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Join Our Team at NEC Software Solutions!\n\n Company Description: \n Are you ready to make a difference in the world? Join us at NEC Software Solutions, where our innovative software is transforming public services and improving lives every day! \n\nAbout the Role\n We are looking for a passionate Change Configuration and Release Analyst to join our IT Service Delivery Department in Hartlepool. In this hybrid role, you will be a vital part of our Change, Config & Release Team, ensuring that IT services are deployed, monitored, and continuously improved for our colleagues and customers. \n\n Your mission? To manage the lifecycle of changes to our internal and external IT systems, from planned updates to emergency fixes. You’ll assess risks, coordinate with stakeholders, and ensure smooth implementations while promoting best practices and continuous improvement. \n\nKey Responsibilities:\n\n • Review and validate Change requests and impact assessments.\n, • Host and document Change-related calls.\n, • Coordinate with internal teams and external departments.\n, • Track and manage Changes through their lifecycle.\n, • Conduct Release analysis to assess readiness, dependencies, and risk before deployment.\n, • Provide guidance, training, and process improvements.\n\n\nWhat We’re Looking For\n Essential Skills & Experience: \n\n • Strong stakeholder engagement and customer-facing experience.\n, • Proficiency in Microsoft Excel (data analysis desirable).\n, • Eligible for UK Security Clearance and NPPV3.\n\n\n Desirable Skills: \n\n • Experience in Release analysis and/or Change analysis, including evaluating Release scope, risk, and impact.\n, • Knowledge of ITIL methodology and Service Delivery processes.\n, • ITIL v4 Certified.\n\n\nWhy Join Us?\n At NEC Software Solutions, we pride ourselves on offering an exceptional benefits package, including: \n\n • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).\n, • 25 days paid holiday with the option to buy/sell.\n, • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).\n, • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%.\n, • A selection of flexible benefits to suit your individual needs.\n\n\n Additional Information: \n Candidates must demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role, a Disclosure Barring Service (DBS) check may also be required. \n\nOur Commitment to Diversity\n NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. \n\nWho We Are\n We’re NEC Software Solutions, part of the global tech giant NEC Corporation. Our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people, and even test the hearing of newborn babies. \n\n By joining us, you’ll be part of a team of over 3,000 employees pushing the boundaries of what’s possible and supporting amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities, and more. Together, we help them deliver financial support faster, speed up treatments for patients, and respond to emergencies effectively. The more we do, the more our customers can do for others. Together, we make a world of difference. \n\n We’d love your help. And we’ll support you all the way!

Summary We are seeking a talented Engineer with hands‑on mechanical engineering experience who is looking to progress into a project engineering/project management role. You will join a busy department, based at the Hartlepool facility, responsible for the testing and development of pipeline pigs, manufactured by the company, for major oil, gas and utility clients worldwide. Working both independently and collaboratively within the team, the successful candidate will play a key part in the daily engineering activities undertaken by the testing department. Strong written and verbal communication skills are essential, as the role involves regular interaction across the business and close liaison with clients, suppliers, and other external stakeholders. Key Responsibilities • Design and engineering input relating to the manufacture of test fixtures to support product evaluation and development., • Preparation of test documentation, including test procedures and test reports., • Management of documentation, for client review, through company and client document control systems., • Coordination with client and internal teams to plan and schedule testing activities., • Participating directly in hands‑on testing operations whilst liaising with on-site clients/inspectors. Salary & Benefits We offer a competitive salary and benefits package commensurate with experience which has been designed to attract the ideal candidate. Qualifications & Experience • Higher‑level mechanical engineering qualifications and/or equivalent industry experience are essential., • A minimum of five years industry experience, post‑training/qualification, is required., • Strong written and verbal communication skills are essential, • Proficiency with Microsoft Word, Excel, and Project is preferred., • Competence in AutoCAD, SolidWorks, or similar CAD software is preferred.

