Director customer success jobs in LondonCreate job alerts

🌍 Location: London (Hybrid: 4-8 days a month) 💷 Salary Range: £70,000-100,000 📈 Equity: Meaningful early-stage equity 🕒 Stage: Seed → Series A 🌐 Website: Cyb3roperationsCyb3r Operations | Supply Chain & Third Party Intelligence About Cyb3r Operations Cyb3r Operations is building a modern third-party risk intelligence platform that gives organisations real-time visibility into: • Supply-chain and vendor risk, • Financial stress indicators, • Cyber exposure and shadow IT, • Surface, deep and dark-web intelligence, • Breach data, impersonation activity and industry-specific signals Our platform ingests and enriches large volumes of external intelligence to help security, procurement, CFO and resilience teams understand exposure instantly. We have: • Closed our seed round and are entering the next stage of growth, • Expanding the platform, engineering team and customer footprint, • Preparing for Series A with a focus on platform maturity and deeper integrations We're hiring a Senior Lead Software Engineer as a foundational member of our engineering team, someone who will help us build robust, scalable systems and shape how we grow the team around them. Role Overview This is a key early hire. You'll work across the full stack with a strong emphasis on backend services and infrastructure, helping us build systems that scale as we grow. You'll work closely with the Director of Engineering to establish patterns, improve reliability, and lay the groundwork for a larger engineering team. You will: • Design and build backend services that ingest, process and serve intelligence at scale, • Own and evolve our AWS infrastructure, ensuring it's secure, cost-effective and production-ready, • Work across the stack when needed, comfortable contributing to frontend, APIs and data layers, • Help define engineering practices, tooling and processes as the team grows, • Be a key voice in technical decisions and architectural direction, • Mentor and support engineers as we expand the team This role suits someone who wants to build things properly, cares about the foundations, and is excited by the opportunity to shape both the platform and the team. Key Responsibilities Backend Development • Design and build performant, maintainable backend services in TypeScript/Node.js and Python, • Develop APIs using Fastify and integrate with internal and external data sources, • Build data pipelines and processing workflows that handle high-volume intelligence feeds, • Implement robust error handling, logging, monitoring and alerting, • Write clean, well-tested code with clear documentation Infrastructure & Cloud Engineering • Own and manage AWS infrastructure (ECS, Lambda, RDS, S3, CloudFront, SQS, EventBridge, etc.), • Design for scale, reliability and cost efficiency from the outset, • Implement infrastructure-as-code using Terraform, • Build and maintain CI/CD pipelines for consistent, reliable deployments, • Establish security best practices across infrastructure and application layers, • Monitor, troubleshoot and optimise production systems Architecture & Technical Leadership • Contribute to architectural decisions that support long-term scalability, • Identify technical debt and propose pragmatic approaches to address it, • Evaluate and introduce tools and technologies where they add genuine value, • Document systems, decisions and patterns to support team growth, • Participate in incident response and post-mortems, driving continuous improvement Team Growth & Collaboration • Work closely with the Director of Engineering on priorities, planning and team development, • Help interview, onboard and mentor new engineers as we scale, • Communicate clearly and proactively, flag risks early, share context generously, • Collaborate with Product and other stakeholders to refine requirements and trade-offs, • Foster a culture of learning, quality and mutual support Technical Environment Backend: • Node.js, TypeScript, Fastify, • Python for data processing and automation, • Postgres, Supabase, Redis, • Event-driven microservices architecture, • n8n for workflow automation, • LLM-powered enrichment pipelines Infrastructure: • AWS (ECS, Lambda, RDS, S3, CloudFront, SQS, EventBridge, IAM, VPC), • Terraform for infrastructure-as-code, • GitHub Actions for CI/CD, • Monitoring and observability tooling Frontend (for fullstack context): • React, TypeScript, Vite, Next.js Bonus familiarity: • Graph databases and GraphML for relationship modelling, • .NET for legacy integration or specific tooling, • Cyber Security, • SOC2 / CE+ / Regulatory experience What Success Looks Like (First 12 Months) • Core backend services and infrastructure are more scalable, reliable and observable, • Clear architectural patterns established that the team can build upon, • Meaningful contribution to at least one significant platform capability, • Infrastructure costs are understood, monitored and optimised, • Strong working relationships across engineering, product and leadership, • Actively contributed to hiring and onboarding new team members, • Recognised as a trusted technical voice in decisions and planning Ideal Experience • 5+ years of backend development experience, with strong TypeScript/Node.js and Python skills, • Solid, hands-on AWS experience—you've built and operated production infrastructure, not just used managed services, • Experience designing systems for scale, even if you haven't yet operated at massive scale, • Comfortable across the stack—backend-focused but can contribute meaningfully to frontend when needed, • Worked in startup or scale-up environments where you've had to build, ship and iterate quickly, • Experience with infrastructure-as-code (Terraform preferred), • Clear, confident communicator who can explain technical concepts to varied audiences Bonus: • Experience with graph databases or GraphML for modelling complex relationships, • .NET experience for specific integrations, • Familiarity with cyber security, threat intelligence or risk platforms, • Experience building data pipelines or working with high-volume data ingestion, • Previous involvement in growing or mentoring engineering teams What We're Looking For Beyond technical skills, we're looking for someone who: • Loves building: Energised by creating products that solve real problems, • Builds for scale: Thinks about what happens when it grows, not just when it works, • Grows people: Wants to help others develop—shares knowledge, gives feedback, lifts the team, • Stays curious: Asks questions, digs deeper, never assumes they know everything, • Keeps learning: Actively develops their skills and stays engaged with the craft, • Stays humble: Ego-free, open to challenge, happy to be wrong if it leads to better outcomes, • Communicates clearly: Can articulate ideas, trade-offs and concerns directly and constructively This is an early, foundational role. We need someone who cares about getting it right and wants to help us build something that lasts. Why Join Cyb3r Operations This isn't a 9-5. We're building something meaningful, and we're looking for people who want to be part of that. • Foundational impact: Join as a key early hire and shape how we build—both the platform and the team, • Real ownership: Your decisions matter, your code ships, your influence is tangible, • Talented team: Work alongside experienced engineers, intelligence analysts and security professionals who care about their craft, • Shared success: We celebrate wins together and recognise the people who make them happen, • Growth opportunity: Help us scale from seed to Series A and beyond, your career grows with us, • Cyber security domain: Work on problems that matter, in a space that's only becoming more critical, • Competitive package: Salary, matched pension contribution, unlimited leave and flexibility that reflects your experience and contribution If you want to build robust systems, help grow a strong team, and be part of something from the early days, we'd love to hear from you.

Senior Technical Support Manager (Global Director) Core & Digital Banking | SaaS & Cloud Platforms Own Platform Resilience. Lead Global Support Transformation. 📍 Location: London 🆔 ANKH ID: 233 Why This Role Matters This is a global leadership role at the heart of a cloud-enabled banking platform, where customer trust, platform resilience, and operational excellence directly impact revenue, reputation, and long-term growth. As Senior Technical Support Manager, you will own the evolution of a worldwide support organization supporting mission-critical core and digital banking platforms. Your mandate is not just to “run support”, but to transform how support operates in a SaaS-first, always-on banking environment. This role is ideal for a senior leader who wants enterprise-scale influence, visibility at executive level, and ownership of one of the most critical functions in a modern fintech. The Opportunity Our client is a global fintech innovator delivering core and digital banking solutions to banks across multiple regions. As the platform footprint and SaaS adoption continue to scale, the Support function is being repositioned as a strategic capability, not a reactive one. You will lead this shift — redefining operating models, strengthening governance, and ensuring customers experience reliability, transparency, and confidence at scale. What You Will Own • Global ownership of incident, problem, and escalation management across enterprise banking customers, • Team Leadership of a Global Team of 30+, • Leadership of the transition to a cloud-first, SaaS-aligned support model, including tooling, processes, and engagement frameworks, • Executive-level communication and ownership during critical platform events, acting as the senior escalation authority, • Operational governance covering SLAs, regulatory compliance, security, and data-privacy requirements, • Build, scale, and lead a high-performing global support organisation, including strategic expansion of the Lisbon hub, • Oversight of implementation-to-support transitions, ensuring Day-2 readiness and knowledge continuity, • Deep collaboration with Product, Engineering, IT, and Services to improve root-cause resolution and platform stability, • Introduction of automation, AI, and proactive monitoring to reduce incident volume and resolution time, • Continuous improvement of global support standards, metrics, and customer experience, • Representation of Support in senior leadership forums, influencing roadmap and investment decisions What Makes You a Strong Fit • 10+ years in senior technical customer support or service leadership roles, ideally within banking or financial technology, • Proven experience leading global, distributed teams in complex, regulated environments, • Strong understanding of on-premise and SaaS/cloud support operating models, • Demonstrated success driving operational transformation, not just steady-state operations, • Deep experience with incident management, escalation governance, and executive communication, • Ability to operate calmly and decisively in high-urgency, high-visibility situations, • Strong stakeholder management skills across Product, Engineering, and Commercial leadership, • Willingness to work across time zones and travel occasionally Relevant Technology & Industry Exposure Experience supporting platforms or services from vendors such as: Temenos, Mambu, Backbase, nCino, SAP Fioneer, FIS, Finastra, Oracle Banking, Avaloq, TCS BaNCS, Thought Machine, Infosys Finacle, Q2, Sopra Banking Software, Intellect Design Arena, Tuum, 10x Banking, Fiserv, or similar enterprise banking platforms. Why Join • Global ownership of a mission-critical function within a leading fintech, • Direct impact on platform reliability, customer trust, and SaaS scalability, • High visibility with executive leadership, • Opportunity to shape how enterprise banking support operates in a cloud-first world Application Details Only shortlisted candidates will be contacted. Applications without a detailed CV or without meeting the core requirements will not be considered. If you do not hear from us within 15 days, your profile will be retained for future opportunities.

🟡 Permanent Sales Director Opportunity 🟡 London head office / UK wide sales territory 🟡 Professional Services industry 🟡 Flexible on salary dependent on experience 🟡 Outstanding opportunity to build a high-performance team We are seeking a Sales Director, on behalf of a Professional Services firm, to transition them from a reactive, referral-dependent growth model to a structured, proactive business development engine. This role will be responsible for building a national "Hunter/Farmer" team and aligning sales activity with technical service delivery. Must-have requirements: Professional Services Experience: You must come from an Accounting, Legal, or Management Consulting background. A key aspect here is understanding the nuances of selling "intangible" expertise and working alongside technical Partners. Architectural Capability: We are not looking for a "lone wolf" salesperson. We need someone who can build the system: CRM workflows, lead-gen pods (SDR/BDM), and incentive plans. The "Mid-Market" Sweet Spot: You need to have proven success in closing deals with £50k–£250k Annual Contract Value. You will be comfortable pitching to CEOs/CFOs of companies with turnovers between £2m and £10m. "Partner-Fluent": Ability to command respect from key internal stakeholders; you must be able to translate "Sales Speak" into "Business Value" to get internal buy-in. Data-Driven: Obsessed with pipeline velocity, conversion ratios, and Customer Acquisition Cost. Entrepreneurial Resilience: Comfortable in a high-growth, M&A-heavy environment where processes may still be evolving. This is a fantastic opportunity to gain what is essentially a clean-slate, and build a pro-active team from the ground up.

The Senior Professional Services Consultant is an important role at WalkMe as they will own the implementation of our product for our customers. We're looking for a passionate and motivated team member who will partner with our customers to design and build solutions that enhance the user experience across multiple websites and platforms. The ideal candidate is passionate about technology, solutioning, and customer success. The Sr Professional Services Consultant will report to the Director of Professional Services EMEA. What You'll Own • WalkMe Implementation: Design, build, and implement interactive experiences for our customers to drive business impact, such as enhancing their end-user onboarding experience and accelerating feature adoption., • Consultation: Work closely with customer application owners to understand their business objectives, pain points, and end-user needs. Provide expert advice and recommend WalkMe solutions that align with their goals and improve user experiences., • Data Analysis: Monitor and analyze WalkMe usage data and user feedback to identify opportunities for optimization and improvement. Constantly strive to increase WalkMe's effectiveness and user engagement., • Knowledge Transfer: Conduct training sessions for customers on WalkMe best practices, ensuring they can make the most of the product and effectively utilize its features to enhance their applications., • Troubleshooting: Identify and resolve any issues related to WalkMe implementation, ensuring smooth functionality across different platforms and devices., • Collaboration: Foster strong cross-functional collaboration with UX/UI designers, developers, customer success teams, and other stakeholders. What You'll Need to Succeed • Strong understanding of user behaviour and how to improve user engagement through WalkMe., • Familiarity with HTML, CSS, and JavaScript to customise and integrate WalkMe elements into web applications., • Analytical mindset, capable of interpreting data to make data-driven decisions and optimise WalkMe implementations., • Problem-solving skills, capable of troubleshooting and resolving issues related to WalkMe implementations., • Experience in project management, demonstrating the ability to coordinate tasks effectively within timeline and resources., • Experience working in an agile development environment is a plus., • 5+ years of experience in Professional Services, Implementation Consulting, or Customer Success., • 3+ years of SaaS experience., • Bachelor's degree in a relevant field preferred.

Account Director – New Business Hunter Location: Hybrid / London – 2/3 times per week Department: Sales Job Type: Permanent Salary: £50,000 - £70,000 + Commisision About the Role We are seeking a high-performing Account Director with a proven track record in new business acquisition, with experience of delivering £500k+ GP annually within the IT solutions and managed services space. This role is designed for a true hunter - someone who thrives on building net-new enterprise relationships, opening doors, and converting complex opportunities into long-term strategic partnerships. You’ll be targeting enterprise and upper mid-market organisations, positioning industry-leading solutions across cloud, networking, cybersecurity, collaboration, infrastructure, and managed services. Experience selling into enterprise environments is essential, and success in an MSP or VAR setting will put you at a strong advantage. CISCO experience is highly preferred, with the ideal candidate already familiar with Cisco architectures, partner programmes, and co-selling motions. Key Responsibilities: • Drive net-new enterprise acquisition, generating and converting high-value opportunities., • Deliver £500k+ GP annually through a blend of hardware, software, and multi-year managed services contracts., • Build and execute a proactive sales strategy focused on new logo wins across target sectors., • Manage the full 360 sales cycle—from prospecting and lead generation to negotiation and close., • Develop multi-threaded relationships across C-level, IT leadership, procurement, and key stakeholders., • Re-engage lapsed or former accounts to reignite commercial opportunities., • Collaborate with technical, pre-sales, and delivery teams to craft tailored and scalable IT solutions., • Maintain accurate forecasting, pipeline visibility, and CRM hygiene., • Represent the business at partner events, industry shows, and customer briefings. Experience & Requirements: • 5+ years proven experience in IT sales, ideally within a Managed Service Provider or Value-Added Reseller., • Demonstrable track record of delivering £500k+ GP annually in a new-business-focused role., • Strong experience hunting new logos and opening enterprise accounts (500+ users)., • CISCO sales experience highly preferred, including familiarity with Cisco solutions and partner programmes., • Experience selling multi-year managed services contracts (cloud, networking, infrastructure, security)., • Ability to close large and complex deals (£200k+ GM)., • Strong commercial acumen, negotiation capability, and confidence responding to RFPs., • Excellent communication, presentation, and value-based selling skills., • Highly driven self-starter with a competitive, entrepreneurial mindset., • CRM proficiency and strong pipeline management discipline. Why Join Us? • Sell with confidence into enterprise clients backed by award-winning delivery and Tier 1 vendor partnerships., • Join a culture built on performance, trust, empowerment, and progression., • Access cutting-edge technology stacks and market-leading partners, including Cisco and Microsoft., • Competitive salary, uncapped commission, and genuine career growth opportunities., • Work in a fast-paced, agile environment where results are celebrated and rewarded.

Lucky Saint – Senior National Account Manager (UK&I Grocery) Reporting to: Off Trade Director, UK & Ireland. The Opportunity: We are looking for an experienced Senior National Account Manager to join the team at Lucky Saint as we continue our mission to become the defining alcohol-free beer. In this role you will be supporting the UK & Ireland Sales Director to deliver against the Lucky Saint Off Trade strategy. We are a team who passionately care about the brand and maintaining exceptionally high standards at all touch points of the business. We are interested in people who want to spearhead a revolution in the industry with us, who are curious, entrepreneurial, commercial, and restless to make magic happen. Our founder, Luke Boase, launched Lucky Saint in late 2018 with an ambition to change the perception of alcohol-free beer and the drinking experience, worldwide. Since the launch of our 0.5% Superior Unfiltered Lager, Lucky Saint has received widespread attention from top industry professionals, the UK’s best operators, and the media. A day in the life in this role: The brilliant and thrilling part of Lucky Saint is that no day is the same. You’ll have a balance of internal meetings, like our weekly company-wide meeting; catch ups with our team and cross functions, such as trade marketing, finance and supply & ops; as well as time to analyse numbers, adjust forecasts and manage investment. Beyond the admin, you’ll deliver clear and consistent communication with retailers. This will involve keeping them up to date on any opportunities from their side while bringing great ideas and activation plans to them as already agreed in our JBPs or as part of driving growth via ad hoc trading plans. You will feedback any updates internally in real time to generously keep the team and cross functions looped in so they can apply these updates on their side. You’ll be operating with a high degree of autonomy which means that while your line manager is always available for support, guidance, and collaboration, you feel the freedom to make decisions at speed that always drive sustainable growth for Lucky Saint. Beyond this you spend your time supporting your Off-Trade team and wider cross functions who are keen to learn from your insight and experience to help themselves develop. Key Responsibilities: • Manage the P&L for your customers, • Meet and where possible exceed our performance objectives, • Grow category share, • Manage some of our top retailers in the grocery and select key strategic convenience channel accounts, • Build and agree JBPs that excite and answer the needs of our retailers and deliver sustainable growth for Lucky Saint, • Open up exciting new customers within the Off Trade channel, • Ownership of customer P&Ls where you deliver an accurate forecast and manage customer investment to achieve highest ROI, • Establish and continue to grow relationships with our key retailers, • Create and maintain long term, sustainable relationships with customers and internal functions including regular in-person and virtual meetings., • Build a stakeholder network within your national account network to work more effectively and maximise your results, • Identify, build and maintain relationships with key decision makers in the Off Trade, • Attend industry events, trade shows and conferences, keeping informed about the latest developments in the industry, market trends and competitor activity, • Continually develop your understanding of the beer and non-alcoholic beverage category, • Work closely with cross-functional teams to contribute valuable insights and support into channel marketing and customer needs, • Regularly conduct store visits and report back findings to the business to shape strategy, trade marketing and activations Live the Lucky Saint Values & Mantras with authenticity • Have a clear knowledge of all relevant functions you interact with and their goals, and where appropriate lean in to support, • Communicate clearly with the Lucky Saint team using data and insight Support the UK & Ireland Head of Grocery with preparing pitches for new retail opportunities., • Develop junior members of the team through role modelling and mentorship s and sharing your knowledge and experience. Who you are: it would be great if you have : • Minimum 6 years' experience including Grocery / Off Trade including direct management of Top 4 UK supermarkets (Tesco, Sainsbury’s, Asda, Morrison’s), • A strong track record of delivering commercial success, • Fantastic presentation skills, • Adept at creating, clear and succinct customer decks and delivering them effectively, • Proficient analytical skills, • You thrive as part of a team, • You take initiative to step beyond your role when needed to drive overall business success and foster a generous culture., • Confident using category and performance data to gain insight, report back findings and improve future shared performance., • Ambitious, driven, and can thrive in a very fast-paced, high growth business within a fast-growing category., • A growth mindset, you bring innovative ideas and ways of thinking to the business What’s in it for you • Salary based on level of experience (range will be shared when we speak), • Annual bonus based on company performance, • Share options, • Vitality Health Insurance, • 25 days holiday + 8 bank holidays, • 3% employer pension contribution, 5% optional employee contribution, • Life insurance, • Employee Assistance Program, • Mintago financial wellbeing platform, • Mintago benefits discount platform, • 20 x Lucky Saint allowance per month, • Unlimited Lucky Saint and 40% off food and drink at The Lucky Saint, • Flexible working *The recruitment for this role is being managed by Two Recruitment, Lucky Saint's exclusive hiring partner.

