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  • Supervisor / Duty Manager
    Supervisor / Duty Manager
    21 days ago
    £13–£15 hourly
    Full-time
    Croydon, London

    Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. We are now looking to speak to Duty Managers to join our team at Fern, Croydon. Fern is a premium 'all-day' sharing plates concept, opening for lunch and dinner 7 days a week. Plus, Saturday Brunch, and Sunday Roast. In addition, Fern boasts a drinks program that rivals some of the best bars in the country. Fern is located next to East Croydon train, bus and tram stations. Making it ideal for commuters from surrounding areas. The successful candidate will have reasonable relevant experience of helping manage a premium restaurant or bar and will possess the personality traits and skills needed to deliver an outstanding guest experience, manage a profitable business, and lead a happy, effective, and well-trained team. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. Job Role: • Aid the management team in the day-to-day running of the business and be an integral part of the senior leadership team., • Take accountability for aspects of the business with personal KPIs and delegated tasks., • Deliver an exceptional and consistent guest experience., • Ensure full adherence to all food safety, fire, licensing, and H&S procedures, • Implement company processes and systems Benefits Include: • Up to £15 ph inc Service Charge, • Free meals when you’re at work, • Discounted food and drinks in our restaurants for you and your loved ones, • 28 days’ holiday, • Internal and external training from industry experts, • Site and company events, • Regular incentives and rewards, • A realistic pathway to progression in an expanding company

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  • Rental Desk Coordinator (Sound)
    Rental Desk Coordinator (Sound)
    1 month ago
    Full-time
    Brixton Hill, London

    Role Overview To coordinate and oversee the daily activities of the Hire Desk within a professional sound rental company. Acting as a key point of contact for clients and internal teams. The role is responsible for ensuring hire enquiries, quotations, invoicing, and resource allocation are handled accurately and efficiently, contributing to strong customer relationships, the smooth delivery of rental operations, creating new client relationships and opportunities. Main Duties • Act as a primary point of contact for hire enquiries, managing incoming calls and emails in a professional and timely manner, • Prepare, issue, and manage accurate hire quotations, ensuring commercial and operational requirements are met, • Oversee the invoicing of hire jobs, ensuring accuracy, completeness, and adherence to company procedures, • Liaise proactively with clients to confirm requirements, provide updates, and resolve queries throughout the hire process, • Input, manage, and maintain quotations within company systems, • Maintain accurate and up-to-date hire records, including the entry of new stock into the hire management system, • Monitor equipment availability, identifying potential conflicts and coordinating solutions, • Arrange sub-hire of equipment when required, in line with guidance from the Rental Manager, • Assist with purchasing of equipment as instructed, ensuring records and approvals are correctly followed, • Attend and contribute to departmental and company meetings, including the weekly company meeting, • Act as a deputy for the Rental Manager during periods of absence, supporting continuity of service General Duties • Maintain the highest standards of customer service to continually improve the service delivered to clients, • Ensure all work is carried out in accordance with Health & Safety regulations and safe working practices, • Follow and adhere to all company policies, procedures, and systems, • Maintain strict confidentiality at all times regarding the company, its suppliers, and its customers, • Ensure all paperwork, records, and system entries are accurate, up to date, and securely stored, • Actively participate in training and development to enhance skills and knowledge, • Maintain clean, tidy, and organised working areas in line with company housekeeping standards, • Proactively suggest and support improvements to efficiency, processes, and company image, • Provide holiday and sickness cover as required, • Undertake any other reasonable duties necessary to ensure a professional service is provided at all times Skills, Knowledge & Experience • Proven experience working in a rental environment, ideally within the sound, AV, events, or technical production industry, • Solid understanding of professional sound and/or AV equipment and its application within a rental context, • Good practical understanding of rental desk operations, including quotations, invoicing, and equipment scheduling, • Confident communicator with the ability to liaise effectively with clients, suppliers, and internal teams both verbally and in writing, • Demonstrated ability to work independently, using initiative and sound judgement in a fast-paced environment, • Strong organisational and time-management skills, with the ability to prioritise competing demands and meet deadlines, • High level of accuracy and attention to detail when handling quotations, invoices, and system data, • Competent numeracy and ICT skills, with experience using rental / Inventory stock systems, • Enthusiastic, reliable, and flexible approach, with a strong customer-service mindset, Job Type: Full-time

