Customer Service jobs in London - Page 8Create job alerts

We have partnered with a well-established specialty insurer to find a Reserving Manager to join international actuarial team.This role offers a broad mix of hands-on reserving, regulatory reporting, and stakeholder engagement, with exposure across multiple classes of business and jurisdictions.Take

The role is responsible for ensuring safe, efficient and compliant operations while driving service performance, process improvements and revenue growth opportunities.The successful candidate will act as a key operational leader, managing day-to-day business activities, monitoring performance agains

Account Manager - Financial Markets. We are looking for ambitious and driven individuals who are ready to develop within a fast-paced, regulated financial services environment. That said, candidates who are familiar with financial markets, products, or terminology often find they settle into the rol

Technical Account Manager - London & Surrounding |. Construction-based Technical Account Manager role in London managing £60m pipeline, tender opportunities, key accounts and structured new equipment sales. With a strong reputation for technical excellence, structured tender management and long-ter

Are you an ACA or ACCA qualified Audit & Accounts Manager from an accountancy firm, looking to upgrade to a Top 30 practice where you can carry out a high profile and varied new role split between audit (90%) and statutory accounts preparations as well as advisory based projects (10%)? Are you keen to gain exposure to a mixed portfolio of clients which has a bias towards financial services / FCA regulated clients, but will have other sectors such as technology, property, real estate, media, entertainment, retail, renewable energy and professional practices? If so this medium size Top 30 firm based in Zone 1 Central London (City location), with a growing and very successful Audit and Assurance Department is looking to expand and recruit an ambitious new Audit & Accounts Manager to join the team due to many impressive new business wins from larger competitors. Reporting directly to Partner level, your role will be varied and include managing your own portfolio of clients, being the main point of contact for clients, being responsible for the audit process, reviewing various accounts based assignments including consolidations, advisory assignments for clients, review the work of more junior staff members and assisting with new business development. Your role will be varied, challenging, yet hugely enjoyable. The firm also offer flexible working / hybrid working for all staff and you can work 2 days a week from home, as well as flexible start...

Customer Service Specialist for Nordics Do you speak 1 or more Nordic languages? Are you experienced in leading a market and dealing with complex customer service queries? Do you thrive in fast-paced environments and enjoy problem-solving? If so, we have an exciting opportunity for you to join o

This role will require an experienced professional to oversee the day-to-day management of the regionally based sales team and work closely with other parts of the business to maximise return on all sales enquiries. MGF are recruiting an Area Sales & Regional Account Manager working from our Dartfor

We are working with a well-established organisation seeking a Customer Service Executive to join their team. This role focuses on delivering high-quality customer service, ensuring orders and enquiries are handled accurately and within agreed timeframes, and acting as a professional first point of contact for customers while supporting the wider commercial team. Key Responsibilities: Accurately process customer forecasts and orders within agreed timeframes using internal systems Maintain system data to ensure accuracy, regularly reviewing customer and order information Respond to customer enquiries in a professional and timely manner Keep customers and internal stakeholders informed of any risks to agreed delivery dates Manage customer enquiries, identifying and escalating potential commercial opportunities where appropriate Handle returns in collaboration with relevant internal teams Generate and analyse reports from internal systems to provide useful insights for colleagues Support colleagues with quotation responses Maintain sufficient product and service knowledge to deliver effective customer support Key Requirements: Experience managing orders using internal systems (e.g. ERP or similar platforms) Previous customer service experience Proficiency in Microsoft Excel Strong written and verbal communica...