Location, London, hybrid Salary, £120,000 plus bonus The Role We are seeking a senior, commercially driven Commercial Director to take full ownership of sales, marketing and partnerships within a fast growing, mission led health technology SaaS business. This executive level role is responsible for driving sustainable revenue growth, strengthening market position and building scalable go to market capability across the UK. Reporting into the executive team, the Commercial Director will define and deliver the commercial strategy, lead high performing teams and ensure strong alignment between sales execution, marketing activity and strategic partnerships. Key Responsibilities Commercial Strategy and Leadership • Define and execute the overall commercial strategy across sales, marketing and partnerships, • Own revenue growth, forecasting, pipeline management and commercial performance reporting, • Translate business objectives into clear go to market plans and measurable outcomes, • Lead, develop and scale the sales function, covering new business, account expansion and renewals, • Own the full sales lifecycle, from lead qualification through to negotiation and contract close, • Set clear targets, incentives and performance metrics, ensuring consistent delivery against revenue goals, • Own the commercial input into marketing strategy, positioning and messaging, • Work closely with marketing to drive demand generation, pipeline growth and brand visibility, • Ensure clear articulation of value propositions to healthcare and social care customers, • Identify, develop and manage strategic partnerships that accelerate growth and market access, • Build relationships with technology partners, system integrators and sector influencers, • Partner with Customer Success to ensure strong onboarding, retention and long term customer value, • Ensure commercial success is aligned with customer outcomes, satisfaction and advocacy, • Proven senior commercial leader with deep experience across sales, marketing and partnerships, • Strong background in B2B SaaS, ideally within healthcare, care technology or regulated sectors, • Track record of scaling commercial teams and delivering sustained revenue growth, • Confident influencing at executive, board and enterprise customer level, • Highly data driven, commercially astute and comfortable balancing strategy with execution This is a pivotal leadership role in a growing technology business making a meaningful impact across healthcare and social care. You will shape how the business goes to market, build lasting partnerships and lead teams that directly influence growth and customer outcomes. Package • £120,000 base salary, • Performance related bonus, • Hybrid working, London based, • Pension and standard benefits

About You Do you want to be part of building and shaping the successful pharma brands of the future? Are you passionate about understanding why customers and patients behave like they do and applying this to launch excellence? Due to business growth and expansion Prescient are looking for Directors to work for our inspiring, fast-paced, global award-winning consultancy, working with the top twenty pharma companies worldwide. At the cutting edge of the pharma industry’s R and D pipeline, working on exciting areas of new science and working on innovative medicines that will transform patients’ lives? Are you ready to move into a consultancy role, as a Director? If you have 10 to 15 years of experience working as a Senior Director or Vice President in global, medical, marketing, and / or commercial roles in a pharma business, with particular experience in a senior launch excellence role, this could be the right opportunity for you. Our Directors are some of the most senior members of the team, responsible for the largest global consulting projects and matrix team leadership. As a Director you perform a critical role for our clients and internal project team members. You will develop strong client relationships, comprehend their challenges, and lead project teams to create and deliver impactful solutions and create incredible new business opportunities. This role is a leader within our organisation with outstanding future career progression and potential; we offer unrivalled professional development, due to the significant variety of geographies, clients, disease areas, and consulting challenges, with the opportunity to build strong, sustainable client relationships. About Our Commercial Practice Prescient has three core practices: Commercial, Competitor Intelligence and Medical. We specialise in supporting our biopharma clients in making insightful strategic choices for their products and portfolios. We bring together a unique blend of skills and experiences which are required to drive winning strategies. When you join this exciting venture, you will be working with global healthcare and pharmaceutical clients across the full product life cycle, to help them unlock the full potential of their brands. The Commercial Practice specialises in the following project types: Launch excellence; brand strategy; brand positioning, value proposition and brand story development; disease area and portfolio strategy; life cycle management planning; new product planning; competitor strategy; workshop facilitation; and strategic customer research. About the Opportunity As a Director, you will be a key driver of the day to day growth of the Commercial business; winning and leading projects, building and nurturing high value long term relationships with clients and managing and coaching the team. You will be the go-to person for clients, able to establish yourself as a credible strategic advisor to VP level, supported as required by a Prescient VPs and senior leaders. Be able to lead, stretch and inspire a team of Engagement Managers and Analysts to deliver high-quality insight-led strategic projects effectively, efficiently and profitably. Your lens should be broad enough to think beyond the project, with a constant eye on opportunities to help build and expand client relationships, add value to brands and businesses and deliver on our "land and expand" account growth model. Top drawer strategic thinking skills with a strong focus on putting the customer at the heart of the process and being able to stretch and challenge client and internal teams to think beyond the obvious. Strong facilitation, and client management and relationship-building skills, ideally developed in a similar consultancy / agency business. An entrepreneurial, growth-focused mindset that you apply to clients, the business and the team you lead. Your accountabilities include: Delivering Client Consulting Projects • Lead consulting relationships with clients to develop and implement practical solutions that meet their business needs and deliver measurable business impact., • Successfully manage and deliver projects in your practice on time and within budget, delegating and coaching more junior team members to deliver quality work., • Serve as a trusted advisor to clients, providing them with expert guidance, strategic recommendations, and innovative solutions to address their challenges and opportunities. Business Development • Identify and pursue opportunities to expand our client base and revenue growth within the pharmaceutical industry., • Lead the creation of an Account Plan for your key clients, working collaboratively to manage it., • Create the storyboard and content for proposals, working in partnership with the principal team., • Deliver pitch presentations confidently, which leads to new business being won. Promoting Our Brand and Reputation • Stay abreast of emerging trends, best practices, and Uptake thought leadership materials, sharing with personal network and Uptake clients, • Contribute to the development of thought leadership content, case studies, publications and awards Required Experience and Skills • Relevant bachelor’s degree or advanced degree – this should include life sciences, ideally with a business and marketing component, • More than ten years of relevant professional experience, with at least seven years in life sciences consulting (with strategy and primary market research experience), and specific experience at a senior level in launch excellence, • Excellent business development skills to cultivate and grow existing client relationships; strong account management skills; exceptional framing and solution-forming skills, • Exceptional thinking skills: strategic, analytical and conceptual, • Extensive experience leading and developing consulting account teams, • Confident communication skills to interact with clients on a peer-to-peer basis and provide subject matter expertise What will we provide for you? • The opportunity to work and travel internationally, particularly in the US, and across a variety of time zones, and to client sites throughout Europe and the UK, • You will work and collaborate with leaders in the top 20 biggest pharma companies in the world, • Our cutting-edge HR policies include the flexibility of core working hours, and incredible support for your wellbeing, • Enjoy a weekly team day in the office, • Relax with five weeks paid holiday plus public holidays, and an extra day off for your birthday, • A hugely competitive range of benefits, including private medical insurance and group income protection, • A dog-friendly office that welcomes and cares for your canine associates, bring them with you on your team day in the office About Prescient Healthcare Group Prescient is a pharma services firm specialising in dynamic decision support and product and portfolio strategy. We partner with our clients to turn science into value by helping them understand the potential of their molecules, shaping their strategic plans and allowing their decision making to be the biggest differentiating factor in the success of their products. When companies partner with Prescient, the molecules in their hands have a greater potential for success than the same science in the hands of their competitors. Founded in 2007, Prescient is a global firm with a footprint in ten cities across three continents. Our team of nearly 475 experts partners with 27 of the top 30 biopharmaceutical companies, the fastest-growing mid-caps and cutting-edge emerging biotechs, including some of the biggest and most innovative brands. More than 80% of our employees hold advanced life sciences degrees, and our teams deliver an impressive depth of therapeutic, clinical and commercial expertise. Prescient has been a portfolio company of Bridgepoint Development Capital since 2021 and Baird Capital since 2017. For more information, please visit: We are an equal opportunity employer and fully comply with applicable legislation in all of the geographies in which we operate. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, colour, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable national, federal, state or local laws. Does this sound like the sort of team you want to be part of? If it does, please click the apply button. Please let us know if we can make any adjustments at any stage of the application and interview process.

About the Company The Green Recruitment Company are working with an energy and environmental consultancy, committed to transforming the energy landscape by delivering straightforward, sustainable, and actionable solutions that create lasting environmental and societal benefits, with a goal to help businesses and communities reduce their energy consumption, adopt clean technologies, and contribute to a sustainable future. About the Role We are looking for Business Development Managers (B2B) to join them on a permanent basis. As a BDM, you will work closely with the sales team and the Marketing Director to plan and execute lead generation strategy and driving commercial growth across the UK. Responsibilities • Lead Generation: Identify and develop new business opportunities by prospecting and reaching out to potential customers through cold calling and canvassing., • Sales Support: Collaborate with the sales team to create outreach plans that engage new prospects and start meaningful conversations., • Target Achievement: Consistently meet quarterly sales and activity targets., • CRM Management: Maintain accurate and detailed records of customer interactions, including tracking progress and outcomes in the sales CRM., • Data Enhancement: Update and improve customer data to ensure better quality, more informed outreach., • Personal and Financial Goals: Meet both individual performance targets and financial objectives., • Cross-Functional Collaboration: Work closely with other departments to support business development and organizational growth., • Continuous Learning: Participate in ongoing training to develop your skills and stay informed about industry trends., • Strategic Campaigns: Partner with Sales and Marketing to design and implement effective sales campaigns., • Customer-Centric Focus: Collaborate with key stakeholders to ensure that all initiatives align with and enhance the overall customer experience. Qualifications • Proven Experience: Solid background in leading and executing demand/lead generation campaigns for B2B solutions. This will need to be in the renewables space, heat, power, manufacturing or education., • Track Record of Success: Demonstrable success in consistently meeting or exceeding sales and activity targets., • Customer-Centric Focus: Passionate about delivering value to customers, with a history of developing campaigns that significantly impact Marketing Qualified Leads (MQLs) and drive sales pipeline growth., • Stakeholder Management: Skilled in managing multiple stakeholders and prioritizing tasks across a broad scope to ensure alignment with both short-term and long-term business objectives., • Analytical and Strategic Mindset: Strong problem-solving, strategic thinking, and analytical skills, with experience in tracking metrics, conducting performance analysis, and optimizing campaign outcomes., • Tech-Savvy: Familiar with CRM, LinkedIn, digital marketing tools, marketing automation platforms, and tracking systems. Pay range and compensation package This is a very exciting role, and the business is flexible on the base salary ranging, £40k - £55k, dependent on sales experience and sector experience. Offer uncapped commission and have great career progression with this role.

PingPong is on a mission to digitize trade, simplifying global growth for businesses. With $300B+ in payments processed, we're one of the world’s leading cross-border platforms – and we’re just getting started. Now, we're scaling and looking for a BD Director to own the strategy, pipeline, and partnerships that will power our next phase of growth. PingPong currently has 38 offices in 15 countries and over 1,500 employees. Our international presence helps businesses solve complex payment needs in every major economy across all time zones. WHAT’S THE CHALLENGE? You will take ownership for growing our customers and revenue in the region. You’ll land high-impact deals with banks, fintechs, platforms and enterprises—and lead a team of BD professionals doing the same. You’ve got the commercial sharpness to close complex deals and the leadership mindset to scale a team. WHO YOU’LL BE WORKING WITH This position will report directly to the CEO, Global Businesses. You’ll partner closely with our local Compliance, Product, Marketing and operations teams to build a cohesive user journey that delivers the right product to the right users, at the right time. You’ll also collaborate with colleagues across the US, EU and other regions and with Group HQ teams. WHAT YOU’LL BE DOING • Build and execute our BD strategy across the UK with a focus on financial institutions, platforms and enterprise clients., • Lead, mentor, and grow a high-performing UK-based BD team., • Own the full sales cycle from sourcing to negotiation, onboarding, and activation., • Present PingPong’s API-first platform and cross-border value proposition to senior stakeholders., • Structure, negotiate, and close high-impact commercial deals with C-level counterparts., • Drive pipeline generation, deal quality, and overall team performance., • Establish scalable processes, playbooks, and KPIs to support the team’s growth., • Act as the voice of the UK market internally, contributing insights to our product roadmap and GTM strategy., • Collaborate cross-functionally with Compliance, Legal, Product, and Marketing to enable success., • Champion a performance culture that balances collaboration, accountability, and commercial results. WHAT YOU BRING • Track record in BD, partnerships, or enterprise sales in fintech or financial services:, • 8+ years of progressive experience in closing complex, high-value deals with financial institutions or enterprise clients and 4+ years in coaching a BD/Sales team., • Fluency in the world of payments, FX, embedded finance, or APIs., • Strategic thinker, hands-on doer, data-driven operator., • Able to speak the language of product, compliance, and commercial teams. WHO YOU ARE • Have a relevant degree in Business, Finance, or a related field. A master's degree is a plus., • Customer-focused, you can’t imagine working in any other way, and it’s the only way to achieve our goals., • Equally at home in both strategic planning and hands-on execution, ideally with experience in start-up/scale-up as well as larger organisations., • Ability to drill down, persistent and never-give-up spirit., • Ability to develop strategic go-to-market approaches and to execute ., • Strong consultative sales approach and experience negotiating with enterprise C-level executives., • Excellent communication and relationship-building skills – able to influence internal and external stakeholders PingPong is proud to be an equal-opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.

Senior Manager, Business Development Are you a motivated sales professional with omics experience? Are you excited about making a real impact on health care and drug development globally? Join our forward-thinking start-up and help us scale at pace. About us Our mission is to generate novel molecular insights that transform drug development and healthcare globally. Did you know that 60% of therapeutics don’t work and over 92% of clinical trials fail? The losses are staggering, from patients who urgently need treatment, to pharmaceutical organizations losing billions through failed trials. Inoviv is changing the drug development landscape with our novel proteomic solutions. We are pioneers in translating discovery-phase findings into validated multiplexed assays and in providing fully validated custom multiplexed LC-MS biomarker assays. These assays reveal a unique molecular signature for each patient’s disease. We work with some of the world's largest pharmaceutical companies and prominent academic institutions on cutting-edge projects, driving innovation and advancing scientific research. We are a VC-backed business at an exciting point in our growth trajectory. Your mission You will develop our pipeline of pharmaceutical clients and promote our technology within the scientific community. You will sell our LC-MS service-based assays for neurodegenerative diseases, fibrosis and oncology. You will also work closely with drug development companies to develop biomarker discovery experiments and targeted assays utilizing Inoviv’s rapid assay development modality, InoKey. You will be a crucial team member with the power to make a real, tangible impact on the company and influence how we grow the business. The key responsibilities of a Senior Business Development Manager include, but are not limited to: • Own Client Relationships: Be the first point of contact managing important client relationships., • Diagnose pharmaceutical companies’ scientific and business needs, present appropriate solutions and create customized proposals., • Drive Sales Growth: Proactively achieve sales targets primarily through the acquisition of new customers, focusing on expanding our client base within the pharmaceutical sector., • Sales Funnel Management: Strategically build and manage a robust sales funnel to generate a high-quality pipeline, ensuring a steady flow of prospects that progress efficiently through the sales stages to a successful close., • Territory Planning and Strategy: Develop and execute a comprehensive territory plan designed to facilitate new customer acquisition, specifically targeting key pharmaceutical accounts., • Diagnose pharmaceutical companies’ scientific and business needs, present appropriate solutions and create customized proposals, • Lead discussions with technical support related to mass spectrometry-based proteomics, neurodegenerative diseases, fibrosis, and the benefits of our platform to deliver diagnostic, prognostic or treatment efficacy biomarkers for clinical trials, • Promote the technology and company with the broader scientific community, including at conferences, with key opinion leaders and scientific groups, • Pursue business opportunities with pharmaceutical companies, managing all aspects of the sales cycle from lead generation to close, • Design biomarker studies according to client needs with internal technical support, • Research target pharmaceutical companies in order to understand pain points, • Collaborate closely with the Business Development Director, who will provide guidance and support to help you achieve your goals. The person The key skills and qualities of a Senior Business Development Manager: Must have • Bachelor’s Degree or higher in biochemistry/ molecular biology/ similar, • 5+ years in omics sales OR in the proteomics/ mass spectrometry field, • 2+ years in life sciences sales, • Knowledge of the biotechnology/ pharma landscape, • Strong presentation, communication and negotiating skills, • A passion for generating new business, • Commitment to the company’s mission Nice to have It would be great if you had some experience of: • Experience in complex enterprise sales, preferably with large pharma, • Relationships with large pharmaceutical companies, • Strong understanding of the pharmaceutical industry and the role of biomarkers in clinical trials, • Knowledge of proteomics and its applications in the drug development space, • Experience with analytical instrumentation, mass spectrometry preferred, • Experience with complex stakeholder management Why work for us? In addition to competitive salaries we can offer you: • Employee share options so you can benefit from the growth and success of the company, • 25 days holiday + public holidays so that when you’re working you’re charged up and bringing your all, • Flexible working hours & remote working as we know how important this is for life-work balance, • Regular check-ins and feedback sessions with your manager to continually support your development and your long-term career goals, • Quarterly team away days to make sure we get time together in person as a team, • An equipment budget to get your home office set up comfortably, • A very open and respectful culture, so your opinions will be heard and valued. We work hard to make sure we have minimal bureaucracy or red tape, and welcome ideas and trying new approaches If there’s something else you need support on, we’re open to discussions too.

