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ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're hiring our first Sales Enablement - Expansion to build the foundation of how ElevenLabs enables its global Customer Success and AE teams to drive adoption, expansion, and retention. This is a 0-to-1 builder role. You will define the strategy, build the infrastructure, and execute hands-on as we scale. What sets this role apart: we're looking for someone with a technical foundation and deep understanding of the post-sale motion. You've been in the room for complex customer implementations, usage reviews, and renewal negotiations. You understand what it takes for a CSM to drive product adoption and for an AE to identify and close expansion opportunities — because you've been that person. This role sits within Sales Enablement and reports to the Sales Enablement Lead, International. You will work in close partnership with: Customer Success leads, North America and International (owning customer outcomes, adoption, and retention) Sales leadership (owning expansion pipeline and commercial strategy) Product and Product Marketing (owning roadmap, messaging, and use case development) You will support a global team of CSMs and AEs across North America, EMEA, LATAM, and APAC. While CS and expansion enablement is your primary focus, you'll also support Sales Enablement across SDR and new business motions as needs arise. This is a full-stack enablement role on a lean team — you'll build content, deliver training, design e-learning, and flex across audiences as the business requires. Design and own ElevenLabs' global CS and expansion enablement strategy across onboarding, skill-building, and ongoing mastery Define what "Expansion Ready" and "Retention Ready" mean at ElevenLabs and build the paths to get CSMs and AEs there Establish scalable frameworks that support both the CSM motion (adoption, health, renewal) and the AE expansion motion (cross-sell, upsell) Create structured onboarding journeys for new CSMs covering product mastery, customer lifecycle management, health scoring, and renewal execution Design and deliver adoption playbooks that help CSMs drive usage, engagement, and value realization across customer segments Build churn prevention frameworks including early warning indicators, save plays, and escalation paths Enable CSMs to conduct effective business reviews, usage analyses, and value documentation Develop technical fluency programs so CSMs can confidently discuss APIs, agent configurations, integrations, and implementation best practices Create cross-sell and upsell playbooks for AEs covering expansion discovery, multi-product positioning, and deal execution Design enablement for identifying expansion signals — usage patterns, new use cases, stakeholder mapping, and whitespace analysis Enable AEs to articulate the full ElevenLabs platform story (Creative, Agents, and API) to drive multi-product adoption Develop competitive positioning for expansion conversations Partner with Customer Success leads to identify adoption gaps and build targeted enablement interventions Create customer-facing resources (guides, videos, best practices) that CSMs can use to drive self-serve adoption Build "Time to Value" programs that help customers realize ROI faster Develop renewal execution playbooks covering timeline management, stakeholder alignment, and negotiation frameworks Build and maintain enablement materials including playbooks, training decks, videos, workshops, and LMS content Collaborate with Product Marketing, Sales, and Product to translate product releases into CS and expansion-ready materials Develop role-play scenarios, call libraries, and coaching frameworks for managers Use ElevenLabs' voice and agent technology to create localized, voice-enabled training content Build AI-powered coaching tools and practice environments for CSMs and AEs Facilitate live virtual trainings, workshops, and certifications across regions and time zones Design async learning paths that scale globally Run regular enablement office hours and deal/account clinics Define and track enablement KPIs such as time to first value, net revenue retention, gross retention, expansion pipeline, CSM ramp time, and adoption metrics Partner with Customer Success and Sales leadership to connect enablement efforts to business outcomes Use data and feedback to continuously iterate on programs Document best practices, establish operating rhythms, and influence how CS and expansion enablement evolves as the customer base and sales org scale Measurable improvement in net revenue retention attributable to enablement initiatives Measurable reduction in churn rate CSM ramp time reduced to under 60 days to full productivity Expansion pipeline directly supported by enablement programs CS and expansion playbook library launched covering adoption, cross-sell, upsell, and renewal "Time to Value" framework adopted across the CS org Adoption enablement resources driving measurable increase in product usage metrics 4–7+ years of experience in customer success, sales enablement, solutions consulting, or GTM enablement in a SaaS or platform company At least 2 years in a customer-facing role (CSM, AM, Solutions, or similar) with direct experience driving adoption, retention, and/or expansion Technical fluency — you can navigate API documentation, understand integration architectures, and credibly discuss technical implementations Proven experience building enablement programs from scratch in fast-moving environments Full-stack enablement