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Location: Hounslow Park (On-site) Contract Length: 3 Years Rate: £550-£600 per day (Outside IR35) Security Clearance: Current MOD DV Clearance required Nationality Requirement: Sole UK Nationals only We are recruiting for an experienced SOC Manager/Analyst to support a high-profile, mission-critical operational environment on a long-term contract basis. This role combines operational leadership with technical awareness, placing you at the centre of a live Security Operations Centre where you'll maintain situational awareness across multiple domains, coordinate incident response, and ensure effective operational decision-making. You'll act as the operational lead within a fast-paced control room environment, working closely with cyber, network, infrastructure and security teams to maintain service resilience and operational control. • Maintain a single operational picture across cyber, network, service and physical security domains., • Monitor live environments and assess alerts and incidents in real time., • Perform initial triage and validation of alerts, reducing noise and ensuring accurate incident classification., • Manage incident prioritisation and escalation in accordance with operational procedures., • Coordinate response activities across SOC, NOC, Infrastructure and Security teams., • Support and lead Major Incident Management activities where required., • Maintain accurate operational records, dashboards and shift logs., • Deliver comprehensive operational handovers to ensure continuous situational awareness. This is an operational leadership position with a balanced technical focus: • 60% Operational Leadership & Incident Coordination, • 40% Technical Awareness & Alert Triage The successful contractor will be comfortable leading operational response, interpreting technical information, asking the right questions, and driving resolution in a live, high-pressure environment. • Experience working within a SOC, NOC, Major Incident Management or 24/7 Operations Centre., • Strong understanding of SOC and NOC processes, including alert triage and escalation., • Ability to interpret monitoring alerts, dashboards and operational logs., • Knowledge of incident severity, impact assessment and prioritisation., • Proven experience coordinating technical teams during critical incidents., • Excellent communication, stakeholder management and decision-making skills., • Ability to remain calm, organised and decisive in operationally critical environments. We're particularly interested in contractors from backgrounds such as: • SOC Manager or Senior SOC Analyst with leadership responsibilities., • Major Incident Manager with technical exposure., • Senior NOC Analyst or Operations Lead within a 24/7 operational environment., • Service Operations Manager supporting secure or mission-critical services., • 3-year contract offering long-term programme stability., • £550-£600 per day (Outside IR35)., • Full-time, on-site role based in Hounslow Park., • Opportunity to work within a highly secure, mission-critical environment on a nationally significant programme. Due to the sensitive nature of this programme, applicants must: • Hold current MOD Developed Vetting (DV) Clearance., • Be a sole UK national., • Be available to work full-time on-site in Hounslow Park. #J-18808-Ljbffr

Head of IT Operations Hounslow, London (Heathrow) - Fully On-Site £85,000 - £95,000 (c. £90,000) + Benefits Our client is a well-established, privately owned logistics and supply chain business, providing warehousing, fulfilment and distribution services to a broad client base. The business has an excellent track record of growth and continues to scale across its multi-site operation. We're recruiting a Head of IT Operations to own the reliability, security and day-to-day operation of the company's IT environment across all sites. This is a genuinely strategic role (not a helpdesk or ticketing function) covering infrastructure, networks, cyber-security, resilience and end-user support, distinct from the company's separate software/platform engineering team. Reporting into senior leadership, you'll take ownership of: Infrastructure, network & hardware lifecycle across all sites Cyber-security strategy, risk & compliance (including ISO frameworks and penetration testing) System uptime, resilience & business continuity / disaster recovery Cloud infrastructure strategy and future technology roadmap End-user IT support and service standards Vendor management and IT operational budget Building and leading a dependable, well-organised IT operations teamWhat We're Looking For Senior experience leading IT operations, infrastructure and security in a mission-critical, multi-site environment Strong knowledge of networks, cloud infrastructure and cyber-security A proven track record running dependable, well-governed IT operations Experience in multi-site, warehouse or operational environments is an advantage Exposure to ISO frameworks / formal security certifications is an advantageYou will be based full-time on-site at the company's Hounslow, London office (close to Heathrow), Monday to Friday, with occasional travel to the business's other UK and European sites. This is a hands-on role in a fast-paced, live operational business - full-time office presence is essential. This is a genuine leadership opportunity in a high-growth business, with a clear path to Director-level as the role and impact grow over time. You'll have real influence over IT strategy and be a key partner to the senior leadership team - not simply managing a support desk. Suitable candidates may have experience as: Head of IT, IT Director, Head of IT Infrastructure, IT Infrastructure Manager, Head of IT Operations, IT Operations Manager, IT Operations Director, Head of Infrastructure & Security, Group IT Manager, Head of IT Services, IT Service Delivery Manager, Head of Technology Operations, Network & Infrastructure Manager, IT Manager. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy

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