroll processes, controls and operational efficiency.\n, • Strong leadership capability with the potential to develop and shape the payroll function as the business evolves.\n\n Benefits \n\n • Complimentary services.\n, • Generous employee discount on products.\n, • Company pension scheme.\n, • 22 days' annual leave, increasing to 25 days with length of service, plus bank holidays.\n, • Flexible working hours, with core office hours between 10:00am and 4:00pm.\n, • The opportunity to build and lead an in-house payroll function from the ground up.\n, • A highly visible role with genuine strategic influence across Finance and HR.\n, • Long-term career progression within a successful and growing organisation.\n\n If you're an ambitious payroll leader looking for a unique opportunity to build, shape and lead an in-house payroll function while influencing payroll strategy across a well-known multi-site business, we'd love to hear from you. \n To apply, please submit your CV or contact us for a confidential discussion.

Managing Director \n Location: UK / Hybrid – 2/3 days in our London office Salary: £170,000+ DoE per annum + Excellent Benefits Contract Type: Full Time, Permanent What We Can Offer You: 30 Days Annual Leave, Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources. \n Why Do We Want You \n This is an opportunity to lead one of the most respected information businesses in the global insurance market. \n As Managing Director of Axco, part of Wilmington plc, you'll take full responsibility for the performance, strategy and growth of a business trusted by insurers, brokers and reinsurers around the world. With complete P&L accountability, you'll lead a team of recognised industry experts and help shape the next phase of Axco's success. \n We're looking for a commercially driven leader who can build on Axco's strong market position and identify new opportunities for growth. You'll strengthen customer relationships, drive product innovation, expand into new markets and ensure the business continues to deliver the high-quality insight our customers rely on. \n You'll work closely with teams across the business to create a culture where commercial ambition and specialist expertise go hand in hand. You'll inspire people, make confident decisions and ensure Axco continues to grow as a trusted, market-leading brand within Wilmington plc. \n If you're an experienced commercial leader who enjoys combining strategic thinking with hands-on leadership, and you're excited by the challenge of growing a respected specialist business, we'd love to hear from you! \n Please note: To complete your application, you will be redirected to Wilmington plc’s career site. \n At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked “apply”! \n You will be responsible for: \n • Owning Axco’s global commercial performance and strategic direction, with full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. \n • Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent markets, including key growth markets such as the US. \n • Acting as executive sponsor for product management and innovation, driving a commercially robust product pipeline, product-led growth, and deeper customer engagement to strengthen Axco’s competitive position. \n • Leading global sales, marketing, and go-to-market execution, ensuring strong alignment across product, marketing, and commercial teams to drive new logo acquisition and maximise growth across the existing portfolio. \n • Overseeing the commercial success of Axco’s broader portfolio, including its conferences, awards, and market engagement initiatives. \n • Leading and developing a c.50-person organisation, providing direct leadership to senior functional heads while fostering a high-performance, commercially focused, and inclusive culture. \n • Partnering closely with Wilmington Group shared services and report to the Executive Committee, ensuring effective execution, governance, risk management, and compliance across the business. \n What’s the Best Thing About This Role \n You'll lead a business with a respected global brand, loyal customers, market-leading expertise and a team that genuinely cares about the quality of its work. \n The opportunity is here to take that strong foundation and accelerate growth. You'll have the freedom and backing to shape strategy, drive commercial performance, bring new products to market and identify new opportunities for expansion, all while leading a business that plays an important role in the global insurance industry. \n What’s the Most Challenging Thing About This Role \n You'll be taking a successful and highly regarded business to its next stage of growth. \n You'll need to balance short-term commercial results with longer-term transformation, increasing revenue and strengthening performance while preserving the expertise, credibility and customer trust that Axco has built over many years. \n To be successful in this role, you must have: \n • Significant years of insurance industry expertise. \n • Proven general management experience as a Managing Director, General Manager, or senior divisional leader with full commercial accountability. \n • Strong commercial acumen, including experience driving growth in subscription-based business models and delivering against clear targets. \n • Demonstrated ability to develop and scale new products in response to customer and market needs. \n • Track record of product diversification within or to the insurance industry. \n • Track record of delivering high growth >20%. \n • Experience operating effectively within a group or shared services environment. \n • Hands-on leadership approach, combining strategic thinking with operational delivery and people leadership. \n To be successful in this role, it would be great if you have: \n • Background combining both insurance market expertise with technology enabled or data driven business models (e.g. InsurTech). \n • Experience leading internationally focused businesses with a significant US customer presence. \n • Exposure to events or community-led revenue models alongside subscriptions. \n We know it’s not a skill, but the succe

