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Job Title: Sales Executive / Business Development Manager Location: Oldham, Greater Manchester General Company Overview: Market leading, international manufacturing and supply company. An exciting opportunity has arisen with our client, for a Sales Executive / Business Development Manager in Oldham area, Greater Manchester. We’re looking for a driven and ambitious sales professional that has the desire to succeed and eventually progress to becoming a Sales Manager via the company’s structured career pathway. Job Responsibilities: • You are an energetic and self-motivated, entrepreneurial builder, • You can work independently with a good sense of urgency, • Together with the Sales Director, you set up a plan to develop new business, • You hunt for quality leads that are in line with the business strategy, • You identify qualified leads and listen to their needs, • You oversee expanding the reach of the company in the UK, • You take ownership of your territory, • You will be responsible for logging sales activity onto Salesforce, • You work closely with the Customer Success team to get orders processed About you: • You are hungry, trustworthy and present yourself professionally, • You are a born hunter that isn’t afraid of going the extra mile to make a new customer, • You have a good understanding of Microsoft Office, • You have an open mindset, and you are comfortable talking to different teams (e.g. Marketing, Customer Service, Production, etc.), especially when interpreting KPI’s and explaining reports, • You combine a strong team spirit with a healthy sense of autonomy, • You communicate fluently with your international colleagues in English What we’re looking for: We are looking for a driven sales person - an accomplished lead generator who will help with growth of the company. • You have a nose for potential leads and enjoy the challenge of obtaining an appointment with the right person., • Your greatest quality is your enthusiasm and commercial insight during outbound calling. The best way to approach and talk to someone is something you immediately understand. You also dare to be creative to get that wanted appointment., • You seamlessly supplement telephone prospecting with reaching out via e-mail and LinkedIn., • You are a team player and based on your sales experience, you and your colleagues optimize the strategy to approach the companies in the target group., • Trying out new methods and challenging each other to achieve those targets, that's what energizes you., • Together with the Sales Manager EU, you set up a plan to develop new business., • 100% customer satisfaction is the way you want to go., • Your administrative efficiency ensures that the CRM system is always up to date., • You are an accomplished planner and manage your agenda as efficient as possible when you are on the road. Package & Salary: • Competitive Salary (negotiable depending on experience), • Company Car / Car Allowance, • Structured pathway to becoming a Sales Manager, • 25 holidays + bank holidays, • Company Laptop, • Pension, • Great benefits package Please apply below or contact Ash from Greystone Consulting Group to discuss further. Telephone: 02921 880 588 Email:

Role Title: Account Manager - UK (Bus & Fleet) Location: United Kingdom (Remote / Depot-Based as required) Reporting To: Managing Director Overview of the Role The Account Manager's primary relationship owner for existing bus and fleet clients across the United Kingdom. This is a client-facing, commercially focused role centred on protecting and growing established accounts, ensuring clients receive consistent value from our charging infrastructure, and coordinating internally to keep uptime commitments on track. Key Responsibilities Account & Relationship Management • Serve as the primary day-to-day contact for existing bus operator and fleet clients across the UK., • Own account health - proactively managing satisfaction, identifying risks, and escalating concerns early., • Conduct regular account reviews and service check-ins, ensuring clients feel genuinely supported., • Manage contract renewals and negotiate extensions in line with commercial objectives. Commercial Growth • Identify and develop upsell and expansion opportunities within existing accounts including additional hardware, Operation & Maintenance contracts, remote monitoring packages, and depot upgrades., • Maintain an accurate account pipeline and track revenue forecasts within CRM., • Feed client intelligence and market feedback into the wider commercial and product teams. Operational Coordination • Work closely with Service Delivery, Technical, and Commissioning teams to ensure client commitments and SLAs are met., • Coordinate access, scheduling, and communication around planned maintenance, fault response, and site interventions., • Represent the company professionally at client sites, depot visits, and operational reviews. Reporting & Documentation • Maintain accurate, up-to-date records of client activity, account status, risks, and opportunities in CRM., • Contribute to client-facing reporting on asset performance, uptime, and SLA compliance., • Provide regular internal updates on account status and market conditions. Skills and Experience • Proven track record in account management, customer success, or a client-facing commercial role, ideally within transport, fleet, infrastructure, or a related technical sector., • Ability to engage credibly with depot managers, fleet directors, and transport authorities., • Comfortable holding technical conversations around EV charging hardware, uptime performance, and infrastructure reliability, you don't need to be an engineer, but you need to hold your own., • Strong communicator - written, verbal, and in person. You build trust quickly and maintain it over time., • Self-managed and proactive - you identify when a client needs attention without being prompted., • Willingness and ability to travel across the UK for client meetings and site visits. Qualifications • Background in commercial, operational, or technical account management (transport, energy, or industrial sectors preferred)., • Valid UK driver's licence., • Right to work in the UK. Desirable • Experience with EV charging, zero-emission transport, or clean energy infrastructure., • Existing relationships within the UK bus, coach, or public transport sector., • Familiarity with DC charging systems or depot electrification environments., • Experience working in a growth-stage or scaling business where you have had to build process as you go. Performance Expectations • High client retention across the existing UK account base., • Consistent SLA compliance across commissioning, maintenance, and fault response milestones., • Revenue growth through structured upsell activity within existing accounts., • Accurate and up-to-date account records maintained in CRM at all times., • Strong client satisfaction evidenced through account reviews and direct feedback. If this role is of interest, please apply directly and share any questions to

Sales Manager / Sales Director (Off-plan Property Investment) – Manchester – Up to £50,000 plus commission With a stylish, modern office located in Manchester, this successful and still growing property investment firm are shaking things up, offering simple and profitable UK property investment opportunities catering to both seasoned investors and newcomers. They’re now looking for a dedicated, dynamic, and hard-working Sales Manager / Sales Director to be a part of the success, offering you an excellent commission structure alongside a fun environment with team socials and incentives! What’s in it for you • Annual salary up to £50,000 plus DOE, • Excellent commission structure, • 20 days annual leave plus bank holidays, • Monday to Friday, 9am – 5.30pm, • Early finish on a Friday, • Paid social/team-building events, • Autonomous and fun environment, • Sales incentives, • Company pension, • Opportunities for career growth and development., • Exposure to a dynamic and fast-paced international market. What you’ll be doing • Lead, manage, and mentor a team of Investment Consultants to achieve sales targets and objectives, • Monitor team performance, provide regular feedback, and implement training programs to enhance skills and knowledge, • Develop and execute effective sales strategies to meet and exceed monetary targets, • Analyse market trends, client feedback, and sales data to continuously improve sales tactics and strategies, • Identify new business opportunities and expand the client base, • Oversee the client acquisition process, ensuring high levels of customer satisfaction, • Track and report on sales performance, providing insights and recommendations for improvement, • Implement and utilise CRM systems to manage client information and sales activities, • Stay updated with the latest trends and developments in the UK property market, • Provide expert advice and insights to the team and clients regarding investment opportunities What you will have • Proven track record in the off-plan property investment market, with a strong understanding of investment opportunities, • Responsible for achieving monetary targets, developing sales strategies, and driving the team's performance, • Previous experience in a sales management role, leading a team to achieve targets, • If you are a strategic thinker with excellent leadership skills and a deep understanding of the UK property market, we want to hear from you!