Description Customer Care Executive: * Acts as the first point of contact for customer enquiries * Handles inbound calls, emails and digital communications * Resolves issues efficiently while meeting service standards * Manages orders, returns and account queries accurately * Updates internal

They're now looking to add a Senior SEO Account Manager to take ownership of complex client accounts and drive long-term organic growth. THE SENIOR SEO ACCOUNT MANAGER ROLE:. As a Senior SEO Account Manager, you'll take strategic ownership of multiple client accounts, acting as the senior point of c

Accounts Manager - Media & Entertainment Clients | North London £60,000 - £75,000 (DOE) + benefits Looking for a role where your clients are as exciting as your career prospects? My client, a mid-tier accountancy firm in North London, is seeking an Accounts Manager to take on a portfolio that spans across the media, entertainment and sports industries - working with high-profile clients including sports clubs, production companies, agencies, and well-known individuals (from actors and singers to entrepreneurs and creatives). The Role • Manage a portfolio of clients with turnovers typically up to ~£30m, across the media, entertainment, sports and creative industries., • Act as a trusted advisor to high-profile clients, building strong, long-term relationships., • Review year-end accounts and oversee compliance, with scope to get involved in management accounts, advisory projects and specialist assignments., • Work directly with Partners, gaining exposure to complex and interesting client work. About You • ACA or ACCA qualified (or equivalent)., • A natural communicator who enjoys building rapport with clients., • Previous experience in media/entertainment/sports clients is desirable, but not essential - a genuine interest in these sectors is what matters ...

We are currently recruiting for a new Night Porter to become a part of the team at a residential site with 195 apartments in Maida Vale (W9), initially on a 3 month fixed-term contract. The porter is the first point of contact for all residents, visitors, and contractors.

Here at the Royal Lancaster London, our goal is to be the happiest hotel in London and its our people that deliver it withtheir fun and caring attitude. Joining our independently owned and 5star hotel, you will help build a supportive and social place, where we can all be at our best while receiving

Senior business travel consultants.Required to work for this small independent who has won some new business and is in an growth faze.Homebased, ideally Amadeus, but will cross train from galileo, salary 30/34k plus up to 5k bonus, 25 days holidays and Monday to Friday 9am to 5pm.They are look

Manage data entry tasks accurately to update customer information and transaction records into the CRM * Provide detailed product or service information to customers, assisting them in making informed decisions. This is a varied role in a busy Account Management Team and involves building and mai

Locations are a range of London Boroughs, for example:.Passenger Assistant duties include:.Accompanying children, and/or young people, and/or the elderly, in taxis or via public transport.Ensure that the vehicle is in a fit condition to transport the service user before the journey starts (e.Care Fi

Someone who comes from a tailor-made background and is experienced in designing trips to Japan-The ability to sell both packaged tours and also experienced in creating tailor-made itineraries-Well organised and has the ability to deal with a high volume of leads-Experience in dealing with luxury cli

Are you an experienced Account Manager looking for a new challenge in the tech space?. They have an exciting opportunity for an Account Manager to join the team, but this roles a little different.

As our Front Desk Supervisor at St.

Customer Relationship Management * To build and maintain a good relationship with the customer and their staff, to provide regular feedback on the FM performance, discuss quotations, issues, client updates, oversee quote requests and develop good working relationships with the service delivery te

Travel consultant - Japan specialist. Travel consultant - Japan specialist . Travel consultant -Japan specialist duties.

High customer service standards. Access to coaching in customer service, sales, and marketing, with clear progression opportunities. Looking for a role that will support your development within a fast-paced, customer-facing sales environment.

B2B Account Manager - Sports Partnerships. This is a hands-on account management role managing multiple sports partnerships.

Our client, an established firm of Chartered Accountants in Central London is looking to recruit an Accounts & Audit Manager. Known for their quality-driven approach and supportive culture, they provide tailored Audit, Accounts, and Tax services to a diverse portfolio of SMEs, owner-managed businesses, and corporate clients across exciting sectors including Media, Property, and Technology. Due to continued growth and new business wins, they are seeking an ambitious Accounts & Audit Manager to take ownership of a client portfolio and contribute towards the smooth running of the department. As an Audit & Accounts Manager, you will work closely with Partners to deliver high-quality services. This is a "general practice" role, expected to be split between statutory accounts preparation / advisory (80%) and audit (20%). Responsibilities will include: • Portfolio Management: Managing a varied portfolio of accounts and audit clients, building strong client relationships., • Audit Delivery: Leading audits from planning through to completion, ensuring compliance with IFRS and UK GAAP/ISA standards., • Review Work: Reviewing statutory accounts, audit files, and tax computations prepared by junior team members., • Team Leadership: Mentoring and developing seniors and trainees, conducting reviews, and overseeing workload management., • Client Advisory: Acting as a trusted ...