🌍 Location: London (Hybrid: 2–3 days onsite) 💷 Salary Range: £100k-£120k 🕒 Stage: Seed → Series A 🌐 Website: Cyb3roperationsCyb3r Operations | Supply Chain & Third Party Intelligence 🔗 LinkedIn: LinkedinCYB3R OPERATIONS | LinkedIn 📩 How to Apply: Email with your CV or LinkedIn profile About Cyb3r Operations Cyb3r Operations is building a modern third-party risk intelligence platform that gives organisations real-time visibility into: • Supply-chain and vendor risk, • Financial stress indicators, • Cyber exposure and shadow IT, • Surface, deep and dark-web intelligence, • Breach data, impersonation activity and industry-specific signals Our platform ingests and enriches large volumes of external intelligence to help security, procurement, CFO and resilience teams understand exposure instantly. We have: • Closed our seed round and are entering the next stage of growth, • Expanding the platform, engineering team and customer footprint, • Preparing for Series A with a focus on platform maturity and deeper integrations We’re hiring a Product Manager to partner closely with Engineering, Intelligence and Client Engagement to drive the next phase of product maturity, scale and customer impact. Role Overview The Product Manager will own the product strategy for the Third-Party Intelligence Platform end-to-end. This is a senior, hands-on role responsible for shaping what we build, why we build it and how it delivers value. You will: • Define product strategy, vision and roadmap for the platform, • Translate customer needs into clear, validated product requirements, • Partner with the Director of Engineering to ensure fast, high-quality delivery, • Work closely with the CEO on strategic direction and market positioning, • Collaborate with the Director of Client Engagement to ensure product–customer alignment, • Drive prioritisation, product discovery, and cross-functional execution This role is ideal for someone who thrives in early-stage environments, understands cyber and intelligence workflows, and can bridge technical detail with commercial value. Key Responsibilities Product Strategy & Ownership • Own the product vision, strategy and multi-quarter roadmap for the third-party intelligence platform, • Define and validate problem statements, product hypotheses and success metrics, • Translate complex intelligence, cyber and risk concepts into clear product requirements, • Engage directly with CISOs, CFOs, procurement teams and analysts to uncover high-value needs, • Conduct structured discovery interviews, workflow mapping and usability testing, • Partner with the Director of Client Engagement to turn customer feedback into actionable insights, • Write clear PRDs, specifications and acceptance criteria, • Prioritise requirements using structured product frameworks (RICE, MoSCoW, etc.), • Work closely with Engineering to plan sprints, remove blockers and ensure timely delivery, • Lead product strategy across AI-powered enrichment, risk scoring and intelligence summarisation, • Define requirements for ML-driven detection, anomaly insights and predictive risk models, • Ensure product experience complements intelligence outputs rather than overwhelming users, • Work directly with the CEO on GTM strategy, positioning and customer value propositions, • Collaborate with Engineering, Intelligence and Client Engagement on platform priorities, • Support Sales & GTM teams with product knowledge, demos and roadmap context, • Define product OKRs, dashboards and success metrics, • Introduce structured processes for feedback handling, prioritisation and release planning, • Ensure alignment with enterprise expectations around reliability, auditability and usability, • Help build and codify the product culture as we scale Technical Environment (Awareness Required) You don’t need to code, but you must be comfortable working in a deeply technical environment. Core stack includes: Node.js, Typescript, Python, Postgres, Supabase, Redis, event-driven microservices, LLM-powered enrichment, n8n automation, AWS (Lambda, ECS, S3), Terraform, Next.js, enterprise security tools, CI/CD pipelines. Comfort discussing APIs, data models, enrichment logic, scoring frameworks, and ML-powered features is essential. What Success Looks Like (First 12 Months) • A clear, validated roadmap for the third-party intelligence platform, • Strong partnership with Engineering, Client Engagement and Intelligence teams, • Customer needs consistently translated into high-impact feature delivery, • GTM teams aligned with product direction and positioning, • Well-defined product processes for discovery, prioritisation and release management, • Increased platform usability, clarity and customer adoption, • A mature product narrative that differentiates Cyb3r Operations in the market Ideal Experience • 6-10+ years in product management, with significant experience in B2B SaaS, • Strong background in cyber security, threat intelligence, TPRM, or adjacent risk domains, • Experience working with data-heavy or ML-powered products, • Proven success working closely with engineering teams in fast-moving environments, • Comfortable in early-stage, high-ambiguity settings (Seed → Series A), • Strong communicator who can simplify complex intelligence concepts, • Experience engaging directly with enterprise customers, • Bonus: Experience with OSINT, vendor risk, cyber analytics, SIEM/SOAR or intelligence platforms Leadership Qualities • Product thinker who can switch between strategy and detail, • Highly structured in prioritisation, problem definition and delivery, • Empathetic communicator and strong customer advocate, • Comfortable challenging assumptions (including the CEO’s) with evidence, • Thrives in ambiguity, takes ownership, moves fast and iterates, • Works exceptionally well with engineering and intelligence teams Why Join Cyb3r Operations • Shape one of the most impactful risk intelligence platforms in Europe, • Own product strategy at a pivotal stage in our growth, • Work directly with the CEO, Director of Engineering and Director of Client Engagement, • High-autonomy role with meaningful influence over direction and culture, • A mission-driven company focused on improving organisational resilience, • Competitive salary

Account Director — We’re Hiring - join early, grow fast! Hybrid (London) | Start ASAP Who we are: At Addresscloud, we turn complex geospatial data into meaningful, real-time intelligence that helps insurers make smarter, faster decisions. Our platform powers hundreds of underwriters across North America and Europe, and we’re only accelerating from here. We pair elite engineering with a supportive, people-first culture and we've got the awards to prove it. We need a hands-on Account Director who thrives on ambition, problem solving and empowering brilliant humans to do brilliant things. This role is for you if you love: As our Account Director, you are the friendly force behind our biggest and boldest client relationships. You love getting to know clients inside out, turning big picture goals into smart strategies and making great work happen. You are the calm, confident voice clients trust and the person who spots opportunities before anyone else does. You will take the lead on our largest global accounts, making sure they are getting maximum value from our solutions while uncovering new ways to grow the partnership. From driving engagement and adoption to expanding relationships across regions, you will keep things moving, aligned and exciting. What you will do: ☁️ Account Management - Track account performance against KPIs and commercial targets, sharing clear monthly updates with the wider business. ☁️ Client Relationship & Strategy - Be the trusted go to for senior clients, owning relationships and leading the strategic conversation. ☁️Commercial & Financial Management - Take full ownership of the numbers, holding P&L responsibility for your accounts. ☁️ Team Leadership - Lead, coach and champion Customer Success Managers and Data Analysts, helping them do their best work and grow their careers. ☁️ New Business Development - Help shape and evolve our service offering by keeping a close eye on the market and listening to what clients really need. What you bring: ☁️ Financial Services Experience ☁️ Strategic Thinking & Problem Solving ☁️ Commercial & Financial Acumen ☁️ People Leadership & Development ☁️ Client Relationships & Reputation ☁️ Communication & Collaboration What you’ll love about us: We’re more than a workplace; we’re a community that values individuals and fosters inclusion. ☁️ Award-Winning Culture: Great Place to Work & The Sunday Times Best Places to Work. ☁️ Work/Life Balance: We genuinely prioritise balance; work stays at work ☁️ Generous Time Off: 30 days of holiday plus public holidays. ☁️ Health Benefits: Private healthcare ☁️ Secure Your Future: Salary exchange with a 5% pension contribution and life insurance. ☁️ Professional Growth: Time and resources allocated for your development. ☁️ Team Connections: Quarterly meetups Equality & Diversity We’re building a workplace where everyone belongs. We value diversity, celebrate differences, and support each other to thrive. Applications are welcome from all backgrounds and we’re happy to make adjustments throughout the recruitment process if needed.

European ETRM Client Partner - £120k-160k Basic + Bonus Global leading ETRM / CTRM consultancy seeks an ETRM Client Partner to account manage and lead all client engagements in Europe, with a day-to-day focus on 1-3 of their key clients. My client are a very established ETRM / CTRM IT consulting business with a growing reputation globally, but most well known in Europe and North America. As an ETRM / CTRM product agnostic consulting business, you will work with a variety of blue chip multinational clients on Greenfield and upgrade projects across multiple ETRMs including Endur, Aspect, Allegro and RightAngle. Reporting into the European Managing Director, this is a brand new position, created with a very client focused / account managing focus, based ideally from London (where a lot of their clients are based, although they have clients based across Europe). You’ll oversee all ETRM/CTRM projects and programs in Europe, working very closely with clients, building trusted long lasting partnerships with CxOs and senior stakeholders beyond IT, shaping high-value proposals and ensuring a fantastic working relationship. As well as having a strong external client focus, you will also collaborate closely with the consultancy’s delivery teams, ensuring excellence in client delivery and satisfaction, as well as working with the rest of the leadership team to drive new initiatives, best practices and broader company growth. Salary: £120k-160k basic + bonus + benefits Key skills sought: • 10 years+ experience working in ETRM / CTRM consulting either for a competitor consultancy operating at Manager, Senior Manager or Director grade (BA, PM or Program Manager) delivering ETRM / CTRM projects and managing clients., • You could already have made the transition into an Account Manager / Customer Success Manager / Client Partner role or be looking to move your career in this direction from a more consulting ETRM / CTRM delivery manager role, • Strong ETRM / CTRM functional knowledge with the ability to talk credibly with clients about their ETRM / CTRM projects, • Proven experience managing client delivery engagements, • British citizen or hold a UK visa allowing you to live and work in the UK without any restrictions (or similar European passport or visa of based in Continental Europe), • Typically bright, degree educated For more information, please e-mail an up-to-date copy of your CV to Ben at

I’m partnered with an exciting organisation, who are a leading technology player in the energy innovation space, and are now expanding their Billing & Payments capability with a brand-new strategic Director of Product role, due to growth. You will lead the product teams focused on Client Experience and Client Integrations, ensuring their platform empowers energy retailers to build world-class customer journeys and highly efficient back-office operations. This is an opportunity to shape and scale a global product, as they expand across the UK, Europe and Asia, and to take an already talented team through their next phase of growth, excellence and performance. You’ll lead a team of roughly 15–20 with up to 5 direct reports from day one, and will be a key driver in global scalability, product craft and cross-market success. They’re looking for an exceptional Product leader with: • Experience building global products (global → local adaptation ideal), • Strong people leadership & performance management, • Deep product craft and strategic thinking, • Exposure to Billing & Payments systems (integration knowledge a big plus), • Knowledge of APIs and modern platform environments, • Sector experience in Energy/Utilities is highly advantageous, • B2B2C experience is perfect, but B2B SaaS exposure is essential If you’re excited by scaling world-class products, building empowered teams, and taking a platform global, this is genuinely a standout opportunity.

Who We Are Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 130 countries. At Cint, we are committed to innovation and are rapidly expanding our portfolio of data solutions to power the next generation of insights. We are looking for passionate, results-oriented leaders to join us on this journey. Job Description The Senior RevOps Associate is responsible for supporting the day-to-day operational needs of the commercial teams. Working closely with the RevOps team and commercial teams to ensure processes are consistently followed and tools are used effectively to achieve growth objectives. Reporting to the RevOps Director, this role plays a key part in collaborating with Commercial teams and by delivering enhancement, development and improving adoption of the CRM system and tech stack including Salesforce, Conversation Intelligence, prospecting and outreach tools drive sales effectiveness, performance and overall revenue growth. Collaborating with Commercial Sales leaders and managers, the Senior RevOps Associate helps optimize revenue operations to achieve growth objectives and collaborate cross-functionally to improve alignment across departments. The Senior RevOps Associate will primarily support the Exchange GSA and Key Accounts as well as the Exchange Delivery teams. Key responsibilities include:ƒ * CRM Management & Support: Assist in updating and maintaining the CRM system (e.g., Salesforce) to ensure data accuracy and consistency. Partner with commercial teams to support CRM adoption, ensure processes are followed, provide trouble shooting assistance and deliver training as needed. Identify enhancements and technical improvement requests, assist with case management, logging incidents with accuracy, coordinating with the Salesforce technical team, Revenue Operations team and other business applications teams as required to drive timely resolution to completion. * Commercial Reporting & Insights: Working with RevOps analytics on reporting and dashboards to track commercial metrics such as pipeline health, quota attainment, lead conversion and forecasting accuracy in CRM and other platforms. Highlight trends and work with RevOps Director to provide actionable insights to commercial leadership. * Commercial Process Support: Ensure that commercial processes are followed consistently, systems and tools are adopted, utilized effectively and best practice is shared. Work with the commercial teams to identify and implement any changes or improvements. * Lead Management & Routing: Support lead assignment, routing and tracking processes to ensure leads are distributed appropriately and followed up on in a timely manner. With support from Marketing Ops work with sales teams to optimize lead generation and conversion efforts. * Commercial Technology Support: Help to maintain commercial tools and technologies that support the customer journey, such as automation tools, CRM plugins, and sales productivity systems. Ensure the commercial teams are trained and usage is accurately reported to aid adoption of and value from the technologies. * Building Rapport: Develop trusted and productive working relationships with team managers and senior sales leaders, providing consistent and reliable support to drive collaboration. * Cross-functional Collaboration: Serve as a liaison between teams to ensure efficient communication and alignment on operational priorities & shared goals. Support cross-departmental initiatives that impact RevOps and its customers. * Documentation & Training: Schedule and help deliver training sessions alongside RevOps Director & Revenue Enablement. Assist in creating and maintaining documentation related to commercial processes, best practices, and commercial systems. Qualifications * Experience in revenue operations, sales operations, sales support, customer experience or a related field is an advantage but not essential. * Experience with CRM systems (e.g. Salesforce preferred). * Strong written and verbal communication skills, with the proven ability to work cross-functionally and communicate clearly and effectively with managers, stakeholders and diverse teams. * Detail-oriented and highly organized, with strong problem-solving skills and mindset to creativity address challenges. * Strong organizational and time management skills, with the ability to effectively balance multiple priorities. Demonstrates a passion for delivering high-quality service and the adaptability to respond to evolving customer and business needs. Additional Information The Senior RevOps Associate is essential in ensuring the smooth functioning of revenue operations, supporting the commercial teams with accurate data, optimized processes, and actionable insights that contribute to overall commercial success and revenue growth. Our Values Collaboration is our superpower • We uncover rich perspectives across the world, • Success happens together, • We’re pioneers in our industry, • Our curiosity is insatiable, • We’re accountable for our work and actions, • Excellence comes as standard, • We learn from each other’s experiences, • Stop and listen; every opinion matters, • We embrace diversity, equity and inclusion. More About Cint We’re proud to be recognised in Newsweek’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth. In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries. Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. () Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide.

Public Sector Business Development Director Role Overview At KPMG, you will bring your industry knowledge and technology experience to map customer business challenges to Microsoft AI Business Solutions, shape end-to-end transformational journeys, and deliver real business value to our clients. The core element of the role is to drive new business in Central Government clients through collaborating with the broader firm, owning the Microsoft alliance within the sector and leveraging your industry connections to identify new opportunities and building partnerships to overseeing bids and ensuring successful delivery. This role requires a blend of strategic vision, operational excellence, and a deep understanding of the public sector landscape. As part of this role, you will lead our teams, and coach and mentor junior members in their own career progressions whilst contributing to our overall go-to-market activities through building the KPMG brand and being visible as a leading advisor within our clients, the market, and our alliance partner Microsoft. You will also be a key part of the governance layer within the practice ensuring compliance and quality is at the heart of our sales approach. This role is crucial in shaping the sales and pre-sales strategy, delivering high-impact presentations, and demonstrating the value of solutions to potential clients. The Director will also play a key role in building and maintaining strategic relationships with key stakeholders, both internally and externally. You will be responsible for driving revenue growth and market share within the public sector, predominantly Central Government, focusing on Microsoft solutions and services within the AI Business Solutions pillar. This is a critical role for our firm, and we are looking for a proven leader with a strong track record of success in selling complex solutions to the Public Sector. Key Responsibilities Develop and Execute Strategy: • Create and implement a comprehensive business development strategy for Central Government, aligning with organisational goals and market trends. Achieve and exceed individual and team sales and business origination targets through leading the end-to-end sales process, ensuring profitability and client satisfaction Market Intelligence: • Conduct market research to identify trends, competitor activity, and emerging opportunities, ensuring the business remains agile and responsive. Align the market opportunity, Microsoft technology and KPMG capability to define relevant market propositions and continually adapt our offering and GTM approach. Own the go-to-market strategy and orchestrate the creation of relevant propositions and assets to drive pipeline. Delivering c compelling content and proposals to potential clients. Pipeline Generation: • Identify, qualify, and pursue new business opportunities within Central Government departments and agencies, building a robust pipeline to achieve growth targets. Lead on sales excellence, identifying opportunities for improving pre-sales processes, tools, and methodologies to enhance efficiency and effectiveness. Stakeholder Engagement & Collaboration: • Build and maintain strong relationships with key government stakeholders, industry partners, and internal teams to position the organisation as a trusted advisor. Collaborate with other teams within KPMG, including delivery, marketing, and technology. Particularly in large scale transformation programmes (typically greater than £2m) where your role will be to lead and augment bid teams. Thought Leadership: • Actively participate in industry events, conferences, and networking opportunities to build brand visibility and generate new leads by proactively positioning KPMG as a trusted advisor to capitalise on new growth areas Performance Management: • Set clear performance goals for your direct business development team to align to the business strategy. Drive business and team success through the implementation and management of this, identifying opportunities for improvement and acceleration. Support this through providing coaching and feedback, and foster a culture of excellence, innovation, and collaboration. Market Intelligence: • Conduct market research to identify trends, competitor activity, and emerging opportunities, ensuring the business remains agile and responsive. Align the market opportunity, Microsoft technology and KPMG capability to define relevant market propositions and continually adapt our offering and GTM approach. Own the go-to-market strategy and orchestrate the creation of relevant propositions and assets to drive pipeline. Delivering c compelling content and proposals to potential clients. Governance and Compliance: • Ensure all business development activities adhere to internal governance, quality standards, and public sector procurement regulations. Lead on risk processes and model leading practice to the team. The Person • Extensive experience in business development sales, with a proven track record of winning and delivering complex deals in the public sector, ideally Central Government. Demonstrative sales experience working in large matrix organisations with senior stakeholders from either large consulting organisations or system integrators to develop pipeline leveraging alliances and strategic partnerships., • Strong understanding of government procurement processes, frameworks, and compliance requirements., • Passionate about talking to clients on current technology issues and market direction and seeks collaborative ways of working with both clients, technology alliances and KPMG teams., • Strategic thinker with creative problem-solving skills and the ability to navigate ambiguity. Exceptional leadership and people management skills, with a proven ability to lead, motivate, and develop high-performing teams., • Strong strategic planning skills, with the ability to develop and execute innovative sales strategies, • Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and persuasively., • Deep knowledge of Microsoft technologies and how these align to client challenges in complex digital transformation programmes., • Flexible and resilient – this team works at a fast pace, so you will be priority focused, detail-conscious, dedicated, and able to work calmly under pressure and be adaptable Certifications and Education • Bachelor's degree in business administration, marketing, or equivalent, • Proven experience in sales, with a track record of success in selling Microsoft solutions to the public sector, • Strong understanding of the public sector landscape and the challenges and opportunities faced by government agencies, • Deep knowledge of data analytics and related technologies, including cloud computing, artificial intelligence, and machine learning, • Excellent communication, presentation, and negotiation skills, • Proven leadership ability, with a track record of building and motivating high-performing teams.