Assistant Director, Technology Services (EMEA & Asia) \n \n London | Hybrid Working \n \n A leading international professional services firm is seeking an experienced Assistant Director, Technology Services to play a pivotal leadership role across its EMEA and Asia operations. \n \n This is a highly visible position that sits at the intersection of technology, service delivery, stakeholder engagement, and business strategy. Working closely with senior leadership, you will help shape and deliver technology services that support a diverse international business, ensuring operational excellence while driving innovation and continuous improvement. \n \n The Opportunity \n As Assistant Director, Technology Services, you will act as a strategic partner to senior business stakeholders, legal professionals, and operational teams across EMEA and Asia. You will be responsible for helping to define service delivery standards, improving technology operations, enhancing user experience, and driving the adoption of emerging technologies, including AI-enabled solutions. \n \n This role combines leadership, operational oversight, stakeholder management, and transformation initiatives, making it an excellent opportunity for an experienced technology leader looking to make a broad business impact within a complex international environment. \n \n Key Responsibilities \n\n • Partner with senior business and operational leaders across EMEA and Asia to align technology services with business objectives.\n, • Support the development and delivery of regional and global technology strategies.\n, • Oversee IT service delivery, ensuring high levels of availability, performance, security, and user satisfaction.\n, • Lead service improvement initiatives and drive operational excellence across multiple offices.\n, • Manage and develop regional technology support teams, fostering a culture of accountability, collaboration, and continuous improvement.\n, • Monitor service performance through KPIs, SLAs, user feedback, and operational reporting.\n, • Support major technology projects, change initiatives, and process improvements.\n, • Drive adoption of approved AI, automation, and productivity-enhancing technologies.\n, • Work closely with regional leadership teams to understand evolving business needs and technology priorities.\n, • Participate in vendor management, contract negotiations, and budget planning activities.\n, • Support major incident management, problem management, and post-incident review processes.\n, • Champion best practice IT service management and governance frameworks, including ServiceNow.\n\n \n About You \n You will be an experienced technology leader with a strong background in IT operations, service delivery, and stakeholder engagement within a professional services or similarly complex environment. \n \n Essential Experience \n\n • Significant experience in senior IT leadership, technology operations, or service delivery management roles.\n, • Strong track record of building relationships with senior stakeholders and business leaders.\n, • Experience managing geographically dispersed teams and supporting international operations.\n, • Demonstrable success delivering service improvements and operational change programmes.\n, • Strong understanding of IT service management principles and frameworks.\n, • Experience leading technology projects and driving user adoption initiatives.\n, • Ability to translate business requirements into practical technology solutions.\n\n \n Desirable Experience \n\n • Experience within a law firm or professional services environment.\n, • Exposure to ServiceNow, Agile delivery methodologies, and project portfolio management.\n, • Understanding of AI-enabled workplace technologies and automation capabilities.\n, • Experience managing vendors, commercial relationships, and operational budgets.\n\n \n Personal Attributes \n\n • Strategic thinker with excellent commercial awareness.\n, • Strong leadership and people management skills.\n, • Exceptional stakeholder engagement and communication abilities.\n, • Data-driven approach to service improvement and decision-making.\n, • Highly organised, resilient, and adaptable.\n, • Naturally collaborative with a customer-focused mindset.\n, • Comfortable operating in a fast-paced, international environment.\n\n \n What's on Offer? \n\n • A senior leadership opportunity within a globally recognised professional services environment.\n, • Significant exposure to executive stakeholders across multiple regions.\n, • The opportunity to shape technology strategy, service delivery, and innovation programmes.\n, • Hybrid working model.\n, • International scope with occasional travel across EMEA and Asia.\n, • A collaborative and inclusive culture focused on continuous development and excellence.\n\n \n For a confidential discussion and further information, please get in touch. \n \n \n Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. \n Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies. \n \n \n

