Customer Service jobs in Bingley - Page 2Create job alerts

At JCT600, our Sales Executives are driven by results and motivated by success.You’ll be at the forefront of our dealership, using your passion for sales to deliver exceptional results while providing an outstanding customer experience.This is a fast-paced, target-driven role where your ability to

As a Remote Travel Consultant, you will serve as a primary point of contact for travelers from initial planning through trip completion. Confirm itineraries and travel details. Your mission is to provide clear communication, manage changes, answer questions, and ensure travelers feel informed and su

Acorn Mobility Services Ltd is seeking a Customer Service Apprentice to join their team in Steeton, West Yorkshire.

As Customer Service Administrator, you will play a key role in supporting both customers and internal teams to ensure production and order processes run smoothly. Customer Service Administrator. Customer Service Administrator.

A well-known pet care retailer in Guiseley is seeking a passionate Store Colleague to provide exceptional customer service and uphold top pet care standards.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Uphold Dignity's standards of professionalism, care, and service. We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. As part of the Dignity Group, we also operate Farewill, the country's most

We are currently looking to recruit an experienced Telehandler Driver for a busy construction site in Leeds.

External Account Manager Aggregates & Asphalt. Are you a high calibre commercial operator / External Account Manager with aspirations to lead and develop a team within a market leading.

Redline Group is partnered with a fast-growing, global trading organisation operating across the technology hardware, and electronic components markets. Alongside a strong core business in electronic components brokerage, the company is now expanding into the finished goods space, specifically focus

Commercial Account Manager - Logistics. This is an excellent opportunity for a commercially minded logistics professional who enjoys building relationships, spotting opportunities and growing accounts, while remaining close enough to the operational side to understand what good service delivery look

Uphold Dignity's standards of professionalism, care, and service. We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. As part of the Dignity Group, we also operate Farewill, the country's most

Redline Group is partnered with a fast-growing organisation operating globally within the electronic components trading and brokerage space.

As a Graduate Account Manager, you'll be responsible for generating revenue opportunities for the sales team.

Brook Street are currently working with a leading machinery manufacturer business who are looking to recruit an organised and proactive Service Coordinator to join their team in Bradford on a full-time permanent basis. Role Purpose The Service Coordinator will be responsible for efficiently managing the day-to-day operations of a team of Field Service Engineers, ensuring that customer requirements and service level agreements are consistently met or exceeded. You will deliver effective planning and coordination of engineering activities to support operational efficiency and customer satisfaction. Monday to Friday Full time permanent position Salary on offer: £28,000- £30,000 Hours: 8:00- 5:00pm Location: Bradford Annual bonus scheme Private healthcare scheme 33 days holiday (including bank holidays) Ongoing technical and product training Laptop provided Employee Assistance Programme Free on-site parking Key Responsibilities Act as the first point of contact for customers, handling incoming calls and emails relating to service requests and breakdowns. Plan, schedule and process routine maintenance and emergency service calls. Manage service administration, including processing and invoicing of completed work. Develop and maintain detailed service plans and schedules. Communicate daily with a small team of Field Service Engineers to coordinate workloads and priorities. Prepare and issue quotations for additional works as required. Identify and escalate business opportunities to relevant internal departments. Maintain accurate and up-to-date customer records using the CRM system. Collaborate with internal teams to optimise the efficiency and utilisation of engineering resources. Manage stock control requirements for the engineering team. Provide proactive updates and communication to customers regarding service progress. What we are looking for: Strong organisational and forward-planning abilities Excellent communication and interpersonal skills Good level of IT literacy, including experience with CRM systems Ability to work collaboratively within a team environment Strong attention to detail and problem-solving skills If you are interested in this opportunity and meet the requirements above, apply today through Brook Street Recruitment Agency, send across your CV or call (phone number removed). Shortlisted candidates will be contacted for further discussion. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