Company Description Come join us and make a difference in the world! Discover more at Job Description The role is office based in Hartlepool. The Service Desk Manager is a varied, challenging and exciting role. The role is responsible for ensuring the Service Desk and Incident Management processes are not just fit for purpose but pushing the envelope of what is possible, driven by the continually evolving needs of the business. It will involve working closely with both internal and external stakeholders and customers and is targeted with supporting the delivery of a high performance and reliable IT capability worldwide. Working within the Cyber, Service and Technology (CST) division and reporting to the Head of Service Delivery, the successful candidate will be responsible for delivering IT Service Desk and Incident Management to NEC colleagues and our customers. The role will have direct line management responsibility for 4 FTEs and responsibility for a wider team of ~50 people based in Hartlepool, Chippenham and India. The role is wide-ranging and takes ownership of the design and delivery of the Service Desk and Incident Management processes within NEC. The successful candidate will show strong leadership qualities, ability to problem solve with their teams and work collaboratively with key business stakeholders. The role is responsible for delivering of Services aligned to the ITIL framework and maintaining compliance with ISO20000 and will involve managing multiple distinct service desks. Responsibilities Develop and own the end-to-end processes & delivery within NEC including;Service Desk practice Incident Management practice The ability to build and lead a cohesive team split across multiple geographic locations and to manage people effectively. This includes the ability to coach and develop the team. Work collaboratively with the NEC business stakeholders to ensure that their needs and the needs of their customers are well understood and met Measure, monitor and review in scope processes, using KPIs and CSFs, to ensure they are meeting the needs of our business and align to our IT strategy Manage and forecast resources, ensuring our staff are skilled to the appropriate level Support bid responses and costing, and the development of service offerings with the business stakeholders to allow us to expand our capability Accountable for maintaining compliance to internal and external audits, supporting the maintenance of a number of ISO standards and Security certifications (that rely on Service Management process adherence). Involvement with internal and external ISO 20000 audits. Reviewing and verifying that all documentation is moderated and accurately updated in accordance with document management requirements Play a prominent role in onboarding new services, ensuring the teams are prepared for service take-on and understand the contractual/ business needs for each service and solution implemented Awareness of the business priorities, objectives and drivers to implement continual service improvement strategies Work very closely with the Service Delivery Manager (Service Management) and Head of Service Delivery to ensure a full ITIL aligned end to end service is available to stakeholders Ensure an appropriate balance between cost of delivery and quality of delivery is achieved Engagement with 3rd party organisations as required. A thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction of the team. An ability to balance and plan the short-term and long-term actions of the team. Knowledge and understanding of all relevant industry standards. Knowledge and understanding of best practices for service management. Strong communication skills, including the ability to be influential and persuasive with stakeholders. An ability to market and promote the service desk and to advocate for necessary resources, support, and appreciation for the service desk. A complete understanding of the organisation’s and our customers businesses. An ability to think critically about systems and to make adjustments as needed following a continual improvement approach. The ability to manage time effectively while setting the tone for the team through leadership. Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved. Promoting the service desk with senior management and working to ensure that it is properly viewed as a core business asset. Essential Skills Extensive service desk management experience in a complex organisational structure. Strong Stakeholder Management Resource Management Possess excellent customer service skills and an ability to innovate Excellent communication and business writing Working knowledge and experience of the ISO 20000 Service Management Standard Ability to lead from the front and mentor both direct reports and the wider team to achieve the best they possibly can Must be able to work closely with the Head of Service Delivery as well as independently. Qualifications Essential Qualifications ITIL v4 Foundation NPPVL3 + SC clearance required Desirable Qualifications and Skills ITIL v5 Foundation ITIL v4 Intermediate Qualification Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way

CRA Consulting is delighted to be working in partnership with a growing and highly successful private investment and development business to recruit an experienced Document Review Paralegal on an initial 3-month contract. Working alongside experienced General Counsel, external City law firms and lea

The work will be fully remote and will involve first-level review on Relativity, so previous document review experience and confidence using Relativity would be highly desirable. We are working with a highly regarded international law firm that is looking for a small team of paralegals to assist wit

CRA Legal is seeking an experienced Document Review Paralegal for an initial 3-month contract based in Bourne, Lincolnshire with hybrid working available. The successful candidate will perform detailed document review exercises in various complex litigation matters while supporting an in-house legal

CRA Consulting is seeking an experienced Document Review Paralegal located in Bourne, Lincolnshire for an initial 3-month contract. The role involves detailed document review across various litigation matters and offers a hybrid working model with 2 days remote and 3 days in the office. Successful c

At Ryder Reid Legal, we work closely with a variety of law firms across the US, UK, and internationally, facilitating the staffing of document review projects.

Strong attention to detail and ability to review large volumes of documentation accurately. CRA Consulting is delighted to be working in partnership with a growing and highly successful private investment and development business to recruit an experienced Document Review Paralegal on an initial 3‑

Candidates will engage in various roles that may include document review, legal research, and drafting legal documents.

Responsibilities include document review, communication with stakeholders, and drafting legal documents. Candidates must have prior experience in document review and hold Security Clearance (SC).

Montresor Legal is seeking a team of paralegals for a remote commercial litigation document review project starting next week. Ideal candidates should have document review experience and be proficient in using Relativity.

