Customer experience director jobs in BootleCreate job alerts

Head of HR and Payroll Liverpool CC based Head Office Remote working with travel required to Liverpool and further sites within the North West Permanent & Full Time (flexible working including a 9-day fortnight or 4.5 day working week) £75,000 plus benefits package, including 40 days annual leave (inclusive of statutory holidays) and enhanced employer pension contributions My client is seeking an experienced and strategic Head of People & Payroll to lead the delivery of a high-quality, responsive people and payroll service within a values-driven organisation. Reporting into the HR Director, this pivotal leadership role will be responsible for shaping and delivering people strategies that align with organisational objectives and support continued growth and positive social impact. The successful candidate will play a key role in fostering an inclusive, high-performing culture and creating an exceptional employee experience across the organisation. The role requires a proactive and collaborative leader who can drive organisational success through effective people practices, operational excellence, and continuous improvement. Key responsibilities of the Head of HR & Payroll: • Provide effective leadership and oversight of a large People and Payroll function, ensuring a professional, efficient, and customer-focused service., • Ensure robust systems, controls, and processes are in place for payroll administration and wider people operations., • Maintain legally compliant policies, procedures, and people management practices., • Lead on employee relations matters, including disciplinary and grievance processes, minimising organisational risk., • Build strong relationships with internal stakeholders, external partners, and recognised trade unions., • Manage and monitor departmental budgets, ensuring effective financial control and value for money., • Develop and analyse people metrics and insights to inform strategic decision-making and service improvement., • Contribute to organisational growth and transformation through strategic workforce planning and people initiatives., • Promote a positive and inclusive workplace culture that supports employee engagement, wellbeing, and belonging., • Champion Equality, Diversity & Inclusion initiatives and ensure inclusive practices are embedded across the organisation., • Develop and enhance the organisation’s Employee Value Proposition. Key requirements for the Head of HR and Payroll: • Significant leadership experience within HR and Payroll functions., • Whilst there is an experienced and established Payroll Manager in place, it is essential that you have previously had oversight of a payroll function., • You must be a Chartered member of CIPD or similar., • Ideally you will have previously worked within a similar role within a not-for-profit organisation and/or Public Sector, however this is not essential criteria for you to be considered., • Strong strategic and operational HR expertise., • A proven track record of leading organisational change and workforce initiatives., • Excellent knowledge of employment law, payroll governance, and people best practice., • Able to build effective, credible relationships quickly with key stakeholders., • A passion for creating positive workplace cultures and employee experiences., • Skilled and experienced facilitator, including facilitating in scenarios of challenging group/individual dynamics., • Excellent analytical, organisational, and communication skills. If you are interested in this Head of HR and Payroll opportunity and you feel your experience matches the criteria, please apply now for immediate consideration or for more information please contact Mark Croston. Medlock Partners are a professional services recruitment specialist operating across the North West of England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion.

🌍 Join ZIM as our next Country Manager UK and lead one of the most strategic markets in global shipping and logistics. We are looking for a commercially driven and operationally strong leader to oversee our UK business operations, drive profitability, strengthen customer relationships, and lead high-performing teams across sales, logistics, customer service, and operations. Key Responsibilities • Full Profit & Loss responsibility for the UK business, • Drive commercial growth and expand the country customer base, • Deliver outstanding customer service aligned with global standards, • Oversee logistics and port operations across the country, • Lead financial performance, working capital management, and forecasting, • Strengthen collaboration with global and regional stakeholders, • Develop and execute country business development strategies, • Represent ZIM with local authorities and industry partners, • Lead teams toward ambitious KPIs, operational excellence, and market share growth Requirements • 10+ years of experience in the global shipping container company is essential, • Strong commercial and sales leadership background, • Previous experience as Country Manager, Managing Director, or Commercial senior leadership role in the UK market, • Proven success managing cross-functional teams, • Strong business acumen and analytical capabilities, • Excellent communication and stakeholder management skills, • Bachelor’s degree in Business Administration, Management, or related field, • Advanced English Why Join ZIM? At ZIM, you’ll join a globally recognized shipping and logistics company known for innovation, agility, and customer-focused solutions. This role offers the opportunity to shape the future of the UK market while working with international teams and industry-leading professionals. 📩 Apply now or contact us directly to learn more.