Managing Director - UK & Ireland \n £68,000-£70,000 + £20,000 bonus | London | Fully office-based \n Summary \n Our client is a premium international coffee business serving both consumer and commercial markets, with a strong reputation for quality, innovation and exceptional customer experience. \n Following a period of significant growth and recent integration into a larger international group, they are now looking for an experienced Managing Director to lead the UK & Ireland business through its next stage of development. \n This is an exciting opportunity for a commercially driven, entrepreneurial leader who enjoys being close to the business, developing people and combining strategic leadership with a hands-on approach. \n The Role \n Reporting to the Global CEO, the Managing Director will have overall responsibility for the strategic, commercial and operational performance of the UK & Ireland business. \n You will lead a talented and collaborative team, driving sustainable growth while maintaining the entrepreneurial culture, agility and strong sense of ownership that have contributed to the business's success. \n Key responsibilities will include: \n\n • Setting and delivering the UK & Ireland business strategy, identifying new markets, customers and opportunities for growth.\n, • Taking overall responsibility for commercial performance, revenue growth, profitability and EBITDA.\n, • Leading and developing the management team, creating a culture of accountability, collaboration and high performance.\n, • Maintaining the entrepreneurial spirit of the business while introducing the structure and processes needed to support its continued growth.\n, • Overseeing budgets, financial performance, cost management and business KPIs, taking action where required to improve performance.\n, • Ensuring operational effectiveness across the business and identifying opportunities to improve processes and resources.\n, • Building strong relationships with customers, partners, suppliers and other key stakeholders.\n, • Working closely with the wider international group, balancing local autonomy with group strategy, governance and best practice.\n, • Identifying new commercial opportunities, partnerships and routes to market.\n, • Supporting the attraction, development and retention of high-performing talent.\n\n Candidate Profile \n The ideal candidate will be an established senior leader with strong commercial and people leadership experience, ideally gained within the coffee sector. \n Experience within hospitality or a closely related premium consumer environment would also be considered. \n You may already be an experienced Managing Director, or could be a strong Sales, Commercial or Operations Director ready to take the next step into overall business leadership. \n You will be: \n\n • Commercially focused, with strong P&L, financial and business performance experience.\n, • An experienced and engaging people leader who can develop, motivate and hold teams accountable.\n, • Entrepreneurial, hands-on and comfortable working in a relatively lean organisation.\n, • Confident leading a business through change, growth and transition.\n, • Collaborative and able to build strong relationships across different functions and cultures.\n, • Comfortable balancing autonomy with the requirements of a larger international group.\n, • Strategic in your thinking but equally willing to get into the detail when required.\n, • Decisive and resilient, with the confidence to challenge constructively and have difficult conversations.\n, • An excellent communicator with strong commercial judgement and problem-solving skills.\n, • Passionate about coffee, premium brands and delivering an exceptional customer experience.\n\n Experience with SAP, Salesforce, Power BI or similar systems would be advantageous. \n A relevant degree in business, management or a related discipline is preferred. \n The Opportunity \n This is a rare opportunity to take overall leadership of an established and growing UK & Ireland coffee business at an important stage of its evolution. \n You will have genuine scope to shape the next chapter of the business, developing its people, strengthening commercial performance and identifying new opportunities for growth, while benefiting from the reach and resources of a larger international group. \n For the right person, this is an opportunity to make a visible impact within a premium, entrepreneurial business while playing a key role in its continued growth. \n \n If you are an experienced commercial leader with strong coffee sector experience and are looking for an opportunity to lead a growing UK & Ireland business, we would love to hear from you. \n Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

OFFICE MANAGER – ESTATE AGENCY \n Monday – Friday \n \n A boutique, design-led estate agency specialising in London’s luxury property market is seeking an experienced Office Manager to join its growing team. \n \n This is a fantastic opportunity for an organized and proactive professional with a strong administrative background to become a valuable assetto the team. Reportingto the Office Director and Sales Manager, you’ll thrive in a fast-paced and exciting environment, handling sales-related administration and appointment scheduling while providing essentialsupport to the team. \n \n The ideal candidate is efficient, adaptable, and highly organized, with excellent administrative abilities, strong customer service skills, and a working knowledge of spreadsheets. Prior experience in a similarrole is highlydesirable. \n \n Key Responsibilities \n\n • Providing secretarial and administrative support to the sales team\n, • Issuing memorandums of sale and invoices upon exchange of contracts\n, • Preparing marketing materials, including brochures and window cards\n, • Organizing canvassing materials and booking market appraisals\n, • Conducting AML checks for all clients\n, • Providing HR support, including onboarding new starters, preparing contracts, and maintaining HR documentation\n, • Welcoming clients and visitors, assisting with registration and inquiries\n, • Handling customer service requests, orders, and complaints\n, • Managing inbound office calls\n, • Supporting the Director with diary management, scheduling, and correspondence\n, • Managing paperwork, emails, and phone calls on behalf of the Director\n, • Acting as the first point of contact for the Director when required\n, • Organizing company events (e.g., Christmas parties, work trips, and team-building activities)\n\n \n What You’ll Need \n\n • Prior experience as a Sales Administrator or Office Manager in a sales environment\n, • Excellent organization and multitasking skills\n, • Strong attention to detail and ability to work to tight deadlines\n, • Confident communication skills with a friendly and professional approach\n, • We’re looking for a proactive, self-motivated team player to join our team and make a real impact!\n\n \n Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment London wishes you the best of luck in your job search. \n Unico Recruitment London operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK. \n \n \n \n

