Customer service fashion jobs in United Kingdom

Customer Service Advisor - Temporary Position 🌟 Join Our Team as a Customer Service Advisor! 🌟 Do you have a passion for fashion and want to join a huge luxury retail name for the rest of the year? We are looking for a pssionate and enthusiastic Customer Service Advisor to join our client's

Overview GlaxoSmithKline (GSK) is a science-led global healthcare company with a special purpose: to help people do more, feel better, live longer. We are on an audacious journey to impact the health of 2.5 billion people over the next decade. Our R&D division is at the forefront of this mission, dedicated to the discovery and development of groundbreaking vaccines and medicines. We are transforming the landscape of medical research by integrating cutting-edge science and technology and harnessing the power of genetics and new data. By fostering a collaborative environment that unites the talents of our people, we are revolutionizing R&D to pre-empt and defeat diseases. Join us in our commitment to uniting science, technology, and talent to get ahead of disease together. Project Details At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines.We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: • Building a next-generation, metadata- and automation-driven data experience for GSK’s scientists, engineers, and decision-makers, increasing productivity and reducing time spent on “data mechanics”., • Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent., • Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time., • Automation of end-to-end data flows: Faster and reliable ingestion of high throughput data in genetics, genomics and multi-omics, to extract value of investments in new technology (instrument to analysis-ready data in ?12h) .Enabling governance by design of external and internal data: with engineered practical solutions for controlled use and monitoring., • Innovative disease-specific and domain-expert specific data products: to enable computational scientists and their research unit collaborators to get faster to key insights leading to faster biopharmaceutical development cycles.Improving engineering efficiency: Extensible, reusable, scalable, updateable. Position Summary GSK are looking for an experienced DataOps Engineer to join the growing DataOps team. DataOps Engineers take ownership of delivering high-performing, high-impact biomedical and scientific data ops products and services, from a description of a pattern that customer Data Engineers are trying to use all the way through to final delivery (and ongoing monitoring and operations) of a templated project and all associated automation. They are standard-bearers for software engineering and quality coding practices within the team and are expected to mentor more junior engineers; they may even coordinate the work of more junior engineers on a large project. They devise useful metrics for ensuring their services are meeting customer demand and having an impact and iterate to deliver and improve on those metrics in an agile fashion. Responsibilities and Experience As a DataOps Engineer, this person will be a highly technical individual contributor, building modern, cloud-native, DevOps-first systems for standardising and templatising biomedical and scientific data engineering, with demonstrable experience across the following areas: • Deliver declarative components for common data ingestion, transformation and publishing techniques, • Define and implement data governance aligned to modern standards, • Establish scalable, automated processes for data engineering teams across GSK, • Thought leader and partner with wider Onyx data engineering teams to advise on implementation and best practices, • Cloud Infrastructure-as-Code, • Define Service and Flow orchestration, • Data as a configurable resource (including configuration-driven access to scientific data modelling tools), • Observabilty (monitoring, alerting, logging, tracing, ...), • Enable quality engineering through KPIs and code coverage and quality checks, • Standardise GitOps/declarative software development lifecycle, • Audit as a service Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Inclusion at GSK GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. If you need any adjustments in the recruitment process, please get in touch with our Recruitment team () to further discuss this today. Important notice to employment businesses/agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are aUS Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit GSK’s Transparency Reporting ___ site.

About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment . About The Role: Shift Pattern: 4 Days on 4 days off, then 4 nights on and 4 nights off. Day shifts 8am until 8pm and night shifts 8pm until 8am. All shifts are entitled to a 2 hour break. We have an exciting opportunity for a Electrical Engineer to join our team working one of our key contracts at the Southbank Centre. You will be required to carry out general maintenance and statutory compliance checks and will be required to have basic plumbing, electrical and fabric maintenance skills, ideally with experience working in a similar facilities management environment. The role will require client engagement and a willingness to provide the best possible solutions to meet the client’s needs, so you will be required to maintain a smart appearance. You must have a good understand of both spoken and written English. As part of your role, your key responsibilities will include, but are not limited to: • Planning, inspecting, and carrying out repairs or preventative maintenance as required and responding to breakdowns in a timely fashion., • Carry out reactive and planned services in a range of environments from offices, commercial, distribution and industrial premises., • Trade skills are desirable or previous experience performing In a similar role, • Carrying out statutory inspection of assets including Emergency Lighting, Water Temperature checks, Fire Door inspection and repairs, Plumbing repairs, Lighting checks including basic replacements and other minor reactive works., • Being an ambassador for the customer; dealing professionally with complaints and queries, • support engineer sub-contractors upon attending site., • Providing technical guidance to the client and contract support, • Carrying out minor building fabric repairs, • Ensuring all work is carried out in accordance with agreed specifications and in line with Health & Safety legislation., • You must have the right to work in the UK, • Ideal C&G Qualified in electrical discipline (18th Edition), • Must be IT literate to a good standard using Microsoft Word, Excel etc, • NVQ 2 or relevant higher-level qualification in a building discipline, • Experience in a comparable role undertaking basic plumbing, carpentry, redecoration tasks and carrying out statutory ppm inspections with a good understanding of Health & Safety working practices, • Understanding of planned preventative maintenance regimes, • Experience of completing risk assessments and method statements; along with issuing permit to work for hard service tasks, • Experience using BMS system., • Knowledge of maintenance schedules and SFG 20 would be desirable If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Student Experience Administrative Officer Education for Industry Group (EFI) Permanent 37 hours per week, Term Time Only FRA, Electra House – London, Moorgate EC2M 6SE and/or LCBT, 3-5 Fashion Street, London, E1 6PX About the role As part of the EFI’s commitment to delivering the highest quality learning experience, we are seeking Student Experience Administrative Officers to support attendance and disciplinary monitoring within our Further Education (FE) department. In this role, you will play a key part in driving student success by monitoring and promoting positive behaviours, managing data effectively, and providing advice and administrative support to enhance the student experience and improve outcomes. We have roles across the Fashion Retail Academy - Electra House and London College of Beauty Therapy - Fashion Street. About you • Experience: Experience of working in education administration with the ability to work independently and effectively use student records systems or similar databases., • Expertise: Knowledge of academic administration best practice, with an understanding of safeguarding (KCSIE) and data management., • Skills: Strong communication, organisation, and customer service skills, with proficiency in Microsoft Office (Word, Excel) and effective report writing skills with the ability to ability to manage information clearly and accurately. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: • Funded professional qualifications, personal growth allowance and annual CPD., • Generous and flexible leave options, including an around-the-world trip after five years of service., • Market-leading family-friendly pay, including six months of fully paid maternity, adoption, and shared parental leave. From £25,886.25 to £28,762.50 per annum 0.975FTE (pro rata £26,550 to £29,500 per annum 1FTE), subject to qualifications and experience How to apply/Next Steps: Create an account via our ___, click 'Start Application' and submit your completed application form. You can find our ___ here. Closing Date: 8am on Tuesday, 16 September 2025. Interviews/Recruitment Day: w/c 22 September in-person at Electra House, Moorgate, EC2M 6SE More Information/Contact us: For more information about the EFI Group, visit our ___, ___ and ___ websites and refer to the job description. Please contact ___ for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.