Cobalt Housing is a registered housing association based in North Liverpool. Established in 2003 following the transfer of homes from Liverpool City Council, Cobalt manages and maintains around 6,000 affordable homes across Fazakerley & Sparrow Hall, Croxteth and Norris Green. As the majority landlord in the area, Cobalt plays a leading role in supporting neighbourhoods and driving economic and community regeneration. By providing quality homes and tailored support, the organisation is committed to creating thriving communities where people are proud to live and able to reach their full potential. Cobalt Housing is now seeking to appoint three Non-Executive Directors as part of its ongoing succession planning. These appointments come at an important stage in Cobalt’s journey, as the organisation prepares to deliver its next phase of growth and strategic development. We are looking for individuals who can bring strategic oversight, independent challenge and sector insight. You will support the Board in ensuring Cobalt continues to deliver sustainable, high-quality services for its customers and communities. Cobalt is committed to building a diverse and effective Board. We particularly welcome applications from individuals with lived experience of social housing or a strong customer perspective, as well as those from under-represented groups. We are seeking expertise in the following areas: Finance • Senior executive or leadership experience, ideally within the social housing sector, • Strong financial acumen with broad organisational exposure, • Experience of, or exposure to, development and growth strategies, • Ability to provide strategic oversight and constructive challenge at Board level, • First-time Non-Executive Directors are encouraged to apply, with demonstrable experience of working with or reporting to Boards IT/Digital Transformation • Senior leadership experience within social housing, • Proven experience leading change and digital transformation programmes, • Experience implementing or transforming systems (e.g. ActiveH, Dynamics, Salesforce or similar), • Awareness of emerging areas such as AI and cyber security, • Ability to support Cobalt through the next phase of its digital evolution Legal/Procurement • Expertise in legal and/or procurement, ideally within a regulated or public sector environment, • Experience in strengthening supply chain resilience and contract management, • Strong focus on achieving value for money, • Ability to provide strategic legal insight and challenge, complementing an outsourced legal function Cobalt is seeking individuals who are values-driven, collaborative and committed to strong governance, with a genuine desire to make a positive impact in communities. For a confidential discussion, please contact: Tom Neely Director tomneely@neemarsearch.com Eliot Jeffries Delivery Consultant eliotjeffries@neemarsearch.com

Cobalt Housing is a registered housing association based in North Liverpool. Cobalt was formed in February 2003 following the transfer of homes from Liverpool City Council. Today, Cobalt manages and maintains around 6,000 affordable homes across Fazakerley & Sparrow Hall, Croxteth and Norris Green and is expanding into new areas, including Whiston and St Helens. As the majority landlord in the area, Cobalt plays a leading role in economic, neighbourhood and community regeneration. By providing quality places to live and support to those who need it, Cobalt helps create thriving communities where people are proud to live and can be their best. This is an exciting opportunity to join Cobalt as Assistant Director of Strategic Asset Management. This is a high-impact leadership role, shaping a multi-million-pound investment strategy and leading Cobalt’s approach to asset management, sustainability, property data and long-term investment planning. The successful candidate will help ensure Cobalt’s homes are safe, warm, sustainable and fit for the future. Some responsibilities include: • Lead the development and delivery of Cobalt’s Asset Management and Sustainability strategies., • Shape and deliver a 30-year, multi-million-pound investment programme, ensuring strong governance, value for money and long-term impact., • Lead the management, development and analysis of property data to support investment, disinvestment and portfolio decisions., • Drive Cobalt’s sustainability ambitions, including EPC C by 2030, MEES by 2039 and Net Zero by 2050., • Oversee component replacement, safety and energy-efficiency programmes, ensuring works are delivered on time, within budget and to high standards., • Provide clear strategic insight, reporting and recommendations to the Executive Team, Board and Committees., • Lead procurement and contract management activity for investment and sustainability works, ensuring effective supplier performance., • Work collaboratively across Property Services and wider teams to improve homes, reduce responsive repairs and deliver better customer outcomes., • Lead, inspire and develop teams across asset management and