We are working with a high-growth, technology-led business operating across AI, data, automation and digital transformation, as it enters an exciting period of growth and expansion. \n We are looking for an ambitious, commercially focused Marketing Director to lead the marketing strategy across multiple service lines and geographies. \n This is a senior leadership opportunity for a marketing leader who can combine strategic thinking with strong commercial execution, building a high-performing marketing function that directly contributes to pipeline, revenue and business growth. \n The Role \n Reporting to the Chief Revenue Officer, you will take ownership of the overall marketing strategy, with a particular focus on demand generation, brand positioning, go-to-market and marketing integration following a period of acquisition and growth. \n You will work closely with the CRO, CEO, Sales, Product and senior leadership teams to create a unified brand and scalable marketing engine. \n Key Responsibilities \n\n • Develop and deliver a data-driven marketing strategy aligned to revenue and growth objectives.\n, • Build and scale a predictable demand generation and pipeline engine.\n, • Lead ABM and targeted campaigns focused on enterprise customers.\n, • Develop and implement a unified brand strategy across acquired businesses.\n, • Lead marketing integration following acquisitions, including brand, messaging and go-to-market alignment.\n, • Position the business as a market leader within AI, data and technology solutions.\n, • Translate complex technology propositions into compelling customer-focused messaging.\n, • Drive thought leadership, content, PR and digital marketing activity.\n, • Establish clear marketing KPIs, attribution and ROI reporting.\n, • Build, develop and lead a high-performing marketing team.\n, • Embed an AI-first approach across marketing, using AI to improve content, campaigns, insight, automation and productivity.\n, • Partner closely with Sales to maximise conversion, pipeline and revenue contribution.\n\n About You \n You will be a commercially minded senior marketing leader with: \n\n • Strong B2B technology marketing experience, ideally within AI, data, SaaS, digital transformation or technology solutions.\n, • Proven experience building and scaling demand generation engines that deliver measurable pipeline and revenue.\n, • Hands-on experience using AI within marketing and embedding AI tools into day-to-day marketing activity.\n, • Proven experience leading marketing through M&A integration, including brand consolidation and GTM alignment.\n, • Experience working with enterprise sales cycles and complex, multi-stakeholder buying processes.\n, • Strong understanding of ABM, digital marketing, content, SEO, paid media and marketing automation.\n, • Strong analytical and commercial skills, with experience measuring marketing performance and ROI.\n, • Experience working across multiple geographies.\n, • Strong leadership and stakeholder management skills.\n, • Ideally, experience within a PE-backed, high-growth or buy-and-build environment.\n\n This is an excellent opportunity for a Marketing Director who wants to play a pivotal role in shaping the marketing function, brand and commercial growth of an ambitious technology business. \n INDBSO

Are you someone who thrives in the Insurance Industry? We’re on the hunt for a talented Insurance Account Director or experienced Account Executive who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity what you are looking for? Then please, read on… \n So, what does the role of an Insurance Account Director here involve? \n This role will be made for you if you love fostering relationships and helping clients find the right Insurance products to fit their needs. Our Account Directors are excellent at tailoring their approach, working with clients face to face, on the phone or via video calls. Our clients will need your support all year round and then there are those all-important networking and prospecting activities that will help you to build and develop your portfolio as you go. \n Unlike similar roles focused on growth, working with us puts you in a unique position to offer clients solutions from a diverse range of brands and wide breadth of products with huge opportunity across the Ardonagh Group. We are open to hearing from people from all backgrounds to join us, so speak to us about our hybrid and flexible ways of working for Account Directors if the 9-5 life always in an office isn’t for you. \n What experience do our Account Directors need? \n This area of the business look after very large and complex cases, and will require an individual with exposure to large corporate risks. You will be a high performer and have a history of looking after a large book of business. \n The rest is all about you as a person; \n\n • \n Most important is your ability to bring your best self to work every day to give our clients the best possible experience \n • \n Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit to identify opportunities to grow our business \n • \n Be driven to learn and be curious, especially about the Insurance Industry \n • \n Work well with your team, support others and have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. There is never a dull moment with us. \n • \n Always demonstrate integrity, not only is this