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Events Assistant Kings Cross St Pancras We are looking to recruit an energetic Events Assistant for our beautiful meeting and events space at The Derby, in Kings Cross St Pancras. Derbyshire house is very well known in the industry to be one the most versatile location for all types of events, corporate and private alike. The venue is made of 11 modern meeting rooms and a rooftop terrace, hosting a wide range of events; from large corporate meetings to the wedding reception and much more. The ideal Events Assistant will come from an operational role either within Hotels, Conference/Events operations, or within a corporate establishment. Although this is predominantly a Monday to Friday role, the candidate needs to be however flexible and happy to work during the weekend, whenever required. The Events Assistant will be able to deliver exceptional customer service and will be experienced in running corporate functions. The ideal Assistant will: · Ensure that the meeting spaces are set in accordance with the information supplied on function sheets. · Maintain a clear channel of communication with Kitchen and all other departments liaising and coordinating the functions alongside the Events Manager. · Set/reset the meeting rooms when required. Ensure that they are left in a presentable condition at all times. · Provide the highest level of service to our guests. · Connect and build rapport with guests at every possible opportunity. Going the extra mile for return clients. · Ensure cleanliness is up to standards at all times. · Open and close meeting spaces as per procedures when needed. · Ensure the highest level of food safety by following the health and safety procedures in place. · Make sure food is transported in a safe manner, avoiding cross-contamination. · To contribute to the team with a positive and optimistic attitude and problem-solving mindset. · Maintain appropriate standards of personal conduct, dress, hygiene, uniforms, appearance, and posture. To be considered the candidate must: · Be able to work under pressure with others calmly, courteously, and methodically. · Have an excellent command of English, both verbally and written. · Experienced in Laying up. · Be super well organised and very efficient. · Be experienced in a similar position. · Be passionate about the events industry. We are looking for an individual willing to invest in a long-term commitment and keen to grow and learn. If this is you, don’t wait any longer, send your cv to us today.
Senior Events Assistant Kings Cross St Pancras We are looking to recruit an energetic Senior Events Assistant for our beautiful meeting and events space at Derbyshire House, in Kings Cross St Pancras. Derbyshire house is very well known in the industry to be one the most versatile location for all types of events, corporate and private alike. The venue is made of modern meeting rooms and a rooftop terrace, hosting a wide range of events; from large corporate meetings to the wedding reception and much more. Although this is predominantly a Monday to Friday role, the candidate needs to be however flexible and happy to work during the weekend, whenever required. The Senior Events Assistant will be able to deliver exceptional customer service and will be experienced in running corporate functions. The ideal Coordinator will: · Ensure that the meeting spaces are set in accordance with the information supplied on function sheets. · Maintain a clear channel of communication with Kitchen and all other departments liaising and coordinating the functions alongside the Sales and Events Manager. · Set/reset the meeting rooms when required. Ensure that they are left in a presentable condition at all times. · Provide the highest level of service to our guests. · Connect and build rapport with guests at every possible opportunity. Going the extra mile for return clients. · Ensure cleanliness is up to standards at all times. · Open and close meeting spaces as per procedures when needed. · Ensure the highest level of food safety by following the health and safety procedures in place. · Make sure food is transported in a safe manner, avoiding cross-contamination. · To contribute to the team with a positive and optimistic attitude and problem-solving mindset. · Maintain appropriate standards of personal conduct, dress, hygiene, uniforms, appearance, and posture. To be considered the candidate must: · Be able to work under pressure with others calmly, courteously, and methodically. · Have an excellent command of English, both verbally and written. · Experienced in Laying up. · Be super well organised and very efficient. · Be experienced in a similar position. · Be passionate about the events industry. We are looking for an individual willing to invest in a long-term commitment and keen to grow and learn. If this is you, don’t wait any longer, apply today.
Reservationist Monday to Friday The Megaro Collection is a privately-owned modern group, established over thirty years ago in King's Cross/St Pancras. Whilst we are a group of eclectic brands, each operation has its very own personality, in the same way as our people are unique. The excellence we strive for is born out of passion and love for the industry. The Group’s portfolio is now comprehensive of 3 Hotels, 11 meeting rooms, a rooftop terrace and three magnificent F&B outlets. Amongst the animation of London’s most resurgent centre, King’s Cross, live the eclectic and bubbly The Megaro, The California London, Derbyshire House and, The Gyle. We are now looking for an experienced Reservationist, a bubbly and talkative individual, knowledgeable and passionate about hospitality. The ideal candidate will be experienced with the role for at least 2 years, will be IT literate and an excel super-user. The role requires great attention to details, and a in depth understanding of PMS system; experience with Guestline would be preferable but not a must to be considered for the role. Responsibilities: · Provide friendly and welcome contact with all guests, face to face, via telephone and email. · Ensure all guest requests are recorded accurately on PMS and communicated clearly to other departments as required. · Meticulously handling all reservations, cancellations and amendments on a daily basis via telephone, email and the website. · Maintain an up-to-date knowledge of all short and long-term marketing promotions and opportunities. · Taking a proactive approach to understand and promote our company's portfolio of serviced apartments and service offering. · Being friendly and helpful when it comes to customer service and always working towards building relationships with new and existing customers to encourage repeat and regular business. · Work alongside the Revenue Manager and Events Manager. What we are looking for: · Exceptional service standards. · Outstanding attention to detail, encouraging a culture of collaboration and customer service focused. · Excellent communication skills. · Great command of English written and spoken. · A positive and a Can-do attitude. If you are looking for career progression and want to invest in your development, don’t look further; apply today.