sustainability, creating a culture of accountability, innovation and continuous improvement., • Deputise for the Executive Director of Property where required and contribute to corporate leadership across Cobalt. Cobalt is looking to appoint a strategic asset management leader who has the following attributes: • Extensive experience of leading strategic asset management, investment programme delivery and sustainability teams., • Strong programme, project and contract management skills, with experience of delivering complex investment programmes., • Excellent knowledge of housing legislation, construction standards, property management and sector best practice., • Experience of using asset data, stock condition insight and portfolio appraisal to shape long-term investment decisions., • The ability to set and manage large, complex budgets and make evidence-based recommendations to support business planning., • Strong knowledge of value for money, procurement options and effective contract management., • Experience of developing strategy and leading change across policy, systems and major projects., • Excellent stakeholder management skills, with the ability to influence senior colleagues, Board members, customers and partners., • A recognised property-related degree or equivalent experience, with RICS or CIOB training desirable., • A values-led, collaborative leadership style, with a commitment to putting people first, taking responsibility, working together and moving forward. If you are interested in hearing more about this opportunity, please get in touch with our consultant at Neemar Search. Eliot Jeffries Delivery Consultant eliotjeffries@neemarsearch.com

Our client is a highly respected, independent family-owned Builders Merchant with a strong reputation across the North West. Due to continued growth and future plans, they are now looking to appoint an experienced Sales Director to help drive the next stage of the business forward. This is a senior leadership position overseeing multi-site branches, with a strong focus on generating sales growth, improving margins, maximising opportunities, and motivating sales teams to perform at the highest level. The successful candidate will play a key role in developing sales strategy, strengthening customer relationships, improving branch performance, and driving a proactive sales culture throughout the business. Package Includes: Basic salary up to £75,000 (depending on experience) Lucrative performance-related bonus Company car or car allowance Pension scheme Mobile phone & laptop Long-term career progression opportunities Opportunity to play a major role within a growing independent business Key Responsibilities: Drive sales growth and improve overall branch profitability Maximise margins and identify new business opportunities Lead, motivate and develop sales-focused branch teams Build strong relationships with key customers and suppliers Implement sales strategies to increase market share Monitor performance and drive continuous improvement across multiple sites Requirements: 5–10 years’ experience within the Builders Merchant sector Strong sales management background Excellent contacts and relationships with customers across the Liverpool area Strong supplier network and industry knowledge Commercially driven with a proven track record of increasing sales and margins * Strong leadership and people management skills This is an excellent opportunity for an ambitious industry professional to join a successful independent business where they can genuinely make an impact and play a major role in the future growth of the company. All applications will be handled in the strictest confidence

Business Development Manager – Commercial Refrigeration UK Wide | Field-Based / Hybrid Competitive Salary + Car Allowance + Bonus ASPLIV This is more than a sales role. This is an opportunity to own and grow a market. A highly respected and growing business within the commercial refrigeration sector is looking to appoint an experienced Business Development Manager to drive strategic growth across the UK. Supplying high-quality refrigeration and display solutions into the food retail, convenience, and hospitality markets, the business has built an excellent reputation for quality, service, and long-term customer partnerships. With ambitious expansion plans in place, they are now looking for a commercially driven individual to help accelerate the next phase of growth. The Role You will take ownership of developing new business opportunities across the UK, building strong relationships with key decision-makers and positioning yourself as a trusted partner within the market. Key responsibilities include: • Identifying and winning new business opportunities across food retail, convenience, and related sectors • Building relationships with owners, buyers, store development teams, and senior stakeholders • Managing the full sales cycle from prospecting through to negotiation and close • Working closely with internal teams to deliver tailored customer solutions • Monitoring