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Job Title: Commercial Manager - Term Alliance Contract (Repairs, Maintenance & Improvement) Location: Kent and surrounding areas (travel required) Salary: 65/75k About the Role My well established client is seeking an experienced Commercial Manager to oversee the commercial management of our long-term TAC 1 Term Alliance Contract delivering responsive repairs, voids, compliance works, and planned investment programmes for their client This role will be responsible for driving cost control, value optimisation, and quality assurance across a diverse social housing portfolio. The successful candidate will ensure commercial governance, subcontractor compliance, and alignment with the companys financial and strategic objectives. Reporting directly to the Managing Director, the Commercial Manager will play a key role in protecting commercial performance and supporting long-term partnership delivery. Key Responsibilities · Maintain a detailed understanding of contract terms, order procedures, and KPI frameworks. · Manage commercial risk through maintaining the contract risk register and issuing early warning notices where appropriate. · Monitor actual costs against target and cumulative budgets on a monthly basis. · Analyse repair cost trends and basket pricing performance to identify potential cost drift. · Manage commercial performance across responsive repairs, voids, and planned works programmes. · Price and agree variations, maintain the change register, and assess entitlement for extensions of time. · Protect the companys position when works are instructed prior to formal agreement. · Monitor subcontractor performance, ensuring contractual alignment with the main contract and compliance with regulatory and quality standards. · Prepare commercial reports and dashboards for Alliance Team meetings and strategic Core Group reviews. · Support annual rate review processes through benchmarking and cost trend analysis. · Prepare and agree final accounts, reconcile incentive retention, and ensure variations are captured to protect cash flow. · Assess defect liability exposure and maintain a risk-adjusted margin forecast. Compliance and Governance Ensure subcontractors and operations meet required standards including: · ISO 9001, ISO 14001 and ISO 45001 · NICEIC and Gas Safe requirements · Safeguarding and GDPR obligations · Asbestos management procedures · Health & Safety legislation and company policies Health & Safety Responsibilities · Work closely with the Contracts Manager and HSEQ Manager to ensure appropriate Risk Assessments and Method Statements are in place prior to works commencing. · Ensure compliance with my clients Health & Safety policies and procedures. · Promote leadership and commitment to Health & Safety across all projects. · Ensure appropriate PPE usage and escalate serious H&S concerns where necessary. Skills and Experience · Bachelors degree in Quantity Surveying, Construction Management or a related field. · Membership of a relevant professional body such as RICS (desirable). · Proven commercial management experience within repairs, maintenance, or planned works. · Strong experience with target cost or open-book contracts. · Knowledge of social housing repair and maintenance models. · Experience managing long-term alliance or framework contracts. · Strong commercial governance and risk management capability. · Advanced Microsoft Excel and cost management skills. · Excellent communication, negotiation, and stakeholder management skills. Personal Attributes · Strong analytical and data-driven decision making. · Excellent attention to detail and high professional standards. · Ability to work independently and collaboratively within a team. · Leadership capability and strong commercial judgement. · Flexible approach and willingness to support wider business needs. Additional Requirements · Full UK driving licence. · Willingness to travel and work outside of Kent when required. Our Values We are looking for someone who demonstrates: · A commitment to delivering a high-quality, customer-focused service · A positive and professional attitude · Determination, focus, and perseverance · Commitment to continuous learning and professional development To apply: Please submit your CV and a brief covering statement outlining your relevant experience.

