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Location: The Greyhound Kew, Kew, London Start Date: 01/08/2025 Salary: Competitive, based on experience About Us: The Greyhound Kew is a beloved local pub embarking an exciting new chapter. Situated in the heart of Kew, we’re committed to creating a warm, welcoming space that blends traditional charm with a fresh new energy. We are looking for a passionate, hands-on Pub Manager to join us at this pivotal time and help lead the business into its next chapter. The Role: As a Front of House Team Member at The Greyhound Kew, you’ll be the welcoming face that creates a memorable first impression. Whether you’re greeting guests, taking orders, or serving drinks with a smile, your energy and passion for great hospitality will help make every visit special. We’re looking for someone friendly, reliable, and enthusiastic about working in a busy, community-focused pub environment. Key Responsibilities: Provide warm, attentive service to all customers Support daily pub operations, including table service and bar support Maintain high standards of cleanliness and presentation throughout the venue Work collaboratively with the wider team to ensure smooth and efficient service Be proactive in helping with events and promotions Represent The Greyhound Kew with professionalism and positivity Requirements: Previous experience in a customer-facing hospitality role preferred Bar experience is highly desirable A genuine love for hospitality and working with people Must be local to Kew or nearby areas Strong communication and teamwork skills Flexible, reliable, and able to thrive in a busy environment Willingness to learn and grow with the team Why Join Us? Be part of an exciting pub transformation from the ground up Supportive team and approachable leadership Opportunities to grow within the business Competitive pay and a great working atmosphere

We are a cake shop known for beautifully crafted cakes and a warm, welcoming atmosphere. We're looking for a passionate and personable Customer Service Assistant to be the face of our shop — someone who loves engaging with people, understands great service, and takes pride in helping customers find the perfect treat. This is a front-of-house position where you'll be the first point of contact for customers — in-store and over the phone. If you're enthusiastic, well-spoken, and love cakes, we’d love to meet you! Key Responsibilities: - Greet and assist customers with warmth, professionalism, and attention to detail - Handle customer inquiries and take orders in person, online, and via phone - Upsell and cross-sell products based on customer preferences - Manage till operations and handle cash/card transactions accurately - Coordinate with the kitchen team to ensure timely order preparation and delivery - Assist in maintaining the cleanliness and visual presentation of the front area - Package cakes with care and attention - Help manage order tracking and customer follow-ups when needed - Support occasional in-store promotions and seasonal events Training & Growth: Full training will be provided – including cake handling, order systems, and even basics of cake writing and decoration if you're interested! Opportunities to grow your role in customer experience or cake presentation over time. Who We’re Looking For: - Friendly, approachable, and confident in engaging with customers - Excellent communication skills in English (additional languages are a plus) - Detail-oriented and reliable under pressure - Positive attitude and strong team spirit - Willingness to learn and grow within a creative, fast-paced environment - Previous experience in retail, hospitality, or customer service is an advantage - A natural sense of presentation and appreciation for cakes and aesthetics ** Note:** We welcome all qualified applicants. Our shop thrives on personality, passion, and customer connection — if that sounds like you, we’d love to hear from you! Perks: - Staff discounts on cakes and treats - Supportive, friendly working environment - In-house training and development - Be part of a creative, growing cake brand! How to Apply: Please send your CV and a short message introducing yourself and why you're a great fit for this role. We can't wait to meet you!

Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : · To be proactive with contributing to the success of the department · Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. · To ensure all procedures pertaining to revenue capture are up-held at all times · To minimise wastage at all opportunities · To actively promote an energy efficient culture throughout the department · To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. · Positive working relationships are established and maintained with colleagues throughout the Hotel · Customer feedback, both positive and negative are responded to appropriately and efficiently · Information on customer service problems is gathered in order to improve the service offered · A positive personal image is maintained at all times · The needs of the customer are kept in balance with the needs of the organisation · All guests are received and offered assistance in a positive manner at all times · To answer all telephone calls in a polite and professional manner · Table bookings are handled according to departmental procedures · Back and front of house service areas and equipment are prepared, maintained and cleared · Bars, dining rooms and function rooms are prepared, maintained and cleared · Assistance is given in the maintenance of food displays · Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures · Cleaning is undertaken within the food and beverage areas as required · Dining areas are prepared according to the requirements of business · Food is served promptly, accurately and according to the standards of the department · Drink orders are taken and served following departmental procedures · Wine orders are prepared, taken and served accordingly · Customer satisfaction is monitored throughout the meal and any remedial actions taken as required · All customer feedback, positive and negative is reported to the Team Manager or Supervisor · Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures · To adhere to all Health and Safety Requirements as required by Hotel · To adhere to the Food Hygiene Regulations and Licensing Laws · To adhere to the requirements of the Data Protection Act at all times

We are recruiting a assistant restaurant manager with relevant experience in high quality restaurants. The Assistant Restaurant Manager will be responsible for: ·Restaurant set-up operations ·Lunch & Dinner service ·Restaurant closing operations ·Orders & stock management ·FOH rota ·Bookings & Events ·FOH staff recruitment & training ·Labour cost control If you are looking for the next step in your career and want to join a growing business with lots of opportunity don't hesitate to apply now.

Overview Buy & Bite is hiring a strategic and results-driven Commercial Manager to lead business growth for our modern Asian restaurant. The Commercial Manager will be responsible for developing new revenue streams, such as corporate catering, and local business collaborations. This role will also oversee marketing, profit optimization, and team performance support to drive overall business advancement Key Responsibilities · Identify business opportunities such as corporate catering, delivery platform partnerships, and event-based food services; · Maintain and enhance cooperation with existing delivery platforms, and drive the growth of the restaurant’s delivery business; · Analyze market trends, competitor activities, and customer feedback to propose growth strategies tailored to the store; · Negotiate contract terms with corporate clients and suppliers; · Coordinate the delivery process to ensure service quality meets required standards; · Set sales targets and monitor team performance to ensure goals are met; · Work closely with operations, front-of-house, and delivery teams to ensure smooth service delivery and brand-standard compliance; · Review client payment terms and account status to ensure stable cash flow for the store; · Support brand marketing initiatives by executing local campaigns, neighborhood promotions, and corporate sampling activities; · Provide localized content and promotional suggestions in line with brand guidelines and social media policies. · Manage day-to-day operations of the restaurant, including staffing, inventory, cleanliness, and service flow Requirements · A minimum of a bachelor's degree · Previous experience in restaurant or café management, preferably in fast-casual or Asian cuisine concepts · Strong leadership and team management skills · Excellent communication and organisational abilities · Familiarity HungryPanda platform operations · Fluent in English and Mandarin (or Cantonese). · Willingness to work flexible hours, including weekends and peak periods