An international law firm is offering Document Review Paralegal Opportunities in London, UK. Candidates will assist in large-scale legal review projects, focusing on litigation and regulatory matters. Responsibilities include document analysis, compliance maintenance, and case preparation.

A legal recruitment agency is seeking qualified Lawyers to assist with ongoing document review projects.

Handling administrative tasks such as redactions, relevance review, and document processing. Previous experience in a Document Review based role. Drafting witness statements and other legal documents.

We’re working with a leading US law firm on a document review project starting ASAP. Previous document review experience within a well-regarded law firm is preferred.

A leading legal services firm is seeking an experienced Paralegal in Birmingham to manage large document review projects.

The selected professionals will review and assess domain-specific documents to ensure quality, accuracy, and relevance.

Montresor Legal is seeking a candidate for an onsite document review project in Greater London, starting ASAP and expected to run for about two weeks. The ideal candidate will have previous document review experience in a reputable law firm, with steady working hours and no heavy overtime expected.

Candidates from any jurisdiction are welcome, provided they have prior experience in litigation and document review, using Relativity. Our clients, US, UK & International law firms, frequently require qualified Lawyers to assist them with temporary on-going document review projects.

Previous document review experience would be ideal, particularly within a law firm or professional services environment, although the most important thing is being able to get up to speed quickly and work accurately as part of a wider review team. If you are a qualified lawyer with document review e

Experienced in using document review platforms, including. We are currently seeking candidates for a number of upcoming Document Review projects for our customers in the UK, with a need for. Document Review experience based in London.

Conducting detailed document review exercises across a range of ongoing litigation matters. Reviewing, categorising and analysing large volumes of documentation. Previous experience undertaking document review work within a legal environment.

French Speaking Inbound Customer Service Advisor.The opportunity to work with an award-winning team who are at the pinnacle of their industry.Incredibly friendly team working environment.Training and Development opportunities.Great progression opportunities!.MTrec Commercial are proudly supporting o

Accurately document customer interactions to improve service quality and internal processes.

The opportunity to work with an award-winning team who are at the pinnacle of their industry.Incredibly friendly team working environment.Training and Development opportunities.Great progression opportunities!.MTrec Commercial are proudly supporting our market leading client, who, due to significant

Draft, review, and negotiate a wide range of commercial agreements, including SaaS, partnership, supplier, and customer contracts including bank lender panel client contracts and working with conveyancers and suppliers.

Want a soul-sucking call centre job?.We’re not here to read scripts or tick boxes.We’re here to shake things up, to make energy better for our customers and the planet.That means real conversations, real problem-solving, and real impact.The best bunch of people you’ve ever worked with—curiou

Advancing People - Multilingual Recruitment Specialists are now recruiting for a French Speaking Customer Service Advisor for their client based in St.Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the.English speaking markets, pr

The opportunity to work with an award-winning team who are at the pinnacle of their industry.Incredibly friendly team working environment.Training and Development opportunities.Great progression opportunities!.MTrec Commercial are proudly supporting our market leading client, who, due to significant

The Clyde Valley Group (CVG) is a thriving social business and registered charity recognised for innovative and partnership approaches to meeting community needs.Clyde Valley Housing Association (CVHA) is a Registered Social Landlord (RSL) partner is Lanarkshire and East Dunbartonshire.CVHA is the G

Supporting the CEO with producing documents, briefing papers, reports and presentations.

German-Speaking Technology Recruiter - Oliver Parks Executive Search.Launch Your High-Impact Career in Specialist Executive Search!.Are you ready to turn your ambition into achievement in the thriving tech landscape?.Oliver Parks is a specialist executive search firm working across the technology la

Dutch speaking Customer Service Advisor.Remote, with 1 day per month in the office.Are you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a Dutch-Speaking Customer Service Advisor to join our client’s team.This role is primarily remote, offering flex

Rewards and Benefits on offer:.Working for a blue-chip company with a great team-based culture.The role is only working Monday to Friday- no weekends!.Home based position from day one!.World class training and development opportunities.The Company you will be working for:.MTrec is proudly representi

Ability to understand, implement and review complex processes.

A well known and established brand is looking to grow their customer service team and offer their new advisors the opportunity to work from home.We are looking for exceptional Customer Service Advisors to provide the best customer support experience.The role is full time, working a 40 hour week Mond

Rewards and Benefits on offer:.Working for a blue-chip company with a great team-based culture.The role is only working Monday to Friday- no weekends!.Home based position from day one!.World class training and development opportunities.The Company you will be working for:.MTrec is proudly representi

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.