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We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across sky.com and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development., • Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps., • Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs., • Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences., • Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration., • Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys.What you'll bring:, • Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications., • Experience leading design teams across multiple workloads and complex initiatives, • Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries, • Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys., • Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: · Sky Q, for the TV you love all in one place · The magic of Sky Glass at an exclusive rate · A generous pension package · Private healthcare · Discounted mobile and broadband · A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Global Supply Chain Project Manager Location: Uxbridge (Hybrid working) Duration: 12 months Pay rate: £55 per hour PAYE Hours: 35 hours per week Position Summary: -The Global Demand and S&OP Capability (GCL) leads deploying capabilities and larger continuous improvement efforts enabling Global Supply Chain (GSC) to deliver on its strategic goals. -The GCL has provides program and project leadership for specific elements of the overall capability roadmap, ensuring realization of results and business benefits. -The GCL collaborates with various stakeholders, including GSC Pillars, IT, finance, and other GCLs, executing and operationalizing the strategy within specific workstreams, regions, or projects. Has decision rights for for tactical elements (not strategic) within project execution. -The GCL leverages digital tools and technologies to streamline processes, enhance data accuracy, and drive innovation. Duties/Responsibilities: -The GCL is responsible for capability deployment specific to the chartered project scope inclusive of People, Process, Technology, and Data for their assigned area of responsibility. -Accountable for initial documentation generation to support change management and business realization (note: Responsibility for generation may be delegated within team membership, i.e. Business System COE to generate Kinaxis documentation) -Drives system adoption, supports configuration, UAT, and drives analytics integration at the hub level -Implements governance practices locally and ensures process compliance and feedback loops to owner. Provides project updates to keep leadership informed of progress and risks. -Leads tactical integration of frameworks and process changes within the hub (e.g., pilot rollout, Training documents. Playbooks etc.) -Develops local talent, runs training, playbooks, and ensures readiness at the hub level -Gathers frontline feedback, tests usability, runs surveys/voice of the customer on business needs and works with Owner to improve process-user experience -Tracks and reports operational KPIs in alignment with global definitions. Development of metric/KPI specific to project scope for realization/sustainment -Leads change execution: champions adoption, manages stakeholder resistance, runs readiness sessions. -Provides process expertise, as required, and ensures accuracy of accompanying business process models within their capability deployment scope. -Ensure compliance with regulatory requirements and company policies, maintaining robust governance and data integrity. Additional professional and personal requirements: -Proven success in supporting and understanding of optimizing Demand Forecasting and planning within the S&OP/S&OE frameworks. -Comprehensive understanding of multiple supply chain processes/capabilities, with a solid understanding of end-to-end supply chain processes and their interdependencies. -Leads the implementation of new digital tools and technologies within their department, ensuring seamless integration and adoption. Can articulate the business value and ROI of these digital investments. -Inform and influence decision making at governance and departmental level. -Effective interpersonal and communication skills are essential. -Identify and implement approaches at program and workstream level to develop and reward high functioning cross-functional teams. -Lead scenario analysis to manage potential impact on plans and timelines and recommend changes in strategic direction to stakeholders. Education: -B.S. or BA in supply chain, management, technical field (biotechnology, biology, chemistry, pharmacy, engineering or related disciplines) or data science; a Masters or MBA preferred. -Advanced certification in Supply Chain Management preferred (e.g. APICS CSCP/ CPIM). -Operational excellence experience (Green/Black belt or equivalent) preferred. Experience: -8+ years of experience in Supply Chain Management -Diverse experience in supply chain functions highly desired. -Experience leading projects with high performing and cross functional teams. -Ability to navigate organization dynamics and lead cross-functional project teams. -Financial management exposure, awareness, and acumen. -Stakeholder management skills. -Proficient in digital tools and systems using and deploying advanced planning tools (e.g. SAP IBP, Kinaxis, AERA, OMP, Power BI, Tableau). -Lean/ Six Sigma certification desired -Understanding and exposure to current Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA) and other regulatory requirements. -Exposure and experience in Biotech / Pharmaceutical manufacturing processes, principles and practices.

