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About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. Role overview Our Business Development Executives are absolutely vital to our success. As a rapidly growing business both in size and turnover, we're looking for new people to join our sales team and help us grow even further, acting as a Trusted Partner to JLA’s customers. You'll be joining a highly successful sales team where you will be valued and rewarded for the contribution you make. Key tasks • Making outbound sales calls using leads generated through our digital marketing team, • Making outbound strategy dials for business development across multiple markets, verticals and sectors, • Developing sales opportunities in partnership with your field sales colleagues, • Meeting/exceeding dynamic KPI’s set within the contact centre Service Delivery • Demonstrate an understanding of what service delivery excellence is for your role, • Ensuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performance, • Work collaboratively with teams in Operations to ensure that sales and service SLAs are delivered Managing Risk • Awareness of your operational and regulation risks which may impact on your role, • Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Ensuring you deliver your role within the Compliance framework set. Criteria Knowledge and Skills (what you know and what you can do) • Confident and effective communicator, • Knowledge of all Microsoft office applications, • Possess a strong understanding of our products, our competition in the industry and positioning Experience (what you have done) • Experience of outbound lead generation/telesales, • Experience of working in a customer-centric position either face to face or over the phone, • Have worked in a commercially driven environment Personal qualities (the way you think and act) • The ability to work successfully in a fast-paced, target-driven environment, • Highly motivated, • A curious mind, interested in our customers, our markets and our business, • Eager to learn and build a career in a dynamic sales organisation, • Driven by the desire to succeed, • Able to show initiative When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. Role overview You will be responsible for the learning pathways of the Sales organisation and responsible for education and development of the inside sales employees. Using traditional classroom, virtual and online training methods to ensure the correct delivery methods are applied and reinforcement is in place. Key tasks • Responsible for the design, delivery, assessment and evaluation of all training and development activity for the company’s sales staff., • Conduct training needs analysis to identify skill and knowledge gaps across a cultural and geographical diverse organisation., • Work closely with the sales leadership team in the identification of training needs., • Creation of annual plans for the delivery of Learning & Development initiatives to meet the business needs and support the sales teams as part of the company’s wider growth strategy., • Work with the marketing and customer service teams to help ensure shared focus and best practice., • Maintain accurate records for all training., • Build a core competency skills matrix for each role within the sales function., • Produce reports to update the business on sales staff development., • Provide coaching for Sales Managers in the on-going development of staff. Criteria Knowledge and Skills (what you know and what you can do) • Knowledge of e-learning initiatives would be highly advantageous., • Understanding of the dynamic relationship between sales and marketing, • Confident in all elements of the training cycle., • Organised, creative and a strong team player with a can-do attitude., • Ability to work independently and prioritise workload., • Work to strict deadlines., • Confidence to work with a range of levels both internally and externally., • Ability to challenge views and conventional thinking. Experience (what you have done) • Experience of a fast-paced and target driven environment., • Highly experienced in the design and delivery of selling skills training., • programmes across a culturally and geographically diverse organisation., • Previous experience in both working with and training people in the effective use of a Customer Relationship Management/Customer Database system would be beneficial., • Experience of delivering blended learning approaches to a wide variety of staff., • Previous experience of selling in a premium brand environment., • Experience using all of the MS Office programmes, in particular PowerPoint, Excel and Word. Personal qualities (the way you think and act) • You will be highly Performance driven and be able to focus where the primary goal is to drive opportunity growth within the teams., • You will be highly resilient and able to operate successfully in a fast-paced environment, with ability to drive business results., • Action orientated, Down-to-earth, energetic, pragmatic, collaborative and willing to “roll up your sleeves” displaying a ‘show them how to do it’ leadership style when required., • You will be able to manage and build relationships effectively across multiple departments whilst maintaining a sales focus and become a key stakeholder for business deliverables. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

Quantity Surveyor – Infrastructure A leading UK principal contractor is looking to appoint an experienced Quantity Surveyor to play a key role in delivering a high-profile regeneration scheme in the heart of Halifax. This is a fantastic opportunity to be part of a major infrastructure project that will leave a lasting impact on the local community that will enable you to signficantly advance your own career within a forward-thinking and growing business. The Role As Quantity Surveyor, you’ll be at the centre of the commercial operation, contributing to driving performance, cost management, and ensuring successful project delivery from start to finish. You’ll be responsible for: • Supporting the creation of a safe, compliant working environment, • Preparing, negotiating, and managing subcontract packages, • Overseeing subcontractor performance, valuations, and variations, • Managing change control, including compensation events, • Issuing contractual notices to clients and subcontractors, • Producing monthly applications, CVRs, and cost reports, • Working closely with operational and engineering teams to maintain accurate records, • Attending progress and risk meetings, contributing commercial insight About You You’ll be a commercially astute professional who thrives in a fast-paced project environment and enjoys working collaboratively to deliver results. • Experience as a Quantity Surveyor within construction or infrastructure, • Strong understanding of standard forms of contract, • Excellent commercial awareness and cost management skills, • Proficient in Excel and commercial systems (e.g. CEMAR, Oracle), • Confident communicator with strong stakeholder management ability, • Relevant degree or equivalent experience, • Working towards or holding MCIOB/MRICS (desirable), • CSCS card (appropriate level) What’s on Offer You’ll be joining a business with a strong pipeline of secured work, offering both stability and the chance to work on impactful, career-defining projects. • Competitive salary and comprehensive benefits package, • Long-term project pipeline and job security, • Exposure to high-profile infrastructure schemes, • Clear career progression with structured development support, • Flexible and agile working options, • Collaborative, supportive team environment Benefits include: • Generous annual leave (with option to buy more), • Pension scheme, • Private medical options, • Employee assistance programme, • Cycle to Work scheme, • Retail discounts and share schemes, • Paid professional membership

Working here isn’t just a job. You can advance your career at Avove, and we’ll reward you with a range of benefits that recognise great work. We provide full training and continuous development to help you reach your potential. We strive to create an inclusive working environment where everyone can be themselves. Join us and take the next step towards a fulfilling career. About the role Due to continued growth, Avove is seeking a Senior Structural Engineer to join our expanding design team. In this role, you will support and deliver high‑quality structural designs across a range of projects, providing technical expertise and guidance on all structural matters. You will play a key role in ensuring designs are safe, compliant and fit for purpose, contributing to successful project delivery while supporting and mentoring members of the wider design team. Location: Brighouse (Avove offers flexible hybrid working, with a combination of office and remote working) Key Responsibilities • Lead structural design on multi‑disciplinary water industry projects., • Provide expert guidance on all structural matters and help develop Avove’s structural capability., • Deliver compliant, high‑quality structural designs in line with current BS/EN standards., • Promote best practice and continuous improvement in structural design., • Plan and manage structural investigations to support project delivery., • Liaise with clients, stakeholders and external sub‑consultants on technical matters., • Support tenders and business development through technical input and fee estimates., • Monitor structural design delivery, resources and budgets, reporting to line management. Skills & Experience Required • Degree in Civil or Structural Engineering, or equivalent with strong structural design experience., • Chartered Engineer (CEng, IStructE) or working towards chartership with relevant experience., • Technical authority in structural design, providing guidance, challenge and assurance., • Broad experience across reinforced concrete, steelwork, and water and wastewater infrastructure (buried and above‑ground)., • Ability to define and scope structural deliverables and integrate them into costed programmes of work., • Strong knowledge of regulatory compliance, statutory processes and technical standards., • Confident leading discussions with regulators and key stakeholders, acting as the focal point for structural approvals and consents., • Sound understanding of health, safety legislation, including CDM Regulations., • Strong leadership, coordination and problem‑solving skills with the ability to translate technical requirements into practical solutions. Please note that candidates with qualifications that do not fully match the above criteria but have relevant equivalent experience are invited to apply. What’s in it for you… We offer a rewarding salary that is tailored to your skills and experience. But that’s not all! We celebrate hard work and give recognition to our colleagues. In addition to this, we understand that one size doesn’t fit all so everyone has access to a variety of flexible benefits that work for you. • 25 days holiday plus bank holidays, • Company car or car allowance, • Company pension scheme, • Life assurance, • Family friendly policies, • A selection of lifestyle benefit options, • Financial wellbeing programme, • Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues, • We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising. About us: We design, build and maintain the UK’s utilities infrastructure to help transform local communities for the better. We provide cutting-edge and sustainable engineering solutions and play a critical role in helping to keep the water running, the lights on and people connected. We are an expert, responsible and agile partner, providing vital services to water and power sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment. Everything we do is designed to drive continual improvement and move life forward. We are proud to work in partnership with leading utility providers, including Severn Trent, United Utilities, Yorkshire Water, Northern PowerGrid, Northumbrian Water Group, and Scottish Power Energy Networks. We are an equal opportunities employer: We welcome applications from candidates of all races, genders, disabilities, religions, ages and sexual orientations. We know that having a diverse workforce encourages new perspectives, inspires creativity and creates an engaging workplace and we are committed to creating an inclusive environment where all colleagues can thrive. When it comes to inclusion, we’re making sure we keep up the progress with our Communities of Practice, who help us do just that. What next: We encourage you to apply for this role as soon as you can. We recognise talent waits for no one, so we progress candidates individually through all stages of recruitment process.

