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About Us: At The Social PR, we specialise in delivering top-tier, forward thinking PR and talent management services for some of the biggest names in the entertainment industry. We pride ourselves on creating powerful, results-driven partnerships between brands and high-profile personalities. We are now seeking a dynamic, commercially driven Senior Talent Manager to join our team and elevate our talent division to new heights. Key Responsibilities: Commercial & Gifted Collaborations • Lead all talent partnerships, managing both paid and gifted brand collaborations., • Oversee the complete lifecycle of talent deals—from outreach, negotiation, and contracting to delivery and post-campaign reporting., • Utilise a strong network across brands, TV, radio, and digital industries to create standout opportunities for talent., • Build and maintain long-lasting, trusted relationships with both talent and brand partners., • Meet and exceed sales targets for both the business and talent., • Advise talent on platform strategy, content trends, and audience growth across Instagram, TikTok, YouTube, and more., • Represent talent in meetings, pitches, and negotiations in a confident and polished manner., • Manage all aspects of talent admin, including schedules, travel, gifting, and diary management., • Oversee junior members of the talent team, ensuring high-quality delivery across all accounts., • Provide guidance, mentorship, and escalation support to maintain strong brand relationships and excellent talent experience., • Support workload management, process improvements, and the professional growth of junior team members., • Uphold high standards of communication, organisation, and commercial performance across the team. What We’re Looking For • Proven experience as a Senior Talent Manager or similar role, ideally working with high-profile or celebrity talent., • A strong network across brands, TV, radio, and digital media., • Demonstrated sales ability with a proven record of hitting and exceeding targets., • Outstanding communication and negotiation skills., • Deep understanding of social media platforms, influencer marketing, and digital strategy., • Passion for PR, talent management, and forging impactful brand partnerships., • Highly organised, detail-focused, and proactive, with the ability to manage multiple priorities at pace. Why Join The Social PR? • Work with some of the most influential personalities and the world’s leading brands., • Be part of an ambitious, fast-paced, and innovative agency shaping the future of celebrity PR and talent management., • Join a collaborative, driven team where your impact is visible and valued. Industry: Public Relations and Communications Services Employment Type: Full-time

Hey there! We’re ___, the world’s leading tech platform for culture and live entertainment, Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience? Now, let’s discuss this role and what you will do to help achieve Fever’s mission. About the Role: • Grow and optimize existing media-outlet relationships, establishing successful and long-term partnerships., • Execute media strategies and tactics, research media opportunities, and present this information to internal and external partners., • Identify and actively look for new opportunities within the media market., • Manage new activations, from commercial negotiations through to technical integrations and optimizations., • Maintaining accurate control of budget spend on campaigns related to positive ROI objectives., • Analysis of work needs related to external media, as well as development of strategic models and reports., • Ensure the completion and delivery of projects on time About You: • At least 3 years of experience in the traditional & digital Media industry., • A diploma/Bachelor's degree in Marketing/Communications., • Demonstrated proficiency in written and verbal communications skills in English. A second language is a plus (Spanish/Italian/German/French/Portuguese/Others)., • Understands the role and potential of alternative marketing and media options within the overall marketing mix to integrate them with specific brand goals and objectives., • Experience in both media planning and buying along with an ability to stay ahead of the ever-evolving media landscape., • Experience in affiliate marketing is a plus., • Dynamic, proactive, and ambitious., • Solution-focused., • Aptitude is important, but attitude is key! Benefits & Perks: • Opportunity to have a real impact in a high-growth global category leader, • 40% discount on all Fever events and experiences, • Work in a location in the heart of London 3-4 days per week, • Home office friendly and flexible schedule, • Responsibility from day one and professional and personal growth, • Great work environment with a young, international team of talented people to work with!, • Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through CycleSaver, • We have free food, drink and fruit at the office!, • Gympass Membership, • Pension Plan contribution Thank you for considering joining Fever. We cannot wait to learn more about you! If you want to learn more about us: ___ | ___ |___Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply! If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey. If you want to know more about how Fever processes your personal data, click here ___

This job is with Sony Pictures Entertainment, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Please note that this role is based in the United Kingdom. To enable us to meet the statutory and regulatory obligations of the United Kingdom immigration system, you must have the appropriate immigration permission needed to work and reside in the United Kingdom for the duration of the employment. This role will be a full-time, 12-month fixed-term contract starting in May 2026 and will be paid the London living wage. This role is based full-time in our Manchester office. To Be Considered For This Role, You Will Need To Provide Your CV And a Short Cover Letter Answering The Following: • What two key skills do you have that would help you succeed in this role?, • How will this internship support your future career aspirations?, • Why are you interested in working at Sony Pictures Television? Only applications that attach both documents will be considered. This internship offers a unique opportunity to step inside Sony Pictures Entertainment's International TV Production department, a dynamic and highly collaborative team based across Manchester and London. Focused on developing and producing high-end drama for