essential within a financially regulated organisation, it’s also the right way to be \n\n In return you will be welcomed and supported by our Everywhen family, with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: \n\n • \n Holiday entitlement of 26 days plus bank holidays \n • \n Opportunity to progress your career across the entire Everywhen family \n • \n Gain CII or ACII qualifications to boost your knowledge and career prospects \n • \n Pensions scheme for when you feel it’s time to retire \n • \n 24-hour support for physical and mental wellbeing \n • \n 1 days paid volunteering day to give back to our communities \n • \n The Spotlight Awards, where we shine a light on the brightest talent across our group \n\n So, what are you waiting for? Apply today and one of our team will be in touch. \n #LI-TM1 #LI-Remote #AIB \n Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. \n If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. \n Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please. \n Click here to see our standard benefits page

Director of Defence Programmes – NATO Markets \n UK or Europe | £NEG + performance-related package | Regular European travel \n Electus is supporting a rapidly growing defence technology business specialising in advanced UAV and autonomous systems. As the company expands across NATO markets, it is seeking an experienced international defence leader to win new customers, develop strategic partnerships and manage senior client relationships through programme delivery. \n This is not a traditional programme-management position. It combines international business development, capture strategy, customer leadership and the transition of new contracts into successful delivery. \n The opportunity \n The Director of Defence Programmes will help shape and execute the company’s five-year defence growth strategy. A central objective will be to secure three new NATO MOD customers during the first 12 months and build strong, multi-stakeholder relationships across those accounts. \n You will identify the most effective route to market within each country, whether directly, through defence primes or alongside strategic partners. You will manage major opportunities from initial engagement through capture, bid, negotiation and contract award, while remaining involved as programmes move into delivery. \n Key responsibilities \n\n • Develop and execute the defence growth strategy across NATO and EMEA markets.\n, • Win new business and secure three new NATO MOD customers within the first year.\n, • Build senior relationships with defence ministries, armed forces, procurement organisations and defence primes.\n, • Manage the short and long-term opportunity pipeline.\n, • Develop capture strategies for major international defence programmes.\n, • Identify, assess and negotiate with strategic partners in target countries.\n, • Lead bids, proposals, commercial negotiations and contract discussions.\n, • Determine appropriate country-specific routes to market.\n, • Maintain accurate CRM records, pipeline reporting, KPIs and opportunity actions.\n, • Ensure commercial commitments align with engineering, production and delivery capability.\n, • Support the transition from contract award into programme execution.\n, • Maintain senior customer relationships throughout programme delivery.\n, • Monitor contract performance and support high levels of client satisfaction.\n, • Identify and mitigate commercial, contractual and delivery risks.\n, • Support pricing strategy, margin protection and commercial decision-making.\n, • Manage budgets for demonstrations, trials, exhibitions and other pursuit activity.\n, • Capture customer and end-user insight to inform the product-development roadmap.\n, • Monitor competitor activity, defence procurement trends and geopolitical developments.\n, • Represent the company at defence exhibitions, capability demonstrations and senior stakeholder meetings.\n, • Support compliance with export controls and international defence procurement requirements.\n, • Help develop the company’s wider business development capability as it grows.\n\n About you \n You will be an established international defence business development or programme leader with a demonstrable record of opening new markets and winning complex defence business. \n You should offer: \n\n • A successful track record of securing new defence customers and contracts.\n, • An established senior network across NATO MODs, defence ministries, armed forces and defence primes.\n, • Experience developing business across several countries.\n, • Strong capture, bid and contract-negotiation experience.\n, • Evidence of personally originating and converting major opportunities.\n, • Experience establishing international partnerships and routes to market.\n, • The ability to maintain strategic customer relationships after contract award.\n, • Strong commercial judgement covering pricing, risk and margin.\n, • The ability to connect customer requirements with engineering and programme delivery.\n, • Experience within UAVs, USVs, autonomous systems or a closely related defence technology market.\n, • The credibility to engage at senior military, government, ministerial and industry level.\n, • The ability to operate effectively as a senior individual contributor.\n, • Willingness to travel across Europe approximately every two weeks.\n\n SC clearance would be beneficial but is not essential. Candidates can be based in the UK or elsewhere in Europe, provided they have strong international defence experience and can travel regularly. \n This is a permanent Role

