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Location • Remote, but requirement to meet up once a month for in-person collaboration day, • UK based About Akixi Akixi is a leading provider of SaaS analytics solutions for cloud-based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights — and are seeking an AI Engineer to define and deliver this vision. Job Summary & Purpose Own and drive Akixi’s AI and ML strategy — from concept and architecture through hands-on prototyping and deployment — to embed intelligence into Akixi’s products and analytics platforms. As the AI Engineer, you will define and execute Akixi’s AI roadmap, combining leadership of architecture and engineering practice with hands-on development of prototypes and production features. You’ll partner with Product, Data, and Platform Engineering to design and integrate AI-driven capabilities such as voice/chatbots, natural-language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi’s AI initiatives deliver tangible business and customer outcomes. Key Responsibilities • Lead the definition and delivery of Akixi’s AI strategy and technology roadmap., • Architect scalable AI solutions integrated into Akixi’s SaaS analytics platform., • Prototype, develop, and integrate AI-driven components such as chatbots, voice assistants, ML models, and LLM-based analytics., • Apply prompt engineering and model-tuning techniques to optimize chatbot and LLM behaviour., • Conduct research, proof-of-concepts, and feasibility studies for emerging AI technologies., • Collaborate with Product Management to scope AI features and align them with business goals., • Partner with Data Engineering to operationalize models, manage training data, and implement monitoring and retraining pipelines., • Work closely with Development, DevOps, and QA teams to ensure smooth CI/CD integration and deployment of AI components., • Establish standards for AI code quality, ethics, and data governance., • Mentor engineers working on AI-related projects, fostering technical excellence and innovation., • Evaluate external AI vendors, tools, and frameworks for adoption or integration., • Stay ahead of developments in AI/ML, LLMs, and applied analytics, translating trends into practical opportunities for Akixi. Required Skills & Experience • 4+ years in software engineering, with at least 3+ years focused on AI/ML or data-driven product development., • Proven expertise in developing and integrating AI solutions such as chatbots, voicebots, ML models, or LLM-based analytics., • Strong proficiency in Python (preferred) and/or JavaScript/TypeScript., • Hands-on experience with AI frameworks (TensorFlow, PyTorch, LangChain) and LLM APIs (Azure OpenAI, OpenAI API, Anthropic, AWS Bedrock)., • Experience with Microsoft Bot Framework, Dialogflow, or similar conversational-AI platforms., • Deep understanding of prompt engineering and fine-tuning of large language models., • Strong grounding in ML concepts — supervised, unsupervised, and reinforcement learning., • Familiarity with cloud AI/ML services (Azure Cognitive Services, AWS SageMaker, GCP Vertex AI)., • Experience deploying and monitoring AI workloads in CI/CD environments (Jenkins, Docker, Kubernetes, AWS)., • Ability to design data pipelines, APIs, and microservice integrations supporting AI features., • Excellent problem-solving, communication, and cross-team collaboration skills., • Proven ability to lead technically while remaining hands-on in design and coding. Desirable Skills & Experience • Experience with call/contact-centre analytics, Microsoft Teams Graph API, or telephony platforms (BroadWorks, Webex Calling)., • Knowledge of data governance, model ethics, and MLOps practices., • Exposure to data visualization and predictive analytics for customer-experience metrics., • Advanced degree in AI, ML, Data Science, or related discipline., • ISTQB AI Testing or equivalent certification. Why Akixi At Akixi, you’ll play a pivotal role in transforming how businesses understand and act on communication data. You’ll define and deliver the intelligence layer of a platform used by thousands worldwide — in an environment that values innovation, experimentation, and technical depth. We offer a collaborative culture, hybrid flexibility, and the opportunity to lead meaningful, high-impact AI initiatives from vision to production.

A leading economic forecasting and consulting firm in the UK is seeking a Data Visualisation Specialist for a 2-month Fixed Term Contract. You will develop customised templates and enhance data visualisation tools using PowerPoint and Word, while collaborating with consulting teams.

Ideal candidates will have over 3 years of experience in interactive data visualization and a strong focus on quality.

This hybrid role involves designing and developing interactive dashboards, collaborating with stakeholders, and providing technical leadership in data visualization. The ideal candidate has over 5 years of experience in data analytics and strong SQL skills. A leading healthcare solutions provider is

You'll work on cutting-edge challenges, collaborating closely with data scientists to implement advanced visualizations that empower technical users in critical decision-making environments. A VC-backed industrial AI startup in London is looking for a Frontend Developer to build sophisticated web ap

A leading provider of legal intelligence in the UK is seeking a Data Analyst to support data-driven business decisions. Responsibilities include consulting with stakeholders, leading complex analytics projects, and leveraging AI tools for data preparation and visualization.

A leading financial institution in Greater London seeks a skilled Data Analyst to support front-office teams in analysing complex financial data. The ideal candidate must have strong Python and data visualisation skills, with a degree in a numerical subject. This role offers excellent career progres

A global technology and data firm in the UK is looking for a Senior Product Designer to enhance product experiences for investment professionals.

A global integrated growth partner in London is hiring a Data Visualisation & Insights Director to lead a dedicated team focusing on transforming data into visual insights. Candidates should have a proven track record in data visualization, possess leadership experience, and be adept at communicatin

A leading consulting firm in London is seeking a Vis & Interaction Science Consultant to leverage data analytics and design to help clients innovate. The ideal candidate will bring expertise in data analysis, SQL skills, and a strong understanding of business contexts.

You will utilize your SQL skills to analyze large datasets and present findings using visualization tools like Tableau and Powerpoint. A leading media organization in Greater London is seeking a data analyst to provide insights to editorial and marketing teams. With the goal of improving audience en

Essential skills include experience with JavaScript data visualisation tools and a strong understanding of HTML, CSS, and React.

A leading global marketing firm is seeking a Data Visualisation & Insights Director to lead a team focused on transforming data into impactful visualizations. Candidates should possess significant experience in data visualization and the ability to communicate actionable insights clearly.

Required skills include proficiency in ESRI products, data management, and project delivery techniques.

Responsibilities include data management, ensuring high data quality, and advocating for data governance. A technology firm in Greater London is seeking a Senior Data Analyst to conduct in-depth data analysis, produce BI dashboards, and mentor junior analysts.