Sales Operations Director page is loaded Sales Operations DirectorApply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id 31032 FICO (NYSE: FICO)is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity “Our Field Operations team plays a critical role in supporting our sales organization in driving growth and success. As a Director of Field Operations, you will be at the very heart of our software business and a key part of our EMEA Sales Leadership team. You’ll manage a team of people; developing and mentoring them, overseeing and creating the processes that keep our business running smoothly and leading through diverse challenges. We are looking for top talent to join our world-class team of professionals and genuinely excited by the fresh perspectives and innovation that new team members bring to our business.” VP, Sales Operations What You Will Contribute • Cross-team collaboration: operational support for the EMEA Direct Sales organization, working collaboratively with members of Sales, Marketing, Finance, Legal, and Product., • Prioritizie and orchestrate key strategic initiatives that drive growth and improve business performance (e.g., enhancing pipeline quality, improving forecasting accuracy, streamlining the sales cycle, account planning and reviews)., • Leading the operating cadence across EMEA: quarterly business reviews; talent and headcount reviews; forecasting updates; pipeline reviews; customer success reviews; quarter-end activities; business updates., • Regional strategic planning: market analysis; territory and resource planning; compensation design; quota setting; enabling Sales to achieve corporate targets., • Tracking KPMs and building reporting frameworks to enhance pipeline visibility, monitor sales performance and provide senior leadership with actionable insights that support strategic planning., • Ensuring data integrity and hygiene to enable reliable reporting and effective decision-making., • Sales team support and enablement: problem solving to maintain deal momentum and providing comprehensive operational support to sales, with the aim of reducing noise that takes away from selling., • In-depth knowledge of Salesforce systems and sales processes to identify bottlenecks in the sales process, solve business problems and uncover opportunities for improvement and efficiency., • A positive attitude with eagerness to execute at levels above and beyond expectations., • Proven ability to collaborate within a team to solve business problems with an open mind and earn the respect and trust of others., • Capability to maintain professionalism and urgency while delivering high levels of performance under pressure in a fast-paced, high-volume, and transformational environment., • Experience using critical thinking to promote accuracy, identify trends, and recommend business decisions that align with corporate initiatives., • Excellent verbal and written communication skills, appropriate for diverse audiences at all levels., • Confidence and proficiency using the Microsoft Office suite to create leadership presentations or briefing documents., • Significant experience in software sales/revenue operations and sales compensation, or finance., • Previous experience of managing a team, • An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others., • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences., • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so., • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. #LI-MR1 Why Make a Move to FICO? At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide: • Credit Scoring — FICO Scores are used by 90 of the top 100 US lenders., • Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems., • Lending — 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to the FICO Privacy policy at FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfil your career potential! \n#J-18808-Ljbffr

Account Director, Sales Project Management £80,000-100,000 base + strong commission structure Southwark, Hybrid Harnham have partnered with an innovative SaaS scale-up using advanced text analytics to help global brands understand why their customers think, feel and behave the way they do. Their platform turns customer feedback, surveys and social media data into actionable insights that drive smarter business decisions. As they continue to grow, they’re looking for a Senior Customer Success Manager to join the team and play a key role in delivering real impact for enterprise clients across industries. The Role As Account Director, Sales Project Management, you’ll build long-term relationships with clients, helping them extract maximum value from the platform and uncover meaningful insights that inform strategy and performance. You’ll: • Act as the main contact for a portfolio of enterprise clients, guiding them from onboarding through renewal., • Translate client goals into clear research briefs and actionable recommendations., • Present findings confidently to senior stakeholders, showcasing the commercial impact of insights., • Collaborate closely with Product, Data and Sales teams to ensure seamless client delivery., • Identify opportunities for account growth through upsell and cross-sell initiatives., • Lead QBRs, roadmap sessions, and data-driven discussions with clients. What We’re Looking For • Experience in Customer Success CX, ideally within SaaS or CRM systems, • Sales methodologies tools such as SPIN or MEDDICC, • Skilled communicator and presenter, able to distil complex insights into clear client stories., • Strong analytical mindset with a passion for solving problems and finding meaning in data., • Proven ability to manage multiple enterprise relationships simultaneously., • Commercially savvy, with a track record of driving retention and growth., • Curious, proactive, and collaborative — someone who thrives in a fast-growing, innovative environment. What’s on Offer • £100,000 base + strong commission structure, • Ongoing training and development from day one, • Opportunities for rapid progression — internal promotion is encouraged, • 24 days annual leave + bank holidays, • Regular team socials and company events, • Tech Scheme & Cycle to Work benefits, • Employee wellbeing support and learning academy If interested apply below or send your CV to

Who We Are At Behaviorally, we’re reshaping the way the world’s top brands understand and influence consumer decisions at the point of purchase. With deep behavioral expertise combined with cutting edge technology, we guide clients across retail and CPG landscapes through complex shopper journeys—both online and offline. We help leading FMCG/CPG companies boost sales with effective packaging and shopper strategies. Our PackPower Score™ is the industry standard metric for packaging design, linking directly to sales to predict pack performance. What You Will Do as a Key Member of Our Team • Lead High-Impact Client Relationships – Manage a portfolio of key client accounts generating $1M-$2M annual revenue, ensuring consistent value delivery and long-term growth., • Accelerate Client Growth – Develop strategic account plans that unlock new opportunities, drive retention, and maintain a healthy pipeline of proposals exceeding $500K., • Broaden Client Engagement – Begin introducing clients to the full range of Behaviorally’s product offerings, including quantitative, qualitative, and AI-enabled solutions., • Deliver Consistent Excellence – Ensure projects are executed efficiently and aligned with revenue targets, budget guidelines, and client success metrics., • Plan with Precision – Develop accurate revenue forecasts across weekly, monthly, quarterly, and yearly intervals to support business planning and resource allocation., • Strengthen Client Partnerships – Cultivate and grow trusted relationships with client stakeholders, acting as a key advisor on research solutions and behavioral insights., • Elevate Team Output – Work collaboratively to deliver high-quality, insight-driven work that aligns with our behavioral framework and productized approach., • Execute Strategic Goals – Drive progress against Behaviorally’s corporate KPIs and play an active role in key company initiatives. Desired Skills and Experience • 5+ years of experience in market research, customer success, or a related client-facing role, • Proven ability to manage complex client relationships with measurable revenue impact, • Solid grasp of research methodologies—quantitative, qualitative, and emerging AI-based approaches, • Team player with experience leading and building collaboration to deliver client projects, • Excellent communication skills—capable of articulating insights clearly and persuasively to both internal teams and clients, • A commercial mindset, strategic thinker, and detail-oriented executor, • Naturally curious, self-motivated, and confident navigating ambiguity in a fast-paced environment What You'll Enjoy as Part of the Team: We know people do their best work when they feel trusted, supported, and valued. That’s why our benefits go beyond the basics: • 25 Days Holiday Pay – your time matters, • Hybrid work flexibility – 3 days onsite at our London UK office, • Competitive salary with performance bonus opportunities, • Health and wellness benefits, • Pension Scheme Enrollment, • Ongoing training, mentorship, and development opportunities, • Company-sponsored team events, recognition programs, and celebrations Core Competencies for Future Growth • Technology Fluency – Demonstrates curiosity and comfort with AI, automation, and data visualization tools that enhance insights delivery., • Commercial Mindset – Links research outcomes to client growth, retention, and ROI., • Adaptability & Continuous Learning – Stays ahead of new tools, methods, and technologies in a fast-changing insights environment., • Collaboration & Influence – Partners across teams to embed insights into strategic decisions and client actions. Our Ethical Commitment to You At Behaviorally, we are committed to a work environment that is inclusive and free of discrimination. We are proud to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status, or any other factors prohibited by law.

Up to £110,000 + Bonus + Outstanding Benefits Opened by Charles Henry Harrod, an East End grocer and tea merchant, in 1834, relocating to Knightsbridge in 1849, The Harrods store is recognised globally as a symbol of excellence. Harrods is a truly iconic landmark known all over the World, welcoming visitors from all over. Today, Harrods is one of the world’s few single-site department stores, occupying a prime five-acre site along the Brompton Road. They are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and a celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, they offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. They are committed to excellence and artistry, inspired to reinvent and surprise, ensuring their position as a leader in the category. Since 2017, their Owner Qatar Investment Authority (QIA) has supported their decision to invest into the evolution of the store. From Fashion Designer rooms to extended beauty Halls, food halls and restaurants, every aspect of the store is being re-imagined to optimise the customer experience and enable Harrods to maintain their place as the masters of luxury and the experts of exceptional. Every year, over 60 million domestic and international visitors connect with them online and through their stores in Knightsbridge, Heathrow & Gatwick airports and H Beauty emporiums as they wish to experience something unique that is quintessentially British. Reporting to the Director of Security and Safety, the Head of Security and Loss Prevention will play a pivotal role in overseeing the Security function, including the Uniformed Security operation, Loss Prevention and Investigations, the Security Operations Centre, and the Security Projects teams, driving performance, engagement and development. You will support the development of the Security strategy, ensuring the leadership team is set-up for success with a focus on people and talent, operational excellence, loss prevention, building a security culture and driving innovation within the function. We are seeking a proactive, detail-oriented leader with demonstrable experience primarily in loss prevention strategy. The successful candidate will bring exceptional communication skills, remain calm under pressure, and have a proven track record of leading, motivating, and developing teams, with strong decision-making and problem-solving abilities and a commitment to continuous improvement. For a briefing discussion please contact our retained advisors Michael Hewlett and Sian Gardiner at MRG. Applications should consist of a CV and covering letter and should be sent to both advisors to be considered. Closing date for applications is Sunday 15th of February 2026 First interviews will take place week commencing 2nd of March. The Management Recruitment Group has been exclusively retained for this campaign. All direct and third-party applications will be forwarded to them.

About Netcraft Netcraft is the global leader in cybercrime detection and disruption. We’re a trusted partner for three of the four largest companies in the world, and many large country governments. We've blocked almost 200 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks. Our purpose and passion are focused on just one thing: protecting the world from cybercrime. Our passion doesn't stop at what we do - it shapes how we work, too. We're proud of our talented team and the value each person brings. That's why we've created a workplace where people feel supported and inspired, from great benefits and wellness programs to fun social events. The role Reporting directly to the Director of Sales and liaising closely with your colleagues in the UK and other teams around the world, you’ll be focused on expanding our EMEA customer base by identifying and winning new business customers. This is what you’ll be doing, day to day: • Driving new business opportunities within the EMEA region and securing contracts with new customers against your targets, • Driving the entire sales cycle from initial customer engagement to close, • Managing pipeline coverage to generate own leads in addition to those provided through daily prospecting via email, LinkedIn and phone, • Consulting with prospects about business challenges and requirements around cybersecurity, • Maintaining a high level of relevant domain knowledge and having meaningful conversations with prospects, • Drafting and delivering winning proposals, working with our technical team where required to address customer requirements, • Reporting on sales activity and ensuring the CRM (Salesforce) is maintained daily with new business activity, keeping detailed notes on prospect and customer interactions, • Providing feedback and ideas on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation, • Conducting all sales activities with the highest degree of professionalism and integrity. What you’ll need to be successful • Substantial proven experience of successful B2B sales within the enterprise segment including closing high-value deals and exceeding quotas., • Proven ability to identify and resolve customer needs through strong product knowledge and solution-selling within the digital risk protection space., • Excellent customer engagement and relationship-building skills, • A successful track record in meeting and exceeding sales targets, • Self-starter who is creative and able to organise, prioritise, and plan their activities effectively, including on site customer visits, • Team player mindset, with strong interpersonal skills, working collaboratively towards a shared vision for our future success, • Excellent communication, including strong presentation and influencing skills, • Technically competent, with a willingness to learn and develop, • Familiarity with Salesforce or similar software, • An interest in cybersecurity and an eagerness to learn and develop Additional skills that could be helpful for this role: • Fluency in Spanish, French or German If you think this role is the one for you, please get in touch with us. We’d love to hear from you. The reward package: We like to look after our people well, so your compensation will include: • Attractive salary, reviewed annually, plus a highly motivating commission scheme based on achievement against target, • Hybrid working: please note that our expectation is two days per week in the office, with the flexibility to agree which days with your manager and vary these from time to time as needed., • 33 days holiday per annum (incl. public holidays), • Pension scheme membership with 4% employer contributions + NI savings, • Private health cover, including access to a private GP service, • Comprehensive wellness and support provisions, • Enhanced family leave provisions, • Life Assurance at 4x annual salary, • Two days paid Volunteering Leave per year, • Free meals, drinks and snacks provided daily in the offices, • Regular social events such as a big summer party, Christmas dinners, and annual kick-off, • A tax-efficient cycle to work scheme; and, • An inclusive culture and environment, where you’ll feel genuinely valued and respected. Diversity, Equity and Inclusion This is very important to us and through our ally network we support under-represented groups. We seek to maintain a working environment that is free from bias, harassment or discrimination, and we encourage candidates from any background to apply, regardless of their gender, gender identity, sexual orientation, race/ethnicity, ability/disability, age, religion, or any other specific characteristics. We’re happy to make any adjustments to our hiring process to ensure that all candidates can participate fully and comfortably. Please note Netcraft does not accept any unsolicited approaches from external recruiters.

About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate. Our promise to you: -We will respect and value your background and perspectives -We will work together with integrity -We will share our incredible pride for job, company, and industry What we ask of you: -Bring passion to all that you do -Listen, move fast and think innovatively -Speak up, have ideas, and share them -Believe in customer service, and treating every person with kindness As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world. Who we are: We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travellers. Through the years we have worked incredibly hard to create an experience that is both accessible and quality. Almost 26 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts. In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances, and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa, etc. With the future of travel always insight, we created Smart Traveller, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better. Join our family today. Together, we'll make travel better. About the job: Your role will be to lead the Europe & UK Region Human Resources function while ensuring alignment with the overall business strategic direction and industry’s requirements. The Human Resources department covers several functional capabilities that include talent management, talent acquisition, change management, compensation, and benefits, learning and development, employee engagement and communication, HR operations, etc. Strategic Roles and Responsibilities: • Act as a human resource advisor to EMEA HR Director, • Develop the HR strategy/plan of the company by incorporating input from respective functions of HR in alignment with the Group strategic objectives, HR strategic priorities and alignment with Group HR guidelines., • Develop periodic reports to measure the performance of HR and the successful implementation of its plans while ensuring that it is permanently perceived as a key player and a strategic partner to the business., • Lead the implementation of HR policies across the region in line with Group policies and governance frameworks and identify opportunities for continuous improvement across the region in terms of HR good practices related to performance management, leadership development, recognition, talent management, talent acquisition and other areas., • Establish and periodically revisit the budget requirements of HR, and accordingly take a strategic part in the development of the company’s budget from an HR perspective Risk Management Roles and Responsibilities: • Manage function’s risk by communicating and consulting with relevant internal and external stakeholders to identify risks and mitigate them as per pre-defined frameworks and procedures. Operational Roles and Responsibilities Talent Acquisition: • Lead workforce planning activities across the region and ensure proper implementation of its policies and procedures by various functions., • Work with the business leaders to assess staffing needs on a periodic basis., • Direct the region recruitment activities to ensure proactive, timely and effective recruitment for all vacancies in line with the business needs and requirements., • Encourage internal recruitment and secondment drivers for all vacancies to encourage employee career growth within the region, • Develop and implement specific action plans to minimize employee turnover, maximize retention and report on the plans’ effectiveness., • Build relations and liaise with external bodies including government institutes, recruitment agencies, etc., to facilitate recruitment., • Ensure that new hires are getting the proper induction at all levels e.g., on the job, culture, introduction to peers, etc. Talent Management: • Lead the talent management flow in the region in alignment with identified Group framework and tools to identify, assess, develop, retain, and deploy talent., • Ensure proper implementation of career planning framework, process, and tools to enable the company to retain and develop its talent sustainably., • Monitor proper implementation of the succession plan from identifying critical positions to monitoring the development of key successors that are identified among the pool of talent at the Company, • Oversee the implementation of the region Performance Management System across the company, oversee the monitoring and evaluation of employee performance; ensure that appraisals across the company are conducted in line with the performance expectations of each role. Learning and Development: • Ensure that learning and development framework and tools are well implemented throughout the region to maintain professional development of the employees., • Oversee the development of the training calendar and budget, in line with assessed training needs and supervise the execution of training plans. Change Management and HR Communications: • Lead organizational change management while ensuring that the region is embracing the dynamic environment it operates in, • Ensure that employees’ HR-related complaints and suggestions are effectively managed, and that lessons learned are extracted and shared with the team when it comes to complaints and issues., • Manage employee engagement surveys and ensure results are well extracted into action plans to positively influence motivation and performance levels within the workforce., • Plan and implement the HR communication processes to ensure rapid transfer of accurate information up, down, and across the company by reviewing HR content messaging, deciding on relevant audience, frequency, medium, etc. within the guidelines of Group policies. Compensation and Benefits: • Provide input into the design of the general compensation and benefits policies designed., • Implement the general compensation and benefits policies to what fits best to the company in line with the company HR strategy, business requirements and in consistency with the Group policies., • Manage the evaluation and benchmark of compensation practices and annual salary reviews pertaining to the industry with the support and guidance of the company Reward function to ensure economies of scale from a vendor management perspective. Organization Development, • Oversee the implementation of organizational development initiatives across the region. These include but are not limited to; the redesign of organization structure, defining functional roles, developing delegation of authority matrix, etc. within the company policies and frameworks., • Manage job analysis exercise and ensure proper implementation of job descriptions for positions across the Region. Employee Services: • Ensure proper management of employee services processes, including employee data, leaves, separation, etc., • Optimize the use of the HRIS system to improve efficiency and effectiveness of HR processes, increase employee-centricity and enhance self-service in collaboration with Corporate HR team. HR Performance Management, • Measure HR performance based on HR predefined dashboard (financials, business effectiveness (process), people, and customers), • Manage workforce analytics using business intelligence tools, reporting mechanisms, and metrics People Management Roles and Responsibilities, • Provide leadership and direction to subordinates towards the achievement of goals and objectives., • Ensure that team members acquire the required skills and knowledge through appropriate training programs, while identifying the appropriate gaps and training costs/benefits to ensure budgetary parameters are met., • Ensure potential successors are identified, developed, and trained for succession planning purposes Qualifications: • Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree preferred)., • Professional HR certification (e.g., SPHR, SHRM-SCP) is a plus., • Extensive experience (10 years) in HR leadership roles, including strategic HR planning and team management., • Strong knowledge of employment laws and regulations., • Excellent communication, interpersonal, and leadership skills., • Proven ability to develop and implement HR strategies that drive organizational success., • Demonstrated experience in talent acquisition, employee engagement, and talent management., • Proficiency in HR software and systems.

