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Customer service fashion jobs in United Kingdom

  • Menswear Sales Assistant
    Menswear Sales Assistant
    17 days ago
    £14–£16 hourly
    Full-time
    London

    Harris and Zei / Stanley Ley is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: • Customer Experience:, • Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service., • Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs., • Sales and Business Development:, • Drive sales through strong client relationships and ensuring an exceptional in-store experience., • Achieve and exceed sales targets by identifying and capitalizing on new business opportunities., • Operations Management:, • Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency., • Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments., • Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories., • Team Leadership:, • Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals., • Conduct regular training for staff to ensure product knowledge and customer service excellence., • Visual Merchandising:, • Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards., • Financial Management:, • Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget., • Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

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  • Sales Assistant
    Sales Assistant
    1 month ago
    Full-time
    Shepherds Bush Green, Hammersmith and Fulham

    Job Role: Fabric Sales Assistant Position Summary: As a Fabric Sales Assistant, you will support the day-to-day operations of a fabric or textile retail environment. Your primary responsibility is to assist customers with product selection, provide knowledgeable recommendations, and help maintain an organized, welcoming store atmosphere. This role also includes basic cleaning duties to ensure the sales floor is tidy and presentable at all times. Key Responsibilities: • Sales & Customer Service, • Greet and assist customers in a friendly, professional manner., • Understand fabric types, uses, and care instructions to provide accurate information., • Help customers select fabrics based on their needs (e.g. sewing, upholstery, fashion)., • Cut fabric to specific lengths using measuring tools with accuracy., • Handle sales transactions using the point-of-sale (POS) system. Stock Management • Restock shelves and fabric displays., • Organise fabric rolls or bolts according to color, type, or size., • Assist with inventory checks and stockroom organization., • Cleaning & Store Maintenance, • Keep the sales floor clean, including sweeping, dusting, and wiping down counters., • Ensure cutting tables and equipment are clean and free of fabric debris., • Tidy displays and keep fabrics neatly folded or rolled., • Empty bins and dispose of fabric scraps or waste appropriately., • Maintain a clean and safe work environment for both staff and customers.

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    No experience
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