About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment . About The Role: Days of Working: Monday to Friday Shift Pattern: 08:00am 17:00pm Role Overview As Portfolio Manager you will manage and maintain a high standard of Hard and Soft service delivery across an allocated portfolio and work in the required manner under the direction of the Account Director to ensure the provision of an efficient and effective service to the end user. Key Responsibilities: • To effectively allocate tasks and responsibilities to direct reports across a geographical area and take the necessary steps to ensure the required services and service level standards, • To establish and maintain high standards by monitoring the work completed, rectifying unsatisfactory standards and completing the appropriate documentation, • Support recruitment, development and coaching of direct reports to embed leaderships skills and operational ownership within the team, • Ensuring that all works are delivered safely and on time, within budget and to the required quality standards., • Responsible for all operational service delivery including risk and compliance in the allocated sites through contract delivery teams., • Own the customer relationship, promoting a one-team approach and issue resolution to ensure good communication standards around service provision and delivery., • Promote a safety-first culture, lead technical inspections, building walkarounds and proactively identify tasks and provision of PPE., • Oversee incidents, investigations & failure management., • Update Asset Register and maintenance plans, • Conduct audits for safety and environmental cleanliness, • Maintain budgetary control over equipment, materials and labour hours, organising workloads fairly and within the specified budget., • Carry out regular staff meetings to assist in effective two-way communication and to communicate the company’s aims and objectives to team members., • Carry out continuous improvement assessments and lead improvement initiatives, • Ensure all employee training is recorded on appropriate documentation and centralised records are updated, • Deal with grievance, disciplinary or welfare matters with support from line management and Human Resource Team, • Lead workplace welfare meetings, return-to-work interviews, investigations, disciplinary meetings and grievance hearings with support from the HR Team, • Ensure all reporting deadlines are met in a timely fashion E.g. payroll submissions, • Applicants must have the right to work in the UK, • Self-motivated and able to work effectively in a fast-paced environment, • Have a positive and focused attitude when dealing with all colleagues, • Be able to take personal responsibility, • Have a flexible and positive attitude towards work, • Able to prioritise effectively and demonstrate excellent time management skills, • Ability to influence and gain commitment from colleagues, • Ability to lead a team, • Able to demonstrate customer focus and build a positive working relationship, • Highly organised and detail conscious, • Ability to demonstrate strong personal integrity and maintain confidentiality, • Ability to give constructive feedback but also listen to and learn from the same, • Strong leadership style with a focus on supporting and developing employees and colleagues, • Taking responsibility for the area and proactive attitude to problem-solve, • Flexibility and willingness to adapt to meet customer or business needs We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

A prestigious global luxury fashion house is seeking a. Minimum 5 years’ experience in a customer-facing operations or service coordination role, ideally within luxury or fashion. Mode Search is proud to be partnering with a Luxury Fashion Brand to support them in hiring a Customer Operations

ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. JOB DESCRIPTION About the role We have an opportunity for a Housing & Neighbourhood Manager to join our team on a full-time, permanent basis. You will lead and motivate our team of mobile Housing & Neighbourhood Officers to deliver a visible and accessible face-to-face service to both our homeowners and rental residents. You will be a key contact for local stakeholders across the operating area, promoting a positive perception of Guinness with both stakeholders and residents, thereby enhancing our reputation in the area whilst working closely with Estate Services and other Guinness teams to get things done quickly and efficiently to achieve positive outcomes for both Guinness and our residents. This role covers Fulham, Hammersmith, Kensington, Chelsea and surrounding areas. Although a driver's licence and personal vehicle are not essential, they are considered preferred. What we're looking for We're a customer-focused organisation, so we know that how we do things is just as important as what we do. You'll not only be an experienced Housing professional, but you'll also have great customer service skills and a willingness to go the extra mile to get the job done. You'll also be able to demonstrate: Experience in leading, coaching, performance managing and motivating remote teams, and contractors, in a high-performance culture. Experience in delivering exceptional service to a diverse range of customers through others. Experience in managing and prioritising resources effectively to meet demand. Experience in managing and coaching performance and getting the best out of individuals and teams. Ability to analyse data and draw conclusions to improve performance. Excellent written, oral and interpersonal communication skills. Ability to present information concisely to senior managers and other stakeholders, to support and influence decision-making. Proven budget management skills. Highly self-motivated with the ability to plan and work effectively without high levels of supervision. To learn more about the key responsibilities of the role and make sure you meet the essential criteria, please take a look at the role profile. When you apply, please make sure you send us your personal statement alongside your CV outlining your skills, knowledge and experience with evidence of how these meet the essential criteria in the role profile. Interviews will be held week commencing the 15th Sept. REEDTGP Benefits • Holidays We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). • Competitive Pension Scheme We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. • Benefits Portal We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. • Performance Pay Annual Performance Score bonus subject to eligibility • Life Assurance For peace of mind Guinness provides three times salary life cover in the event of your death • Health Plan Options There are a couple of health care schemes available depending on the post grade • VDU/DSE Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work • Access to the Finance wellbeing portal • Professional subscription annual payment • Travel season ticket loan • Car lease scheme TPBN1_UKTJ

A ladieswear fashion retailer who are recognised globally for being a leader in the market is looking for a department manager in Shepherds Bush. As Department Manager, you'll be at the heart of the store, leading your team to deliver outstanding customer service and a seamless shopping experience.

Zachary Daniels has an exciting opportunity to join a sales and service focused fashion retailer as a Department Manager in an amazing flagship store! Our client focuses on the store experience of their loyal customers and wants a new Department Manager to focus all elements of sales and customer se

Zachary Daniels has an exciting opportunity to join a sales and service focused fashion retailer as a Department Manager in an amazing flagship store! Our client focuses on the store experience of their loyal customers and wants a new Department Manager to focus all elements of sales and customer se

ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents' homes are safe and maintained to a high standard. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. JOB DESCRIPTION Our Repairs and Maintenance teams play an important role in delivering our vision to provide great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry; Places where our residents are proud to live. We are regularly looking for skilled Electricians to support the delivery of repairs, maintenance, and general multi-skilled work across London. We are a customer focused organisation, and we are looking for people with great customer service skills and a willingness to go the extra mile to get the job done. Our Electricians must have a full UK driving licence. A basic DBS check which will be paid for by The Guinness Partnership is also required. Our colleagues work 39 hours per week and support out of hours callout (with an additional payment). Hours of work are 8:00am-4:30pm Monday to Thursday and 8:00am-3:30pm on Friday. Key essential requirements Fully qualified & experienced electrician. Experience of working in a customer focused environment ideally within the housing sector Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information Ability to work with minimal supervision, demonstrating organisational and time management skills Ability to operate safely, considering any environmental circumstances and managing possible risks Essential Qualifications: City and Guilds 236 Pt 1 & 2 (or NVQ Level 3) & 18th Edition Wiring Regulations BS7671. Guinness Property have an outstanding benefits package to reward hard work and commitment to our values, this includes: £45,229 per annum 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service Company vehicle and fuel card for business use Out of hours call out rota Healthcare Cashback Plan Pension Contributions - up to 9% matching contributions 3 x Life Assurance Employee Assistance Programme which includes access to face-to-face counselling, a stress helpline and tax, fitness and debit management advice. A benefit scheme which pulls together a range of special offers and great deals where colleagues can make savings on everyday shopping, fashion, electronics, travel, leisure and days out. If you are interested in joining us please apply and a member of the team will be in touch. REEDTGP Benefits • Holidays We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). • Competitive Pension Scheme We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. • Benefits Portal We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. • Performance Pay Annual Performance Score bonus subject to eligibility • Life Assurance For peace of mind Guinness provides three times salary life cover in the event of your death • Health Plan Options There are a couple of health care schemes available depending on the post grade • VDU/DSE Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work • Access to the Finance wellbeing portal • Professional subscription annual payment • Travel season ticket loan • Car lease scheme TPBN1_UKTJ

Store Manager Perth | Fashion Retail | Salary Up to £32,000 + Amazing Benefits! Are you a dynamic and passionate leader with a flair for fashion retail? We're on the hunt for a Store Manager to take charge of a fabulous store where you'll drive performance, inspire your team, and deliver an unforgettable shopping experience for your customers. This is your chance to be part of a thriving brand, with an incredible salary of up to £32,000 and a fantastic benefits package. Plus, there's plenty of room for career progression - the sky's the limit! ?? What You'll Be Doing: Lead and Inspire: Manage, motivate, and develop a team that shares your passion for fashion and customer service. Drive Sales & Performance: Lead by example, setting the standard for excellence in both sales and customer service. Create a Fantastic Shopping Experience: Ensure every customer leaves your store feeling delighted with exceptional service and a great shopping experience. Manage Budgets & KPIs: Take charge of store budgets and performance metrics, driving results and maintaining high standards within a fast-paced environment. What We're Looking For: Retail Management Experience: You've managed a store or a senior team in a fashion or accessory environment. Proven Track Record: You've successfully driven sales, managed KPIs, and boosted store performance. Leadership Skills: You're a natural leader with the ability to inspire and motivate your team to achieve greatness. Customer-Focused: You're passionate about delivering an outstanding customer experience. Ambitious & Fun: You've got the drive to succeed, and you love bringing a positive, energetic vibe to everything you do. What's in It for You? Competitive Salary: Up to £32,000 + an amazing benefits package! Career Progression: The opportunity to grow and develop within a successful and expanding brand. Exciting Challenges: Lead a store that's always moving forward, with new targets, goals, and opportunities to shine! Company Benefits : Lot's of added extras Uniform and amazing discount If you're ready to take your retail career to the next level, apply now with your most up-to-date CV! We can't wait to see how you can help us continue to deliver outstanding results and inspire greatness in your team! ? BBBH34312 TPBN1_UKTJ

Mode Search is proud to be partnering with a Luxury Fashion Brand to support them in the search for an Order Entry Coordinator. A globally recognised luxury fashion house is looking for an Order Entry Coordinator to join its London headquarters. This role is ideal for a highly organised and detail-oriented professional with a passion for systems, process improvement, and team development. The Role: • Lead, support, and develop the Order Entry team to ensure accurate and timely order management, • Assign responsibilities, monitor performance, and support the professional development of team members, • Oversee all aspects of order entry and modification, including reorders, POs, shipping terms, and returns, • Collaborate with internal teams including Customer Service, Allocation & Shipping Planning, and Production to optimise order flow, • Ensure production teams have full visibility of orders to support timely planning and manufacturing, • Track inbound operations and proactively address any delays or bottlenecks in the supply chain, • Analyse order status, flag potential issues, and propose solutions to meet business targets, • Deliver clear, concise updates to the Customer Service Manager and cross-functional stakeholders, • Support system and process improvement initiatives and contribute to strategic projects across the wider team Requirements: • Minimum 3 years’ experience in a similar order management or operations coordination role, • Strong working knowledge of ERP systems (SAP, AS400) and Microsoft Excel, • Excellent attention to detail and data accuracy, • Proven team leadership skills with the ability to mentor and coordinate effectively, • Strong communication skills and the ability to work cross-functionally, • Fluent in English and Italian (both written and spoken), • Analytical mindset, problem-solving abilities, and a proactive approach to improving performance, • Comfortable working in a fast-paced, high-volume environment Location: Central London (hybrid) 4 days in the office, 1 day from home. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

This just in - an incredibly exciting opportunity to be part of the Lisa Eldridge team in Selfridges! Join a fast paced, and fast-growing, founder-led beauty brand which places value in stellar customer service, high product performance and integrity, artistic pleasure and of course, Lisa's un-dupable colours. Lisa has a sincere and deep interest in her customer’s desires and needs. Our philosophy is centred around providing the tools and education to help our community feel their ultimate best in every moment and during every occasion of life. If you aspire to be part of this and are passionate about our values of elevating everyday artistry, we are waiting to welcome you! If you are ambitious and have a passion for make-up, looking for a progressive career within the retail beauty industry, then this is the perfect role for you. This is a part-time role. Key Requirements and Responsibilities: • Deliver amazing customer service; understand customer needs and ensure a high level of satisfaction., • Deliver thoughtful and bespoke artistry services to our customers., • Attend all brand product and artistry training., • Drive and deliver on sales targets., • Act as an outstanding brand ambassador., • Ensure all customers leave knowing about the Lisa Eldridge story, values and products., • Follow the brand’s grooming standards., • Ensure you are a supportive team player. You will thrive in this role if you are: • Warm, professional, and approachable with a can-do attitude., • Motivated, have high energy and are passionate about colour and product artistry., • You are committed to creating a haven for anyone with a desire to experiment with beauty in an approachable and inclusive space., • A responsible, passionate brand ambassador., • Excited to work in a fast paced, fast-growing brand with a close-knit team., • Confident in speaking to customers and understanding their needs., • A lover of all things beauty! Skills required for this role: • Previous retail experience, • Makeup artistry qualification is a bonus, • Proof of right to live and work in the UK, • Flexible with your working hours and days per week Benefits: • Commission scheme, • Exclusive staff discounts and gratis products, • Training & development About Lisa… Lisa Eldridge is one of the world’s most celebrated make-up artists. Equally invested in creating educational tutorials for her loyal community as she is orchestrating her signature red-carpet look for celebrity friends or conceiving avant-garde concepts for catwalk and editorial, Lisa has established herself as the most recognised and trusted voice in beauty. An early mover in the digital world, best-selling author and driving force behind the creative direction of several luxury brands, Lisa is the beauty authority both novices and professionals turn to for guidance. In 2019, decades of expertise and knowledge culminated in the launch of her eponymous brand. Representing Lisa’s impressive dexterity for colour alchemy both industry insiders and her loyal community describe her lip colours as ‘un-dupable’, while fashion bible, VOGUE describes the Seamless Skin Foundation: ’As close to a perfect foundation as you’re ever going to get’. A trusted disruptor at her core, Lisa continues to push the boundaries on colour, ingredients and techniques, guiding and inspiring her loyal community to experiment creatively and enhance their natural, unique beauty.