ABOUT US Total Management Group is widely recognised as a world-leading provider of event and travel solutions. We are currently seeking a motivated candidate to join our fast-growing Events division, Total Management Events. With a wealth of experience behind us, synergistic supporting services and our company values, Total Management Events offers a service that is uncompromised in delivering seamless, well considered, high quality event solutions to global corporate clients, leading brands, and industry names. At Total Management Group you have the opportunity to join a creative and dynamic team, providing unique and personalised experiences, elevating the ordinary and striving for excellence. ROLE OVERVIEW As Event Director, you will lead the successful delivery of events across our key accounts, while managing and inspiring the events team to drive exceptional outcomes. This hands-on, multifaceted role offers the opportunity to create innovative concepts, oversee large-scale budgets, and shape the future of our event portfolio. You will play a pivotal role in strategic business development, including onboarding new accounts and strengthening relationships with our existing clientswhile also taking active hands-on leadership for our most important event projects. By thinking creatively and proactively, you will contribute to the growth of the business, providing valuable support to the leadership team and fostering collaboration across departments. Your focus will be on ensuring seamless project delivery, maintaining high levels of customer satisfaction, and tailoring solutions to meet client needs. Through building strong relationships and gaining a deep understanding of client requirements, you will overcome challenges and consistently deliver first-class service that sets us apart. SKILLS & ATTRIBUTES • 10+ Years experience delivering Brand Experiences, Meetings, Incentives, Conferences, and Expositions globally, • 5+ Years producing for an event or marketing agency, • Crafting comprehensive proposals and delivering creative, compelling client pitches., • Proven expertise in managing RFPs with precision and professionalism., • Strong knowledge of AV and production processes to ensure seamless event execution., • Exceptional skills in event operations, including the implementation and execution of efficient processes., • In-depth understanding of global venues, complemented by excellent research capabilities., • Demonstrated expertise in managing complex, large-scale budgets (over $1M) across multiple currencies., • Proficiency in forecasting and revenue projection to support strategic planning., • Expertise in business development, including identifying new opportunities, nurturing client relationships, and driving revenue growth., • Commitment to maintaining and enhancing company standards, ensuring brand consistency internally and externally., • Exceptional time management, problem-solving, and organizational skills., • Ability to anticipate needs, prioritize tasks effectively, and meet tight deadlines., • Proactive and adaptable with a "can-do" attitude and willingness to take initiative., • A creative and structured mindset that thrives under pressure., • Focus on delivering outstanding customer experiences with a dedication to exceeding expectations., • Strong line management skills, with experience leading teams of 4 or more., • Excellent written and verbal communication skills, with fluency in English essential; proficiency in additional languages is an advantage., • Advanced proficiency in IT tools, including Microsoft Word, Excel, Salesforce, and PowerPoint. THE IMPACT YOU CAN HAVE • Build and Strengthen Relationships - As the cornerstone of all new and existing relationships, you’ll cultivate trust and collaboration with clients, partners, and stakeholders. Your ability to multitask and excel in a fast-paced environment ensures the seamless delivery of projects, even under tight deadlines., • Lead with Adaptability and Efficiency - By proactively addressing challenges and inspiring your team, you will guide the company toward achieving its strategic goals. Your leadership sets the tone for operational excellence and continuous improvement., • Drive Business Development and Customer Experience - Possessing a results-oriented approach, you will identify growth opportunities, exceed targets, and elevate the customer and client journey. Your commitment to delivering exceptional experiences will leave a lasting impression and amplify the company's success. WHY TOTAL MANAGEMENT We strive to be an equal opportunity employer, providing career development and growth with competitive salaries. We have an employee focused culture and an active employee engagement. Recognised as one of The Sunday Times Best Places to Work in 2025 and 2024. WHAT IS ON OFFER • Competitive salary, • 25 days annual leave plus bank holidays, • Hybrid working, 4 days in the office and 1 day from home, • Additional 14 days per year work from home, • Medicash medical based benefit scheme, • Tech & Cycle Scheme, • Preferential Travel Rates, • Monthly Pay Day Meals & Company Socials

Job Title: Technical Sales Associate/ Manager Salary: £30-70k+ (base, depending on experience), plus performance & commission-based bonuses Location: London/ Leeds, Travel across UK & EU required Reports to: Technical Sales Manager/ Managing Director About Anstar: Founded in 2018, Anstar is a dynamic, rapidly growing speciality chemicals distributor. With deep cultural and commercial expertise, we serve as a trusted bridge between Eastern manufacturers and global markets. We have quickly established ourselves as leaders in the UV-curing sector, achieving significant market share in Photoinitiators. Our agile, lean structure prioritises transparency, openness, and a customer-first approach, driven by ambitious, high-potential individuals. Backed by a robust global supply chain, European warehousing, and local support, Anstar provides high-quality chemical products with unmatched efficiency. We continually build on our core strengths and explore new market opportunities aligned with our expertise. Highlights: • We are committed to sustainable business practices, including the supply of bio-sourced raw materials, aiming for long-term success while minimising environmental impact, • Technical excellence is a priority; all our sales personnel possess a strong technical (Chemistry) background, enabling us to offer full-breadth service, • We embrace a 'Technology First' approach, utilising cutting-edge software and automation to drive efficiency and scalable growth The Opportunity: We are seeking an ambitious, technically strong individual with a background in Chemistry or a related field, sharp commercial acumen and strong critical thinking skills to support and drive Anstar’s growth. You will help develop our global UV-curing business unit, with the option to contribute to our emerging ventures in Nutraceuticals (food, animal feed, cosmetics and pharmaceuticals). Depending on your experience, you will either grow into or already operate as a key commercial lead: nurturing existing customer relationships, driving new business and playing a pivotal role in shaping and expanding a high-growth business unit. We are particularly looking for someone who is technically sharp, energetic and hard-working, with the desire to grow their responsibilities and impact as the business scales. Key responsibilities include but are not limited to: • Support Anstar with its strategy to develop both our UV-curing and the new Nutraceuticals business units, • Proactively identify and pursue new business opportunities, cultivate relationships with potential clients and negotiate contracts to secure new accounts globally, • Build and maintain strong relationships with existing customers, understanding their technical and commercial needs, addressing inquiries, and providing exceptional service, • Stay ahead of industry trends, market dynamics, and competitor activities. Conduct market research and analysis to identify potential growth areas, customer demands, and emerging opportunities, • Track sales performance against targets, analyse key metrics, and prepare regular reports and forecasts, • Produce company presentations and present to potential and current customers, • Act as a brand ambassador at industry events, trade shows, and conferences, representing the company professionally, networking with key stakeholders, and promoting the company's products and services, • Continuously evaluate and improve sales processes, tools, and methodologies to enhance efficiency, productivity and customer satisfaction Essential requirements for the role: • A degree (BSc/MSc) in Chemistry or a related scientific discipline from a reputable university, with strong technical proficiency, • At least one year of sales experience, • Strong and demonstrable business acumen, • Ability to conduct market analysis and contribute to sales planning, • Excellent verbal and written communication skills and have high interpersonal competence and negotiation abilities, • Proficient in creating and delivering client-ready presentations, • You are able to work independently under remote management (e.g., WFH), • Highly proficient with standard business technology (laptops, phones) and Microsoft Office Suite (Excel, PowerPoint, Word, Teams), • Willingness to travel globally when required and to travel to our Leeds head office on a regular/ semi-regular basis depending on home location Advantageous/desirable section • Direct experience in B2B technical sales, with a proven track record and technical background in (speciality) chemical industries, • Understanding of UV-curable technology, key raw materials (e.g. Photoinitiators, Monomers, Oligomers) and downstream applications (coatings, inks, paints, adhesives etc.), • PhD in Chemistry The interview process will consist of an initial phone call, followed by 2-3 interview rounds. Equal Opportunity: Anstar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Website: HQ: Airedale House, 423 Kirkstall Rd, Leeds, LS4 2EW, UK Founder & Managing Director: Dr Liangyu Hawkes We look forward to welcoming talented individuals into our dynamic team. The Anstar Team

Hunters Estate Agents Shoreditch is on the lookout for a driven Sales Consultant ready to thrive in a fast-paced, stylish London market — with serious earning potential and real career progression. 📍 Shoreditch, London 💷 £50,000+ OTE (uncapped commission & bonuses) 🚗 £250/month car allowance or company car 🎓 NAEA qualification fully funded 🌍 Staff holidays, awards ceremonies & direct mentoring from the Sales Director Why this role stands out 👇 ✔ Full training through the Hunters Training Academy ✔ Learn directly from a Sales Director with 20+ years’ Shoreditch experience ✔ Uncapped earnings — your ambition sets the limit ✔ A supportive, high-energy team that celebrates success ✔ Clear progression in a market that rewards hard work Who we’re looking for: Someone ambitious, confident, and hungry to succeed. Sales or customer service experience is a plus, but not essential — attitude matters more than background. A full UK driving licence is required. If you’re ready to turn ambition into a career you’re genuinely proud of, we’d love to hear from you.

Enterprise Account Executive SaaS | MarTech | Retail | Brands Salary: £70k - £90k + Double OTE About the Business A global leader in conversion measurement helping some of the world's leading retailers and consumer brands (think names like Hugo Boss and M&S) increase conversion through higher engagement, increased trust, and measurable uplift in sales. The Role • Selling into retailers and consumer brands across the UK and Europe, • Dedicated SDR support provided, • Deal sizes ranging from £50k to £250k, • Hybrid working, three days per week in the office What You'll Be Doing • Owning the full enterprise sales cycle from discovery to close, • Engaging senior stakeholders across ecommerce, digital, marketing, and CX, • Leading consultative, insight-driven sales conversations, • Managing complex deal structures and multi-year negotiations, • Working closely with SDRs, marketing, product, and customer success, • Positioning a solution that directly impacts conversion, revenue, and trust Must-Have Experience & Skills • Experience selling MarTech solutions (highly beneficial), • Selling SaaS into brands and or retailers, • Familiarity with enterprise sales methodologies such as MEDDIC or MEDDPICC, • Proven success in complex, multi-stakeholder deals and long, strategic sales cycles, • Comfortable operating at Director, VP, and C-suite level Why This Role? • Enterprise customers that already understand the value, • A product that genuinely influences buying behaviour, • Clear roadmap with AI innovation launching next year, • High-autonomy, high-trust sales culture, • Realistic targets and a strong commission structure Get in touch to find out more at Desired Skills and Experience Sales, Account Executive, SaaS, Martech, Retail, Ecommerce Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.

Job title: Public Sector Account Director - Digital Transformation/Data/AI Location: London - Hybrid Salary: £90,000-£100,000 x2 OTE + Benefits Would you be interested in working for an award winning, fast growth Digital Transformation and Data/AI business? With an impressive expanding client list, the business has scaled up by 30% YOY for the last 3 years running! You will be responsible for building Public Sector Enterprise-level relationships, delivering market leading solutions across Cloud/Data/AI, whilst owning deals end to end. You would be responsible for strategically growing a set of key Enterprise Public Sector accounts (Central Gov, NHS, Local Gov, Education), which the business has identified as having huge growth potential in this vertical. There is no net new logo business hunting required in this role. With no signs of slowing down they are also on course for another record year of growth in 2025! There is a huge demand in their market at the moment for their portfolio of Cloud, Data/AI and Workplace solutions. They have invested heavily over the last 12 months into SDR support, delivery and pre-sales. They also have some fantastic leadership opportunities and very competitive base salary/OTE. Ideal experience you will have: • 5+ years experience selling Cloud/Data/AI (MS, GCP or AWS) into the Public Sector (Central Gov, NHS, Local Gov, Education), • A proven track record record in achieving and hitting quota, • Strong presence and ability to closely partner with multiple layers of the organization, • Strong analytical background who is driven by business/customer outcomes with a growth mindset, • Ability to adapt and plan on the fly and deliver on both the customer and organizational needs, • Strong communication (both written and oral), negotiation, and presentation skills, • Demonstrated focus on execution towards desired outcomes with a track record of success under pressure If you're interested in finding out more, please don't hesitate and apply today! Please also follow the Adhesion LinkedIn page to be kept in the loop for future Senior Sales roles!

I’m working with a rapidly expanding chilled food business that’s entering an exciting new phase of growth and innovation. They’re now hiring a Head of Grocery to lead a major new product launch and drive their next stage of commercial success. This is an end to end role, you will be the first employee within a new business unit and this role would appealing to someone who wants an end-end broad role with the scope to quickly scale into a cross functional team. Key Responsibilities: • Leading the launch of new chilled products into grocery., • Driving revenue growth and delivering against sales and P&L targets., • Developing new customer accounts and unlocking new commercial opportunities., • Managing and growing relationships with major grocery retailers., • Developing a cross functional team to focus on chilled. The ideal candidate would be: • Proven track record of success either in Commercial Sales or Retail Buying., • Must have experience of the chilled category., • Must have experience with top 4 supermarkets., • Experience owning sales strategy, customer relationships and P&L., • A commercially sharp, hands-on leader who enjoys building things from the ground up. This role would ideally suit a Senior National Account Manager / Head of Grocery who is looking for a new challenge or potentially a Head of Buying / Category Director from a retailer looking to make a career change.

Job Title: Development Planning Manager, EMEA Location: UK Department: Development Who We Are At CloudHQ, our mission is to deliver flexible, efficient, and resilient data center solutions to businesses worldwide. Founded by a pioneer in data center REITs, we are a rapidly growing organization with state-of-the-art data center sites Globally in locations such as Ashburn, London, Frankfurt, Paris, Milan, Osaka and São Paulo. As we embark on an exciting phase of global growth, we are looking for top-tier talent to drive our success and shape the future of CloudHQ. Position Overview: We are seeking a highly skilled and experienced Planning Manager to oversee the project planning and scheduling activities across our data center development projects up to construction stage. This key role will focus on providing a coordinated and a strategic approach, executive and customer reports, ensuring compliance with established standards and stakeholder requirements and optimising project programmes for buildability and planning/utility constraints to align with our strategic objectives. The ideal candidate will possess a strong background in data center project planning, excellent communication skills, experience with preparing pre-construction planning documents and strong stakeholder engagement capabilities. They will be part of a dynamic and integrated team where the ability to provide high quality and accurate outputs at speed will be rewarded. Key Responsibilities: Standard Coordination : • Ensure all pre-constructions are ‘sales ready’ and comply with the required standards from our customer., • Provide executive level reporting based on detailed preconstruction P6 programmes as required., • Conduct regular audits and reviews of project schedules to identify areas for improvement and ensure compliance, • Create and oversee the creation of comprehensive pre-construction project schedules, ensuring alignment with industry standards and all requirements., • Collaborate closely with consultant teams, project management, engineers, and stakeholders to ensure alignment on project timelines and benchmark data., • Report directly to the Project Controls Director, providing insights and assessments on project scheduling status, risks, and performance metrics based on incoming reports., • Analyze data and reports to assess project performance, identify trends, and provide recommendations for strategic decision-making. Qualifications: • Bachelor’s degree in Engineering, Construction Management, or a related field; Master’s degree preferred., • Minimum of 5 years of experience in planning and scheduling for large-scale infrastructure or data center projects., • Proficiency in project planning software (e.g., Primavera P6, Microsoft Project, etc.)., • Excellent analytical, problem-solving, and organizational skills., • Excellent communication and interpersonal skills, with the ability to influence and collaborate across diverse teams., • Knowledge of EMEA regulatory requirements related to data center development is a plus., • Willingness to travel across the Region, as the business requires (25% min) Why Join Us? • Be at the forefront of cutting-edge data centre construction projects in EMEA., • Work with a dynamic, high-performing team in a fast-growing industry., • Competitive compensation and career progression opportunities., • Opportunity to shape the future of mission-critical infrastructure.

Global Director, Technical Customer Support Core & Digital Banking | SaaS & Cloud Platforms Own Platform Resilience. Lead Global Support Transformation. 📍 Location: London 🆔 ANKH ID: 233 Why This Role Matters This is a global leadership role at the heart of a cloud-enabled banking platform, where customer trust, platform resilience, and operational excellence directly impact revenue, reputation, and long-term growth. As Global Director, Technical Customer Support, you will own the evolution of a worldwide support organization supporting mission-critical core and digital banking platforms. Your mandate is not just to “run support”, but to transform how support operates in a SaaS-first, always-on banking environment. This role is ideal for a senior leader who wants enterprise-scale influence, visibility at executive level, and ownership of one of the most critical functions in a modern fintech. The Opportunity Our client is a global fintech innovator delivering core and digital banking solutions to banks across multiple regions. As the platform footprint and SaaS adoption continue to scale, the Support function is being repositioned as a strategic capability, not a reactive one. You will lead this shift — redefining operating models, strengthening governance, and ensuring customers experience reliability, transparency, and confidence at scale. What You Will Own • Global ownership of incident, problem, and escalation management across enterprise banking customers, • Leadership of the transition to a cloud-first, SaaS-aligned support model, including tooling, processes, and engagement frameworks, • Executive-level communication and ownership during critical platform events, acting as the senior escalation authority, • Operational governance covering SLAs, regulatory compliance, security, and data-privacy requirements, • Build, scale, and lead a high-performing global support organisation, including strategic expansion of the Lisbon hub, • Oversight of implementation-to-support transitions, ensuring Day-2 readiness and knowledge continuity, • Deep collaboration with Product, Engineering, IT, and Services to improve root-cause resolution and platform stability, • Introduction of automation, AI, and proactive monitoring to reduce incident volume and resolution time, • Continuous improvement of global support standards, metrics, and customer experience, • Representation of Support in senior leadership forums, influencing roadmap and investment decisions What Makes You a Strong Fit • 10+ years in senior technical customer support or service leadership roles, ideally within banking or financial technology, • Proven experience leading global, distributed teams in complex, regulated environments, • Strong understanding of on-premise and SaaS/cloud support operating models, • Demonstrated success driving operational transformation, not just steady-state operations, • Deep experience with incident management, escalation governance, and executive communication, • Ability to operate calmly and decisively in high-urgency, high-visibility situations, • Strong stakeholder management skills across Product, Engineering, and Commercial leadership, • Willingness to work across time zones and travel occasionally Relevant Technology & Industry Exposure Experience supporting platforms or services from vendors such as: Temenos, Mambu, Backbase, nCino, SAP Fioneer, FIS, Finastra, Oracle Banking, Avaloq, TCS BaNCS, Thought Machine, Infosys Finacle, Q2, Sopra Banking Software, Intellect Design Arena, Tuum, 10x Banking, Fiserv, or similar enterprise banking platforms. Why Join • Global ownership of a mission-critical function within a leading fintech, • Direct impact on platform reliability, customer trust, and SaaS scalability, • High visibility with executive leadership, • Opportunity to shape how enterprise banking support operates in a cloud-first world Application Details Only shortlisted candidates will be contacted. Applications without a detailed CV or without meeting the core requirements will not be considered. If you do not hear from us within 15 days, your profile will be retained for future opportunities.