ABOUT MONSTER ENERGY Monster Energy is more than a brand — it’s a lifestyle, a mindset, and a relentless drive to win. Since launching in 2002, Monster Energy has grown into one of the world’s leading energy drink portfolios, sold in over 140 countries and territories and supported by more than 3,600 employees globally. Our culture is bold, fast-moving, and unapologetically different. We challenge the status quo, push boundaries, and expect the same energy from the people who power our business. The Monster brand is aggressive, cool, edgy, and fun — and our people reflect that attitude every day. ROLE OVERVIEW The Procurement Specialist plays a critical role in supporting the delivery of Category Management across direct procurement categories within the EMEA region. Working closely with the Senior Category Manager, this role contributes to both the operational execution and strategic development of category strategies, ensuring continuity of supply at optimal cost while driving continuous improvement. The role requires strong analytical capability, attention to detail, and the ability to collaborate effectively across a complex, fast-paced, international organisation. You will work closely with Global Procurement, EMEA Planning, Operations, Strategic Planning, Innovation, Finance, and key external vendors to support category performance and value creation. KEY RESPONSIBILITIES Category Strategy Support • Support the Category Manager in executing the EMEA category strategy in line with global procurement objectives, • Implement and manage key category processes to ensure delivery against strategic goals, • Support quarterly supplier review sessions and ongoing supplier engagement, • Maintain visibility of supply base stakeholders and key category risks, • Support continuous improvement initiatives across procurement processes, • Assist with issue identification, escalation, and resolution, • Support Supplier Relationship Management (SRM) plans and governance, • Collect, analyse, and manage supplier performance data, • Support supplier performance reviews and improvement initiatives, • Support price management activities, ensuring accuracy and compliance, • Maintain accurate and up-to-date price files, • Support procurement operations in data accuracy, timeliness, and reporting, • Assist with invoice validation, escalation, and resolution, • Provide analytical support for category strategy development and negotiations, • Analyse financial, operational, and market data to support informed decision-making, • Act as a role model for ethical behaviour and compliance, • Support responsible sourcing, sustainability, and mutuality principles across the supply base SKILLS & EXPERIENCE • Degree in Business Administration, Supply Chain, Engineering, Finance, or related discipline, • MCIPS qualification preferred, • 2–4 years’ procurement experience, ideally within an FMCG environment, • Strong negotiation, facilitation, and stakeholder management skills, • Experience working with SAP, • Strong analytical skills with the ability to interpret large and complex data sets, • Excellent communication skills across multiple countries and functions, • Strong organisational and project management capability, • Working knowledge of lean manufacturing and continuous improvement principles, • Comfortable working independently in a dynamic, fast-paced environment, • Proactive, detail-driven, and solution-oriented, • Confident operating in a matrixed, international organisation, • Resilient, adaptable, and able to thrive under pressure Interested? Click “Apply” or email your CV to The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. The Advocate Group is acting as an employment agency in relation to this vacancy.

Aftermarket Sales Development Co-ordinator My client are seeking an engineering/business graduate to join their Export Aftermarket Sales Development team. This position is integral to the development and expansion of the Export Aftermarket Sales Department and involves a broad range of responsibilities aimed at driving business growth. Key duties include proactive cold calling & lead generation, the timely and effective follow-up of all aftermarket quotations, with a particular focus on identifying opportunities for add-on sales and upselling. Key Responsibilities • Efficient processing of customer orders and enquiries, regardless of how received., • Support the promotion of spare parts and service offerings., • Maintain and manage administrative systems in line with ISO 9001 standards, ensuring full traceability and conformity. Recommend improvements to the Senior Export Sales Manager to enhance customer service., • Respond to all internal and external administrative enquiries regarding customer history., • Identify opportunities to further develop Spares & Service sales and communicate relevant information to appropriate departments., • Negotiate directly with customers, where necessary, to secure additional sales., • Conduct regular follow-up on all Aftermarket quotations., • Support and coordinate proactive sales initiatives within the Export Aftermarket business., • Send introductory correspondence following machine sales., • Work collaboratively with the Machine Sales team to increase aftermarket product sales., • Assist in executing Aftermarket promotional campaigns in conjunction with the Marketing Department., • Extract and analyse data to identify key opportunities for business growth., • Develop, coordinate, manage, and monitor remeshing and servicing contracts., • Monitor and report on business trends regularly, including identifying areas of declining activity., • Carry out any other duties as determined by the Head of Sales Division. Salary & Package: Guaranteed earnings - £26,300 + Commission & Bonus