Working here isn’t just a job. You can advance your career at Avove, and we’ll reward you with a range of benefits that recognise great work. We provide full training and continuous development to help you reach your potential. We strive to create an inclusive working environment where everyone can be themselves. Join us and take the next step towards a fulfilling career. About the role Due to continued growth, Avove is seeking a Senior Process Engineer to join our expanding Design team. You will deliver the process design for water and wastewater projects as part of a multi‑disciplinary Water Design Team. Working across the full project lifecycle, from feasibility and optioneering through to detailed design for construction, you will develop robust process solutions. Responsibilities include selecting unit processes and systems, producing process calculations, flow diagrams, flow and mass balances, and preparing technical documentation to support successful project delivery. Location: Brighouse (Avove offers flexible hybrid working, with a combination of office and remote working) Key Responsibilities • Lead the development of practical and compliant process engineering solutions aligned with project scope and client requirements., • Deliver process design outputs, including calculations, flow and mass balances, and process flow diagrams., • Contribute to P&IDs, control philosophies and commissioning strategies., • Analyse site and sampling data to inform robust process design decisions., • Work collaboratively within a multi‑disciplinary design team, clearly communicating process design intent., • Prepare and review technical reports, specifications and supplier documentation., • Apply sound knowledge of water industry standards, regulatory and non‑regulatory requirements., • Lead or contribute to process safety studies including SWIFT, HAZOP, LOPA and DSEAR studies and ensure outcomes are embedded within the design., • Undertake site visits, process surveys and provide process support during construction and commissioning., • Engage effectively with clients, contractors and suppliers., • Promote health, safety, environmental and sustainable considerations within designs., • Support project delivery with awareness of programme, budget and resource constraints., • Keep up to date with industry best practice and technical innovation., • Demonstrable experience in the design and optimisation of water and/or wastewater treatment processes, from concept through to detailed design and delivery support., • Experience of working on site, including site surveys, process optimisation and commissioning activities., • Experience of contributing to or leading process safety studies, DSEAR experience desirable., • Strong written and verbal communication skills, with the ability to produce clear, high‑quality technical reports., • Collaborative team player, able to provide process engineering leadership within a multi‑disciplinary team while meeting project deadlines., • Proactive approach to professional development and continuous technical improvement., • Degree (or equivalent) in a process‑related engineering discipline., • Membership of a relevant professional institution (e.g. IChemE or CIWEM), or willingness to obtain membership., • Chartered Engineer (CEng) status or working towards chartership. Please note that candidates with qualifications that do not fully match the above criteria but have relevant equivalent experience are invited to apply. What’s in it for you… We offer a rewarding salary that is tailored to your skills and experience. But that’s not all! We celebrate hard work and give recognition to our colleagues. In addition to this, we understand that one size doesn’t fit all so everyone has access to a variety of flexible benefits that work for you. • 25 days holiday plus bank holidays, • Company car or car allowance, • Company pension scheme, • Life assurance, • Family friendly policies, • A selection of lifestyle benefit options, • Financial wellbeing programme, • Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues, • We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising. About us: We design, build and maintain the UK’s utilities infrastructure to help transform local communities for the better. We provide cutting-edge and sustainable engineering solutions and play a critical role in helping to keep the water running, the lights on and people connected. We are an expert, responsible and agile partner, providing vital services to water and power sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment. Everything we do is designed to drive continual improvement and move life forward. We are proud to work in partnership with leading utility providers, including Severn Trent, United Utilities, Yorkshire Water, Northern PowerGrid, Northumbrian Water Group, and Scottish Power Energy Networks. We are an equal opportunities employer: We welcome applications from candidates of all races, genders, disabilities, religions, ages and sexual orientations. We know that having a diverse workforce encourages new perspectives, inspires creativity and creates an engaging workplace and we are committed to creating an inclusive environment where all colleagues can thrive. When it comes to inclusion, we’re making sure we keep up the progress with our Communities of Practice, who help us do just that. What next: We encourage you to apply for this role as soon as you can. We recognise talent waits for no one, so we progress candidates individually through all stages of recruitment process.

Talent Manager and People Advisor - Fazenda Group Benefits of being a Talent Manager at Fazenda • Enhanced Maternity and Paternity leave, • Support centre bonus scheme, • Employee Assistance Programme (EAP)., • 50% off when dining in our restaurants, • An annual voucher to dine with us for free to celebrate your work anniversary This is a field-based role requiring a minimum of 1 day per week at Head Office (Huddersfield) and 2-3 days per week supporting sites across the business. What you'll be doing: You'll take ownership of recruitment for business-critical roles, support restaurant teams with team member hiring, and lead recruitment activity for new site openings including planning, recruitment days and talent attraction strategies. What we're looking for: • Proven ability to manage high-volume recruitment in a fast-paced, operational environment Strong communication and stakeholder skills, with the confidence to work closely with Operations * Flexibility to travel and support sites across the business • Commitment to delivering a high-quality candidate experience from attraction through to onboarding At Fazenda, we are proud to offer an authentic Churrasco Experience, from the Pampas of Southern Brazil to the UK. Offering continuous table-side service of the finest grilled meats, our mission is to elevate rodizio dining to unparalleled heights. We have restaurants in London, Leeds, Liverpool, Manchester, Edinburgh and Birmingham, with a central support office in Huddersfield.

Junior Bid Writer / Bid Coordinator Hybrid (Office based in Halifax, W. Yorkshire) Full-Time An established and growing international organisation within the Healthcare/Medical sector is looking to hire a Junior Bid Writer / Bid Coordinator to join its commercial team. This is a fantastic opportunity for a highly organised administrator or coordinator looking to step into a more commercial, writing-focused role with clear career progression. You’ll be joining a supportive team where you’ll receive training and development to build a long-term career in bid writing and commercial strategy. The Role You will support the preparation and coordination of bids and tenders, helping to produce high-quality submissions that win new business. This role is ideal for someone with strong administrative skills who enjoys writing, organisation, and working to deadlines. Key Responsibilities • Assisting with the preparation of bid and tender documents., • Writing and editing clear, structured content (with training provided), • Coordinating information from internal teams (sales, technical, operations), • Tracking tender opportunities and maintaining submission timelines, • Ensuring documents are accurate, compliant, and professionally presented, • Supporting the maintenance of a bid content library, • Providing general administrative support to the commercial team What We’re Looking For • Previous experience in an administrative, coordination, or support role, • Strong organisational and time management skills, • Excellent written English and attention to detail, • Confident using Microsoft Office (Word, Excel, PowerPoint), • A proactive, reliable, and team oriented approach, • Interest in developing a career in bid writing or commercial roles Desirable (but not essential) • Any exposure to bids, tenders, or proposals, • Experience within healthcare, public sector, or regulated environments, • Degree or relevant qualification. What’s on Offer • Competitive salary with clear progression pathway, • Hybrid working model, • Full training and ongoing development, • Supportive and collaborative team culture, • Comprehensive benefits package including:, • Generous annual leave (with flexibility options), • Pension scheme, • Employee assistance programme, • Retail and lifestyle discounts, • Cycle-to-work scheme, • Onsite parking