KEY ACCOUNT MANAGER – MANCHESTER/ NORTH 🚀 WE’RE HIRING! KEY ACCOUNT MANAGER –🗺️ Are you the kind of person who can walk into a café, clock the fridge layout and already be thinking: “XOXO belongs here”? Do you thrive on building real relationships and bringing bold brands to life in the real world? Well, look no further. We’re looking for a standout Key Account Manager to drive visibility, volume and vibrant partnerships across North England. If you’re obsessed with growing challenger brands, building standout customer relationships and bringing a category to life, we want to hear from you. WHAT YOU’LL BE DOING 🎯 🧃 Territory Account Management ● Own and grow a portfolio of key independent accounts and regional chains across North England (Based in Manchester) ● Drive volume and visibility via promotional sell-in, merchandising and trade activation ● Build strong, long-term relationships with cafés, bars, convenience stores and lifestyle retailers ● Lead sell-in conversations with cafés, bars, convenience stores and lifestyle retailers 💥 Execution & Sales Performance ● Deliver against monthly volume, distribution and menu listing targets ● Own CRM and reporting across your accounts ● Monitor trade compliance and in-store promotional performance 🧠 Field Intelligence & Feedback ● Share market, shopper and competitor insights to help guide commercial strategy ● Feed into product innovation and channel-specific execution plans 🤝 Collaboration & Development ● Work closely with the Head of OOH for coaching, performance tracking and support ● Partner with Wholesale NAM to ensure smooth handovers & volume uplifts WHO YOU ARE 🔍 ✅ Previous experience working with independent cafés, bars or lifestyle retailers ✅ Strong understanding of café or lifestyle-led retail landscapes ✅ A confident communicator, commercially astute and naturally self-led ✅ Proven success in sales, account management or customer success ✅ Comfortable working in a fast-paced, high-growth environment ✅ Passion for culture-led, disruptive brands STRUCTURE OF ROLE 💼 🫡 Reports to: Head of OOH 👥 Works with: Wholesale NAM, Sales Director, Marketing, Ops 🛍️ Customers: Key regional independents, café groups, bars & lifestyle-led retailers PURPOSE OF ROLE 👀 Your job is to drive volume and visibility across North England through exceptional account management, new business development, and trade execution. 💥 The KAM is the face of XOXO Soda for local accounts — delivering standout customer experiences that turn first-time stockists into long-term partners. MEASURES OF SUCCESS 💪 🏆 New account wins across region 📍 Distribution, menu listings, and multisite targets 📈 Repeat order rate & uplift in volume ✅ Effective trade promotion & compliance 🤝 Strong customer relationships & retention WHY JOIN US? 🥤 🚀 Be part of a fast-growing brand shaking up the drinks industry 💰 Competitive salary 🧑‍ 🤝‍🧑 Join a fun, ambitious, and high-energy team that’s obsessed with what we do 💡 Make a real impact across a key region for growth🌴 25 days holiday + bank holidays 🥤 Free XOXO sodas in the office! No Recruiters Please. Application Deadline: Friday 1st May 2026

The Company Searchlight is a long established, privately owned designer and distributor of decorative lighting. With a UK headquarters featuring modern offices, a 17,000 sq. ft showroom and a 120,000 sq. ft national distribution centre, the business also operates a highly capable sourcing and quality office in China, a German Showroom and a distribution depot in Poland both serving the wider European market. The company has built a strong reputation for product innovation, high quality manufacturing partnerships and reliable service. Its long tenured leadership team has created a culture that is hands on, entrepreneurial and collaborative, where deep product knowledge, trust and strong supplier relationships are central to success. With significant future growth opportunities in Europe and continued investment in product, supply chain and operations, this is an exciting time to join the organisation as it plans for its next phase of development. The Role Reporting to the Managing Director, the Head of Buying & Supply Chain will oversee the full end to end supply chain — from product development and sourcing, through to QA/QC, stock management, freight, and final customer delivery. The role also carries leadership responsibility for the Buying, Imports, QA/QC and Stock Control teams. Key responsibilities include: • Leading the full product lifecycle, ensuring ranges are commercially robust, trend aligned and margin optimised., • Overseeing global sourcing, factory onboarding, supplier rationalisation and negotiation across the Far East., • Strengthening supplier relationships through regular visits, transparent communication and performance management., • Managing quality assurance and quality control across the China and UK teams., • Directing inbound stock flow, critical path management, freight consolidation and logistics planning., • Optimising stock levels, managing availability, and identifying overstock/exit strategies., • Providing commercial insight to sales teams, supporting customer meetings and aligning the range to market demand., • Driving process improvement and implementing KPIs across all supply chain functions, • Regular international travel, particularly to Chinese factories, will be required to manage supplier performance and new product development. The Person: We are looking for an experienced buying & supply chain leader with the ability to operate strategically while remaining hands on in a fast paced, product led environment. The ideal candidate will bring: • Strong end to end supply chain experience in homewares, lighting, interiors or related consumer products., • Proven capability working with Far East suppliers, including sourcing, factory selection, cost negotiation and quality management., • A commercially minded, “trader’s mentality” — confident interpreting data, reading trends, shaping ranges and protecting margin, • Broad operational knowledge across stock control, imports, freight (sea and air), 3PLs and warehouse interface., • Experience leading multidisciplinary operational teams in a hands on, entrepreneurial setting., • A low ego, relationship driven leadership style capable of building credibility with long serving teams and overseas colleagues., • Curiosity for design, product and home interiors, with an appreciation of how lighting influences spaces.