We are seeking a Shift Engineer based at London static based - covering mainly are St James site but also supporting our Canary Wharf site. Day Shift - 7am=7pm - 4 on 4 off. The Shift Engineer forms part of the Technical team service provided under the contract. This role offers the opportunity to provide efficient and effective control of work services, supporting projects, operational activities, and small works across the BP portfolio. Primarily site-based, the position also includes the potential to provide local support to other BP site, central London location, based on skill set and operational requirements. Training and professional development will be a key part of the role and overall package, with a focus on further upskilling in areas such as Authorised Person (AP) responsibilities, isolations, and other key disciplines. The role will provide support in the coordination, planning and monitoring of sub-contract works including monitoring, auditing, and enforcement of the Control of Work requirements. The role is responsible for the safe execution, agreed quality and timely completion of sub-contract work and to ensure that the Client & JLL requirements are adhered to at all times. Support with out of contracted hours works and manage contractors and own work load Accordingly in accordance and support from the Engineering Management Team. High level electrical bias technician to maintain all LV systems in the tenant demise . Training on the required systems will be provided. The individual should have completed a recognised approved apprenticeship or Higher Education C&G or equivalent (Ideally L3 will be required for individuals undertaking Isolations for Contractors L2 will be reviewed on Merit based on the disciplines they hold) and have the relevant electrical qualifications to work on LV systems. Ability to fault find LV / ELV control systems including monitoring and fault diagnostics on power quality. Isolation of Plant and management of System including Controls and pump sets. Will need to be IT literature as they will be required to work in real time on a tablet. Manage data collection and systems to pull information and make changes. Client permit to Work system. Training on systems will be provided. To be able to install and maintain new plant and equipment when required, ensure that plant faults and defects are swiftly rectified. Ensure that suitable spares are available to carry out both maintenance and reactive works and to establish estimated timescales to carry out remedial works The individual should have good understanding of HVAC systems and fundamentals, including the ability to be able to operate the equipment at its full potential. This includes basic controls knowledge with the ability to diagnose and repair any non-gas related issues. Mange time on Projects to suite deadlines and complete assigned tasks as stipulated by Technical Services / Project managers. Key objectives of the role Will be expected to have acquired elements of other skills which enable them to work flexibly across trades React to breakdown maintenance requests within the required SLAs. Ability to self-perform maintenance tasks. Good understanding of an IT environment and Data systems Previous Thermographic understanding preferred but not essential Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc. Understanding of modular UPS systems including full understanding and experience of functional switching and scheduled switching. Capability of producing switching programmes. Ability to maintain Dali lighting systems, including re-addressing and software changes (Software training to be provided) Experience working with building management systems including fault finding and operator use. Experience with VAV systems, FCU systems, passive and active chilled water circuits and chilled beams. Understanding of power generation, G59, auto changer systems. Or equivalent Experience and understanding of HVAC systems. Ability to test and diagnose power quality issues including harmonic distortion using onsite power analysers Able to apply a risk focused maintenance approach and operations of plant and systems in data centres/critical environments Provide emergency response OOH on site to manage the site BCP, Escalate urgent issues identified through to the Technical Services Manager. Respond to work interruptions, outages or emergencies consistent with the SLA. Responsibility for ensuring all critical related engineering maintenance documentation & records are kept updated and conform Industry Standards Ensure maintenance tasks are completed within agreed timescales. Liaise with Clients representatives with respect to maintenance & repair tasks. Advise the Facilities Management Team of changes in critical environment requirements Must be willing to work over & above contractual hours. Undertake site surveys & produce Works Requests, Method Statements & Risk Assessments for planned works. Undertake Upgrade & Install small works. Control and supervise contractors when required. To ensure all PPMs and Critical Facility PPMs are carried out to schedule and also ensure completion of all reactive Helpdesk Requests ensuring closing and completion in line with SLAs Ensure maintenance is carried out in line with JLL H&S procedures, using the permit to work system where applicable and action improvements identified during the building and workplace inspections and reviews Monitor and analyse environmental conditions, review the loading and working conditions of critical equipment regularly Fully understand