A well-established and forward looking Chartered Accountancy firm in Halifax is seeking an ambitious Senior Manager. This is a standout opportunity offering a clear and supported pathway to Director level within 2–3 years.\n\n The Role;\n \n The successful candidate will take ownership of a varied client portfolio, ensuring exceptional service delivery while building strong, long-term relationships. They will play a key role in leading and developing a high-performing team, driving business growth, and contributing to the firm’s development strategy.\n\n Key Responsibilities;\n\nClient Portfolio Management: Oversee a diverse portfolio, maintaining high standards of service and client satisfaction.\nLeadership & Team Development: Mentor and develop a team of professionals, fostering a culture of excellence and continuous improvement.\nBusiness Growth: Identify and capitalise on opportunities within existing accounts while supporting new client acquisition.\nStrategic Collaboration: Work closely with Directors and Partners to shape and execute regional growth strategies.\nChange Management: Lead initiatives to improve operational efficiency, enhance client experience, and strengthen regional presence.Candidate Profile\n\nQualifications: ACA/ACCA qualified (or equivalent) with strong post-qualification experience in practice.\nExperience: Demonstrated success managing client portfolios and delivering across accounts and advisory (audit experience is beneficial but not essential).\nCommercial Awareness: Ability to identify growth opportunities and contribute to business development.\nLeadership Skills: Strong communication and interpersonal abilities, with a track record of inspiring teams and building client relationships.\nAmbition: Driven to progress to Director level and play a key role in regional leadership.What’s on Offer\n\nClear progression pathway to Director, with structured mentoring and leadership development\nSupportive and collaborative working environment that values innovation and personal growth\nCompetitive salary with performance-related bonuses\n25 days’ annual leave plus bank holidays\nWorkplace pension\nPrivate healthcare\nEmployee benefits scheme with discounts from hundreds of retailers\nLife assurance\nAccess to an Employee Assistance Programme (EAP)\nFlexible working arrangements to support evolving leadership responsibilitiesIf you are looking to take the next step in your career with a clear route to leadership, this role offers both challenge and opportunity in equal measure.\n \n If you are interested in this Senior Manager opportunity or would like any further information, please do not hesitate to contact Richard Warwick at IPS Finance. \n \n IPS Finance has 45 years experience in the Yorkshire accountancy recruitment market. We have built our business on long term relationships with both individuals and clients in all sectors, bringing real benefits to all concerned. Please visit the IPS Finance website to view the latest accountancy / finance and practice opportunities

We are seeking a highly motivated, positive individual that is kind, caring and compassionate that is confident in themselves and the care work they do. They need to be able to work independently and use initiative but equally so as part of a wider team.\nBleep 360 Care is an exciting and alternative provision supporting young people with complex social, emotional and mental health difficulties using bespoke packages and therapeutic approaches. The role includes engaging the hard to engage, instilling hope in young people who struggle to see what tomorrow looks like, always having a smile, having enhanced communication and listening skills. We only want the best of the best as this is what these young people deserve if that sounds like you…. APPLY.\nWe value our staff and will always seek to provide a happy work place, we know our jobs can get tough and together we will support each other through. Our robust, experienced and diverse multi-disciplinary team will offer guidance and supervision on a regular basis. We will offer and support regular training and opportunity to develop and grow within the role.\nDUTIES AND RESPONSIBILITIES\n * Working as a team and supporting client/other staff\n * Following the care plan subjected to the client\n * Positively manage challenging situations appropriately\n * Building relationships and trust to manage their vulnerabilities.\n * Be able to assist in a routine as well as help them adapt into the community\n * 24/7 support based on 12 hour shifts\n * Engaging young people and developing therapeutic relationships\n * Supporting young people with complex needs\n * Escorting and supporting young people in the community\n * Attending meetings to share feedback about young person’s presentation\n * Completing records and notes in accordance with policy\n * Safeguarding young people\n * Risk assessment and risk management\n * Organising with the young person a weekly planner\n * Providing stimulating activity\n * Life skills development\n * Physical health monitoring\n * Empowering young people to be the best they can be\nREQUIREMENTS TO WORK WITH US\n· Experience in complex care\n· Strong understanding and experience working with complex care\n· Strong face to face communication skills with clients who are on-verbal.\n· Minimum 12 months experience working as a children and adults support worker in the UK\nDESERIABLE\n * A clear DBS on the update system\n * Experience in complex care\nJob Types: Full-time, Part-time, Freelance\nBenefits:\n * Employee discount\n * Referral programme\n * Relocation assistance\nEducation:\n * GCSE or equivalent (preferred)\nExperience:\n * complex care: 1 year (required)\nLicence/Certification:\n * Driving Licence (preferred)\nWork Location: In person

Transport Planner Are you a passionate Transport Planner ready to turbo-boost your next career move? 📍 Location: Huddersfield 💷 Pay: Up to £35,000 + £1,000 Shift Allowance 🎁 Benefits: ✔️ Pension ✔️ Life Insurance ✔️ 23 days holiday + bank holidays (rising with LOS) ✔️ Cycle to Work ✔️ BP Fuel Card ✔️ Training & Development ✔️ Employee Assistance Programme ✅ Must Haves: ✅ Logistics/planning experience ✅ Ability to work earlies, lates & weekends ✅ Live within a commutable distance ✅ Strong attention to detail & organisational skills ✅ Confident IT skills (Outlook & Excel) ✅ GCSEs (or equivalent) Grade C+ in Maths & English ✅ Ability to interpret data & prioritise workloads ✅ Team player with strong communication skills ⏰ Hours: Rota-based 6am–6pm and 6pm–6am, following a rota pattern that changes every 12 weeks. This will eventually move to a 4 on / 4 off pattern. Looking to shift gears in your planning career? As a Transport Planner, you’ll join a buzzing operations team responsible for coordinating bulk deliveries and ensuring customers receive exceptional service. This Transport Planner role is perfect for someone who thrives in a fast-paced environment, can interpret data on the fly, and enjoys opt...

Position: Solar Panel Roofers / Installers Base Location: Brighouse Working Pattern: Permanent / Full Time / 40 hours per week Salary: £37,000 per year What we Offer: * Career stability with a growing organisation. * Company Van with fuel card. * Full PPE and tools required for the role. * Continual Training * Pension scheme, Life assurance & access to flexible benefits scheme. * 28 days annual leave (Inc. statutory bank holidays, Christmas/New Year Closure!) * Employee Assistance Programme with 24 hours telephone and online access * Access to Flexible Benefits Scheme (including discount to retailers, bike to work scheme and many more). * Plus, other benefits for you and your family. About Sureserve Energy Services: At Sureserve Energy Services UK, excellence is not just an expectation; it's our standard. With a driven team of nearly 600 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple yet powerful: to elevate the quality of life in the communities we serve by innovating and improving the spaces where people reside, work, and gather. Our company is growing, and we have a excellent opportunities for Roofer...

Job title Installation Coordinator Function Installations, Customer Services Location Ripponden Reports to Installations Team Leader About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your o...

Job title Customer Resolutions Team Leader Function Customer Service Management Location Ripponden Office/Hybrid Reports to Customer Care and Resolutions Manager Responsible for staff Currently 5FTE About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with ...

Job title Financial Query Coordinator Function Customer Service Management Location Ripponden Office/Hybrid Reports to Financial Queries Team Leader Responsible for staff None About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibi...

Job title Marketing Campaign Manager Function Marketing Location Ripponden Hybrid (at least 3 days per week in office) Reports to Circuit Marketing and Brand Director Responsible for staff None About our business Circuit is part of the JLA Group and is the leading provider of laundry rooms to the UK and Irelands Universities and private student accommodation. We also have a large presence in the rental, leisure, and key worker accommodations, with over 25 years of business. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial ...

Early Years Advisor We are looking for an Early Years Advisor to join the team in this remote working role. Position: Early Years Advisor Location: Huddersfield Hybrid or Remote Hours: Full-time, 37 hours per week Salary: £30 – 32k Contract: Temporary until 31 March 2029 (subject to contract) Start Date: No later than June 2026 Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme Closing Date: 24th April 2026 The Role You will support the contract delivery of the Champions programmes, primarily Maths Champions, ensuring contract milestones are met. The Champions programmes are online professional development programmes designed to support early years settings to drive continuous improvement and increase high standards in early education for children from birth to five years, in line with the organisations mission to promote quality in early years for UK and international customers. Working closely with other Early Years Advisors, delivery partners, managers and cross teams, you will be responsible for the delivery of Champions programmes. You will work with ...