Your new companyWe're looking for an experienced Contracts Manager to join a leading housebuilder operating across the South East. This is a key role where you'll be responsible for overseeing multiple residential sites, making sure everything runs smoothly-from build quality and safety to budgets and timelines. You'll be working closely with Site Managers, supporting and guiding them to deliver great results while keeping projects on track and customers happy. Projects vary but are typically multiphased new build schemes, Mix of both RC frame low-level apartments and traditional build houses/townhouses, 100 - 500 units.Your new roleReporting to the Construction Director, you'll be hands-on with planning and programming work, managing costs, and ensuring all health and safety and NHBC standards are met. Regular site visits, subcontractor meetings, and quality inspections will be part of your routine, as well as keeping an eye on customer care issues and helping to resolve them quickly.What you'll need to succeedWe're looking for someone with solid experience in a similar role-whether that's as a Contracts Manager, Senior Project Manager, or Build Manager-ideally within a high-volume housebuilding environment. You'll need to be confident managing multiple sites, have a good understanding of construction legislation, and be comfortable using Microsoft Office. Strong communication and leadership skills are a must, along with the ability to stay organised and work well under pressure.What you'll get in returnIn return, you'll get a competitive salary, car allowance or salary sacrifice scheme, annual bonus, 25-day holiday (plus bank holidays), pension, life assurance, and access to schemes like ShareSave, Cycle to Work, and holiday purchase. There are also great opportunities for learning and development.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational leader with experience in engineering services, lift, construction or a related technical industry? Liftec Express – a leading independent provider of lift maintenance, repair and modernisation services – is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You’ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis – now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express’ service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region, • Ensure service delivery meets contractual commitments and customer expectations, • Drive operational efficiency through planning, scheduling and resource allocation, • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance, • Deliver revenue, margin, profitability and cash targets, • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders, • Act as escalation point for operational and service-related issues, • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers, • Build and maintain a high-performing, accountable culture, • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations, • Ensure compliance with regulations, industry standards and company policies, • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role, • Strong track record of improving operational performance and profitability, • Experience managing P&L and delivering commercial targets, • Ability to build relationships with major clients and senior stakeholders, • Experience leading and developing high-performing teams, • Strong organisational skills with high levels of ownership and accountability, • Excellent communication skills across technical and non-technical audiences, • Confidence handling escalations and complex operational challenges, • Commercial awareness with the ability to identify growth opportunities, • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive – embraces continuous improvement, • Extreme ownership – takes accountability for results and solutions, • Customer centric – prioritises long-term relationships and service excellence, • Honesty and integrity – acts with transparency and professionalism, • Doing the basics brilliantly – focuses on safety, discipline and consistent execution Benefits • Pension – Aviva, • Car allowance, • Holiday – 25 days plus bank holidays, • Employee Assistance Programme, • Death in Service – 3 x Salary, • Employee Referral Scheme, • Discounts Platform, • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership, • Opportunity to lead a key region within a growing PE-backed business, • Strong focus on operational excellence, safety and customer satisfaction, • Influence business transformation and performance improvement, • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Do you want to drive sustainable growth in the construction sector? 🏗️ We're looking for a dynamic and commercially-minded Sales Manager to lead and grow the sales of our Incinerator Bottom Ash (IBA) aggregates. This is a pivotal role for an individual who can champion the environmental and economic benefits of sustainable construction materials. If you have a proven track record in aggregates sales and understand the construction materials market, we want to hear from you! Role: Sales Manager Contract: Permanent Salary: £50,000 (DOE) + Commission + Company Car (negotiable) Location: Tilbury / Essex The Role: What You'll Be Doing Reporting to the Commercial Director , your primary purpose is to develop, manage, and grow sales of IBA aggregates within the construction and infrastructure sectors. Key Responsibilities Include: -Sales & Business Development: Identify and pursue new business opportunities for IBA aggregates in civil engineering, construction, and infrastructure markets. -Pipeline & Contracts: Develop a robust customer pipeline, negotiate, and secure sales contracts with key clients like contractors, asphalt producers, precast concrete manufacturers, and local authorities. -Account Management: Manage relationships with existing customers to ensure retention and repeat business, providing technical support on IBA aggregate specifications and applications. -Market Development: Promote IBA aggregates as a sustainable alternative to primary materials and liaise with regulatory bodies to support market acceptance and compliance. -Reporting: Prepare accurate sales forecasts, budgets, and performance reports to align sales with supply capabilities. The Requirements: Skills & Experience To excel in this role, you must be a self-motivated professional with the ability to work independently and meet sales targets. Essential Skills & Experience: • Proven track record in aggregate sales, construction materials, or waste-derived products., • Strong commercial acumen with excellent negotiation and closing skills., • Understanding of IBA aggregate characteristics, specifications, and market applications (e.g., sub-base, road construction, fill materials)., • Knowledge of environmental regulations, quality standards (e.g., WRAP Protocol, BS EN standards), and relevant planning frameworks., • Excellent communication, presentation, and relationship-building skills., • Full UK driving license. Qualifications (Preferred, not essential): • A degree or diploma in Civil Engineering, Environmental Science, Geology, Business, or a related field. Apply Today! If you are ready to manage a complex sales cycle and contribute to a sustainable future, apply now by submitting your CV. We look forward to reviewing your application!

