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Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30am to 5pm, and 1 in 4 Saturdays. As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage. We’ll equip you for success from day one - with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside repair. If you’re a skilled, practical mechanic looking to be part of something big, this is for you. No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after: • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need: • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £55,000 (inclusive of London Weighting Allowance, if applicable), • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles

Join the RAC. Together, we’re going places. • A competitive base salary of £38,625, with on-target earnings of up to £50,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities No CV required when you apply – it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here’s what we’re after:, • You're someone who gets people. This isn’t just spanners and engines—our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You’re not just in the RAC—you are the RAC. Every fix, every chat, every driveway visit shows what we’re all about., • You like mixing things up. Every day’s a little different—servicing, diagnostics, repairs, and checks. But it doesn’t stop there: you’ll manage your stock, do your reporting, and keep those customer conversations flowing., • You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you’ll need:, • Level 2 light vehicle maintenance qualification (or equivalent), • At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles, • A full UK driving licence with fewer than 6 points We’re Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it’s this restless drive for better that’s earned the trust of over 12.5 million members and it’s why we’re on a mission to be the UK’s number one motoring services provider. That commitment to excellence isn’t just felt by our members, it’s echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We’re all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

• £31,827 - £38,000 per annum, • Average uncapped bonus of £5,800 per annum (with potential to earn more), • 5 days a week As a Vehicle Technician / MOT Tester, you’ll carry out MOT tests to DVSA standards and complete a wide range of vehicle maintenance and repair work. From advanced diagnostics & repairs to routine services, you’ll ensure every job is done to the highest standard. Drive your career forward at Halfords, the UK’s largest Automotive service, maintenance and repair business, offering excellent training & development opportunities, a wide range of benefits and an uncapped bonus scheme. Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs Skills and experience • Level 3 qualified in Light Vehicle Maintenance & Repair (or equivalent qualification or experience), • Valid MOT Testing Licence We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! -.No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve o

Our client, a well respected main dealer group, are looking to recruit an experienced Commercial Vehicle Sales Executive. A Commercial Vehicle Sales Executive who has an enthusiastic personality, is self - motivated and ready to drive the standard in customer care.

Who Are We Hansen Technologies is a leading global provider of software and services that enable organisations to transform customer experiences and streamline critical business processes. With a rich history of innovation and a footprint that spans over 80 countries, Hansen empowers utilities, energy, and communications companies to thrive in an ever-evolving digital landscape. Our commitment to excellence, customer focus, and collaborative culture makes Hansen a place where passionate professionals can make a meaningful impact, drive real change, and help shape the future of industries worldwide. We are proud to be an equal opportunities employer. Hansen prides itself on celebrating diversity and is committed to creating an inclusive environment for all employees, even extending this to how we work with our customers, partners, and suppliers. We welcome applications from all qualified candidates, regardless of age, disability, gender identity or expression, marital status, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic. If you require any adjustments or accommodation during the recruitment process, please let us know. Why This Role Matters Lead, Protect, Innovate, and Inspire. At Hansen, we enable and empower our customers to deliver essential services through our innovative software solutions. As Senior Manager – Security, you’ll play a pivotal role in safeguarding Hansen’s global operations and driving security excellence across our organization. This is more than a security role—it’s a leadership position at the heart of Hansen’s global security strategy. You’ll manage a diverse team, lead incident response, and influence how we adopt cutting-edge technologies to protect critical infrastructure. Your work will directly shape how Hansen maintains security, compliance, and customer confidence worldwide. Notes: This is a 5-day onsite role based in our Hammersmith office. What You’ll Do • Drive Security Strategy: Translate the security roadmap into measurable operational initiatives and monitor progress., • Lead Global Teams: Mentor and manage a dispersed team, setting SMART goals and fostering high performance., • Manage Risk: Identify, evaluate, and mitigate business risks across the organization., • Respond to Incidents: Coordinate stakeholders during cyber incidents or crises, ensuring timely resolution within SLAs., • Engage Customers: Represent Hansen’s security capability to clients and respond to security-related inquiries., • Ensure Compliance: Monitor adherence to regulatory requirements (GDPR, NIS2) and interface with auditors., • Innovate: Lead evaluations of security tools and adopt Hansen’s AI-first approach to enhance processes., • Governance Leadership: Chair IT & Security governance forums and maintain robust reporting mechanisms. What You Bring • Proven experience in security operations, engineering, architecture, and GRC., • Strong knowledge of UK/EU regulatory frameworks and security controls in IT systems., • Experience managing global teams and leading security initiatives., • Ability to influence stakeholders and communicate complex security concepts clearly., • University degree in relevant fields; security certifications (GIAC, AWS, Azure, CEH, OSCP) are a plus. Benefits and Perks Join us for a rewarding career with competitive compensation, leave entitlements, health coverage, and financial security. Enjoy work-life balance, growth, and recognition for your exceptional performance. Our team will unveil the intricacies of our benefit package during the selection process.

Job Purpose The role focuses on compliance, customers, and continuous improvement activities to create a total quality culture and reduce quality costs in line with best practice procedures. The scope of role is to cover Heathrow & Tewkesbury. You will be based at our Heathrow site and travel to Tewkesbury as and when required. The role will: • Protect and please the customer by ensuring supply of the highest quality product, • Work with production and support functions to maintain and improve our quality systems and adherence to operational best practice thus guaranteeing compliance to external and internal standards, • Drive improvement activities to support quality and financial performance leading key improvement projects evolving through customer requirements, regulatory and legislative changes, and amendments to accredited standards to ensure compliance with standards and pending accreditation audits, • Draft, review and implement changes to our current quality systems, standard operating procedures, and policies to satisfy customer and third-party requirements Role Responsibilities Quality: • Support the Regional Quality Manager and site Leadership team in quality governance and product safety, • Lead and support meetings as required and provide information and analysis as required to support the business in understanding KPI’s and decision making, • Review the quality system as appropriate to ensure full compliance with customer and company best practice guidelines and maximize effectiveness of production contributing to consistent operational performance and standards whilst ensuring conformance to the relevant accreditation standards for the site and customers, • Provide authoritative guidance and advice on all aspects of quality to the site management team and employees; train and coach employees improving knowledge and skills in quality improvement, • Recruit, develop, motivate, and manage a Quality team (QA/QC) that optimises quality operations and is flexible in the support it offers the business, meeting current and future needs, • Establish and develop professional working relationships with customers, providing a technical service and reference point as required to support the company’s products and reputation as a quality supplier, • Manage the customer complaint procedure, facilitate the investigation of quality problems, faults, and non-conformances with production teams; manage corrective and preventative problems to ensure quality standards are maintained. Initiate and control robust investigations to provide corrective and preventive actions (CAPA) and support the complaints handling process and participate in implementing improvement actions to prevent re-occurring issues., • The facilitation of customer facing activities and communications including customer visits, responses, and preparation of information whilst leading site audit activities (external body, internal and customer), • Lead quality initiatives and focus groups to support knowledge and understanding of all operatives and grow awareness of quality issues to improve quality, • Promote a total quality philosophy at all levels developing a culture of right first time and continuous improvement Business Improvement: • Lead improvements to enhance quality system and ensure optimum process in place to meet customer specifications whilst maximizing production, • Review amendments to standards and ensure compliance with accreditation bodies, • Support introduction of new equipment on site and validation processes to meet safety and customer expectations, • Take on other projects and responsibilities as required., • Contribute ideas and participate in ongoing business improvement initiatives to reduce overall operating costs, improve margin, and provide input into the strategy and operations of the site Other: • Produce data and present reports for site, customers and corporate as required, • Identify improvement projects and continuous improvement initiatives in line with site and corporate requirements to improve quality and safety and work with colleagues to implement these, • Support senior leadership team in introducing systems and procedures to enhance operating effectiveness and efficiencies, • Deliver GMP, Quality and FSC training to all employees as required, • Take on other projects and responsibilities as required Knowledge, Skills, Experience • Minimum 5 years’ experience in a Quality role at a senior or management level, • Working and audit knowledge relevant accredited standards, • Experience in a manufacturing/production environment ideally with experience and knowledge of Industry standards and guidelines, • Demonstrable experience of leading change and implementing continuous improvement processes., • Supervisory experience, • Demonstrable experience of validating new equipment and processes, • Knowledge of Good Manufacturing Practices (GMP), • Project management and problem-solving skills such as 6 Sigma, or another recognised Business Improvement Technique, • Root cause analysis and problem-solving techniques, • Customer relations skills, • Skilled in information handling, analysis, and presentation, • Competent in using Microsoft Office packages