We have a new opportunity for a BMS Account Manager based in the London area. Our client is an established, medium-sized company that specialises in BMS systems, with most of their work focused within London. In this role, you will act as a key point of contact for clients discussing issues, managing accounts, and identifying potential improvements. The client is open to candidates who have prior experience as Account Managers within the industry, as well as those from a BMS technical background looking to move into a more client-facing role. Benefits * Salary between £65,000 – 70,000 * Company Car * Pension * Private Health + Private Medical * 26 Days Holiday * Progression and Training Key Responsibilities * To oversee several key accounts, providing attention and solutions that are tailored to meet the client’s needs. * Business growth with existing and new contracts and clients. * To schedule and conduct meetings with clients to discuss ongoing contracts, as well as exploring new opportunities. * To gain a good understanding of the clients objectives for their contracts and buildings * To develop and strengthen relationships with key decision makers to foster long-term partnerships. * Identify opportunities for upgrades and enhancements. If this role seems of interest please feel free to apply or contact Adam on the details attached. Keywords: BMS, BEMS, Building Management System, Build...

Specialising in field sales & marketing, they focus on boosting brand awareness & driving revenue while delivering excellent customer service. The company's mission is to connect customers with their clients' brands, creating long-lasting relationships all whilst providing a supportive, friendly & m

FRENCH SELECTION (FS) French speaking Account Manager Available Part-time Location: Dartford Salary: circa £30,000 per annum pro rata Ref: 1214FR To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 1214FR The company: An innovative family-owned manufacturer dealing with prestigious clients globally. Main duties: An exciting opportunity to support the growth of the French and UK markets managing sales and administration. The role: -Manage sales processes, including processing orders and quotations -Build and maintain strong customer relationships through regular communication, sales calls, and professional support -Proactively generate sales in the French market by identifying opportunities, overcoming objections, and closing deals. -Handle customer enquiries effectively, ensuring satisfaction. -Track orders, provide sales reports/forecasts, and contribute to business planning and growth initiatives (including exhibitions and finding new agents). The candidate: • Fluent in French (written and spoken) - Essential, • Experience in sales or account management, • Proactive, confident and dynamic personality

We're working on a confidential search for a Head of Property Management Accounts within a specialist commercial property asset management environment. Head of Property Management Accounts. Work closely with Property Asset Management and Facilities Management teams.

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are Londons largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role * The role of our Client Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting and will be based in the Dartford office. * Act as the main point of contact for escalated calls from Customer Service Agents * Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress * Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised * Update and provide compliance & repair reports to client * Call customers to arrange appointments for follow up works

Travel Consultant - French speaking. To strengthen their team in the UK, or South Africa Spain, our client is looking for a French-speaking Luxury Travel Consultant.

We currently offer a fantastic opportunity to join a successful Fresh Produce supplier, who are at the forefront of their product categories within the industry, supplying UK Retailers with the best produce from Worldwide Growers.As Account Manager, this position is a fundamental part of the success

Account Manager - B2B - Ingredients -Homeworking role with regular UK wide travel Do you have a strong track record in B2B sales within the food industry? This is an excellent opportunity to join a global organisation known for its innovation, quality, and commitment to both its customers and peopl

You will be selling the baltics, Balkans and Nordics.The role is hybrid, 3 days in the office.Travel industry sales experience is a must and knowledge of some of the destinations mentioned above.Specialising in holidays to the Baltics, Balkans and Nordics , both tailormades and small groups, winter

We are currently recruiting for a.Reporting directly to the Night Manager, this is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced, busy and hardworking team environment.Permanent, full-time contract (40hrs per week).You will be responsibl