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  • Social Media & Content Creator
    Social Media & Content Creator
    1 month ago
    £28000–£33000 yearly
    Full-time
    Nine Elms, London

    Location: London, UK (Hybrid Working Model) Salary: £28,000 - £33,000 per annum Reports to: Digital Marketing Manager About The Role We are representing the UK's leading online-first luxury watch and jewellery platform, and we are looking for a creative and confident storyteller to join their expanding Digital Marketing team. Our client is changing how the world experiences the most iconic brands (like Rolex, Cartier, and more). They believe in pulling back the curtain, sharing the stories behind the craftsmanship, and building a passionate, engaged community for a new generation of collectors. This is a career-defining, entry-level opportunity for someone who is passionate about social media and comfortable being the face and voice of a brand. You will be responsible for creating high-impact, short-form video content for TikTok and Instagram. If you live and breathe social media and have a natural flair for presenting, we want to hear from you. What You'll Do (Your Mission) Develop, film, and edit compelling, short-form video content for TikTok and Instagram Reels that showcases our brand and luxury products. Present and review our exclusive collection (e.g., luxury watches, fine jewellery) on-camera, communicating product stories and craftsmanship with clarity and passion. Brainstorm and pitch innovative content concepts, including competitions, raffles, and interactive subscriber events, to drive brand recognition and community engagement. Act as the face and authentic voice of our brand on key social channels, engaging with our community's comments and messages professionally. Collaborate closely with the Digital Marketing team to ensure content aligns with new product drops, seasonal campaigns, and overall brand strategy. Monitor social media trends, platform updates, and audience feedback, providing insights to the team to optimize our content strategy. Who You Are (The Ideal Candidate) We are focused on finding someone with raw talent and potential. No formal experience is required, but you must be able to demonstrate the essential skills below. Essential (What you must have): A natural confidence and engaging presence on-camera. Clear, articulate, and fluent communication skills in English, essential for presenting scripted and unscripted content to our online audience. A strong, intuitive understanding of social media platforms, particularly TikTok and Instagram, as both a user and creator. Basic video recording and self-shooting skills using a smartphone. The ability to work independently, manage your time, and proactively pitch creative ideas. Full right to work in the UK. Desirable (What we'd love to see): A personal social media account or portfolio (TikTok/Instagram) that showcases your content creation style. Familiarity with video editing apps (e.g., CapCut, Adobe Premiere Rush). A demonstrable passion for or interest in the world of luxury watches and jewellery. A degree (or equivalent qualification) in Marketing, Media, or a related field. Your Perks & Benefits Package We believe in rewarding our team with a comprehensive, transparent, and modern benefits package. Competitive salary. Workplace Pension Scheme with 3,5% employer contribution. Work-Life Balance 28 days of paid holiday (including bank holidays). A paid day off for your birthday. Hybrid Working Model: a mix of London office, remote work and quarterly team meetings at our Manchester HQ (we will cover your transport, food and hotel expenses). Flexible working hours. Tools & Growth A new-generation company phone (e.g. iPhone 17 Pro Max). Annual professional development and training budget. Office Perks Free coffee, tea, and snacks at our modern London HQ. Regular team socials and events. Our Commitment to You (Your Growth) This role is a launchpad. We are not just hiring an assistant; we are investing in a future creative leader. You will be given the autonomy to develop your own style while receiving direct mentorship from our senior digital marketing team. You will gain unparalleled access to the luxury industry and build a world-class portfolio as the public-facing voice of a major UK brand. Our Hiring Process We respect your time and are committed to a clear, fair, and straightforward process. Stage 1: Application: Submit your CV and a short cover letter. (We love to see links to your portfolio or social accounts!). Stage 2: Creative Task: A short, fun brief will be sent to shortlisted candidates. This will involve filming a simple, 60-second video to show us your style. Stage 3: Virtual Interview: A 30-minute chat to discuss your task and learn more about you. Stage 4: Final Interview (On-site): An in-person meeting with the team at our Manchester HQ. We will fully reimburse all travel expenses for this visit (transport, food and hotel expenses included). Stage 5: Offer. How to Apply Ready to be the new face of luxury? Send your CV and a short cover letter and we'll be in touch!

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