ABOUT THE ROLE At Drake’s, we have always taken the scenic route - crafting garments with character, quality, and soul. Our online journey started organically, but now it’s time to raise the bar. We are looking for a Head of E-Commerce Growth to lead our digital charge across the globe. This is a unique opportunity that offers individuals a chance to be part of a brand that is influential across generations and demographics This isn’t just another “e-comm role”, you will own the end-to-end experience on our Shopify Plus store, drive growth through experimentation and insight, and help bring the spirit of Savile Row to screens worldwide. From UX to CRO, campaign planning to customer retention, you’ll shape how our customers experience Drake’s in the digital space - with authenticity, delight, and a dash of irreverence. YOUR RESPONSIBILITIES Strategy & Leadership · Define and lead our global e-commerce strategy - from vision to execution. · Champion the digital roadmap across the business, bringing creativity, rigour, and ambition. · Balance tradition and innovation: honour the Drake’s brand and heritage while building a digitally forward, high-growth e-commerce platform. · Lead and mentor a talented in-house team, nurturing skills and driving performance. Site Ownership · Take charge of our Shopify Plus storefront: manage merchandising, UX, customer journeys, and CRO. · Work hand-in-hand with our creative, marketing, ops, and retail teams to ensure a joinedup, best-in-class brand experience. · Implement A/B tests, UX improvements, mobile optimisation, and SEO enhancements with a clear focus on performance. Performance & Growth · Partner with digital agencies to drive customer acquisition through paid search, social, and performance marketing. · Turn data into direction: monitor KPIs, site analytics, sales funnels, and user behaviour to continually refine strategy. · Improve key commercial levers: AOV, LTV, conversion rates, and retention. Customer Experience & Operations · Own the full post-purchase experience: customer service, fulfilment, returns, and retention flows. · Work closely with ops to deliver a seamless experience from checkout to doorstep. · Support our retail and studio teams to enhance the omnichannel journey and visual storytelling. WHO YOU ARE · A digital native with 5+ years leading DTC fashion e-commerce teams, preferably on Shopify Plus. · Experienced across site merchandising, UX, performance marketing, and international expansion. · Analytical and creative in equal measure - you know your numbers, but you also know great storytelling. · A hands-on leader who can zoom out to see the big picture, then roll up your sleeves to make things happen. · An effective collaborator who thrives in cross-functional teams and brings out the best in others. Your Toolkit · Proven track record scaling premium/luxury digital retail operations. · Strong grasp of performance marketing (Google Ads, Meta, Pinterest) and SEO best practices. · Experience managing organic social, content planning, and digital brand storytelling. · Confident with GA4, Shopify Analytics, heatmapping tools, and CRM/data platforms. · Knowledge of internationalisation, localisation, and global fulfilment strategies. Your Success Will Be Measured By · Revenue growth and profitability (CM3) of e-commerce. · Customer acquisition and lifetime value. · Growth of organic reach - SEO, social, and database expansion. · Improvement of key UX and retention metrics. WHY DRAKE’S? Drake’s is a brand that celebrates craft, character, and considered style. Joining our team offers individuals a unique opportunity to be part of a company that masterfully blends traditional British tailoring with a relaxed, modern aesthetic. We believe digital can be as charming as bricks-and-mortar. Our global presence, coupled with our continuous expansion would prove this to be an exciting opportunity. If you want to build something meaningful, love great clothes, and thrive on making digital experiences memorable, we would love to meet you.

Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you. ABOUT THE ROLE We are excited to offer an opportunity for an Ecommerce Customer Service Supervisor - Japanese and Chinese Speaking to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office. Critical for overseeing operations of the customer service team and operations in place for handling inquiries, complaints, and support, ensuring a positive customer experience, retention and service performance. KEY RESPONSIBILITIES • Overseeing the customer service Japan team operations, monitoring team performance metrics and providing feedback and training to improve service quality and customer satisfaction., • Developing and implementing VW customer service policies and procedures to ensure efficiency and effectiveness in handling inquiries and issues., • Monitoring and reporting on order generation and order fulfilment across localised warehouse and carrier functions., • Tracking of order process exceptions measuring the online order flow to ensure timely and accurate order fulfilment., • Working collaboratively with IT and systems integration (SI) teams to identify and enhance internal system performance and efficiency related to customer order fulfilment, tracking, and processing., • Collaborating with UK and Japan stakeholders, including logistics and sales, to address customer service concerns to improve operations and localised service delivery., • Analysing customer feedback and trends to identify areas for improvement in products and services., • Managing escalated customer issues, providing solutions, and ensuring timely resolution., • Supporting the development of training programs and materials for customer service staff to enhance product knowledge and service skills., • Staying updated on industry trends and best practices in e-commerce customer service to continually enhance our operations. (Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role) PROFILE & KEY SKILLS • 5 Years of experience, • Proficient in Salesforce Service Cloud, Order Management Systems (OMS), and SAP, • Skilled in leveraging advanced Excel capabilities to analyse data and streamline operations, • Ecommerce Customer Experience (CX): Over five years of experience in B2C order management and fulfilment., • Salesforce Service Cloud & OMS: Expertise in managing customer interactions and order processes., • SAP: Skilled in integrating systems for efficient operations., • Advanced Excel: Proficient in data analysis, reporting, and process optimization., • UX/UI: Strong focus on enhancing user interfaces and customer interactions to drive engagement., • Japanese (Mandatory)/ Chinese (Mandatory)/ English (Mandatory) BENEFITS • Staff discounts, • Training, • Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.), • Perkbox membership: access to a wide range of perks, discounts, and wellness resources, • Cycle to work scheme, • Generous annual leave allowance, • Pension Scheme, • Opportunity to develop new skills and progress in your career, • Opportunity to work for a company that cares and believes in its people and the environment Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this ___For our privacy statement please visit this