As a field based Specification Manager, you will cover the London region, developing relationships with architects, designers, contractors and key stakeholders to secure specifications on high profile projects and convert them into sales opportunities. \n There’s plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of “one in five” in 2023, we have launched our new goal – Mission 365 – targeting £365 million of sales. \n A key member of the Commercial team, reporting into the Director of Commercial Sales, this role is responsible for developing a pipeline of M40 specifications for commercial projects across the UK, maximising Parkside Architectural Tiles' exposure within the Architecture & Design community and driving growth through a substantial specified project pipeline. The role owns early engagement and project management within Microsoft Dynamics (SPARK), develops and delivers CPD seminars alongside the Brand Manager, develops and delivers technical training, and promotes the complete Parkside proposition including tiles, accessories, shower trays, raised access flooring and associated value added solutions. \n KEY ACCOUNTABILITIES \n CUSTOMER / STRATEGY / PLAN: \n\n • Build and maintain a national M40 specification pipeline across commercial projects to deliver annual sales targets year-on-year\n, • Establish Parkside as the specification partner of choice, achieving specification coverage across key sectors (transport, sports, workplace, healthcare, education, hospitality, residential and others)\n, • Increase active A&D practice engagement and drive ROI on A&D activity\n, • Build relationships with architects, designers, developers, contractors and end users\n, • Identify opportunities to introduce the wider Parkside portfolio beyond tiles, including accessories, shower trays and raised access flooring\n, • Represent Parkside at industry events, exhibitions and networking opportunities\n\n PEOPLE / LEADERSHIP: \n\n • Support the commercial team with maximising specification conversion and building a high-performing culture\n, • Deliver CPD seminars and technical training in partnership with the Brand Manager and Key Accounts, building specification capability across the business\n\n FINANCIAL / COMMERCIALS: \n\n • Maintain 100% project and contact compliance within Microsoft Dynamics (SPARK)\n, • Work with the Director of Commercial to develop and maintain the M40 specification bank and associated training materials\n, • Provide technical specification guidance and support on commercial projects\n\n RISK / PROCESS \n\n • Maintain accurate opportunity and pipeline management within Microsoft Dynamics (SPARK)\n, • Develop and deliver accurate sales forecasts, reports and market intelligence\n, • Increase qualified project pipeline value year-on-year and improve project conversion rates from opportunity to secured revenue\n\n DECISION MAKING/FREEDOM TO ACT \n\n • Freedom to act day to day within a broad framework\n, • Able to develop a category plan that supports the overall company goals\n, • Financial sign off as per the business expenses policy\n\n KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED \n\n • Specification sales experience within construction or interior products\n, • Understanding of commercial project cycles, including RIBA stages and build sequences\n, • Experience using CRM systems, ideally Microsoft Dynamics\n, • Strong presentation and stakeholder management capabilities\n\n What we’ll do for you \n In a culture where hard work is recognised and great results are rewarded; you can look forward to a company bonus that will give you a share of our success (up to 25% of your base salary). Then there’s a company car and a generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. \n Diversity, Equity and Inclusion \n At Topps Group we believe that diversity isn’t just a box to tick. We are committed to creating an authentic ‘One Topps’ culture, where our colleagues feel included and supported regardless of who they are or where they are from \n We actively welcome applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socio-economic backgrounds. If you need any adjustments during the recruitment process, just let us know—we’re here to support you. \n Join us in shaping a culture where inclusion is more than a policy—it’s a daily practice. \n Think you know Topps Group? Think again. \n There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. \n Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.

Head of Compliance, Compliance Oversight & Money Laundering Reporting Officer (SMF16 & SMF17)Role Purpose \n The Head of Compliance, Compliance Oversight & MLRO (SMF16 & SMF17) provides independent second-line oversight of the firm's regulatory compliance and financial crime framework. The role ensures compliance with FCA requirements, Consumer Duty, SM&CR, Money Laundering Regulations, Proceeds of Crime Act, Terrorism Act and financial sanctions legislation. \n The post holder acts as the firm's Compliance Oversight Function (SMF16) and Money Laundering Reporting Officer (SMF17), overseeing both the Principal firm and its overseas Appointed Representative to ensure regulatory, conduct and financial crime risks are effectively identified, managed and escalated. \n Reporting Lines \n\n • Reports to: Managing Director (SMF3)\n, • Accountable to: Board of Directors\n, • Key Stakeholders: Senior Management, Board, Overseas Appointed Representative, FCA, lender clients and external advisers.\n\n Key ResponsibilitiesCompliance & Regulatory Oversight \n\n • Perform SMF16 and SMF17 responsibilities, subject to FCA approval.\n, • Maintain an effective compliance framework, policies, procedures and controls.\n, • Develop and deliver a risk-based Compliance Monitoring Programme.\n, • Conduct monitoring reviews, risk assessments and regulatory assurance activities.\n, • Provide independent regulatory advice and challenge to senior management and the Board.\n, • Monitor regulatory developments and ensure implementation of FCA and legislative changes.\n, • Embed Consumer Duty principles and promote positive customer outcomes.\n, • Prepare and present compliance, conduct and financial crime reports to the Board.\n, • Foster a strong culture of compliance, ethics and regulatory awareness.