Lakeside Site Manager - Lakeside • Role Title: Site Manager/Operations Manager, • Reports to: Sites Director, • Date: Summer Season 2026, From Apr/May 2026 to end September., • Hours: Full-Time We are looking for a hands-on Operations Manager to run the day to day operation of Aqua Park Lakeside for summer 2026. This is an exciting opportunity to take ownership of a vibrant visitor attraction - keeping customers safe, managing a high-performing team, and ensuring every session runs smoothly and efficiently. What you will be doing: • Leading daily operations, planning and staffing across the Aqua Park., • Being the onsite Health & Safety lead and ensuring processes are followed., • Optimising sessions by reviewing bookings, weather and staffing., • Coaching and motivating a seasonal team to deliver brilliant customer service., • Working closely with Directors on performance and site improvements., • Ensuring maintenance checks, records and compliance logs are completed., • Complete company specific online modules and structured practical training with the Aqua Park management team., • Meet training milestones set by the Sites Director., • You have strong judgement, confidence and the willingness to take responsibility., • Previous management experience., • Great communication skills with the ability to stay calm under pressure., • A practical solutions focused mindset and a genuine care for customer experience., • Good IT skills and comfortable learning new systems., • Confident in and around water, able to swim with a sense of urgency., • If you hold a First Aid at Work Qualification, or are willing to gain it., • Practical skills, such as happy setting up equipment and printers., • Great at trouble shooting, hands-on, able to fix things/find and propose solutions., • Management experience in one of the following sectors: aqua parks, logistics, hospitality, facilities, retail, emergency services., • Employee social events, • Discounts on watersports apparel, • Free Aqua Park sessions for family and friends, • Free car parking, • You will need to undergo a DBS Check before you can start work., • You will be fully referenced before starting work, so you will need to provide details of two referees., • Full availability across the summer season, peak season is July to September., • Be open to occasional travel to our other Aqua Parks, at the beginning and end of the summer.

Your new company We're looking for an experienced Contracts Manager to join a leading housebuilder operating across the South East. This is a key role where you'll be responsible for overseeing multiple residential sites, making sure everything runs smoothly-from build quality and safety to budgets and timelines. You'll be working closely with Site Managers, supporting and guiding them to deliver great results while keeping projects on track and customers happy. Projects vary but are typically multiphased new build schemes, Mix of both RC frame low-level apartments and traditional build houses/townhouses, 100 - 500 units. Your new role Reporting to the Construction Director, you'll be hands-on with planning and programming work, managing costs, and ensuring all health and safety and NHBC standards are met. Regular site visits, subcontractor meetings, and quality inspections will be part of your routine, as well as keeping an eye on customer care issues and helping to resolve them quickly. What you'll need to succeed We're looking for someone with solid experience in a similar role-whether that's as a Contracts Manager, Senior Project Manager, or Build Manager-ideally within a high-volume housebuilding environment. You'll need to be confident managing multiple sites, have a good understanding of construction legislation, and be comfortable using Microsoft Office. Strong commu...