🚀 We’re Hiring: Senior Sales Director – IT Services (Enterprise Accounts) 📍 Location: London Metropolitan Area, United Kingdom 🌍 Travel: UK & Europe (25–40%) We are looking for a seasoned Senior Sales Director (Farmer/Hunter) to grow and deepen relationships across Enterprise customers in Financial Services, Retail, Consumer Products, Hi-Tech, Travel & Logistics. This role is ideal for a hands-on, deal-oriented sales leader who thrives in a fast-moving, smaller-company environment and can creatively shape solutions across AI-led offerings and Infrastructure/Cloud services. 🔑 What You’ll Do 🔹 Drive expansion revenue through cross-sell and upsell across AI, Data & Analytics, Cloud/Infra Managed Services, Workplace/EUC, and Modernization 🔹 Own renewals, retention (GRR), and expansion (NRR) through proactive governance such as QBRs and MBRs 🔹 Build strong executive relationships across business, IT, and procurement stakeholders 🔹 Create and execute account plans with whitespace analysis, defined use cases, and partner leverage 🔹 Lead complex deal shaping including commercials, contracting, and SOW/MSA amendments 🔹 Run RFx pursuits, proposals, pricing cycles, and executive-level presentations 🔹 Maintain strong pipeline hygiene and forecast accuracy within CRM systems 🔹 Co-sell with hyperscalers and ISV partners including Azure, AWS, and GCP 🔹 Act as a customer advocate by translating business outcomes into measurable KPIs 🎯 What You’ll Bring 🔹 12–20 years of experience in IT Services account management (farming/hunting) 🔹 Proven success selling AI-led solutions (GenAI, AI Ops, Analytics) and Infrastructure/Cloud services 🔹 Strong commercial acumen and negotiation skills 🔹 Comfort operating in a lean, builder-style organization 🔹 Deep experience with enterprise account planning and executive governance 🔹 Strong storytelling skills—business value over technology jargon 🔹 Bachelor’s degree (MBA preferred); Cloud/IT certifications are a plus

When Oktopost was founded in 2013, social media was still a question mark in B2B marketing. We saw its untapped potential to drive real business results and built a platform to help marketers turn social into a measurable growth channel. Since then, social media and software have become mission-critical for B2B marketers. While most platforms are built for B2C, Oktopost is changing the social game for B2B: proving ROI, giving employees a voice, scaling advocacy, and turning social into a growth engine for our customers. Our social suite enables marketers to manage, scale, and measure social media programs, and is trusted by global brands, fully integrated with the modern marketing tech stack. On the outside we are a global, fast-paced, and innovative business with offices in London, Ramat Gan, and Grand Rapids (MI). On the inside we’re a dedicated team focused on helping our customers succeed and grow with social. Oktopost is seeking a strategic, dynamic, and results-driven senior executive to serve as our new Vice President, Sales. This critical leadership role is responsible for defining and executing our global new business strategy, building and scaling a high-performing sales organization across regions, and delivering consistent ARR growth. The VP will partner directly with the executive team to shape our go-to-market strategy, expand our global footprint, and position Oktopost as the undisputed growth partner for B2B marketing leaders. The role manages a team in the UK and works in close parallel with our Director of Sales in North America as well as the wider Oktopost GTM leadership. This is a highly visible, hands-on role for a proven sales leader who thrives in entrepreneurial environments, combines commercial rigor with empathy and accountability, and has a track record of driving sustained growth in SaaS businesses. The ability to engage CMOs and senior leaders in consultative, value-led discussions is essential, along with the vision to position the company as a trusted growth partner. The successful candidate will balance commercial ambition with disciplined process, driving new revenue opportunities while fostering a culture of empathy, excellence, and accountability across the team. As a company, we operate using the EOS (Entrepreneurial Operating System) to maintain form, focus, accountability, and alignment. We also incorporate the Sandler selling methodology across our customer-facing functions, valuing open dialogue, mutual respect, and the discipline of a consultative sales process. What you'll do • Executive Leadership: Serve as a key member of the leadership team, contributing to commercial strategy, planning, and execution., • Act as the executive owner of new logo acquisition and ARR growth., • GTM Sales Strategy: Define and execute a sales strategy that expands Oktopost’s market presence., • Build and refine scalable go-to-market playbooks, territory models, and vertical strategies., • Continuously refine sales processes, prospecting tools, and outreach motions to maximize effectiveness and efficiency in pipeline growth., • Manage revenue forecasting, planning, and reporting., • Team Leadership & Culture: Build, mentor, and inspire a high-performing sales team, with direct management of the AE’s and SDR’s teams., • Drive a culture of accountability, excellence, and development while balancing commercial ambition with empathy., • Recruit, onboard, and retain top sales talent across multiple geographies., • Market & New Customer Engagement: Personally engage with CMOs and other C-level executives in high-value, strategic pipeline opportunities., • Position Oktopost as a trusted advisor and strategic partner to global enterprise accounts., • Actively represent Oktopost at industry events, conferences, and thought-leadership forums., • Cross-Functional Alignment: Partner closely with Marketing, Product, and Customer Success leadership to drive alignment and maximise impact across the go to market engine., • Ensure customer insights and market feedback to influence product roadmap and GTM initiatives., • Operational Excellence: Drive discipline and alignment through EOS (Entrepreneurial Operating System)., • Ensure consistent use of Sandler across the sales function.What we're looking for, • Experience: 15+ years in sales or business development, with at least 5 years in a senior leadership role driving net-new revenue., • Track Record: Proven success in building and scaling new business functions, consistently exceeding pipeline and new logo acquisition targets., • Leadership: Strong leadership and people management skills, with experience recruiting, developing, coaching and inspiring high-performing sales teams., • Executive Selling: Demonstrated ability to lead consultative, high-value conversations with CMOs and senior executives., • Strategic Skills: Strategic thinker with strong analytical and problem-solving capabilities, able to design and execute go-to-market plans., • Technology Proficiency: Skilled in SFDC and sales enablement tools to optimize pipeline management and forecasting., • Operating Systems: Familiarity with EOS (Entrepreneurial Operating System) is a plus., • Sales Methodology: Experience with Sandler or other consultative/challenger sales methodologies is highly beneficial., • Leadership, • Communication, • Strategic Thinking, • Relationship Building, • Results Orientation, • Problem Solving, • Competitive salary and bonus structure, • Comprehensive benefits package, including health, dental, and vision insurance, • UK Pension with company match, • Flexible hybrid setup (3 days in-office, London), • Vacation days + one Friday off every month (MyDay) + flexible vacation day policy

Enterprise Account Director - Cisco, Networking, AI, Managed Services, Professional Services Location: London (Hybrid working) Package: £60k-£85k dependent on historical results, experience and alignment with role specification. Exceptional commission structure: Commission (100%-200% uplift) Healthcare, Pension, Dental Start: ASAP Company Dynamic Search Solutions are partnering with an innovative and fast-growing technology business that’s making waves in the IT and Network Services space. Following continued success and expansion, they’re seeking an experienced Sr Account Manager or Account Director to lead client engagement & develop accounts, through customer satisfaction and delivering market leading IT Services. Based in a modern, collaborative Central London office (with flexible hybrid working), this role offers the opportunity to shape the future of the Enterprise Sales Team and play a pivotal part in mentoring and developing the next generation of sales professionals. Role We are looking for an Enterprise Account Director to drive growth across a number of enterprise customers, while also playing a key role in strategic new business acquisition. This position provides the opportunity deeply understand each customer, expand relationships, and identify new opportunities across our core portfolio — Enterprise Networking, Cloud Services, EUC, and Security. Alongside account expansion, you will be responsible for winning new enterprise customers, supported by dedicated lead generation and marketing activity. New business is targeted and strategic, focused on high-value, long-term managed service and professional service engagements rather than transactional sales. You will lead complex enterprise deals end to end, from early engagement through to close, working closely with technical specialists, delivery teams, and professional services to shape compelling, outcome-led propositions. Increasing MRR, expanding footprint, and establishing trusted partnerships will be central to your success. Person You are an experienced Sr Account Manager, Enterprise Account Director or Senior Enterprise Sales professional who thrives in a hybrid role that blends account growth with new business. You have proven experience in: • Selling enterprise managed services and professional services, • Winning new enterprise customers through consultative, strategic sales, • Growing existing accounts and increasing recurring revenue, • Managing complex, multi-stakeholder enterprise deals You are comfortable selling across Enterprise Networking, Cloud Services, EUC, and Security, and can articulate how these capabilities combine to deliver meaningful business outcomes. You bring structure, commercial discipline, and energy, with the ability to build pipelines from both existing relationships and targeted new opportunities. Why Join This role offers the best of both worlds: the opportunity to build something, without being dropped into a high-volume, high-pressure hunting environment. You’ll have ownership, autonomy, and space to do enterprise sales properly — supported by dedicated lead generation, strong delivery teams, and a portfolio that’s intentionally kept tight to maximise impact. The commission structure is exceptionally strong, reflecting the size and value of the enterprise managed service and professional service deals you’ll close. With large deal sizes, clear expansion potential, and a business committed to long-term growth, this role offers genuine career progression and significant earning upside. If you want to win meaningful enterprise deals, grow accounts the right way, and be rewarded accordingly, this is a rare opportunity to do just that. Enterprise Account Director - Cisco, Networking, AI, Managed Services, Professional Services

Account Director for Medical Communication Services Company: VML Health The Role: The Account Director manages account ownership, focusing on client satisfaction, business development, profitability, and staff performance. The Account Director is responsible for all areas of client delivery and the overall health of the relationship; therefore, they must ensure that clients receive the highest level of individual attention and that projects are delivered on time, within budget, and on brief so that all of the client's strategic brand objectives are met. Leading all aspects of the team's work, the Account Director plans critical strategic communications, ensuring contextual appropriateness, exceptional creative work, innovation, and industry quality across all campaigns. The Account Director also seeks new organic business opportunities with existing clients, building relationships across the client organization and with key industry partners. Finally, the AD is responsible for guiding and inspiring the team in their professional and personal development, including a mentoring approach with more Junior team members. Responsibilities: ▪ Responsible for the development of long-term account success and growth. ▪ Works with Strategy and planning to transform knowledge of client business objectives, internal and competitive opportunities, and customer insights into actionable marketing communications strategies and tactics. ▪ Leads and manages the team ▪ Builds and maintains senior-level client relationships. ▪ Provides team with direction and input to meet business and project goals. ▪ Mining new business opportunities. ▪ Responsible for the development of direct reports. ▪ Maintains leading-edge knowledge of client’s businesses and industries. ▪ Recognizes and seizes opportunities to contribute to the agency's new business. ▪ Regularly informs Group Director Client Engagement on the status of the business, including escalation as needed. ▪ Able to present, sell, and (if needed) defend/restate the agency proposals (client expectation request and what we have done is correct). ▪ Takes responsibility for co-developing the project brief: does not take a brief at face value but checks that it is aligned with the client's objectives, regulations, standards, and approval history. ▪ Is a team leader: manages and grows the account manager and account executive (skills, motivation), delegates the tasks appropriately, and assigns priorities. ▪ Has a good relationship with all departments in the agency and involves different disciplines at the right time. ▪ Works for the Agency: ensures agency profitability on the assigned business by considering the financial viability of projects and the overall business (includes the ability to communicate the use of resources to clients and internal financial reporting). ▪ Understands how to work with client suppliers and maintain agency supremacy. Education and Experience: ▪ Scientific Degree completed with Marketing/Economics specialization. ▪ 6+ years' experience in the industry. ▪ Proven experience in a leadership role. Skills: ▪ Fluent in English. ▪ Proficiency in MS Office Tools, especially Excel and PowerPoint. Knowledge of CRM tools is considered a plus. ▪ Familiarity with e-commerce and online advertising. ▪ Ability to create creative briefs, deliver clear and persuasive briefs to creative teams, and remain an active collaborator throughout the creative development process. ▪ Understanding paid search campaigns, key online campaigns, and emerging media. ▪ Excellent presentation skills and presentation development. ▪ Excellent organizational skills. ▪ Very comfortable working in an integrated agency environment #LI-Hybrid

Company Description Burlington Media Group Ltd is a dynamic independent B2B online media, magazine publisher, and events business. With a growing team of 15 we specialise in supporting the information needs of law firm operational teams, aiding them to make smarter, more informed management decisions Our two-decision maker only brands – Briefing and Legal Practice Management – deliver curated content designed specifically for leadership teams in UK law firms. Additionally, our flagship channel, LegalSupportNetwork.co.uk (LSN), serves as a vibrant online hub and community resource showcasing supplier content for any professionals in law firm operations. Building on years of trusted relationships across the legal sector, we have also developed Unicorn, an interactive data service tailored to suppliers, enabling meaningful connections and driving successful marketing campaigns across the profession. About the Role Are you a natural relationship builder who thrives on creating meaningful connections and delivering impactful solutions? Do you have a passion for sales, an enthusiasm for creating integrated marketing solutions campaigns, and have the determination to grow a thriving client base? We’re seeking a Business Development Manager who will drive new business opportunities on our leading large law brand Briefing. The Briefing portfolio provides cross-media services through digital, events, and research so is ideally suited to someone who is used to portfolio selling. This role will require the individual to work closely with the internal production, content and marketing departments with emphasis on conducting dual calls wherever possible to deliver revenues across our growing portfolio. Key areas of focus on Briefing are the continued growth of our digital content and advertising channels, introduction to our structured conference program and the delivery of high value bespoke research projects. The Business Development Manager will play a central role in the delivery of these revenues and the future development of profitable revenue streams. The role will suit an entrepreneurial sales person with at least 2 years successful media selling experience who is used to handling high value accounts and looking for the next step in their sales career. Key Accountabilities for the Successful Business Development Manager: • Developing relationships using a consultative approach and pitch integrated marketing solutions from the portfolio to existing and new clients., • Play a key role in the development and implementation of the commercial strategy for clients operating within the legal market in conjunction with the commercial director., • Create and deliver a credible sales plan with the express aim of beating your annual quota of £300k in year 1, this must include upselling opportunities and new product development., • Ensure maximum revenue generation and maximum yield through price management, with the aim of exceeding budgets and forecasted revenues., • Drive and contribute to new product development initiatives aimed at generating growth from new, audience appropriate, revenue sources., • Monitor competitor publications, websites and events to seek and convert leads. Also monitor new clients and industry developments for potential leads for conversion, • Understanding market trends and developments to maximise sales opportunities, • Attend industry events as and when needed, this may include overseas events., • Attend regular meetings with central support departments, including those for commercial development, events and digital development., • Keeping a log of all client facing activity and maintaining an accurate pipeline of associated business opportunities in Salesforce. Key Skills & Knowledge: BEHAVIOURS AND KNOWLEDGE • Demonstrate general business awareness, develop in-depth industry knowledge and strong commercial acumen., • Excellent communication skills, oral and written, that includes ensuring information and data is shared across the legal portfolio., • Ability to work on own initiative and offer a pro-active problem-solving approach., • Ability to work in a team environment collaboratively with other business functions to agree deliverables and align resources to business plans., • Ability to organise self to work efficiently and manage conflicting priorities and multiple deadlines., • Ability to facilitate achievement against objectives., • Decisive approach to problem solving and emphasis on high impact delivery. SUCCESS MEASURES • Overall uplift in revenues for your assigned client base, demonstrating a mix of new product development, sales and enhanced revenue generation on existing products., • Achievement of personal and team revenue targets as agreed with the commercial director. What We’re Looking For We value enthusiasm, drive, and a strong sense of ownership. The ideal candidate will bring: • A proven track record in sales or client services, ideally within a B2B or media environment., • Excellent communication and relationship-building skills., • A proactive and organized approach to managing multiple responsibilities., • Experience with Salesforce or similar CRM platforms (preferred but not essential)., • A passion for marketing, content, and innovation. Why Join Burlington Media Group? • Opportunity for professional growth and development within a supportive team environment., • A varied and engaging role with the chance to make a real impact., • Access to industry-leading events and an exciting portfolio of brands. Reporting Lines This role reports directly to the Commercial director and works closely with teams across sales, customer success, marketing, and content production. Reward 40% structured commission plus over-rides + benefits Benefits include; • Competitive salary and commission, • 25 days annual leave, plus your birthday off, and Christmas Eve, • Generous Westfield health cover for everyday healthcare, • Auto-enroll pension plan with BMG matching up to 3%, • Cycle to work scheme and commuter season ticket loan, • Commit a working day to charity each year on us, • Early finishes on Friday, even earlier on payday, • A well-stocked fridge, plenty of snacks (some healthy, some not so healthy), • Regular social activities, including free fortnightly online yoga and team outings, • Free gym membership (Mortlake building), • Free eye tests, • Free flu jab, • £20 tax free monthly subsidy towards phone and Wi-Fi expenses