My client is an award winning Legal 500 recommended full-service law firm with offices across Yorkshire. A fantastic opportunity has arisen for a full-time, experienced Conveyancer to join their well-established and successful team, location to be discussed with ideal candidate. You will manage a varied residential property caseload, dealing with all aspects of the conveyancing transaction from instruction through to completion. You must be able to: Manage your own varied conveyancing caseload whilst managing Client expectation and meeting deadlines. Provide clients with relevant legal advice and record all advice clearly. Take instructions and draft the necessary legal documents including but not limited to contracts, riders, Transfer Deeds, Declarations of Trust and Statutory Declarations. Proactively deal with the other stakeholders to the transactions Deal with enquiries that may be complex in nature, advise and respond in an appropriate manner and timeframe. Be alert to potential risks and resolve or raise as appropriate Bill correctly for the work undertaken. Provide supervision, support and coaching to your team. Maintain a culture of teamwork and high performance with a strong focus on customer care. You must have: At least 3+ years' experience managing a residential caseload from inception to completion Have experience in New Build transactions Commercial awareness, keeping up to date with business and industry news The ability to work effectively under pressure and to strict deadlines Excellent attention to detail Be flexible and empathetic to deliver client needs A can do attitude The confidence to ask questions if in doubt. It would be advantageous if you have: Experience with the Building Safety Act 2022 Experience in acting for Corporate Purchasers. Salary will be competitive dependent on experience, working in a collaborative and flexible environment where success is rewarded and progression is realistic and achievable. Additional benefits include and are not limited to: 24 days holiday plus statutory bank holidays - Additional days awarded for every 5 years of service (to a maximum of 29 days). All offices close between Christmas and New Year with an additional two days holiday given. Pension scheme - with enhanced partner contributions.* Enhanced Maternity & Paternity schemes.* Employee Assistance Programme - independent, confidential assistance with personal problems including counselling and referral services for all employees and their immediate family. Discounted Legal Services, for you and wider family.* After a qualifying period If you are interested in the above Conveyancer role, please call Adam Dell'Armi on (phone number removed) or forward your most recent CV to . Clayton Legal recruits for law firms and in house departments across the UK. Our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our website for our latest blogs and legal news and to keep up to date with current vacancies

Working here isn’t just a job. You can advance your career at Avove, and we’ll reward you with a range of benefits that recognise great work. We provide full training and continuous development to help you reach your potential. We strive to create an inclusive working environment where everyone can be themselves. Join us and take the next step towards a fulfilling career. About the role Due to continued growth, Avove is seeking a Senior Process Engineer to join our expanding Design team. You will deliver the process design for water and wastewater projects as part of a multi‑disciplinary Water Design Team. Working across the full project lifecycle, from feasibility and optioneering through to detailed design for construction, you will develop robust process solutions. Responsibilities include selecting unit processes and systems, producing process calculations, flow diagrams, flow and mass balances, and preparing technical documentation to support successful project delivery. Location: Brighouse (Avove offers flexible hybrid working, with a combination of office and remote working) Key Responsibilities * Lead the development of practical and compliant process engineering solutions aligned with project scope and client requirements. * Deliver process design outputs, including calculations, flow and mass balances, and process flow diagrams. * Contribute to P&IDs, control philosophies and commissioning strategies. * Analyse site and sampling data to inform robust process design decisions. * Work collaboratively within a multi‑disciplinary design team, clearly communicating process design intent. * Prepare and review technical reports, specifications and supplier documentation. * Apply sound knowledge of water industry standards, regulatory and non‑regulatory requirements. * Lead or contribute to process safety studies including SWIFT, HAZOP, LOPA and DSEAR studies and ensure outcomes are embedded within the design. * Undertake site visits, process surveys and provide process support during construction and commissioning. * Engage effectively with clients, contractors and suppliers. * Promote health, safety, environmental and sustainable considerations within designs. * Support project delivery with awareness of programme, budget and resource constraints. * Keep up to date with industry best practice and technical innovation. * Provide supervision and mentoring to early‑career engineers Skills & Experience Required * Demonstrable experience in the design and optimisation of water and/or wastewater treatment processes, from concept through to detailed design and delivery support. * Experience of working on site, including site surveys, process optimisation and commissioning activities. * Experience of contributing to or leading process safety studies, DSEAR experience desirable. * Strong written and verbal communication skills, with the ability to produce clear, high‑quality technical reports. * Collaborative team player, able to provide process engineering leadership within a multi‑disciplinary team while meeting project deadlines. * Proactive approach to professional development and continuous technical improvement. * Degree (or equivalent) in a process‑related engineering discipline. * Membership of a relevant professional institution (e.g. IChemE or CIWEM), or willingness to obtain membership. * Chartered Engineer (CEng) status or working towards chartership. Please note that candidates with qualifications that do not fully match the above criteria but have relevant equivalent experience are invited to apply. What’s in it for you… We offer a rewarding salary that is tailored to your skills and experience. But that’s not all! We celebrate hard work and give recognition to our colleagues. In addition to this, we understand that one size doesn’t fit all so everyone has access to a variety of flexible benefits that work for you. * 25 days holiday plus bank holidays * Company car or car allowance * Company pension scheme * Life assurance * Family friendly policies * A selection of lifestyle benefit options * Financial wellbeing programme Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising. About us: We design, build and maintain the UK’s utilities infrastructure to help transform local communities for the better. We provide cutting-edge and sustainable engineering solutions and play a critical role in helping to keep the water running, the lights on and people connected. We are an expert, responsible and agile partner, providing vital services to water and power sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment. Everything we do is designed to drive continual improvement and move life forward. We are proud to work in partnership with leading utility providers, including Severn Trent, United Utilities, Yorkshire Water, Northern PowerGrid, Northumbrian Water Group, and Scottish Power Energy Networks. We are an equal opportunities employer: We welcome applications from candidates of all races, genders, disabilities, religions, ages and sexual orientations. We know that having a diverse workforce encourages new perspectives, inspires creativity and creates an engaging workplace and we are committed to creating an inclusive environment where all colleagues can thrive. When it comes to inclusion, we’re making sure we keep up the progress with our Communities of Practice, who help us do just that. What next: We encourage you to apply for this role as soon as you can. We recognise talent waits for no one, so we progress candidates individually through all stages of recruitment process

Job title Sales Operations Specialist Function Sales Operations Location Ripponden Reports to Sales Operations Team Leader Responsible for staff N/A About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Provides a professional interface between JLA business functions and the respective Sales Team. The objective is to liberate Sales time and improve operations efficiency within JLA that result in a better customer experience. Key tasks Principle Accountabilities Facilitate the effective operation of JLAs Order to Cash processes with the nominated Sales Team Resolve issues and queries to support Sales teams and address customer concerns Confident with inputting figures to calculate a pricing model Support and where appropriate challenge sales members to ensure all information is provided to be able to create a workable order Organise contract management (via DocuSign) Manage a customer Total Care, SCON or Machine Sales Order through to IFS Liaise with suppliers and group companies within JLA to ensure operational and commercial actions are fulfilled on time (and in full) Special Challenges This is a varied, fast paced role so we are looking for someone who can adapt quickly to an ever changing environment and take on new tasks with ease The role involves liaison and collaboration with multiple business functions within JLA Confidence communicating with colleagues and customers verbally and in writing Working with ambiguity and conflicting information and / or priorities Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Excellent Communication Skills written and verbal Ability to work as part of a team Attention to detail Knowledge of all Microsoft office applications Knowledge of Pivotal, SMART and IFS. Experience (what you have done) Strong administration skills Excellent attention to detail Good understanding of JLAs operational processes Assertiveness to be able to meet planned deadlines and sales demands Personal qualities (the way you think and act) Own the challenge Be a partner Keep it real Problem solver Collaborative TPBN1_UKTJ