the operational protocols associated with alarm conditions and auxiliary back-up system capabilities Complete an incident report for all abnormal incidents affecting systems availability (draft prepared within 24 business hours of an incident). Determine the root cause and action items required to restore availability and prevent a recurrence. Review and submit to the Engineering Manager ensuring all actions are documented reviewed and completed Entering relevant quotes and remedial works onto the in-house team to be managed correctly Maintain L8 compliance and onsite water treatment systems Continually communicate building issues to end users. Carryout fault finding on start-delta motors including VFDs and Soft Start controls / contactors Assist and enhance service delivery through best practice and the effective use of site systems and equipment. Understanding of a CDM/ Permit to work process with experience of working on previous electrical install projects. Working alongside the EMEA Control of Works and SAP Knowledge of domestic and commercial LTHW systems, pressure vessels buffer vessels and valve operation. Maintain pumps sumps and tanks including float values sensors knowledge, skills & qualifications required Building Services Knowledge Mechanical/ Electrical / HVAC Knowledge Commercial or LV switching Knowledge Facility knowledge understand Hvac and systems. HSE Knowledge City & Guilds or equivalent in an Engineering, Electrician qualifications SMSTMS / IOSH / NEBOSH certification desirable Manager or supervisory experience of contractors for both remedial service and maintenance, Certificated assessor for building services activities including confined space, hot works, working at height, desirable hold or held a AP appointment for Hot works, Working at Height, Permit to work. ( ideally Confined space and disaplines above WAH) Competent operator of Permit to Work systems Computer literate, familiar with MS Office Applications, including Microsoft Project and capable of becoming competent user of bespoke databases Experience of having worked in a similar role within a large diverse organisation and have a proven track record of success in delivering and monitoring EHS activities Excellent knowledge of Health, Safety and Environmental issues, with the ability to interpret relevant policy and legislation, and implement this across all working practices. Ideally, experience of working in a continuous improvement culture. Minimum of 5 yrs experience with a Recognised Apprenticeship and Qualifications to undertake the role in higher Education L2 Minimum BMS Controls Experience / HVAC Experience Understanding not limited to PRVs , Pumps, Read system drawings, fault finding on relays, PCBs, closed water systems. Pipe work specification. Worked on and issued Permits and Isolations to support the account. Confident decision maker Water Hygiene Understanding of plc wiring diagrams. Experience of invertors and working on systems with ELV. Electrical Wiring Regulations Experience of operation of UPS, Standby Power and Critical Environment Cooling Minimum of 5 yrs experience in operating critical environments Knowledge of emergency response/standby/call out activities and protocols Understand the monitoring of utilities and environmental programmes Recognised Apprenticeship essential Ideal Be or have been an Authorised Person e.g. (AP15/12) Experience in Solar and DC for Battery car Chargers Knowledge and understanding of Life safety systems including Fire suppression Fire alarms and sprinkler systems TPBN1_UKTJ

Hygiene Shift Manager Job Title – Hygiene Shift Manager Location – Acton, London Salary – £42,000 – £45,000 Shift – 6am to 6pm (40 hours per week) Job Role of the Hygiene Shift Manager A fantastic opportunity has arisen for an experienced Hygiene Shift Manager to join a rapidly growing, market-leading food manufacturing business based in Acton. This is an excellent opportunity to step into a leadership role within a fast-paced, high-care production environment supplying major UK retailers. You will lead the Hygiene Team during your shift, ensuring hygiene schedules are completed to the highest possible standards while continuously improving site-wide hygiene, safety, environmental and quality performance. With significant investment, expansion and growth across the business, this role offers real opportunity to develop your career within a thriving and ambitious organisation. Sector – Food Manufacturing / FMCG Key Responsibilities of the Hygiene Shift Manager Lead and manage the Hygiene Team to deliver daily and deep-clean schedules to audit-ready standards. Maintain and continually improve hygiene, safety, environmental and quality standards across site. Support Engineering and Production with line set-ups, maintenance routines and deep cleans. Review and enhance hygiene procedures and equipment in line with customer and legal requirements. Train, coach and develop Hygiene Team Members to build a flexible and high-performing team. Liaise with suppliers to optimise cleaning chemicals and equipment for effectiveness and operator comfort. Manage audit preparation, documentation and corrective actions to ensure full compliance. Present Hygiene documentation to customers, including Chemical Data Sheets and Training Records. Support customer audits and site visits (announced and unannounced). Ensure full compliance with Quality and Health & Safety Management Systems. Provide support to the Head of Technical and other departments where required. Non-Negotiable Requirements of the Hygiene Shift Manager Proven experience leading hygiene operations Strong knowledge of HACCP and food safety