global audiences, the department oversees projects filmed in multiple countries, collaborating in an environment where numerous productions are in motion at once. As an Intern, you'll gain a front-row view of how a show is conceived, developed and ultimately produced for international markets. You'll learn how ideas are shaped into fully formed scripts, how projects move through development, commissioning and the greenlight process, and how productions are delivered-from filming through postproduction. Working closely with the development and production teams, you'll be exposed to every stage of the production lifecycle. Day-to-day, you'll provide hands-on support to a team committed to growth and creativity, with the chance to collaborate across all areas of the department, including development, pre-production, post-production and SPE's wider corporate functions. Based in our Manchester office and supporting the Head of Production, this role is ideal for someone eager to get their "foot in the door" and build a career within a leading international production business, with many exciting projects on the horizon. What You Have: • Ideally, you have a Media/Film/TV-related degree or equivalent experience, though this isn't essential., • Good knowledge of Microsoft Office., • Keen interest and basic understanding of the scripted TV industry., • Super organised with the ability to flex between numerous projects., • A positive and proactive attitude., • Have a strong inclination to take initiative and tackle problems independently, • Will thrive working in a fast-paced environment with shifting priorities and last-minute deadlines., • Strong interpersonal skills and ability to establish and maintain positive working relationships internally and externally. What You'll Learn: • Gain insight into what it takes to develop a show and sell it internationally, as well as how shows are produced locally in different markets across the globe., • Working with the development and production team, you will have the opportunity to see how ideas are formed and sculpted within the company, becoming fully formed scripts that can be turned into productions., • You will be exposed to all aspects of the production process from development through to commissioning, to the greenlight process, then into production through postproduction onto delivery. Interview Process (beginning January 2026): • Initial screening call with Talent Acquisition, • Virtual or on-site interview with the team, • On-site interview with a task at our offices in Manchester The deadline for applications is Monday 15th December 2025. Please note that we are unable to consider submissions received after this date or outside the application process outlined in this job posting. How We Take Care Of You: • A choice of comprehensive health plan options that fit your lifestyle, including private medical insurance., • Rest and recharge during a week off during the winter holidays, in addition to the 25 days of paid annual leave., • Participate in extensive learning & development opportunities at all levels, including curated instructor-led classes and high-impact online resources., • Build your community by joining our Employee Business Resource Groups, and/or Sony Pictures Action - our racial equity and inclusion strategy., • Access to an employee online store filled with a variety of discounted Sony products., • Automatic enrolment in the Company's Pension Plan, • Free counselling and advisory service., • You will be automatically enrolled in the Company's Life Insurance and Group Income Protection Plans, subject to any applicable service requirements., • In addition to the above, we have a range of other optional discounted benefits that are reviewed regularly (e.g., gym memberships, travel insurance, activity passes, car leasing, experience days and many more!) If you require any reasonable adjustments with any part of the recruitment process, including the application or interview process, please contact us at . Please put Reasonable Adjustment Request in the subject line of the email. Sony Pictures Entertainment is committed to equal opportunity in all its employment practices, policies and procedures. No worker or potential worker will therefore receive less favourable treatment due to their race, age, creed, sexual orientation, colour, nationality, ethnic origin, disability, religion, gender, marital status or Trade Union membership (if applicable). Please note that this role is based in the United Kingdom. To enable us to meet the statutory and regulatory obligations of the United Kingdom immigration system, you must have the appropriate immigration permission needed to work and reside in the United Kingdom for the duration of the employment. This role will be a full-time, 12-month fixed-term contract starting in May 2026 and will be paid the London living wage. This role is based full-time in our Manchester office. How We Take Care Of You: • A choice of comprehensive health plan options that fit your lifestyle, including private medical insurance., • Rest and recharge during a week off during the winter holidays, in addition to the 25 days of paid annual leave., • Participate in extensive learning & development opportunities at all levels, including curated instructor-led classes and high-impact online resources., • Build your community by joining our Employee Business Resource Groups, and/or Sony Pictures Action - our racial equity and inclusion strategy., • Access to an employee online store filled with a variety of discounted Sony products., • Automatic enrolment in the Company's Pension Plan, • Free counselling and advisory service., • You will be automatically enrolled in the Company's Life Insurance and Group Income Protection Plans, subject to any applicable service requirements., • In addition to the above, we have a range of other optional discounted benefits that are reviewed regularly (e.g., gym memberships, travel insurance, activity passes, car leasing, experience days and many more!) If you require any reasonable adjustments with any part of the recruitment process, including the application or interview process, please contact us at . Please put Reasonable Adjustment Request in the subject line of the email. Sony Pictures Entertainment is committed to equal opportunity in all its employment practices, policies and procedures. No worker or potential worker will therefore receive less favourable treatment due to their race, age, creed, sexual orientation, colour, nationality, ethnic origin, disability, religion, gender, marital status or Trade Union membership (if applicable).