About Dragonpass Dragonpass is a global travel and lifestyle loyalty platform serving over 40 million members across 130+ countries. It powers premium benefits—including airport lounge access, Fast Track, dining, and wellness—through partnerships with banks, card issuers, FinTech's, telecom providers, airlines, and online travel agencies. The business operates at the intersection of fintech, travel, and customer engagement, enabling partners like financial institutions and digital platforms to differentiate through high-value loyalty propositions. Role Overview The Sales Director, EMEA is a UK-based role, leading regional revenue growth, strategic partnerships, and team development across Europe, the Middle East, and Africa. This role requires a commercial leader experienced in selling complex, technology-enabled loyalty and engagement solutions into enterprise clients across financial services, telecoms, airlines, and travel ecosystems. You'll own the EMEA sales strategy, revenue targets and pipeline development, build high-performing teams, and drive multi-market deals with tier-1 clients. What we're looking for A Sales Director and commercial leader with significant experience in enterprise sales within one or more of the following: • Loyalty & rewards platforms, • Travel technology / travel distribution, • Fintech / payments / card benefits, • Telco value-added services You'll have proven experience selling into banks, telcos, airlines, OTAs, or financial institutions as well as a strong understanding of loyalty economics, customer engagement, and partner ecosystems. As a leader and manager, you'll have demonstrated success in building and scaling regional and globally dispersed sales teams, bringing strong coaching, mentoring, and performance management capability to drive excellence.

Field Sales Team Leader - Monday - Saturday working days - Company Car Day One Joining the Verisure team as sales team leader means: Playing a vital role in leading, coaching, and driving the success of your sales team while also contributing to sales performance. You will develop and mentor a team of Junior and Senior Sales Advisors, equipping them with the skills and motivation to achieve their targets while maintaining high service standards and professionalism. To set you up for success, you will first complete comprehensive sales training to master the best techniques. In return, you’ll earn an attractive salary with uncapped commissions while leading a high-performing sales team and helping protect what matters most to our customers. Why Verisure? We are Europe's fastest growing monitored security company. Over 6 million families and businesses rely on our innovative technology to protect what matters most to them, we are growing at a fast rate and we reward high performance and take potential to the next level – be a part of it! Ready to succeed? After completing Verisure’s sales training, you will join our branch and take responsibility for a team of sales advisors Your Key Responsibilities: • Lead and Coach Your Team – Train, mentor, and support a team of sales advisors, ensuring they meet and exceed sales targets., • Drive Performance – Monitor and analyse sales performance, providing guidance and motivation to optimise results., • Recruitment & Onboarding – Assist in hiring new sales advisors and ensure smooth onboarding and training., • Sales Activity – Develop your own client portfolio through a mix of provided leads and self-generated prospects., • Monitor and Improve Processes – Ensure efficient sales processes, customer satisfaction, and compliance with company policies., • Team Motivation – Organize and drive weekly sales meetings, celebrate achievements, and implement incentives to keep the team engaged and motivated. What we offer you: • Excellent commissions with no cap! – The more your team sells, the more you earn!, • Career Growth within our sales organisation– from Team Leader to Branch Manager and even Regional Director!, • Exciting Rewards – Incentives including trips, iPhones, gift cards, and more!, • Award-Winning Employer – Recognized as a "Top Employer 2024 & 2025." Our Benefits: • Uncapped Commissions! – Over half of our Sales Team Leaders earn an average of £5,368 per month, and our top 10% earn over £8,000 per month., • Company Car & Fuel Card – Provided from the start., • Exciting Incentives – Competitions with fantastic rewards such as international trips (Miami, Thailand, Dominican Republic and other exotic destinations), gift cards, and more., • Comprehensive Sales Training – Continuous development through the Verisure Academy leading to promotions and professional development., • Permanent Contract with a Guaranteed Base Salary – Security and stability while you grow., • Health & Pension Benefits – Including Bupa health insurance and pension contributions. What we expect from you as a Sales Team Leader: • An ambition to succeed and help others succeed, a passion for sales and coaching, • A strong team spirit, a professional and customer-oriented attitude, • We are looking for experienced sales professional with a minimum of 5 years in a sales role, ideally with experience in door-to-door sales., • A minimum of 2 years of experience in leading a team, coaching, or mentoring sales advisors., • A valid driving license (0-3 points) is required as you will be visiting our prospective clients. A DBS check (fully covered by us) will be conducted before you join. Ready to Take the Lead? If you’re a motivated sales professional with leadership ambitions, we want to hear from you! Apply today and take the next step in your career with Verisure. Verisure is an inclusive and disability-friendly employer. Our positions are open to all qualified candidates.

Recruitment Consultant – All Levels Manchester City Centre – Full Time, Office Based £25,000 + Uncapped Commission Compass Associates are expanding and we’re searching for talented people at every stage of their recruitment journey. Whether you're a recent graduate looking to launch a meaningful career, a salesperson ready for a new challenge, or an experienced consultant seeking a place that truly supports ambition, you’ll find opportunity here. We’re a team where motivated individuals become industry specialists, build deep long-term relationships and genuinely enjoy the work they do — all while unlocking exceptional earning potential and fast-track career progression. 🌟 Why join Compass Associates? 🥇 A reputation you can build on A multi-award-winning consultancy recognised as a trusted recruitment partner across the healthcare sector — giving you credibility from day one. 💷 Uncapped bonuses Your effort = your earning potential. High performers regularly achieve industry-leading commission. 📈 Transparent, merit-based progression Clear, structured pathways from Consultant to Director. No guesswork, just real opportunity. 🎓 Serious investment in your development Accredited training, leadership programmes and continuous professional development. We’re proud to promote from within. 🤝 A genuinely supportive culture Collaborative, grounded and high-performing teams where people celebrate each other’s wins and help one another succeed. 🎉 Celebrations that actually feel like celebrations From incentives to social events — we love to recognise success properly. What are the benefits? • Up to 38 days holiday with length of service, • 3pm Friday finishes, • Wellbeing gifts that accrue annually (with no limit), • Quarterly company events, • Access to accredited training and qualifications, • £500 internal referral bonus, • Retail discounts, • Cycle to Work scheme, • Free breakfast and fresh fruit High achievers also unlock enhanced perks such as private healthcare, cash plans, electric car schemes, phone bill allowances, and life & critical illness insurance. 🚀 Roles Available Recruitment Consultant – Entry Level / Career Changers Perfect for graduates, early-career individuals or people transitioning from sales or customer-facing roles. You’ll learn: ✔ Talent sourcing ✔ Interviewing and candidate assessment ✔ Client engagement and relationship-building ✔ Business development ✔ How to run your own desk like a mini-business All supported by a structured onboarding programme, ongoing coaching and a team committed to your success. You’ll thrive here if you: • Have a strong work ethic, • Love speaking to people, • Take initiative and stay positive, • Want a career with genuine development and opportunity Experienced Recruitment Consultants Ideal for consultants ready to step up, take ownership of a market or fast-track into senior or leadership roles. You’ll benefit from warm relationships, a respected brand, a clear growth path and the autonomy to build your niche. You’ll excel here if you have: • A solid billing history, • Full 360 recruitment experience, • Strong commercial instinct, • A relationship-first approach, • Drive, ambition and leadership potential, • A specialist mindset and desire to be an industry expert Our culture We’re a close-knit, ambitious and supportive team who take pride in doing things well. We care about our markets, our candidates, our clients — and most importantly, we care about creating an environment where people can push themselves, grow quickly and feel supported every step of the way. If you want a workplace that combines high performance with genuine belonging, this is it. Interested? Whether you’re just starting out or looking to take your recruitment career to the next level, Compass Associates is a place where you can build something genuinely rewarding. Send your CV to:

As a Senior Customer Success Manager, you’ll be the strategic partner to our clients by managing key accounts, supporting the Customer Success Director, and leading on initiatives focused on retention and renewals. If you have a strong background in SaaS customer success – ideally within the HR

A global tech company in Manchester seeks a strategic Customer Success leader to oversee the EMEA organization. You will drive customer retention and growth, while mentoring teams and aligning regional goals with global vision. The ideal candidate has a strong background in SaaS, excellent leadershi

Key responsibilities include mentoring team leaders, executing a Customer Success strategy, and ensuring a seamless customer journey. A global tech company is seeking a Customer Success leader in Manchester to drive EMEA engagement, retention, and growth. The ideal candidate will be experienced in l

Partner closely with Customer Experience teams (Onboarding & Implementation, Support, Customer Operations) to create a seamless end‑to‑end customer journey. Above all, you see Customer Success for what it truly is – a strategic driver of growth, retention, and long‑term customer value. You��

Senior Account Manager (BAE related) Our client is a fast-growing, multi-million £ advanced engineering company that delivers a range of complex systems, solutions, products and technical services to the civil aerospace and defence markets. To support their continued growth with BAE in particular, we are looking for a dynamic and visionary, senior level Senior Account Manager to lead the further commercial growth and engagement with this group. Having senior level contact awareness within BAE already, this is a high-impact role and is to drive revenue and margin expansion across BAE’s business lines, in alignment with our clients’ global Group strategy. You will combine sharp strategic thinking with strong leadership and client management skills—nurturing C-level relationships and steering business plans that deliver commercial success. Responsibilities: Strategic Road mapping: Define and execute a 3-year business plan and expansion roadmap across major accounts and new high-potential clients Commercial Growth: Implement sales strategies, pricing policies, and positioning to meet revenue and profit objectives Customer Relationships: Build trusted partnerships at C-level, SVP, VP and director levels, with a focus on long-term value creation Market Intelligence: Conduct customer mapping and market analysis to identify high-growth opportunities and anticipate client needs Sales Lifecycle Management: Oversee full sales lifecycle from prospecting and lead generation through to negotiation, deal closure and renewal of framework agreements Pipeline Ownership: Manage the global sales pipeline ensuring alignment to strategic targets and budget performance Innovation & Offer Development: Collaborate with cross-functional teams (Marketing, Solution Architects, Delivery) to design and promote new service offerings and cross-sell initiatives CRM & Reporting: Ensure high-quality reporting and visibility of sales activities through the CRM Operational Integration: Partner Capability Heads to shape resourcing plans and forecast delivery structures for scaling success Delivery Oversight: Participate in internal and external reviews, track key delivery KPIs, and drive continuous improvement Marketing Engagement: Support external visibility and client engagement through marketing and communications initiatives Skills A comprehensive background in sales within the engineering sector including having a solid understanding of the defence sector. High motivation and a competitive streak to “out-perform” others (both competitors and internally). Highly personable with strong relationship building skills at a VP and executive / decision maker level. A proven track record of winning business with a clear understanding of sales process associated with complex solution-based sales. The commercial understanding to estimate the financial impact of an opportunity, both with the client and internally, coupled with risks and opportunity management. Working remotely ideally in the Northwest of the UK, you will have the ability to travel nationally on a regular basis, and on occasion internationally. Benefits Highly competitive salary and package. Collaborative working environment – working shoulder to shoulder with our clients and peers through good times and challenges Empowering all enthusiastic technology loving professionals by allowing them to expand their skills and take part in inspiring projects Competitive company benefits Always working as one team and challenge the status quo The role will need to be visible across the BAE sites mainly in the NW UK so a suitable remote working position would be recommended. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

We are looking to add an Ecommerce & Concessions Manager to join our team. This individual will be responsible for owning the full end-to-end ecommerce experience, fundamentally driving revenue and growth for the brand. This is a pivotal role in helping our Brands achieve further growth and success and it's a great opportunity for someone to come in and make an impact really quickly. Responsibilities will include: • Managing, developing and overseeing the daily operations of our ecommerce sites –, • Managing, developing and overseeing the daily operations of our marketplaces –, • Onboarding new marketplaces; problem-solving and product uploads, ensure best working practices are being used to ensure correct uploads and platform mapping, • Liaise with partners and internal teams regarding contracts, platform agreements & requirements, product selection processes, fulfilment procedures etc., • Select relevant and seasonally appropriate product for Marketplace and Concessions to support targets., • Regularly review our Brands marketplace & concession offering based on data and highlight opportunities for the business. Inventory management, driving opportunities based on stock positions, analyse sales and returns data and adjusting offering accordingly., • Providing regular reports based on weekly and monthly trade and activities, • Updating content across all platforms and across all sites, • Manage customer queries, • Oversee marketplace partner timeframes, ensuring launch dates are achieved Strategic Leadership: • Develop and execute a global ecommerce strategy to drive revenue growth, improve customer acquisition and retention, and enhance the brand's online presence., • Lead ecommerce marketing, ecommerce operations, ensuring alignment with the company's global business goals., • Work closely with the Director to contribute to the overall digital transformation and growth for all our Brands Ecommerce Performance & Growth: • Oversee web trading strategies, including pricing, promotions, merchandising, and site optimisation, ensuring the ecommerce platforms are driving high conversion rates and average order values., • Analyse ecommerce performance, using data-driven insights to optimise user experience, increase conversion, and reduce drop-off rates., • Support the development of a roadmap for ecommerce technology, ensuring the integration of the latest tools, platforms, and innovations to enhance the customer journey and streamline operations. ECommerce Marketing Leadership: • Manage the global digital marketing strategy, including paid media (PPC, display ads), SEO/SEM, CRM/email marketing, and other relevant marketing programmes., • Collaborate with creative teams to ensure consistent brand messaging across all online channels., • Monitor and analyse key performance metrics, adapting strategies to improve engagement and online sales. Team Management: • Lead and develop a small team, ensuring continuous growth, training, and performance. Budget & P&L Management: • Manage the ecommerce budget, ensuring that investments in web development, marketing, and other key areas are efficiently allocated to drive ROI., • Monitor ecommerce revenue and profitability, using metrics to adjust strategies and forecast growth. Innovation & Industry trends: • Stay abreast of emerging trends, technologies, and customer expectations within the ecommerce and digital marketing landscape. Skills and Experience: • Proven experience in Marketplace and eCommerce, • Possess strong experience with Shopify, SAP, Linnworks, Mirakl, SharePoint, • Possess excellent Excel skills and experience using SharePoint, • Analytical thinker, • Excellent communication skills, • Have the ability to multi-task and work in a fast-paced environment, • Strong track record of driving revenue growth and digital transformation in ecommerce., • In-depth understanding of ecommerce platforms, digital marketing strategies, data analytics, and conversion optimisation., • Strategic thinker with the ability to align business goals with innovative digital solutions., • Strong commercial acumen, with experience managing budgets and driving ROI., • Fluency in digital analytics tools (Google Analytics, Adobe Analytics, etc.), as well as ecommerce management platforms (Shopify, Mirakl etc.) and SAP., • Attention to detail, • Problem-solving skills