Job Title: Senior QA Automation Engineer Location: London (Chiswick Business Park). Presence at the office is required 2 days a week, flexible days and hours Job Type: Full-Time The Team OpenBet is a global leader in betting and gaming entertainment, trusted by over 200 partners to create memorable winning moments for millions of players worldwide. From processing bets during iconic events like the FIFA World Cup and Super Bowl to pioneering next-gen products like BetBuilder, we continuously redefine the player experience with high-quality content, cutting-edge technology, and advanced player protection tools. For over 25 years, our unbeatable platform has powered the most recognizable betting brands, ensuring peak performance with 100% uptime, unmatched scale, and speed. With 85 licenses, 20 World Lottery Association operators on our customer roster, and a team of 1,200+ experts across 14 countries, we remain at the heart of the industry. The Goal As a Senior QA Automation Engineer you will be working alongside Software Engineers, other QA team members and Software Principal Engineers and Architects, under the supervision of the Team Lead and the support of the QA Architect and Principal QA, to shape and implement the customer and product deliverables that will drive us forward in our strategic initiatives. You will own tickets from a QA perspective, attend sessions independently raising issues, risks and gaps in requirements. You will be engaged in all areas of the software testing lifecycle from requirements capture, analysis and test case design through automation test case implementation and the delivery of automation test cases, test execution and ongoing maintenance. The Feature teams look to deliver in an effective and efficient manner. You will apply professional experience of QA software testing concepts and processes to input into key strategic decisions in the realm of technology and QA. You may also engage in assessing the existing coverage levels of the automation and manual test suites and contribute to the maintenance of existing packs in order to ensure the team deliver a quality product. What you’ll be doing • Work within an agile Feature Team of Delivery Leads, Product Owners and Software Developers to cover QA related activities such as translating business requirements, user stories and acceptance criteria into test scenarios/cases, • Active participation in the success of a self-organising agile team by promoting a quality first approach, defining and driving the implementation of the automation scope, • Identify which level of testing an automation scenario should be created within - component, app group or integration testing, • Promote and adhere to Continuous Integration and High Quality / Fast Feedback Principles, • Solicits internal and external stakeholder perspective and presents alternative solutions, • Provides structured feedback to the development teams and ensures the work is carried out in accordance with the agreed project schedule and quality requirements, • Leads the analysis and design of complex solutions meeting business requirements based on existing technology, • Identifies technical debt and inefficiencies in the automation frameworks, • Solid understanding of Agile Principles and ensure that work is being delivered with these Principles in mind, • Creates test plans and provides estimations taking into consideration dependencies, milestones and critical path, • Analyses complex requirements / acceptance criteria, and elicits test scenarios both manual and automated in accordance with the testing pyramid, • Works independently on automating test cases, executing test cases and retesting defects with all the above entities being of high complexity, • Very good knowledge of the languages, tools and technical processes required to undertake automation test case creation work at OpenBet, • Analyses feature updates/new features and identify areas for regression testing, • Configures the automation framework on their own environment to be able to run tests locally, debug and fix issues, • Writes relevant component, app group and integration automated tests to allow continuous integration of project, • Raises clear and accurate defects, follows up on resolutions and retests fixes and performing root cause analysis in order to identify inefficiencies and mechanisms to reduce the defect count in future releases, • Troubleshoots test automation failures, • Analyses the output of releases and propose solutions to reduce the defect count and increase the quality of future releases, • Collates complex metrics, defect injection rates, defects identified by automation etc to report to other team members and line manager, • Tests thoroughly and consistently delivers robust, maintainable and complete working automation tests to cover functional and non-functional considerations such as security through all levels of the test pyramid as required by the teams and functionality, • Independently monitors continuous integration pipelines, debugs test failures, escalates defects and resolves automation issues in a timely fashion, • Ensures manual & automated regression packs are maintained and updated based on new functionality and changes, • Understands and applies the correct testing techniques at a given phase of the project lifecycle, as determined by the time available and anticipated risk of the changes, • Provides technical coaching and mentoring to less experienced QA Automation team members, • Carries out thorough exploratory testing when required, • Conducts peer level test case and automation code reviews for high complexity tests, • Key contributor to a major and/or strategic project, • Promotes BDD/TDD principles, • Ensures compliance with Quality standards, best practices and adherence to the OpenBet Test strategy The Player • Test Automation & Frameworks, • Experience with test automation tools (Selenium, Cypress, Playwright), • Knowledge of API testing tools (Postman, Karate), • Experience with BDD/TDD frameworks (Cucumber, JUnit, TestNG), • Demonstratable ability to design, develop, and maintain automated test scripts, • Proven experience of testing complex user interfaces, • Programming & Scripting, • Proficiency in Java, • Strong understanding of OOP principles, • Ability to write and debug scripts for automation, • Thorough knowledge of structured test methods and procedures, • Continuous Integration & DevOps, • Experience with CI/CD tools (Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps), • Version control with Git (GitHub, GitLab, Bitbucket), • Thorough knowledge of Docker, Kubernetes for containerised testing, • Testing Methodologies & Best Practices, • Strong understanding of software testing principles (functional, regression, smoke), • Experience with test case management (TestRail or other) and project management/issue tracking tools (JIRA), • Ability to create and maintain test plans, • BSc or equivalent in IT/Engineering/Scientific or related discipline, • Experience with various development methodologies; Agile, Lean or Waterfall, • 6+ years’ experience in QA of which at least 4 years’ experience working with test automation tools, • Good interpersonal skills to communicate at all levels Nice to Haves • Some experience developing test cases for software developed using Akka, Kafka, Scala and Cassandra., • Qualified to ISEB/ISTQB Foundation level What’s the Score? Why OpenBet? • The Playground: Join a team of innovators, disruptors, and game-changers who are reshaping the future of betting and gaming., • The Mission: Be part of a mission-driven organization that's committed to revolutionizing the way the world plays., • The Impact: Make a real impact on the world stage, leaving a lasting legacy that transcends boundaries and inspires generations to come., • The Culture: Immerse yourself in a culture of creativity, collaboration, and curiosity, where every idea is welcomed, every voice is heard, and every dream is encouraged., • Attractive benefits, an open and supportive environment as well as a modern and exciting workplace, • The opportunity to interact with global teams on a regular basis as you and our business continues to develop & grow, • Tangible and genuine development - at OpenBet, you can take your career where you want it to go!, • And if that’s not enough; enjoy flexible working whilst we provide you with the guidance and development skills you need to progress and enhance your career, • We have a collaborative office environment with our team members in office 2 days per week.

Own complex devices, mentor engineers, drive delivery. Step in as a Senior Mechanical Design Engineer in Brentford, West London, earning £60,000–£65,000 with paid overtime, flexitime and strong benefits. You’ll shape medical devices, guide decisions and see your engineering reach patients. Scope of the role The Senior Mechanical Design Engineer leads mechanical development from concept to manufacturing handover across client programmes and internal R&D. • Drive complex mechanisms, assemblies and detailed SolidWorks CAD., • Produce drawings with GD&T, tolerance analysis and documentation., • Apply ISO 13485 design controls; contribute to risk management files., • Prototype, test, iterate, and support DFM with suppliers., • Mentor juniors and coordinate multidisciplinary inputs. Key skills and experience required • Proven experience as a Senior Mechanical Design Engineer or Mechanical Engineer., • Medical device experience with plastics and mechanisms design., • 5–10+ years; expert SolidWorks, complex assemblies and surfacing., • Injection moulding, DFM, tolerance stacks, FEA and simulation exposure., • Degree or Master’s in Mechanical Engineering; clear, decisive communicator. Salary and benefits • £60,000–£65,000 basic salary., • Paid overtime; time off in lieu available., • Flexitime with core hours 10:00 to 15:00., • 22 days’ holiday, rising to 25, plus bank holidays., • 5% employer pension contribution., • Income protection and life assurance., • Full-time, on-site, five days per week; flexible start/finish times. You’ll join a collaborative studio with modern prototyping facilities and close links to electronics, firmware and industrial design. Expect a healthy mix of consultancy and in-house IP. As a Senior Mechanical Design Engineer, you’ll influence technical direction and help shape a growing R&D unit. How to apply Want to find out more? Click the apply button, and we’ll be in touch.

Established in 1997 as the first manufacturer of sushi for the UK supermarket industry, Taiko has evolved into the most innovative manufacturer of Sushi, Food To Go, Prepared Meals and Snacking products in the UK, supplying Waitrose, Tesco and Sainsbury’s to name a few. Over the past 25 years Taiko has launched more first to market Sushi and Food to Go products than any other sushi manufacturer in the UK. We are looking for a proactive and commercially minded individual to join the Wonderfield Group on a 12-month fixed-term contract to cover maternity leave. This is a fantastic opportunity to take ownership of key commercial activities and contribute to the growth of a rapidly expanding business. A significant handover will be provided by the current post-holder, so we are ideally looking for someone who can start in January. Primary Purpose of the Role: 1. Account Management – nurture existing customer relationships, drive customer satisfaction, and maximise business profitability for our Grocery customers. This includes day-to-day account management, developing account plans, product development calendars, and promotional calendars., 2. Business Development – create a pipeline of potential new business within the Grocery sector that aligns with our capabilities and convert opportunities into new customer sales. Ensure customers are supported and any complaints or problems are addressed promptly • Monitor customer profitability and implement interventions to achieve target levels, • Collaborate with customers, the NPD team, and wider stakeholders to scope new concepts and launch products, • Work with customers to agree promotional and marketing plans, • Monitor the external marketplace through regular store visits to identify trends and competitor activity, • Identify new customer and partnership opportunities, assess commercial viability, and drive them to successful outcomes, • Complete daily commercial paperwork and administrative tasks as required, • Prepare and submit new product information to customers and support presentations or meetings with customers alongside the NPD team What We’re Looking For: • Degree or equivalent work experience, • Strong communication skills, able to work effectively across multiple levels internally and externally, • Experience working in the Grocery sector and an understanding of how UK retailers operate, • Ability to see cross-functional implications of decisions and work collaboratively across teams, • A can-do attitude, tenacity, and willingness to build new processes, ways of working, and business opportunities, • Aptitude to present both positive and challenging positions to customers and stakeholders, • Experience in launching new products to customers We're proud to offer: • Opportunity to grow your career alongside with us with available apprentice program, • Brilliant support services designed to enhance your physical, mental and financial wellbeing., • Annual discretionary bonus subject to business and overall performance, • Discretionary Life Assurance, • Discretionary Income Protection, • Group Personal Pension, • Private Medical Cash Plan, • Bespoke reward platform including access to

