Trabajos director customer success en CoventryCrear alertas

Customer Success for what it truly is a strategic driver of growth, retention, and long-term customer value, • Collaborate with global CS leadership to align on programs, frameworks, and best practices, balancing global consistency with local nuance, • Act as the regional voice of the cust

What youll be responsible for Strategic Client Leadership Own and develop relationships with PA Medias most important clients, acting as a trusted advisor at senior level Build and execute strategic account plans focused on long-term value and partnership Retention & Growth Drive renewal strategie

As the Customer Success Director, you will be one of the most senior members of the Customer Success team, retaining and growing one of impact. The Customer Success Director will also work closely with our Solutions team to develop a world-class technical implementation that will be the foundation f

The Customer Success Director is responsible for owning and growing a portfolio of Tier 1 customers, managing the end‑to‑end post‑sale lifecycle for complex, high‑value accounts. The Customer Success Director brings deep, established expertise in the insurance industry, including emerging tr

Responsibilities include developing customer success strategies, managing revenue goals, and collaborating across multiple departments. The role involves leading a team of Account Managers to drive customer retention and account growth. News Corporation is hiring a Director, Account Management in Gr

Co-own Customer Success strategy with the VP, Customer-Facing Delivery. Regional Director, Customer Success. Hold regional Customer Success leaders accountable for forecast accuracy, data integrity, and execution standards.

The role involves leading a team of Customer Success Managers, ensuring customer value realization, and driving retention strategies. A leading firm in analytics and data solutions is seeking a Senior Manager, Customer Success for the Power & Tech vertical in Greater London. The position offers a hy

Regional Director of Customer Success to co-own the strategy and drive renewals accountability. The ideal candidate should have 8-10+ years in Customer Success and proven experience in leadership roles. Responsibilities include managing renewals forecasting, engaging with executives, and leading Cus

As our Strategic Customer Success Director, you will define and lead the strategy for how we partner with our most important customers in various industries including retail, fashion and market places. If you’re excited about helping customers build best-in-class user experiences, shaping how Cust

Ideal candidates should have 8–10 years of experience in Customer Success, a background in the fashion or apparel industry, and proven ability to evolve Customer Success operating models. Browzwear is looking for a Regional Director, Customer Success in Greater London. This role is pivotal in driv

A leading global travel management company is seeking a Director, Customer Success – Hotel Program Strategy to lead strategic engagement and influence hotel category management for clients.

This role involves managing Account Managers, developing customer success strategies, and ensuring smooth account transitions. Director, Account Management to lead a team focused on customer retention and growth.

Director, Customer Success – AI Retail Media AdTech SaaS. As Director, Client Success, you’ll play a pivotal role in ensuring the success of the company’s most strategic clients. Own key enterprise client relationships, drive measurable impact, and lead a high‑performing client success team.

A director, vice president, or other customer success/experience leader with 20+ years experience managing customer success/experience teams either at or adjacent to the technology industry. Customer Success Coach - (Director/VP+) - UK/IE/Europe Remote. We are looking for senior leaders in customer

The salary range for candidates in applicable jurisdictions in the US for the position of Director, Customer Success, Hotel Program Strategy is between $109,000 and $126,000. Director, Customer Success – Hotel Program Strategy (Remote). As a Director, Customer Success – Hotel Program Strategy, y

A leading treasury and payment solutions company in London is seeking a Customer Success Director to manage Tier 1 customers. The ideal candidate will have a proven track record in customer success and account management within B2B SaaS or FinTech/InsurTech environments. This role drives the post-sa

A data technology company in Greater London seeks a Director of Solutions Engineering to lead the Solutions Engineering team, ensuring customers maximize the value of their platform usage. This role involves providing technical expertise, engaging with clients, and driving solutions to enhance custo

A leading technology firm in Greater London seeks a Senior Director - Customer Success to lead their Technical Success team. The role requires at least 10 years of experience in customer success or solutions consulting within enterprise SaaS. You'll drive customer transformation and ensure success b

A dynamic financial technology firm in Greater London seeks a Customer Success Director to oversee Tier 1 customer accounts. With over 8 years of experience in B2B SaaS, the candidate should have a proven track record in customer success and the ability to drive adoption in complex environments.

