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Customer Success Manager - EMEA. The Customer Success Manager will drive client engagement, ensuring seamless onboarding, adoption, and retention while identifying growth opportunities. Experience in Customer Success, Account Management, or Client Services within SaaS, fintech, or financial servi...

As an Customer Success Manager, you will leverage your expertise across various marketplaces to drive success for a portfolio of well-known global brands. Exciting opportunity for an experience Customer Success Manager to join a fast-growing AI AdTech SaaS platform, as the continue to scale their...

Job Title: Customer Success Account Manager (Must be French speaking) Job Description The Customer Success Manager is an individual contributor role within our Global Customer Success organisation. The Customer Success team is obsessed with guiding customers towards achieving their business obje

Having achieved enormous success through Founder-led sales and a recent Founding AE hire - it’s now time to bring in an experienced Customer Success Manager to help look after their customers and key accounts!. Remote Customer Success Manager. At least 4 years’ experience as a Customer Success M

The Manager of Customer Success (Growth Team), EMEA is a critical role within the field organization as you will be instrumental in developing the Customer Success talent at Contentful. B2B SaaS Account Management as a manager or lead role and 5 + years in Account Management and/or Customer Succe...

An innovative and fast-growing SaaS provider in the financial technology space is looking for a Customer Success Manager to drive service excellence during an exciting phase of growth.

The role is Customer Success Manager, looking after 25-30 existing clients, all tied into long-term IT support/managed service contracts. In order to be considered for an interview you must have worked for an IT Managed Services Provider in a Customer Success or Account Management role. The oppor...

Has proven experience (3+ years) in a Customer Success Manager or similar role, preferably in SaaS or aviation. As a Customer Success Manager, you will:. Are you a proactive, relationship-focused professional passionate about customer engagement and success? Do you thrive in a dynamic, technology...

The Customer Success Manager is responsible for developing strong relationships with customers by serving as a trusted advisor and advocate. You will also liaise between our customers and cross-functional internal teams, ensuring the timely and successful delivery of our solutions according to cu...

We are looking for a dynamic and experienced Senior Customer Success Manager with a strong background in FX to join our team. In this role, you will drive excellence in customer success while coaching junior team members, ensuring the highest quality of service, and continuously improving process...

Reporting to Sr Director, the Manager is a member of the Global Customer Success team responsible for managing the day-to-day customer success operations in the region and instituting processes & systems that provide effective internal management. The Manager will have direct responsibility for m...

Customer Success / Account Management experience within programmatic / user acquisition.

The position of Enterprise Customer Success Manager encompasses the vital responsibility of overseeing a portfolio of enterprise customers across UK&I, ensuring their sustained success. SaaS company as a Customer Success Manager / Account Manager. Establish trusted advisor relationships with C-su...

Track and report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Being able to use these tools means that the manager can help the team create automation to help with customer success. Lead and manage the customer onboarding ...

The Customer Success Manager is responsible for developing strong relationships with customers by serving as a trusted advisor and advocate. You will also liaise between our customers and cross-functional internal teams, ensuring the timely and successful delivery of our solutions according to cu...

Customer Success Manager – SaaS Global Tech. Influence internal strategy and bring thought leadership to the wider Customer Success org. Customer Success, Account Management, or post-sales roles in the Digital Marketing or SaaS space.

Customer Success Manager - Modern Workplace. Due to growth, we are looking for an experienced Customer Success Manager for Modern Workplace. You will be an experienced Customer Success Manager with great knowledge of Microsoft Modern Workplace technologies and solutions.

Customer Success Manager ( French speaking).

You will offer an outstanding customer experience, ultimately contributing to the growth and retention of our customer portfolio within your assigned customer accounts. A resilient and driven individual with a strong desire to be successful, looking to progress through our Customer Success functi...

Being able to use these tools means that the manager can help the team create automation to help with customer success. Track and report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Proven experience in customer success or...

The primary function of this full-time, office-based role is to provide managerial guidance and support for the Customer Success Team & act as a point of contact for Senior Management regarding delivering total customer satisfaction through all communication channels. Interim Customer Success Man...

We are seeking a Customer Success Manager to play a pivotal role in driving customer satisfaction, retention, and product adoption. We’re looking for a versatile and driven Customer Success professional with a passion for building strong client relationships and ensuring the best customer experie...

As a Customer Success Manager, you will be accountable for the success of a portfolio of our most valued customers. Premier Customer Success Manager - HR Software. You will be commercially savvy and strategically informed, establishing and underpinning your role as our Customers’ Ambassador inter...