Call Centre Advisor - Part Time Bradford 6 month Contract, starting 8th June Monday to Friday, including working every other Saturday £20.95 per hour Tate are delighted to be working with a leading retail and commercial bank to recruit for a number of Part Time positions within their Fraud and Scams team. These roles are essential in supporting customers affected by the rapidly rising threat of fraud, ensuring they receive the understanding, protection and guidance they need during challenging moments. Our client is offering the opportunity to join their business on a Part Time 6 month contract working 25 hours a week. If you have experience working in a call centre position supporting customers with empathy, patience and understanding then we would love for you to apply. The Opportunity You will be working in the Fraud and Scams area of the business as a Fraud Advisor, supporting customers daily when they most need it. You will be speaking with individuals who are currently a victim of fraud or have fell victim to a scam. Full training is provided to ensure that you are able to navigate these issues and secure positive outcomes while providing support to vulnerable customers at all times. The key details! £20.95 per hour, paid via Umbrella Part Time: 25 hours per week 6 month contract Hybrid working, 3 days a week in the office. Office based in Bradford City Centre. Working 13:00pm - 18:00pm Monday to Friday. Working every other Saturday 10am - 15:00pm (weekday off in lieu) 8th June start date! What you will be doing Supporting our clients' customers during vulnerable moments, when they most need it. Building natural rapport through great conversations with customers in a way that makes them feel protected and valued. Showing great personal resilience in the face of challenging customer situations to deliver great outcomes. Championing customer experience, delivering a personal touch tailored to the customer's needs. Showing empathy and understanding, focused on the right outcome. Developing and learning about the latest fraud and scams, sharing knowledge and experience to aid continuous development. What we ask from you? Experience of working within a contact centre, additional experience of working within Financial Services is highly desirable. Exceptional listening and communication skills with the ability to show empathy in a customer situation. Strong teamwork ethic and highly motivated. A real desire to go above-and-beyond for customers Effective team working skills with a flexible, can-do approach to work Ability to grow, adapt and change accommodating business needs and priorities Training If successful you will undergo paid training for a minimum of 6 weeks, at least 4 weeks of this will be onsite in the office everyday Monday to Friday 1pm to 6pm. After which the role will then be Hybrid with office attendance of 3 days per week and working every other Saturday. What next? If you are interested in this position, then please apply today and if suitable one of our team will be in touch to discuss your application. Please note the start date for this role is Monday 8th June. Please Note: This role is working for a Financial Services company and therefore will undergo extensive compliance checks including a DBS and Credit check, alongside 3 years of referencing. Please consider this before applying. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Shift: Monday – Friday, 8am-6pm (rotational shifts – 37.5 hours per week) The Role We are looking for a confident and customer-focused Call Centre Operator to join a busy and fast-paced customer service team. This is a predominantly phone-based role, handling a high volume of inbound customer calls daily whilst delivering an excellent customer experience. Key Responsibilities • Handle a high volume of inbound customer calls daily (approximately 40 calls per day)., • Deliver professional, friendly, and efficient customer service on every interaction., • Resolve customer queries at first point of contact wherever possible., • Manage customer enquiries relating to accounts, billing, appointments, and general support., • Respond to customer communications via phone, email, webchat, and social media., • Accurately log all customer interactions and update internal systems., • Escalate complaints and complex queries in line with company procedures., • Work towards individual and team performance targets and KPIs., • Support customers using online self-service platforms and digital tools., • Work collaboratively with internal departments to ensure smooth resolutions. About You We’re looking for someone who: • Has previous experience within a call centre, contact centre, or high-volume customer service environment., • Is confident handling a large number of customer calls daily., • Has excellent communication and listening skills., • Remains calm and professional under pressure., • Is confident using multiple computer systems and Microsoft Office. Experience & Qualifications • Minimum 2 years’ experience within customer service or call centre operations preferred., • GCSEs (or equivalent) and/or NVQ Level 2–3 in Customer Service or Administration preferred. Interested? Apply now