skills: live facilitation, content creation, e-learning development, and presentation design Strong understanding of B2B SaaS customer lifecycle, health scoring, and retention metrics Deep familiarity with expansion motions — cross-sell, upsell, and multi-product positioning Experience designing both live and self-serve training, including certification programs Confident facilitator and presenter for global audiences Strong stakeholder management skills across Customer Success, Sales, Product, and Marketing teams Analytical mindset with experience defining and tracking enablement effectiveness Comfortable operating across global time zones and cultures Fluency in English; additional languages are a plus Additional: Experience at a high-growth AI/ML, developer tools, or API-first company Background in voice AI, conversational AI, or contact center technology Experience with customer health scoring platforms (Gainsight, ChurnZero, Totango, etc.) Familiarity with usage-based pricing models and consumption-driven expansion Experience enabling both CSM and AE roles within the same organization Remote-first, globally distributed role. We have a strong preference for candidates based in Europe or the UK, to enable close collaboration with the Sales Enablement Lead, International, Customer Success leads, and London HQ. Exceptional candidates outside Europe will be considered if they can operate effectively across European and US time zones. The playbooks and programs you build will define how ElevenLabs retains and expands its customer base — directly impacting net revenue retention, customer outcomes, and the long-term health of our business. If you're excited to build from zero, operate at high velocity, and shape a foundational function, we'd love to hear from you.

Senior Accountant Location: US or UK remote Who are we? Welcome to the era of Velsera! Seven Bridges, Pierian & UgenTec have combined to become Velsera. Velsera is the precision engine company. We empower researchers, scientists, and clinicians to drive precision R&D, expand access to, and more effectively leverage analytics at the point of care. We unify technology-enabled solutions and scientific expertise to enable a continuous flow of knowledge across the global healthcare ecosystem. This interweaves diverse biomedical communities, allowing them to build upon each other’s success and accelerate medical breakthroughs that positively impact human health. With our headquarters in Boston, MA we are rapidly growing and expanding our team which currently has over 800 employees located in 14 different countries! The Senior Accountant position is responsible for driving operational efficiency in financial reporting and compliance using best practices and automation with ERP/enterprise accounting tool What will you do? • Own and support the monthly, quarterly, and annual close process, ensuring timely and accurate reporting, • Prepare and review journal entries, including accruals, amortization, equity‑related entries, and intercompany activity, • Prepare GAAP‑compliant financial statements and supporting schedules, • Maintain complete documentation and support for all accounting entries and balance sheet accounts, • Prepare, review, and maintain balance sheet reconciliations, identifying and resolving discrepancies, • Review and approve accounts payable expense coding to ensure accurate GL classification, cost center allocation, and timely month‑end close, • Manage and maintain the fixed asset ledger, including capitalization, depreciation, and disposals, • Reconcile intercompany transactions and ensure proper eliminations, • Support revenue and deferred revenue accounting, including collaboration with billing and revenue systems (as applicable), • Maintain and update accounting policies and procedures, ensuring alignment with GAAP and company growth, • Assist with external audits, internal audits, and regulatory or compliance requests, • Drive and participate in process improvement initiatives, including system optimization and automation, • Prepare and circulate internal management reports, • Respond to and resolve routine accounting inquiries from internal stakeholders, • Exercise a high degree of integrity, judgment, and confidentiality in all financial reporting, • Perform other duties as needed to support the Finance organization and scaling business needs What do you bring to the table? • Minimum 5 years of progressive general accounting experience, preferably in a software, SaaS, or technology‑enabled environment, • Strong knowledge of U.S. GAAP and month‑end close best practices, • Hands‑on experience with cloud‑based ERP systems such as NetSuite (preferred), Sage Intacct, or similar, • Advanced proficiency with Microsoft Excel and comfort working with large data sets, • Strong written and verbal communication skills, with the ability to explain accounting concepts to non‑finance partners, • Highly organized, detail‑oriented, and able to manage multiple priorities simultaneously, • Proven ability to meet deadlines in a fast‑moving environment, • Proactive, adaptable, and open to change and continuous learning Our core values People first. We create collaborative and supportive environments by operating with respect and flexibility to promote mental, emotional and physical health. We practice empathy by treating others the way they want to be treated and assuming positive intent. We are proud of our inclusive diverse team and humble ourselves to learn about and build our connection with each other. Patient focused. We