Join AdviserPlus and Help Transform the Future of HR At AdviserPlus , we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK's most well-known brands, we're on a mission to simplify HR and make it more impactful. We're now looking for a passionate and proactive Senior Customer Success Manager to join our growing team . If you have a strong background in SaaS customer success • ideally within the HR / ER / People Tech space • and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we'd love to hear from you . The Role at a Glance: Senior Customer Success Manager Remote Working 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More… Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More… Your Background / Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UK's leading provider of Award-Winning HR technology , consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8-digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: “It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us”. The Senior Customer Success Manager Opportunity: As a Senior Customer Success Manager, you'll be the strategic partner to our clients by managing key accounts, supporting the Customer Success Director, and leading on initiatives focused on retention and renewals. You'll build long-term relationships, identify growth opportunities, and ensure strong commercial and contractual governance—particularly in HR tech environments. Where you'll add value: • Customer Relationship Management – You'll act as a trusted advisor and main point of contact for your clients, building long-term relationships that deliver ongoing value and satisfaction. • Leadership and Line Management – You will line manage Customer Success Managers, providing regular 1:1s, performance reviews, and development support. • Revenue & Retention - You'll take ownership of renewal strategies to ensure strong customer retention, while also identifying upsell and cross-sell opportunities to drive account growth. • Internal Collaboration & Strategy - You'll collaborate closely with Sales, Product, Support, and Marketing teams to align efforts and deliver customer success. • Tools & Reporting - Using HubSpot and other tools, you'll maintain accurate records of customer interactions and leverage data to guide decisions. About you: • Proven experience in a Customer Success or account management role, ideally within a HR / ER technology or wider SaaS environment • Excellent communication, presentation, negotiation, and influencing skills • Proactive and customer-centric approach to relationship management • Strong organisational skills with the ability to manage multiple priorities • Commercially aware with strong product and industry knowledge • Ability to interpret data and derive actionable insights • Proficient in Microsoft Office applications (Word, Excel, PowerPoint) What's on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • And more…. If you're excited by the opportunity to work at the intersection of technology and people, and you're ready to make a meaningful impact with a company that values innovation, collaboration and customer success - then we'd love to hear from you. Apply today and be part of a team that's changing the way organisations support their people. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. TPBN1_UKTJ

JOB TITLE: Temporary Recruitment Consultant- (Trades and Labour and M&E Industry) REPORTS TO: Operations Director Established in 1999, PPM Recruitment offers a unique blend of Nationwide ability, Local knowledge, and Business sector expertise with an honest and friendly approach. With a focus on building long-term, close relationships based on mutual trust and respect, we cater to all employment needs from Permanent to Temporary, Part-Time to Full-Time, Contract, or Freelance. We are looking for an organised, tenacious, hard working, money driven and enthusiastic individual to join our energetic team based at our Sale, Manchester office Working within a friendly office environment, your main task will be to fill a vast number of jobs that we have from our clients, as a key part of Recruitment team. Hours - 8.30am - 5pm, Monday to Friday MAIN PURPOSE OF JOB To develop and carry out all aspects of Recruitment Sales and Resourcing and the associated administration You will be predominantly be working on temporary recruitment in the Trades and Labour and M&E industry. For this role applicants will need to have many years strong recruitment experience and ideally experience of recruiting in the Trades and Labour and M&E industry (we will consider candidates that have had success in other recruitment sectors) MAIN DUTIES New business gained through a structured and consultative business development approach Manage, nurture and build relationships Develop a good understanding of client business, specific vacancy requirements and future work and assignments Source the most suitable applicants, assessing their knowledge and skill base and building relationships Obtaining candidate RTW documentation, certificates, and licences. Managing and Updating the database with all customer and candidate records, documents, quotations and paperwork. Cross selling between temporary, permanent and the divisions and regions within our business Work and liaise with colleagues in other parts of the business Achieve agreed activity and revenue targets Develop an excellent industry/sector/subject matter expertise Your preferred background and the roles requirements: Ideally you won't be a job hopper Excellent B2B customer sales skills and relationship builder Ability to achieve revenue targets consistently Self Motivated/Resilient Persistent and a Resilient personality with the ability to rebound quickly after disappointment to ensure consistency Accurate admin and recording of your activity on our database software Commercially aware with a good head for figures and negotiations On Offer Competitive basic salary Competitive bonus scheme Pension scheme Competitive holiday allowance Good OTEPlease call or send a CV to apply