You’ll be allocated a territory and will be required to drive between different areas to connect with customers face-to-face. You will be given a territory to cover within or around Hemel Hempstead/ Crawley/ Wembley. You’ll be out and about, knocking on doors and talking to customers abo

Site Manager | Main Contractor | Hayes. We are looking for a "site-first" leadersomeone who is comfortable being the primary authority on the ground and who can drive a project through to completion while maintaining elite standards of safety and quality. Manage the daily operations of the site, ens

ABOUT THE ROLE As a Driver at a Barchester care home, you'll provide a service that helps us give our residents the best possible care and support. We want everyone here to enjoy varied and fulfilling lives, and you'll have an important part to play in making that happen. You'll get behind the wheel to make all kinds of journeys involving residents, staff and visitors, and you'll be happy to interact with everyone you drive. As a Driver, we'll also rely on you to keep our vehicles in tip-top condition so that they're always clean and roadworthy. ABOUT YOU Courteous, respectful and patient, you'll see this Driver role as an opportunity to help our residents get the most out of life. We'll need to see a clean driving licence and a commitment to maintaining high standards of care, support and cleanliness. You should have completed NVQ Level 2 Health & Safety, Control of Substances Hazardous to Health (COSHH) and infection control training. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

We’re recruiting a Training Lead (Employment Law) Salary range: £38,000 - £40,000 FTE (per year, depending on accreditation and experience) Hours: Full time (37.5 hours per week) or part-time, with flexibility for an exceptional candidate Contract: Fixed term for 12 months (2-month probation) Location: London hybrid (with possibility of remote for an exceptional candidate) The Work Rights Centre is looking for a motivated employment law expert to lead our growing training programme, and support the wider development of the charity. Over the last few years our legal teams have delivered a number of successful training and capacity building programmes to other advice charities and local authorities - from short teaser sessions, to in-depth programmes that walked attendees through the core pillars of employment law over the course of several weeks. We are now looking for an experienced trainer to join the charity, drive the development and delivery of our new exciting training programme, and support the ongoing growth of the charity. This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, and the autonomy of working in a diverse and agile team. We can accommodate part-time, flexible and remote work, and offer 28 days of annual leave in addition to a winter holiday break. The role This critical new role is an opportunity to build on our existing portfolio of workshops to develop a whole new line of work for the charity, working closely with the Deputy CEO and the Employment and Immigration legal teams. We are looking for a passionate self-starter, with strong legal expertise in employment, and experience of developing and delivering high-impact and engaging training sessions. About you We seek an employment law expert who has a passion for training and an entrepreneurial spirit. We are looking for: ● Qualified solicitor or barrister, eligible to practise in England and Wales. ● Experience in developing training or professional development materials ● Experience in delivering compelling and accessible legal training or workshops (internal or external) ● Excellent written and verbal communication skills ● Knowledge of, and empathy with, the backgrounds and experiences of migrants and other vulnerable workers. Please download the job description for full responsibilities and complete person specifications. How to apply Please send your CV and Cover Letter by the end of Sunday, March 1st and don’t hesitate to reach out with any queries about this opportunity.

We're looking for a Research Analytics Lead (research agency Director / Senior Associate Director level) to lead on the design and implementation of statistical analysis on survey data. Lead and oversee complex analytics projects using market research data to drive strategic decisions based on compr

You’ll work closely with senior leaders and operational teams to help drive financial performance across a diverse portfolio of hospitality assets.

About the Company Silver Birch Care was established in 2006 to provide high-quality supported living services for looked-after young people aged 16 and over. Today, our group comprises four specialist providers — Silver Birch Care, The Beeches, Benecare, and LLUK — delivering education, accommodation, care, and tailored support to children and young people aged 6–25 years across the UK. We work in partnership with 43 local authorities and county councils and also provide direct services to HM Government Home Office. Silver Birch has become a provider of choice for many local authorities, who trust us to achieve positive outcomes for the young people placed with us. They have confidence in our ability to support children and young people to live safe, happy, and successful lives, both now and in the future. About the Role We’re looking for a proactive and confident HR Advisor to join our growing HR team, with a strong focus on Employee Relations. In this role, you’ll provide expert HR advice across a broad range of services, while acting as a trusted specialist for ER matters. You’ll work closely with managers, offering hands-on support and guidance across the full lifecycle of ER cases, from initial advice through to resolution. This is an excellent opportunity for someone who is confident managing complex cases and influencing stakeholders at all levels. The business is growing rapidly and is committed to delivering a meaningful HR transformation to support that growth. As part of this journey, we are introducing new systems including Sona (HRIS), Tribepad (ATS), and YourHippo(Learning & Development platform). These initiatives are designed to enhance the employee experience and drive greater efficiency across the organisation — and you’ll play an important role in embedding them successfully. Responsibilities- this is not an exhaustive list and a full job description is available on request • Provide pro-active support to managers on complex employee relations issues in particular attendance, disciplinary, grievance and absence meetings and advise those leading the issues on the appropriate approach, ensuring this complies with the relevant employment legislation, policies and best practice. This includes investigation and hearing packs, note taking and outcome letters., • Support our line managers to resolve individual performance/capability issues using appropriate tools, e.g. performance improvement plans and support the manager in taking swift action as appropriate., • Support the annual appraisal process, including appraisal coaching/workshops, communications to the organisation and compliance reporting., • Support the HR Administrator with the family friendly processes, including Maternity, Paternity, Adoption and Shared Parental Leave., • Conduct and manage the monthly sickness reporting process, working alongside the HR Advisor – Midlands/Southeast division., • Provide HR system support and maintenance including HR reporting., • Assist and oversee all HR payroll administration where required and work closely with payroll to ensure all HR information is recorded accurately., • Process and manage any people related subject access requests., • Support the HR KPI monthly and quarterly reporting process alongside the HR Administrator and proactively develop strategies for improving areas of concern., • Support HR policy reviews and development. Qualifications • A CIPD Level 5 or relevant HR qualification is desirable. Required Skills • Motivated to achieve excellence and improvement of personal performance with a positive can-do attitude., • Great attention to detail., • Ability to multi-task and prioritise responsibilities and work under pressure., • Excellent communication and strong interpersonal skills, and an ability to build strong relationships., • Commitment to continued personal development, maintaining an up-to-date knowledge of developments across the field, industry, legislation/regulations, and practice relevant to your role. Pay range and compensation package This role is advertised up to £45,000 based on experience and qualifications. Benefits • 31 days holiday (inclusive of bank holidays), • Pension with NEST Pensions, • Enjoy your birthday off, on us!, • Free parking on site, • Employee Referral Bonus – Know someone great? Refer them and earn £250 when they join and another £250 when they pass probation, • Access to Sage Employee Benefits, • 24/7 access to our Employee Assistance Program, • 24/7 access to Free Medical Assistance, • Personalised development plans Schedule Monday to Friday (09:00 - 17:00) on-site Equal Opportunity Statement We are committed to diversity and inclusivity. This role is subject to a satisfactory DBS check and referencing.