STORE DIRECTOR – LUXURY FINE WATCHES & JEWELLERY LONDON £75K-£85K + 40% BONUS OUTSIDE THE BOX RECRUITMENT is very excited to be headhunting a STORE DIRECTOR for a highly regarded luxury international heritage brand who specialise in fine watches & fine jewellery Due to great demand, our client is expanding and opening new stores and changing the structure to their established flagship and key stores across their London sites. We are searching for an experienced STORE DIRECTOR / STORE MANAGER who is currently managing luxury stores ideally in fine watches & jewellery OR luxury fashion, lifestyle, with a passion for fine watches and jewellery. The ability to network, build strong positive working relationships, to inspire and convert potential clients & businesses, and lead a dynamic service driven team is crucial. Role: • Reporting direct to the Head of Retail, • Responsible for a Boutique Manager, Assistant Manager, 2 Supervisors, and a sales team 10+ staff,, • Driven to achieve all targets and budgets set for the store., • Will influence the buy for all stores., • Networking and cultivating long term relationships with all inhouse stakeholders, B2B & B2C, • Plan a calendar of marketing activities to constantly drive sales in conjunction with Head Office Marketing, • Attend important in-store events and parties, • Ensure appropriate PR activities and optimal VIP support, • Represent the company at various events, • Actively cultivate potential customer groups and business partners, • Effective at business developing, • Influence the sales strategy and performance of the store with relevant stakeholders in head office and Directors, • Ideally have your own high net worth client book, • Someone who leads and directs from the front, who loves to be on the sales floor (will not suit an office manager), • An innovator, motivator and driver of the management and sales team to achieve all KPI targets, • Performance manages coaches a leading management team, • Have outstanding attention to detail with store standards, presentation and visual merchandising., • Set example of exceptional clientelling and CRM., • Plan and organise regular events to enhance sales, branding and long term professional relationships., • Able to thrive under pressure, • Must have a minimum of 3yrs + experience as Store Director / Multi-site Manager of fine watches & jewellery / fashion or lifestyle stores, where service, clientelling, selling and relationship building are paramount, • A passion for Fine Watches & Fine Jewellery, • Brand ambassador and host, • Drive and ambition to supersede all targets, • Must have gravatas, poise and presence on the sales floor,, • Confident to lead events and board meetings, • Must be able to prove commercial management success in current role – able to analyse reports and budgets to ensure profitability, • A relationship builder, • Experienced at managing a team of 10+ people, • Passionate about training, developing, and motivating others to success., • A confident leader, positive influencer, with a can-do attitude, • Must be articulate and have excellent communication skills in both written and spoken English, • Additional languages are desirable but not essential., • Smart and well-groomed in appearance Additional to salary is: There will be a 40% bonus, Commission, Private Health with wellbeing, pension, etc….. Please register your interest by emailing your CV to or call direct 07815939515 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

Who We Are Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the world’s largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours. We are feeding the world’s curiosity! Job Description Cint is looking for a strategic Director of Business Intelligence to lead the next phase of its data evolution. This leader will be responsible for empowering Cint’s global organization with the tools and real-time insights that drive platform performance, commercial strategy and operational efficiency. Our vision is to move beyond reporting into a world of intelligent automation, AI-driven insights, and strategic value creation. You will lead the transition to a scalable, self-service ecosystem that empowers every department to make impactful, real-time decisions. Responsibilities * Define and execute the BI strategy, shifting the organization from reactive reporting to a proactive, "intelligence-first" mindset that drives faster and better business decisions. * Partner with senior stakeholders across Finance, Sales, Customer Experience, Trust & Safely, Marketing and Product to align the BI roadmap with global goals. * Define and operationalize enterprise KPIs and executive-level dashboards to ensure consistent measurement of business performance and accountability. * Oversee the evolution of our modern cloud data stack, ensuring it is optimized for high-performance querying, cost-efficiency, scalability and reliability. * Unify enterprise data models across the organization to eliminate fragmented silos and ensure a single, governed, and trusted "Source of Truth." * Maintain ownership of data cataloging, quality, and governance standards while ensuring BI platforms and data assets comply with security, privacy, and regulatory requirements across regions. * Establish rigorous data quality, observability, and reliability standards to build sustained trust in analytics and reporting. * Own vendor relationships and the BI budget, focusing on Total Cost of Ownership and Databricks compute efficiency. * Oversee and ensure timely delivery of month-end data while implementing automation to streamline processes and improve long-term efficiency. * Champion the use of AI and advanced analytics to automate insights, enhance forecasting, and surface proactive recommendations for the business. * Lead the transition to modern BI tools, empowering teams to explore data independently while maintaining governance. * Lead organizational change management and data literacy initiatives to drive adoption of self-service BI and analytics across the business. * Lead and mentor a global team of engineer and analyst professionals, transitioning the function from manual data processing to high-value strategic innovation. Qualifications Qualifications Required: * Skilled at leading distributed, high-performing teams through organizational change, platform migrations, and tool modernizations, while fostering a culture of collaboration, data literacy, and innovation. * Proven track record of leading global BI functions within technology companies. * Deep understanding of modern data stacks, specifically Databricks. * Experience leading teams through organizational change, platform migrations, and tool deprecations. * Exceptional ability to translate complex data infrastructure concepts into clear business value for non-technical senior leadership. * Experience managing remote/distributed teams across multiple time zones. * Degree in a quantitative field (Mathematics, CS, Data Science) or equivalent professional experience. Essential Qualities: * You don't just build reports; you build systems that scale and solve long-term business problems. * You can balance the competing needs of different departments while maintaining a unified data standard. * You are comfortable leading through ambiguity and can pivot strategies as business priorities evolve. Nice to Have: * Strategic oversight or hands-on experience in implementing AI-driven automation and predictive analytics within a BI function. * Experience managing distributed teams across multiple time zones and cultures. * Familiarity with the digital insights, market research, or programmatic space. Additional Information Our Values Collaboration is our superpower • We uncover rich perspectives across the world, • Success happens together, • We’re pioneers in our industry, • Our curiosity is insatiable, • We’re accountable for our work and actions, • Excellence comes as standard, • We learn from each other’s experiences, • Stop and listen; every opinion matters, • We embrace diversity, equity and inclusion. More About Cint We’re proud to be recognised in Newsweek’s 2025 Global Top 100 Most Loved Workplaces®, reflecting our commitment to a culture of trust, respect, and employee growth. In June 2021, Cint acquired Berlin-based GapFish – the world’s largest ISO certified online panel community in the DACH region – and in January 2022, completed the acquisition of US-based Lucid – a programmatic research technology platform that provides access to first-party survey data in over 110 countries. Cint Group AB (publ), listed on Nasdaq Stockholm, this growth has made Cint a strong global platform with teams across its many global offices, including Stockholm, London, New York, New Orleans, Singapore, Tokyo and Sydney. () Additionally, in a world of AI, we want our candidates to understand our approach to the use of AI during the interview and hiring process, so we'd appreciate you reading our AI usage guide.

About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We combine global reach with local intimacy to provide premier professional ServiceNow and SAP services, from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As Global Elite Partner for ServiceNow, we bring an added dimension of expertise and excellence to our suite of services, ensuring comprehensive solutions for our clients' diverse needs. Our global award-winning SAP practice, differentiated by innovation, is the undisputed leader in SAP S/4HANA, with about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Job Summary: The ServiceNow Project Manager is responsible for the end-to-end delivery of ServiceNow implementations, leading projects from initiation through go-live and post-implementation support. The role requires proven hands-on experience delivering ServiceNow implementations as a Project Manager, strong delivery discipline, and the ability to manage complex stakeholder environments. The Project Manager will operate with minimal oversight, independently leading ServiceNow projects and owning delivery outcomes while working closely with the Delivery Director and ServiceNow Consulting teams to execute the overall delivery strategy. Duties/Responsibilities: Customer & Stakeholder Management: • Build, manage, and maintain strong relationships with customer stakeholders at project and senior leadership levels., • Act as the primary point of accountability for ServiceNow project delivery, managing expectations, risks, and day-to-day delivery activities., • Ensure clear, consistent communication across business, technical, and executive stakeholders throughout the project lifecycle. Project Planning & Delivery: • Lead full lifecycle ServiceNow implementations, including planning, design, build, test, deployment, and post-go-live support., • Develop and maintain detailed project plans, schedules, budgets, and resourcing models aligned to agreed scope and delivery approach., • Monitor delivery progress, proactively identify risks, issues, and dependencies, and implement mitigation plans to protect delivery outcomes., • Manage scope and change in a controlled manner, ensuring alignment to business objectives and contractual commitments. Team Leadership & Delivery Coordination: • Lead cross-functional delivery teams, including ServiceNow consultants, technical specialists, client resources, and third-party suppliers., • Provide clear direction, prioritisation, and decision-making to maintain delivery momentum and quality., • Foster collaboration and high performance through effective leadership, coaching, and stakeholder engagement. Governance, Reporting & Quality: • Provide regular, structured project reporting to the Delivery Director, Programme Director, Steering Committees, and other stakeholders., • Ensure adherence to delivery governance, quality standards, and ServiceNow implementation best practices., • Maintain accurate and up-to-date project documentation, including project plans, RAID logs, financial tracking, status reports, and lessons learned. Change, Risk & Issue Management: • Manage project-level change requests, assessing impact on scope, cost, timeline, and resources., • Own delivery risks and issues, acting as the first point of escalation and escalating appropriately when required., • Drive timely resolution of complex delivery challenges while balancing delivery constraints and customer expectations. Supplier & Partner Management: • Coordinate and manage third-party suppliers contributing to ServiceNow project delivery., • Monitor supplier performance against agreed deliverables and timelines, escalating risks or issues as necessary. Required Skills/Abilities: • Bachelor’s degree in Business, Information Technology, or a related field, or equivalent practical experience., • Demonstrable experience delivering ServiceNow implementations as a Project Manager, with accountability for end-to-end delivery., • Strong understanding of ServiceNow delivery lifecycles and implementation best practices., • Excellent stakeholder management and communication skills, with the ability to engage effectively at all organisational levels., • Proven ability to manage schedules, budgets, risks, and dependencies across complex delivery environments., • Experience leading small to medium-sized, cross-functional project teams., • Solid understanding of project governance, quality assurance, and delivery frameworks., • Experience delivering ServiceNow modules such as ITSM, ITOM, HRSD, CSM, or related workflows., • ServiceNow certification(s) and/or formal project management qualifications (PRINCE2, PMP, Agile, etc.)., • Experience working in consulting or professional services environments. Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: • Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively., • Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation., • "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees), • Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones., • Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits., • Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances., • Health and Well-being: Prioritise your health with our comprehensive Private group fund provided by WPA. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc., • Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity., • Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options., • Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

COMMERCIAL DIRECTOR Location: London, UK & Reports to: Founder / Creative Director ABOUT PEACHY DEN Peachy Den is an internationally recognised fashion brand with a strong creative vision and an expanding global footprint. Known for its distinctive identity and cultural relevance, the brand operates across e-commerce, retail, and wholesale, with two UK stores (East London and Soho – opening March 2026) and a rapidly growing international customer base. We are seeking a highly strategic and commercially driven Commercial Director to lead global revenue growth across DTC, retail, and wholesale. Working closely with the Founder in London, this role will shape Peachy Den’s commercial strategy, accelerate international expansion, and build a best-in-class global wholesale business while protecting brand equity and desirability. This is a rare leadership opportunity for a commercial powerhouse who blends strategic thinking with hands-on execution. The Commercial Director will play a critical role in shaping Peachy Den’s global growth trajectory, translating creative vision into commercial success, and building scalable revenue engines that support long-term, sustainable profitability. Key to success in this role is being a true “do-er”- a leader who drives implementation, turns ideas into action, and serves as the commercial support system of the business. ROLE OVERVIEW Peachy Den is seeking a dynamic and highly strategic Commercial Director to lead global revenue growth, with a primary focus on accelerating digital commerce and DTC performance, while scaling wholesale and retail internationally. This role will own ecommerce strategy, digital growth, commercial planning, and channel expansion, shaping Peachy Den’s global revenue engine while protecting brand desirability, scarcity, and creative integrity. The Commercial Director will drive profitable top-line growth, delivering best-in-class DTC performance through conversion, retention, and customer lifetime value, while building a structured, high-quality global wholesale network and optimising retail performance. This role will play a central part in Peachy Den’s international expansion, unlocking new markets, partnerships, and growth opportunities. This is a senior leadership role for a highly commercial, strategic, and execution-driven operator who can balance short-term digital performance with long-term global brand and revenue growth. You will design and deliver scalable commercial frameworks, elevate ecommerce capabilities, and ensure that growth remains brand-enhancing, margin-driven, and culturally relevant. KEY RESPONSIBILITIES DIGITAL COMMERCE, STRATEGY & GROWTH • Own and execute Peachy Den’s global commercial and ecommerce strategy, with a primary focus on accelerating DTC growth, profitability, and customer lifetime value., • Lead digital trading, performance optimisation, and growth planning across conversion, AOV, retention, and acquisition., • Identify and unlock new revenue levers, markets, and channel opportunities, balancing short-term performance with long-term brand and commercial strategy., • Build and continuously optimise commercial frameworks, systems, and reporting to enable scalable, profitable growth., • Partner closely with the COO to align operational capability, inventory, and supply planning with commercial ambition., • Act as a strategic advisor to the Founder on growth strategy, market expansion, and commercial priorities. COMMERCIAL PERFORMANCE & LEADERSHIP • Own global revenue, profitability, and commercial performance across DTC, retail, and wholesale., • Lead sales forecasting, trading cadence, and performance reporting, ensuring clear accountability and execution., • Drive data-led decision-making through dashboards, insights, and trading reviews., • Ensure commercial planning is tightly aligned with brand vision, creative direction, and operational capacity. WHOLESALE & CHANNEL EXPANSION • Design and scale a strategic global wholesale model that enhances brand positioning while delivering strong margin and cash flow., • Define pricing architecture, margin targets, MOQs, delivery calendars, and contractual frameworks., • Identify and secure priority international partners, markets, and distributors., • Build scalable wholesale processes, infrastructure, and team capability., • Own performance management across wholesale, tracking profitability by account, market, and region. PEOPLE, CULTURE & CROSS-FUNCTIONAL LEADERSHIP • Build, lead, and mentor high-performing commercial, ecommerce, and wholesale teams., • Create a culture of ownership, pace, accountability, and data-driven decision-making., • Strengthen collaboration across creative, marketing, operations, and finance to ensure alignment and speed of execution. FINANCIAL & COMMERCIAL MANAGEMENT • Lead key commercial negotiations with partners, suppliers, distributors, and wholesale accounts., • Drive pricing, margin optimisation, and commercial discipline across all channels., • Partner with Finance and the COO on forecasting, working capital management, and investment planning., • Ensure compliance across international legal, tax, and commercial regulations., • Support fundraising, investment, and strategic financing initiatives as required. KEY SKILLS & EXPERIENCE • Proven track record of scaling high-growth DTC and ecommerce businesses, ideally within premium, fashion, lifestyle, or culture-led brands., • Deep expertise in digital trading, performance optimisation, and ecommerce growth levers including conversion, retention, CRM, and customer lifetime value., • Strong commercial acumen with experience owning global revenue, forecasting, margin management, and P&L performance., • Experience building and scaling international wholesale strategies that protect brand positioning while delivering profitable growth., • Demonstrated ability to lead complex, cross-functional commercial initiatives, aligning creative, marketing, operations, and finance teams., • Highly analytical and data-driven, with strong capability in commercial reporting, trading cadence, and performance frameworks., • Strategic thinker with a hands-on, execution-focused mindset — able to move seamlessly between strategy and delivery., • Strong leadership skills, with experience building, mentoring, and scaling high-performing teams., • Commercial negotiator with experience managing global partners, distributors, and key accounts., • Entrepreneurial, ambitious, and comfortable operating in a fast-paced, founder-led, high-growth environment., • Deep understanding of brand, culture, and desirability, with the ability to scale revenue without compromising creative integrity.

Role Overview Astreya is seeking a strategic and operationally driven Service Delivery Senior Director to oversee end-to-end Audio Visual operations for one of our largest global customers. In this pivotal role, you will own the full lifecycle of AV services, from strategic planning and large-scale project delivery to daily operations, maintenance, and continuous improvement. Leading a diverse global team of Regional Leads, Delivery Managers, and Technicians, you will ensure seamless execution across all AV disciplines. You will act as the primary bridge between Astreya and client leadership, driving growth, maintaining rigorous service levels, and evolving the service offering to meet the changing needs of the enterprise. Key Responsibilities 1. End-to-End Operational Excellence • Service Lifecycle Management: Oversee the complete AV service lifecycle, ensuring hardware, software, and support workflows are optimized from installation to retirement., • SLA & KPI Ownership: Define, maintain, and report on key operational metrics and Service Level Agreements (SLAs). Drive strict adherence to targets and present performance data to Client Leadership on a regular cadence., • Process & Documentation: Own the creation and maintenance of the Operational Playbook, including SOPs for Incident, Problem, and Change Management. Ensure all documentation is current and the team is fully trained., • Continuous Improvement: Champion Continuous Service Improvement (CSI) processes. Utilize Root Cause Analysis (RCA) to identify systemic issues impacting the client’s AV environment and implement permanent solutions., • Escalation Management: Serve as the final escalation point for critical issues, ensuring rapid response to customer challenges and appropriate escalation of out-of-scope hardware/software issues. 2. Strategic Leadership & Growth • Global Project Delivery: Lead the delivery of large-scale global AV projects, prioritizing work against team capacity and capability., • Account Expansion: Partner with Astreya sales and leadership to identify opportunities for growth. Help shape and mature the AV service offering to drive expansion into new areas or target accounts., • Strategic Planning: Collaborate with Client Stakeholders and internal teams to develop long-term strategic roadmaps for the AV program., • Data-Driven Decision Making: Leverage data analytics (Google DataStudio, etc.) to produce dashboards that provide insights into usage trends, system health, and operational efficiency. 3. Team Management & Development • Global Team Leadership: Direct a large, distributed workforce. Foster a positive, collaborative culture by communicating corporate vision and values., • Talent Development: Manage the full employee lifecycle, including interviewing, hiring, and performance management. actively mentor and coach staff on industry standards, best practices, and client expectations., • Resource Planning: Leads the collaborative dynamic planning process, ensuring the right resources are available to meet fluctuating demand., • Compliance & Safety: Ensure strict adherence to Health and Safety regulations, as well as Astreya and Client policies. 4. Financial & Client Management • Budget Oversight: Maintain and report on budget status and financial measures defined for the customer engagement., • Bachelor’s degree (B.S./B.A.) or equivalent combination of education and/or practical experience., • 10+ years of related experience, specifically within AV/Event support services and Service Delivery., • Strong technical knowledge of Enterprise AV, including Help Desk workflows, Ticket/Incident Management, AV/VC hardware, and Asset Management., • Demonstrated experience with corporate conferencing technology and Unified Communications (UC)., • Business Acumen: Ability to provide operational, technical, and financial oversight simultaneously., • Adaptability: Highly adaptable with the ability to manage multiple concurrent workstreams and multitask effectively., • Communication: Excellent written, verbal, and presentation skills. Capable of translating technical data into business insights., • ITIL Certification (Foundation or higher) strongly preferred for operational process management., • AVIXA CTS (Certified Technology Specialist) certification.