market trends, competitor activity, and customer demands • Developing long-term partnerships and driving sustainable revenue growth • Representing the business professionally within the industry and strengthening market presence What We’re Looking For • Proven Business Development or Sales experience within commercial refrigeration or a closely aligned industry • Strong network and understanding of the food retail, convenience, or hospitality sectors • Demonstrable success in generating new business and growing accounts • Commercially astute with the ability to sell on value and solution-based service • Self-motivated and comfortable managing your own territory autonomously • Strong communication, relationship-building, and consultative sales skills • Ambitious, proactive, and driven by results Why This Opportunity? Established business with an excellent reputation in the market Strong product offering with genuine demand and growth potential Real autonomy and trust to build and shape your territory Supportive leadership team with clear growth plans Opportunity to leverage your network and make an immediate impact Long-term career prospects within a growing organisation To apply, please send your CV to: Jasmine Williams – Commercial Director ASPLIV At Aspion, our values are built around transparency, innovation, passion, and collaboration. We are committed to protecting your privacy and handling your data responsibly in line with GDPR regulations. Further details can be found on our website

Head of HR and Payroll Liverpool CC based Head Office Remote working with travel required to Liverpool and further sites within the North West Permanent & Full Time (flexible working including a 9-day fortnight or 4.5 day working week) £75,000 plus benefits package, including 40 days annual leave (inclusive of statutory holidays) and enhanced employer pension contributions My client is seeking an experienced and strategic Head of People & Payroll to lead the delivery of a high-quality, responsive people and payroll service within a values-driven organisation. Reporting into the HR Director, this pivotal leadership role will be responsible for shaping and delivering people strategies that align with organisational objectives and support continued growth and positive social impact. The successful candidate will play a key role in fostering an inclusive, high-performing culture and creating an exceptional employee experience across the organisation. The role requires a proactive and collaborative leader who can drive organisational success through effective people practices, operational excellence, and continuous improvement. Key responsibilities of the Head of HR & Payroll: Provide effective leadership and oversight of a large People and Payroll function, ensuring a professional, efficient, and customer-focused service. Ensure robust systems, controls, and processes are in place for payroll administration and wider people operations. Maintain legally compliant policies, procedures, and people management practices. Lead on employee relations matters, including disciplinary and grievance processes, minimising organisational risk. Build strong relationships with internal stakeholders, external partners, and recognised trade unions. Manage and monitor departmental budgets, ensuring effective financial control and value for money. Develop and analyse people metrics and insights to inform strategic decision-making and service improvement. Contribute to organisational growth and transformation through strategic workforce planning and people initiatives. Promote a positive and inclusive workplace culture that supports employee engagement, wellbeing, and belonging. Champion Equality, Diversity & Inclusion initiatives and ensure inclusive practices are embedded across the organisation. Develop and enhance the organisation’s Employee Value Proposition. Key requirements for the Head of HR and Payroll: Significant leadership experience within HR and Payroll functions. Whilst there is an experienced and established Payroll Manager in place, it is essential that you have previously had oversight of a payroll function. You must be a Chartered member of CIPD or similar. Ideally you will have previously worked within a similar role within a not-for-profit organisation and/or Public Sector, however this is not essential criteria for you to be considered. Strong strategic and operational HR expertise. A proven track record of leading organisational change and workforce initiatives. Excellent knowledge of employment law, payroll governance, and people best practice. Able to build effective, credible relationships quickly with key stakeholders. A passion for creating positive workplace cultures and employee experiences. Skilled and experienced facilitator, including facilitating in scenarios of challenging group/individual dynamics. Excellent analytical, organisational, and communication skills. If you are interested in this Head of HR and Payroll opportunity and you feel your experience matches the criteria, please apply now for immediate consideration or for more information please contact Mark Croston. Medlock Partners are a professional services recruitment specialist operating across the North West of England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion

We are a UK specialist with over a century or experience in consumer goods, labelling and graphic arts adhesive products. Due to ongoing investment and continued growth, we're looking for a driven Business Development Manager to take ownership of a key territory of the North of England and Scotland. BASIC SALARY: £50,000 - £60,000 BENEFITS: · Bonus · Car Allowance · Pension · 20 Days Holiday + Christmas shut down and Bank Holidays · Cash plan for Dental & Optical LOCATION: Home based - North England / Scotland COMMUTABLE LOCATIONS: Manchester, Leeds, Newcastle-upon-Tyne, Edinburgh, Liverpool, Glasgow, Sheffield or any where in between JOB DESCRIPTION: Business Development Manager, Area Sales Manager, Technical Sales Manager - Adhesives or General Industrial As our Business Development Manager / Technical Sales Manager, you will take full ownership of some existing accounts whilst also working on growing into new businesses across your territory (currently circa £1.5m turnover). Reporting directly to the Technical Sales Director, you'll play a pivotal role within the sales team, with the autonomy to help shape strategy, win new business, and drive measurable revenue growth. Key responsibilities include: · Creating and executing a clear, commercially focused sales strategy · Building and landing a strong pipeline of new business opportunities · Developing and expanding relationships with key clients through strategic account management · Monitoring market & industry trends as well as competitor activity to identify growth opportunities · Delivering new customer wins and incremental revenue growth (circa 10% year on year) · Collaborating closely with operational and technical teams to ensure propositions are both competitive and deliverable at scale. PERSON SPECIFICATION: Business Development Manager, Area Sales Manager, Technical Sales Manager - Adhesives or General Industrial Ultimately, you will already be a proven salesperson with the ambition and drive to take your career further. While experience in adhesives would be advantageous, we are open to candidates from other technical consumable backgrounds with a keen focus on distribution or distributor exposure. What matters most is your ability to approach a market sector with true ownership, treating it as your own business and making decisions through a strong commercial lens. Our ideal candidate will have: · A track record of managing your own agenda and developing a territory and customer base with autonomy and accountability · Strong discovery, problem solving, and application based selling capabilities · A proactive, entrepreneurial mindset with a constant focus on identifying the next opportunity · Experience generating your own business - while leads will be available, success in this role depends on your ability to prospect and create opportunities independently · Technical knowledge, experience of a solution based technical product sell will be very beneficial THE COMPANY: We are specialists in providing adhesive solutions across the UK and we are the premium partner for a household brand. We offer local technical support and guidance for end-of-line packaging including consumer goods, e-commerce, labelling and graphic arts sectors. Our dedicated team has many years of combined experience in the adhesives industry. We pride ourselves on offering the highest quality advice and support for our customers' and their processes. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Sales Engineer, Territory Sales Manager, Business Development Manager, Area Sales Manager - Abrasives, Adhesives, Resins, Coatings, Paints, Inks, Technical Consumables, Raw Materials, Distribution, Distributor, Glue, Fasteners, Fixings, PU, Foam. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18466, Wallace Hind Selection

Due to sustained growth and increased demand across both machining and forging operations, our client is creating a new Operations Manager position to lead day‑to‑day performance across two UK manufacturing sites (Midlands & Liverpool). This is a pivotal leadership role with full operational ownership, P&L accountability, and responsibility for driving efficiency, quality, safety, and commercial performance. You will oversee a combined workforce of c.40 staff and lead the functional heads across HSEQ, Quality Assurance, Sales, and Operations, ensuring alignment, communication, and delivery against business objectives. This role is central to enabling future sales expansion and long‑term strategic growth. Key Responsibilities • Lead and manage all day‑to‑day operations across two manufacturing sites, ensuring safe, efficient, and high‑quality output., • Oversee CNC machining, forging, and associated manufacturing processes for oil & gas and petrochemical components., • Drive operational excellence