Who we are: Welcome to This is Beyond, a dynamic and forward-thinking B2B events company based in the heart of West London. From our humble beginnings as an ambitious startup, we've swiftly risen to become a global leader in pioneering B2B events that redefine industry standards. Renowned as thought leaders in the luxury travel sector, we've left an indelible mark by spearheading innovative approaches and cultivating fervent communities around distinct travel niches. Our diverse portfolio boasts a mix of groundbreaking global travel trade shows tailored for elite influencers and trendsetters. At This is Beyond, we're relentless in our pursuit of crafting unparalleled experiences. We meticulously curate our guest list, recognising that chemistry is paramount, and we vehemently reject mundane formats. Prepare to be immersed in exclusive, inspiring environments that blur the lines between work and leisure - because that's where true business brilliance thrives. Join us on our journey, where innovation knows no bounds and excellence is the standard. The role: As an Event Leader, you will be responsible for the overall strategic direction, commercial success and flawless delivery of one of This is Beyond’s major events. You will lead a multidisciplinary team across sales, marketing, content and operations, ensuring every element of the event aligns with our values, brand standards and business objectives. This role requires equal parts strategic thinking and hands-on leadership. You will shape the event’s long-term vision, develop and deliver its commercial strategy, and ensure it continues to evolve as a world-class platform that connects and inspires the most influential players in luxury travel. You will not simply deliver an event; you will nurture a living community of people and ideas. You will build something that grows year after year, creating experiences that inspire leaders, shift perspectives and spark lasting change. What you will do: Strategic Leadership and Direction • Set and deliver the event’s strategic roadmap, ensuring it drives growth, impact and industry leadership., • Own the event’s P&L, overseeing budgeting, forecasting and financial performance to meet ambitious revenue and profitability targets., • Monitor market trends, customer insights and competitor activity to inform innovation and maintain a competitive edge., • Contribute to company-wide strategic discussions, helping to shape the future direction of This is Beyond’s portfolio. Team Leadership and Development • Lead and inspire a team of senior managers and heads of department across sales, marketing and operations., • Foster a culture of clarity, accountability and collaboration, ensuring everyone is aligned to shared goals., • Coach, mentor and support your team to achieve their potential, encouraging ownership, innovation and continuous improvement., • Model leadership behaviours that reflect This is Beyond’s values: trust, curiosity, integrity, excellence and generosity. Commercial and Analytical Focus • Drive revenue and audience growth through effective commercial strategies and data-led decision making., • Oversee exhibitor and buyer acquisition, retention and satisfaction, ensuring a consistently high calibre of participants., • Evaluate event performance using clear metrics, drawing insights to refine strategy and enhance results., • Balance creativity and commerciality, ensuring that every innovation adds measurable value. Customer and Stakeholder Engagement • Act as the senior ambassador for your event, engaging and networking directly with industry leaders, partners and stakeholders., • Build and nurture strong, long-term relationships with exhibitors, buyers and sponsors., • Represent This is Beyond with confidence, energy and authenticity in meetings, presentations and international forums., • Ensure every customer touchpoint reflects the exceptional service, quality and attention to detail for which our brand is known. Innovation and Experience Design • Lead the continuous evolution of your event’s format, content and experience., • Collaborate with creative and production teams to ensure the event feels alive, relevant and ahead of its time., • Champion innovation, exploring new formats, technologies and approaches that deepen engagement and community value., • Ensure the overall experience consistently delivers on our promise: to create meaningful connections that drive personal and professional transformation. What you will need: • A strong commercial mindset grounded in real-world experience. You will likely come from a background in luxury hospitality, sales and marketing, or business development, ideally within luxury hotels, luxury events or travel brands, • Experience in budget management, P&L ownership, and commercial strategy development. A strong understanding of the dynamics of premium client relationships, the power of storytelling in driving sales, and the discipline of delivering commercial results., • Strong strategic and analytical skills, with a track record of making data-driven decisions., • You will be confident leading complex P&Ls, developing growth strategies and motivating teams to exceed ambitious targets. You will be a proven excellent negotiator, stakeholder manager, team manager and relationship-builder., • An operational mindset with hands-on event management experience. You will understand the intricacies of event delivery, logistics and on-site execution, and can translate strategy into flawless real-world experiences., • Ability to manage multiple priorities in a fast-paced, global environment., • Willingness to travel internationally to oversee event execution and engage with key stakeholders., • Most importantly, you will have the energy and hunger to build on success; to take something extraordinary and make it even better. Our Values • Curiosity - Always ask why. Open your mind to new perspectives and possibilities, and never settle., • Integrity - Be driven by good, not greed. You control your decisions, so make your actions count., • Teamwork - Empower others and leave your ego at the door. Good relationships are a competition of generosity. Benefits: Enjoy a range of benefits, including: Pension Scheme, Hybrid working arrangement, Health Cash Plan/BUPA coverage, Ongoing Learning & Development opportunities, Bonus Earning Potential, Social Events & Travel Opportunities Position Type: Permanent, with a 4-day working week. Our hybrid model includes 3 days in the office (located in Shepherd's Bush), 1 day working from home, and every Friday as a non-working day as standard. Diversity & Inclusion: At This is Beyond, we're dedicated to fostering an inclusive workplace where diversity is celebrated. We prohibit discrimination and harassment based on factors such as race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic. How to Apply: Ready to join our team? Explore all our available career opportunities and apply by visiting our careers site at careers.thisisbeyond.com. 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Our client is Europe's leading company, serving 24 million customers across 7 countries. They're seeking an experienced Senior Procurement Manager to develop and deliver sourcing strategies for contact centre operations, manage key supplier relationships, and drive efficiency across their global supply network. If you have proven expertise in business process outsourcing procurement and thrive in complex, international environments, this is an opportunity to make a real impact. Position Overview In this role, you'll be responsible for developing and delivering sourcing strategies that protect business value and drive long-term growth. You'll manage major agreements with key suppliers, analyse spending patterns to identify savings opportunities, and build strong relationships with internal stakeholders and external partners. Working across Europe and the US, you'll monitor industry trends, manage risks, and ensure our client's contact centre operations remain competitive and efficient. Responsibilities • Develop and deliver sourcing strategies for contact centre services using industry knowledge and global reach, • Manage major supplier agreements to align with long-term business goals and performance objectives, • Analyse spending data to identify cost savings opportunities and drive operational efficiency, • Build and maintain strong relationships with internal stakeholders and key suppliers, • Lead negotiations on complex deals covering commercial, service and contract terms, • Monitor industry trends and manage potential supply chain risks, • Partner with procurement colleagues across Europe and the US to deliver consistent standards Requirements • Proven procurement experience in business process outsourcing, ideally within customer experience categories, • Demonstrated ability to develop and deliver sourcing strategies in global organisations, • Confident negotiation skills on complex commercial, service and contract matters, • Strong supplier relationship management experience and proven track record, • Driven mindset focused on achieving cost savings and improving supplier performance, • Ability to work effectively across multiple regions and time zones Benefits • Generous pension package and private healthcare cover, • Discounted mobile, broadband and exclusive rewards programme, • Access to on-campus facilities: 13 subsidised restaurants, gym, cinema and beauty salon, • Hybrid working arrangement balancing office and home flexibility, • Career development opportunities within a global organisation Alongside these benefits, you'll join a collaborative, value-driven environment where your expertise is valued and your contributions directly shape procurement strategy across a major international business. How to Apply For more information about this exciting role and if you meet the criteria, please submit your details without delay to quoting MB/1314073. Langley Search & Selection (langleysearch.com) is the leading specialist recruiter in the procurement, supply chain and purchasing field. We manage permanent and interim procurement and supply chain jobs across the UK, Europe and globally for our clients, from large global multinationals to SMEs

Job Title: Business Development Manager Location: London (Chiswick). Presence at the office is required 2 days a week, flexible days and hours Job Type: Full-Time The Team OpenBet is a global leader in betting and gaming entertainment, trusted by over 200 partners to create memorable winning moments for millions of players worldwide. From processing bets during iconic events like the FIFA World Cup and Super Bowl to pioneering next-gen products like BetBuilder, we continuously redefine the player experience with high-quality content, cutting-edge technology, and advanced player protection tools. For over 25 years, our unbeatable platform has powered the most recognizable betting brands, ensuring peak performance with 100% uptime, unmatched scale, and speed. With 85 licenses, 20 World Lottery Association operators on our customer roster, and a team of 1,200+ experts across 14 countries, we remain at the heart of the industry. The Goal As EMEA Business Development Manager, you will play a critical role in driving OpenBet’s enterprise growth across the region. Reporting directly to the Chief Business Development Officer, you will focus on identifying, developing, and closing new sportsbook platform opportunities, while supporting complex, high-value sales cycles end to end. This is a hands-on business development role combining new business hunting, enterprise sales execution, and deal progression, working closely with internal stakeholders to move opportunities from initial conversation through to signed contract. What will your role be? You will act as both an independent deal owner and a trusted commercial partner to senior leadership, supporting pitch preparation, leading client engagements, and ensuring opportunities progress efficiently through commercial agreement, contracting, and early delivery alignment. Key Responsibilities • Drive new enterprise sportsbook platform opportunities across EMEA through proactive prospecting and relationship building, • Identify, qualify, and progress new leads, partnerships, and strategic opportunities, • Support and lead client pitches, proposals, and commercial presentations, • Manage complex sales cycles involving multiple internal and external stakeholders, • Partner with the Chief Business Development Officer on strategic opportunities, pitch preparation, and deal execution, • Support commercial discussions and negotiations, including pricing and deal structures, • Coordinate internal teams (legal, finance, product, delivery) to progress deals post-commercial agreement, • Support contract finalisation, project planning, and workshop preparation to drive deals to signature, • Attend industry events, conferences, and networking forums to generate new leads and market insight, • Identify and support cross-sell and up-sell opportunities across OpenBet’s wider product portfolio, including trading, SportsCast, Neccton, and geolocation solutions The Player Qualifications & Skills • You bring significant experience in enterprise B2B business development or sales, ideally within sports betting, iGaming, SaaS, or regulated technology environments, • You are comfortable hunting for new business across multiple EMEA markets and managing long, complex sales cycles, • You have strong commercial awareness and confidence supporting deal structuring and negotiations, • You enjoy working cross-functionally, partnering with legal, finance, product, and delivery teams, • You communicate clearly and confidently, with strong presentation and stakeholder engagement skills, • You are organised, proactive, and comfortable managing multiple opportunities at different stages, • You are willing to travel across EMEA as required Key Success Factors • A genuine business development mindset with a focus on outcomes, momentum, and execution, • Ability to operate effectively with senior stakeholders internally and externally, • Comfortable balancing strategic thinking with detailed follow-through and “hands-on” deal work, • Resilient, adaptable, and confident working in fast-moving, complex deal environments, • Collaborative approach, with the ability to act as a trusted extension of senior leadership What’s the Score? Why OpenBet? • The Playground: Join a team of innovators, disruptors, and game-changers who are reshaping the future of betting and gaming., • The Mission: Be part of a mission-driven organization that's committed to revolutionizing the way the world plays., • The Impact: Make a real impact on the world stage, leaving a lasting legacy that transcends boundaries and inspires generations to come., • The Culture: Immerse yourself in a culture of creativity, collaboration, and curiosity, where every idea is welcomed, every voice is heard, and every dream is encouraged., • Attractive benefits, an open and supportive environment as well as a modern and exciting workplace, • The opportunity to interact with global teams on a regular basis as you and our business continues to develop & grow, • Tangible and genuine development - at OpenBet, you can take your career where you want it to go!, • And if that’s not enough; enjoy flexible working whilst we provide you with the guidance and development skills you need to progress and enhance your career, • We have a collaborative office environment with our team members in office 2 days per week. At OpenBet, we celebrate diversity and believe in creating an inclusive environment where every voice is valued and respected. We're committed to building a team that reflects the rich tapestry of humanity, embracing individuals from all walks of life, backgrounds, and identities. Join us in shaping the future of iGaming, where diversity isn't just celebrated—it's celebrated.