We connect with up to 23,500 fans per show, Co-op Live continues to attract world-class talent and events, drawing comparisons to and surpassing the world’s greatest live entertainment venues in show programming, sound, fan experience, premium hospitality, food and beverage, and more. The UK’s largest live entertainment arena is driven by a dedicated team of music and live event lovers, passionate about offering every visitor, fan, artist, and partner an unrivalled experience, before, during and after every event, as well as giving back to our local community and our planet. Partnership is at our heart, with Co-op Live excelling through meaningful alliances with the likes of naming rights partner Co-op, united by a joint vision to be the very best. The first venue in the UK for owners and operators Oak View Group (OVG), Co-op Live spearheads expansion into Europe and rest of world, a jewel in the crown of a globally renowned portfolio. Role Purpose We're on the lookout for a Maintenance Technician to step into the heart of Europe’s number one live entertainment destination and keep us brilliantly and electrically alive! At Co-op Live, we’re building an experience that’s bigger, bolder, and more electrifying, and our team of facilities maintenance professionals is central to making that happen. As an electrically biased Maintenance Technician, you’ll be joining a passionate crew who thrive on high standards, fast pace, and the thrill of powering unforgettable moments for fans and artists from all over the world. Responsibilities In this role, you’ll take charge of the venue’s electrical heartbeat, keeping our building’s vital systems safe, efficient, and performance-ready at all times. You’ll support on periotic planned maintenance tasks (eg. fire alarm, water outlets, AHU filters, emergency lighting), while tackling fault-finding, repairs, and installations with confidence and precision. Your electrical expertise will also support wider technical systems, including HVAC and water systems, ensuring every part of the venue operates safely and flawlessly. You’ll bring sharp diagnostic skills to complex mechanical and electrical challenges, and roll up your sleeves for general maintenance with a true “whatever it takes” attitude, supporting colleagues across joinery, plumbing, and broader engineering tasks. Mentoring will be a key part of your work, guiding maintenance engineers through our technical systems and supporting the Facilities Manager to onboard new team members so everyone hits the ground running. Compliance will sit at the core of what you do, ensuring everything aligns with BS 7671 (National standard for electrical installations in the UK) , Electricity at Work Regulations, HSE ACoPs guidance, and our own venue processes - while you oversee installation, testing, commissioning of electrical systems and specialist contractor activity. During live events, you’ll be part of the reactive frontline, resolving issues quickly to keep every show running seamlessly. You’ll also support improvement projects with technical knowledge, and keep our venue presentation sharp and spectacular. With a varied shift pattern (5 days out of 7) and a collaborative team environment, you’ll play a crucial role in delivering a safe, and consistently exceptional live entertainment experience for our fans. What Co-op Live will give to you! Alongside the benefit of working with an team of talented people, we want to help you get the best out of your work and have a work life balance. • Provide you with development opportunities and regular one to ones, • Set you up to succeed in your role, • Your wellbeing is at the forefront of our minds, we understand the importance of balancing work and personal commitments, • This is a onsite role, it’s really important we work together to mobilise the biggest music and live entertainment arena in the UK Salary: Up to £35,000 + Benefits • 25 days holiday plus bank holidays, • Employer pension scheme, • Private Health Care scheme – Vitality, • Life Assurance 4 x basic salary, • Eyecare vouchers, • WeCare Employee Assistance Programme to support you and your family, • Company sick pay scheme, • Enhanced family friendly benefits, • Office fruit & snacks, • Team social events Knowledge, Skills And Experience We're looking for someone with experience working with Electrical and/or Technical building systems along with a solid understanding of the 18th Edition Wiring Regulations (Electrical Installation 2322-22). If you have an IOSH Working Safely qualification or other recognised Health & Safety certifications that would be great! You will have an exceptional standard of work, and the ability to meet deadlines without compromising on quality. Strong problem-solving skills, the ability to perform under pressure, and excellent communication and interpersonal abilities are essential. You should also be proficient using CAFM systems and Microsoft Office applications. Why join us? At Co-op Live, our vision is to be the UK’s best music venue – for fans, for artists, for everyone. We believe that inclusivity drives creativity and innovation, and we’re committed to building a workplace that celebrates diversity. If you’re ready to make a positive impact in live entertainment and help deliver unforgettable experiences for fans, we’d love to hear from you. Our Inclusion Commitments Our venue is for the fans, the artists, everyone! Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK! We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Co-op Live, come and get involved. If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need. We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role Employee Screening and Eligibility to Work We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