through continuous improvement, lean methodologies, and robust production planning., • Ensure resource allocation, workflow, and capacity planning meet customer and project requirements. P&L & Commercial Accountability • Full responsibility for site P&L, budgeting, forecasting, and cost control., • Identify opportunities to improve margins, reduce waste, and optimise operational performance., • Support and guide the Sales function to enable sustainable growth and improved customer satisfaction. Leadership of HSEQ, QA, Sales & Operations • Provide leadership and direction to HSEQ, QA, Sales, and Operations teams, ensuring clear objectives and high performance., • Maintain and enhance compliance with ISO standards (ISO 9001, ISO 45001, ISO 14001) and industry-specific requirements., • Champion a strong safety culture and ensure all regulatory and customer requirements are met. Strategic Development • Work closely with the senior leadership team to shape operational strategy and support long‑term business growth., • Implement systems, processes, and KPIs that support scalability and future expansion., • Play a key role in developing the business towards increased sales capability and operational maturity. People & Culture • Lead, mentor, and develop teams across both sites, fostering a culture of accountability, collaboration, and continuous improvement., • Support succession planning, training, and skills development across the workforce., • Ensure strong communication and alignment between departments and sites. Skills & Experience Required • Proven experience as an Operations Manager (or Senior Operations Lead) within a manufacturing engineering environment, ideally CNC machining, forging, or heavy engineering., • Strong understanding of machining, forging, or precision manufacturing processes for oil & gas / petrochemical components., • Demonstrable experience managing multi‑site operations., • Solid financial acumen with experience owning P&L and driving commercial performance., • Strong leadership capability with experience managing cross‑functional teams (HSEQ, QA, Sales, Operations)., • Excellent knowledge of ISO 9001 and relevant HSEQ standards., • Strategic thinker with the ability to balance long‑term planning with hands‑on operational leadership., • Strong communicator with the ability to influence at all levels. Package & Progression £70,000–£80,000 salary Company car Private healthcare Pension Clear progression path to Operations Director as the business continues its growth trajectory

Job Title: Nights Lead Engineer Location: Wirral Industry: FMCG / Manufacturing Reference: JW34432 ASPLIV Are you a mechanically biased Engineer that enjoys working a night shift and would welcome a 4-day working week? Are you used to working within a fast-paced manufacturing environment, ideally within bottling or aerosol manufacturing? Are you happy being the Lead Engineer on shift, responsible for breakdowns, when necessary, whilst also being passionate about efficiencies and continuous improvement? If so, this role may be for you! Aspion Engineering are partnered with a well-established FMCG business based on the Wirral that, due to customer demand and continued growth, are expanding their engineering team. This is an excellent opportunity for an experienced mechanically biased Engineer looking to take ownership on shift within a fast-paced production environment. The business can offer some strong growth and development, and they offer strong investment into the site, and the chance to play a key role across production performance and engineering reliability. Package • 4-day working week / Monday to Thursday 10pm – 8am, • Night shift position, • 16-month guaranteed contract with view to go permanent •£50,000 - £53,000 depending on experience (Overtimes available not guaranteed) • Pension scheme • Training & development opportunities • On-site parking Key Responsibilities • Act as the Lead Engineer on the night shift supporting production operations • Carry out reactive and planned maintenance across production machinery and site equipment • Respond to breakdowns quickly and efficiently to minimise downtime • Fault find across mechanical, pneumatic, and production systems • Support continuous improvement and engineering efficiency projects • Work closely with production teams to ensure targets and KPIs are achieved • Assist with machine changeovers and line optimisation • Ensure engineering standards and health & safety procedures are maintained at all times • Update maintenance systems and complete engineering documentation accurately Requirements • Mechanically biased Engineer with a minimum Level 3 Engineering qualification • Strong background within FMCG, bottling, aerosol, or fast-paced manufacturing environments • Strong pneumatics experience is essential • Experience fault finding and working on high-speed production machinery • System savvy and confident using maintenance systems / CMMS • Comfortable leading on shift and making decisions independently • Strong communication and problem-solving skills • A proactive and hands-on approach to engineering support If you are interested in discussing the opportunity further, please apply today. To apply, please send a copy of your CV and covering letter to (url removed), or alternatively submit your application via the link below. Jasmine Williams – Commercial Director ASPLIV At Aspion, our core values are built around transparency, innovation, passion, and collaboration. We are committed to open communication and protecting your privacy. Our policies have been updated in line with the General Data Protection Regulation (GDPR) to make it easier for you to understand how we collect, store, and handle your data. These can be viewed on our website