Company Overview Our client is a leading aviation support services business, providing operational support to major airlines and airports across the UK. The organisation plays a vital role in ensuring safe, efficient, and reliable aviation operations. Known for its strong safety culture, operational discipline, and continuous investment, the business operates across a national network of operational sites and support facilities. As part of its ongoing growth and professionalisation, the company is seeking an experienced Procurement Manager to lead a strategically important spend portfolio. Role Overview The Procurement Manager will have ownership of an indirect spend portfolio of approximately £100m. This includes a wide range of categories such as facilities management, IT and systems, professional services. The role is central to driving value, resilience, and compliance across procurement activity in a highly regulated, operationally critical environment. Key Responsibilities • Develop and deliver robust category strategies across indirect spend, with a strong focus on total cost of ownership, risk management, and supplier performance., • Lead end-to-end sourcing activity including tendering, supplier evaluation, commercial negotiation, contract award, and ongoing supplier management., • Work closely with senior stakeholders across operations, engineering, IT, HR, finance, and site leadership to align procurement activity with business priorities., • Track market dynamics and supplier capabilities to identify opportunities for innovation, cost reduction, and continuity of supply., • Ensure procurement activity aligns with internal governance, regulatory requirements, and ESG commitments, particularly within a safety-critical environment., • Drive continuous improvement in procurement processes, capability, and ways of working., • Proven experience in a Procurement Manager or Senior Category Manager role, ideally within a business with a strategic procurement function., • Track record of managing large, complex, multi-category spend portfolios (typically £50m+)., • Strong commercial capability with well-developed negotiation, analytical, and stakeholder engagement skills., • Sound understanding of procurement governance, contract management, and supplier performance frameworks., • CIPS qualified or actively working towards professional accreditation., • A high-profile role within a business that underpins critical national aviation infrastructure., • Competitive salary, benefits and bonus, • The opportunity to shape procurement strategy, drive tangible value, and work closely with senior leadership.

Welcome to Hayes End! This is an ideal opportunity that will enable a vet who has the confidence to take on a client base and make it their own, while having part-time support from an established senior vet. About your new role! This first opinion GP position is part-time across 3 days per week: Monday, Tuesday and Wednesday, giving you a lovely long weekend every week to indulge in hobbies, family life or to simply switch off! This part-time role includes a 1:4 branch Saturday and 1:8 hospital Sunday rotation. You will be rota ‘d to 1 bank holiday per year in the Mandeville Hospital in Northolt. There are NO on-call requirements. You would be supported by a highly experienced part-time senior vet who has worked in Hayes for years, and experienced RVN and trainee nurses. You will also have the support of our invaluable regional manager, and regional head vet for any of those clinical queries! As well as being equipped with everything you would expect, the practice is kitted out perfectly for a vet with a surgical bias, as our previous vet was an orthopaedic surgeon. Hayes End also has dental x-ray, perfect for those budding dentists out there! As a branch vet some of your duties will include: • Carry out consultations, thoroughly examining all pets presented and making management and treatment recommendations which are based on best practice and are evidence-based and in accordance with GVG protocols., • Perform surgery on cases as appropriate and within boundaries of personal competence and limitation of overnight care., • Maintain, prescribe and dispense all medications in accordance with appropriate current medicines legislation and RCVS guidance., • Record accurate and thorough clinical notes and ensure that pets’ histories are accurate comprehensive and useful to colleagues., • Be prepared to refer cases in a timely manner, in the first instance to a GVG Hospital, when there is an inability to undertake a case for whatever reason., • Help to maintain a respectful and collaborative team environment Goddard Mandeville Veterinary Hospital in Northolt provides Hayes End with its OOH care and support with any complex cases you may need to refer. With state-of-the-art diagnostic support at the hospital with a new CT scanner, a diploma holder in imaging providing our CT and ultrasound service, a strong medical team, and experienced surgeons routinely conducting advanced orthopaedic and soft tissue surgery, your referred patients are in safe hands! If you are new to the area, Hayes is in the heart of a popular suburb of West London with ample green space, a friendly community and plenty of train stations to get you across the city such as Hayes & Harlington which is on the shiny new Elizabeth Line. There is on site-parking available if you drive (a rare occurrence in and around London!) Now let’s get to the nitty gritty, here is what we offer you: The salary band for this 3-day week role plus weekend rotation is £45,000 to £65,000 (full-time equivalent based on a 40 hour week) depending on experience and allowing room for growth within the role. A little snippet of the benefits you will receive as a Goddard vet: • 6.6 weeks annual leave including bank holidays, • Generous relocation assistance (where applicable), • Up to £2,000 CPD budget every year plus up to 5 days' paid CPD leave, • Private Medical Healthcare Insurance with Bupa If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Rose. Alternatively, please feel free to email Rose directly at for any other queries or to simply arrange a call and have a chat about other opportunities!

About Us QBS is dedicated to reshaping software delivery by leveraging the combined strengths of our people, processes, and technology. As a leader in software distribution, we empower Enterprise Resellers and Global System Integrators (GSIs) to efficiently capture long tail software sales for their largest enterprise clients. We are an ambitious, hard-working team with a commitment to innovation, operational excellence, and partnership development that ensures value creation and positions QBS as the leader in the enterprise software solutions market. Why this Role Exists Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers. To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS’s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO. This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions. What You’ll Be Doing Setting the Strategy • Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners, • Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit, • Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions, • Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence, • Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform, • Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA, • Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings Driving Pipeline and Sales • Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions, • Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base, • Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives, • Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals Platform Innovation and Operational Excellence • Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems Partnership & Ecosystem Development • Build new partnerships with GSIs and deepen relationships with Enterprise Resellers, • Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness, • Create a value proposition that is clear and compelling for internal sales teams and the target markets, • Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume What Success Looks Like • Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence, • Build and Execution of the sales enablement program across the EMEA region, • Exceed ambitious revenue and annual profit targets for the region, • Grow our partnerships with Enterprise Resellers and GSIs across the region, • Expand QBS’s long tail software delivery footprint across all our regions What You’ll Bring As the driving force behind QBS’s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA. Experience • Experience in end-user software sales, especially long tail procurement, • Deep understanding of enterprise procurement processes and workflows, • Strong sales and marketing know-how, • Experience in taking as-a-service products to market Commercial Skills • Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows. Market Knowledge • Deep understanding of the software marketplace, especially the UK, France and DACH regions., • Knowledge and ideally established relationships with Enterprise Reseller and GSI’s Preferred Qualifications • 10+ years in software distribution, channel sales, and enterprise end-user sales, • Open to applications from ambitious, creative people with the ability to drive change

An ambitious, fast-growing food manufacturing business is seeking a dynamic and people-focused Production Manager to lead a large, high-performing production team through an exciting phase of growth and continuous improvement. This is a career-defining opportunity for an experienced Production Manager who thrives in fast-paced environments and wants to make a real impact. With strong backing from senior leadership, ongoing investment in people and systems, and a genuine commitment to operational excellence, this role offers both stability and long-term progression. The Opportunity The successful Production Manager will take full ownership of daily operations within a high-volume production environment, leading up to 100 colleagues and driving world-class standards across safety, quality, food safety, efficiency and team development. This is a hands-on leadership role for someone who enjoys being visible on the shop floor, setting the standard and inspiring teams to perform at their best. Key Responsibilities • Create and sustain a zero-harm safety culture, ensuring safe systems of work and strong behavioural safety standards, • Deliver all manufacturing KPIs across output, quality, waste, service and efficiency, • Lead the implementation and embedding of LEAN manufacturing, developing continuous improvement as a way of life, • Ensure the site operates to best-in-class food safety and GMP standards, remaining audit-ready at all times, • Drive quality excellence, ensuring products consistently meet agreed specifications and customer expectations, • Lead the introduction of new products, managing trials and ensuring successful launches, • Champion process and equipment improvement, working closely with Engineering to develop a robust TPM strategy, • Maintain outstanding service levels, consistently exceeding 99%, • Control material variance, driving waste and cost as close to zero as possible, • Develop a high-performance team culture through clear standards, structure, appraisals and ongoing coaching, • Play a key role in broader operational excellence and leadership programmes, • Ensure full compliance with all Health & Safety, Food Safety, Legal and Quality obligations The Person This business is looking for a confident, ambitious and data-driven leader who combines strong people skills with a passion for operational excellence. Key attributes include: • Natural, credible leadership style with the ability to inspire large teams, • High energy and a strong personal drive, • A continuous improvement mindset with the confidence to challenge the status quo, • Strong decision-making based on data and performance metrics, • Commercially and financially aware, • Comfortable operating at all levels of the business, • A genuine passion for food manufacturing and quality Key skills and experience: • Proven experience leading production in a high-volume manufacturing environment, • Strong working knowledge of LEAN / CI methodologies, • Excellent analytical and problem-solving capability, • Experience of driving operational improvement through structured project delivery, • Sound understanding of food safety, GMP and quality systems, • Strong coaching, influencing and stakeholder management skills, • Comfortable working cross-functionally with Planning, Engineering, Technical and Supply Chain Why This Role? • Up to £55,000 salary plus 10% guaranteed bonus, • Long-term career progression within a growing and well-invested operation, • A leadership role where decisions genuinely influence performance and culture, • A business that backs its people, invests in development and promotes from within, • A strong, values-driven culture where quality, safety and people genuinely come first, • The chance to lead at scale and shape a best-in-class manufacturing operation