Principal Product Manager, Automation & Threat Intelligence (New Bailey, Manchester, United Kingdom) Closing Date : Wednesday 29th October 2025 Location(s) : Birmingham, Bristol, London or Manchester Flexible Working The BT group operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week. The Scope This role is responsible for ensuring that automation and AI capabilities within Managed Security Services meet market expectations and deliver fast, scalable, intelligent threat detection and response. It involves benchmarking against industry best practices, identifying gaps, and owning a roadmap to enhance internal capabilities. Additionally, the role leads the development of a robust Cyber Threat Intelligence offering, providing customers with tactical, operational, and strategic insights to proactively defend against evolving threats. What you’ll be doing Understand, Document, and Regularly review Best Practice use of Automation and AI by Managed Security Services Providers (MSSPs) Work with Operational stakeholders to benchmark BT Security use of Automation and AI against this benchmark Agree a prioritised roadmap of developments to close any gaps between Current and Best Practice in the Market Establish agreed Stakeholder success criteria as well as a reporting mechanism to measure success and report on progress Own Threat Intelligence (TI) for BT Security. This will mean ensuring TI tools and processes are in place to support all our Managed Security Services as well as launching products and services that make direct use of Threat Intelligence such as Attack Surface Management (ASM) and Digital Risk Protection (DRP) The role is key in enabling BT to focus on automating and enhancing its security operations. Key activities will likely include: Automating Security Operations using SOAR and other tools across the portfolio. Measuring Threat Intelligence (TI) feed quality with feedback loops and usage metrics. Enhancing TI through automation , consolidating feeds into a single view and prioritising alerts using risk scoring and exploitability data. Streamlining Incident Response and Compliance Reporting by automating containment actions (e.g., isolating endpoints, blocking IPs/domains, disabling accounts). Integrating AI into SOC operations to prioritise alerts, assist analysts with GenAI, and scale adaptive automation. Experience needed to be successful in the role Expertise in Managed Security Services & Product Development Strong background in managed security services and cybersecurity, with deep understanding of the UK market. Proven experience across the full product lifecycle: ideation, development, securing funding, business case creation, implementation, and launch. Familiarity with security technologies such as SIEM, SOAR, and XDR. Strategic Thinking, Commercial Acumen & Portfolio Growth Demonstrated ability to build and execute portfolio growth strategies across diverse customer segments (e.g., SMB, CSP). High commercial awareness, including product selection, justification, and price negotiation. Skilled in translating business goals into actionable roadmaps that drive market growth. Fluency in Automation & AI for Security Services Strong understanding of automation and AI concepts and their practical application in managed security services. Ability to identify service opportunities and address implementation challenges related to emerging technologies. Experience applying automation to improve efficiency, scalability, and threat response. Leadership, Stakeholder Engagement & Communication Demonstrable leadership and influencing skills, especially with senior stakeholders and cross-functional teams. Excellent communication and relationship management skills, with the ability to simplify complex topics. Comfortable navigating differing viewpoints and aligning stakeholders around strategic decisions. Benefits Annual on target bonus 15% (personal and company performance multipliers) £5,500 car allowance (can be taken as cash) Family health cover BT Pension scheme; minimum 5% employee contribution, BT contribution 10% 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service. 2 weeks carer’s leave From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more. Life Assurance (4 x life cover pay) Exclusive colleague discounts on our latest and greatest BT broadband packages 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans. My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers. Discounted EE TV including TNT Sport and the NOW Entertainment membership. Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. Volunteering days so you can give back to your local community. Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’ 24/7 private virtual GP appointments for UK colleagues With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Express Recruitment are delighted to be working in partnership with a global leader in gaming technology and interactive entertainment, who are recruiting a Product Manager to join their innovative Virtual Sports division, based in their Manchester office. The successful candidate will possess experience in product management, ideally within gaming, sports or digital entertainment, with the strategic mindset and drive needed to support the continued growth of a world-leading product portfolio. You’ll play a key role in shaping and delivering virtual sports products used by millions of players worldwide, working closely with senior stakeholders and cross-functional teams. The ability to manage complex product lifecycles, build relationships, and represent the product in client-facing situations is essential. There is an excellent rewards package on offer including a basic salary of up to c.