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As a Senior Customer Success Manager, you will own the relationship with some of our largest UK dealer groups, protecting the revenue we already have and growing it. This is a senior, high-autonomy role that sits between customer success and account growth: you keep customers healthy and adopting th

The Manager of Customer Success Management (CSM) will report to the Director of Customer Success, working collaboratively to achieve company goals and advance customer success initiatives across the Enterprise segments.

As a Customer Success Manager at Triple Whale, you will focus on and support our ecommerce stores and/or our agency Enterprise clients who maintain the relationship with the stores directly. Your core responsibility will be working with customers as a trusted consultant and to own customer relations

Customer Success Manager - Research Participants - United Kingdom. We’re inviting customer success managers based in the UK to take part in a research study run by an institution focused on global policy change. This is a paid research participation opportunity, not a job as a customer success man

Collaborate with Customer Success and Product teams to improve customer experience processes and feedback loops. We're looking for a Senior Customer Success Manager to join our Customer Experience team at Pleo. As a Senior Customer Success Manager, your main markets will be UKI customers.

As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engagement,

At Veeva, our CRM Customer Success Managers (CSMs) are strategic consultants - not traditional account managers. Once all interviews are complete, the manager will be in touch with a final decision. Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences c

The CSL acts as the liaison and primary contact for the operations team and escalates any issues to the Customer Success Manager (CSM) as necessary. Lead Planner / Meeting Owner on events or programs of significance to the customer’s business. Develop and maintain strong and highly ethical custome

CSMs at Seesaw work directly with customers to drive value for educators in a hands-on way. Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion. A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position.

Ready to become our new Customer Success Manager at Roamler?. As Customer Success Manager you are the link between those brands and our platform. Location: UK (remote) | Full-time.

B2B integration, specialising in electronic data interchange (EDI), Web EDI and e-invoicing.At ecosio, we hire individuals from all backgrounds and are committed to creating an inclusive work environment.We are technology lovers, set the highest standards for our solutions, and put innovative ideas

Immuta’s Customer Success team helps customers realize measurable value from Immuta’s Data Authorization Platform, enabling them to provision governed access to data safely and at scale. Customer Success, Technical Account Management, Solution Delivery, consulting, or a related customer-facing r

At Notabene, the success of our customers drives everything that we do, and our Customer Success team is at the heart of that. Around 5 years in Customer Success or Account Management at a crypto, fintech or regtech SaaS company, or in another complex technical market, managing your own book of cust

As a member of the EMEA Customer Success team, the Customer Success Manager will be responsible for managing and growing customer engagements across the region. The successful candidate will oversee a high-value customer portfolio with a clear mandate to drive customer retention, revenue growth, and

We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality. Contribution to process improvements, pla

Collaborate with Product and Engineering teams to incorporate customer insights and observations, shaping feature decisions, influencing roadmap priorities, and ensuring solutions that align with evolving customer needs. Customer Success Engagement Manager. The Bitwarden Customer Engagement team is

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As a Customer Success Manager, you will be the strategic bridge between Veeva and leading global life sciences organizations, empowering them to maximize

We're looking for a Commercial, customer-focused Customer Success Manager to own a high-volume portfolio of UK & EMEA customers, acting as their trusted advisor, your role will be focused on finding growth opportunities and ensuring a high retention rate across the portfolio, reporting into the Di

Manage a portfolio of high-value enterprise clients to ensure satisfaction and long-term success, driving adoption and revenue growth through a consultative approach.

Answer L1 customer support requests to ensure our customers are successful with Budibase. Budibase is a technical product aimed at IT and software developers, and this role is crucial for ensuring our enterprise customers can successfully deploy and manage Budibase in their own self-managed environm

You'll lead lifecycle marketing initiatives focused on customer health, retention, expansion, and re-engagement, working closely with Customer Success, Account Managers, and our Go-to-Market Engineering (GTME) team. As our Customer Lifecycle Marketing Manager, you'll own the marketing programs that

Customer Success, Account Management, or SaaS retention roles. We’re looking for a high-energy, commercially minded Customer Success & Retention Specialist who thrives in conversations that matter. Customer Confidence – Customers feel heard, supported, and valued.

You have at least 2 years of experience in customer onboarding, training or customer success in B2B SaaS, or in hospitality operations combined with strong tech aptitude. Customer Product Success Specialist – Restaurant Onboarding (Swedish Speaker). Identify upsell and cross-sell opportunities dur

We’re hiring a Digital Customer Community & Education Manager to join our digital customer engagement team. A proactive, creative mindset with a passion to deliver best -in -class customer experience and customer engagement at scale. Experience managing digital customer reviews, to generate positi

As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by:. We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. A results-oriented mindset, w

The Customer Happiness Manager manages the day to day UK Customer Happiness operation by working with an external BPO partner. The focus of this role is ensuring that UK customer queries are answered on time, by keeping workflows efficient and consistently updated to allow the customer's issues to b

Customer Success Managers are strategic partners within Instructure's Customer Experience team who provide value by forging strong consultative relationships, driving long-term success, and ensuring customers achieve their goals. Minimum of 4 years of experience in Customer Success or SaaS account m

Supporting Laka customers (& potential customers) with general questions about Laka's products & services, their bicycle insurance and new initiatives via web chat and email. Have a decent understanding of technical terms in cycling (we can bring you up to speed with the latest bike tech), so you ca

Interest in product management, customer success, operations, automation, or fintech. You'll report to the Head of Product and work closely with Product, Engineering, Client Success, and Implementation. You will identify patterns in customer feedback, recurring pain points, confusing workflows, and

As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth. Feeding customer insights b

Customer Success, Account Management, or a client-facing role within fintech, SaaS, or compliance technology. Own the end-to-end customer relationship post-sale, from onboarding through renewal and expansion. Serve as the voice of the customer internally, collaborating with Product, Sales, and Suppo