Fire & Security Service Engineer Location: Huddersfield Salary & Package £30,(Apply online only) – £38,(Apply online only) DOE plus overtime, bonus, and standby payments Are you an experienced Fire & Security Engineer looking for a company that values its engineers, offers strong earning potential, and supports long-term career development? We are looking for a skilled and motivated Fire & Security Service Engineer to join our growing team across Huddersfield and surrounding areas. You will be responsible for servicing, maintaining, fault-finding, and repairing a range of fire and security systems across commercial sites. The Role Service, maintenance, and fault diagnosis of: Fire Alarms CCTV Systems Intruder Alarms Access Control Systems Ensure all works are completed to industry standards and customer expectations Participate in a 1 in 12 call-out rota Complete electronic job reports and documentation Deliver a high level of customer service at all times What We’re Looking For Previous experience in the Fire & Security industry Strong knowledge of fire alarms, CCTV, intruder alarms, and access control systems Good fault-finding and diagnostic skills Full UK driving licence Strong communication and customer-facing skills FIA/Tavcom training is beneficial but not essential Benefits Company EV van (available for personal use) Company phone and laptop £2,(Apply online only) annual KPI bonus paid quarterly Overtime paid after 40 hours: x1.5 Monday–Saturday x2 Sundays & Bank Holidays £180 standby allowance per 7-day call-out period Door-to-door travel paid on call-outs Paid travel time (excluding first and last 30 minutes of the day) Private medical and dental cover for you and your family 25 days holiday + Bank Holidays Holiday purchase scheme Pension scheme Life cover Employee Assistance Programme 24-hour Virtual GP access Childcare voucher scheme Share Incentive Plan Ongoing training and development via Learning Hub & Tavcom Annual appraisal and progression opportunities About the Role This is a great opportunity to join a growing and supportive Fire & Security business offering stability, strong earning potential, and clear routes for progression. If you are a dedicated engineer looking for your next step, we would love to hear from you. Apply now to join a forward-thinking Fire & Security team in Huddersfield

Job title Installation Coordinator Function Installations, Customer Services Location Ripponden Reports to Installations Team Leader About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview You will be responsible for ensuring the installation of new equipment runs smoothly for the customer. Day to day, youll be managing an order book, speaking to customers with updates, conducting order book reviews with your sales team, speaking to installers and planning future installs. Importantly, your order book will be up kept up to date with progress notes and install dates to enable the business to accurately forecast the delivery pipeline. We want all of our customers to have a hassle free installation experience and for JLA to take care of it. This role is looking for a dynamic, outgoing individual who can problem solve and see an action through. Focuses on tasks within the commercial delivery team within New Business Delivery, youll be focuses on actions where an order has got stuck and needs some specialist attention; this could be salesperson action, customer works, pricing agreements etc. Your main aim is to get this order moving back on the happy path, getting ready to be installed without problem. Key tasks Managing an order book on a day to day basis with accurate notes and delivery dates Keeping customers updated with progress of an install Conducting order book reviews with key stakeholders Resolving queries to move installs forward in a timely manner for the customer Taking calls from customers with installations queries Liaising with installers and subcontractors to arrange install Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Good communication and customer service skills Strong organisational skills Excellent communication skills Proficient level of computer skills Good knowledge of the English language, both written and verbal Experience working with stakeholders Experience (what you have done) Experience of adapting quickly to meet the needs of stakeholders Microsoft Excel skills Personal qualities (the way you think and act) Strong desire to succeed Good time management skills Resourceful, with the ability to work independently Experience of working in a target-based role TPBN1_UKTJ

Job title Invoice Query coordinator Department Credit Control (Finance, Central Operations) Location Ripponden Reports to Customer Care and Resolutions Manager Responsible for staff n/a Working hours 37.5 Hrs Role overview We are looking for an individual who is a problem solver and fixer to help support the credit control team to collect cash and reduce aged debtors whilst delivering exceptional customer service. You will have a good general understanding of the structure of the JLA organisation and will have the confidence and tenacity to explain contracts and charges to customers and challenge internal failings. Your role is to handle invoice queries and see them through to resolution, ensuring there is no doubt over what does and does not need to be paid. This will mean creating and managing a network of people across the business to support you in concluding on the query in question. We are looking for a professional and enthusiastic individual, customer service and/or query management experience is a bonus. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. Key tasks Handling complex and non-standard customer queries in a polite and professional manner Escalating complaints and liaising with the wider business to resolve Managing a query system that gives visibility of route cause and action taken Surface any commonalities in queries and work with the Team Leader/Manager to solution a fix Ensuring a smooth hand back to the credit controller to support cash collection Support cash, aged debt and customer service KPIs across the team Take full ownership of customer queries to minimise internal customer transfers and support one and done. Managing the Credit Control inbox and IQ inbox as the central point for queries Collating and managing high value query reports for your workflow. Support team admin to prevent queries from developing Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills You will have the ability to provide outstanding levels of customer service You will be skilled in creating a network of internal contacts to support the resolution of customer queries You will show great initiative and be eager to learn You will be methodical and have great organisational skills You will have the ability to communicate clearly and articulately, both verbally and in writing. You will have great problem solving skills. You will have empathy and patience, with the ability to quickly build rapport with our customers You will focus on taking ownership and creating a fantastic customer experience You will have a willingness to develop and be adaptable to customer demands You will have excellent Time Management skills You will have high levels of emotional intelligence Good level of computer literacy including Microsoft Proficiency of using Office and Smartphone Apps Excellent writing skills with the ability to use clear, concise language specific for the purpose and audience Experience Demonstrated ability to provide outstanding customer service and /or query resolution Demonstrated evidence of applying soft-skills such as empathy to resolving customer queries Demonstrated experience of taking ownership of customer queries Previous experience of working in a credit control environment Previous experience working in an internal complaints team TPBN1_UKTJ

Job title Consumables Team Leader Function Internal Sales Location Ripponden / Manchester Reports to Consumables Commercial Manager Responsible for staff TBC About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview We are seeking a dynamic and driven Sales Player-Manager to lead by example in a hybrid role that combines direct sales responsibilities with leadership and management of a high-performing sales team. You will be responsible for achieving your individual sales targets while also coaching, developing, and motivating your team to exceed their goals. Key tasks Sales Delivery Inspiring sales agents to deliver excellent levels of individual/team performance and customer satisfaction. Ensuring digital leads are converted within agreed SLAs Organise and tracking of all potential leads maintaining MIS. Resolution and removal of blockers to support target achievement. Generate and share information on individual and team performance. Provide quality customer service, role modelling values in all interactions with clients. Achieve and monitor the progress of KPIs on a daily / weekly/ monthly basis Senior stakeholder engagement across the wider business 121 coaching on sales relevant areas to improve performance Personally manage and grow a portfolio of key accounts. Actively prospect, pitch, and close new business opportunities. Maintain a robust pipeline of qualified opportunities. Report on individual sales performance and forecast accurately. Manage our digital portal and subscription customers People Management Daily coaching and development of team members. Manage any employee relations issues in line with the policies set out by the business. Coach and develop the team to ensure they perform at a high level, ensuring colleagues maintain appropriate knowledge of the business products. Identify address any training and development needs and ensure teams have a personal development plan. Hold team briefing sessions / workshops to update the team on best practice. Ensure calls, emails, web leads and all data traffic are answered within agreed timescales and in an appropriate manner. Own individual and team call observation feedback to manage and improve sales quality Completion of regular performance reviews and support goal setting Provide guidance and answers to staff Organise engagement activities TPBN1_UKTJ

Test Engineer HX5 | £32,000 – £35,000 | Mon–Fri, 07:30–16:00 Make safety products perform when it matters most. We’re looking for a hands-on Test Engineer to take the lead in testing and validating our industry-leading safety products. This is a role for someone who enjoys being on the floor, solving problems, improving processes, and making sure things work exactly as they should. What you’ll be doing Plan and run product testing from start to finish Identify how products perform—and where they fail Keep testing organised, efficient, and on schedule Support and guide a small team Ensure all work meets safety and quality standards Improve how we test, making things faster and smarter What we’re looking for Hands-on experience in testing, engineering, or manufacturing Strong focus on health & safety Practical skills (tools, assembly, mechanical understanding) Someone organised, proactive, and solution-focused Experience supporting or leading others What you’ll get £32,000 – £35,000 salary Up to 5% pension contribution 25 days holiday + bank holidays Buy/sell up to 5 extra days after probation Cycle to Work scheme Eye care support Employee Assistance Programme ❤️ Charity work opportunities Why join us? You’ll play a key role in making sure safety products protect people and businesses every day—while helping shape how testing is done in a growing, forward-thinking company. Ready to get hands-on and make an impact? Apply now. Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy

Job title Business Development Executive Function Sales Location Manchester or Ripponden Reports to Responsible for staff N/A About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Our Business Development Executives are absolutely vital to our success. As a rapidly growing business both in size and turnover, we're looking for new people to join our sales team and help us grow even further, acting as a Trusted Partner to JLAs customers. You'll be joining a highly successful sales team where you will be valued and rewarded for the contribution you make. Key tasks Making outbound sales calls using leads generated through our digital marketing team Making outbound strategy dials for business development across multiple markets, verticals and sectors Developing sales opportunities in partnership with your field sales colleagues Meeting/exceeding dynamic KPIs set within the contact centre Service Delivery Demonstrate an understanding of what service delivery excellence is for your role Ensuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performance Work collaboratively with teams in Operations to ensure that sales and service SLAs are delivered Managing Risk Awareness of your operational and regulation risks which may impact on your role Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Ensuring you deliver your role within the Compliance framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Confident and effective communicator Knowledge of all Microsoft office applications Possess a strong understanding of our products, our competition in the industry and positioning Experience (what you have done) Experience of outbound lead generation/telesales Experience of working in a customer-centric position either face to face or over the phone Have worked in a commercially driven environment Personal qualities (the way you think and act) The ability to work successfully in a fast-paced, target-driven environment Highly motivated A curious mind, interested in our customers, our markets and our business Eager to learn and build a career in a dynamic sales organisation Driven by the desire to succeed Able to show initiative TPBN1_UKTJ

Company description: Thornton & Ross Job description: STADA UK Thornton & Ross is on an exciting growth journey with more than 700 employees being fully committed to our purpose of Caring for Peoples Health as a Trusted Partner. Together we are shaping the future of Thornton & Ross by living our values of Integrity, Entrepreneurship, Agility and One STADA. If you want to work in an open culture where your uniqueness is valued, join our Finance Team. STADA UK Thornton & Ross Financial Accountant Huddersfield |U.K.| Full-time | Permanent About The Role This is an excellent opportunity for a technically strong and detail-oriented Financial Accountant to join a high-performing finance function. Reporting to the Head of Accounting, you will be part of a small team of qualified accountants, working closely with senior finance stakeholders across the business. The role offers significant exposure to both Group and local reporting, with a strong focus on delivering accurate and timely financial information. You will play a key role in month-end and year-end close processes, statutory reporting, and maintaining a robust internal control environment. Beyond core reporting responsibilities, you will act as a key point of contact for external auditors and contribute to continuous improvement initiatives across finance processes. This is a role that combines technical expertise with business partnering, offering the opportunity to influence and enhance financial operations within a growing organisation. How You Will Make An Impact Meeting Group month-end reporting requirements, including submission and analysis of monthly results to the German parent company (STADA), as well as managing and controlling general and admin expense cost centres. Preparation of year-end statutory accounts and analysis, driving the audit process and coordinating audit deliverables. This includes preparation of year-end stat packs and ensuring efficiencies and learnings from previous audits are implemented. Management of external financial audits, including statutory year-end audits, alongside non-statutory engagements (Department of Health, MHRA etc.). Maintenance of a strong internal control environment, working with finance colleagues and stakeholders to ensure robust procedures and controls are in place and adhered to. Control of the balance sheet, including ownership, preparation, and reconciliation of all balance sheet accounts in line with both Group IFRS and local FRS 101 reporting. Supporting the FP&A team during budget and forecast processes Completion and delivery of external reporting and returns, including VPAG and ONS Ownership and responsibility for CAPEX, Fixed Assets, and Assets Under Construction (AUC) in line with Group IFRS and local GAAP. Ownership and responsibility for lease accounting under IFRS 16. Ownership of ledgers for subsidiary companies and monthly reconciliations for local accounting to SAP ledgers. Ad hoc support and project work across the wider Finance team to ensure overall team deliverables are achieved. What We Are Looking For At STADA, we embrace Uniquenessrecognising the value that diverse perspectives bring to our work. Our core valuesEntrepreneurship, Integrity, Agility, and One STADAguide how we collaborate and innovate. We are seeking a proactive and technically capable finance professional who is comfortable working in a fast-paced, evolving environment and can balance accuracy with efficiency. ACA qualified with at least 2 years post-qualified experience (PQE) Strong technical accounting knowledge, particularly in IFRS and UK GAAP (FRS 101) Excellent numerical and analytical skills, with the ability to interpret and communicate financial data clearly High attention to detail and a strong commitment to accuracy and quality Confident communicator with the ability to engage effectively with both finance and non-finance stakeholders Self-motivated, organised, and able to manage competing priorities to meet tight deadlines Ability to work both independently and collaboratively, using initiative to solve problems and drive improvements Proficiency in Microsoft Excel Experience working with SAP or similar ERP systems, along with prior involvement in audit processes and statutory reporting, would be advantageous. How We Care For You At STADA UK our purpose Caring for peoples health as a trusted partner motivates us every day. And what would be a better place than starting with our own employees. Which is why we give much in return: ?? Competitive salary and annual bonus scheme. ?? Salary Sacrifice Pension Scheme offering 5% employer contribution rates. ? Hybrid working we spend three days of your choice in the office, with the remaining days working at home. ?? 25 days of annual leave plus bank holidays with the potential to buy up to 5 additional days. ?? Free winter flu jab. ?? Wellbeing support through our Employee Assistance Programme and KYAN Wellbeing offering free coaching and counselling services for you and your family. ? Electric Car Scheme through Octopus Energy, plus free on-site EV charging. ?? Cycle to Work Scheme. ?? Enhanced Family Leave. ?? Plus, many more employee benefits & celebration events. STADA Group values and promotes its diverse culture, regardless of gender, age, social or ethnic origin, disabilities, religion, ideology, or sexual orientation. We use the strength of our uniqueness to develop creative ideas, expand our experience and increase innovative strength. Our focus is on equal opportunities, respectful cooperation, and the promotion of an inclusive working environment. We are looking forward to your application and welcome applications without a pharmaceutical background. #LI-AO1 TPBN1_UKTJ

Position: Funeral Branch Manager Location: Highfield Funeral Directors, Huddersfield Job Type: Full time, 38.33 Hours per week Salary: £34,342.15 per annum Lead with care. Lead with standards. Lead with purpose. We are looking for a compassionate, capable and commercially aware individual to join our team as Funeral Branch Manager in Huddersfield Internally, this role carries the contractual title of Senior Funeral Director , reflecting its seniority and responsibility within our funerals business. This is a leadership role for someone who combines empathy with operational strength. You'll guide families through some of the most important moments of their lives while leading your team to deliver consistently high standards, regulatory excellence and sustainable branch performance. Why This Role Matters Every branch is built on trust, trust from families, colleagues and the wider community. As Funeral Branch Manager, you are the standard-setter. Around 70% of your time will be spent delivering and overseeing funeral services. The remaining time will focus on leading people, maintaining operational control, managing compliance and ensuring the branch performs both commercially and professionally. You will be responsible for: Leading and developing your team Maintaining high service and care standards Ensuring regulatory compliance and audit readiness Supporting at-need performance and funeral plan conversations Building a strong, visible local presence Your Impact Lead and Support Funeral Services Deliver complex funeral arrangements with professionalism and empathy Guide families clearly through options and next steps Run pre-funeral briefings and oversee service delivery Observe arrangements and funerals to uphold care standards Manage and Develop the Team Lead recruitment, onboarding and ongoing 1:1 performance conversations Manage rotas, holiday and sickness cover Ensure regulatory training and compliance standards are met Embed accountability, professionalism and ownership Support succession planning and development Drive Operational Excellence Oversee branch standards and high-quality care of the deceased Maintain accurate records and legal documentation Ensure inspection readiness and regulatory compliance Monitor costs including overtime and hire cars Identify service improvements and implement change Build Local Presence Lead local marketing activity Develop relationships with care homes, celebrants and community groups Represent the branch at memorials and events Promote services in a supportive, consultative way What We're Looking For We welcome applications from candidates with: Experience leading and developing teams in service-led environments A strong track record of maintaining standards and compliance Confidence operating within regulated or policy-driven environments Commercial awareness and comfort working with targets and cost control Strong organisational and documentation skills Calm decision-making in emotionally sensitive situations A full UK driving licence Flexibility to work evenings, weekends and on-call Funeral sector experience is desirable but not essential. We are open to candidates from other regulated, service-focused industries where high standards, community engagement and people leadership are central. What We Offer Comprehensive induction and structured development Opportunity to complete professional qualifications via our apprenticeship programme Bonus potential Life assurance cover Employee Assistance Programme 30-33 days holiday (including Bank Holidays) Contributory pension scheme If you are ready to lead with empathy, set clear standards and build a branch that families trust, we would love to hear from you. TPBN1_UKTJ