\n\n Financial Crime & AML \n\n • Oversee AML, CTF, sanctions and financial crime frameworks.\n, • Maintain the Business-Wide Risk Assessment and customer due diligence controls.\n, • Act as Nominated Officer, assessing suspicious activity reports and making disclosures to the National Crime Agency where required.\n, • Ensure compliance with AML regulations and financial crime obligations.\n\n Governance & Oversight \n\n • Provide independent oversight of the firm's Appointed Representative and outsourced regulated activities.\n, • Escalate material compliance and financial crime risks to the Board and regulators where appropriate.\n, • Support continuous improvement of governance, controls and risk management processes.\n\n SMF16 & SMF17 Accountabilities \n The role holder will be responsible for: \n\n • Oversight of compliance with FCA rules and regulatory requirements.\n, • Maintaining effective compliance systems, controls and monitoring arrangements.\n, • Providing regulatory advice and challenge to the Board and senior management.\n, • Overseeing Consumer Duty implementation and customer outcomes.\n, • Managing AML, CTF, sanctions and broader financial crime frameworks.\n, • Monitoring and implementing regulatory change.\n, • Reporting significant regulatory and financial crime risks.\n, • Promoting a culture of integrity, compliance and good governance.\n\n Essential Experience & QualificationsExperience \n\n • Significant experience within an FCA-regulated financial services environment, ideally consumer credit, debt collection, debt administration or related sectors.\n, • Strong knowledge of FCA Handbook requirements, including CONC, SYSC, DISP, Consumer Duty and SM&CR.\n, • Experience developing, implementing or monitoring compliance frameworks and controls.\n, • Proven background in compliance monitoring, regulatory advice and risk assessment.\n, • Good understanding of AML, sanctions, customer due diligence and financial crime requirements.\n, • Experience presenting compliance matters to senior management and Boards.\n, • Strong stakeholder management, communication and analytical skills.\n\n Qualifications \n\n • Degree or equivalent professional experience.\n, • Compliance qualification (or working towards one).\n, • AML or Financial Crime qualification desirable.\n, • Eligible to obtain FCA approval for SMF16 and SMF17 functions.\n\n Key Competencies \n\n • Regulatory expertise and commercial awareness.\n, • Risk-based decision making.\n, • Independent judgement and integrity.\n, • Leadership and stakeholder influencing skills.\n, • Strong analytical and problem-solving abilities.\n, • Excellent written and verbal communication.\n, • Governance, planning and organisational capability.\n, • Relationship management and collaboration.\n, • Continuous improvement mindset.\n\n Appointment Requirements \n Appointment is subject to: \n\n • FCA approval for SMF16 & SMF17 via Form A.\n, • Approved Statement of Responsibilities.\n, • Satisfactory DBS and regulatory reference checks (6 years).\n, • Completion of fitness and propriety assessments.\n, • Any required overseas background checks.\n

Intro \n A high-growth technology business is seeking an experienced Interim Finance Director to provide financial leadership and support the business through a potential exit to private equity. \n This is a commercially focused, hands-on assignment requiring someone who can maintain control of the finance function while preparing the business, its reporting and its financial information for a transaction. \n The Company \n An established, investor-backed technology business operating in a growing market. The company has reached an important stage in its development and is preparing for a potential sale to a private equity investor. \n Finance will play a central role in demonstrating the quality of earnings, supporting due diligence and ensuring the management team can clearly articulate the company's financial performance and growth potential. \n The Role \n Reporting to the CEO and working closely with shareholders and external advisers, the Interim Finance Director will lead the finance function while taking a central role in exit preparation and transaction delivery. \n Key responsibilities include: \n\n • Leading the finance workstream throughout the exit process\n, • Preparing the business, finance team and financial information for due diligence\n, • Managing the data room and responding to financial and commercial information requests\n, • Supporting quality of earnings, financial due diligence and valuation analysis\n, • Strengthening forecasting, cash flow management and Board reporting\n, • Improving the quality, accuracy and consistency of management information\n, • Providing clear analysis of revenue, margins, customer performance and growth drivers\n, • Developing robust financial models and supporting the business plan\n, • Working closely with shareholders, potential investors and external advisers\n, • Maintaining strong financial control and effective day-to-day leadership of the finance function\n\n Your Profile \n\n • Qualified accountant with significant Finance Director-level experience\n, • Previous experience operating as Finance Director during a successful exit to private equity\n, • Strong background within a technology, software or technology-enabled business\n, • Demonstrable experience of exit preparation, due diligence and transaction delivery\n, • Comfortable managing external advisers, investors and demanding senior stakeholders\n\n Compensation & Benefits \n This 9 month interim role offers a day rate of £800-£900, dependent on experience, and is based in London. The position provides the opportunity to lead finance through a critical stage in the company's development, working closely with the CEO, shareholders and advisers to prepare the business for a potential private equity transaction.