£60k DOE (flexible upwards), hybrid working (2–3 days onsite), 25 days’ holiday plus bank holidays with the option to buy or sell more, birthday off, life assurance, enhanced family leave, a private healthcare savings scheme and an employee assistance programme. Roles & Responsibilities • Take ownership of the full product lifecycle from ideation to launch and ongoing enhancement, • Maintain and enhance the product roadmap, aligning with overall product strategy, • Translate product strategy into detailed requirements and user stories, • Lead regular triage calls and coordinate with cross-functional teams to deliver high-quality products, • Monitor competitor activity and industry trends to identify product opportunities, • Represent the product in client meetings, demos and pitch sessions, • Collaborate with leadership, engineering, design and commercial teams to ensure successful delivery Skills & Experience • Experience in a similar product management role, ideally within gaming, sports, digital entertainment, gambling or similar, • Ability to manage complex product roadmaps and lifecycles, • Stakeholder management and ability to confidently represent products to clients, • Experience working cross-functionally with engineering, design and commercial teams, • Strategic thinker with the ability to translate vision into actionable plans, • Proactive mindset, communication skills and a drive for delivering high-impact products About Express Recruitment Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates. We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on 👉 Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on or give us a call on 0115 924 0010 and we will do the rest for you. Vacancy Summary Hours: Full Time (Monday – Friday) Salary: c£60,000 per annum D.O.E Location: Manchester, Greater Manchester Job Type: Permanent Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future. This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.

We are Legends Global! Legends Global delivers world-class solutions in sport, entertainment, and live events, combining international expertise with a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise, and Attractions. We partner with leading clients to create memorable experiences worldwide. Committed to inclusion, diversity, and innovation, we foster a collaborative culture guided by our values — Align, Scale, Connect, Team, Win — where every team member can thrive and make an impact. Sound like a winning formula for you? Join us! The Role This role supports our Ticketing Manager in managing the box office function, including opening and operating a second ticket resolution space at the City Rooms Entrance. You will champion accessibility across the venue, working with department leads to implement new processes that enhance the experience for accessible customers at AO Arena. In addition, you will take an active role in managing customer queries and complaints through our CRM platform, ensuring swift, accurate, and satisfactory resolution of all interactions. What We Can Offer Hosting events is what we do best, and we want our people to experience that too - enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global, but you will be rewarded with plenty of time to relax with 25 days of annual leave. We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you’re contributing to our success with our Life Assurance policy. A healthy contribution to a Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield, Legends Global will support these unexpected costs. For you and any children. We understand that from time to time, you might need a bit of support to get back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global, you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute—join our Cycle to Work scheme and turn every ride into a win for you and the planet. Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team. You’ll Be Responsible For • Supporting leadership and operations — assisting the department lead with objectives, projects, and policy reviews across box office, accessibility, and customer care functions., • Managing and developing staff — working with the Ticketing & Guest Services Coordinator to recruit, schedule, and train casual staff, ensuring they are informed of policies, venue procedures, and proficient in AXS systems., • Delivering effective customer service — handling queries and complaints via CRM, leading investigations, and liaising with stakeholders to ensure swift and satisfactory resolutions., • Maintaining strong relationships — building positive communication with ticket agents, promoters, organisers, and internal departments to provide accurate information and support., • Ensuring operational readiness You’ll Have • Proven ticketing and leadership experience in a management-level box office role, with a track record in ticket sales and team leadership., • Strong technical and administrative skills — experience with ticketing systems (AXS and Ticketmaster desirable) and proficiency in Microsoft 365 applications, including Word, Outlook, and Excel., • Excellent communication abilities — written, telephone, and interpersonal skills, combined with a commitment to delivering outstanding customer care., • Attention to detail and initiative — the ability to work accurately, independently, and with self-motivation in a fast-paced environment., • Collaborative relationship-building skills — experience in creating and sustaining positive working relationships with colleagues, promoters, agents, and partners. Inclusive Workplace At Legends Global, we’re shaping a greener, faster, and more innovative future for the entertainment industry — and there’s never been a better time to join us. We’re an inclusive organisation built on trust, collaboration, and respect, where every voice matters. We value diversity, equal opportunity, and flexible working, and we’re committed to a fair and accessible recruitment process for all. If you require any adjustments, please let us know. Apply today to make an impact from day one — applications are reviewed on a rolling basis and may close early.