At Oxalis Logistics, we dont just move goodswe move industries forward. Trusted by some of the largest blue-chip companies in the world, we deliver safe, seamless, and innovative solutions across the UK and Europe. With over 2,700 colleagues and 1,900+ vehicles across 90+ locations, our people are the driving force behind our success. Were proud to foster a culture built on Care, Ownership, Adaptability, Respect, and Striving for Excellencevalues that guide everything we do. Total Reward Package: At Oxalis, people power our progress. We offer competitive reward and benefits packages, and a supportive environment where your contributions are recognised and valued. Some of the benefits we offer: Salary: £42,000 Life Insurance (2 x Salary) Pension (4% EE / 6% ER) 33 days holiday rising to 38 days with service (including Bank Holidays) Gym discounts Employee Assistance Programme Annual Salary reviews Career development opportunities Cycle to work BP Fule Card Role Summary: Reporting to the Operations Resource Manager, each Regional Resource Manager will be responsible for ensuring that the correct level of driver and vehicle resources are in place at all terminals in their region and providing the planning team with a diary of these from which to plan each day. Key Responsibilities: The job holder is responsible for; Maintaining short, medium and long term awareness of the resource requirements in your region and ensuring that resource levels are in place to meet client demands. Maintaining accurate records of resource allocation Providing regular updates to the Head of Department on resource management performance. Assisting in development and implementation of strategies to improve resource utilisation. Liaising with the appropriate planners on a daily basis in order to flex resources up and down in order to maximise efficiency whilst maintaining the highest levels of customer service. Authorising all drivers holiday and other absence requests Working 4 weeks in advance, ensure that any driver resource shortfalls are covered in the first instance through local overtime, then through cross-contracting, then through booking agency resource and subcontractors. Where necessary, engaging with clients in order to provide updates on upcoming resource provision Developing strong working relationships with planners and drivers in order to maximise the benefit of those relationships Acting as duty manager on a rota basis with full responsibility for managing operational issues that occur during this time. This includes dealing with incidents on a desktop basis where possible, and resolving resource shortfalls. Hours of work: Monday to Friday (37.5 hours per week) with one hours unpaid lunch break per day. Normal office hours are Monday to Friday 9.00 - 17.30. Duty Manager responsibilities on a rota basis will include a mix of early and late shifts between the hours of 7.30am and 8pm on weekdays and weekends between the hours of 9am and 5.30pm. When working late shifts that require office presence until 8pm, you will also be expected to be available between the hours of 8pm and 10pm on an on-call basis. Where a weekend is worked, an equal amount of time off in lieu will be awarded. Requirements Essential Strong analytical and problem-solving skills Have excellent communication and interpersonal skills Have strong organisational skills and the ability to multi-task Ability to communicate effectively across teams and levels Demonstrated ability to work independently and collaboratively Desirable Have experience in resource management or relevant planning Have experience of engaging with drivers on a regular basis Experience in logistics, transport, or industrial sectors Strong stakeholder engagement and influencing skills At Oxalis, your growth fuels our progress. With meaningful development opportunities and a culture that values contribution, this is your chance to make a lasting impact in the logistics industry. TPBN1_UKTJ

Working here isn’t just a job. You can advance your career at Avove, and we’ll reward you with a range of benefits that recognise great work. We provide full training and continuous development to help you reach your potential. We strive to create an inclusive working environment where everyone can be themselves. Join us and take the next step towards a fulfilling career. About the role Due to continued growth, Avove is seeking a Senior Structural Engineer to join our expanding design team. In this role, you will support and deliver high‑quality structural designs across a range of projects, providing technical expertise and guidance on all structural matters. You will play a key role in ensuring designs are safe, compliant and fit for purpose, contributing to successful project delivery while supporting and mentoring members of the wider design team. Location: Brighouse (Avove offers flexible hybrid working, with a combination of office and remote working) Key Responsibilities * Lead structural design on multi‑disciplinary water industry projects. * Provide expert guidance on all structural matters and help develop Avove’s structural capability. * Deliver compliant, high‑quality structural designs in line with current BS/EN standards. * Promote best practice and continuous improvement in structural design. * Plan and manage structural investigations to support project delivery. * Liaise with clients, stakeholders and external sub‑consultants on technical matters. * Support tenders and business development through technical input and fee estimates. * Monitor structural design delivery, resources and budgets, reporting to line management. Skills & Experience Required * Degree in Civil or Structural Engineering, or equivalent with strong structural design experience. * Chartered Engineer (CEng, IStructE) or working towards chartership with relevant experience. * Technical authority in structural design, providing guidance, challenge and assurance. * Broad experience across reinforced concrete, steelwork, and water and wastewater infrastructure (buried and above‑ground). * Ability to define and scope structural deliverables and integrate them into costed programmes of work. * Strong knowledge of regulatory compliance, statutory processes and technical standards. * Confident leading discussions with regulators and key stakeholders, acting as the focal point for structural approvals and consents. * Sound understanding of health, safety legislation, including CDM Regulations. * Strong leadership, coordination and problem‑solving skills with the ability to translate technical requirements into practical solutions. Please note that candidates with qualifications that do not fully match the above criteria but have relevant equivalent experience are invited to apply. What’s in it for you… We offer a rewarding salary that is tailored to your skills and experience. But that’s not all! We celebrate hard work and give recognition to our colleagues. In addition to this, we understand that one size doesn’t fit all so everyone has access to a variety of flexible benefits that work for you. * 25 days holiday plus bank holidays * Company car or car allowance * Company pension scheme * Life assurance * Family friendly policies * A selection of lifestyle benefit options * Financial wellbeing programme * Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues * We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising. About us: We design, build and maintain the UK’s utilities infrastructure to help transform local communities for the better. We provide cutting-edge and sustainable engineering solutions and play a critical role in helping to keep the water running, the lights on and people connected. We are an expert, responsible and agile partner, providing vital services to water and power sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment. Everything we do is designed to drive continual improvement and move life forward. We are proud to work in partnership with leading utility providers, including Severn Trent, United Utilities, Yorkshire Water, Northern PowerGrid, Northumbrian Water Group, and Scottish Power Energy Networks. We are an equal opportunities employer: We welcome applications from candidates of all races, genders, disabilities, religions, ages and sexual orientations. We know that having a diverse workforce encourages new perspectives, inspires creativity and creates an engaging workplace and we are committed to creating an inclusive environment where all colleagues can thrive. When it comes to inclusion, we’re making sure we keep up the progress with our Communities of Practice, who help us do just that. What next: We encourage you to apply for this role as soon as you can. We recognise talent waits for no one, so we progress candidates individually through all stages of recruitment process

Summary Customer Service Advisor Do you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you! We're currently looking for understanding people to join our contact centre teams supporting our home insurance customers across our various banking brands. Pay: £14.40p/hr Contract Type: Temporary Contract Length: 6 months Start Date: 15th June 2026 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday offWork From Home: After 8 weeks training you can work from home 3 days per week. Based in Halifax, our newly refurbished office is just a 10-minute walk from Halifax train station. Plus, enjoy the convenience of free parking on-site!.What You'll Do: As a Home Customer Service Consultant, you'll be taking customer calls and doing your best to help them with our products, taking time to understand what matters to them. You will be the first point of contact for customers, and will help in all kinds of issues such as: Handle incoming home insurance claims via phone and online channels, gathering key information and registering new claims accurately at first notification. Support customers in distressing situations (e.g., theft, damage, loss, major home incidents) by guiding them through the claims process from start to finish. Assess claim details and make routing decisions, identifying when cases require specialist teams, escalation, or further investigation. Identify potential fraud, misrepresentation, or non‑disclosure at first contact and direct these cases to the appropriate experts. Manage complaints and deliver compliant customer service, including having difficult conversations where claims aren't covered and documenting decisions clearly. What We Offer: Work from home 3 days per week (after training sign off) Weekly Pay Comprehensive training and ongoing support to ensure your success A vibrant and supportive team environment Opportunities to develop your skills in the financial services industry Online payslips Dedicated aftercare team Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What We're Looking For: Crucially, you're a people person - working with your team to provide an essential service to our customers. The emotional intelligence to put yourself in the customers' shoes, ask the probing questions needed to determine how we can best meet their needs. The passion and commitment to deliver on your promises and to go above and beyond for people to ensure their policies needs are met. Adhere to processes but also be able to think creatively on your feet when required and use your judgment to do the right thing. Strong attention to detail and really great communication skills to construct written correspondence when required as well as talking to customers over the phone. Why Join Us? Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