As they expand, they are looking for a proactive Customer Success Manager to take ownership of the post-sales client journey, from loan disbursement through to renewal. You’ll need to be able to build strong relationships with customers, support daily operations, and help customers maximise the v...

The Customer Success Manager role is instrumental in our customers' long-term success and business. Develop and execute success plans tailored to each customer's goals and objectives, conduct regular check-ins, monitor customer health and drive continued engagement. At Gravity Sketch, Customer Su...

As they expand, they’re looking for a dynamic Senior Manager of Customer Success to drive exceptional client relationships and ensure long-term customer value. As a Principal Customer Success Manager, you’ll be responsible for driving customer engagement, retention, and growth. Develop and execu

Customer Success Consultant - Fully Remote - United Kingdom, London (City of London). Being able to use these tools means that the manager can help the team create automation to help with customer success. Track and report on key customer success metrics, providing insights and recommendations to...

Our Customer Success Manager will be the primary point of contact for clients of Burlington Media’s corporate subscription business units – Unicorn and Legal Support Network. Regularly report on customer success metrics to business leadership, highlighting trends and recommending actions to impr

Own and execute the forecasting of customer retention across all segments and align Customer Success, Sales, Finance, and Executive leadership to risks and trends to retain and grow our customer base. Global Customer Success Operations Manager,. Support efforts to scale the Customer Success funct...

As a Senior Customer Success Manager, you are a leader in driving customer success and achieving impactful results throughout the product lifecycle. Provide thought leadership and domain expertise across client’s Customer Success organisation, clients, and European Customer Success team. Demonstr...

Experience in an IT Customer Manager Success Role. IT Account Manager (Customer Success). Successful candidates deliver exceptional customer support through effort, integrity and honesty.

A contagious positivity, insatiable curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. The Customer Success Manager supports accounts that are of strategic importance to PitchBook and works with a team to complete...

Customer Success Manager – PropTech SaaS. Strong ability to spot upselling opportunities and align customer success with business goals. Software platforms focused on customer relationship management and success.

Strong familiarity with tools such as Google Analytics, Meta Business Manager, Google Tag Manager, X Ad Manager, and marketing automation platforms. Performance Marketing & Customer Acquisition Manager (100% remote - UK), London. We are looking for a Performance Marketing & Customer Acquisition M...

Currently looking to level up their Customer offering;. Team Player: Ability to work collaboratively under the Head of Client Success, coordinating with diverse teams across various locations.

Proven experience in customer success or account management. Develop and execute strategies to maximize customer success. Strong track record of driving customer satisfaction and retention.

They are now continuing their expansion across EMEA and are looking for a French-speaking Customer Success Manager to join their growing London team. You’ll be part of a collaborative, supportive CS team, focused on delivering seamless digital sampling experiences, exceptional customer service, a...

Customer success and enthusiasm: extend Canva's tradition of high customer satisfaction across teams by leading the post-sale relationship of Canva's strategic accounts within the customer journey, including onboarding, training, adoption, and advocacy. Commercial curiosity: You think strategical...

Customer Success Manager | £60,000 + Benefits | London (Hybrid). Customer Success Manager | £60,000 + Benefits | London (Hybrid). This is a hands-on role where you'll shape the Customer Success function from the ground up.

Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary. You’ll work with a variety of customer profiles including ...

As a Senior Customer Success Manager, you'll lead strategic customer relationships, driving adoption and long-term value from our client’s CDN solutions. This is a highly technical role, blending professional services with customer success, where you'll act as the technical quarterback during onb...

Senior Customer Success Manager at AI MarTech SaaS, London. Enterprise Account Management or Customer Success experience. Marketing technology / customer data / customer experience (CX) background.

As a Customer Success Manager, you will be responsible for leading and managing the platform relaunch and onboarding, building and configuring the platform to the customer’s requirements and training customers in the platform’s use. A minimum of 2+ years' experience working in customer success o

Round 1: Experience and fit interview with two of our Customer Success Managers. NIQ Digital Purchases (formerly Foxintelligence) is hiring a Customer Success Manager. Case study and presentation with our Customer Success Director & E-commerce Sales Director.

As a Customer Success Manager, your primary objective will be to. A track record of 3-6 years in SaaS/software sales, ideally within the Marketing Technology, Customer Data Platforms (CDPs), Marketing Automation Platforms/Omnichannel Marketing Platforms, Customer Relationship Management (CRM) Sys...

Coople is currently looking for a maternity cover for one of our Customer Success Managers responsible for the German-speaking market in Switzerland, based either in London or in Zurich. Working on the Swiss-German market, focusing on the success of small and medium customers in our client base. ...