We are Legends Global! Legends Global delivers world-class solutions in sport, entertainment, and live events, combining international expertise with a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise, and Attractions. We partner with leading clients to create memorable experiences worldwide. Committed to inclusion, diversity, and innovation, we foster a collaborative culture guided by our values — Align, Scale, Connect, Team, Win — where every team member can thrive and make an impact. Sound like a winning formula for you. Join us! The Role As our Ticketing Manager, you will play a vital role in delivering successful events at AO Arena. You will support promoters and organisers in bringing shows to market, managing the ticketing process end-to-end — from set-up and on-sale through to event completion and settlement. You will take full ownership of the ticketing function, ensuring accuracy, efficiency, and a smooth customer journey. In addition, you will work closely with the Hospitality team to develop and deliver tailored event packages that enhance the overall experience for guests. What We Can Offer Hosting events is what we do best, and we want our people to experience that too - enjoy access to discounted tickets to unleash your superfan for all your favourites. You will work hard at Legends Global, but you will be rewarded with lots of time to relax and rest with 25 days of annual leave. We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you’re contributing to our success with our Life Assurance policy. A healthy contribution to a Pension so that your golden years are spent ticking off the items on your bucket list. Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield, Legends Global will support these unexpected costs. For you and any children. We understand that from time to time, you might need a bit of support to get back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace. We are visionaries: both physically and metaphorically! When you join Legends Global, you will be entitled to eye care vouchers and a contribution towards any glasses you require. Pedal your way to a greener, healthier commute—join our Cycle to Work scheme and turn every ride into a win for you and the planet. Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team. You’ll Be Responsible For • Leading and supporting the ticketing team — assisting the department lead with objectives, projects, policies, and day-to-day management, while ensuring staff are trained, informed, and developed on AXS systems., • Owning event ticketing operations — building and managing event configurations on AXS and Ticketmaster, updating performances, controlling ticket printing, and maintaining accurate event information, audits, and inventory schedules., • Delivering accurate reporting and settlements — providing sales reports to venue management, benchmarking agent performance, authorising refunds, and preparing event statements for finance and promoters in line with company procedures., • Ensuring seamless customer and promoter service — staffing resolution points for walk-up sales, accessible seating, and enquiries, maintaining strong communication with agents, organisers, and internal departments, and being on duty for designated events., • Maximising event success through collaboration — working closely with Hospitality to price and package premium offerings and partnering with Event Marketing and Corporate Hospitality to drive ticket sales and enhance guest experiences. You’ll Have • Proven ticketing and leadership experience in a management-level box office role, with a track record in ticket sales and team leadership., • Strong technical knowledge — hands-on experience with ticketing systems (AXS and Ticketmaster desirable) and proficiency in Microsoft 365 applications including Word, Outlook, and Excel., • Excellent communication skills — written, telephone, and interpersonal abilities, with a commitment to delivering outstanding customer care., • Attention to detail and initiative — the ability to work accurately, independently, and with self-motivation in a fast-paced environment., • Collaborative relationship-building skills Inclusive Workplace At Legends Global, we’re shaping a greener, faster, and more innovative future for the entertainment industry — and there’s never been a better time to join us. We’re an inclusive organisation built on trust, collaboration, and respect, where every voice matters. We value diversity, equal opportunity, and flexible working, and we’re committed to a fair and accessible recruitment process for all. If you require any adjustments, please let us know. Apply today to make an impact from day one — applications are reviewed on a rolling basis and may close early.

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