We are currently looking for an experienced and motivatedReservations Manager to join our team atThe Stafford London Hotel. The Reservations Manager is responsible for overseeing the reservations and booking process, as well as managing a team of reservation agents. They will ensure the team run an efficient and accurate reservation procedure, whilst optimising occupancy rates, and deliver exceptional service to our guests. About The Stafford London Situated just off Piccadilly, in the heart of historic St Jamess, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is ideal for West End theatres, dining, and shopping at Bond Street, Jermyn Street and Regent Street. Green Park underground & Victoria Station are within walking distance. Surrounded by art galleries and museums, the property is next to the royal palaces and parks. About the role, what will I be doing? • Provide daily reports of reservation performance, occupancy rates, and revenue generated., • Lead and manage a team of reservation agents, providing guidance, training, and performance evaluations., • Oversee the entire reservation process, from receiving inquiries and booking requests to confirming reservations and handling cancellations., • ...

Are you a driven sales professional who thrives on building relationships and delivering results? At Johnson Controls, we bring innovative solutions to life. At Johnson Controls, were transforming the world with intelligent buildings and sustainable solutions.

German speaking Account Manager LOCATION Hybrid role - 3 days a week in the London office and 2 days working from home LANGUAGES Fluency in German and English COMPANY Our client is a successful global company, known for it's strong B2B focus and for managing international key accounts across

Amazon Account Manager - German.We're looking for a hands-on Amazon Account Manager to support the day-to-day execution of premium brands on Amazon, with a strong focus on the German marketplace (Amazon.This is an ideal next step for someone who has already managed Amazon accounts end to end and wan

As a Head of Technical Account Management (with leadership responsibilities), you will oversee a team responsible for the technical integration and operational excellence of Mobkois publisher partnerships. MOBKOI is a fast-growing mobile company headquartered in London, with offices across central E

We are looking for an experienced Account Manager to provide leadership, management and the development within the build services industry, ensuring financial and operational commitments are met and exceeded.

Are you an ACA or ACCA qualified Audit & Accounts Manager (or an Assistant Manager looking to step up to full Manager grade) from an accountancy firm, looking to upgrade to a medium size practice that specialises in advising high profile Media, Entertainment, Creative, Film & TV Clients? Are you looking for a varied role split between audit assignments (50%) and reviewing statutory accounts preparations, corporation tax computations, personal tax as well as advisory based projects (50%)? If so this medium size firm with 85 staff based in Zone 1 Central London (West End location), is looking to expand and recruit an ambitious new Audit & Accounts Manager to join the team due to many impressive new business wins from larger competitors. Reporting directly to Partner level, your role will be varied and include managing your own portfolio of clients, being the main point of contact for clients, being responsible for the audit process from planning to completion and review, reviewing various accounts based assignments including consolidations, reviewing corporation tax computations, advisory assignments for clients, reviewing the work of junior staff members and assisting with new business development. Your role will be varied, challenging, yet hugely enjoyable. The firm also offer flexible working / hybrid working for all staff and you can work 1 day a week from home, as well as flexible start / finish times. To be considered for t...

Key Client / High Networth Relationship Manager. We are looking for a commercially minded and highly motivated Relationship Manager to lead our VIP and Key Client division. In this dual sales and relationship leadership role, you will lead a small team while personally managing our most valuable cus

Carbon Global is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors.

As a Complaints Manager, you will be the expert in resolving complex complaints and promoting service excellence. Goodman Masson are currently working with a social housing organisation in London to recruit for an interim Complaints Manager. Complaints Manager role is to ensure compliance with polic

From day one, youll be working a live, candidate-short market in the US, speaking to high-level professionals and building a desk with real earning potential.

Job Summary We are seeking a dedicated and knowledgeable Water Treatment Specialist to join our team.This role involves providing expertise in water treatment solutions, ensuring compliance with environmental regulations, and fostering strong relationships with clients.The ideal candidate will have

Job Title: Reservations Coordinator.A company that offers a Bespoke Accommodation service, sourcing hotels, serviced apartments and private housing.This role would undertake working in a fast-paced small team, reporting to the Directors, with the potential to grow within the company and initiate int

Motability Operations are currently recruiting for a Manufacturer Relations Account Manager to join our team in London on a full-time, permanent basis. Your role will be to coordinate the relationship between Motability Operations and an appointed portfolio of vehicle manufacturers through the devel