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Trabajos customer service fashion en Reino Unido

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  • Business Development Executive
    Business Development Executive
    hace 15 días
    £41700–£43000 anual
    Jornada completa
    London

    Business Development Executive Company: Galaxy London Ltd (Galaxy Nails Highbury) Location: 75 Holloway Rd, London N7 8JZ, United Kingdom SOC Code: 3554 – Sales Accounts and Business Development Managers Employment Type: Full-time, Permanent Working Hours: 37.5 hours per week Salary: £41,700 – £43,000 per annum Role Overview Galaxy London Ltd, operating as Galaxy Nails Highbury, is a premium nail and beauty salon based in Highbury, London, offering high-quality nail treatments including gel manicures, acrylic extensions, nail art, and luxury nail care services. The salon is recognised for its skilled technicians, commitment to hygiene and product quality, and its strong digital engagement through its website and social media platforms. The Business Development Executive will play a strategic role in expanding the salon’s customer base, strengthening brand awareness, and increasing revenue through partnerships, marketing initiatives, and community engagement across North London and surrounding areas. This role focuses on developing new business opportunities, building relationships with local businesses and communities, promoting Galaxy London’s premium beauty services, and supporting digital marketing initiatives to attract and retain clients. The successful candidate will help position Galaxy Nails Highbury as a leading luxury nail salon within the local beauty market. Key Responsibilities Business Growth & Commercial Development • Identify and develop new revenue opportunities, including group bookings, bridal packages, corporate beauty services, loyalty programmes, and seasonal promotions., • Establish and maintain B2B partnerships with local businesses, offices, gyms, fashion retailers, salons, and event organisers in Highbury, Islington, and Central London., • Develop commercial proposals and partnership agreements to promote exclusive offers, cross-promotions, and collaborative campaigns., • Conduct market research to analyse local beauty industry trends, customer preferences, and competitor salon offerings., • Support strategies to increase repeat bookings, customer retention, and referral-based business growth. Brand Development & Market Engagement • Promote Galaxy London’s brand identity as a premium nail salon, emphasising high-quality products, skilled technicians, and innovative nail designs., • Build relationships with local communities, influencers, beauty bloggers, and lifestyle groups to increase brand visibility., • Coordinate promotional campaigns highlighting signature services such as gel manicures, acrylic extensions, and bespoke nail art., • Organise in-salon events, seasonal beauty promotions, and customer appreciation initiatives to attract new clients., • Support collaboration with local fashion, beauty, and lifestyle events to strengthen the salon’s market presence. Digital Marketing & Customer Engagement • Support the management and optimisation of the salon’s online presence, including the company website and social media platforms such as Instagram., • Coordinate digital campaigns to promote new nail trends, seasonal designs, beauty tips, and service promotions., • Analyse online engagement, customer feedback, and booking trends to identify opportunities for growth., • Work with the marketing team to develop content strategies, influencer collaborations, and promotional campaigns., • Monitor and report on customer engagement metrics and marketing performance. Strategic & Operational Coordination • Work closely with salon management and technicians to ensure marketing initiatives align with operational capacity and service availability., • Assist in developing structured growth strategies, revenue forecasts, and promotional budgets., • Ensure all business development activities align with brand standards, customer service excellence, and hygiene regulations within the beauty industry., • Support the introduction of new services, promotional packages, and customer experience improvements., • Prepare regular performance and market reports to support strategic decision-making by senior management. Skills, Qualifications & Experience • Bachelor’s degree in Business Management, Marketing, Hospitality Management, Beauty Business Management, or a related field., • Proven experience in business development, marketing, client acquisition, or commercial strategy, preferably within the beauty, wellness, or retail service sector., • Strong understanding of the UK beauty and nail salon market and customer service-driven industries., • Experience building local partnerships, promotional campaigns, or customer engagement initiatives., • Analytical mindset with the ability to interpret sales data, customer trends, and digital engagement metrics., • Excellent communication, negotiation, and relationship-building skills., • Ability to work proactively and independently in a fast-paced customer-focused environment. Benefits • 28 days’ paid annual leave (including bank holidays), • Opportunities for career development within the beauty and wellness industry, • Exposure to innovative beauty trends, luxury nail services, and creative marketing initiatives, • Opportunity to contribute directly to the commercial growth and brand development of Galaxy London Ltd

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  • Visual Merchandiser
    Visual Merchandiser
    hace 2 meses
    Jornada completa
    London

    Reporting to the Brand and Retail Manager, your main responsibilities will be: Being the Visual Merchandiser across different London locations: • Ensure optimal product presentation while respecting Les 100 Ciels's DNA;, • Offer customers an exciting and inspiring shopping experience;, • Manage rotation of clothing rails, mannequins, and wall displays according to product flow and collection releases;, • Organize your work according to needs, priorities, and commercial planning. Overseeing the scenography of spaces: • Ensure proper management of store furniture;, • Be responsible for POS materials & merchandising supports;, • Manage and monitor service providers (flowers, books, etc.);, • Ensure the smooth execution of projects and work (window displays, product presentation updates, pop-ups, etc.). Raising awareness and training teams: • Lead and support sales advisors who are VM contacts in provincial locations;, • Distribute and circulate VM information (focus areas, VM standards, trends, etc.);, • Maintain active communication with different managers to best meet their expectations. Creating guidelines: • Create and implement guidelines for clothing rails + mannequins;, • Collaborate with Les 100 Ciels's design and management teams;, • Ensure information is reported to the Manager regarding necessary adaptations to guidelines. Requirements • You have successful prior experience as a Visual Merchandiser in the luxury ready-to-wear sector., • Passionate about fashion, you possess a good understanding of trends, are proactive with suggestions, and have a strategic/commercial vision for products., • Positive and creative, you feel the desire to share and develop your skills in an agile and energizing environment., • Team Player, you enjoy participating in all activities contributing to the store's general objectives., • You don't like to be bored because you're bursting with energy? You are proactive, adaptable, and know how to be motivating by being approachable? About us.... Les Cent Ciels is French for 'The Hundred Skies'. The name is also a play on words as it is phonetically L'Essentiel in French, echoing the philosophy of our brand to design styles that will be essential staples. With a focus on timeless silhouettes, accentuated by contemporary fashion details, Les Cent Ciels offers staples that are both modern and transitional - designed to fit into the wearers life. We believe that each collection should be beautiful and ethically made, combining style with substance.

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