Health, Safety and Environment Advisor Dartford (Hybrid and flexible working) £40,000 - £45,000 plus bonus and excellent benefits Are you a health, safety and environment professional looking to join a well respected global manufacturing business where you can make a genuine impact on site while continuing to develop your career? This organisation operates a complex, fast paced manufacturing environment, producing specialist products for a global customer base. With high standards around quality, safety and operational performance, HSE plays a central role in supporting the business and maintaining a strong culture across the site. With a supportive leadership team and clear investment in people, this is a great opportunity for someone who enjoys being visible on the shop floor, building relationships with teams and influencing safe behaviours in a varied operational environment. Responsibilities of the Health, Safety and Environment Advisor will include: Partnering with line managers and operational teams to promote a positive EHS culture, supporting leadership on safety topics and embedding best practice across the site Carrying out risk assessments including dynamic and COSHH assessments, identifying hazards and implementing practical control measures within day to day operations Conducting site inspections and internal audits, supporting compliance with legal requirements and ISO 14001 and ISO 45001 management systems Supporting incident investigations, contractor safety processes and the delivery of EHS training such as inductions, toolbox talks and site safety initiativesThe successful Health, Safety and Environment Advisor will have: NEBOSH General Certificate or equivalent qualification Experience within a manufacturing, engineering or similar environment, in a HSE function A proactive and approachable style, comfortable engaging with teams across the shop floor A good understanding of UK health and safety legislation and its practical applicationThis is a fantastic opportunity to join a leader in their field. For further details and to apply please contact Scott Whyte on or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you

Quality Control Manager Stanford-le-Hope, Essex Full Time (40 hours, Monday-Friday) £65k + Bonus Join a leading fresh produce business and make quality your legacy. We are looking for an experienced Quality Control Manager to lead our QC function at our site in Stanford-le-Hope. If you're passionate about fresh produce, thrive in fast-paced environments, and enjoy leading teams to deliver exceptional quality standards, this is an exciting opportunity to make a real impact. Working closely with our Technical Manager and Operations Director, you'll take ownership of quality processes across intake, inspection, compliance and supplier management - ensuring our customers and retail partners receive the very best product every time. Your key responsibilities will include: Supplier & Grower Management Maintaining the Approved Supplier and Grower Lists Ensuring compliance with company and customer requirements Managing updates, reviews and communication with internal teamsProduct Quality & Intake Overseeing intake inspections for grapes, citrus, apples and kiwi Managing product rejections, returns and root cause investigations Ensuring concessionary product is handled correctly Supporting contingency purchases and product liability processesQuality Systems & Compliance Managing shelf-life testing and reporting Overseeing positive release procedures and grower checks Conducting stock reviews and cold store inspections Ensuring compliance with weights & measures regulations Supporting food safety, contamination controls and regulatory inspectionsTeam Leadership Leading, motivating and developing the QC team Managing recruitment, training and performance reviews Ensuring all staff follow required quality procedures and standards Maintaining accurate training and compliance recordsHealth, Safety & Continuous Improvement Ensuring compliance with the Health & Safety at Work Act Supporting audits and regulatory inspections Driving continuous improvement across QC processes and systems Contributing to operational meetings and cross-department communicationWe're looking for someone who combines technical expertise with strong leadership skills. Essential HACCP trained Experience in a senior QC or technical role within fresh produce Strong understanding of quality systems and food safety Excellent organisational and communication skills Confident using Microsoft Excel, Word and internal systems Ability to prioritise and adapt in a fast-moving environmentDesirable Experience working with citrus and grape categories Previous leadership or management trainingWhy Join? Work within a growing fresh produce business supplying leading retailers Lead an important function with real influence on product quality Opportunity to develop your leadership and technical career Collaborative, fast-paced industry environmentApply now to play a key role in delivering quality from field to shelf