Architectural Technician A regional house builder have a requirement for an Architectural Technician to join their Design & Technical team based in Merseyside. Reporting to the Technical Director you will assist with the appointment of and liaison with external consultants; produce AutoCAD house type and working drawings and support the Design and Planning Manager with the management of the business's standard house type portfolio and the developments of standard Part L specification Within this role you will develop and maintain good working relationships with consultants, subcontractors and material supply chains ensuring communication is effective and prompt where needed. Duties and responsibilities: Role Responsibilities Preparation of drawn information, and collation of consultant information, suitable for obtaining all relevant permissions including planning, building control and building warranty, and for construction purposes Check external consultants' drawings, documents and reports. Ensure all designs are economical, in line with site start budget allowances, and produced in accordance with development programme timescales Produce AutoCAD house type and working drawings. Produce AutoCAD planning layouts and all associated drawings and visualisations. Preparation and collation of planning applications, including applications for discharge of details reserved by planning conditions. Preparation and collation of Building Regulations and NHBC Applications. Liaise with necessary council officers, statutory authorities and NHBC to obtain approvals. Liaise with solicitors on the preparation of legal drawings and documents. Produce tender drawing packs liaising with commercial staff on any queries. Produce construction drawing packs liaising with suppliers, subcontractors, and internal staff on any queries. Manage budgets and payments. Ensure information for management company procurement is done in line with programme and accurate. Attend monthly development team meetings and contribute proactively to discussions on development performance. Ensure technical matters are discussed with cost and programme delivery being key considerations. Attend site weekly and liaise with the construction and commercial staff to review and remedy technical queries. Skills and experience required: Architectural degree. Minimum 3 years' experience working in a technical role at a reputable housebuilder. Strong understanding of UK Building Regulations and NHBC standards. Commercial awareness and analytical ability. Proficient in Microsoft Office and AutoCAD What's on offer? Competitive pay & generous pension 25 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of company benefits If you are interested in the Architectural Technical role and would like to join a reputable housebuilder who deliver quality homes and excellent customer service, please contact Deena at Fawkes & Reece on (phone number removed) or apply via the link

SEP Engineers, a specialist Site Engineering & Surveying company based in Lancashire and operating throughout the UK, are looking to engage a suitably qualified and experienced Subcontract Site Manager/Agent for an 8 month duration on a Public Realm & Road Improvement project in central Liverpool. The services we (on behalf of our customer, a regional Civils specialist) require will be: • Operating as Site Number 1 for the Main Contractor, • Overseeing a Site Supervisor / Foreman and a Site Setting-out Engineer, • Responsibility for client liaison, health & safety, material ordering, reporting on progress to Contracts Manager/Director and generally ensuring the works are delivered to spec, on time and within budget., • Co-ordinate Traffic Management teams to complete regular Road Closures & Diversions The Subcontractor's personnel must hold a valid NRSWA Streetworks Supervisor, CSCS, SMSTS and First Aid certification and have demonstrable experience of the above mentioned activities with a Civils Contractor. If the above contract is of interest please click Apply Now or contact Luke Nixon at SEP Engineers on the phone number below. SEP Engineers Ltd is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs

E-Commerce Manager Location: Wirral (hybrid – 3 days office; 2 days from home) Salary: £45,000 starting, scaling to £55,000 based on agreed performance targets reviewed at 12 months Reports To: Founder / Managing Director Employment Type: Full-time; Permanent About Simple Lighting Simple Lighting is a UK-based LED lighting specialist established in 2009, selling 1,000+ products across domestic and commercial categories. We operate on Shopify Plus, alongside sub-brands ExitGuardian (emergency lighting), Lighteez and TitanDrive. Our customer base splits roughly 50/50 between trade (Electricians, contractors) and DIY homeowners, and we hold around 14,000 combined five-star reviews across Google, Trustpilot and Reviews.io. We've just completed a major platform migration from Magento 2 to Shopify Plus, and we're now in the next phase of growth – sharpening paid media, scaling content, optimising conversion, and building out internal tooling. We're a small, capable team that moves quickly and values direct, practical thinking over corporate process. The Role We need an E-Commerce Manager who can take operational ownership of the website and surrounding digital channels, freeing up the Founder to focus on strategy, supplier relationships and product development. This isn't a coordinator role – you'll own trading performance, run the digital marketing stack, and lead the content team day-to-day. You'll work closely with the Founder, the Office Managers (Will and Chris), the Content Manager (Janelle), and our Philippines-based creative team (Designers, Copywriters, 3D Artist, Social Exec). Key Responsibilities Trading and Site Performance: Own day-to-day trading performance across Simple Lighting and sub-brand sites. Monitor and report on revenue, conversion rate, AOV, traffic and margin (GA4, Shopify Analytics, ProfitMetrics). Identify and action commercial opportunities – promotions, bundling, price testing, range gaps. Manage the Shopify Plus backend – collections, navigation, product catalogue, app stack. Paid Media: Manage Google Ads (currently self-managed by the Founder – you'll take this on). Develop Microsoft Ads further (server-side tracking already in place). Lead Meta ads strategy – Advantage+ Shopping Campaigns, creative testing pipeline, volume creative tooling. Make profit-led decisions, not revenue-led – we care about contribution margin, not vanity ROAS. SEO and Content: Work with Janelle to maintain the content roadmap – category pages, product pages, blog content, FAQ schema. Enforce content standards (commercial intent on category pages, internal linking, SEMrush-validated keywords, meta data standards). Continue post-migration SEO work – indexation monitoring, GSC management, technical fixes. Oversee Amazon listing optimisation alongside the website. Email and Retention: Manage Klaviyo – campaigns, flows, segmentation, deliverability. Build the retention programme alongside acquisition. Team and Suppliers: Brief and review work from the Philippines team (Designers, Copywriters, Social Exec) – briefs out by 10am UK for same-day acknowledgement. Line-manage Janelle (content) day-to-day. Liaise with payment processors, platform partners and external agencies. Reporting: Weekly trading report to the Founder. Monthly performance review with clear actions. What We're Looking For Essential: 4+ years in an e-commerce role, ideally including time as an E-Commerce Manager or Senior Executive. Hands-on Shopify experience (Plus preferred but not essential). Proven Google Ads ownership – you've personally built and optimised campaigns, not just briefed an agency. Strong SEO fundamentals – on-page, technical basics, content strategy, GSC literacy. Comfortable in GA4 and pulling your own data – not afraid of a spreadsheet. Confident managing creative and content briefs. Direct, plain-English communicator – we don't do corporate fluff. Nice to Have: Commercial awareness around profit, not just revenue – experience with profit-based bidding tools like ProfitMetrics, or a track record of managing to contribution margin. Meta ads management experience. Klaviyo or comparable email platform experience. Algolia or similar on-site search and merchandising tool experience. Background in trade / DIY, lighting, electrical or home improvement. Experience post-migration (Magento to Shopify, BigCommerce to Shopify, etc.). Amazon Seller Central exposure. You'll Thrive Here If You: Want operational ownership, not committees. Prefer making the decision and moving, then measuring. Are comfortable being the most senior digital person in the room. Push back when you disagree – we'd rather argue it out than agree quietly. What We Offer: £45,000 starting salary, scaling to £55,000 based on agreed performance targets reviewed at 12 months (targets set jointly within your first 30 days – typically around revenue growth, profit margin and conversion rate). Hybrid working – 3 days in our Wirral office, 2 days from home. 25 days holiday plus bank holidays. Pension scheme. Genuine ownership of the role – you'll set the agenda, not chase someone else's. Direct access to the founder and the commercial reality of the business. An established, profitable business (16 years trading) with clear growth plans