Description Want to drive your career forward at a company where youre truly valued? Then wed love you to join us at Poltronesof as a 7.5 Tonne Delivery Driver. Youll be part of a supportive team dedicated to bringing smiles to customers faces, not just furniture to their door. In a career that rewards hard work with great benefits. Whats the opportunity? If youre all about making the people around you smile and delivering a great service for customers then you could be the perfect for us. All you need in order to apply is a Category C1 vehicle licence, a driver digital tachograph card and the relevant drivers CPC qualification (certificate of professional competence). Well sort the rest! Previous furniture delivery experience can be a benefit, but we find personality and the ability to learn new skills more important. What does the role involve? Delivering and installing furniture in customers homes Working through a delivery schedule with the support of your crew mate Work as part of a wider distribution centre team in helping to load and unload furniture onto our vehicles Providing a brilliant service to our customers and encouraging their feedback Making sure the team is safe by carrying out checks and driving safely Work 44 hours over 4 days with every Sunday off. Flexibility would be required in peak periods Heavy lifting Who are we looking for? Previous experience within a driving role Category C1 vehicle licence Driver digital tachograph card Relevant drivers CPC qualification (certificate of professional competence) Knowledge and understanding of safety requirements of operating a vehicle and is familiar with the use and regulation of tacographs Good communication and interpersonal skills Ability to follow process and procedures Strives to achieve the highest level of customer satisfaction Physically fit and able to undertake manual handling as this role involves heavy lifting Hard working Team player Experience in a warehouse environment (desirable) Whats in it for you? Basic salary of £32,992.96 A five day rest period every three weeks Development plan 33 days holidays including bank holidays pro rata Employee benefits platform access to 100s of high street discounts and more holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more! Colleague Discount Career progression Enhanced Maternity, Paternity and Adoption Leave Access to our dedicated Employee Assistance Programme to give you free access to advice and information on a range of topics Virtual GP Access to a GP service 24/7 Salary finance scheme Pension Scheme Death in Service Life assurance INDHP TPBN1_UKTJ

Job title Customer Resolutions Team Leader Function Customer Service Management Location Ripponden Office/Hybrid Reports to Customer Care and Resolutions Manager Responsible for staff Currently 5FTE About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview To lead and develop the Customer Resolutions team, ensuring the effective resolution of customer complaints while driving improvements in customer outcomes, protecting growth opportunities and enhancing customer experience. This role is central to building a high performing, empowered team that delivers fair, consistent and timely resolutions while influencing the wider business to prevent recurrence and strengthen customer trust. Key tasks Team Leadership and Support -Provide day to day leadership and support to the Customer Resolutions team, ensuring high standards of customer service are consistently met. -Create a positive and inclusive team environment that promotes accountability, engagement and confidence. -Support team wellbeing and morale, addressing concerns promptly and appropriately. -Lead by example, modelling expected behaviours, quality standards and customer focused decision making. Coaching, Performance and Development -Deliver regular coaching and feedback to support individual and team performance. -Monitor performance against agreed KPIs and quality measures, taking action where additional support or improvement is required. -Complete regular performance reviews and support goal setting and development planning. -Identify training needs and ensure team members maintain appropriate knowledge of products, processes and systems. -Lead team briefings and short workshops to share updates, learning and best practice. Quality Assurance and Performance Reporting -Take ownership of the teams quality assurance process, ensuring consistent monitoring of calls, emails, live chats and other customer communications. -Carry out regular quality reviews, providing clear, constructive feedback and coaching based on QA outcomes. -Track quality trends and common issues, using insight to improve individual performance and overall service standards. -Produce regular KPI and performance reports covering service levels, quality outcomes, volumes and customer feedback. -Highlight risks, underperformance or emerging trends to the Customer Care and Resolutions Manager, supporting actions to address them. Service Delivery and Customer Query Resolution -Ensure all customer contacts are responded to within agreed timescales and in line with service and quality standards. -Support the team with customer complaints and act as an escalation point for more complex or sensitive issues. -Identify recurring customer issues and feedback insights to support service and process improvements. Continuous Improvement and Collaboration -Contribute ideas to improve team processes, quality, and customer experience. -Work with colleagues across teams (e.g. Operations, Care, Customer Success, Sales) to resolve issues and reduce repeat customer contacts. -Encourage team members to share feedback and improvement ideas. Governance and Compliance -Ensure the team follows internal policies, procedures and regulatory requirements at all times. -Support the management of attendance, conduct and performance issues in line with company policies, with guidance where required. -Escalate risks, complaints or compliance concerns promptly and accurately. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Strong knowledge of customer service Strong knowledge of complaints handling Strong communication skills able to influence and build relationships cross functionally Skilled in leading teams to deliver against KPIs Competence in reporting, governance and performance tracking - Knowledge of service delivery and operations in a field-based environment - Familiarity with case management or CRM systems (e.g. Dynamics, Salesforce, Zendesk) - Understanding of financial /commercial levels (credits/compensation/retention impact) -Experience handling regulated complaints (FCA) Experience (what you have done) Experience managing a team in a customer service/complaints environment. Demonstrated track record of improving customer outcomes Evidence in coaching and developing individuals to achieve high performance Experience handling complex and escalated customer issues with fairness and accountability Experience working cross functionally to resolve issues and drive improvement Proven delivery of service improvement initiatives with measurable business impact Exposure to managing teams in hybrid environments Personal qualities (the way you think and act) Customer focused with strong advocacy for fair and timely outcomes. Commercially aware able to balance customer needs with business impact. Collaborative, with the ability to build trust and influence at all levels. Resilient and calm under pressure, able to manage high volumes and complexity. Analytical and problem solving mindset, with a continuous improvement approach. Demonstrate integrity, accountability and respect in line with customer values. Inspirational leadership style that creates a highly engaged team culture Qualifications Evidence of relevant professional development or training in leadership or customer service Industry relevant compliance or regulatory training TPBN1_UKTJ

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Are you a hungry, motivated, and dedicated salesperson with a proven track record of exceeding targets? This is an exciting opportunity to join a thriving, fast-growing, and dynamic business where you can truly make your mark as an Area Sales Manager.South East & East Midlands (Field-Based / Remote)

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

QLM Search is partnering with a global rigid packaging manufacturer, who have been consistently outperforming the market through strong, sustained growth, and are now focused on further strengthening their position across the UK & Ireland.Building on an established platform and longstanding customer

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Our client, an exciting and rapidly growing luxury Direct-to-Consumer start up, is looking for an experienced DTC Senior Sales Manager to drive international expansion and growth.Develop and implement strategic sales plans to achieve revenue targets and drive business growth.Lead, mentor and motivat

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Remote / Hybrid (on-site travel when required).CTA is looking for an ambitious and customer-focused Account Manager to join a growing business solutions and technology services organisation.The company supports organisations through digital transformation, operational improvement, and technology-dri

Salary: Competitive, dependent on experience.Anne Corder Recruitment are delighted to be partnering with an established and highly respected manufacturer to appoint a Technical Sales Executive to join their growing team.This is an excellent opportunity for someone with an Technical background who en

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Generate strong annual NFI by developing, expanding, and protecting key client relationships across the global mobility industry.Your role is to become a trusted strategic partner - building accounts from the ground up into long-term partnerships, ensuring clients view Akkar as integral to their suc

Driving with Uber offers a flexible earning opportunity.It’s a great alternative to full-time driver jobs, part-time driver jobs or other part-time gigs, temp jobs or seasonal employment.Or maybe you’re already using other rideshare apps and want to supplement your income by becoming a driver us

Shift4 (NYSE: FOUR) is revolutionizing commerce by simplifying complex payment systems worldwide.As a leader in commerce-enabling technology, we process billions of transactions annually for hundreds of thousands of businesses across diverse industries.We’re on the lookout for driven Field Sales A