We're looking for an experienced technical Sales Manager from the industrial components and / or consumables sector who can manage distribution channels across the UK, Eire & Nordic regions. If you've got a proven track record of technical sales success selling via distribution - and ideally managing these relationships across various European regions - we offer a great package, sensible amounts of travel, development opportunities and the security of a multi-national corporation backing us up. BASIC SALARY: Up to £83,000 BENEFITS: · Bonus based on sales performance · 25 days holiday plus bank holidays · Full company benefits package including pension scheme. LOCATION: Home based, covering UK, Eire & Nordic regions. COMMUTABLE LOCATIONS: London, Birmingham, Manchester, Bristol, Sheffield, Leeds, Northampton, Luton, Reading, Liverpool, Oxford, Cambridge, Nottingham, Coventry, Leicester, Crawley, Maidstone, Hull, Gloucester, Watford, Cardiff, JOB DESCRIPTION: Sales Manager, Export Sales Manager, Industrial Technical Sales - Industrial Consumables / Components - Distribution. As our Sales Manager, you will be managing circa 10 distribution partners from across the UK, Eire & Nordic regions - providing technical and commercial support to those partners and Sales Representatives to promote the product range and applications of our technical solutions. This is a new role - taking responsibilities from the current Sales Director. Roughly 50% of your time will be home based and 50% travel to customer sites. Of that travel, half will be in the UK and half will be abroad. KEY RESPONSIBILITIES: Sales Manager, Export Sales Manager, Industrial Technical Sales - Industrial Consumables / Components - Distribution. As our sSales Manager, you be: · Working closely with distribution partners and selling technical solutions to customers across your designated regions · Building and developing relationships with those partners. Supporting them on their booked appointments, and inviting them to support you on yours (driving sales through the distribution channel) · Hitting and maintaining growth targets for the company PERSON SPECIFICATION: Sales Manager, Export Sales Manager, Industrial Technical Sales - Industrial Consumables / Components - Distribution. To be successful in your application for this Sales Manager role you will: · Have a proven track record of technical sales success, most probably of industrial components or consumable products - selling via distribution networks. Experience of managing these relationships across various European regions would be an advantage · Have technical credibility in front of customers (most probably some sort of mechanical engineering qualification or strong relevant experience) · Have the capacity and desire to take on applications, features & benefits of the products to provide strong consultancy - often supporting distribution partners and Representatives on client visits · Be a driven, self-motivated and skilled sales professional, with soft skills to drive and manage distribution partners and display an understanding of the symbiotic 'partnership' relationship - rather than traditional straight line management · Have an appreciation for the strategic approach to sales, and an ability to nurture long term relationship management rather than 'crash and bang' sales closing and quick wins THE COMPANY: We design, assemble, install, distribute technical solutions and products to sectors as diverse as mining, minerals, forestry, wind and power generation, steel and aluminium, food and beverage, marine and offshore, petrochem and refinery. Almost three quarters of our sales are via long standing, trusted distribution partners across the UK, Eire & Nordic regions - though we do also work direct sales with OEM / MRO customers. PROSPECTS: Prospects are good, as part of a large and growing multinational group, with a structured, global sales force. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SP18450 - Wallace Hind Selection

JOB TITLE: Permanent Recruitment Consultant- (M&E industry) REPORTS TO: Operations Director Established in 1999, PPM Recruitment offers a unique blend of Nationwide ability, Local knowledge, and Business sector expertise with an honest and friendly approach. With a focus on building long-term, close relationships based on mutual trust and respect, we cater to all employment needs from Permanent to Temporary, Part-Time to Full-Time, Contract, or Freelance We are looking for an organised, tenacious, hard working, money driven and enthusiastic individual to join our energetic team based at our Sale, Manchester office Working within a friendly office environment, your main task will be to fill a vast number of jobs that we have from our clients, as a key part of Recruitment team. Hours - 8.30am - 5pm, Monday to Friday Please note that this role is working on our permanent recruitment department. MAIN PURPOSE OF JOB To develop and carry out all aspects of Recruitment Sales and Resourcing and the associated administration You will be predominantly be working on permanent recruitment in the Trades and Labour and M&E industry and also in other sectors when required. For this role applicants will need to have many years strong recruitment experience and ideally experience of recruiting in the M&E industry (we will consider candidates that have had success in other recruitment sectors) MAIN DUTIES 1. New business gained through a structured and consultative business development approach 2. Manage, nurture and build relationships 3. Develop a good understanding of client business, specific vacancy requirements and future work and assignments 4. Source the most suitable applicants, assessing their knowledge and skill base and building relationships 5. Obtaining candidate RTW documentation, certificates, and licences. 6. Managing and Updating the database with all customer and candidate records, documents, quotations and paperwork. 7. Cross selling between temporary, permanent and the divisions and regions within our business 8. Work and liaise with colleagues in other parts of the business 9. Achieve agreed activity and revenue targets 10. Develop an excellent industry/sector/subject matter expertise Your preferred background and the roles requirements: 1. Ideally you won't be a job hopper 2. Excellent B2B customer sales skills and relationship builder 3. Ability to achieve revenue targets consistently 4. Self Motivated/Resilient 5. Persistent and a Resilient personality with the ability to rebound quickly after disappointment to ensure consistency 6. Accurate admin and recording of your activity on our database software 7. Commercially aware with a good head for figures and negotiations On Offer 1. Competitive basic salary 2. Competitive bonus scheme 3. Pension scheme 4. Competitive holiday allowance 5. Good OTE Please call or send a CV to apply

Director of Revenue Operations / Manchester / Up to £95,000 + Benefits Are you a systems architect with a passion for building scalable revenue engines? As the Director of Revenue Operations, you will be the lead architect of the commercial systems underpinning our client’s growth across the continent. This is a hands-on transformation role. You will design, implement, and run the operating cadence, data structures, and tooling that enable the Sales and Customer Success teams to perform at an elite level. Our client is looking for a leader who can standardise without slowing down, introducing rigor through smart data and automation (including AI) to make the complex feel simple. What's on offer? Competitive basic salary or between £80,000 - £95,000 dependent on experience. 37.5 hours per week. Fantastic work-life balance, hybrid working. Company pension, life assurance scheme and a generous holiday allowance of 25 days plus bank holidays. Holiday purchase scheme, the ability to add an additional 5 days of annual leave per year. Employee discount platform, and companywide incentives schemes. Great working environment with progression opportunities. Key Responsibilities of the Director of Revenue Operations role: You will own the end-to-end commercial operating system across the full customer lifecycle. Define Go-To-Market (GTM) standards, lifecycle stages, and SLAs. Lead revenue planning, forecasting, and quota-setting in partnership with Finance. Own the pricing execution layer, including rate cards, discount governance, and the Deal Desk function for strategic opportunities. Establish the "single source of truth" for performance. Shift leadership from anecdotes to data-driven insights regarding conversion, churn, and market trends. Build a high-performance onboarding and learning engine. Translate product and pricing strategy into executable playbooks that reduce "time-to-ramp." Drive CRM hygiene and lead the integration of AI-enabled capabilities to reduce administrative burden and improve lead scoring/forecasting. Improve forecast accuracy and pipeline coverage. Lower cost-to-sell while increasing output per rep. Embed a common methodology and margin-accountable pricing across all European markets. Build documented, repeatable processes that support future expansion. Skills and Experience Required: Experience in Revenue, Sales, or Commercial Operations, ideally within a complex B2B multi-country environment. Deep expertise in CRM/RevTech, forecasting, and commercial pricing (Deal Desk). A cross-functional leader capable of aligning Sales, Marketing, Finance, and Product. A track record of using automation and AI to drive commercial productivity. An understanding of macro technology shifts and their impact on commercial strategy. Experience within the B2B technology or enterprise software sector (SaaS). Background in GTM transformation or matrixed international organisations. What’s next? If you’re ready to join a global organisation, and take pride in building simple systems that deliver outsized commercial impact, we want to hear from you