Account Executive – GHI Hybrid (Dartford, 3 days in office) The salary is up to £30,000 (DOE) plus commission and company benefits. A retention-led, relationship-driven commercial role within a premium international aviation events portfolio. Are you passionate about sales, relationship building, and delivering exceptional customer experiences? We are looking for a Delegate Account Executive to join our high-performing, respected commercial team delivering premium international aviation and ground handling events. This role is ideal for someone in their first or second sales position who is serious about building a long-term career in consultative sales. You will take full responsibility for delegate retention across a portfolio of 5 global aviation conferences and 1 large scale exhibition, working closely with the Commercial Director to manage rebooking strategies both pre-event and onsite. This is not transactional sales. Our events operate at the highest level of the aviation industry, and success in this role depends on empathy, care, professionalism, and the ability to build trusted relationships both over the phone and face-to-face at live events around the world. As a Delegate Account Executive, you will: Take full ownership of delegate retention across a portfolio of 4+ international events. Support exhibition booth rebooking onsite, ensuring strong client engagement and commercial outcomes. Become an expert in the brands premium networking tools and be able to successfully demo its value offering to new and existing clientele in the build up to events. Build and maintain long-term relationships with senior industry professionals across the aviation and ground handling sectors. Deliver exceptional levels of customer service via phone, email, and in person at global events. Research companies, understand account structures, and identify key decision-makers. Stay informed on industry trends, market movements, and competitor activity. Work collaboratively with marketing and wider commercial teams to maximise retention and growth opportunities. Maintain accurate CRM records and pipeline management. What we’re looking for Must-haves: A genuine passion for selling - with care, empathy, and integrity. Confidence building relationships over the phone and in person. A strong customer-service mindset with attention to detail. Commercially driven and motivated by targets and progression. Highly organised with strong follow-up discipline. Professional, polished, and comfortable representing the business at international live events. Nice-to-haves: Experience in events, exhibitions, delegate sales, or B2B environments. 1–3 years’ experience in a sales role (or strong evidence of commercial drive and ambition). Exposure to account management or retention-based sales models. Experience using CRM systems. Interest in aviation, travel, or international business sectors. If you do not meet every requirement but bring transferable skills, sound judgement and fresh thinking, we encourage you to apply. What you will gain The opportunity to work within a high-performing and experienced commercial team. International travel to premium industry events. Direct mentorship from the Commercial Director. Clear progression pathway within the commercial team. Exposure to senior decision-makers across a global aviation network. Why join Mark Allen Group? Be part of a specialist media business with strong, trusted brands and loyal professional audiences. Work in a hybrid environment that supports focus, collaboration and flexibility. Learn and grow through tailored development, mentoring and hands-on experience. Contribute to work that informs, connects and supports industries that matter. Join a culture grounded in passion, creativity, fairness and long-term thinking. How to apply Upload your application via our careers site. You may include a short video introduction if you wish (optional). References or recommendations can also be shared (optional). Right to Work: Applicants must have the right to live and work in (country). We do not offer visa sponsorship. About Us For over 40 years, Mark Allen Group has built and grown specialist media brands that inform, connect and support professional communities. We operate across healthcare, education, agriculture, business, finance, travel retail, exhibitions and critical communications, combining trusted content, data, events and insight. We are a commercial media owner with a long-term mindset, balancing strong legacy brands with innovation and evolution. Our people play a central role in shaping how our audiences engage with us today and how we grow for the future