Parsons Xtreme Golf (PXG) was founded by American entrepreneur and philanthropist Bob Parsons with the sole intent to design and develop the world’s finest golf clubs – and we believe we have done just that! With no cost or time constraints, PXG is committed to the long process of researching various alloys, exploring new technologies, and identifying the unique properties that make PXG clubs perform unlike anything else. With no set product release cycles, the company takes its time and pours every ounce of innovation into each new club design. PXG offers a full lineup of right and left-handed golf clubs, including drivers, fairway woods, hybrids, irons, wedges, and putters, as well as a complete line of high-performance, fashion-forward apparel. Ready to join the PXG team? Job Description The Master Fitter is responsible for delivering a premium, personalised customer experience by combining expert golf club fitting services with exceptional retail and sales support. This role plays a key part in driving business growth through lead generation, relationship building, event execution, and proactive customer outreach. The ideal candidate will be a confident, motivated individual with a passion for golf, a strong sales mindset and a commitment to maintaining the highest standards of service and professionalism. Responsibilities: Customer Engagement & Sales: • Greet and engage clients as a brand ambassador, providing knowledgeable guidance on PXG products, pricing, technology and styling., • Build, cultivate, and maintain meaningful long-term relationships with clients to foster brand loyalty and repeat business., • Meet and exceed individual and team sales targets through expert product knowledge and consultative selling techniques., • Proactively follow up on customer orders, satisfaction, and interest in upcoming promotions or events., • Deliver exceptional service across both in-store and off-site touchpoints. Custom Club Fitting: • Provide best-in-class, data-driven custom fittings to ensure clients are matched with the optimal equipment for their game., • Maintain a deep understanding of PXG technology, fitting methodology, and product specifications., • Gather and input fitting data accurately and send follow-up materials such as spec sheets and Trackman reports post-fitting., • Schedule and manage fitting appointments while supporting the fitting team through effective pre- and post-session communication. Lead Generation & Pipeline Management: Proactively fill fitting bays through a multi-channel lead generation approach: • Positively promote and drive the Introducer Program, keeping Tracker up to date, maintaining regular call cycles with open Introducer accounts., • Generate event-based leads and secure fitting bookings via on-site and off-site events, demo days, and golf activations., • Conduct active outreach to past customers for re-engagement, spec checks, and promotions., • Monitor and manage lead conversion metrics, ensuring follow-through on all incoming and self-generated leads. Sales Administration & Outreach: Execute the full sales admin process with attention to detail: • Conduct pre-arrival calls to confirm appointments and gather necessary customer background., • Send post-fitting communications, including spec sheets and Trackman data., • Follow up with unconverted leads and maintain an ongoing cycle of outreach to previous customers., • Proactively invite customers back for spec checks, new product releases, and loyalty events., • Ensure customer data is accurately recorded and maintained for future interactions and marketing initiatives. Operational & Retail Support: • Process customer transactions, including payments, refunds, and special orders with accuracy and professionalism., • Maintain clean, organised fitting and retail areas, replenish merchandise, and communicate inventory needs to management., • Maintain clean, refill and communicate inventory needs to management regarding the coffee machine weekly. Empty and clean the waste tray daily. Fill and date sheet accurately in line with health and safety process., • Handle all aspects of shipping, receiving, tagging, and inventory transfers., • Assist with regularly scheduled inventory counts and ensure documentation accuracy., • Answer inbound calls and manage front desk responsibilities as needed. Team Collaboration & Performance: • Work closely with the retail and fitting team to manage schedules efficiently and maximise revenue., • Share fitting insights, customer feedback, and event outcomes with colleagues to foster a collaborative and performance-driven environment., • Uphold a positive, can-do attitude and support continuous personal and team development. Experience and Education Required: • Prior experience in golf, retail sales, or customer service required; custom fitting experience highly desirable., • Demonstrated ability to generate leads, close sales, and manage a client base effectively., • Strong communication, interpersonal, and organisational skills., • Proficiency with fitting software, CRM systems, and Trackman (or similar technology) preferred., • Passion for golf and delivering industry-leading customer experiences. Skills Required: • A professional, positive and flexible attitude., • Enthusiastic team player., • Customer service skills., • Excellent written and verbal communication., • Microsoft Office and basis computer skills. This role is based at the PXG London South Store. It is an hourly paid position at £15.50 per hour, with on-target earnings of approximately £50k per annum. The role is shift-based, with hours scheduled on a rota that includes weekdays, Saturdays and bank holidays.

HRLife are working with an exciting business who are undergoing significant change to find a pro-active, forward thinking, delivery focused HR Shared Services Co-ordinator. You'll be working in a small team and will be integral to helping shape the future of the HR Shared Services function so having a customer centric approach to administration and the full employee lifecycle is key as you'll be the first point of contact for people queries so being knowledgeable and answering queries in a timely fashion are super important. You'll be managing all related administration processes across the employee lifecycle from new starters, onboarding, RTW checks, references, leavers and contract changes. You will have great stakeholder exposure and be able to come up with new ways of working that make the whole process more efficient. Ideally you'll have worked in a large business where the shared services function has been performing brilliantly and you'll be able to bring ideas and processes to embed and roll out. Experience of using one of the big well known systems such as Workday or SAP Success factors would be advantageous. If you've been working in an HR Shared Services role, strive for high performance and have a continuous improvement approach then this could be a great next role. If delivering a great service to managers and employees is important to you, then we'd love to hear from you.

Mode Search is currently partnering with a renowned luxury fashion house to support their search for a Customer Operations Executive to join their London-based team. This position is located at the brand’s London headquarters. It is a full-time, on-site role reporting directly to the Customer Service Manager. The position sits within the Customer Service function and works closely with cross-functional departments to ensure operational excellence and seamless service. The Role • Coordinate daily activities of the Customer Service team and serve as backup to the Customer Service Manager, • Oversee the complete order flow process from order receipt through to final delivery, ensuring accuracy and timely execution, • Support showroom operations during sales campaigns as needed, • Work closely with Credit and Finance to manage payment terms, including advance payments, letters of credit, and guarantees, • Liaise with Shipment Planning and Global Transport to provide shipping instructions for customer orders, • Coordinate with internal teams across Production, Logistics, Warehouse, Planning, Order Entry, Sales, and Invoicing to ensure efficient order processing, • Monitor orders and address any delays or issues with a proactive, solution-focused approach, • Manage seasonal reorders and communicate order changes, pricing updates, and cancellations, • Act as the first point of contact for customer inquiries, ensuring timely responses and directing queries appropriately, • Ensure smooth delivery execution to support revenue targets and customer satisfaction, • Assist the Customer Service Manager in initiatives tied to turnover objectives, • Gather and share customer feedback and insights to support market analysis and sales strategies, • Supervise and guide Customer Operations Specialists, encouraging collaboration and continuous improvement, • Monitor team performance and lead initiatives to improve process efficiency and service quality Requirements • Minimum of 5 years’ experience in a customer service or operations coordination role, ideally within the luxury or fashion industry, • Fluent in both Italian and English; additional languages are advantageous, • Proficient in Microsoft Office, especially Excel, Word, and PowerPoint, • Experience working with SAP and AS400 systems, as well as reporting tools, • Strong analytical and problem-solving skills, • Proven track record in team leadership and people development, • Excellent interpersonal and communication skills, • Highly organised, adaptable, and confident with the ability to work under pressure, • Deep understanding of order flow processes and how they impact both customer satisfaction and commercial targets Please note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at if you would like to apply.

