243 Best customer support Jobs in Grays (April 2026)

Senior Quantity Surveyor

4 days ago

Dartford

Company Description At UI Social Infrastructure, we revitalise homes and communities through the regeneration and maintenance of living spaces, breathing new life into neighbourhoods and ensuring homes are safe and compliant. From delivering large programmes of work for social housing providers, to fully integrated property service solutions, we provide a wide range of services for public sector clients. Our experienced teams are specialists in working within occupied properties, ensuring that there is minimal disruption to residents and communities. We collaborate with community and social value specialists to deliver long lasting benefits for all. Job Description Join the thriving and dynamic UI Social Infrastructure team in Brentwood! As a rapidly growing business, we are excited to welcome a new Senior Quantity Surveyor to contribute to our success. If you're looking for a long-term career opportunity with a Main Contractor, where you can develop your skills and be part of an industry-leading organisation, this role is for you. You are to be the commercial lead on a long term partnering framework and be responsible for the commercial success of the projects whilst adhering to commercial administration procedures. To promote and deliver a collaborative environment with both the client and throughout the management of the subcontract / supply chain account. Pre-contract The preparation of tenders as directed including checking of quantities, scope and programme. Compile tender event schedule for pricing. Analyse Subcontract tender quotations for exclusions and conditions and compile tender offering to client.(minimum 3 quotes) Adhere to internal settlement gateways prior to tender return release. Advise client on tender qualifications, allowances and ensure pricing is inline with Partnering Framework. Project delivery Co-operate and work in partnership with the project team to ensure consistent delivery of successful projects in order to support the achievement of business unit objectives and to deliver target margins. Support the Operations Manager to ensure that all significant project issues and correspondence and all necessary contractual processes have been observed, notices issued, records kept and documents stored by the team to protect the company’s position, seeking advice from the Commercial Manager where necessary Provide advice to the management team on contractual, valuation and measurement matters. Procurement Prepare and implement the project procurement strategy with Operations Manager Support the Group Procurement Department buying deals by ensuring they are communicated to subcontractors at tender stage and applied at order stage Chair subcontract interview meetings in association with Operations team Prepare subcontract enquiries including site measurement and formulating the tender list in consultation with the wider management team along with subsequent analysis and assessment of subcontract quotations. Negotiate sub-contract packages to deliver the most favourable outcome for the company. Draft and place sub-contract orders as and when authorised and ensure no subcontractors commence on site without a subcontract order fully completed. Main Contract Support the Operations Manager in providing monthly reports to the Client, ensuring that such reports contain accurate forecasts of our rolling draft final account, full information concerning variations and record contractual notices and reporting. Develop & maintain close relationships with client, consultants & subcontractors to continuously improve customer experience, improve our Company position and obtain repeat & negotiated business. Evaluate submit and agree the price of C.V.I's and contract Instructions provisional sums, demonstrate value for money etc Prepare and agree monthly valuations with the clients representative and ensure same are invoiced, paid, in full and on time Ensure that any agreement with client representatives is documented Ensure that adequate records are kept in respect of any future claims. Prepare and submit alternative proposals for material and specifications to the client for approval Site Overhead costs and advise the Operations Manager on action to be taken to remedy over-expenditure with client. Prepare and agree quarterly open book audits (cost and value reconciliation) with the clients representative and reach final account position yearly. Prepare and once approved by line manager submit all necessary contractual claims Subcontract Prepare and negotiate interim valuations and final accounts including all necessary measurement as well as making sure that any agreement of variations with supply chain is documented. Measure, value, negotiate and check as necessary all subcontract interim and final account applications and process all associated payments in accordance with the Construction Act and/or other prevailing legislation Inform the Commercial Manager of any possible claims by subcontractors and prepare and/or seek direction in preparing any necessary documentation/correspondence to protect the Company’s interests. Prepare response to any claim for loss and expense, after liaison with their line manager Financial Having full project(s) profit and loss accountability Competent use of company cost system Manage the CVR process, in conjunction with the Operations Manager, understanding and accurately forecasting project values, costs & margins against the target margin and profit plan, and agreeing changes and solutions with the Contracts / Project Manager prior to implementation Forecast cash on an accurate and timely basis, ensuring that the cash position of the project is maximised without compromising our contractual arrangements and relationships with either customers or subcontractors & suppliers Ensure profit plans are understood for each scheme/project and monitor and deliver on agreed areas and work on identifying further areas for recovery. Raise alarm signals to the Commercial Manager when the contract is straying outside the cost and profit parameters. Use best endeavours and seek to maximise margins in co-operation with the Operations Manager. Monitor preliminaries / site management costs and advise the Operations Manager on action to be taken to remedy over-expenditure. Prepare and present commercial elements at the site Monthly Contract Review Meeting Legal / Dispute Assist in the preparation of ‘claims’ or other means of dispute management to correct an imbalance of cost and value. To include drafting and sending contractual letters and supporting information. Study contract documents and advise on onerous conditions therein including the preparation of briefing notes for Operations Manager. Upon receipt of contract, ensure that comparison of contract documents with tender documents is carried out and advise on any anomalies as well as ensuring that terms are in line with House Rules. Other Manage all of the People responsibilities for your team including undertaking and monitoring the completion of Performance & Development Reviews, supporting and coaching team members to achieve both individual and business objectives. Attend site meeting and client meetings as necessary. Under supervision support in the collation of relevant documentation relating to insurance claims. Maintain and continuously improve commercial /legal/contractual awareness. Knowledge of and compliance with Group Delegated Authorities and Contracts Process. Ensure compliance with document control system Involvement in community engagement activities within and outside normal working hours Working in one or more locations as required Any other duties assigned. Qualifications • BSc in Quantity Surveying or similar commercial related course, • Professional qualification MRICS or MCIOB desirable, • Good data interrogation skills, • Line Management experience, • Commercial Awareness with good legal/contractual knowledge and experience, • Experience of Management accounts, • Proficient in Microsoft office particularly Excel, Access and keen to extend knowledge on software packages, • Commercial contracting experience, • Re-measurement skills, • Previous experience in construction or similar sector, • Valid driving licence, • CSCS card at appropriate level, • Take responsibility for own development

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