ABOUT THE ROLE We are seeking an experienced Buyer/Trader to take ownership of national category performance within a large, complex retail environment. This is a commercially focused role with responsibility for driving profitability through effective category planning, supplier negotiation, promotional strategy, and cost management. Working closely with distribution partners and key suppliers, you will lead negotiations, develop category strategies, and deliver measurable commercial benefits while ensuring security of supply and strong product availability. You will also play an active role in supporting junior colleagues and contributing to wider business initiatives. Key responsibilities include: • Developing and delivering category plans that improve margin, income, and efficiency, • Leading national supplier negotiations, including volume- and time-based contracts, • Managing promotional strategies to drive sales and profitability, • Forecasting income and managing commercial risk, • Leading category and supplier reviews, securing stakeholder alignment, • Managing cost price increases and understanding market and commodity drivers, • Supporting product availability and resolving complex supply issues, • Collaborating cross-functionally and contributing to strategic projects ABOUT THE CANDIDATE You are a commercially astute trading professional with strong negotiation skills and a data-driven mindset. You thrive in fast-paced environments, are confident managing multiple stakeholders, and can balance strategic thinking with hands-on delivery. You will ideally bring: • 2–3+ years’ experience in a trading, buying, or commercial role for a recognised brand, • Proven experience negotiating with suppliers and managing commercial agreements, • Strong analytical skills with the ability to interpret complex data, • Experience working across large, matrixed teams and influencing without authority, • Excellent planning and prioritisation skills, with the ability to meet deadlines, • Advanced Excel skills and confidence using PowerPoint, Outlook, and Word, • A degree (or equivalent) in Business or a related field is desirable but not essential. ABOUT THE COMPANY This organisation sits at the heart of one of the UK’s largest retail networks, providing central buying, trading, and strategic support to multiple regional distribution businesses. It plays a critical role in shaping national commercial strategy while working in close partnership with independent and company-owned retailers across a wide variety of formats and locations. The business values collaboration, ambition, resilience, and partnership, offering employees the opportunity to make a visible impact at a national level. SALARY AND BENEFITS • Competitive salary, dependent on experience, • 35-hour working week, • Hybrid-style role with a base in Harrow and occasional travel, • Exposure to national-level trading and strategic decision-making, • Ongoing learning and development, including structured training programmes, • Clear pathways for career progression within a commercial leadership function

Join Our Client – Project Director, High-Tech & Mission-Critical Construction Location: West London Salary: Competitive + excellent benefits package Contract: Full-time, Permanent This is a rare opportunity for an experienced Project Director to lead the delivery of highly complex, mission-critical construction projects within the high-tech and data centre sector. Our client is a fast-growing construction and engineering business trusted to deliver technically demanding projects where performance, precision, and reliability are non-negotiable. As Project Director, you will play a pivotal role in shaping project outcomes, leading teams, and ensuring exceptional standards from pre-construction through to handover. Why This Opportunity Stands Out Lead Projects That Truly Challenge You You’ll take ownership of major high-tech and mission-critical projects, working in environments where attention to detail, robust planning, and decisive leadership are essential to success. A Role with Real Influence This is a senior leadership position where your decisions will directly impact programme delivery, commercial performance, and client relationships. You will be trusted to lead, not micromanaged. Competitive Package & Benefits The role offers a highly competitive salary alongside an excellent benefits package, including: • Company travel allowance, • 25 days’ annual leave plus bank holidays and your birthday off, • Contributory pension scheme (NEST), • Life assurance (4x salary), • Private medical healthcare (BUPA), • Electric vehicle salary sacrifice scheme A Business on a Growth Journey With strong year-on-year growth and an ambitious future strategy, the business is expanding into adjacent regulated sectors such as Pharmaceutical and Defence, creating long-term career opportunities for senior leaders. The Role As Project Director, you will have full accountability for the successful delivery of complex construction projects, ensuring they are completed safely, on programme, within budget, and to the highest quality standards. You will: • Lead and inspire multi-disciplinary project teams, setting clear direction and high standards, • Take ownership of project strategy, planning, and execution from inception to completion, • Oversee procurement, cost control, and financial reporting to protect margins and manage risk, • Act as the senior interface with clients, consultants, and key stakeholders, building trusted, long-term relationships, • Champion best practice in health, safety, environmental compliance, and quality, • Proactively identify and manage programme, commercial, and delivery risks, • Drive continuous improvement and innovation across project teams About You This opportunity will suit a senior construction professional with a strong track record delivering high-value, technically complex projects, ideally within data centres, mission-critical, or other highly regulated environments. You will bring: • A degree (or equivalent) in a construction-related discipline, • Membership of a recognised professional body (e.g. CIOB, RICS or similar), • CSCS, SMSTS (5-day), and First Aid at Work certification, • Strong working knowledge of NEC and JCT contracts, • Proven experience managing large, complex design-and-build projects, • Excellent commercial acumen and financial awareness, • Confident leadership and the ability to influence at senior level Above all, you will be a calm, credible leader who thrives under pressure and takes pride in delivering outstanding results. Ready to Take the Lead? If you are looking for a senior role where you can shape major projects, influence outcomes, and play a key role in a growing, forward-thinking business, this could be the next step in your career.

HR Business Partner – UK & Ireland Shepherd’s Bush (Hybrid – 1 day WFH) £55,000 – £60,000 + 5k Travel allowance + Bonus About the Client A leading organisation in the hospitality sector, this company is known for delivering unforgettable customer experiences. With operations spanning multiple European markets, they operate in a fast-paced and customer-focused environment. They believe in open communication and transparency, building trust and fostering strong relationships with employees and clients alike. About the Successful Applicant You will be an experienced HR Business Partner with a background in multi-site operations, in the Hospitality/Leisure/Retail background Strong influencing skills, commercial awareness, and the ability to manage change and build leadership capability are essential. CIPD qualification or equivalent is expected, with up-to-date knowledge across all HR disciplines including employee relations, L&D, and talent development. About the Job This is a high-profile HR Business Partner role supporting the UK & Ireland operations, working closely with Managers to embed a high-performing and people-driven culture. You will partner across functions to align people plans with commercial goals, champion talent pipelines, and support leadership development across the cinema estate. Reporting to the Head of HR Duties will include: • Partnering with area and cinema leaders to drive consistent service standards and employee lifecycle processes, • Managing performance initiatives including objective setting, regular reviews and targeted coaching, • Delivering operational excellence through compliance with HR policies and responsive support to day-to-day issues, • Leading talent development strategies and succession planning for critical cinema management roles, • Collaborating with Group HR on initiatives such as reward programmes, internal communications, and training rollout, • Acting as a trusted advisor on structure, headcount, and capability planning, • Championing employee engagement, recognition schemes and retention initiatives, • Delivering data-driven insight through dashboards, KPIs and continuous improvement plans What You Will Receive in Return Annual bonus of 12.5%, benefits include a strong pension scheme, enhanced holiday, and discounts on food and entertainment and a culture that supports wellbeing, career development, and inclusive values.

About Health & Happiness Group Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 15 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments – Baby, Adult and Pet Nutrition and Care – supporting whole-family health and happiness across 8 international brands. As we grow, our people and our culture are essential to our success. We are recognised as a ‘Great Place to Work’ and have over 3,400 employees working globally, both in-office and remotely to support the company’s rapid growth. We are looking for more brilliant people who can turn complex problems into simple solutions. Your role within the team: Aurelia Cellular is seeking an ambitious, strategic, and commercially minded Direct-to-Consumer (DTC) lead for Beauty to own and accelerate our DTC growth in UK and FR. • This leader will set the DTC strategy, drive acquisition and retention, oversee digital performance, and ensure every interaction with the brand is premium, high-impact, and conversion-driving., • This is a transformational role for a pioneering brand at the intersection of beauty, wellness and advanced skincare science., • The ideal candidate has subject-matter expertise in digital beauty growth models and understands how consumers discover, evaluate and fall in love with beauty brands online., • You have a proven track record of scaling DTC beauty businesses, converting trial to ritual and building strong LTV through retention and loyalty. Key Responsibilities: DTC Strategy & P&L Ownership • Define and execute Aurelia Cellular’s DTC strategy with a premium beauty lens., • Own the DTC P&L, driving sustainable, profitable growth., • Set ambitious acquisition, retention, conversion, and revenue targets., • Champion premium brand experience while driving cost efficiency and scale. Acquisition, Performance Marketing & Media • Oversee performance marketing across Meta, Google, YouTube, affiliates, influencers, and emerging platforms., • Develop a robust growth roadmap that balances brand building with performance efficiency., • Partner with Brand & Creative teams to deliver high-impact beauty storytelling in conversion-driven campaigns. Customer Lifecycle, CRM & Retention • Own the consumer lifecycle from first impression through long-term beauty ritual., • Oversee CRM strategies (email/SMS/loyalty) to maximize LTV and retention., • Increase LTV by driving subscription, replenishment, and advocacy., • As the brand grows, develop segmentation, customer journeys, and personalized experiences. Ecommerce, Conversion & Digital Experience • Own site experience, CRO, digital merchandising, and UX to reflect Aurelia’s premium beauty identity., • Ensure the digital consumer journey reflects the brand’s premium positioning and scientific authority., • Lead product launch plans, promotional strategy, and digital merchandising. Insights, Forecasting & Data-Driven Decision Making • Partner with analytics to build dashboards, interpret insights, and drive data-based decisions., • Lead DTC forecasting aligned with marketing plans, promotions, and growth strategies., • Identify growth opportunities and build business cases for new initiatives. Desired Skills and Experience: To make sure we are setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity: • 7+ years of commercial experience as a commercially-driven digital leader with deep experience in Beauty DTC (skincare, supplements, cosmetics, or premium consumer health)., • Expert in scaling brands online through acquisition growth + high-retention models., • Passionate about premium brands, beauty culture, community-driven advocacy, and category innovation., • Obsessed with metrics but equally with creativity, brand equity, and product desire., • Comfortable building and leading high-performing teams in a fast-growth environment., • Creative thinker with a passion for wellness., • Excellent problem-solving and decision-making skills – seeks to solve problems and bring recommendations rather than just reporting on issues or challenges., • Results-oriented self-starter that takes initiative without being asked and has a proven track record of excellent results in a fast-growth environment., • Highly organized and disciplined with strong attention to detail., • Collaborative - proven collaborative leadership style and a team player., • Strong written, verbal and listening communication skills, • Excelling at operating in a fast paced & entrepreneurial environment., • Ability to work in a cross-functional matrix environment. Benefits: • Hybrid working with 3 days a week in the office., • Note: Our current Office days are Tuesday, Wednesday and Thursday. Occasionally, an extra day in the office will be required for Group Town hall, Events, team meetings, etc., • Gym Membership (28 credits per month), • On-site Gym, • 30 Annual Leave days per year, • 40% discount for UK Brands, • Pension, • Health Insurance, • Life Insurance, • Private Dental Insurance, • Dog-friendly office., • Coffee shop within the building., • Complimentary office drinks on Thursday evenings H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all. We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today! Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.