Regional Leadership. Operational Performance. Customer Excellence. Are you a senior operational leader with experience in engineering services, lift, construction or a related technical industry? Liftec Express – a leading independent provider of lift maintenance, repair and modernisation services – is looking for a Head of Service Operations (London & Southeast) to lead one of its most critical regions. This is a high-impact leadership role responsible for safety, operational performance, customer satisfaction and full P&L ownership, driving service & repair excellence across a large and complex service portfolio. You’ll play a key role in shaping operational standards, improving performance and supporting the continued growth of the business. The Role at a Glance Head of Service Operations (Service & Repairs) Dartford, Kent - covering London & Southeast Competitive Base Salary Plus Extensive Benefits Package inc Car Allowance, Bonus, Generous Pension Full Time Company: Pioneer of the British lift industry. Formerly part of global brand Otis – now Private Equity-backed by R Capital. An independent engineering services provider specialising in lift maintenance, repair, modernisation and installation. Pedigree: Supporting major infrastructure across commercial buildings, hospitals, retail estates, transport hubs and government facilities. Culture: Safety, Ethics & Quality Focused The Opportunity This is a pivotal role leading Liftec Express’ service and repairs operations across London and the Southeast. You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Working closely with the Managing Director and leadership team, you will lead a large operational team and play a key role in developing a high-performance, customer-focused culture. Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Drive operational efficiency through planning, scheduling and resource allocation • Implement and monitor service processes and KPIs including productivity and response times Commercial & P&L Ownership • Take full responsibility for regional P&L performance • Deliver revenue, margin, profitability and cash targets • Identify opportunities to grow the service portfolio and expand customer relationships Customer & Stakeholder Management • Build strong relationships with key customers, consultants and stakeholders • Act as escalation point for operational and service-related issues • Ensure high levels of customer satisfaction and long-term retention Leadership & Team Development • Lead, coach and develop Service Delivery Managers, Repair Managers and engineers • Build and maintain a high-performing, accountable culture • Drive engagement, performance and continuous improvement across teams Compliance, Safety & Governance • Maintain the highest EH&S standards across all operations • Ensure compliance with regulations, industry standards and company policies • Support cross-functional and regional initiatives across the business About You You are an experienced operational leader with a strong track record in engineering services, lift, construction or a related technical industry. You will likely have • Proven experience in a senior operational leadership role • Strong track record of improving operational performance and profitability • Experience managing P&L and delivering commercial targets • Ability to build relationships with major clients and senior stakeholders • Experience leading and developing high-performing teams • Strong organisational skills with high levels of ownership and accountability • Excellent communication skills across technical and non-technical audiences • Confidence handling escalations and complex operational challenges • Commercial awareness with the ability to identify growth opportunities • Experience within a transforming, scaling or turnaround business environment would be highly beneficial. Behaviours & Values • Open-minded and inquisitive – embraces continuous improvement • Extreme ownership – takes accountability for results and solutions • Customer centric – prioritises long-term relationships and service excellence • Honesty and integrity – acts with transparency and professionalism • Doing the basics brilliantly – focuses on safety, discipline and consistent execution Benefits • Pension – Aviva • Car allowance • Holiday – 25 days plus bank holidays • Employee Assistance Programme • Death in Service – 3 x Salary • Employee Referral Scheme • Discounts Platform • Enhanced family policies Why Join Liftec Express? • Senior leadership role with full operational and commercial ownership • Opportunity to lead a key region within a growing PE-backed business • Strong focus on operational excellence, safety and customer satisfaction • Influence business transformation and performance improvement • Work with a respected brand in the lift and engineering services sector If you are a driven operational leader ready to take ownership of a major region and deliver service excellence at scale, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

This leadership role demands substantial experience in consulting, especially with a focus on customer service and CRM. A global consultancy firm is seeking a Director to lead Service Transformation efforts in the FS sector. This position involves developing strategies for operational efficiency and

An established training organization in Greater London is seeking a Director of Customer Experience to lead the design and delivery of an integrated and memorable customer journey across multiple service points. Candidates should have over 5 years of experience in senior roles within customer experi

A transportation company in Greater London is seeking a Director of Customer Experience to lead the design and delivery of a seamless customer journey. Candidates should have over 5 years of experience in customer experience roles, strong leadership skills, and a data-driven approach to improving cu

A leading consulting firm in the United Kingdom is seeking a dynamic Director to expand their Financial Services business through Customer Experience Transformation initiatives. The ideal candidate will possess profound consulting experience, especially in the insurance sector, and have a solid trac

A government body is seeking two experienced Deputy Directors to lead its Service Delivery Directorate. These senior leadership positions will be pivotal in enhancing customer experience and driving operational excellence. The successful candidates will manage multidisciplinary teams, focus on conti

A public service organization is seeking a Director of Customer Services to provide strategic leadership and enhance customer experience. This remote role requires significant experience in customer service management and the ability to drive improvements across complex operational environments.

A leading technology provider is seeking a Head of Customer Operations to oversee customer support and operational delivery. This high-impact leadership role involves managing teams and ensuring a responsive service for customers. The ideal candidate will have a strong background in customer operati

A leading global consulting firm is seeking a Director for Financial Services Transformation to drive customer service and CRM initiatives. The ideal candidate will have extensive consulting experience, especially within the insurance sector.