Assistant Manager - Fashion Retail | Central London Salary: Up to £32,000 + Exceptional Benefits Are you ready to step into the fast-paced world of fashion? We're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store in the vibrant heart of London. This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience. In this role, you'll take charge of the store's daily operations, leading a passionate team to deliver world-class service, exceed sales targets, and create an unforgettable shopping experience. If you're a natural leader with a flair for fashion, this is the opportunity to make your mark in a thriving, high-energy environment. Why This Role Rocks: • Lead a High-Performance Team: Motivate, inspire, and empower your team to deliver an outstanding customer journey., • Drive Sales & Achieve Success: Smash targets, track KPIs, and implement strategies to ensure your store is always ahead of the curve., • Influence the Customer Experience: From stock management to visual merchandising, you'll shape the shopping experience that keeps customers coming back., • Career Growth: With endless opportunities for progression, this role is your launchpad to an exciting career in fashion retail. Key Responsibilities: • Inspire & Lead: Foster a positive, vibrant, and high-energy atmosphere for both customers and staff., • Boost Sales: Lead by example to hit and exceed sales targets while driving the overall store performance., • Master Store Operations: Oversee everything from stock management to merchandising, ensuring every detail reflects the brand's luxury image., • Champion Customer Service: Ensure your team delivers exceptional service at every touchpoint, creating loyal, happy customers., • Analyze & Improve: Use data to stay on top of KPIs and sales performance, driving continuous improvements across the business. What We're Looking For: • Retail Leadership Experience: Ideally from a fashion or accessories background, with a proven ability to manage teams and exceed targets., • Sales-Driven & Results-Focused: You know how to drive performance, manage budgets, and hit financial goals., • Passion for People: You're a natural leader who thrives in motivating and developing a team, with a focus on exceptional customer service., • Ambitious & Energetic: You're eager to take your career to the next level and be part of a growing, dynamic brand. What We Offer: • Competitive Salary: Up to £32,000 plus fantastic benefits., • Career Development: Opportunities for growth and progression within a global, fashion-forward brand. Apply Now with your updated CV and start your next exciting adventure in fashion retail! BBBH34017

Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you. ABOUT THE ROLE We are excited to offer an opportunity for a Ecommerce Merchandiser role to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office. Responsible for maintaining the e-commerce platform. This includes front-end (user interface) and supporting back-end (server-side) development to include intuitive navigation, and ensuring a seamless shopping experience. KEY RESPONSIBILITIES • Overseeing the Curation and maintenance of APAC -Japan locale product listings to enhance user experience and drive sales., • Create, maintain and deploy guidelines for Japan partners to follow online catalogues and developing range plans that align with seasonal campaigns and evergreen offerings., • Support Japan website operative teams with troubleshooting or training resource for efficiency - adhering to best practice and compliance., • Overseeing a comprehensive online calendar that includes seasonal launches, promotions, exclusive collaborations, sale activities. Synchronising efforts with internal teams and Japan partners., • Analysing market trends and consumer behaviour to inform merchandising strategies., • Supporting back-end development and website refinement in collaboration with systems integration (SI) teams to improve overall site performance., • Understanding key metrics and generating insights to apply actionable initiatives for improvement and drive revenue growth for APAC - Japan website operations., • Reporting on performance metrics and online sales to inform business decisions., • Collaborating with the internal commercial teams to coordinate and execute promotional campaigns with our Japan partners and third party stakeholders., • Keep abreast of all localised online activities and developments impacting sales online., • Analyse stock levels and coordinate with inventory Japan teams to ensure availability of products., • Enhancing the UI/UX customer journey to facilitate seamless navigation and boost conversion rates and all key metrics for online success., • Any other ad hoc tasks required. (Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role) PROFILE & KEY SKILLS • Minimum of 5 years of experience in merchandising., • Proficiency with Salesforce Commerce Cloud (SFCC)., • Strong knowledge of web development technologies, including HTML, CSS, and XML., • Experience with AP systems., • Advanced skills in Microsoft Excel for data management and reporting., • Expertise in data reporting, analysis, and interpretation., • Familiarity with UI/UX principles and best practices to enhance user experience., • Japanese (Mandatory)/ Chinese (Mandatory)/ English (Mandatory) BENEFITS • Staff discounts, • Training, • Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.), • Perkbox membership: access to a wide range of perks, discounts, and wellness resources, • Cycle to work scheme, • Generous annual leave allowance, • Pension Scheme, • Opportunity to develop new skills and progress in your career, • Opportunity to work for a company that cares and believes in its people and the environment Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this ___For our privacy statement please visit this

Mode Search is exclusively partnered with a global luxury fashion house in the search for an Allocation & Shipping Planner to be based out of their London offices. This is a rare opportunity to join a prestigious fashion brand renowned for its bold aesthetic, expert tailoring, and a reputation for pushing creative boundaries. With a deep-rooted heritage and a strong London presence, this house blends traditional craftsmanship with modern innovation, commanding global attention across ready-to-wear, accessories, and show collections. This role will be based five days per week in the office for the first month. Following this, the position will move to a hybrid model with one day per week working from home. As Allocation & Shipping Planner, you will be a key part of the Customer Service team, responsible for the effective allocation and timely distribution of product across global channels. You’ll work closely with supply chain, warehouse, and regional teams to ensure smooth operations and alignment with commercial priorities. Key responsibilities include: • Managing the allocation and distribution of product using internal systems, • Planning shipments from the central warehouse to global regions and wholesale partners, • Monitoring incoming orders for accuracy and proactively resolving issues, • Coordinating shipments for product launches and special projects, • Working with brand supply chain teams to align delivery targets with business needs, • Providing clear and compliant picking lists to warehouse teams, • Acting as the main point of contact between Customer Service and Warehouse operations, • Supporting system and technical tools for order and inventory management, • Collaborating with planning and warehouse teams to ensure capacity aligns with shipment volumes The successful candidate will: • Have at least 3 years of experience in allocation, shipping planning, or customer service within the fashion or luxury sector, • Be fluent in both English and Italian (spoken and written), • Be confident using Excel and ideally experienced with systems such as AS400 or SAP, • Demonstrate strong attention to detail, communication, and problem-solving skills, • Be comfortable managing multiple priorities in a fast-paced environment, • Be proactive, organised, and a strong team player Please note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at if you would like to apply.