Job Title: Trade Operations Associate Location: Brentford Contract: Fulltime/ Permanent Department: Operations Reporting to: Operations & Supply Planning Manager Overview of the role This role is responsible for supporting in delivering the end-to-end trade order process, ensuring accurate order entry, efficient fulfilment, and timely issue resolution. Acting as the link between trade customers, internal teams, and third-party providers, this role supports smooth operations while maintaining high service standards and driving process improvements. Key Responsibilities • Order Management: Accurately receive, review, and process customer orders in a multi channel environment., • Fulfilment Oversight: Track and monitor order status, coordinate dispatch, and resolve any shipping or delivery issues promptly., • Customer Support: Act as the primary point of contact for order-related inquiries, providing timely updates and resolving concerns professionally., • Cross-Functional Collaboration: Work closely with warehouse, logistics, supply chain, and finance teams to ensure efficient and seamless order fulfilment., • Data & Documentation: Maintain accurate records of orders, invoices, claims, and customer information within ERP systems (primarily Business Central)., • Performance Monitoring: Track key operational KPIs including turnaround times, error rates, inbox response times, and efficiency metrics., • 3PL Management: Oversee third-party logistics providers, monitoring performance against KPIs and SLAs (e.g., OTIF, inventory accuracy, damages, delivery accuracy) and drive corrective actions where required., • Issue Resolution: Investigate and resolve discrepancies, delays, or returns in a timely and professional manner., • Process Improvements: Identify opportunities to streamline order management processes and enhance overall efficiency., • Compliance: Ensure all transactions align with company policies, pricing structures, and contractual obligations., • Reporting & Admin: Prepare and maintain operational documents, reports, and cost tracking as needed., • Ad Hoc Support: Undertake additional tasks and assignments at short notice to support departmental requirements. Person Specification Experience: • Previous experience in an operational or customer service setting preferred but not required, • Proactive, motivated and collaborative individual with attention to detail, • Strong organisational skills with the ability to work to multiple priorities, • Excellent communication skills, both written and verbal At Aromatherapy Associates, we know that true wellness includes everyone. We are committed to diversity, equity, and inclusion, creating a culture where every person feels seen, valued, and supported.

Senior FP&A Manager £95,000 - £100,000 We have an exciting opportunity for an ambitious individual to join a highly respected commercial finance function in a national Retailer. If you’re an agile, experienced FP&A leader, this could be a fantastic role for you. About the Company: • UK retailer with a strong national footprint and a loyal customer base, • Strong future operating model in a sharper, more agile environment, • Backed by significant investment in digital, stores and governance to support long-term commercial strength The Role: As a Senior FP&A Manager, you will play a pivotal role in supporting financial performance and driving insight across every avenue of the business, leading on board packs and reporting to the executive leadership team. This position will involve providing financial analysis, insights, and strategic recommendations to improve profitability, optimise operational efficiency, and drive business decisions. The role requires a strong understanding of FP&A and the ability to work cross-functionally with commercial, operations, and senior leadership teams. Responsibilities: • Lead the Financial Planning and Analysis function to support strategic decisions and promote a culture of continuous improvement, • Own and control the annual budgeted and re-forecasting process with cross-functional collaboration and scenario modelling, • Own the in-year commercial outlook process, including detailing all relevant cross-functional risks and opportunities, • Deliver insightful trading analysis and help support the review process across the group, • Conduct advanced financial analysis to assess market trends, pricing strategies, customer behaviours, and competitive dynamics, • Provide insights and recommendations to senior leadership on optimising revenue growth, cost management, and profitability, • Analyse sales performance and understand all segments that make up Gross profit to highlight risks and opportunities within current trading patterns, • Identify opportunities for cost savings and efficiency improvements across the business, • Partner with sales, marketing, operations, and other departments to align financial goals with commercial objectives, • Support the development of business strategies that drive sustainable growth and profitability, • Deliver insightful Board reporting with a focus on the story behind the numbers rather than production of pure data led information, • Ensure accurate and timely preparation of financial reports for senior management, investors, and stakeholders, • Maintain compliance with financial regulations and reporting standards, • Lead and mentor a team of finance professionals, fostering a culture of collaboration, accountability, and professional growth, • Provide guidance and support to junior staff, ensuring the delivery of high-quality financial analysis and decision-making The Ideal Candidate: • Qualified with a minimum of 5 years PQE and previous management experience, • An expert modeller with advanced Excel skills and experience building accurate financial models from scratch, • The ability to create insightful, concise and clear presentations, • Commercially curious, conclude and propose recommendations, • Proven track record in driving business results through financial insights and strategic planning, • Previous experience in an FP&A leadership role with exec-level exposure, • Ability to work under pressure and manage multiple priorities in a fast-paced environment, • Excellent business partnering and stakeholder engagement skills What they Offer: • Competitive salary: £90,000 - £95,000, • Car Allowance: £4,000, • Up to 30% bonus, • Private Medical, • Hybrid working (2 days in London), • Enhanced Pension How to Apply: We want to hear from you if you're excited about this opportunity and believe you have what it takes to excel in this role. Apply now for further information. About Aila Recruitment: Aila is a specialist finance recruitment business dedicated to providing the best jobs to the best people. We operate as an extended arm of our client's business and a career coach for our candidates' ongoing development.

ABOUT THE ROLE We are working on behalf of a leading UK retailer to recruit an experienced Sourcing Manager to join their commercial team based in North West London. This is a key role responsible for developing and delivering sourcing strategies across designated product categories, with a strong focus on cost optimisation, supplier performance, and supply chain resilience. You will take ownership of reducing cost of goods (COGS), managing supplier negotiations, and identifying new sourcing opportunities to support margin targets and long-term category growth. The role involves close collaboration with category, supply chain, and supplier partners to drive efficiencies and deliver sustainable commercial outcomes. Key responsibilities include: • Developing and implementing sourcing strategies across assigned categories, • Leading supplier tenders and onboarding new suppliers, • Negotiating cost prices and managing cost inflation processes, • Driving cost reduction initiatives to support target retail pricing and margins, • Monitoring supplier performance, service levels, and supply chain stability, • Working cross-functionally to support product range development and volume opportunities, • Identifying risks and opportunities within the supply base and implementing mitigation strategies ABOUT THE CANDIDATE The successful candidate will be a commercially minded sourcing or buying professional with strong negotiation skills and experience working within a retail or wholesale environment. You will be highly analytical, confident managing multiple supplier relationships, and comfortable working within a matrix organisation. A strong understanding of supply chains, manufacturing processes, and cost drivers will be essential. Key requirements: • Minimum 3 years’ buying or sourcing experience within retail or wholesale, • Proven experience managing cost of goods within own label or product category areas, • Experience running supplier tenders and delivering measurable commercial improvements, • Strong negotiation and influencing skills, • Understanding of supply chain, production processes, and retail product lifecycle, • Ability to analyse complex data and manage multiple projects simultaneously, • Strong stakeholder management and collaboration skills, • Degree educated (or equivalent experience) preferred ABOUT THE CLIENT Our client is a well-established and highly respected organisation operating within the UK retail and wholesale sector. They are recognised for their strong supplier relationships, product innovation, and commitment to delivering value across their supply chain. The business offers a collaborative working environment with a strong focus on professional development, continuous improvement, and long-term career progression. SALARY AND BENEFITS • Competitive salary package, • Performance-related bonus opportunity, • Flexible Hybrid working (must live within a commutable distance to be considered), • 35-hour working week, • Generous holiday allowance, • Pension scheme, • Professional development and training opportunities, • Career progression within a nationally recognised organisation