RateGain is looking for a Senior Director of Customer Success to lead the post-sales organization across Europe. Candidates should possess 10–15 years of experience in Customer Success within SaaS, demonstrating strong leadership capabilities, especially in high-growth environments. This critical

The Senior Director - Customer Success Europe is a senior executive role responsible for leading the Technical Success function across a key global region. Reporting directly to the Global Head of Customer Success, this leader owns the performance, growth, and maturity of Sprinklr’s Technical Succ

Co-own Customer Success strategy with the VP, Customer-Facing Delivery. Regional Director, Customer Success. Hold regional Customer Success leaders accountable for forecast accuracy, data integrity, and execution standards.

A leading commerce partnership marketing platform in Greater London is seeking a Customer Success Director to oversee one of its largest clients. In this senior role, you will be responsible for customer delivery, leading a team, and executing account plans while developing relationships at a senior

A leading SaaS company seeks a Director of EU Services to oversee customer success across the European market. This role involves managing customer relationships, driving account health, and ensuring successful implementations of the platform. Candidates should have extensive experience in a custome

As Director of Customer Success Sales – EMEA, you will own the strategic success, retention, and expansion of a portfolio of enterprise retail customers across Europe, the Middle East, and Africa. Extensive experience in Customer Success, Consulting, or Client Executive roles within enterprise Saa

Drive modernization of the Customer Success lifecycle through predictive health monitoring, success planning, and executive business reviews that anticipate customer needs and risks. Deep understanding of Customer Success operations, including lifecycle management, success planning, and customer hea

A leading financial infrastructure provider in Greater London seeks a Customer Success Director to manage Tier 1 customers and drive strategic initiatives. The ideal candidate will have over 8 years of experience in Customer Success or Account Management, with a strong understanding of the insurance

A leading retail pricing solutions company is seeking a Director of Customer Success Sales for EMEA. Essential qualifications include a strong executive presence, analytical acumen, and extensive experience in customer success in enterprise SaaS. The role focuses on strategic success, retention, and

The Customer Success Director is responsible for owning and growing a portfolio of Tier 1 customers, managing the end-to-end post-sale lifecycle for complex, high-value accounts. The Customer Success Director brings deep, established expertise in the insurance industry, including emerging trends, re

We are seeking a strategic and execution‑focused Senior Director of Customer Success to lead and scale our post‑sales organization across the Europe region. Job Title: Senior Director, Customer Success. Define and execute the Customer Success vision aligned with company growth objectives.

A passion for leisure, fitness and customer service. Please note - All offers are subject to a successful DBS check in this role**. You'll thrive on ensuring top notch customer service, ensuring our members have everything they need and that enquiries are dealt with effectively.

Reporting to the Operations Director, the role ensures each club delivers against key business objectives across revenue, member experience, operational standards and team performance. Develop and implement SOPs, SLAs and operational audits in collaboration with the Operations Director. Provide regu

We are currently seeking a Care Home Operations Manager to join our team and support homes across our North Division.As a Care Home Operations Manager at Barchester, you will travel across and support your patch to help us deliver the high standards we're known for, as well as provide inspirational

A strong commitment to delivering five-star customer service.

Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies. To ensure the highest possi

Delivering an exceptional customer service to all customers. We’re looking for people who want to build a career, not just find a job - individuals who have a strong commitment to delivering an outstanding in-store experience for every customer, and who are driven to achieve high standards and con

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

As the first and last point of contact for our customers and guests, you ll:. Assist with a variety of customer needs, from booking couriers to recommending local spots. Provide backup support to the Centre Director and Assistant Centre Manager.

Provide backup support to the Centre Director and Assistant Centre Manager. A confident, approachable personality and a natural flair for customer service. Click Apply to join us as our new Customer Experience Assistant.

You’ll be a confident leader—organised, calm under pressure, customer-focused, and ready to take ownership.

As Operations Manager, you’ll look after around six sites, reporting directly to the Operations Director.

Please apply online via the link provided.Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.StreetScene Deputy Operations Manager.Full time with a range of flexibilities, including hybrid working, aligned to our W

Walker and Sloan are proud to be working with a B2B marketing agency, as they are keen to bring on an experienced B2B Account Director to their Client Services team on a full time basis. An Account Director leads and develops client relationships, client strategy and team members to ensure quality o

Build a deep understanding of the account: customer priorities, market dynamics, competitors and ALTEN’s positioning. Increased strategic deal flow and higher success on RFIs/RFQs.

Laboratory Manager – Fragrance Development – East Sussex.We are seeking an experienced Laboratory Manager to lead the development of fragrance products within a dynamic, results-driven environment.This is an exciting opportunity for a proven leader—or an ambitious professional with strong lead