A public service organization in Greater London is seeking a Director of Customer Services to lead customer service improvements, drive a customer-first culture, and manage high-performing teams. The ideal candidate will have significant experience in delivering customer services, alongside a strong

The Director of Customer Experience will lead the end-to-end design and delivery of the customer journey, ensuring integrated service across ticketing, piers, lounges, and onboard experience. The Director of Customer Experience builds brand loyalty and trust, setting the tone for service excellence,

The successful candidate will have extensive consulting experience and proven leadership in driving CRM and customer care innovations. This strategic role demands a collaborative leader passionate about enhancing customer experiences and leading high-performing teams in a flexible working environmen

The Customer Experience International Director oversees the end-to-end customer lifecycle, leading the unified CX international team composed of Customer Success, Value Creation Office, and Clinical Advisory functions. The role is accountable for ensuring a cohesive, value-driven customer experience

The Director of Customer Experience will lead the end-to-end design and delivery of the customer journey, ensuring integrated service across ticketing, piers, lounges, and onboard experience. The Director of Customer Experience builds brand loyalty and trust, setting the tone for service excellence,

The Customer Experience Director will be responsible for managing the Service Desk function within a large multinational IT managed service company. Experience of managing large people organisations. Proven experience in a leadership role within an IT managed service company and Service Desk operati

A leading fragrance house in Greater London is seeking an Operations Director to enhance its manufacturing and logistics operations, as well as the Customer Service function. Ideal candidates will have over 8 years of hands-on experience in consumer businesses, particularly in DTC/e-commerce, and po

A leading travel platform is seeking a Service Delivery Director to define and implement customer service strategies for their Viator-Experiences business. This role involves managing both in-house and outsourced operations, ensuring exceptional service delivery, and championing operational excellen

Lead customer experience directorate ensuring teams are customer-focused, flexible, innovative, cost- effective and add value. We’re now seeking an Executive Director of Customer Experience to join us. Lead Golding’s customer strategy, ensuring services are shaped by customer insight and feedbac

Previous experience in a receptionist or administrative role. Warm, approachable, and customer‑focused.

Tilbury Customer Service Centre. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Yes, you’ll need to love driving and being on the road, but you’ll need to love helping cu

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You'll work across various departments, from running the Las

Previous cleaning experience is preferred. Apply now and become part of the team that helps deliver fantastic experiences at Fontwell Park.

As a Receptionist , you will welcome our members and provid e a premium experience by managing their queries and bookings both f ace to face and by telephone, all whilst k eeping the reception area clean, tidy, and presented to brand standards. Has an overall passion for customer service.

You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Opportunity to Earn) is based on a competitive rate per parcel (piece-rate) and is regularly exceeded by couriers once up to speed! Your hourly earnings are driven by volume and efficiency, and with the help of our learning payment, we boost your income in line with an experienced courier

Full training provided—no experience necessary! Ongoing support from our team to help you focus on maximising your earnings.

Full training provided—no experience necessary! We'll get you road-ready in no time.

Full training provided—no experience necessary! Ongoing support from our team to help you focus on maximising your earnings.

Full training provided—no experience necessary! Ongoing support from our team to help you focus on maximising your earnings.

Job Title: Customer Experience AssistantSalary: £24,308 per annumClosing Date: 2026-03-19About the RoleWe are seeking a Customer Experience Assistant to join a dynamic team that handles a wide range of enquiries, no two days are the same. About YouRelevant Customer Service qualification/training/e

We are looking for reliable and experienced.

As an Executive Driver, you’ll be responsible for the safe, timely delivery and collection of vehicles, ensuring every customer receives a smooth and professional experience. Are you a reliable, customer-focused driver looking for a role that keeps you on the move? We’re recruiting an Executive

Join our team as Emirates cabin crew and see the world as you work.This is your opportunity to be part of the world’s largest international airline.Look forward to a tax-free salary, free accommodation and great travel perks for you and your family.Make Dubai your home and enjoy all the benefits o

No previous sales or customer service experienc. Comprehensive Training and Excellent Benefits - No Experience Required. Based in Dartford, our client is currently recruiting for bubbly and ambitious Entry Level Customer Sales Assistants, with full-time equivalent availability, due to portfolio expa

Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency.

We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skill

ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service.

Receptionist & Site Public Liaison Officer Location: Barking, London (Barking Riverside) Salary: £25,000 An established civil engineering contractor is seeking a Receptionist & Site Public Liaison Officer to support a major infrastructure project at Barking Riverside.This is a dual-function