Amey are a leading provider of full life-cycle engineering, operations and decarbonisation solutions, for transport infrastructure and complex facilities. Working for us, you’ll be delivering sustainable infrastructure solutions that enhance life and protect our shared future. Our people are driven by a set of strong values, based on safety, insight and collaboration. The Opportunity We have a fantastic opportunities for permanent Senior Bridges Engineers at all levels to join our award-winning and growing Consulting Structures Team in the South West. The role will primarily involve working on the South West Scheme Delivery Framework for National Highways, with opportunities to work on complex schemes across the UK. As a team, we co-locate with our client at offices in Cardiff, Exeter and Bristol, attending the office three days a week with the remaining days worked remotely. The work spans from feasibility and optioneering all the way through to design and construction. We work across the National Highways network in the South West, which includes large and unique viaducts, culverts, under and overbridges of varying forms, ages, and complexities. We could be designing a strengthening scheme, completing maintenance refurbishments, or executing safety improvements. The variety of scopes and structures on the network means that no two projects are the same. This opportunity would suit a developing Engineer working towards Chartership or having achieved Incorporated status, with an understanding of the DMRB and Eurocodes with respect to highway bridge design, strengthening, refurbishment, and assessment. It is a chance to work on structures locally and see the impact of your work day-to-day on a network you would use. You would be part of a team of around 25 engineers locally of varying levels, supported by 350+ Structures Engineers across the UK with a variety of specialisms. Our focus is on developing and growing organically. As an Engineer, you will contribute significantly to this process and gain valuable exposure for your career development. The role As a Senior Structures/Bridges Engineer you will provide effective support and assistance to your Design Team Leader on a variety of Structures schemes whilst taking the lead on projects and mentoring junior engineers and technicians. Responsibilities include: • Leading a team, producing technically sound engineering solutions., • Taking ownership and leading projects from start to finish, from preparing the quotation all the way to handover., • Preparation and checking of designs, calculations, drawings and documentation as part of the production of scheme deliverables that satisfy the criteria of quality, cost and programme., • Overseeing the actions of more junior members of staff undertaking similar tasks and taking responsibility for their actions., • Contributing to the professional development of junior staff and acting as a Delegated Engineer., • Liaising with Client and supplier representatives at peer level, attending progress meetings, and responding to queries., • Managing a small, locally based single discipline technical team and taking responsibility for delivery of their workload., • Contributing to the preparation of bids and general work winning function., • Drive effective Health and Safety practices within the team. What you will bring to us: • Developed experience and expertise within Structures field, probably gained in an Engineer role or equivalent., • An ability to produce or oversee the production of technically sound engineering solutions, complying with all relevant technical standards and Client’s requirements., • Takes ownership for the preparation and checking of deliverables and can check deliverables to a reasonable standard., • Very good working knowledge of relevant software and similar analytical tools (e.g LUSAS, Autodesk Structural Bridge Design)., • Demonstrates good commercial awareness., • Has a good understanding of CDM and risk assessment., • Substantially experienced in the management and communication of hazards and risks on projects and ensures appropriate risk mitigation and transference has been applied., • Demonstrates a good understanding of interface management, and ensures own deliverables align with deliverables produced by other disciplines., • Incorporated or Chartered status with the ICE or IstructE. or an equivalent professional licence gained through the professional institution to which the individual is aligned is desirable and may be essential on particular contracts., • Bachelor’s or Master’s degree in an appropriate subject or demonstrable equivalent further learning. What we can offer you: At Amey, we recognise that our biggest asset is our people. That’s why when you join us, we offer flexibility, career development, a choice of benefits and support that help you through all life’s ups and downs. It’s the reason why Investors in People put us among the top 1% of employers. Career Development – Our dedicated progression framework identifies your career pathway and progress within the organisation, and with dedicated mentoring and support on hand to ensure you hit your career milestones. We’re huge advocates for professional development and offer a recognition bonus for those achieving professional qualifications. Work-life Balance – Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we’re open to discussing working options that suit you. Wellbeing – Health cash plan, 24 GP, support and assistance programmes, wellbeing ambassadors and Wellbeing Wednesday, dental vouchers EDI – At Amey we celebrate our people and all that they are. This is reflected in our Affinity Group networks, providing a community of support and connection, a safe space to share experiences, learn from one another and generate ideas – Women @ Amey, NeuroDiversity, Armed Forces, Multicultural Network, Pride, Diversability and Parents & Carers. Social Value – You’ll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives. Plus, a range of other great perks and benefits including: • Pension – Generous Pension scheme which we will contribute to, • Holidays - Minimum 24 days holiday + Bank Holidays, • Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership, • Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. Your Career at Amey Consulting At Amey Consulting, we value collective expertise, but also the spark one person can bring. As one of us, you can really be yourself, because your individuality is an asset. You’ll be stretched, but always supported. Well recognise your hard work and look after your well-being too. You’ll be empowered to play your part and achieve, encouraged to fulfil your own ambition as well as the shared one. Application Guidance Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. We are also committed to offering applicants with a disability an interview, if they meet the minimum requirements for the role. Please contact our recruitment team at to discuss any access needs, reasonable adjustments or additional application support that may be required at any point during the recruitment process.

Job Description Billing Education Recruitment Manager – Harrow Office 📍 Location: Middlesex House, 130 College Road, Harrow, HA1 1BQ (Harrow on the Hill is the nearest station which is on the Metropolitan line) 💼 Contract: Full-time, Permanent 🕐 Working Hours: • Term Time: 07:00 – 17:00 (1.5-hour lunch break), • School Holidays: 09:00 – 16:00, • 💷 Salary: £40,000 – £75,000 per annum + Uncapped Commission & Bonuses, • 📌 This is a fully office-based role. Remote or hybrid options are not available. About Enlighten Supply Pool Enlighten Supply Pool is one of the UK’s leading providers of supply teachers and education support staff, with over 15 years of trusted service. Known for quality and professionalism, we pride ourselves on making meaningful matches between educators and schools, ensuring the best outcomes for both. The Opportunity We’re looking for a Billing Education Recruitment Branch Manager to lead and grow our high-performing Harrow office. This is a fantastic opportunity for someone with a proven agency recruitment background—ideally within the education or social care sectors—who is ready to take their leadership to the next level. As a Billing Branch Manager, you’ll lead a team of Consultants and Resourcers while continuing to manage your own successful desk. You’ll drive business development, mentor staff, and shape the strategic direction of the branch with the support of senior management. Key Responsibilities • Lead from the front with your own billings and client development, • Manage, inspire, and grow a team of Recruitment Consultants and Resourcers, • Develop and execute branch sales plans and strategies, • Conduct regular 1-2-1s and team meetings to support performance and wellbeing, • Hire and develop talent in line with Enlighten’s values and growth plans, • Foster a high-performing, motivated, and collaborative team culture, • Monitor team performance, providing coaching and feedback, • Maintain strong client and candidate relationships, ensuring satisfaction and quality service, • Act on feedback from our Learning & Development and senior leadership teams What We’re Looking For • Proven billing success in agency recruitment (education sector preferred), • Experience in leading or managing a recruitment team, • Strong knowledge of the education recruitment market (or similar sectors), • Results-driven, resilient, and passionate about growth and leadership, • Exceptional interpersonal and team-building skills What You’ll Get in Return • Uncapped commission structure (no threshold on personal billings), • Bonuses & branch incentives including shares in the business, • The most effective training and coaching in the industry, • Clear career progression and promotion opportunities, • Reduced working hours during school holidays, • Fun and sociable team environment with regular company events, • Dress-down Fridays and other team perks Ready to Join Us? If you're an ambitious recruiter looking to take the next step in your career, or an established manager ready for a new challenge, we want to hear from you. 👉 Apply now or reach out for a confidential conversation.

Established in 1997 as the first manufacturer of sushi for the UK supermarket industry, Taiko has evolved into the most innovative manufacturer of Sushi, Food To Go, Prepared Meals and Snacking products in the UK, supplying Waitrose, Tesco and Sainsbury’s to name a few. Over the past 25 years Taiko has launched more first to market Sushi and Food to Go products than any other sushi manufacturer in the UK. About you • Extensive experience in a senior technical or quality management role within the food manufacturing industry., • Strong knowledge of BRCGS, HACCP, food safety legislation, and retailer technical requirements., • Proven experience in leading audits, managing supplier relationships, and ensuring compliance with industry standards., • Exceptional leadership skills with experience in developing and managing high-performing technical teams., • Strong analytical and problem-solving abilities, with the ability to drive continuous improvement., • Excellent stakeholder management and communication skills, with the ability to influence at all levels. Overview of the role: As a Head of Technical, you will be the key technical interface for customers, internal teams, and suppliers, ensuring the highest standards of food safety, quality, and legal compliance. Reporting directly to the Technical Director, you will lead the technical team, drive continuous improvement, and provide strategic direction to enhance technical operations and compliance. Key Responsibilities: • Strategic Leadership: Provide senior-level technical expertise, advising the business on food safety, compliance, and quality standards to align with company objectives and industry best practices., • Technical Governance: Oversee all aspects of food safety, quality, and regulatory compliance, ensuring full adherence to legal, corporate, and BRCGS accreditation requirements., • Quality Management System (QMS): Ensure the QMS is effectively managed, regularly reviewed, and continuously improved to drive operational excellence., • Audit & Compliance Management: Lead customer and third-party audits, ensuring the business consistently meets certification and compliance standards., • HACCP & Risk Management: Lead the HACCP team, ensuring effective risk assessments, reviews, and implementation of corrective and preventative actions., • Technical Team Leadership: Manage and develop the technical team, providing coaching, training, and succession planning to build capability and expertise., • Innovation & Product Development Support: Collaborate with NPD, sourcing, and operational teams to ensure technical feasibility and compliance for new and existing products., • Performance & Continuous Improvement: Monitor and drive improvements in departmental KPIs, challenging processes and implementing strategies to enhance overall performance., • Regulatory & Industry Awareness: Stay ahead of changes in legislation and industry developments, ensuring timely implementation of new regulatory requirements. We're proud to offer: • Opportunity to grow your career alongside with us with available apprentice program, • Brilliant support services designed to enhance your physical, mental and financial wellbeing., • Ann

Lead and oversee complex analytics projects using market research data to drive strategic decisions based on comprehensive understanding of Sky's products and services. Working as a member of our in-house research team, you'll have the opportunity to overcome the frustration of not being able to see

As Curriculum Manager, you will support quality monitoring and assurance and work with the curriculum team to continuously drive up the quality of teaching, learning and assessment. We have an exciting opportunity for a Curriculum Manager to join us at our West Thames Campus. To support the Assistan