This is a very different kind of AUTOMOTIVE AFTERSALES \n PERFORMANCE analytical role and is more like a performance and \n intelligence “hub” sitting behind the aftersales operation across \n four growing automotive brands. Reporting directly to Aftersales \n Director, your job will be to help them understand how the entire \n aftersales operation is performing across every area customer \n satisfaction warranty service revenue parts sales \n regional performance dealer/service performance actions and \n improvements, then you will pull together the data , analyse it \n and find solutions to underperformance . Working across 4 brands \n you will get a fantastic view of how an automotive aftersales \n operation is built and scaled! This is a very broad and varied \n role. \n TITLE: AUTOMOTIVE Aftersales \n Performance Manager \n Salary : £55,000 + 15% guaranteed \n bonus (£8250) + Car scheme and other excellent benefits (Cash \n annual salary amount of £63, 250) \n Location : London \n Work style: Office based \n The role \n In this role you are effectively the “eyes and ears” of the \n Aftersales Director from a performance perspective. You're \n looking at what's happening across the network, using the data to \n identify where things are going well or badly, and then helping \n make sure the business actually does something about it. \n Duties \n · Pull together performance data from the regional and HQ \n aftersales teams across the brands. \n · Review the main KPIs — customer satisfaction, warranty \n performance, service revenue and parts sales \n · Analyse the story behind the numbers \n · Spend time in Excel, dashboards and potentially Power \n BI, comparing regions and performance periods. \n · Highlight trends, risks and improvement opportunities for \n the Aftersales Director \n · Help organise and participate in regular management \n reviews/workshops. \n · Discuss what's happening across aftersales \n · Follow up with regional teams on outstanding actions or \n investigating an operational problem or performance plan \n · Reporting : Update dashboards, check that actions have \n been completed, prepare management information and give the \n Aftersales Director a clear picture of what happened, what's \n improving, what isn't and what needs attention next. \n REQUIREMENTS \n · Automotive experience (dealer group, automotive aftersales \n business, automotive supplier or vehicle-services organisation or \n OEM ) \n · 3 years' relevant experience( this can be in in aftersales \n operations, data analysis OR business administration) \n · Advanced Excel

Associate Director, Change & Digital Transformation Location: Birmingham Office (Hybrid working with at least 2 days onsite and occasional travel to London) Contract: Permanent Salary: Up to £105,000 plus benefits Hours: Full time \n The General Dental Council (GDC) sits at the heart of the UK's dental system, protecting patients and maintaining confidence in the professionals who deliver dental care to millions of people every year. \n With a new strategy, Trusted and Effective 2026-2028, and a renewed ambition to become a more agile, digitally enabled and insight-driven organisation, we are embarking on one of the most significant periods of change in our recent history. From transforming Fitness to Practise and registration services to harnessing the opportunities presented by data, automation and AI, we are reshaping how regulation is delivered for the benefit of patients, the profession and the public. \n We are now seeking an Associate Director, Change & Digital Transformation to help lead this next chapter. Reporting to the Chief Operating Officer, this is a rare opportunity to influence at the highest level, drive and support organisation-wide transformation and leave a lasting legacy in a regulator with a clear public purpose. Could this be you? \n About the role \n Reporting directly to the Chief Operating Officer and working closely with the Executive Leadership Team, Council and senior stakeholders, this is a pivotal leadership position at the heart of the GDC's future. \n You will provide strategic leadership and support for the organisation's change and transformation agenda, shaping and delivering a portfolio of enterprise-wide programmes that improve services, operating models and organisational effectiveness. \n A significant focus will be on leading the transformation of key regulatory and customer-facing services, including Fitness to Practise, registration, customer journeys and process improvement. You will also play a leading role in developing the organisation's approach to digital transformation, ensuring that data, automation and AI are applied responsibly to improve outcomes for the public, dental professionals and our colleagues. \n Beyond programme delivery, you will establish and embed a strong organisational change capability, helping leaders across the GDC develop the confidence, skills and culture needed to sustain transformational change and continuous improvement. \n Leading a growing multidisciplinary function spanning change, programme management, business analysis and service design, you will be responsible for ensuring that transformation activity delivers measurable benefits and supports the successful delivery of the GDC's strategic ambitions. \n What you will bring \n Successful candidates will be able to demonstrate: \n • Strategic Transformation Leadership: Significant experience leading enterprise-wide business and digital transformation programmes in complex organisations, translating strategic ambition into measurable organisational, service and customer outcomes. \n - Change, Service & Operating Model Design: A proven track record of redesigning services, customer journeys and operating models at scale, applying continuous improvement methodologies such as Lean and Six Sigma to deliver measurable improvements in efficiency, effectiveness, user experience and organisational performance. \n - Digital, Data & Innovation: Strong understanding of how digital technologies, data, automation and AI can be applied to modernise services, improve decision-making and support sustainable organisational transformation. \n - Influence & Stakeholder Leadership: Credibility and experience working with executive teams, boards and senior stakeholders, building trust, influencing priorities and delivering change through partnership and collaboration. \n - Organisational Change & Culture: Experience establishing and embedding change capability, continuous improvement disciplines and a culture that enables people to embrace, sustain and benefit from transformation. \n - Leadership, Delivery & Benefits Realisation: A strong record of leading high-performing teams and transformation portfolios, with clear accountability for governance, investment, benefits realisation and value for money. \n If you are an accomplished transformation leader who is excited by the opportunity to help shape the future of a national regulator and deliver change with real public impact, we would love to hear from you. \n The GDC is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We are dedicated to creating an inclusive workplace where everyone can thrive. \n This campaign is being supported by our advising consultants, Gatenby Sanderson. To arrange a confidential discussion, please do contact Sarah Luxford (Partner) or Duncan Ewart (Principal Researcher). \n To access the candidate pack which includes the full job description and guidance on how to apply, please click the apply button shown. You will be redirected to Gatenby Sanderson to apply. \n Closing Date: 12 noon, Monday 28 September 2026.