act with swift determination without sacrificing our expectations of quality. We are driven by providing exceptional solutions for our customers to positively impact patient lives. Considering what is at stake, we challenge ourselves to develop the best solution, not just the easy one. Integrity. We hold ourselves accountable and strive for transparent communication to build trust amongst ourselves and our customers. We take ownership of our results as we know what we do matters and collectively we will change the healthcare industry. We are thoughtful and intentional with every customer interaction understanding the overall impact on human health. Curious. We ask questions and actively listen in order to learn and continuously improve. We embrace change and the opportunities it presents to make each other better. We strive to be on the cutting edge of science and technology innovation by encouraging creativity. Impactful. We take our social responsibility with the seriousness it deserves and hold ourselves to a high standard. We improve our sustainability by encouraging discussion and taking action as it relates to our natural, social and economic resource footprint. We are devoted to our humanitarian mission and look for new ways to make the world a better place. Velsera is an Equal Opportunity Employer: Velsera is proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information

Contentsquare is a global digital analytics company empowering the brands you interact with every day to build better online experiences for all. Since our founding in France in 2012, we have grown to be a truly global and distributed team – known as the CSquad – representing more than 70 nationalities across the world. In 2022, we raised $600M in Series F funding and were recognised as a certified Great Place to Work in France, Germany, Israel, US and UK. Please Note: Scammers are posing as Contentsquare and Contentsquare team members. We’ll never initially contact you via text or GChat, and never solicit money from you. Please visit our careers blog for more information. About the job: You will work closely with the business development team to pitch the solution to prospective clients and support the sales process. You’ll be the technical authority on Contentsquare and will reassure the client across multiple subjects such as implementation, performance, security and the logic behind the stats and calculations in the platform. You’ll be very commercially focused and will understand how to transfer the feature set of the platform into commercial value for the client. Rapid company growth always brings opportunities and you’ll seek these out and drive your own career forward. OUR ROCK STAR: With great passion for technology you are known for being a resourceful person and for finding solutions when problems arise. You’ll be comfortable in front of clients and colleagues and you’ll be able to convince and influence stakeholders both internally and externally. You’ll have a mix of development, analytical and sales skills and you’ll take a very keen interest in helping to drive the product forward. You’ll also be a riot at company socials and will contribute towards our excellent culture and work/life mix. You’ll be technically aware of the latest front end technologies and will be able to hold your own with CTOs and influence CEOs. Reporting to the Central + North Head of Solution Engineering, this role requires a results driven individual who will be able to evangelise and take a new product to market. We are a fast-growing company, and need people who will take initiative and ownership when executing new business in the field. \n What you’ll need to succeed: • Fluency in German & English, • A solid understanding of how a website functions, • HTML, CSS and JavaScript experience, • Excellent presentation skills, • Strong interpersonal skillsExperience working with, or a strong interest in working with, web analytics / data Things we’d like: • SaaS Sales Experience, • Experience with web analytics / optimisation / testing / personalisation, • Any experience of a modern JS framework e.g. React, Angular, Backbone, • An understanding of UX and CRO \n Why you should join Contentsquare: ▪️ We’re humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done. ▪️ We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. ▪️ We are a fast growing company with a track record of success over the past 10 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact. ▪️ Our clients, partners and investors love our industry-leading product. To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight: ▪️ Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year. ▪️ Work flexibility: hybrid and remote work policies. ▪️ Generous paid time-off policy (every location is different). ▪️ Immediate eligibility for birthing and non-birthing parental leave. ▪️ Wellbeing allowance. ▪️ Home Office Allowance. ▪️ A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours. ▪️ Every full-time employee receives stock options, allowing them to share in the company’s success. ▪️ We offer many benefits in various countries -- ask your recruiter for more information. We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant Contentsquare is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, gender expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal . Your personal data will be securely stored in our hosting provider’s data center in Oregon (US West). We have implemented appropriate transfer mechanisms under applicable data protection laws.