standards. Requirements for the Hygiene Shift Manager HACCP or Food Safety qualification. Desirable for the Hygiene Shift Manager Strong understanding of Health & Safety and Quality Management Systems. Experience improving hygiene systems and driving continuous improvement initiatives. Excellent communication skills with the ability to work cross-functionally. Experience working in a fast-paced production environment. The Hygiene Shift Manager Will Benefit From Working for a highly innovative and growing food manufacturer. Competitive salary of £42,000 – £45,000. Opportunity to play a key leadership role during an exciting growth phase. Career progression within an expanding £60m+ turnover business. If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Nathan at Pioneer Selection As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details. TPBN1_UKTJ

Day Supervisor (Electrical Bias) Role Overview We are seeking an experienced Day Supervisor (Electrical Bias) to support the fit-out and transition to full operation of a new corporate headquarters. Initially a temporary role (potentially until the end of 2024), there is scope for permanency as the building moves into steady-state operations. The successful candidate will act as the day-to-day operational supervisor during the fit-out phase, responsible for safe electrical isolations, power restoration, and the issuing and management of Permits to Work (PTW) for contractors. As the building progresses toward live operation, the role will support mobilisation, commissioning, and operational readiness activities. This is a unique opportunity to be involved from mobilisation through to full operation of a best-in-class smart building, gaining exposure to cutting-edge FM technologies and future-focused operating models. The Building The new headquarters incorporates industry-leading smart building technologies, including: • Fully integrated BIM (Building Information Modelling) platforms - Client concierge and digital service systems - A highly connected, data-driven environment designed to enhance efficiency, resilience, and sustainability Key Responsibilities Supervisory & Operational Duties • Act as Day Supervisor, overseeing daily site activities and contractor interfaces - Safely isolate and restore LV electrical systems to support fit-out works - Issue, manage, and close Permits to Work in full compliance with site procedures - Liaise with engineering contractors, shift teams, Engineering Manager, and Permit Manager to plan and execute works safely - Support fit-out contractor activities, including isolations, connections, permits, and access arrangements Mobilisation & Transition Support • Undertake structured training and system familiarisation as part of the Soft Landings process - Support the Shift Supervisor in developing operational processes and building configuration - Witness commissioning activities and review project and handover documentation - Assist maintenance teams during quieter project phases Operations & Maintenance • Maintain systems and assets using data-driven tools and digital platforms (training provided) - Raise, manage, and close jobs using PDAs and CAFM systems - Maintain accurate maintenance and permit records for directly employed staff and subcontractors - Investigate faults, identify root causes, and produce clear, timely reports - Prepare reports and technical documentation as required by the Engineering Manager or Shift Leader Continuous Improvement & Safety • Promote safe working practices, quality standards, and best-practice methodologies - Identify smarter, more efficient ways of working and contribute to continuous improvement initiatives - Support team performance, culture, and operational standards Skills & Experience Essential Technical Experience • Previous experience as a Building Services Engineer (electrical bias) - Practical experience within critical environments (corporate banking or data centre preferred) - Proven experience with Permit to Work systems and electrical/water isolations - Strong working knowledge of HVAC and associated building services systems - HV switching experience (11kV–33kV) – essential Qualifications • HV switching qualification and/or demonstrable experience (up to 33kV) - City & Guilds Electrical qualifications (Parts 1 & 2 or recognised apprenticeship) - 18th Edition BS7671 Wiring Regulations - C&G 2391 Inspection & Testing - ACoP L8 (Water Hygiene) - IOSH qualification - Willingness to be authorised as LV Authorised Person (LVAP) on site Technical Knowledge • BMS and building control systems - HVAC plant including chillers, AHUs, FCUs, and VAV systems - LTHW boilers - Life safety systems - 400V LV distribution systems - UPS and 2N power distribution architectures - STS / ATS systems - Standby generators - Smart buildings, IoT, and emerging technologies - Energy management and optimisation strategies Personal Attributes • Self-motivated, flexible, and eager to learn new tools and technologies - Strong customer-facing and communication skills - Calm under pressure with the ability to work to strict timescales - Proactive and solutions-focused mindset - Comfortable working independently or in a large, multi-disciplinary team - Willingness to adjust working patterns and support weekend working when required Core Competencies • Team player who leads by example and promotes high standards - Strong commitment to safety, quality, and compliance - Excellent organisational, coordination, and reporting skills - Confident PC user with experience of digital FM tools - Proven experience in HV operations and critical services environments

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