Job Purpose Based in our Keighley depot -The hire desk manager will assist customers with their requirements for hire equipment, responding to customer enquiries and processing orders in a professional manner. Preparation and chasing up of quotations together with providing relevant technical specifications of machines. Key skills & Duties - Liaison with customers regarding all hire, sales and service enquiries. - Sourcing equipment from third party suppliers to supplement own fleet so customer orders can be fulfilled. - Liaising with the workshop or suppliers the day before deliveries are due to ensure equipment will be delivered. - Ordering of sale items. - Ensuring all cash and cross hire transactions have supplier special terms replicated on the customer contract - Raising of sundry purchase orders - Handling customer enquiries for Plant and attachments - Accurately processing orders and working directly with operational colleagues to allocate stock & co-ordinate transport to maximise service efficiency for customers. - Updating hire management system & hire contracts. - Pro-actively promoting the company and its products / services at all times. - Maintaining and exceeding company standards and targets. - Negotiating hire rates and preparing quotations with associated spec sheet data. - General administrative duties including resolution of queries. - Processing of payments - Being first point of contact - Contacting existing customers to gain further hires and build rapport. - Contacting lapsed or decreasing accounts - Ensuring all SHEQ policies are kept - Communicate and co-ordinate with workshop manager and colleagues - Full responsibility for day to day logistics to ensure hires are cost effective - Maintaining and exceeding company targets -Managing the depot in the absence of the depot manager TPBN1_UKTJ

Are you a confident communicator with a proactive approach and a passion for delivering great service? We’re working with a well-established business, operating within the engineering sector who are looking for a confident and enthusiastic Customer Care Coordinator to join their support team. As a Customer Care Coordinator, you’ll be the go-to point of contact for customers, offering advice and resolving queries. You’ll also play a key role in identifying opportunities to pass leads to the sales team, supporting wider business growth. It would be an advantage if you have experience in technical customer service, hold an engineering degree or are a recent graduate keen to apply your technical knowledge in a customer-facing role. Key Responsibilities: • Taking incoming calls from customers, building rapport and resolving enquiries. Working with the sales team to pass on useful customer insights and potential opportunities. • Preparing quotations making sure agreed response times are met., • Identifying ways to improve the customer journey, from first call to follow-up., • Keeping accurate records of all customer contact and interactions, • Producing reports that help the business understand customer needs and sales trends. Who They’re Looking For: • Previous experience in a customer service or support-based role., • Technical customer service experience, an engineering degree or a recent graduate – all advantageous., • A friendly, confident telephone manner and strong communication skills., • The ability to multitask, stay calm under pressure and work to deadlines., • A proactive mindset and a willingness to learn and improve., • Good IT skills and experience using CRM systems and Microsoft Office. Why Apply? • Fantastic benefits package, • 25 days holiday plus 8 days bank holidays, • Option to purchase additional holiday, • Supportive team environment with a clear path for progression, • Full induction and training, • Access to wellbeing platforms If you an experienced Customer Care Coordinator who thrives on helping others and enjoys a varied role, we’d love to hear from you. Apply now

Join a leading property services contractor in a rewarding role that directly supports residents and communities, on an initial 6-month contract with strong potential to become permanent. This Customer Liaison Officer position offers the opportunity to work across Yorkshire, supporting a large-scale retrofit and sustainability programme improving homes and energy efficiency across the region. You’ll play a key role in delivering resident-focused engagement, ensuring customers are fully informed, supported, and confident throughout the works being carried out in their homes. This is a fantastic opportunity for someone who thrives in a people-facing role, enjoys problem-solving, and takes pride in delivering excellent customer service. We’d love to hear from anyone with experience as a Customer Liaison Officer, Resident Liaison Officer, Tenant Engagement Officer, Housing Officer, or in a similar customer-facing role within housing, construction, or property services. As a Customer Liaison Officer, you will be: Proactively contacting residents to arrange access for retrofit surveys and following up on no-access properties Acting as the main point of contact for residents, handling queries and concerns with empathy and professionalism Delivering clear, timely communication to residents about upcoming works and project timelines Coordinating access arrangements to ensure works are completed efficiently and on schedule Building strong relationships within local communities to support engagement and programme success Resolving resident issues promptly, escalating where necessary to maintain service delivery Maintaining accurate records of all communications, appointments, and resolutionsI’d love to speak to anyone who has: · Previous experience in a Customer Liaison / Resident Liaison or similar role Strong communication skills with the ability to handle sensitive situations confidently A proactive and resilient approach, with strong negotiation and problem-solving skills Excellent organisational skills and the ability to manage a busy and varied workload Good IT skills, including Microsoft Office and maintaining accurate records Key requirements for this Customer Liaison Officer role: · Full UK driving licence and willingness to travel across Leeds, Bradford, Scarborough, and North Yorkshire Availability to start immediately Experience within social housing or property services (desirable) The role is offering the following benefits: · Full-time hours (Monday to Friday, 8:00am – 4:30pm) 6-month contract with strong potential to become permanent Opportunity to work on a meaningful retrofit and sustainability programme Supportive and collaborative working environment Pay Rate: £18.00 per hour Travel & Location This role is based across Yorkshire, covering Leeds, Bradford, Scarborough, and surrounding North Yorkshire areas. A full driving licence is essential due to the travel requirements. If this Customer Liaison Officer role sounds like your next opportunity, please apply now or contact Ryan Stewart on (url removed) or call (phone number removed)