We help the world Be Everyday Ready™ Today’s threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools — all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Role:The IAM Consultant, SailPoint ISC is a customer-facing consultant responsible for implementing the technical deployments of IAM solutions at Cyderes. They work on customer projects and programs, directly with the Engagement Lead and Project Manager to deliver outstanding solutions. They maintain a high-quality of work and delighting our clients. The IAM Consultant will be well-versed in their area of expertise and will focus on delivering SailPoint. The consultant will provide subject matter expertise in SailPoint during consulting engagements, which assess, define, install, and configure a client’s security capabilities in the policy, process, technology, or organizational areas. The IAM Consultant also identifies gaps and recommends cost effective best practices to manage client risk and increase their understanding of security and privacy risk and compliance. • Work as part of a high-end consulting team to deliver product and domain expertise in Identity & Access Management, • Work on the technical delivery of IAM implementation projects, • Help gather business and technical requirements from the customer, • Provide input to functional and technical design where required, • Ensure that the technical solution meets the customer requirements and performs as per design, • Create customer delivery documentation such as implementation and configuration documents, test plans and run books, • Provide assistance to pre-sales activities such as developing client focused proposals, and running technical PoC’s, • Work closely with project manager and engagement manager to deliver tasks on time, within budget and with high quality, • Identify new and existing customer opportunities, • Help create strong customer relationships with technical stakeholders, • Share best practices with team members to contribute to enhance the IAM center of excellence, • 2+ years of hands-on experience in SailPoint ISC doing:, • Installation and configuring, • Developing lifecycle workflows, • Onboarding applications with automated provisioning, • Configuring reports and dashboards, • RBAC and Access Reviews, • Experience with databases (such as Oracle, MSSQL, MySQL), • Experience with Java or BeanShell and PowerShell preferred, • Experience with the web technologies such as XML, SPML, Web Services (SOAP/REST), web and application servers, • Strong communications skills (written and verbal), • SailPoint ISC Engineer Certification - preferred, • Readiness to travel up to 20% annually.Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Role – Confluent Consulting Engineer Technology – Apache Kafka, Confluent Platform, Stream Processing Location –(Remote) UK Job Description Your role: As a Confluent Consulting Engineer, you will be responsible for designing, developing, and maintaining scalable real-time data pipelines and integrations using Kafka and Confluent components. You will collaborate with data engineers, architects, and DevOps teams to deliver robust streaming solutions. Required: · 5+ years of hands-on experience with Apache Kafka (any distribution: open-source, Confluent, Cloudera, AWS MSK, etc.) · Strong proficiency in Java, Python, or Scala · Solid understanding of event-driven architecture and data streaming patterns · Experience deploying Kafka on cloud platforms such as AWS, GCP, or Azure · Familiarity with Docker, Kubernetes, and CI/CD pipelines · Excellent problem-solving and communication abilities Preferred: Candidates with experience in Confluent Kafka and its ecosystem will be given preference: · Experience with Kafka Connect, Kafka Streams, KSQL, Schema Registry, REST Proxy, Confluent Control Center · Hands-on with Confluent Cloud services, including ksqlDB Cloud and Apache Flink · Familiarity with Stream Governance, Data Lineage, Stream Catalog, Audit Logs, RBAC · Confluent certifications (Developer, Administrator, or Flink Developer) · Experience with Confluent Platform, Confluent Cloud managed services, multi-cloud deployments, and Confluent for Kubernetes · Knowledge of data mesh architectures, KRaft migration, and modern event streaming patterns · Exposure to monitoring tools (Prometheus, Grafana, Splunk) · Experience with data lakes, data warehouses, or big data ecosystems Personal Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include: · High analytical skills · A high degree of initiative and flexibility · High customer orientation · High quality awareness · Excellent verbal and written communication skills

Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With more than 3,000 customers and ARR that has grown over 250 percent year over year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads. The company’s sustained, accelerating momentum was recently validated by a $400M Series D financing round. Over the past three months, customers including Capital One, Lovable, Decagon, Polymarket, and Airwallex have adopted the platform or expanded existing deployments. These customers join an established base of AI innovators and global brands such as Meta, Cursor, Sony, and Tesla. We’re on a mission to transform how companies use data. Come be a part of our journey! AI applications are being built faster than teams can monitor, debug, or trust them. ClickHouse recently acquired Langfuse — the leading open source LLM observability platform — making it a core part of the ClickHouse product stack. Together, ClickHouse