FM Business Development Director (Public Sector) Location: Home-based (UK-wide travel) Salary: Up to £100,000 + car / allowance, bonus (up to 20%) and benefits Reporting to: Growth Director The Opportunity A leading UK provider of public services is seeking a senior FM Business Development Director to drive growth within its Health-focused Facilities Management business. This is a front-end growth and capture role, with full ownership of identifying, shaping and winning contracts across the public sector. You will lead opportunities from early market engagement and capture planning through bid strategy, governance and submission. The role carries accountability for building and converting a high-value, sustainable FM pipeline, while expanding into adjacent sectors such as local authority, education and emergency services. Key Accountabilities • Lead market, sector and customer analysis to identify priority growth areas and future FM demand, • Develop and execute strategic growth plans, aligned to divisional and organisational objectives, • Build and maintain senior-level public sector customer relationships, establishing early influence ahead of procurement, • Develop and manage a qualified short- and long-term pipeline, including: Capture planning and opportunity shaping, Framework identification and positioning, • Bid strategy development (national and regional, hub-and-spoke models), • Work closely with operational, commercial and technical teams to: Define compelling FM propositions, Conduct capability and gap analysis across Hard and Soft FM and Collaborate with peer Business Development Directors to drive cross-sector and cross-service growth What We’re Looking For Essential experience • Strong background in Hard FM and asset management, with very strong understanding of Soft FM services, • Proven track record of winning and delivering FM contracts, typically £5m–£100m+, • Demonstrable success building and owning large-scale growth pipelines (circa £250m+), • Hands-on experience leading complex public sector bids and capture activity, • Credibility grounded in delivery understanding, not just sales Personal attributes • Confident and credible at senior stakeholder level, internally and externally, • Commercially astute, with the ability to translate insight into winning bid strategies, • Resilient and adaptable in complex, regulated and evolving environments, • Comfortable operating at pace, with ambiguity and competing priorities At a leadership level, you will be expected to: • Drive innovative, profitable growth, • Build trusted, collaborative relationships across functions, • Translate strategy into practical, deliverable outcomes, • Influence and align teams to deliver sustained performance Why Join? This role offers the opportunity to play a central role in a major growth and transformation agenda within Facilities Management. You will have the autonomy and platform to shape strategy, lead major bids and expand FM activity into new and evolving public sector markets. Package & Benefits • Company car or cash allowance, • Bonus scheme up to 20%, • Private healthcare, • Pension, • Wide-ranging employee wellbeing, discount and development benefits, • Strong organisational commitment to diversity, inclusion and flexible working Location & Travel • Home-based role with significant UK travel, • National remit

Michael Page is delighted to be partnering with a highly respected, multi-site international FMCG organisation to appoint a People Director, reporting to the CPO. This is a pivotal, senior leadership role with enterprise-wide impact, offering the opportunity to shape and deliver a progressive people strategy during a period of significant transformation. This is not a 'steady-state' role. It is a mandate to lead, influence and evolve. Client Details Our customer is a highly commercial multi-site international FMCG business with a passion for innovation, customer-centricity and talent development. Description Reporting to the CPO, and partnering the regional MD, the People Director will lead a sizeable, multi-disciplinary HR function and act as a true strategic partner to the business. You will play a central role in driving organisational performance, capability and culture across a complex, international footprint. The organisation is undergoing a sustained period of change, including: Implementation of a new HRIS platform Ongoing M&A activity and divestments Driving operational efficiencies and cost optimisation Designing and embedding a new People Target Operating Model Developing career architecture and progression pathways Evolving reward frameworks and propositions Elevating management and leadership capability This role offers the scope to shape the future of the people agenda in a business where HR is seen as a critical lever for success. Key Responsibilities: Lead and develop a high-performing HR function across all Centres of Excellence, including Reward, Talent, L&D, ER, and People Operations Define and execute a forward-looking people strategy aligned to business transformation goals Act as a trusted advisor to senior stakeholders, influencing decision-making at Executive and Board level Drive organisational design, workforce planning and capability development across a multi-site, international environment Lead complex change and transformation programmes, ensuring engagement, pace and delivery Oversee and evolve employee relations strategy, including engagement with Trade Unions and European Works Councils Embed a modern, scalable People Operating Model that supports growth, efficiency and consistency Champion inclusive leadership and ensure a culture that enables performance, accountability and progressionThis role is based in Manchester 2 to 3 days per week, and will require monthly international travel. Profile This role requires a commercially astute, credible and highly experienced HR leader who thrives in complexity and change. You will bring: Proven experience leading a full-service HR function, spanning all Centres of Excellence A track record of operating at strategic leadership level within a large, multi-site and international environment Deep expertise in Trade Union engagement and negotiation, alongside experience working with European Works Councils Demonstrated success delivering large-scale transformation programmes (e.g. HRIS, TOM design, M&A integration/separation, efficiency drives) Strong organisational design and change leadership capability The ability to balance strategic vision with operational execution Gravitas, resilience and the ability to influence at the most senior levels A leadership style that builds high-performing, engaged and accountable teams This is a rare opportunity to step into a role with genuine breadth, complexity and impact. You will be part of a leadership team shaping the future of a well-established yet evolving international business. For an ambitious People Director, this offers: A platform to lead transformation at scale The ability to shape and modernise the entire people agenda Exposure to complex, high-value business change The opportunity to build and leave a lasting legacyJob Offer This role pays up to £100,000 to £130,000 per annum (dependant on experience), inclusive of a car allowance, performance related bonus and a suite of benefits

Join AdviserPlus and Help Transform the Future of HR At AdviserPlus, we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK’s most well-known brands, we’re on a mission to simplify HR and make it more impactful. We’re now looking for a passionate and proactive Senior Customer Success Manager to join our growing team. If you have a strong background in SaaS customer success - ideally within the HR / ER / People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we’d love to hear from you. The Role at a Glance: Senior Customer Success Manager Remote Working 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More… Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury’s, Post Office, Pret and More… Your Background / Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UK’s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We’re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8-digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: “It’s so intuitive. It’s built around how HR advice is actually provided. We’re not fitting around the software; the software fits around us”. The Senior Customer Success Manager Opportunity: As a Senior Customer Success Manager, you’ll be the strategic partner to our clients by managing key accounts, supporting the Customer Success Director, and leading on initiatives focused on retention and renewals. You’ll build long-term relationships, identify growth opportunities, and ensure strong commercial and contractual governance—particularly in HR tech environments. Where you’ll add value: • Customer Relationship Management – You’ll act as a trusted advisor and main point of contact for your clients, building long-term relationships that deliver ongoing value and satisfaction. • Leadership and Line Management – You will line manage Customer Success Managers, providing regular 1:1s, performance reviews, and development support. • Revenue & Retention - You’ll take ownership of renewal strategies to ensure strong customer retention, while also identifying upsell and cross-sell opportunities to drive account growth. • Internal Collaboration & Strategy - You’ll collaborate closely with Sales, Product, Support, and Marketing teams to align efforts and deliver customer success. • Tools & Reporting - Using HubSpot and other tools, you’ll maintain accurate records of customer interactions and leverage data to guide decisions. About you: • Proven experience in a Customer Success or account management role, ideally within a HR / ER technology or wider SaaS environment • Excellent communication, presentation, negotiation, and influencing skills • Proactive and customer-centric approach to relationship management • Strong organisational skills with the ability to manage multiple priorities • Commercially aware with strong product and industry knowledge • Ability to interpret data and derive actionable insights • Proficient in Microsoft Office applications (Word, Excel, PowerPoint) What’s on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • And more…. If you're excited by the opportunity to work at the intersection of technology and people, and you’re ready to make a meaningful impact with a company that values innovation, collaboration and customer success - then we’d love to hear from you. Apply today and be part of a team that’s changing the way organisations support their people. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