The role of HR Assistant involves providing support to the human resources department, ensuring efficient processes and seamless coordination. This permanent position in Shipley is ideal for someone with a keen eye for detail and a passion for HR operations. Client Details The employer operates and is recognised as a small-sized organisation. They are committed to delivering high-quality services and fostering a professional and supportive work environment. Description Support HR processes, including recruitment, onboarding, and employee record maintenance. Manage and update HR systems to ensure accurate and up-to-date information. Assist in preparing HR-related reports and documentation. Coordinate training sessions and maintain training records. Respond to employee queries and provide administrative support where needed. Ensure compliance with HR policies and relevant legislation. Contribute to employee engagement initiatives and wellbeing programmes. Support payroll processing by providing accurate data and documentation.Profile A successful HR Assistant should have: A strong understanding of HR processes and administrative tasks. Proficiency in HR software and Microsoft Office applications. Excellent organisational and time-management skills. Attention to detail and the ability to handle sensitive information confidentially. Effective communication and interpersonal skills to interact with employees at all levels. A proactive approach to problem-solving and process improvement.Job Offer A competitive salary £28,000 per annum. A permanent role within the healthcare industry in Shipley. Opportunities to develop your HR skills in a supportive environment. The chance to work with a small-sized organisation with a focus on quality and excellence.If you are enthusiastic about becoming an HR Assistant in the healthcare sector, this opportunity in Shipley could be the perfect fit for you. Apply now to take the next step in your career

SGB Service Coordinator Fixed Term Contract - Maternity Cover Working Hours: 4 On 4 Off Shift - See shift pattern below: November to April 06:00 to 18:00 for four days and then four days off 08:00 to 20:00 for four days and then four days off April to November 06:00 to 18:00 for four days and then four days off 10:00 to 22:00 for four days and then four days off Salary starting from £29,008 plus an excellent benefits package. We have an exciting opportunity for someone who has outstanding customer service skills to join the team as a Service Coordinator. Scania Assistance provides 24/7 breakdown assistance, where you will be the customers’ first point of contact, right the way through to closing the case once it has been resolved. You will be committed to providing high quality customer service and have excellent attention to detail to ensure our customers experience the best service. Key Responsibilities: Receive customer calls relating to breakdowns and recovery of Scania vehicles and support the customer through the rectification process and a successful conclusion. Communicate with repair workshops on behalf of the customer to ensure the customer’s vehicle is mobile again within reasonable timescales. Guarantee payment to the repairing workshop on behalf of the customer. Continuously inform and keep all parties updated on the progress of each case. We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team, we’ll be happy to discuss these with you

Customer Accounts Representative Location: Shipley, West Yorkshire (office-based) Hours: Monday to Friday, between 8am-6pm (rotational shifts - 37.5 hours per week) Join a Customer Operations team and help deliver excellent customer experiences. In this role, you’ll support billing, metering, and front-line customer service while helping drive continuous improvement. What You’ll Do • Manage the billing cycle, resolving exceptions and meeting deadlines., • Maintain accurate customer and meter data for billing and Pay-As-You-Go services., • Handle customer and client queries via phone, email, chat, and social media., • Support customers by promoting digital self-service tools., • Log and escalate complaints in line with policy., • Work collaboratively across teams to resolve issues., • Participate in social media monitoring and responses., • Support onboarding by guiding new team members. What You Bring • Strong Microsoft Office skills and confidence using social media., • Excellent written and verbal communication., • Ability to prioritise in a fast-paced environment., • Calm, empathetic, customer-focused approach., • Accurate data entry and record-keeping., • Team-focused mindset. Qualifications & Experience • GCSEs or NVQ Level 2/3 in Administration (or equivalent)., • Experience in customer service or billing administration is beneficial Interested? Apply Today