and Langfuse offer engineering teams the most powerful combination in the market: real-time, high-performance analytics infrastructure paired with best-in-class LLM tracing, evaluation, and observability tooling. This role sits at the center of that combined story. We're looking for a Langfuse Solutions Architect who is already embedded in the AI observability ecosystem — someone who understands how engineering teams instrument and evaluate LLM applications, and can credibly represent the full ClickHouse + Langfuse platform to the teams that need it most. This is not a generalist SA role. You'll be our dedicated technical presence in the LLM observability space — opening doors through the Langfuse community, deepening relationships with AI engineering teams, and helping them get the most out of a platform that now spans from raw data infrastructure to production LLM monitoring. You'll work at the intersection of community, pre-sales, and technical advisory, and you'll be the person who makes the ClickHouse + Langfuse stack the obvious choice for teams building serious AI applications. Pre-Sales & Technical Advisory • Lead technical evaluations with AI engineering teams considering ClickHouse as their observability data store, from initial architecture review through POC and production deployment, • Engage directly with data engineers, ML engineers, and platform architects to understand their LLM application stack, trace volumes, evaluation workflows, and query patterns — and map those requirements to ClickHouse capabilities, • Work across all levels of customer organizations, from individual contributors building LLM pipelines to CTOs making infrastructure decisions, • Design and deliver reference implementations, schema designs, and ingestion patterns optimized for LLM trace data at scale Pipeline & Revenue Contribution • Source and qualify pipeline directly through ecosystem relationships and community engagement — this role is expected to open doors, not just walk through them, • Partner with ClickHouse AEs to progress and close opportunities within the AI and LLM application segment, • Advocate internally for product improvements and integration enhancements that strengthen the ClickHouse + Langfuse story Ecosystem & Community Presence • Serve as ClickHouse's primary technical voice in the Langfuse community — contributing to forums, engaging on GitHub, participating in events, and building authentic credibility with AI engineers and developers, • Develop relationships with the Langfuse core team and ecosystem partners to identify joint GTM opportunities and integration improvements, • Create technical content — blog posts, tutorials, reference architectures, and demo environments — that showcases ClickHouse as the analytics backbone for LLM observability workloads, • Hands-on experience in the LLM observability or AI monitoring space — whether at a vendor or as a practitioner building and operating LLM applications in production, • Technical depth in the modern AI stack — you're comfortable discussing prompt engineering, RAG architectures, evaluation frameworks, token economics, and the data infrastructure that supports them, • Customer-facing experience — pre-sales, solutions engineering, developer advocacy, or technical account management. You've navigated technical conversations with real stakes and know how to build trust with engineering teams, • Strong foundation in data infrastructure — experience with analytical databases, distributed systems, and cloud infrastructure. Familiarity with ClickHouse, Postgres, or columnar databases is a strong plus, • Open source orientation — you understand how open source communities work, how developer trust is earned, and how to contribute authentically rather than just promote The typical starting salary for this role in the US is $200,000 - $250,000 USD The typical starting salary for this role in US Premium Markets is $230,000 - $280,000 USD For roles based in the United States, the typical starting salary range for this position is listed above. In certain locations, such as the San Francisco Bay Area and the New York City Metro Area, a premium market range may apply, as listed. These salary ranges reflect what we reasonably and in good faith believe to be the minimum and maximum pay for this role at the time of posting. The actual compensation may be higher or lower than the amounts listed, and the ranges may be subject to future adjustments. An individual’s placement within the range will depend on various factors, including (but not limited to) education, qualifications, certifications, experience, skills, location, performance, and the needs of the business or organization. If you have any questions or comments about compensation as a candidate, please get in touch with us at _. • Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 20 countries., • Healthcare - Employer contributions towards your healthcare., • Equity in the company - Every new team member who joins our company receives stock options., • Time off - Flexible time off in the US, generous entitlement in other countries., • A $500 Home office setup if you’re a remote employee., • Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. Culture - We All Shape It As part of a rapidly scaling start up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values . Check out our or follow us on _ to find out more about what’s happening at ClickHouse. Equal Opportunity & Privacy ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see _ for our Privacy Statement.

