146 Best customer service travel Jobs in Swanley (December 2025)

Senior Relationship Manager – Nature Based and Agricultural Lending

15 hours ago

Bexley

About Us The Role: As a result of our continued growth and success in sustainable banking, we are pleased to be recruiting a new Senior Relationship Manager to join our business banking team. This role will have a particular focus on Nature Based & Agricultural Lending – although focused on the rural land-based economy there will be opportunity to engage and develop customers from other sectors such as the circular economy and food sectors. This role is responsible for delivering growth in the provision of Business Banking lending, through the development of new and existing customer relationships across the UK. This role has a high degree of autonomy and offers hybrid working with a blend of home, remote, and office working. Candidates will need to be able to visit their clients on a regular basis as well as having use of the Bristol/London/Edinburgh office as required. Key Responsibilities Include • Generating new lending enquiries and presenting credit assessments to the Bank’s UK credit committee, in furtherance of the team objectives, • Manage risk in and building a portfolio of customer relationships, typically having between £1m and £20m of borrowing, • To actively promote Triodos Bank’s lending and marketing events/ campaigns, raising the bank’s external profile across the UK, • Developing and maintaining a network of key business introducers within the professional business community to ensure that they have a good working knowledge of Triodos Bank and act as introducers of quality business, • Developing and maintaining ongoing bank policy, risk appetite/management and strategy regarding specialist sectors. This also involves raising the awareness of the bank in the relevant networks and communities, and working with international co-workers to form a wider perspective, • Assisting with pan sector activity within business and personal banking to reinforce our presence across the UK, • Preparing and negotiating indicative term sheets and loan terms for new and existing complex, high profile or large exposure customers and their advisors, • Liaising with the Technical & Securities team and / or solicitors to ensure smooth processing of loan formalities and pay-outs, • Actively participating in team meetings and communications which may involve travelling within the UK and occasional trips to Europe Who We Are Triodos Bank is an award-winning organisation and one of Europe’s leading sustainable banks, whose mission is to make money work for positive social, environmental, and cultural change. We finance companies, institutions and projects that add cultural value and benefit people and the environment, with the support of depositors and investors who want to encourage corporate social responsibility and a sustainable society. Our mission is - • To help create a society that promotes people’s quality of life and that has human dignity at its core, • To enable individuals, institutions, and businesses to use money more consciously in ways that benefit people and the environment, and promote sustainable development, • To offer our customers sustainable financial products and high-quality service We’re a certified B Corporation, meaning that we are part of a community of businesses driving the shift to a new kind of economy, that is better for workers, better for communities and better for the environment. What We Are Looking For In order to be successful in this role, you will have considerable experience in commercial lending, and be able to deal with complex credit proposals and customers. You will have the ability to develop and manage a client portfolio with excellent interpersonal skills and ability to deal with customers from a wide variety of backgrounds. As a senior member of the regional team, you will also have the opportunity to mentor and train colleagues and act as deputy for your manager. We will support your own personal development and growth and help you realise your career ambitions. • Considerable experience in commercial lending and the rural/land economy both today and emerging, • Ability to deal with complex credit proposals; assessing, managing and reporting the risk in line with bank policy and in a timely fashion, • Excellent inter-personal skills and ability to deal with a diverse customer base, • Able to develop and manage a client portfolio and the portfolios of others, • Able to understand product and service profiles and to present these to customers, with a detailed understanding of the marketplace and competition, • Demonstrating a keen understanding of the marketplace, competition and factors that influence the immediate business environment., • Ability to communicate effectively at all levels in a friendly, professional, knowledgeable manner, • Willingness to travel where required Triodos Bank is proud of its culture, ethos and ability to make a positive change in society. It is important that candidates evidence a strong commitment to Triodos Bank’s core values of ethical sustainability and transparency, as well as the personal qualities to live these values. What We Offer In return for your hard work and expertise, you will receive a competitive salary, plus access to our extensive benefits package, where most of our benefits are non-contributory. This role has a car allowance of £5,750 per annum paid monthly. Our Benefits Include • Non-contributory pension scheme from your first day of 8% in year 1 and 10% from year 2 onwards, • Life Assurance (worth 4 times basic pay), • Income Protection - 75% of basic pay after 13 weeks sick and following six months service, • Private Medical Insurance with optional enhanced or HCP family coverage, • A Health Cash Plan, • Vitality Leave – After each 5 years of service, you will be able to take a sabbatical of up to 3 months. This benefit is then available after every 7 years of service thereafter., • 27 days (Full Time Equivalent) annual leave plus bank holidays per annum increasing to 30 days after 2 years’ service, • A buy and sell holiday scheme of up to 5 days (Full Time Equivalent) up to maximum of 35 days total annual leave, • 5 days fully paid carers leave, • A wellbeing allowance of £200 a year, • 1 Wellbeing Day, • Free yoga classes, • Co-worker retail discounts, • Cycle to work scheme, • Refer a Friend scheme, • Colleague recognition voucher scheme We are committed to diversity and inclusion and would therefore welcome applications for candidates from underrepresented and neurodiverse backgrounds. We value that receiving applications from candidates with diverse backgrounds is key in supporting our inclusive organisation to grow. We don’t want to miss out on candidates who feel they don’t exactly match the job description requirements, so if this is a role that sounds interesting to you, and you feel you could add value to the role please do apply. You could be exactly what we need! Triodos reserve the right to close the vacancy once sufficient applications are received, so please do apply asap if this opportunity is of interest to you. Want to know what our co-workers think about working at Triodos? Check out their stories at the link below. 30 years of Triodos Bank UK: the voices behind one of the UK's leading sustainable banks Closing Date: 28/12/2025 Location Remote/Hybrid UK coverage (use of the Edinburgh/Bristol/London offices as required). Date added 16 December 2025

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