Are you passionate about bringing brand stories to life through education? We’re looking for a Retail Global Education Manager to shape and deliver innovative training experiences that inspire teams and elevate the consumer journey worldwide. In this role, you’ll design and roll out engaging global learning programs that strengthen brand storytelling, drive commercial performance, and ensure every retail touchpoint reflects our values of service excellence and creativity. Working closely with regional partners, you’ll empower frontline teams with the tools, confidence, and knowledge they need to deliver exceptional experiences. What You’ll Do • Create & Deliver: Develop engaging education programs (digital, in-person, toolkits) tailored for global retail teams., • Global Roll-Out: Partner with regional managers to adapt and scale training across diverse markets., • Facilitate & Inspire: Lead workshops and Trainer the Trainer sessions to equip teams with lasting skills., • Measure Impact: Track training effectiveness, link programs to business outcomes, and optimise continuously., • Innovate: Stay ahead of retail learning trends, bringing fresh ideas and digital-first solutions. What We’re Looking For • 5+ years’ experience in retail education, training, or L&D, ideally within luxury, beauty, or fashion., • Strong expertise in content creation and delivery across multiple formats., • Proven success in global program implementation with cultural adaptability., • Proficiency in LMS platforms and digital learning tools., • A natural facilitator and coach, able to inspire, energise, and engage., • Strategic, creative, and commercially minded — able to link training to sales, service, and customer loyalty. This is a unique opportunity to join a fast-paced, global brand and play a pivotal role in shaping how we connect with our customers through education and experience.

About Us: Rizing, a Wipro Company, specializes in SAP® consulting for Fashion, Retail and Consumer Industries. We offer complete solutions on SAP S/4HANA® for Fashion and SAP S/4HANA® Retail, tailored to apparel, footwear, fashion, and retail companies. Rizing’s global presence and deep industry expertise, makes us a market leader in the SAP S/4 Fashion and Retail space, with successful SAP implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. He/she should possess a deep knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential Functions: • Work on multiple projects simultaneously or one large-scale project., • Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: • Providing industry specific solutions and best practices knowledge to customers., • Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops and deliveries and ensure that these solutions are delivered on time and are of the highest quality., • Understanding customer requirements and assist in selling additional business. Work closely with Rizing sales force to create and define consulting projects and ensure that the customer's overall business objectives and needs are translated into well-defined and justified projects. This includes preparing work plans and contributing to proposals that describe the process used to meet the customer's needs and include deliverables, timelines and estimates of the costs and resources required., • Demonstrating creativity and thought leadership and use experience in substantiating the proposed solutions to the client., • Acting as a key customer contact and exercise authority appropriate to particular customer requests commensurate with customer expectations of decision-making and consistent with Rizing policies and practices., • Maintaining and expanding customer contact at a high level and building credible relationships with key customer personnel., • Contributing to consulting projects by analyzing client's business processes and designing the appropriate solution. Move logically and creatively from facts to conclusions., • Conducting strategic level workshops with customers to drive an IT solution for acceptance., • Developing solution framework and implementation plan to achieve customer’s business targets. Provide Leadership by: • For assigned area, overseeing all project activities leading to the implementation of the solution designed., • Providing guidance and direction on Enterprise Applications/Technology to customer and employees., • Working with all stake holders of a given project to ensure seamless and successful delivery of services to the customer., • Informing the relevant country organizations of customer needs/trends in the marketplace and alerting them to potential long-term opportunities., • Working with the Project Manager/Consulting Manager and Project Leads in drafting the project plan (scope, effort, deliverables, timelines and resources), assisting in identifying and recruiting team members, and preparing and assisting in the preparation of individual work plans., • Research on new technologies and tools to accelerate the solution development & implementation. Help upgrade existing frameworks to satisfy current needs of the organization., • Participate in pre-sales engagements, demonstrating the ability to connect with customers when discussing best industry practices and appropriate technology solutions., • Interact with Rizing country organizations as appropriate, to deploy the requisite expertise on the engagement team to address specific customer needs in a timely and efficient manner., • Be a role model and coach for team members by playing a mentor role. Identify and nominate necessary training for the development and upskilling of Rizing’s resources., • Document and disseminate knowledge within organization and conduct regular subject matter training (classroom, virtual connect sessions, etc)., • Provide meaningful feedback on the overall performance of project team members., • Work with the Management Team to secure Rizing’s current & future strategy, and its execution., • Champion Rizing’s methodologies and suggest processes improvements required to sustain and improve the operations of the organization., • Propagate and champion Rizing’s culture within all levels of the organization., • Perform any additional duties commensurate with the current role, as and when required by the management., • Performs other duties as required. Required Qualifications: • General degree or equivalent/recognized professional qualifications., • Deep understanding of cross-functional processes of enterprise applications or multiple technology platform proficiency with at least 10-12 years of functional and technical experience and industry knowledge., • Possess a thorough understanding of integrated business environments with a deep understanding of the Fashion and Lifestyle industry., • Knowledge and experience in the attune implementation methodology., • A minimum of 2 complete project life cycles in a Architecting role, with customer engagement. Desired Qualifications: • Deep proficiency in OTC/SD, MM/P2P, Retail functional area, • Domain knowledge in the Fashion and Lifestyle industry, • Experience in playing lead roles within the OTC/SD, MM/P2P and Retail functional area, • Experience in working in a Consultancy firm is an added advantage, • Lateral knowledge of all complementary modules, especially related to the cross modular integrations, • Minimum of 6 full cycle implementations, with at least 2 being S/4 HANA Implementations, • Fluent in English (Proficiency in other languages such as German, Dutch, Italian, French, Spanish, Portuguese are an added advantage), • Experience in FIORI, working with the apps within the OTC/SD, MM/P2P and Retail areas, • Knowledge and business experience in working in Order Intake, Orderbook Management and Order Fulfilment teams would be added advantages Knowledge, Skills, and Abilities (KSAs): • Be familiar and updated with state-of-the-art Technology trends., • Excellent communication skills. Ability to articulate ideas and opinions to all stakeholders., • Be result oriented, with an ability to lead and work in teams - interpersonal skills are essential., • Leadership capabilities, result orientation, conceptual thinking, and innovative mindset., • Ability and willingness to take on new initiatives/technologies., • Excellent influencing and persuasion skills with customers and internal project teams and management., • Strong customer service orientation. EEO Statement Rizing is committed to providing a workplace free from discrimination or harassment. We expect every member of the Rizing family to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.