About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.valgenesis.com/about About the Role: Respond via phone call to inbound inquiries about ValGenesis products and solutions quickly and enthusiastically. Answer questions and determine the prospect’s interest and ability in moving forward with a sales engagement. Achieve or exceed defined KPI Goals based on qualifying prospects according to established guidelines. Proactively reach out via phone call to marketing leads that have self-qualified through a determined set of cumulative activities. Proactively engage high-interest individuals on LinkedIn and other channels to introduce ValGenesis products and solutions. This includes cold-calling select lists of high-potential individuals. After a lead is qualified, schedule a pre-demo meeting with appropriate regional sales person. Occasionally attend virtual or in-person events (when safe and as able) as a ValGenesis representative. Update marketing and sales systems with details of phone calls and lead outreach. Ensure data is accurate for use by sales team. Collaborate with marketing and sales teams to provide candid, clear feedback on lead quality, marketing channel quality, and process effectiveness. Your insight is unique and valuable. Contribute to regular reporting as necessary. Participate in ongoing training to stay up to date with products and solutions. 2 – 5 years’ experience in a call center or other role where the majority of work was spent speaking with customers, prospects or partners over the phone. This is a phone-centric role. Previous experience working in the Life Science industry desirable. Enthusiasm talking to people and helping them identify solutions that improve their daily professional lives (ie: helping to digitize and streamline efforts). Comfort with a blended base-plus-commission salary and desire to hit targets. Excellent verbal and written communication skills Operate proactively and is a self-starter Possess a strong work ethic including but not limited to staying organized, following process, having strong time management abilities Ability to travel 5 – 15% of the time for conferences to manage company exhibit / booth ValGenesis provides a total reward compensation package. We are searching for talent that is driven to execute results to help us accomplish our goals, while remaining committed to customer success, collaborating cross-functionally, openly communicating, and operating with responsibility. ValGenesis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, age, national origin, religion, marital status, sexual orientation, ancestry, color, gender identity / expression, family / medical care leave, genetic information, medical condition, physical / mental disability, political affiliation, status as a protected veteran, status as a person with a disability, or other characteristics protected by laws or regulations. We’re on a MissionIn 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard.Today, we continue to push the boundaries of innovation ― enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. The Team You’ll JoinOur customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission.We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done.We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward.We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader. How We Work ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Description: VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence. "VAST's data management vision is the future of the market." - Forbes VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud. Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company’s growth and at a pivotal point in computing history. Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert and, as such, you will be involved in daily technical operations and escalations. You will be a part of VAST “Flight Crew” for our customers, working with a small team of other Support Engineers and Success Managers to handle all post-sales activity for the customer. The main responsibilities include responding to customer issues (reactive and proactive), evaluating the problem, using hands-on-keyboard skills to solve for the issue, and escalating to engineering with as much detail as possible when you can’t. You will also be involved in developing and testing and solutions in strategically and tactically significant applications and use cases, including file protocols, machine learning, object storage, and high-performance computing at customer sites and in the lab. You will work directly with customers, and various business functions: consulting pre-sales teams on technical sales activities, supporting Professional Services with onsite field activities and our engineering teams to solve technical problems. The Role • Build trusted customer relationships based on your customer-first mindset, technical excellence and command of VAST product, • Respond to technical support issues quickly, working hands-on-keyboard to solve or escalate the issues while being highly communicative, • Complete daily technical operations as needed for the customers, working technical issues to full resolution and closure., • Perform and support field services for customers: installations, upgrades, break-fix and expansions as needed, • Submit and manage Feature Requests and/or Bugs into product marketing and development teams., • Advocate for the priorities of your assigned accounts and continuously track and follow up on bugs, feature requests and escalations., • Identify opportunities to provide continuous improvement for customers to ensure full adoption and usage of VAST products., • Support and guide VAST data account teams on account technical status and activities., • Manage workload to balance meeting KPIs and VAST SLAs with ensuring customer happiness and satisfaction Requirements: • Overall 5+ years of experience in customer-facing, pre-sale/post-sale positions working with complex storage solutions., • Ability to manage own time and case load with rapidly changing priorities, • Extensive knowledge and experience in the enterprise IT infrastructure, networking and storage space is required, along with a broad understanding of the enterprise software world., • Knowledge and working experience in common Linux system administration tasks and Linux OS in general., • Good understanding of networking, and working experience with network configurations on Linux and network troubleshooting, • Scripting and programming - bash scripting is required; must be familiar with one or more other programming language, • Significant experience required in the areas of file systems and scale-out NAS Implementation, • An advantage to candidates that have In-depth knowledge and hands-on experience with S3 and high-performance computing., • Excellent business written and verbal communication and presentation skills., • An advantage to candidates that have hands-on lab and hardware management experience., • An advantage to candidates that have experience working in a rapidly growing entrepreneurial, dynamic start up., • MS or B.Sc. in CS, CE, EE or related fields., • Ability to travel. To be successful in this role, you will need to travel around 20% of the time., • Rotational weekend shift once every 8-12 weeks and occasional holiday coverage.