Christy Media Solutions are proud to be the exclusive recruitment partner to Jigsaw24 for their Media & Entertainment division. We are delighted to be working with Jigsaw24, the UK’s leading provider of creative technology, products, and services as they look to expand their Media & Entertainment team with an experienced Account Manager. Reporting to the Head of Media Sales, this is a fantastic opportunity for a commercially driven Client Director / Account Manager to play a key role in Jigsaw24’s continued growth throughout 2026 and beyond. You’ll focus on the Media & Entertainment (M&E) market, with responsibility for both developing existing client relationships and driving new business opportunities. With Jigsaw24’s strong reputation in post-production, broadcast, and creative industries, coupled with the rapid evolution of new technologies, this role offers the chance to deliver innovative audio and video solutions into a highly engaged customer base with a focus on live production workflows. Key responsibilities include: • Driving commercial success through account management, business development, and growth against gross profit targets., • Building strong relationships with existing accounts while identifying and securing new opportunities., • Selling service and support-led solutions from Jigsaw24’s media portfolio., • Providing accurate forecasting and pipeline management using Salesforce., • Representing Jigsaw24 at industry events, trade shows, and partner meetings. We’re looking for someone with: • A proven track record of exceeding sales targets in the Media & Entertainment sector, with specific experience and knowledge around live production workflows., • Strong knowledge of live production, broadcast, and associated markets, with a willingness to keep learning as technology evolves., • Experience in selling both products and service-led solutions., • Excellent commercial acumen, communication, and stakeholder management skills., • A proactive, entrepreneurial mindset, able to thrive in a fast-paced and evolving industry. This is a unique chance to join an industry leader at the forefront of Media & Entertainment solutions. You’ll be working with exciting clients, delivering world-class technology, and supported by an ambitious, dynamic team. If this sounds like the right move for you, please apply today through Christy Media Solutions, the exclusive recruitment partner to Jigsaw24 for this opportunity.

AS Beauty is one of the fastest-growing cosmetic companies in the market today. Based in New York City, we’re a family-run business developing global beauty brands that deliver real-world solutions for a diverse consumer base. Our portfolio includes Laura Geller Beauty, Bliss, Cover FX, Julep Beauty, and Mally Beauty. We are seeking a highly driven, hands-on Senior Manager or Director of International E-Commerce & Digital Marketing to lead and aggressively grow our international direct-to-consumer business. This role will focus almost exclusively on the UK market, with responsibility for scaling additional English-speaking regions as the business expands. You will serve as the senior leader responsible for international DTC growth and will report directly to the GM, DTC. This is a strategic and executional role: you will be responsible for traffic growth, conversion optimization, revenue expansion, and international market performance. The ideal candidate has a proven track record of building and growing e-commerce businesses (not just managing them), deep understanding of digital performance levers, and the tenacity to uncover new opportunities in developed and emerging global markets. You will be responsible for optimizing the full shopping journey across all key customer segments—including new, repeat, and at-risk/lapsed customers—to ensure each audience receives tailored experiences that maximize conversion and lifetime value. We are looking for a builder - someone who thrives in creating structure, processes, and international growth pathways where they may not yet exist. Salary Range: $120,000 - $180,000 Annually + Discretionary Bonus We are currently interviewing UK candidates for this role. Key Responsibilities: International E-Commerce Growth (Primary Focus: UK) • Own and manage the full international e-commerce P&L, with heavy emphasis on the UK customer base., • Develop and execute aggressive growth plans across traffic acquisition, onsite conversion, retention, and international expansion., • Identify market-specific opportunities, consumer behaviors, and competitive insights to fuel growth., • Expand into additional English-speaking markets after the UK (e.g., Canada, Australia, etc.)., • Optimize the end-to-end shopping journey for all customer segments (new, repeat, and at-risk/lapsed), leveraging insights to tailor messaging, onsite experiences, and retention strategies by audience type., • Develop localized approaches to merchandising, messaging, pricing, and promotions that reflect international consumer expectations., • Drive aggressive but achievable YoY international DTC growth using a data-driven, test-and-learn approach. Digital Marketing & Traffic Generation • Build and optimize full-funnel digital marketing strategies to drive high-intent traffic., • Partner closely with shared performance marketing teams (paid social, paid search, affiliates, influencers) to maximize efficiency and scale., • Collaborate with the internal Retention/CRM team to develop best-in-class lifecycle content, email/SMS programs, and market-specific contact cadences that strengthen repeat purchase and LTV., • Work closely with the internal CRO team to align on testing roadmaps, landing page optimization, and ongoing funnel improvements to maximize international conversion., • Leverage data to identify scalable opportunities and test new channels, creative, and audience strategies. E-Commerce Operations & Site Management • Oversee day-to-day operations of the international Shopify storefront(s)., • Ensure flawless site experience, product launches, merchandising, UX enhancements, and content updates., • Partner with shared UX/creative teams to localize pages, messaging, and promotions for international markets., • Bring a builder mindset to developing scalable processes, operational workflows, and international DTC best practices. Analytics & Reporting • Use GA4, Google Analytics, Shopify analytics, or Amplitude to monitor KPIs, diagnose performance, and guide decision-making., • Build dashboards and succinct reporting across traffic, CAC, retention, and conversion metrics., • Forecast and model growth for the UK and other international markets., • Own analytics across the international funnel, translating data into insights, action plans, and growth forecasts. Cross-Functional Leadership • Collaborate with product, logistics, finance, and creative teams to support international expansion., • Maintain strong relationships with 3PLs, fulfillment partners, and cross-border shipping vendors., • Leverage knowledge of cross-border operations, VAT considerations, delivery expectations, and international customer experience best practices., • Experience working with cross-border platforms such as Global-E to manage localized pricing, duties/VAT, checkout experiences, and international customer expectations., • Influence and coordinate across internal teams with the potential to build direct reports as the business grows. Qualifications: • 7–12+ years in e-commerce, digital marketing, or DTC growth roles, ideally in beauty, cosmetics, or consumer brands., • Experience owning or scaling an e-commerce business of at least $10M+ in annual revenue., • Values speed, creativity, accountability, and a test-and-learn mentality., • Proven success in building, not just maintaining, e-commerce growth., • Strong understanding of performance marketing, traffic drivers, LTV, and full-funnel digital strategy., • Deep expertise in Shopify, Google Analytics, and/or Amplitude., • Experience with UK or international markets strongly preferred., • Demonstrated ability to move quickly, think entrepreneurially, and execute with urgency., • Exceptional data-driven mindset with the ability to translate insights into action., • Strong cross-functional communicator who thrives in a fast-paced, high-growth environment. Nice-to-Have: • Experience with Global-E or similar cross-border tools., • Background in international DTC expansion beyond the UK.

About Us QBS is dedicated to reshaping software delivery by leveraging the combined strengths of our people, processes, and technology. As a leader in software distribution, we empower Enterprise Resellers and Global System Integrators (GSIs) to efficiently capture long tail software sales for their largest enterprise clients. We are an ambitious, hard-working team with a commitment to innovation, operational excellence, and partnership development that ensures value creation and positions QBS as the leader in the enterprise software solutions market. Why this Role Exists Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers. To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS’s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO. This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions. What You’ll Be Doing Setting the Strategy • Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners, • Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit, • Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions, • Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence, • Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform, • Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA, • Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings Driving Pipeline and Sales • Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions, • Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base, • Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives, • Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals Platform Innovation and Operational Excellence • Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems Partnership & Ecosystem Development • Build new partnerships with GSIs and deepen relationships with Enterprise Resellers, • Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness, • Create a value proposition that is clear and compelling for internal sales teams and the target markets, • Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume What Success Looks Like • Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence, • Build and Execution of the sales enablement program across the EMEA region, • Exceed ambitious revenue and annual profit targets for the region, • Grow our partnerships with Enterprise Resellers and GSIs across the region, • Expand QBS’s long tail software delivery footprint across all our regions What You’ll Bring As the driving force behind QBS’s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA. Experience • Experience in end-user software sales, especially long tail procurement, • Deep understanding of enterprise procurement processes and workflows, • Strong sales and marketing know-how, • Experience in taking as-a-service products to market Commercial Skills • Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows. Market Knowledge • Deep understanding of the software marketplace, especially the UK, France and DACH regions., • Knowledge and ideally established relationships with Enterprise Reseller and GSI’s Preferred Qualifications • 10+ years in software distribution, channel sales, and enterprise end-user sales, • Open to applications from ambitious, creative people with the ability to drive change

Technical Account Manager - £55,000 + £10,000 bonus – Hybrid – London – must have recent MSP experience The Role Due to continued business growth within our client, we are seeking a Technical Account Manager to join the expanding client services team. Reporting to the Accounts Director, this role involves collaborating with a team of experienced Account Managers to act as the voice of the client within the organisation. Key Responsibilities • Client Relationship Management: Build and maintain strong relationships with client stakeholders through regular engagement, both in-person and virtually., • Technical Consultation: Understand client requirements and recommend tailored IT solutions in collaboration with pre-sales and technical teams., • Client Advocacy: Serve as the primary client representative internally, ensuring needs and feedback are effectively communicated., • Revenue & Contract Management: Support contract renewals, identify account growth opportunities, and protect recurring revenue streams., • Service Improvement: Relay feedback between clients and internal teams to drive enhancements in service quality and delivery., • Product & Service Updates: Keep clients informed about new products, services, and relevant upgrades to ensure ongoing value., • Marketing & Communication: Collaborate with the marketing team on client engagement campaigns, newsletters, and business updates., • Business Development: Identify and develop new business opportunities within existing client accounts and potential prospects., • Procurement Support: Work with procurement to issue accurate sales orders, proposals, and manage invoice queries efficiently., • Compliance & Cybersecurity Support: Assist clients with cybersecurity and compliance initiatives, such as risk management and regulatory documentation. Key Objectives and Success Criteria Client Satisfaction and Retention: • Maintain a client satisfaction score of 90% or higher., • Ensure account plans and risk registers are maintained and actionable for all clients., • Recommend and oversee at least five technical upgrades or service enhancements annually., • Conduct regular business reviews, presenting insights and strategic recommendations., • Suggest continuous improvements for internal processes and client systems., • Maintain accurate and up-to-date client information in all internal platforms. Skills and Experience • Previous experience in B2B account management or client relationship management, ideally within a Managed Service Provider (MSP) or IT services environment., • Strong communication, interpersonal, and presentation skills, adaptable to technical and non-technical audiences., • Numerate and commercially aware, with confidence in discussing pricing and financial information., • Proactive, organised, and client-focused, with a track record of delivering exceptional customer experiences., • Familiarity with IT systems, cloud services, and managed support environments.

Uniphore is The Business AI Company. We enable businesses to rapidly adopt, significantly transform and immediately unlock value through AI, by providing a platform that allows business users to effortlessly harness agentic AI, tapping into enterprise knowledge that is grounded in their own proprietary data. Through our core principles of providing composable, sovereign and secure AI, we are committed to unlocking AI’s potential as a transformative force for businesses – with openness, trust, and scalability provided by an AI solution that is unmatched by any other. We’re scaling rapidly across UKI and Europe and are looking for experienced enterprise sales professionals to join our team. The Role We are seeking a strategic, relationship-driven Sales Director who can engage senior decision-makers, partners, navigate complex buying cycles, and successfully close high-value enterprise (AI/Data/CX/SaaS) agreements across UKI & Europe. This is a growth-focused role: ideal for someone who builds new business, develops long-term client relationship and strategic partnerships, and contributes directly to Uniphore’s expansion in the region. What You’ll Do • Lead the full sales cycle, from prospecting to deal closure, in strategic enterprise accounts., • Design/refine territory and account coverage models, with dual growth focus on net-new and expansion, • Lead/ mentor account executives, where required, to exceed their objectives., • Build and maintain strong relationships with C-level stakeholders, and partners across banking, insurance, telecom, government, energy, and other sectors., • Drive complex solution sales with multiple decision-makers, partners and extended timelines., • Consistently meet or exceed ambitious revenue and growth objectives., • Collaborate with cross-functional leaders (Marketing, Product, Engineering, Partnerships, Customer Success) to drive end-to-end motions, • Represent Uniphore as a trusted advisor and thought leader on AI innovation in the region. What We’re Looking For • 15+ years of enterprise software sales experience (AI, CX, SaaS, automation, cloud)., • A record of successfully managing and closing large, multi-stakeholder deals in the UKI and Europe region., • The ability to influence and collaborate effectively with C-suite executives and partners., • Established industry relationships in at least one priority sector (banking, insurance, telecom, media, retail, energy & utilities)., • Strong negotiation, contract, financial & commercial acumen, • Based in London, with willingness to travel regionally as needed. Why Uniphore • Join a Business AI leader experiencing rapid growth in the region., • Work closely with senior leadership to shape our regional market presence., • Competitive package with strong growth and performance-based upside, plus benefits, • Leadership development, mentorship, and high visibility within the company, • A collaborative, fast-moving environment where expertise is valued, and contributions are recognised.

Enterprise SALES LEADER - Telecom Domain we are seeking Candidate who have sold CpaSS to enterprises like Travel, logistics.retail, e commerce Sales Director for Enterprise accounts to grow MCS portfolio,. Should have experience of winning new logos across BFSI/Retail Location: London and Europe (Remote with extensive travel) or UK any Location Type of candidate : Local Grade : T2 Budget : 230k USD – 250K USD (including 30% variable) Requirement : Candidates who have sold CpaSS to enterprises like Travel.logistics.retail,e commerce Sales Director for Enterprise accounts to grow MCS portfolio, Should have experience of winning new logos across BFSI/Retail/ About the Role Our Customer is seeking an experienced Telecom Sales Professional with deep expertise in Communications Platform as a Service (CPaaS). The ideal candidate will have 15–20 years of experience driving strategic sales, building strong client relationships, and delivering innovative communication solutions that enable digital transformation. This role focuses on enterprise accounts across sectors including Retail, Logistics, Transportation, BFSI, and HLS. Key Responsibilities Enterprise Sales Leadership • Drive CPaaS solution sales to enterprise clients across Retail, Logistics, Transportation, BFSI, and HLS., • Identify new business opportunities and expand market share across Europe., • Understand client business challenges and position CPaaS solutions to deliver measurable value., • Collaborate with pre-sales and technical teams to design tailored solutions., • Establish and nurture long-term relationships with C-level executives and decision-makers., • Monitor industry trends, competitor offerings, and emerging CPaaS/telecom technologies., • Provide feedback to product teams for continuous improvement. Required Qualifications & Skills Experience • 15–20 years in telecom sales, with at least 5+ years in CPaaS or cloud communication solutions., • Strong consultative selling and negotiation skills., • Excellent communication and presentation abilities., • Deep understanding of CPaaS platforms, APIs, messaging, voice, and omnichannel communication., • Competitive base salary with performance-based incentives., • Comprehensive benefits package., • Opportunity to work with a global leader in telecom.

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Are you a strategic leader with deep experience in relationship management and a passion for tokenization, institutional finance, and blockchain technology? As a Partner Director on the RippleX Partner Success team, you'll play a key role in accelerating the growth and impact of the XRPL ecosystem. You will serve as a trusted advisor to a portfolio of high-profile partners—including financial institutions, fintechs, and crypto-native builders—guiding them through every stage of their journey: from idea to integration to go-live and scale. This is not a passive role. You will be hands-on in shaping tokenization strategies, architecting utility on-chain, and removing roadblocks in dynamic, high-stakes environments. Your day-to-day will span deep technical discussions and executive-level strategic planning—always with the goal of maximizing partner success and driving meaningful, on-ledger activity. If you're excited to unlock real-world utility through tokenized assets and thrive at the intersection of institutional finance and blockchain innovation, we’d love to hear from you. WHAT YOU’LL DO: • Own and lead a portfolio of highly strategic and complex Institutional DeFi partners building on XRPL, with a focus on scaled adoption of tokenized asset use cases., • Define and drive strategic account plans that maximize long-term value for both Ripple and its partners., • Lead execution across technical and GTM workstreams, anticipating risks and aligning cross-functional resources to ensure successful outcomes., • Provide thought leadership and guidance to partners around tokenization, utility, regulatory considerations, and financial market structures., • Build and maintain strong executive relationships with C-level stakeholders at partner organizations, and act as a senior voice across Ripple internal teams., • Represent partner needs and priorities internally, influencing RippleX’s roadmap, product strategy, and go-to-market motions., • Identify opportunities for broader ecosystem impact and partner cross-collaboration to accelerate XRPL utility., • 10–12+ years of experience leading strategic partnerships or enterprise engagements in fintech, financial services, or blockchain—ideally with a focus on innovation and emerging tech., • Institutional Finance Acumen: Deep understanding of financial instruments and market structure (equities, bonds, repos, collateralized lending, etc.). Strong grasp of collateral management, capital efficiency, and how DeFi can impact these processes. Familiarity with regulatory frameworks (Basel III, MiFID, EMIR, etc.) and how they relate to tokenisation and digital asset adoption, • Tokenization Expertise: Strong command of tokenization models, use cases, and best practices. Able to influence strategy and guide partner implementation across the asset lifecycle., • Blockchain Fluency: Deep understanding of blockchain fundamentals and how they can be applied to financial use cases such as tokenization, settlement, and collateral management. Ability to evaluate different protocol features (e.g., scalability, finality, cost, security) and articulate how they impact institutional DeFi applications. Experience advising on interoperability protocols and bridging technologies (e.g., Axelar) to support cross-chain integration and ecosystem connectivity., • Go-to-Market & Utility Creation: Proven track record of launching scalable GTM strategies that result in sustained on-chain activity and partner adoption. Ability to cross-pollinate within Ripple and across partners., • Partner Enablement & Growth: Extensive experience leading strategic partnerships and enterprise relationships, with a focus on enabling partners from ideation through to build, compliance readiness, and scaled deployment. Adept at managing complex stakeholder dynamics across technical, product, and executive functions. Proven ability to proactively remove obstacles and shape partner strategy to drive momentum, unlock long-term value, and deliver measurable impact on ecosystem growth., • Problem Solving with Agency: Bias for action and proactive problem solving, especially when navigating ambiguity or institutional inertia. Strong “ownership mindset” to help partners go from idea to deployment with confidence. Strategic thinker with a proactive mindset—skilled at managing through ambiguity, resolving friction, and anticipating downstream impact., • Executive Presence & Trust Building: Experienced engaging at the C-suite level at tier 1 banks and asset managers, with credibility, empathy, and strategic insight. Trusted advisor in high-stakes conversations. Skilled in managing sensitive conversations (regulatory risk, commercial conflicts, etc.). Do Your Best Work • The opportunity to build in a fast-paced start-up environment with experienced industry leaders, • A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning., • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team., • In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in., • Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team, • Competitive salary, bonuses, and equity, • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support, • Employee giving match, • R&R days so you can rest and recharge, • Generous wellness reimbursement and weekly onsite & virtual programming, • Generous vacation policy - work with your manager to take time off when you need it, • Industry-leading parental leave policies. Family planning benefits.