Director of Revenue Operations / Manchester / Up to £95,000 + Benefits Are you a systems architect with a passion for building scalable revenue engines? As the Director of Revenue Operations, you will be the lead architect of the commercial systems underpinning our client's growth across the continent. This is a hands-on transformation role. You will design, implement, and run the operating cadence, data structures, and tooling that enable the Sales and Customer Success teams to perform at an elite level. Our client is looking for a leader who can standardise without slowing down, introducing rigor through smart data and automation (including AI) to make the complex feel simple. What's on offer? Competitive basic salary or between £80,000 - £95,000 dependent on experience. 37.5 hours per week. Fantastic work-life balance, hybrid working. Company pension, life assurance scheme and a generous holiday allowance of 25 days plus bank holidays. Holiday purchase scheme, the ability to add an additional 5 days of annual leave per year. Employee discount platform, and companywide incentives schemes. Great working environment with progression opportunities. Key Responsibilities of the Director of Revenue Operations role: You will own the end-to-end commercial operating system across the full customer lifecycle. Define Go-To-Market (GTM) standards, lifecycle stages, and SLAs. Lead revenue planning, forecasting, and quota-setting in partnership with Finance. Own the pricing execution layer, including rate cards, discount governance, and the Deal Desk function for strategic opportunities. Establish the "single source of truth" for performance. Shift leadership from anecdotes to data-driven insights regarding conversion, churn, and market trends. Build a high-performance onboarding and learning engine. Translate product and pricing strategy into executable playbooks that reduce "time-to-ramp." Drive CRM hygiene and lead the integration of AI-enabled capabilities to reduce administrative burden and improve lead scoring/forecasting. Improve forecast accuracy and pipeline coverage. Lower cost-to-sell while increasing output per rep. Embed a common methodology and margin-accountable pricing across all European markets. Build documented, repeatable processes that support future expansion. Skills and Experience Required: Experience in Revenue, Sales, or Commercial Operations, ideally within a complex B2B multi-country environment. Deep expertise in CRM/RevTech, forecasting, and commercial pricing (Deal Desk). A cross-functional leader capable of aligning Sales, Marketing, Finance, and Product. A track record of using automation and AI to drive commercial productivity. An understanding of macro technology shifts and their impact on commercial strategy. Experience within the B2B technology or enterprise software sector (SaaS). Background in GTM transformation or matrixed international organisations. What's next? If you're ready to join a global organisation, and take pride in building simple systems that deliver outsized commercial impact, we want to hear from you. TPBN1_UKTJ

Customer Success for what it truly is a strategic driver of growth, retention, and long-term customer value, • Collaborate with global CS leadership to align on programs, frameworks, and best practices, balancing global consistency with local nuance, • Act as the regional voice of the cust

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A leading SaaS company seeks a Director of EU Services to oversee customer success across the European market. Candidates should have extensive experience in a customer success or implementation role, particularly in the life-sciences sector. This role involves managing customer relationships, drivi

Responsibilities include developing customer success strategies, managing revenue goals, and collaborating across multiple departments. News Corporation is hiring a Director, Account Management in Greater London. The role involves leading a team of Account Managers to drive customer retention and ac

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Ideal candidates should have 8–10 years of experience in Customer Success, a background in the fashion or apparel industry, and proven ability to evolve Customer Success operating models. Browzwear is looking for a Regional Director, Customer Success in Greater London. This role is pivotal in driv

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A leading global travel management company is seeking a Director, Customer Success – Hotel Program Strategy to lead strategic engagement and influence hotel category management for clients.

Regional Director of Customer Success to co-own the strategy and drive renewals accountability. The ideal candidate should have 8-10+ years in Customer Success and proven experience in leadership roles. Responsibilities include managing renewals forecasting, engaging with executives, and leading Cus

As Director of Customer Success Sales – EMEA, you will own the strategic success, retention, and expansion of a portfolio of enterprise retail customers across Europe, the Middle East, and Africa. Extensive experience in Customer Success, Consulting, or Client Executive roles within enterprise Saa

Director, Account Management to lead a team focused on customer retention and growth. This role involves managing Account Managers, developing customer success strategies, and ensuring smooth account transitions.

A leading technology firm in Greater London seeks a Senior Director - Customer Success to lead their Technical Success team. The role requires at least 10 years of experience in customer success or solutions consulting within enterprise SaaS. You'll drive customer transformation and ensure success b

A data technology company in Greater London seeks a Director of Solutions Engineering to lead the Solutions Engineering team, ensuring customers maximize the value of their platform usage. This role involves providing technical expertise, engaging with clients, and driving solutions to enhance custo

Co-own Customer Success strategy with the VP, Customer-Facing Delivery. Regional Director, Customer Success. Hold regional Customer Success leaders accountable for forecast accuracy, data integrity, and execution standards.

A leading financial infrastructure provider in Greater London seeks a Customer Success Director to manage Tier 1 customers and drive strategic initiatives. The ideal candidate will have over 8 years of experience in Customer Success or Account Management, with a strong understanding of the insurance

A leading retail pricing solutions company is seeking a Director of Customer Success Sales for EMEA. Essential qualifications include a strong executive presence, analytical acumen, and extensive experience in customer success in enterprise SaaS. The role focuses on strategic success, retention, and

The Customer Success Director is responsible for owning and growing a portfolio of Tier 1 customers, managing the end-to-end post-sale lifecycle for complex, high-value accounts. The Customer Success Director brings deep, established expertise in the insurance industry, including emerging trends, re

We are seeking a strategic and execution‑focused Senior Director of Customer Success to lead and scale our post‑sales organization across the Europe region. Job Title: Senior Director, Customer Success. Define and execute the Customer Success vision aligned with company growth objectives.