Hours: Monday to Friday, between 8am–6pm (rotational shifts – 37.5 hours per week) We’re currently recruiting for an Administrator / Customer Support Administrator to join a busy and fast-paced operations team within a growing organisation. This is a varied administrative role with a strong customer service element, ideal for somebody who enjoys a mix of admin duties alongside speaking with customers over the phone. You’ll be supporting with day-to-day administration, managing appointments, updating systems, and assisting with inbound and outbound customer calls. The Role Working as part of a friendly and supportive team, you will be responsible for ensuring customer information is processed accurately while delivering a professional and efficient service. Key responsibilities: • Providing general administrative support to the operations team, • Handling inbound customer enquiries via phone and email, • Making outbound calls to customers to arrange and confirm appointments, • Supporting with scheduling and diary management, • Accurately updating internal systems and maintaining detailed records, • Assisting with customer queries and resolving issues where possible, • Managing a workload in a fast-paced environment, • Helping support the wider team with additional admin duties as required, • Speaking with customers daily, with calls potentially reaching up to 40 per day during busy periods About You • Previous administration and customer service experience preferred, • Confident and professional telephone manner, • Strong organisational skills with excellent attention to detail, • Comfortable managing a busy and varied workload, • Able to communicate effectively with customers and internal teams, • Proactive, reliable, and willing to help wherever needed, • Good IT skills and confidence using multiple systems Experience & Qualifications • Previous experience within administration, customer service, or a busy office environment preferred, • GCSEs (or equivalent) including English and Maths desirable, • NVQ Level 2–3 in Administration or Customer Service advantageous Interested? Apply now to find out more about this exciting opportunity and take the next step in your administration career

Our client is a specialist tour operator located in Leeds and they are seeking a Customer Service and Operations Executive to join their team. The role is Monday to Friday and office-based with a salary of up to £34,000 dependent on experience. Customer Service and Operations Executive duties: Responding to customer enquiries via phone, email, and post Managing and updating the booking system Processing and managing supplier payments Promoting holidays where appropriate SupporT month-end reporting Providing general administrative and office support Customer Service and Operations Executive skills required: Excellent written and verbal communication skills Strong organisational skills with high attention to detail Proficient in Microsoft Office and Excel Able to promote and sell holidays Ability to multi-task and work well under pressure Travel industry experience preferred but not essential Additional information: Salary up to £34,000 28 days annual leave + bank holidays Pension scheme Exclusive holiday discounts for you, friends and family

Job Title: National Sales Executive Location: Bradford City Centre Salary: £27,000 Per Annum + OTE Hours: Monday to Friday, 9:00am - 5:00pm About the Role: Based in Bradford City Centre, you will play a key role in driving business growth by supplying transport hire solutions to clients across the UK. This is an excellent opportunity for someone with a passion for sales who thrives in a fast-paced, target-driven environment and is keen to develop a long-term career in a growing sector. Key Responsibilities Identify and win new business opportunities within the transport and logistics sector - warm leads Promote and sell a range of transport hire solutions, including vehicles and fleet services Build and maintain strong relationships with clients nationwide Manage the full sales cycle from lead generation to closing deals Understand client requirements and provide tailored hire solutions Achieve and exceed sales targets and KPIs Keep accurate records of sales activity using CRM systems Work closely with operations teams to ensure smooth service deliveryWhat We're Looking For: Previous sales experience within any sector Strong communication, negotiation, and relationship-building skills Target-driven with a proactive approach to generating new business Ability to work independently and as part of a team Good organisational skills and attention to detail A positive, can-do attitude and eagerness to learnWhat's On Offer: £27,000 Per Annum + OTE Monday to Friday Comprehensive training on the services and the transport hire industry Clear progression opportunities within a growing company Supportive and collaborative team environmentSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age