We're on the lookout for an Assistant Merchandiser to join our passionate and vibrant Womenswear team. This role presents a thrilling chance to immerse yourself in the world of retail at Fenwick, contributing your skills and expertise to a dynamic and ever-evolving environment. Join us in shaping the future of fashion and retail! You will join the team in our Central London office located on Wigmore Street. As a new member of our Fenwick family, you will be part of the updates and conversations as we fuel the next stage in our journey. What’s in it for you? When you join Fenwick, you’ll receive: • 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year, • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products., • WeCare -24/7 GP, wellbeing advice & support service, • Hybrid Working (Every Thursday and Friday working from home) So, more about our Assistant Merchandiser role… As an Assistant Merchandiser, you'll play a pivotal role in securing the right quantities and assortment of products in each store, at the perfect price point, all to meet our sales and profit targets. Collaborating closely with our Merchandiser and Buying teams, your contributions will encompass setting and managing strategies, streamlining planning and trading, and identifying key trading opportunities that align with our long-term objectives. Your responsibilities will extend to the meticulous management of our systems, particularly the WSSI's. You'll be integral in setting up, maintaining, and regularly updating sales, stock, intakes, and markdowns within these systems. Your analytical prowess will shine through as you continually review data, providing essential recommendations to the Merchandiser and Buying teams, contributing significantly to our strategic decision-making process. Moreover, your adeptness in planning and executing re-orders for continuity ranges will be essential in meeting our sales forecasts and stock targets. As part of the team, you'll actively support the Merchandiser in optimising Open to Buy (OTB) planning, ensuring maximised full-price sell-through and reduced markdowns to enhance stock turnover. Through detailed monitoring of departmental performance metrics, including sales, stock levels, profitability, and promotional activity, you'll provide crucial insights and historical analyses to guide future strategies and enhance our decision-making processes. If you're ready to contribute your expertise in driving profit while minimising risk, this role at Fenwick could be the perfect fit for you! What we are looking for in a candidate… • Excellent analytical and numerical skills, • Demonstrated financial acumen in previous roles, • Good commercial awareness of the industry, • Developed communication, influencing and relationship skills., • Good working knowledge of excel and B+M systems – in particular WSSI’s, and Stock and Commitment processes, • Able to make logical decisions under pressure, • Able to manage time well to prioritise multiple workstreams/objectives, • Innovative and uses initiative, • Understanding of the purpose of a merchandising function, • Experience within a buying/merchandising function About Fenwick Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before. We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family to exceed our customers' expectations.

Experience working in an online customer support, customer service, sales administration, client support or order fulfilment role is a key requirement. German speaking Wholesale Customer Service Representative. Due to strong sales performance and growth, our client, a leading multinational fashion c

We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewellery – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. As Manager Digital Trading (Beauty), you will:.

We need an energetic and ambitious Service Advisor who fully understands the world of luxury fashion and lifestyle to expand upon our current service team. STORE SERVICE ADVISOR - FULL-TIME - LONDON. Customer Service Advisor - Energy (London).

Supervisor | Fashion Retail | Swindon | £27,000 + Benefits Zachary Daniels is recruiting for a Supervisor in Swindon to join a customer-focused, trend-led fashion brand. This is a great opportunity for a current Supervisor, or a Senior Sales Assistant ready to take the next step in their retail career. If you're passionate about fashion, people, and delivering excellent service in a busy environment...

To develop and plan menus that are in line with client and customer needs.To produce food in a timely fashion to ensure smooth service to the customers.Work effectively with all colleagues at the relevant site to ensure excellent customer service.Making outstanding quality food that is 'picture perf

Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. Proven experience in a customer service role, preferably within the retail or fashion industry. Additional qualifications in customer service or related fields are a plus.

Luxury fashion lifestyle brand, Aspinal of London, are looking for Christmas Temporary workers to join our Customer Services team at our HQ in Fernhurst, West Sussex. Owning the customer service from order through to delivery and aftercare. Providing excellent customer service and resolving issues.

Our fashion house is growing quickly with new showrooms and exciting plans for the months to come. Experience in customer service, preferably in fashion or luxury retail. Aristocracy London is a fashion house that owns a number of luxury menswear brands.

To produce food in a timely fashion to ensure smooth service to the customers. We empower our people through togetherness , we give them the chance to shine and unlock their potential, and they fuel our strength and growth. To invent and create menus that are in line with client and customer needs.

A calm, professional communicator with a personable approachIf you're an experienced Dispensing Optician who thrives in a setting where clinical care, fashion, and customer service are held to the highest standard, this is a unique opportunity to join one of London's most established independent pra

The ME+EM Style Advisor is responsible for delivering an authentic and memorable service approach. Have a genuine passion for fashion and providing outstanding customer service. Contract type: Part Time - Weekends.

To produce food in a timely fashion to ensure smooth service to the customers. We are excited to be recruiting for a Senior Retail Sous Chef to work at a prestigious banking firm. To invent and create menus that are in line with client and customer needs.

ARE YOU PASSIONATE ABOUT PROVIDING EXCELLENT CUSTOMER SERVICE IN A FAST-PACED ENVIRONMENT? Do you have an eye for fashion? After a very successful start, our clothing brand PEP&CO is continuing to expand, providing affordable fashion to families in the communities where Poundland & Dealz stores alre

We recruit a dynamic and motivated Sales Associate, who have an interest in the world of fashion, who have a certain sense of touch, know how to listen and work as a team. Reporting to the Store manager, the Sales Assistant should bring an excellent customer service, becoming our principal brand amb

Experience in Customer Services for at least 2 years is essential. If you’re passionate about customer service and would like to work in the fashion industry or would just like to work in a rapidly expanding business, we’d love to hear from you! Apply now to be a part of their dynamic team. As a

Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. Proven experience in a customer service role, preferably within the retail or fashion industry. Esska Shoes is seeking a dedicated and experienced Customer Service Lead to join our tea

Competitive compensation and benefit package; includes staff discount, sales assistant of the month award, bi-annual customer service excellence award with a trip to Japan, paid time off to volunteer for a good cause. You come from all walks of life – no fashion or retail background necessary.

Luxury fashion lifestyle brand, Aspinal of London, is hiring for a Senior Sales Associate at our Concession in Harrods. Senior Sales Associates literally live & breathe our brand values. Senior Sales Associates have the ability to deliver the highest levels of customer service, demonstrate exception

Customer Operations Executive - Global Luxury Fashion House, london. Mode Search is currently partnering with a renowned luxury fashion house to support their search for a Customer Operations Executive to join their London-based team. Minimum of 5 years’ experience in a customer service or operati

Are you passionate about fashion, style, and delivering exceptional customer service? We’re on the lookout for a confident and enthusiastic Sales Associate to be the face of our brand on the shop floor. As a Fashion Sales Associate, you’ll play a key part in creating an inspiring and welcoming s

You should be passionate about customer service, our product, and fashion. Ensure that customers are acknowledged and receive quality service. To support store objectives by delivering excellent service in line with store needs and to ensure the effective maintenance of designated sections.