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  • Executive Assistant
    Executive Assistant
    2 days ago
    £35000–£80000 yearly
    Part-time
    London

    • Managing schedules and appointments., • • Handling correspondence: managing emails, and other communication platforms., • • Call management: answering and directing telephone calls., • • Preparing letters, invoices, memos, statements, and other documents., • • Arranging and maintaining records: ensuring that various records, such as contracts, and client information, are up to date., • • Making travel arrangements: booking flights, hotels, and transportation., • • Coordinating events, including social functions and dinners., • • Providing general administrative support., • • Meeting and greeting clients and visitors., • • Taking meeting notes and reporting back with actions., • How to become a Personal Assistant, • There is no specific pathway for a Personal Assistant. Some sectors and employers may demand an applicant educated to degree level; however, the priority is often placed on those who have built their career with ample experience to date., • If you’re starting afresh, and applying for your first PA job it’s worth:, • • Focusing on your transferable skills, such as organisation, communication, flexibility and ability to take constructive criticism on the chin., • • Considering taking a course: there are ample courses and training programmes available, including those with a bespoke focus, such as ILSPA, for Legal PA job roles., • • Applying for entry-level positions: starting with an entry-level administrative assistant job, or receptionist role, which will provide experience of working in a professional office environment., • • Starting out in a team assistant job, office manager position, or secretary role; all highly-reputable professions imparting the experience required to move into a PA role.

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  • Housing Disrepair Claims Handler / Call Handler
    Housing Disrepair Claims Handler / Call Handler
    2 months ago
    £11.5–£12.5 hourly
    Part-time
    London

    About Support for Tenants Support for Tenants is an FCA-regulated housing disrepair claims management company. We support tenants living in unsafe or unhealthy homes, helping them progress housing disrepair cases involving issues such as damp and mould, leaks, heating failures, structural defects, and infestations. We work closely with solicitors, housing providers, and inspection teams to support tenants through the claims process. The Role We are looking for a Housing Disrepair Claims Handler / Call Handler to join our team. This is a junior / entry-level role, ideal for someone with strong communication and admin skills who is comfortable handling phone calls and supporting housing disrepair cases. You will be one of the first points of contact for tenants and will assist with basic case handling and administration. Key Responsibilities • Handling inbound and outbound calls with tenants, • Gathering initial information about housing disrepair issues, • Logging case details accurately on internal systems, • Requesting documents, photos, and evidence from tenants, • Supporting case file preparation and organisation, • Liaising with internal case handlers and solicitors, • Providing clear, empathetic updates to tenants, • Ensuring information is recorded accurately and compliantly About You Essential: • Confident phone manner and good communication skills, • Basic administration and computer skills, • Ability to follow processes and handle sensitive conversations, • Good attention to detail Desirable (not essential): • Experience in call handling, customer service, claims, or housing Why Join Us • Entry-level role with training provided, • Meaningful work supporting tenants in unsafe housing, • Friendly and supportive team, • Opportunity to progress into senior case handling roles, • Flexible working options over time

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